Warranty conditions

The flooring has a 25-year warranty when used in private homes. And a 5-year full commercial warranty.

1. AREA OF VALIDITY

Provided that the flooring has been maintained as specified in the user manual and used within the specified usage class and installed in accordance with the installation instructions, the warranty covers the following areas only:

• Manufacturing faults

• Delamination

• Strong, unusual colour deviations and fading - provided that the panels have not been exposed to direct sunlight.

2. THE FOLLOWING ARE EXCLUDED FROM THE WARRANTY:

• Normal wear and tear, intentional or wilful damage: Damage due to improper installation or maintenance, chemical decomposition due to unsuitable cleaning agents, alkaline base layers or defects due to hydrostatic pressure, burns, cracks, dents, stains or loss of gloss due to normal ageing or external influences.

• Visual and textural variations that can be detected before or at the latest during installation. Laying the flooring or applying adhesive is assumed to mean that this condition has been accepted.

• Labour or labour costs for the removal of the damaged flooring and installation of the replacement flooring.

• Consequential damage in the event of restrictions of use, delayed letting date, etc., associated with the removal or re-location of the affected material. Any further compensation for incidental or consequential damages is explicitly excluded.

If consequential damages cannot be excluded due to local legal provisions, the restrictions listed under point 2 may only be partially applicable.

Specific rights are conferred by this warranty, no further claims or rights may be derived therefrom.

This warranty coverage can only be claimed by notifying the distributor/dealer immediately. The notification must be accompanied by a copy of the original invoice and a fully completed claim report with pictures, the warranty claim may only be authorised by the distributor/dealer.

HWZ International AG Untere Gründlistrasse 23 6055 Alpnach-Dorf Schweiz

T +41 58 470 66 00

information@hwzi.ch www.hwzi.ch