SSE Handbook For Faculty

FALL 2023

HANDBOOK FOR FACULTY STUDENT SUCCESS AND ENGAGEMENT humber.ca/students/

STUDENT SUCCESS & ENGAGEMENT

TABLE OF CONTENTS WELCOME

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Ian Crookshank (He/Him) Associate Vice President, Learner and Career Success, & Dean of Students

STUDENT LIFE

HUMBER'S STUDENT SUCCESS AND RETENTION FRAMEWORK

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First-Year Experience Orientation Student Community Standards

ACADEMIC SUPPORTS

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WELL-BEING SUPPORTS

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Advising & Career Services

RESIDENCE LIFE & EDUCATION

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Residence Life & Education

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Athletics & Recreation Care Coordinators Counselling Health Centre Peer Wellness Coaching and Workshops Consent Education and Programs Sexual Violence Disclosures and Support

Accessible Learning Services Student Learning Services: Math & Writing Centre and Peer Assisted Learning Support Testing Services

ADVISING AND CAREER SERVICES

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INCLUSION AND BELONGING

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INTERNATIONAL CENTRE

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DEPARTMENT CONTACTS

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SSE LEADERSHIP Ian Crookshank, Associate Vice President, Learner and Career Success and Dean of Students Melanie Chai, Associate Dean, Transition & Academic Support Dr. Sterling Crowe, Associate Dean, Student Wellness & Equitable Learning Chantal Joy, Associate Dean & Special Advisor, Strategic Initiatives, Learner and Career Success Ray Chateau, Director, Athletics & Recreation Jacqueline Morgan, Director, Strategy and Innovation

IAN CROOKSHANK

Associate Vice President, Learner and Career Success, and Dean of Students

WELCOME TO THE STUDENT SUCCESS AND ENGAGEMENT FACULTY HANDBOOK! We are delighted to extend a warm welcome to all faculty members who play an integral role in shaping the academic experience and fostering a supportive environment for learners. This handbook has been developed to provide you with a wealth of information and resources that will empower you to effectively engage with and assist our diverse learner population.

As faculty members, you are at the forefront of Humber’s educational mission, guiding and inspiring students on their academic journey. This handbook is designed to be your trusted companion, offering insights, resources, and practical guidance on a wide range of topics related to student services.

Whether you're seeking information on career and student success advising, student well-being, accessible learning services, or campus resources, you'll find valuable tools within these pages to enhance your ability to connect with and support our students.

We are excited to include Humber’s Student Success and Retention Framework which was developed in by the Student Success and Retention Committee in consultation with students. The Framework utilizes Lizzio’s 5 Senses of Student Success mapped onto a student success timeline and is intended to support the development

of success and retention focused programs and practices within the classroom, in learning environments, and across the campus. The Framework is being launched this fall with specific projects in several Faculties and will continue to roll out. As a faculty member you can start to consider your work from this perspective and contemplate how your current practice contributes to student success.

We encourage you to use this handbook as a reference and guide. Your dedication to student success is invaluable, and we are here to collaboratively support you in that work. Together, we can create a vibrant and enriching educational environment that empowers learners to discover their potential.

Thank you for your commitment to learner success and for being an essential part of our educational community.

Sincerely, Ian Crookshank (He/Him) Associate Vice-President, Learner and Career Success and Dean of Students

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Step1: Understanding Unlocking the Five Senses of Student Success

HUMBER’S STUDENT SUCCESS AND RETENTION FRAMEWORK

71%

of Humber learners are retained from Year 1 to Year 2

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Sense of Connectedness

Sense of Purpose

Students have clear engagement with their field of study and are developing their strengths.

Students have quality and encouraging relationships with staff and peers.

65% of our students feel that their instructors are approachable and supportive

Sense of Academic Culture Students understand the institutional goals and values and are proud to call themselves a Humber Hawk.

67% of our students report feeling a sense of belonging to the institution

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5 SENSES OF STUDENT SUCCESS

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4

Sense of Capability

Sense of Resourcefulness Students can find the information that they need and are prepared for the many tasks that need to be accomplished.

59%

use the Student Learning Services

Students understand their role, including expectations, developing academic skills and cultivating confidence and resilience.

5 Source: Lizzio’s 5 Senses of Student Success, Harper’s Anti-Deficit Framework, and Pidgeon’s Wholistic Indigenous Framework Data Source: Humber Polytechnic Institutional Planning & Analysis-Accessed by Tableau on June 2nd, 2023

A C A D E M I C S U P P O R T S

A CCESSIBLE L EARNING ACCESSIBLE LEARNING S ERVICES SERVICES

The Accessible Learning Services (ALS) team works with learners with disabilities to promote self-determination and self-empowerment and enhance inclusive learning at the Polytechnic.

The team offers information and training sessions to faculty on the provision of accommodations and the importance of equitable access to learning environments for learners. Learners may be referred as appropriate to internal and external services including but are not limited to assistive technology training, learning strategy support as well as ADHD Coaching.

COMMON ACCESSIBILITY BARRIERS IN LEARNING ENVIRONMENTS Learners with mental health conditions and learning disabilities represent more than half of the learners registered with ALS. In addition to mental health conditions and learning disabilities, it is important to keep in mind that learners may be experiencing a wide variety of other disabilities.

We encourage faculty to plan for and expect learners with disabilities to be enrolled in their courses. At the Polytechnic, over 30% of learners self-identify as living with one or more disabilities and 14% of learners at the Polytechnic register with ALS for accommodations.

Common barriers encountered by learners include but are not limited to, timed assessments (quizzes, tests and exams) as well as the need for flexibility with respect to assignment due dates and having to take notes during lectures. Faculty can take a proactive approach by implementing flexible learning and Universal Design practices in their courses such as posting course materials and lecture notes in advance, providing flexibility with respect to assignment due dates, and making recording of lectures available to learners. Additional tips and resources are available on the Innovative Learning EDI Curriculum Toolkit and SWEL's Thriving in the Classroom Toolkit.

Meeting 1:1 with a learner with disabilities can support the learner with clarifying course content and/or expectations for assessments.

LEARNERS WITH DISABILITIES IN ONTARIO In 2021, over 96,000 learners registered with accessible learning offices at Polytechnics and universities across Ontario (Source: Ministry of Polytechnics and Universities, 2021)

CONNECTING WITH ALS WEBSITE: HTTPS://HUMBER.CA/STUDENTLIFE/SWAC/ACCESSIBLE-LEARNING EMAIL: SWAC@HUMBER.CA NORTH AND CARRIER CAMPUS: LEARNING RESOURCE COMMONS - 2ND FLOOR PHONE: 416-675-5090 LAKESHORE CAMPUS: STUDENT WELCOME AND RESOURCE CENTRE - 2ND FLOOR PHONE: 416-675-6622 EXT. 3331

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ACCOMMODATION LETTERS Learners can register with ALS year-round. To register, learners meet with a professionally trained Accessibility Consultant who assesses whether the learner is encountering disabilityrelated barriers in the learning environment. Faculty should expect to receive Accommodation Letters throughout the semester and academic year. Additional supports that may be recommended after a learner registers with ALS. The Accommodation Letter outlines accommodations a learner requires, such as additional time for tests and exams and/or extensions on assignments, to fully participate in the learning environment. Faculty seeking general assistance or with questions pertaining to implementing accommodations in their courses can connect with the ALS team member listed on the accommodation letter.

HUMBER POLYTECHNIC FACULTY Faculty receive an email notification alerting them to view Accommodation Letters on the ALS Faculty Portal. Alternatively, learners can choose to manage distribution of their Accommodation Letter to faculty independently. In this case, the Accommodation Letter will not be available on the ALS Faculty Portal.

UNIVERSITY OF GUELPH-HUMBER FACULTY Faculty receive Accommodation Letters via an email from the Faculty Support Officer or from the learner directly. Accommodation Letter are not available on the ALS Faculty Portal.

WORK INTEGRATED LEARNING Learners in Work Integrated Learning placement receive a Field Experience/Placement Accommodation Letter. Accommodation letters are provided to the program by the learner or Accessibility Consultant and are not available on the ALS Faculty Portal.

ALS FACULTY PORTAL https://accommodation.humber.ca/Acces siblePortal/user/instructor/default.aspx 7

S TUDENT L EARNING STUDENT LEARNING S ERVICES SERVICES

Student Learning Services (SLS) provides academic support to learners through different modes of engagement intended to support in-class curriculums. We collaborate with faculty and learners to make a positive impact on the learning experience, inside and outside the classroom. Student Learning Services seeks to remove barriers for Humber and GuelphHumber's diverse population of learners by working with them to encourage critical thinking and independent learning.

Resources for Learners: https://humber.ca/learningresources/student-resources Resources for Faculty: https://humber.ca/learningresources/faculty-resources

PEER ASSISTED LEARNING SUPPORT (PALS) Provides peer-lead programming to support learners as follows: CRLA certified Peer Tutors offer up to 3 hours of free tutoring in various courses.

Peer Leaders offer engaging group study sessions for challenging courses.

Peer Coaches provide tips & tricks in managing and navigating post-secondary life.

Learners registered with Accessible Learning Services can access Note Taking Services.

MATH & WRITING CENTRE Provides free tutoring to all Humber and Guelph-Humber learners: Math tutors offer help with any math-related topic including, but not limited to, technical math, business math, statistics, physics, and calculus.

Writing tutors provide writing support including, but not limited to, grammar, essay development, research skills, business writing, English as a Second Language support, and citing sources.

Engineering tutors provide oneone-one and group tutorial sessions to support Bachelor of Engineering degree learners with math and physics courses.

CONNECTING WITH STUDENT LEARNING SERVICES WEBSITE: HTTPS://HUMBER.CA/LEARNINGRESOURCES EMAIL: WRITINGCENTRE@HUMBER.CA MATHCENTRE@HUMBER.CA PEER.TUTORING@HUMBER.CA WRITING & MATH CENTRE NORTH CAMPUS: LEARNING RESOURCES COMMONS 3RD FLOOR LAKESHORE CAMPUS: F BUILDING – F201 PEER TUTORING NORTH CAMPUS: LEARNING RESOURCE COMMONS 3RD FLOOR LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE – WEL 105 8

PROGRAMS AND INITATIVES In addition to our regular learning supports, Student Learning Services also offers: Class Visits: Our team is available for class visits to talk with learners about the learning support services available at the Polytechnic.

In-Class Tutoring: Faculty can request an In-Class Peer Tutor for their courses. In-Class Tutors offer one-on-one tutoring assistance to learners during the class without disrupting the faculty member or other learners.

Math Workshops: Learners can attend our focused workshops to become familiar with the BAII+ calculator, important statistics topics, and specific tutorials or attend a drop-in session for business and technical math.

Peer Tutor & Pass Leader Recruitment: We are continuously recruiting high achieving learners who are interested in working on campus and giving back to their peers by sharing their academic skillset. Faculty are encouraged to reach out to us if there is a learner in their classes who would be an excellent Peer Tutor or PASS Leader Writing Workshops: Conversation Circle and Conversation 1-on-1 offer an opportunity for students to practice their skills, and our APA and Academic Integrity workshops supports academic writing.

T ESTING TESTING

S ERVICES SERVICES Testing Services offers a quiet, controlled, and barrier-free space for learners to write their tests outside of the classroom. All seats within Testing Services are booked through an appointment-based process.

We serve learners who are registered with Accessible Learning Services, and facilitate extra time, access to assistive technology, or a distraction minimized environment. Missed and conflict testing is also available for learners where capacity allows.

BOOKING WITH TESTING SERVICES All learners can schedule their tests through Blackboard or CourseLink.

First, Faculty must upload their exam to our Testing Services portal on Blackboard or CourseLink. Once the exam is received and reviewed by our team, the learner will be able to view and book their appointment.

CONNECTING WITH TESTING SERVICES WEBSITE: HTTPS://HUMBER.CA/STUDENTLIFE/TESTING-SERVICES/ NORTH CAMPUS: LEARNING RESOURCE COMMONS - LRC2141 PHONE: 416-675-6622 EXT. 4712 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - WEL 307 PHONE: 416-675-6622 EXT. 3228

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A D V I S I N G A N D C A R E E R S E R V I C E S

RESOURCES AND PROCEDURES Information for faculty https://humber.ca/student-life/testing-services/servicesfaculty Testing Services Faculty Handbook https://humber.ca/student-life/testingservices/sites/default/files/upload/documents/Testing%20serv ices%20Handbook%20-%20Humber%20Faculty.pdf Testing Services rules and regulations https://humber.ca/student-life/testing-services/servicesstudents/testing-rules-and-regulations

A DVISING A ND C AREER ADVISING AND CAREER S ERVICES SERVICES

Advising & Career Services offers comprehensive support to learners in their academic and career journey.

Through personalized support and guidance from our staff and resources, learners receive assistance with career advice, resumes/cover letters, interview preparation, academic success, goal settings, job search and so much more.

With a holistic approach and a dedication to promoting learners success, Advising & Career Services aims to empower learners to navigate their academic and career paths confidently, equipping them with the skills and knowledge needed to achieve their aspirations.

CONNECTING WITH ADVISING AND CAREER SERVICES WEBSITE: HTTPS://CAREERS.HUMBER.CA CONTACT FACULTY CSSA: HTTPS://CAREERS.HUMBER.CA/ADVISOR-TEAM.PHP EMAIL: CAREERS@HUMBER.CA SOCIAL MEDIA: @HUMBERCAREER NORTH CAMPUS: LEARNING RESOURCE COMMONS - 1ST FLOOR LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - WEL105

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PROGRAMS AND INITIATIVES Career & Student Success Advisors (CSSAs): Our Career & Student Success Advisors can help guide your academic and career journey and connect you to on-campus resources and support services. Using the Hub and Spoke model, each CSSA provides specific support to their respected faculty as well as general support for all learners when needed.

Career Support Peers (CSPs): CSPs offer one on one appointments for current learners for general career development support such as resume review, cover letter review, LinkedIn profile, and mock interviews.

Career Advancement Services Coaches (CAS Coaches): Our Career Coaching service is free to Humber Alumni and Continuing Education (CE) learners. The service includes interest and skills assessment, one-on-one coaching, career goal identification, and educational planning.

Career Steps Workshops: Career Development Workshops are designed to give you tips on writing effective resumes and cover letters, creating a LinkedIn Profile, acing interviews, understanding CareerConnect and doing effective job searches. All workshops are CCR certified.

Career Month: Usually scheduled in November and March offers interactive workshops, networking, panel discussions, job fairs and events aimed to prepare you for the world of work.

Transition to Work: The Transition to Work for People with Disabilities initiative aims to support learners with disabilities by promoting self-advocacy, offering career preparedness information and workshops, tips for disclosing and negotiating accommodation needs in the workplace and much more.

TOOLS & RESOURCES Online Resources: Our website has a wide collection of online resources relating to careers, student success, online learning, goal setting, faculty & employer support and more! https://careers.humber.ca/resources.php Self-Discovery Tools: If you are looking to explore your personality features and how it interacts with employment prospects - check out TypeFocus, Choices Planner and Career Cruising. Explore how your personality fits with your career goals and increase your: self-awareness; goal-setting skills; chances of getting the job; success at work https://careers.humber.ca/student-online-services.php Career Connect: Job Portal for full-time, part-time, contract, summer, volunteer and on-campus positions for current Humber learners and recent graduates. Career Connect posts all on campus positions as well as external positions and opportunities from community members looking to hire learners https://careers.humber.ca/student-careerconnect Devant: A free online career development tool that all Humber learners have access to a wide range of career supports. Allows learners to do a Master Class, live workshops and events, an AI interview tool, helps them make a step-by-step resume in various formats, has a workplace etiquette video course so learners can adjust to work expectations better and so on. http://humber.devant.ca

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R E S I D E N C E L I F E A N D E D U C A T I O N

R ESIDENCE L IFE RESIDENCE LIFE

A ND E DUCATION AND EDUCATION Humber North and Lakeshore campuses have four residence buildings housing over 1,400 learners throughout the academic year. Each floor is organized into a community with a Resident Assistant (RA), a peer leader and mentor to ensure learners have a positive living experience.

PROGRAMS AND INITIATIVES 1-on-1 Conversations: Residence Life Staff connect with each resident individually throughout the year. This serves as an opportunity for residents to ask questions, explore current issues they may be experiencing, and learn about important resources available to them in the campus community.

Residence Orientation: At the beginning of Fall and Winter terms, Residence Life hosts a variety of orientation events for residents. The goal is to welcome and educate learners on community values and standards, as well as orient learners to the resources available on campus.

Monthly Community Meetings: Each month, learners are invited to attend their floor community to build relationships with each other, discuss community updates, recognize peer accomplishments, and receive residence updates from their Resident Assistant.

Humber Residence Council (HRC): The HRC is learner-led representative body for all learners residing in on-campus Residence and acts as a liaison between residents and Residence Life and/or Campus Service to communicate the needs of residents.

Healthy Living Committee: Learners are invited to co-create a community environment that is focused on bringing positive change in the residence community by addressing relevant and current issues, such as alcohol and drug misuse, stress/anxiety-related concerns, and more.

Food & Residence Forum: This learner-led advisory committee meets regularly to discuss food and residence service ideas and feedback to improve residence and food operations, such as residence facilities, food quality, hospitality and more.

Residence Life Appreciation: Learners participate in building community by demonstrating appreciation for their peers by submitting formal nominations throughout the academic year.

PROCEDURES Residence Handbook, Important Dates, Application, and more information https://humber.ca/residence Residence Code of Conduct https://humber.ca/legal-and-riskmanagement/policies/studentservices/residence-code-of-conduct.html

CONNECTING WITH RESIDENCE WEBSITE: HTTPS://HUMBER.CA/RESIDENCE EMAIL: RESLIFE@HUMBER.CA INSTAGRAM: @HUMBERRESIDENCE NORTH CAMPUS: FRONT DESK PHONE: 416-675-6622 EXT. 77201 LAKESHORE CAMPUS: FRONT DESK PHONE: 416-675-6622 EXT .73001

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S T U D E N T L I F E

F IRST Y EAR FIRST YEAR

E XPERIENCE EXPERIENCE First Year Experience (FYE) is a program that supports learners with their transition to Polytechnic through Peer Mentoring, Social Events, Strong Start Workshops and Financial Literacy Workshops. We provide learners with access to information and services, opportunities to get involved, meet new people, build relationships and create a sense of community.

PROGRAMS AND INITATIVES FYE Peer Mentoring: The program matches first year learners with a Mentor who is an upper-year learner. Peer Mentors offer support by answering questions as well as providing information about the services, resources and events available on campus.

Social Events: We host events to support learners with getting involved in the Polytechnic community, meet other learners, and foster a sense of community.

Strong Start Workshops: Online workshops in blackboard introduce new learners to campus programs, services and resources. Session topics include Polytechnic 101, We Got You, Finding Balance, Projects and Exams, and Getting Involved on Campus.

Financial Literacy Workshops: Designed to increase the financial success of learners.

Session topics include Student Banking, Budgeting, Understanding Credit, Taxes, and Investments.

CONNECTING WITH FIRST-YEAR EXPERIENCE WEBSITE: HTTPS://HUMBER.CA/STUDENT-LIFE/FYE EMAIL: FYE@HUMBER.CA INSTAGRAM: @HUMBERNORTHFYE | @HUMBERLAKEFYE NORTH CAMPUS: LEARNING RESOURCES COMMONS, LRC2030 PHONE: 416-675-6622 EXT. 18177 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - WEL 204 PHONE: 416-675-6622 EXT. 3295

O RIENTATION ORIENTATION The Orientation team seeks to provide new learners with an opportunity to experience and learn more about the various services that exist within Student Success and Engagement. Our goal is to enlighten learners on supports that aid in academic, wellness, personal, and physical support at Humber.

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PROGRAMS AND INITIATIVES Ready Set Humber: An online program to help learners become acquainted to Humber supports and services before they arrive on campus.

Meet Your Faculty Sessions: Learners are invited to these sessions where they receive academic insight from faculty members on how to be successful in their program of study.

Orientation Programming: Offered at the start of the Fall and Winter terms, Orientation offers fun and interactive sessions where learners can participate in services fairs, campus tours, interactive sessions, equity hub collaborative orientations, and pre-arrival sessions.

CONNECTING WITH ORIENTATION WEBSITE: HTTPS://HUMBER.CA/ORIENTATION EMAIL: ORIENTATION@HUMBER.CA INSTAGRAM: @HUMBERNORTHFYE | @HUMBERLAKEFYE NORTH CAMPUS: LEARNING RESOURCES COMMONS, LRC2030 PHONE: 416-675-6622 EXT. 18177 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - WEL 204 PHONE: 416-675-6622 EXT. 3295

S TUDENT C OMMUNITY STUDENT COMMUNITY S TANDARDS STANDARDS

The Office of Student Community Standards (OSCS) promotes the rights, well-being, and safety of community members at Humber Polytechnic and the University of Guelph-Humber. OSCS takes a developmental and restorative approach to managing incidents, focusing on learners’ behaviour and the impact/harm to themselves, others, and the institution.

Faculty can contact OSCS by email to report an incident (OSCS@humber.ca). Include the name(s) and ID number(s) of the student(s), a brief description of the incident including the date and location, a description of the concerning behaviour(s), any previous efforts made to respond to/manage the behaviour, and the desired outcome.

Students can also contact OSCS on their own, without a faculty referral.

POLICY & PROCEDURES Student Community Standards Policy https://humber.ca/legal-and-risk-management/policies/studentservices/code-of-student-community-standards.html

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PROGRAMS AND INITIATIVES Incident Management: OSCS explores incidents of non-academic student behaviour that are alleged to contravene the Code of Student Community Standards and/or Sexual Violence Policy.

Consultations: Community Standards Advisors can consult with faculty about behaviours or incidents of concern, providing information and guidance on managing lower-level behaviours at the classroom and program level, making a complaint, and the Code process. Consultations can occur without filing a formal complaint. OSCS Advisors can also consult with students who are considering making a complaint.

Training and Development: OSCS facilitates workshops for faculty and students on topics such as the Code of Student Community Standards and process, conflict resolution, classroom management, and effective communication.

CONNECTING WITH STUDENT COMMUNITY STANDARDS WEBSITE: HUMBER.CA/KNOWTHECODE EMAIL: OSCS@HUMBER.CA PHONE: 437-565-1366

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W E L L B E I N G S U P P O R T S

A THLETICS A ND ATHLETICS AND R ECREATION RECREATION

Humber Fitness offers some of the most comprehensive, best-equipped facilities around. We offer an enormous range of classes, from Bootcamp to Zumba®, offered throughout the week to suit your schedule. Outstanding instructors to motivate and challenge you, whether you're a beginner or seasoned athlete.

Humber Polytechnic's fitness centre is available for use to all Polytechnic students, staff, and faculty. Humber Fitness offers: Group Exercise Classes, Personal Training, and Special Events.

PROGRAMS AND INITATIVES In-person Fitness Classes: These classes are open to current Learners/Staff and Community Members. Classes are first come first serve. Class formats range from Spin, Strength, Cardio, Yoga, and more.

Virtual Fitness Classes: Members can work out from the comfort of their home with our virtual group fitness offerings on YouTube. Class formats range from HIIT, to yoga, Zumba®, and more.

Personal Training: Members can meet in-Person with one of our certified personal trainers to create a tailored exercise program to meet their needs. Virtual Personal Training is available by request.

Community Memberships: Community memberships available to Fitness Centre. These memberships are available to Humber Alumni, Humber Retirees and Community members. Included in these memberships are full access to fitness centre and fitness classes.

Special Events: We offer unique programming at certain times of the year such as Zumbathon, Moving for Mental Health Awareness Run/Walk/Roll, etc.

ZenZone: Come into our calming space to meditate, stretch, do yoga or simply relax. The Zen Zone provides a safe space to unwind and decompress from your hectic day. We provide mats, blankets, pillows, and dim lighting to help you to feel at home and calm. A certified instructor with experience in yoga, meditation, and other calming techniques will be in the room to guide you.

Extramurals: Extramural programs are designed to give students the opportunity to participate in healthy competition in various sports and activities, against students from other schools, WEBSITE: usually outside the bounds of their HTTPS://HUMBERHAWKS.CA/FITREC/FITNESS/INDEX own campus.

CONNECTING WITH THE FITNESS CENTRE

SOCIAL MEDIA: @HUMBERLAKESHORE_ATHLETICS @HUMBERLAKESHORE NORTH CAMPUS: A BUILDING FRONT DESK PHONE: 416-675-6622 EXT.5097 LAKESHORE CAMPUS: 3246 LAKESHORE BLVD. WEST FRONT DESK PHONE: 416-675-6622 EXT 3525

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C ARE CARE

C OORDINATORS COORDINATORS Care Coordinators offer ongoing support, guidance, and advocacy to learners, and can connect them with various supports and resources available on-campus and in the community. Care Coordinators help learners navigate policy and process, provide referrals, and assist with a variety of learner concerns (e.g. financial, mental health, food insecurity, housing instability, academic considerations, etc.). They also receive disclosures of sexual violence from learners.

Through a trauma informed, survivor-centric, anti-oppressive lens, they inform survivors on well-being supports, reporting options, and academic considerations. The goal is to support a learner's overall well-being and academic success.

Faculty can refer learners to the Care Coordinator team by email (Care@humber.ca) or submit a Care Report. Case management is a voluntary, student-led process, which requires the active engagement of the learner. Learners may also contact us directly for support.

PROGRAMS AND INITIATIVES Non-Clinical Case Management: CCs provide short- (1-3 appointments) and long-term (4+ appointments) support with policy and process navigation, advocating for academic considerations, and can connect learners to appropriate resources at the Polytechnic and within their communities on matters such as: financial supports, food insecurity, housing instability, mental health, conflict resolution, substance abuse/addiction, and more.

Support for Sexual Violence Survivors: CCs receive disclosures of sexual violence and inform survivors about wellness and mental health supports, reporting options internal and external to the Polytechnic, liaise with faculty to arrange academic considerations for survivors, and connect survivors with other resources to support their well-being.

Consultations: CCs can consult with faculty on supporting a learner of concern or a distressed learner.

Active Listening Sessions: CCs provide support for campus partners hosting sessions with sensitive content and are present to offer resources and referrals to affected learners.

Training and Development: CCs offer trainings such as Responding to Disclosures of Sexual Violence for faculty and provide information on campus wellness supports.

Submit the online Care Report to share a concern about a learner who may require additional supports or resources from a Care Coordinator, or other staff,

CONNECTING WITH THE CARE COORDINATOR TEAM WEBSITE: HTTPS://HUMBER.CA/CARE EMAIL: CARE@HUMBER.CA PHONE: 437-565-1366

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C OUNSELLING COUNSELLING Learners have access to private and confidential short-term counselling services led by professional clinicians. Our goal is to support learners in exploring and understanding challenges affecting personal well-being and mental health, using a short-term, goal-oriented approach.

We also assist in connecting learners to community resources. Common concerns addressed in short-term counselling may include: Impacts of Colonial Trauma Adjusting to Polytechnic life or Canadian culture Anxiety and depression Confidence and self-esteem Coping with relationship challenges Developing and exploring identity

Grief and loss Stress management Emotional self-regulation

PROGRAMS AND INITIATIVES Counselling: Short-term individual counselling by drop-in, a limited number of prescheduled appointments are available.

Group Counselling: Group skills development programs.

Referral to community treatment programs.

Outreach & consultation to Polytechnic faculty, department, or groups on mental health and personal well-being topics Indigenous-specific holistic support.

CONNECTING WITH COUNSELLING WEBSITE: HTTPS://HUMBER.CA/STUDENT-LIFE/SWAC/HEALTH-COUNSELLING/COUNSELLINGSERVICES EMAIL: SWAC@HUMBER.CA PHONE: 416-675-5090 NORTH CAMPUS: LEARNING RESOURCE COMMONS - 2ND FLOOR LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - 2ND FLOOR

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H EALTH HEALTH

C ENTRE CENTRE The Health Centre provides a variety of services for learners including immunization and clearance for clinical placement, crisis support, sexual health counselling, and first aid care for issues such as burns and cuts. Learners also have access to physicians and a psychiatrist for all their health needs. Reasons to seek medical care may include diagnosing and treatment of an illness, managing a chronic condition, addressing injuries, seeking expert advice on health concerns, and obtaining a prescription for medication.

Learners can access Health Centre’s services by calling the Student Wellness and Accessibility (SWAC) and scheduling an appointment. If a learner is in crisis, they can directly visit the Health Centre where they will be seen by a nurse between the hours of 8:30 am and 6:30 pm.

PROGRAMS AND INITIATIVES The Health Centre offers complete pre-placement medical requirements for programs that require placement clearance. We promote safe sex practices by offering free access to male condoms, dental dam, diaphragms and birth control counselling.

Services offered by Nurses and Doctors on site: Alcohol and Substance Abuse Allergy Shots Birth Control Counselling Coping with Anxiety, Stress and Depression Emergency Contraceptives Free Condoms General Health Check-ups Gender Transitioning Support

Immunizations (Hepatitis B, Varicella, Flu shots & more) IUD/IUC Insertion Physical Exams Nutrition Counselling Pregnancy Testing Sexual Health Smoking Cessation STI Testing TB Skin Tests

CONNECTING WITH THE HEALTH CENTRE WEBSITE: HTTPS://HUMBER.CA/STUDENT-LIFE/SWAC/HEALTH-COUNSELLING EMAIL: SWAC@HUMBER.CA NORTH CAMPUS: LEARNING RESOURCE COMMONS - 2ND FLOOR PHONE: 416- 675- 5090 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE - 2ND FLOOR PHONE: 416- 675- 6622 EXT 3331

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P EER W ELLNESS PEER WELLNESS T EAM TEAM

The Peer Wellness team supports learners at Humber and UGH by providing peer-led services and initiatives, including 1-1 coaching, peer-led workshops, peer active listening program, and wellness outreach. Peer-wellness coaches support learners in their wellness journey and can work with learners to build a tailored wellness plan and keep on track with follow-up sessions to review progress and set new goals. Peer-led wellness workshops, programs and outreach events are held throughout the year to support learners in accessing wellness resources and strategies to improve health and well-being.

PROGRAMS AND INITIATIVES Peer Wellness Coaching: Our Peer Wellness Coaches are trained to provide 1-1 wellness coaching to support learners in achieving personalized wellness goals. Peer Wellness coaching is available to all Humber and UGH learners in the winter semester.

Peer-Led Wellness Workshops: Led by Peer Wellness coaches and held from October through April, workhsops support learners in understanding and strengthening strategies to improve their wellness. Some topics include forming healthy habits, stress management, building resiliency and more.

Peer Active Listening Program: Peer Wellness Facilitators lend an ear to Humber and UGH learners over the fall and winter semester. Drop-in sessions will be focused on fostering belonging and connection.

Wellness Outreach: Events are held throughout the year to enhance the wellbeing of Humber and UGH learners. Events include: Humber Let's Talk Day, Ways to Wellness, info booths and more.

CONNECTING WITH PEER WELLNESS WEBSITE: HTTPS://HUMBER.CA/STUDENT-LIFE/SWAC/PEER-WELLNESS-SERVICES EMAIL: WELLNESS@HUMBER.CA INSTAGRAM: @PEERWELLNESS_HUMBER

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C ONSENT P EER CONSENT PEER E DUCATION EDUCATION

The Consent Peer Education and Program (CPEP) team aims to prevent sexual violence and foster a culture of consent by way of educating and empowering the Humber/UGH community (including students, faculty, and staff). The CPEP team supports learners at Humber/UGH by providing sexual violence and consent education through events, outreach, social media campaigns, empowerment initiatives, in addition to educational workshops and opportunities. We offer programs on consent, sexual violence awareness, sexual health, sex positivity and healthy relationships. Events and initiatives are dedicated to creating awareness for sexual violence, supporting survivors and people that have been impacted by sexual violence, and supporting work to end sexual violence on campus.

PROGRAMS AND INITIATIVES CPEP Podcast: A learner-led podcast about sexual health and consent.

Bystander Intervention Training: This training teaches participants how to respond to and intervene when they witness situations of sexual violence.

Take Back the Night: Takes place in September and is an event dedicated to solidarity with survivors and in protest of sexual violence.

16 Days of Activism: The 16 Days of Activism Against Gender-Based Violence against women is an international campaign and takes place between November 25 (International Day Against Violence Against Women) and December 10 (International Human Rights Day).

WEBSITE: HTTPS://HUMBER.CA/STUDENTLIFE/SEXUAL-ASSAULT Sexual Assault Awareness Month: Takes place during March/April, aimed to EMAIL: BYSTANDERPROGRAM@HUMBER.CA AND increase knowledge and awareness about CPEP@HUMBER.CA sexual assault and how to prevent sexual violence.

INSTAGRAM: @CPEPTEAM It Takes All of Us Training: Is an online sexual violence prevention and education training module. Humber Polytechnic learners can access the training through Blackboard and UGH learners can access the training through CourseLink.

CONNECTING WITH CONSENT PEER EDUCATION

SEXUAL VIOLENCE DISCLOSURES AND SUPPORT Incidents of sexual violence can be reported and survivors can receive support without making a complaint and initiating a Code process.

Faculty who receive a disclosure from a learner who experienced or witnessed sexual violence should refer them to the Care Coordinators (care@humber.ca). Faculty is also required to complete the Sexual Violence form available through their Associate Dean.

Additional referrals can be made to the Department of Public Safety to make a security report, for safety planning, and for emergencies, as needed.

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I N C L U S I O N A N D B E L O N G I N G

IINCLUSION NCLUSION A ND AND B ELONGING BELONGING

The Inclusion and Belonging portfolio, an SSE campus partner, offers four key areas that support learner success: Black Student Support and Engagement (BSSE), LGBTQ+ Resource Centre, Spirituality and Wellness Centre, and Indigenous Education & Engagement. The Inclusion and Belonging portfolio reports to the Vice-President, Inclusion and Belonging. SSE collaborates with these departments year-round on various student programs and initiatives.

BLACK STUDENT SUPPORT AND ENGAGEMENT The Black Student Support and Engagement (BSSE) Program seeks to provide learners who identify as Black, African, and Caribbean with community, resources and support to help them fully maximize on their campus experience. Our goal is to create a holistic environment, for academic, social and professional development, and civic engagement for all Black identifying students at Humber and the University of Guelph-Humber.

BSSE offers programming such as the King’s Gathering, Circle of Queens or Blaq Collective, Learning Skills Workshops in collaboration with Peer Assisted Learning Services, Black Heritage Month and Black Excellence Orientation events.

LGBTQ+ RESOURCE CENTRE The LGBTQ+ Resource Centre works to promote safer, braver, positive spaces at Humber Polytechnic and offers a dedicated space at both the North and Lakeshore campuses. During the school year the LGBTQ+ Resource Centre offers a variety of ways to for folks to connect with one another, access resources, and build community. We offer a range of discussion groups, large-scale events, and activity groups. We also coordinate events in June for Pride Month.

LGBTQ+ Resource Centre offers programming such as Qrafty, 2SLGBTQ+ Library, Queer Book Club, QSocial, BlacQ Collective, and more!

CONNECTING WITH THE BSSE WEBSITE: WWW.HUMBER.CA/BSSE EMAIL: BSSE@HUMBER.CA INSTAGRAM: @BSSEHUMBER NORTH CAMPUS: E BUILDING, E140A PHONE: 416 675 6622 EXT. 2273 LAKESHORE CAMPUS: A/B BUILDING A168 PHONE: 416 675 6622 EXT. 3240

CONNECTING WITH THE LGBTQ+ RESOURCE CENTRE WEBSITE: WWW.HUMBER.CA/LGBTQ EMAIL: LGBTQ@HUMBER.CA INSTAGRAM: @HUMBERLGBTQ NORTH CAMPUS: E BUILDING, E140 PHONE: 416-675-6622 EXT. 5575 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE WEL211 PHONE: 416-675-6622 EXT. 5577

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I N C L U S I O N A N D B E L O N G I N G

SPIRITUALITY AND WELLNESS CENTRE The Spirituality and Wellness Centre is a safe, respectful, and inclusive space where all students can explore different cultures, religions, spiritualities and wellness. We support learners with extending their knowledge on how different beliefs shape people’s lives, encourage curiosity about themselves and the community around them, and to their authentic selves without being limited by ideologies or religious beliefs .

We offer programming such as Open discussions, spiritual literacy, guest speakers, wellness coaches, wellness wheel, spiritual leaders, group reflection on spiritual/ religious topics, co-curricular learning opportunities, painting, origami, reflections, meditations, adult colouring and more!

CONNECTING WITH THE SPIRITUALITY AND WELLNESS CENTRE WEBSITE: WWW.HUMBER.CA/STUDENT-LIFE/SWC EMAIL: SWC@HUMBER.CA INSTAGRAM: @SWCHUMBER NORTH CAMPUS: LEARNING RESOURCE CENTRE - LRC2112

IINDIGENOUS NDIGENOUS E DUCATION EDUCATION A ND E NGAGEMENT AND ENGAGEMENT

INCLUSION AND BELONGING Indigenous Education & Engagement (EI&E) works in partnership with regional Indigenous communities to ensure Indigenous students are supported and connected to their learning environment- academically, culturally and socially.

We assist Indigenous students in making the transition and adjustment to the challenges of Polytechnic life while creating an awareness and appreciation of Indigenous culture and history in the greater campus community.

CONNECTING WITH IE&E WEBSITE: WWW.HUMBER.CA/INDIGENOUS EMAIL: INDIGENOUS@HUMBER.CA INSTAGRAM: @HUMBERINDIGENOUS NORTH CAMPUS: LEARNING RESOURCE CENTRE - LRC 2137 PHONE: 416-675-6622 EXT. 5424 LAKESHORE CAMPUS: STUDENT WELCOME & RESOURCE CENTRE WEL301 PHONE: 416-675-6622 EXT. 3299

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I N T E R N A T I O N A L C E N T R E

IINTERNATIONAL NTERNATIONAL C ENTRE CENTRE

Humber International, an SSE campus partner, provides specialized services for international learners to support their transition to Humber and academic and career success in Canada. SSE collaborates with the International Centre year-round on various student programs and initiatives. The International Centre is part of the Senior Vice-President Academic portfolio and Andrew Ness is Dean, International.

INTERNATIONAL STUDENT SERVICES Humber’s International Student Advisors are available to meet in person and virtually to assist students with information about: Study Permit and Temporary Resident Visa extensions, Co-Op Work Permit applications, OffCampus Work Permit authorizations, and Post-Graduation Work Permit applications Health Insurance Academic Support Orientation to life in Toronto and Canada Peer Mentoring In-Person and Virtual Social Events Emergency Bursary Support Specialized Career Resources and Advising (in partnership with the Career Centre) Access to Humber’s iCent app with additional resources for our international student community Humber’s International team also offers unique global learning opportunities to all Humber learners for an enriching study or work experience outside of Canada.

GLOBAL LEARNING AND ENGAGEMENT Humber provides opportunities for all learners to enhance their global perspective through in-person and virtual experiences, while earning academic credit, work integrated learning placement, or CoCurricular Record through our global academic partnership network.

These global opportunities help learners build new career skills and connections, and develop a deep global perspective valued by employers – including core Humber Learning Outcome (HLO) mindsets. Each year, more than 600 Humber learners “go global” and have access to financial support through Humber’s Global Learning Bursary. Learn more about each program: COIL – Global Virtual Exchange Work-Integrated Learning Semester Abroad Academic Summer Programs Humber Global Summer School

Over 9,000 international learners from 120+ countries

CONNECTING WITH HUMBER INTERNATIONAL CENTRE WEBSITE: HTTPS://INTERNATIONAL.HUMBER.CA NORTH CAMPUS: LEARNING RESOURCE COMMONS - LRC 2185 FRONT DESK PHONE: 416-675-6622 EXT. 5067 LAKESHORE CAMPUS: BUILDING H - H100A FRONT DESK PHONE: 416-675-6622 EXT. 3178 CONTACT FOR STUDENT QUERIES: HTTPS://INTERNATIONAL.HUMBER.CA/CONTACT

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Department

Phone

Advising and Career Services

North: 416-675-5030 Lakeshore: 416-675-5028

careers@humber.ca

Accessible Learning Services

North: ‭416-675-5090‬ Lakeshore: ‭416-675-6622 x 3331‬

accessible-learning@humber.ca

Athletics & Recreation

North: 416-675-5097 Lakeshore: 416-675-6622 x 3525

Black Student Success and Engagement

North: 416-675-6622 x 2273 Lakeshore: 416-675-6622 x 3240

Consent Peer Education Counselling

Email Email

bsse@humber.ca

cpep@humber.ca North: 416-675-5090 Lakeshore: 416-675-6622 x 3331

SWAC@humber.ca

fye@humber.ca

First-Year Experience Health Centre

North: 416-675-5090 Lakeshore: 416-675-6622 x 3331

SWAC@humber.ca

Indigenous Education & Engagement

North: 416-675-6622 ext 5424 Lake: 416-675-3111 ext 3299

indigenous@humber.ca

International Centre

416-675-5067 lead@humber.ca

Leadership Programs LGBTQ+ Resource Centre

North: 416-675-6622 ext. 5575 Lake: 416-675-6622 ext. 5577

lgbtq@humber.ca

Math and Writing Centre

North: 416-675-6622 x 76260 Lakeshore: 416-675-6622 x 73313

MathCentre@humber.ca WritingCentre@humber.ca

Orientation Peer Assisted Learning Support (PALS)

orientation@humber.ca 416-675-6622

Peer Wellness Coaching & Workshops Residence Life and Education

peer.tutoring@humber.ca wellness@humber.ca

North 416-675-6622 x 77201 Lakeshore: 416-675-6622 x 73001

Spirituality & Wellness Centre

reslife@humber.ca

swc@humber.ca

Student Community Standards

416-675-6622 x4357

oscs@humber.ca

Care Coordinators

437-565-1366

care@humber.ca

Testing Services

North: 416-675-6622 x 4712 Lakeshore: 416-675-6622 x 3228

testingservices@humber.ca

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