Workforce Mobility Interactive 2017, Malaysia

16 FEBRUARY MALAYSIA

Interactive Session Format

Workforce Mobility Interactive 2017 takes the best bits from a traditional content-driven conference and combines those elements with the advantages of a roundtable discussion, but on a larger scale. Attending Workforce Mobility won’t just endow you with insights from leading practitioners and experts, it will facilitate valuable two-way discussions for all who attend.

In the course of a day, every attendee will be involved in four themed round table discussions with a perfectly sized group of

new and exciting peers. Each discussion will be led by handpicked experts who will draw the group members into the discussion and create an open and conducive environment for a valuable debate.

How involved you get is left entirely up to you!

Interspersed between the interactive round table sessions, there will be lively on-stage panel sessions and keynote presentations focusing on the newest trends and practices – so there’ll never be a dull moment throughout a very busy day.

STAGE 1

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6

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Interactive Session Topics

1. Experiential learning There is a rising concern surrounding the provision of a holistic package for expatriates. This includes finding the right schooling options for expatriate families which is a key factor in ensuring successful expatriate placements. How will productive educational experiences enable expatriate employees to better concentrate on his/her own transition into their new working environment? What are some of the key considerations C&B leaders should look out for when short-listing international school options for their employees?

To what extent are international schools in Malaysia providing a truly global and/or local learning experience?

Table host: A – James Wellings, director of innovative learning, Garden International School B – Alison Hampshire, principal, Nexus International School

2. Getting your return on relocation How do we assess the success of our mobility strategies? How are your mobility programmes adding value to your organisation?

This session will discuss some of the best measures to determine if your mobility programme is performing cost-effectively.

Table host: A – Richard Willeter, director of corporate services, Asia, Crown World Mobility B – Sow Chat Gan, Asia Pacific benefits director, Honeywell

3. Compliance and risk navigators Integral to achieving an effective global mobility strategy is a keen understanding of the compliance landscape, and understanding and managing the tax and compliance risks inherent in global talent deployments. Embrace the intricacies and leave with ideas that will ensure you have the right compliance strategy in place.

Table host: A – Robert Day (Bob), acting head of global immigration, Santa Fe Relocation Services B – Amit Saxena, head of human resources, Recron Malaysia

4. Technology for mobility Using data analytics and big data to create global working capabilities. With the trend of increasing mobility volume, how can companies be innovative and keep up with technologies that support the HR mobility function? How are companies using data to make strategic business decisions?

Table host: A – Adam Abdullah, human resources director, Weir Minerals Malaysia B – Matthew Dickerson, senior vice-president and global chief information officer, SIRVA

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Agenda

8:00am

Registration

8:50am

Opening remarks Aditi Sharma Kalra, regional editor, Human Resources magazine

9:00am

Keynote: Mobility landscape for 2017: Bird’s eye view of the shifts, innovations and influences impacting HR • A new era of patriotism and the gig economy’s impact on mobility • Closing the assignee gender gap • Defining mobility’s KPIs for the year and addressing flexible policies – the price of agility • Cost reductions versus false economies – maintaining a duty of care • Talent mobility today – still relevant?

Speaker: Richard Willeter, director of corporate services, Asia, Crown World Mobility

9:45am

Interactive session 1

10:25am

Interactive session 2

11:05am

Networking tea break

11:30am

Keynote: Balancing company costs and employee welfare with an Asia-centric lens in a cost-sensitive environment • Benchmarking against international expat packages when moving from low-cost to high-cost country and vice versa • Prioritising the various dimensions of ROI during economic depreciation • Communicating and selling localised packages to employees to manage cost expectations Speaker: Sow Chat Gan, Asia Pacific benefits director, Honeywell

12:10pm

Interactive session 3

12:50pm

Lunch break

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Agenda

1:50pm

Panel discussion: Minimising immigration and compliance issues to facilitate an efficient mobility programme • The need to internally develop and maintain a global compliance outlook with transnational immigration policies • How do you define an expatriate assignment package with immigration and tax issues clearly outlined?

• What are some key immigration related considerations to take note of when expanding to a new country?

Panellists: Sainursalwa Sani, head of strategic human resource management, Malaysia Airlines Phing Phing, director of global mobility services, PwC Robert Day (Bob), acting head of global immigration, Santa Fe Relocation Services Moderator: Azah Othman, general manager global HR , learning & development, Scomi Group

2:20pm

Interactive session 4

3:00pm

Networking tea break

3:30pm

Panel discussion: Measuring the effectiveness of workforce mobility programmes • What are some of the metrics used to track the talent development progress of individuals on international assignments?

• Gaining a competitive edge in global talent management by attracting and retaining talent through mobility programmes • Leveraging on technology to achieve cost-effectiveness and efficiency when making strategic mobility-related business decisions Panellists: Muniandy (Andy M), regional human resource director, Dell Encik Muhammad Rizal, head of corporate human capital, DRB-Hicom Chandralakshmi Thiruchelvam, head of rewards, Heineken Chiou Thien-Ling (Michelle), head of group human resources, head of group employee relations and organisational development, Tan Chong Group Moderator: Wilsen Isuwaren, head of human resources, Bata Malaysia

4:10pm

Rapid fire and Q&A Hear from our table hosts as they round up the most pressing concerns and challenges brought up during the interactive sessions and the best ideas and solutions to deal with them. Additionally they will provide answers to the questions you submitted prior to the conference, with the aim of providing you with a complete picture of workforce mobility in 2017.

4:40pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources magazine

4:50pm

End of Workforce Mobility Interactive 2017

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Speakers

Wilsen Isuwaran

Richard Willeter

Muniandy Maruthiah

Muhammad Rizal

Head of human resources

Director, corporate services, Asia

Regional human resources director

Head, group human capital

Bata Malaysia

Crown World Mobility

Dell EMC, Southeast Asia

DRB-HICOM

Wilsen Isuwaran is an accomplished human resources head with an extensive and proven track record of working with business leaders in a variety of industries to build winning cultures, leadership and HR systems and practices that drive performance and business results. He has led a full spectrum of HR functions to enable the achievement of the business strategy. A special area of his expertise is manpower planning, learning and development and employee relations. His experiences and success as an operational HR, leadership coach and business strategist helps him provide the practical insight and operational wisdom to help executive leadership teams meet business challenges.

With decades of progressive internal business experience, he has served on the leadership teams of large and small companies such as Diary Farm International (Malaysia) before becoming the head of HR at Bata.

With nearly 20 years of experience in designing customised mobility solutions for various industries, Richard Willeter possesses a wealth of insight into the mobility challenges faced by industry today.

His work centres around developing practical solutions for optimising a multinational workforce while striking the right balance between cost reduction and talent strategies.

He joined Crown in France in 2009 and transferred to Hong Kong in 2012 while managing projects spanning operations, consulting and implementation. With a passion for driving innovation, strategy and managing change, he is a member of the group’s senior leadership team, Crown World Mobility’s steering committee, Crown’s talent review board and an active member of AmCham’s human capital committee.

As the regional HR lead for Dell Malaysia, Andy M drives human resources strategies that support the company’s vision, transformation and continued growth.

He has extensive experience in marketing communications, customer care, learning and development, in addition to HR generalist and specialist functions in the electronics and telecommunications industries.

Under his leadership, both Dell Malaysia and Singapore have won numerous Employer of Choice and HR Innovation awards.

He obtained his master’s in business administration from Federation University, Australia; master’s in arts from University Science Malaysia and a post graduate degree in management from Cranfield University, UK. He sits on the talent corporation diversity and inclusion committee and strongly advocates women in leadership excellence initiatives in the northern region of Malaysia.

Encik Muhammad Rizal Md Zain is the head of group human capital at DRB-HICOM. He has a master’s in business administration from RMIT, Australia, and a bachelor of electrical and engineering from the University of Brighton, United Kingdom.

He has more than 23 years of working experience and started his career as an engineer and project manager. His interest in human capital has steered him into specialising in this function, focusing in the strategic HR areas of training development, talent and succession management. His experience in human capital management spans not only building HR infrastructures in local companies of diverse sectors, but also includes overseas stints in the areas of competency design and development. At DRBHICOM, he is a member of the board of management.

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Speakers

James Wellings Director of innovative learning

Garden International School

Chandralakshmi Thiruchelvam Head of rewards

Sow Chat Gan

Sainursalwa Sani

Asia Pacific benefits director

Head, strategic human resources management

Honeywell

Malaysia airlines

Heineken Having trained as a teacher in the United Kingdom, James Wellings has had 15 years of teaching experience in four different countries. He has been a senior leader in international schools for six years in both Dubai and Malaysia.

For much of that time he has focused his energy on innovative strategies to improve students’ learning and experiences. Since arriving at Garden International School, he has led the development of the school’s large scale enquiry programme which has become both an Apple Distinguished Programme and the winner of the 21st Century Learning Global Innovation award 2016. In addition, he is leading a team to develop a unique and genuine method of evaluating student progression as aligned to the school’s “Learner Skills” (often referred to as 21st century competencies although he is not a big fan of this name!).

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Chandralakshmi Thiruchelvam was responsible for strategising and managing compensation and benefits for the different Asia factories of WD. Her remit included attracting and retaining the right type of talent while ensuring all C&B programmes are market competitive and in line with the overall objectives of WD for both local and expatriate employees. This span of coverage includes 40,000 employees across Malaysia, Thailand and Singapore.

Before WD, she was with HSBC Group, playing a similar role which included ensuring HSBC’s ability to attract and retain the right type of talent while ensuring all C&B programmes were market competitive for about 38,000 employees across Malaysia, China, Philippines, India, Sri Lanka and Poland. Examples of some of the projects she has managed include compensation package design, incentive plan design and benefits package audit and design.

Sow Chat Gan is the Asia Pacific benefits director for Honeywell covering 16 countries in AP. He has held various leadership positions in his illustrious career in rewards, within high-tech, semiconductor, telecommunications and FMCG industries. He has a total of 21 years of HR experience, specialising in the full spectrum of compensation and benefits. In his current role, he has worked extensively on benefits management in delivering strategic plan design reviews, cost containment models, supplier management, data analytics business decisions and corporate governance across the countries in the AP region.

Sainursalwa Sani has a bachelor degree in human sciences (Hons) majoring in sociology and anthropology and attended executive education on strategic human capital management at the National University of Singapore, subsequently pursuing her specialisation at INSEAD. She holds a MBA degree (merit) from the Cardiff Metropolitan University. She built her capabilities and expertise in human resources, strategic planning and programme management through her exposure with various industries. She also had a short stint as a consultant focusing on human capital management for various nonprofit organisations. In 2012, she was invited by the Prime Minister’s Office to assist on the drafting of the government transformation programme and was involved as a lab member leading the education transformation.

Speakers

Alison Hampshire

Phing Phing

Amit K Saxena

Robert Day (Bob)

Principal

Director for global mobility

Head of human resources

Acting head of global immigration

Nexus International School

PwC

Recron Malaysia

Santa Fe Relocation Services

Alison Hampshire is originally from the UK and brings a wealth of experience as a school leader in various roles in both the UK and internationally. She has worked in Africa and Asia, with eight years at South Island, an ESF school, in Hong Kong. While at South Island, she was instrumental in the introduction of the IB diploma programme and the introduction of 1:1 connectivity for 1,400 students using MacBooks. She is well known for her passion for teaching and learning, in particular for her innovative approach to curriculum and organisational structures. She trained as a learning support teacher and was awarded advanced skills teacher status in Cambridgeshire where she was an English and drama teacher. She has also taught and developed PSHE curricula and has delivered TOK as part of the IB diploma programme. She believes that school leadership is about empowering people to be the best they can, both teachers and students.

Phing Phing is a director with PwC International Assignment Services with more than 20 years of experience in providing tax and business advisory services to a wide range of Malaysian and multinational clients. Since 2000, she now concentrates on the area of global mobility and provides support to clients in managing tax and compliance implications of international assignments.

Her experience includes reviewing remuneration packages and crossborder secondment arrangements and policies for tax efficiency, advising on visa and compliance issues that affect short-term business travellers into Malaysia, payroll due diligence and providing individual tax compliance services.

Amit Saxena is a passionate human resources practitioner.

After completing his bachelor’s in electronics engineering he preferred to work in the human resources field. In his 15-plus years of experience with multinational companies such as HCL, Honeywell, Schneider Electric and Solvay he has been at the fulcrum of all activities. Currently, he heads the human resources and management services division at Recron Malaysia.

He has led change management, departmental revamps, process and efficiency building, mergers and acquisitions, communication and corporate social responsibility initiatives. He has worked across geographies such as India, China, Thailand and now Malaysia.

He is a certified coach from the International Coach Federation specialising in life and executive coaching. He is a life member of NHRD India and the Malaysian Association of Certified Coaches.

Robert Day (Bob) is the acting head of global immigration at Santa Fe Relocation Services and has had a long career in large multinational companies, having a background in finance and operations before taking a mobility focus. His experience has included the management of an end-to-end mobility programme in the UK for a large blue-chip company; leadership of an immigration practice in the Nordics; global co-ordination for a large global pharmaceutical company; along with leading the co-ordination of European immigration in a Big 4 environment. At present, he is leading all aspects of the global immigration capability for Santa Fe.

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Speakers

Azah Othman

Matthew Dickerson

General manager global human resources, learning & development

Senior vice-president and global chief information officer

Scomi Group

SIRVA

Chiou Thien-Ling (Michelle) Head of group human resources, and head of group employee relations and organisational development

Adam Abdullah Human resources director

Weir Minerals Malaysia

Tan Chong Group Azah has over 25 years of experience and has been actively involved in conducting management training programmes in Malaysia, Singapore, Mumbai, Jakarta, Dubai, USA, UK, Australia, Thailand and Turkmenistan. Her experience encompasses all aspects of hr including development and implementation of hr policies, professional recruitment, training and development, employee relations and industrial relations across diverse industries including oil & gas, banking, insurance, shipping, engineering, logistics etc.

She is an experienced trainer with an innate and astute ability to assess and analyze human behavior.

She has a Masters in international business from University of New Haven, Connecticut, USA, is certified in NLP and recently she has been upgraded to a Professional Certified Coach under the International Coach Federation (ICF).

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As the senior vice-president and global chief information officer for SIRVA, Matthew Dickerson is responsible for technology and innovation projects that serve its corporate clients, transferees, supply chain and internal associates.

In addition, he interfaces with the sales, marketing and IT teams on all new product initiatives and the development of customer technology, and leads SIRVA’s enterprise-wide global CRM strategy and heads its sustainability programme. In 2014, he was named Crain’s CIO of the Year which recognises the talents who assume duties beyond the operation of their company’s technology. He joined SIRVA in 1995 and in 2007, spent two years as chief innovation officer at another corporate relocation services provider. In 2009 he returned to SIRVA in his current role as senior vice-president and global chief information officer.

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Michelle is the head of group human resources and head of group employee relations and organisational development at Tan Chong Group. She is a trained industrial organisational psychologist and HR practitioner with more than 18 years of experience in education, pharmaceutical, automotive and other diversified industries.

Her area of expertise is facilitating business goals with in-depth knowledge on behavioural and cultural assessments to provide effective human capital solutions.

Her background includes employee relations, counselling, coaching, talent management, change management, project planning, auditing, risk management, sales and customer relations.

Her passion is to provide and develop leadership expertise to strategically plan, develop and manage human capital functions and projects by applying industrialorganisational psychology methodologies into sustainable business management practices, policies and strategies.

Adam Abdullah has been the HR director for Weir Minerals Malaysia since January 2015. He has about 25 years of human resources management working experience.

He started his HR career at Sime Darby in 1991 as an HR executive and has worked at companies such as Shell, Alliance Resources, BristolMyers Squibb, Accenture and ABB to advance his HR knowledge, skills and experience in different industries both locally and internationally. Local companies he has worked at include Hume Cemboard (under Hong Leong Group), Institut Jantung Negara, Naza Group, and PLUS Malaysia.

Sponsors

Crown World Mobility GOLD SPONSOR

Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage.

In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done. Crown’s approach is to work with all stakeholders to find the right solution and implement a global mobility programme that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver. Crown World Mobility is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong. Crown World Mobility – how the world works better – www.crownworldmobility.com.

Garden International School SILVER SPONSOR

Garden International School (GIS) is the largest private, co-educational, British International School in Malaysia, with three locations, including a main campus in Bukit Kiara, Kuala Lumpur, an Early Years Centre in Desa Sri Hartamas and another campus in Kuantan on the east coast of Malaysia.

GIS is accredited by the Council of International Schools (CIS) and is consistently ranked among the top international schools in Asia. The school has been teaching the National Curriculum of England and Wales to both the local and the expatriate community of Kuala Lumpur since 1951. For more information, please visit www.gardenschool.edu.my.

Nexus International School SILVER SPONSOR

Nexus International School Malaysia is a member of the Taylor’s Education Group. The campus was established in Putrajaya in 2008. Nexus International School, a Council of International Schools (CIS) accredited school, caters to students from the pre-school level to year 13 and offers the international primary curriculum (IPC), IGCSE and international baccalaureate diploma programme.

Its current enrolment counts approximately 700 students from over 30 nationalities. In addition, the Nexus Boarding House provides boarding facilities for 10 to 18 year olds. Nexus International School Malaysia gained the Apple Distinguished School Award in 2015 as well as being awarded Mastering Status in IPC delivery in 2014.

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Sponsors

Santa Fe Relocation Services SILVER SPONSOR

Santa Fe Relocation Services is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard across six continents. Santa Fe Relocation Services is fully committed to our mission: “We make it easy”.

Our award-winning services include: • Policy benchmarking and mobility consulting • Immigration services, visas and work permits • Relocation services, including school search • Temporary accommodation and real estate • International and domestic moving of household goods Santa Fe Group is listed on the NASDAQ in Copenhagen, Denmark. For more information, go to www.santaferelo.com.

SIRVA SILVER SPONSOR

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SIRVA delivers customised relocation and moving solutions that satisfy the needs of clients and their people in the highest quality and most efficient way – wherever they do business. Offering an extensive portfolio of mobility services across 170 countries, SIRVA provides end-to-end solutions and delivers an enhanced mobility experience for clients and their people. SIRVA has a portfolio of well-known and recognisable brands, including Allied, northAmerican, SMARTBOX and Allied Pickfords. For more information please visit www.sirva.com.

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