Workforce Mobility Interactive, Malaysia 2016 - delegate book

23 February y Aloft Kuala Lumpur Malaysia

DELEGATE BOOK

You think compliance.

They think childcare.

We use our mobility expertise and our local knowledge to help talent managers and assignees alike, whatever their current priorities may be.

How the world works better www.crownworldmobility.com CWM ad in delegate book_Malaysia_Singapore_JC.indd 1

1/29/2016 2:36:47 PM

Contents Editor’s note

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Interactive format

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Interactive session topics

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Agenda

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Speakers

7

Sponsors and exhibitors

12

Delegate feedback form

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ECA_WMI_ad_210x210_Layout 1 08/05/2015 13:33 Page 1

Everything you need to manage your international assignees

ECA International’s products and services inform, guide and support managers handling compensation and benefits for staff moving around the world on a short-term, long-term or permanent basis. Over 1500 clients in more than 70 countries have chosen ECA to be their trusted supplier for global mobility solutions, an area in which we have specialised since 1971.

So, whether you have an on-going need for data, require custom-built solutions or are simply relocating employees from time to time, ECA can help you manage your international operations efficiently and cost-effectively!

Our services and expertise include: n n n n n n

International compensation & benefits data Policy design & review Expatriate preparation, management & repatriation Tools & software Training & networking Advice & support

Our service is consistently ranked as the number one reason so many clients choose to stay with us. Get in touch to find out how we can help you today!

www.eca-international.com London +44 (0)20 7351 5000 Hong Kong +852 2121 2388 New York +1 212 582 2333 Sydney +61 (0)2 8923 5400

Editor’s note Skills shortages in Asia have got to a point where 96% of employers say this can potentially hamper effective operations – with more than a third (34%) admitting they don’t have the talent now even to achieve current business objectives.

Please take full advantage of this opportunity to learn from each other, as our team has worked hard to bring you all together to map the route to engaging and retaining the best talent through mobility strategies.

As a result, two in three (65%) employers are willing to consider employing or sponsoring a qualified overseas candidate, as reported in a recent salary guide.

As you settle in this morning, we in the Human Resources team look forward to meeting all of you. Enjoy the conference, and as always, we look forward to your feedback!

The importance of plugging skill gaps around the region needs no explanation. What we do need is a clear path of career development, where employee mobility is no more an ad hoc way to plug the talent pipeline – but rather an effective tool for transferring skills and knowledge to the local workforce constantly, while giving assignees adequate learning opportunities to take back to their home country.

In conversations with HR professionals across Asia, we find the ideal mobility structure becoming a part of the larger talent management structure, almost running like clockwork in creating a global flow of talent and skills.

Really, there are many views on the best way to do this, and that’s just what today’s platform is all about.

We at Human Resources have successfully organised the annual Workforce Mobility Interactive since 2015 in Singapore, and this year, it is our pleasure to see the event make its debut in Malaysia.

Today, you can expect to see a line-up of talent mobility superstars sharing their insights into some of the biggest challenges through keynote presentations and panel discussions. However, not all the action will be on stage, as we have five unique interactive roundtable discussions that ensure everyone gets a chance to participate and share their experiences and concerns.

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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Interactive format We have structured Workforce Mobility Interactive in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers.

You have been allocated a group number printed on your name badge to help you find your group.

with each group, five in total. Lasting for 30 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation.

Not only will you walk away with the information you wanted the most, you’ll make new friends and contacts along the way.

Throughout the day you will stay at your table, while our table hosts will move around to cover their specific topics

STAGE

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Interactive session topics 1. REDEFINING THE EXPAT PACKAGE Striking a balance between assignee expectations and cost concerns. How can C&B leaders deal with the complexities of remuneration and incentives for global employees? What are the some of the challenges and solutions when it comes to the localisation of compensation packages?

Round table host 1: Ravindran Ragunathan, senior director, head of global human resources, Zaluvida Corporate Round table host 2: Philip Karnoe, group head of human resources, Lion & Lion, The Digital Agency

2. GLOBAL TALENT MANAGEMENT The key driving force of mobility is the need to have the right talent in the right places. With workforce demographics and employee demands changing, many global companies are realising the need for proactive sourcing for talent. This round table discussion will focus on optimising your global talent sourcing strategy and growing your pool of talent.

Round table host 1: Datin Dr Wendy Liow, vice president (corporate & operational performance), HELP University Round table host 2: Andrew Ng, human resources director, Sanofi-Aventis Malaysia

3. ADDRESSING RETURN ON INVESTMENT (ROI) How do we assess the success of our mobility strategies? How are your mobility programmes adding value to your organisation?

This session will discuss some of the best measures to determine if your mobility programme is performing cost effectively.

Round table host 1: Chella Pandian, human resources director (sub region), Merck Sharp & Dohme (MSD) Round table host 2: Yvonne Teng, human resources director, Ericsson

4. NAVIGATING RELOCATION RISKS Integral to achieving an effective global mobility strategy is a keen understanding of the compliance landscape, and understanding and managing the tax and compliance risks inherent in global talent deployments. Embrace the intricacies and leave with ideas that will ensure you have the right compliance strategy in place.

Round table host 1: Erlny Low, regional mobility (HR), CIMB Round table host 2: Richard Willeter, director of corporate services, Asia, Crown World Mobility

5. TECHNOLOGY FOR MOBILITY Using data analytics and big data to create global working capabilities. With the trend of increasing mobility volume, how can companies be innovative and keep up with technologies that support the HR mobility function? How are companies using data to make strategic business decisions?

Round table host 1: Hooi Khoon Phor, HR senior director, Agilent Technologies Round table host 2: Bill Lee, managing director, Azendian Solutions

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Agenda 8.00am

Registration

8.50am

Opening remarks Aditi Sharma Kalra, regional editor, Human Resources

9.00am

Keynote: The strategic discourse of going global: Is talent mobility achieving its true potential?

• Talent pipeline solutions that could ensure the successful deployment and management of overseas talent • What are the most pertinent cross-border policies that impede or advance mobility in Asia?

• How an effective mobility strategy helps rebalance talent markets and address employment equality • Develop a holistic standard of talent mobility for traditional international assignments and ROI Speaker: Thiyagarajan Govindasamy, regional director, human resources, APAC, Danfoss Industries

9.30am

Keynote: Disruptors and innovation – what is your next big idea?

• With the pace of change accelerating, and mobility being transformed, are you primed for success?

• Does your information work for you, or do you work for your information?

• Can you meet the complex needs of tomorrow’s talent?

• Do you know what risks are around the corner?

Speaker: Richard Willeter, director of corporate services, Asia, Crown World Mobility

10.10am

Networking tea break

10.40am

Interactive session 1

11.10am

Interactive session 2

11.30am

Keynote: How to avoid the pitfalls in mobility compliance • Tackling mobility challenges – difficulties the assignee will face, time and costs involved • Areas to note in terms of legal, compliance and obligations of both individual and the employer • Possible implications and risks on the company arising from unsolicited employee deployments Speaker: Ang Weina, partner, global employer services, national practice leader, Deloitte Malaysia

12.00pm

Lunch break

1.00pm

Keynote: Managing mobility in an economic downturn • What is the impact of the current downturn on workforce mobility?

• How do organisations revise their compensation packages to make them worthwhile for their employees?

• Share tips and insights on how Scomi is managing this as an organisation Speaker: Jessie Chan, head of human resources, Scomi Energy Services

1.35pm

Interactive session 3

2.05pm

Interactive session 4

2.35pm

Networking tea break

3.05pm

Panel: Reinventing your expatriate compensation approach • Compensation policies to reinforce business objectives and attract and retain the right talent • What are the alternatives to long-term assignments and full expatriation packages?

• Discoursing on the regulatory challenges of managing global and local compliance Moderator: Ahmad Fauzi Yahya, regional head, regional HR head, Asia Oceania Middle East and Africa, Nestlé Professional Panellists: Chandralakshmi Thiruchelvam, director, compensation and benefits, Asia, Western Digital; Rahima Ibrahim, senior vice president and head of human resources, Siemens; Yvonne Teng, human resources director, Ericsson

3.40pm

Interactive session 5

4:10pm

Rapid fire: Global mobility solutions for 2016 and beyond Hear from everyone in the room at this quick-fire session where discussion hosts round up the most pressing concerns and challenges brought up during the interactive sessions and offer suggestions on how to deal with them.

4:55pm

Closing remarks Aditi Sharma Kalra, regional editor, Human Resources

5.00pm

End of Workforce Mobility Interactive Malaysia 2016

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Speakers Hooi Khoon Phor Senior director of human resources Agilent Technologies

Bill Lee Managing director Azendian Solutions Bill Lee is an industry veteran with 26 years of experience in the consultancy and IT industries. He has more than 12 years of experience in the information management and analytic fields. He is the managing director of Azendian which focuses on organisation transformation through information management and analytics.

At Azendian, he brings his knowledge from experience gained in organisation transformation, management and the use of data to transition organisations towards the information and knowledge-driven age.

He also sits on the advisory boards of School of Information Science (Singapore Management University and Temasek Polytechnic) and School of Business Administration (University of Nottingham) and the advisory board of the Financial IT Academy at the Singapore Management University.

Richard Willeter Director, corporate services (Asia) Crown World Mobility

A leading human resources professional with 23 years of experience, Hooi Khoon Phor is the senior director of human resources at Agilent Technologies for Malaysia, Thailand and Vietnam. A veteran working with major global organisations, his experience ranges from manufacturing and IT to the retail sectors.

His portfolio encompasses leadership and delivery of operational services, compensation and benefits programmes, performance management, recruitment, employee relations, leadership development, succession planning, team and project management.

He has a keen appreciation for cultural diversity, employee and team engagement, organisation development and HR enterprise.

His passion for people has led to a solid track record in leading highperforming teams of HR professionals as well as rallying employees towards company goals. One recent example was his role spearheading the effort that resulted in his previous organisation winning the prestigious Grand Gold Employer of Choice award from MIHRM.

Erlny Low Head of regional mobility and expatriate management CIMB Group

With 18 years of experience in designing customised mobility solutions for the energy, FMCG, banking, pharmaceuticals and manufacturing sectors, Richard Willeter possesses a wealth of insight into the mobility challenges faced by industry today. His work centres around developing practical solutions for optimising a multinational workforce while striking the right balance between cost reduction and talent strategies.

From end-user through to HR leader, his hands-on experience across EMEA and Asia spans operations, account management, implementation, business development and consulting.

Originally from the UK, he joined Crown in France in 2009. He transferred to Hong Kong with his family in 2012 and as director of corporate services for Asia, he now designs mobility solutions for Crown’s multinational clients throughout the region.

He is a member of Crown World Mobility’s steering committee and Crown Worldwide Group’s talent review board, and an active member of the AmCham’s human capital committee.

Erlny Low is the head of regional mobility and expatriate management at CIMB Group with more than 14 years of experience in global mobility, international assignments and expatriate tax consulting in the region.

She has a broad experience of tax and immigration compliance for cross-border assignees of international companies having spent more than six years in China working for clients from a wide range of industries, including technology, financial services and oil and gas. She possesses an international mindset with a background of languages and appreciation of other cultures through her working experiences.

She has experience designing and implementing global mobility strategies across a number of diverse businesses in APAC. She also has a broad experience advising on cross-border taxation issues by knowing where potential pitfalls lie and what assistance will be needed to mitigate accordingly.

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Speakers Thiyagarajan Govindasamy Regional director, human resources, (APAC) Danfoss Thiyagarajan Govindasamy (Raj) has had more than 20 years of experience as an HR business partner within Malaysia, with exposure to South Korea, Singapore, China, Indonesia, Thailand, Philippines, Australia and New Zealand.

The companies he has worked for have been in the oil and gas, mining, electronics/ICT industries, as well as banking and financial institutions, with employees of some of these companies numbering close to 8000.

They operate within the unionised and non-unionised environment.

He has a hands-on involvement working in each of the HR functional areas such as recruitment, rewards (C&B), salary administration (payroll), employee training and development and employee relations. He has a strategic intention of being an excellent HR business partner, expert change agent, transaction expert and employee champion.

Yvonne Teng Human resources director, RASO and commercial management, (SEA and Oceania) Ericsson Yvonne Teng is the HR business partner to two major business units in Ericsson which encompasses 80% of the total population in the region.

With 18 years of experience in human resources management, she has extensive experience in workforce planning, talent management, compensation and benefits and talent acquisition.

During her employment at Ericsson, she has held roles as an SME in compensation and benefi ts and as an HR generalist and business partner which gives her a broad spectrum as a human resource expert in the organisation.

Before Ericsson, she was with EDS-HP covering SEA. She took the lead in compensation and benefits in the merger exercise between EDS and HP in Malaysia. In addition to her role as SME in compensation and benefits, she is an advisor on post-sales activities in the outsourcing business.

At Computer Associates, she was the country head of HR in Malaysia setting up the HR department and successfully transformed the HR function from operational to business partnering.

Ang Weina Partner, global employer services, tax Deloitte Malaysia Ang Weina leads the global employer services division with 25 years of experience working across Singapore, Malaysia and Japan.

She has dealt with issues relating to employment taxes and payroll compliance, mobility policies, immigration compliance, equity compensation and remuneration planning. She has featured in the local media and publications and has been a presenter at local and overseas forums.

She has been instrumental in the collaboration between Deloitte and Talent Corporation Berhad (under the PM department) in supporting the latter in expatriate immigration and taxation issues. A qualified CPA, she is also a licenced tax agent and has passed the GST examination conducted by the Royal Malaysian Customs Department.

Dr Wendy Liow Vice president, corporate and operational performance HELP University Over a period of more than 30 years, Dr Wendy Liow has held senior leadership positions across different industries. Her expertise is in strategic planning, change management, business operations and supply chain and human resource management.

She started her career in business operations and supply chain management before her transition to HR management. She was the ASEAN regional recruitment manager for Microsoft and the VP of HR and operational development for Ericsson Group. She was also the HR director of both DANONE and Kraft Foods, Malaysia. Subsequently, she was appointed as a member of the board of directors for Kraft Foods Malaysia and Cadbury Confectionery Malaysia when it was taken over by Kraft Foods.

In 2012, she ventured into the education industry and is now the VP of HELP University and also dean of ELM Graduate School, HELP University.

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Speakers Philip Karnoe Group head of human resources Lion & Lion

Chella Pandian Human resources director Merck Sharp & Dohme (MSD) Chella Pandian is the HR director for Merck Sharp & Dohme (MSD) and drives the HR function in Malaysia, Singapore and Brunei in addition to overseeing HR for Indonesia and Thailand. He has been with MSD for the past five years.

He has more than 15 years of pharma HR experience in HR strategy, OD, change management, HR business partnering and talent development.

He also possesses in-depth business knowledge of the life sciences industry, including API manufacturing, formulations, drug discovery, clinical research, global medical affairs, regulatory, pharma sales, CRO and biologicals.

He was also credited as a founding member of NHRLSF – a National HR Forum for Life Sciences business in India which has brought many life science companies together.

Philip Karnoe is the group head of human resources at Lion & Lion and spearheads the HR strategy in Malaysia, Indonesia, Hong Kong and Singapore.

Lion & Lion is a full-service digital agency which has grown to more than 150 employees, employing 17 nationalities and is located in four countries, all this in only three years.

Before this, he was head of operations at Ethan Partners, an international headhunting agency with a focus on the entrepreneurial tech scene.

With Lion & Lion being only three years old, he has been challenged with setting up the entire HR strategy, including recruitment, onboarding/ off-boarding, training and development, benefits and compensation, and ensuring the alignment of HR policies and processes across the region.

Taking an untraditional approach to HR, he is always interested in exploring new ways and ideas on how to improve the HR experience for employees and senior management.

Ahmad Fauzi Yahya Regional human resource head (Zone Asia, Oceania and Africa) Nestlé Professional Ahmad Fauzi Yahya is the regional HR head for Zone Asia, Oceania and Africa for Nestlé Professional, a globally managed business within the Nestlé Group.

As a member of Nestlé Professional’s HR leadership team, he is responsible for the design and delivery of the business and people strategies for Nestlé Professional for Zone AOA. Reporting to the regional business head, his key delivery is the development of a high performing organisation through the attraction, retention and development of talent through appropriate reward strategies.

He is also responsible in partnering with Nestlé in markets to ensure relevant support in the delivery of key people initiatives in the Zone.

Before Nestlé, he went through cross-functional experiences in retail marketing, commercial sales and corporate affairs. A firm believer in continuous improvement and learning, he is a certified master performance coach from the International Coach Federation.

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Speakers Rahima Ibrahim Senior vice president of human resources Siemens Rahima Ibrahim has more than 20 years of leadership experience in HR. She has assumed the role as senior vice president of human resources at Siemens Malaysia for more than 15 years.

In addition to her country role, she has also carried a regional role as the HR business partner for the energy sector in ASEAN for the past four years and since October 2014 has been responsible for energy management.

Throughout her years at Siemens Malaysia, she has initiated many interesting programmes focusing on employee engagement and retention.

The efforts have enabled Siemens Malaysia to reduce its staff attrition in the past two years to a rate that is far below the market benchmark.

She holds a Master of Science degree in human resources with the University of Portsmouth, United Kingdom.

Jessie Chan Head of human resources Scomi Energy Services Jessie Chan heads up global human resources for Scomi Energy Services and Scomi Group where she works with the group’s HR practitioners worldwide delivering professional HR services to employees and the management of the company.

Her areas of responsibility include the development and execution of HR strategy, cradle-to-grave management of talents, benefits and compensation, performance management and alignment of practices of the HR policies and processes in the countries of operations worldwide.

She came from a background of sales and marketing as well as operations management before her career in HR. She holds a Master of Business Administration degree from Maastricht University, the Netherlands, and a Master of Arts (international studies) degree from University of Leeds, United Kingdom. She has also completed her certification in coaching, an approach which she strongly believes in, and applies in both her work and life.

Andrew Ng Human resources director (Singapore, Malaysia and Brunei)

Sanofi-Aventis Malaysia Andrew Ng has more than 21 years of local and regional experience in the full spectrum of human resources in the Asia Pacific region, which includes China, Malaysia, Singapore, Thailand, Vietnam, Indonesia, Philippines, Brunei, South Korea, India, Australia and New Zealand.

He is a certified executive coach, certified NLP practitioner, certified training facilitator and a certified career development and performance coach. His professional experience in various MNCs encompasses diverse industries from manufacturing, banking, retail to education, engineering and pharmaceutical.

As the director of human resources at Sanofi, he is responsible for Malaysia, Singapore and Brunei. Before that, he was in a regional HR role at Swisslog and Emerson Network Power, respectively.

He possesses a strong capability in managing and strengthening the HR infrastructure, initiating and implementing HR solutions and strategies, as well as spearheading organisational development activities.

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Speakers Chandralakshmi Thiruchelvam Director of compensation and benefits (Asia) Western Digital Chandralakshmi Thiruchelvam is responsible for strategising and managing compensation and benefits for the different Asia factories of WD with an employee strength of 40,000 employees.

Her remit is in ensuring the ability to attract and retain the right type of talent while ensuring all C&B programmes are market competitive and in line with the overall objectives of WD for local and expatriate employees.

Before joining the corporate world, she was with various consulting houses, where she consulted with a variety of multinationals, government bodies, small and large companies across different industry sectors and countries.

Examples of some of the projects she managed include compensation package design, benefits package audit and design, organisational structure design, incentive plan design, business process re-engineering, job evaluations and employee evaluations where the responsibility was to address the issue that was being faced by the client, propose a design to the programme and ensure successful implementation.

Ravindran Ragunathan Senior director, head of global human resources Zaluvida Ravindran Ragunathan is the senior director and head of global human resources at Zaluvida Group.

He was previously the regional HR director for Asia Pacific with UCB chemicals/pharmaceuticals (a European MNC) and also held senior HR leadership positions at large conglomerates such as TA Group, Sunway Group and Hong Leong Group in Malaysia.

His passion is to develop HR professionals to function as a key strategic business partner. He is a strong believer in “HR simplification”, that is, using HR tools to simplify and expedite business success.

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Sponsor and exhibitors GOLD SPONSOR

EXHIBITOR

Crown World Mobility

ECA International

Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage.

In a world that seems to be constantly shrinking, managing a globally mobile workforce creates challenges for any organisation. These challenges are human in scale – global assignments involve the everyday lives of transferees and their families. But there are policies to navigate, formalities to co-ordinate and legalities to adhere to – at the same time as concentrating on a new assignment and getting a job done.

Crown’s approach is to work with all stakeholders to find the right solution, implementing a global mobility program that is successful for the whole organisation. This often means finding a unique solution, which Crown has the experience and capability to deliver.

Crown World Mobility is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong.

Crown World Mobility – how the world works better – www.crownworldmobility.com

Recognised since 1971 as a world authority in its field, ECA remains a leader in the provision of knowledge, information and technology to inform, guide and support managers handling compensation and benefi ts for international workers moving around the world on short-term, long-term and permanent transfers.

Offering an unrivalled portfolio of data, calculation aids, expatriate management software, reports, guides and surveys to help structure and manage international rewards programmes, ECA’s services are complemented by specialist consultancy and client services teams in London, New York, Hong Kong and Sydney.

EXHIBITOR

Pan Pacific Serviced Suites & PARKROYAL Serviced Suites Embrace the best of your destination and revel in the natural warmth of the Pacific hospitality at our Pan Pacific Serviced Suites, or enjoy the ease of convenience to the local connections around the city when you stay with PARKROYAL Serviced Suites. All our serviced suites are located just a short distance from the local train stations; you never have to worry about running behind schedule when you’re staying with us.

For your comfort, all our serviced suites are adorned with modern and designer furnishings and a fully equipped kitchenette. Make the most of the personal washer-cum-dryer in some suites and complimentary high speed Wi-Fi available throughout the property to stay connected. As you settle into a new city, let our attentive and knowledgeable associates help you ease into the rhythm of your daily life. With a wide range of both leisure facilities and business services available, we make certain that your needs are all taken care of.

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Delegate feedback form Your evaluation of this conference is very important to us Please help us by taking time to fill out this evaluation form. Your responses will help us with the continual improvement of our products and to develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference.

Name Job Title Company Address Tel No:

Mobile No:

Fax No:

Email: What can you say about the event? What have you gained from attending it? How likely are you to attend next year? Are you pleased with the people you have met and heard from? What is unique about it from all the other conferences you have been to?

PART I: OVERALL EVENT EVALUATION 1. Please evaluate the followings using the scale: 1= POOR, 5 = EXCELLENT

Please Circle One

Comments

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Pre-Event Booking & Administration

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2. What has been the most beneďŹ cial aspect for you in attending this event?

PART II: SPEAKERS’ EVALUATION 3.Which speakers or sessions did you enjoy the most or were of most value to you?

4. Which speakers or sessions did you enjoy the least or were of the least value to you?

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PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?

6. What is the biggest issue or challenge facing you in your current role at present?

7. Which additional topics would you have liked to be included in the programme?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (List of Lighthouse upcoming events)

[

] HR Leaders Summit

[

] Employee BeneďŹ ts Asia

[

] Talent Management Asia

[

] HR Technology Interactive

[

] Training & Development Asia

[

] Recruitment Asia

9. Please provide details of any other topics that are of interest to you

10. Which industry associations do you belong to?

11. What industry publications or portals do you read/subscribe to for your industry news & updates?

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