HR Tech Interactive 2016 Hong Kong - Delegate Booklet

2

H R TEC H I NTE R AC TI V E 2 016

EDITOR’S NOTE Technology is driving change across professionals and HR is no exception. It is a massive force propelling HR leaders to expand the scope and impact of everything they do.

No matter what end of the HR technology spectrum you find your company at, today’s session will help you find solutions and generate the kind of conversations you’re looking for.

Many progressive employers are taking advantage of the latest technology to upgrade and retool their HR departments and to redesign traditional job functions to lift the value they provide.

As you settle in today, we in the Human Resources team look forward to meeting all of you. Please keep sharing your feedback with us, or leave us a comment on Twitter using #HRTI2016, where we will be posting live updates throughout.

According to a number of HR heads from The Futurist, a special edition of the Human Resources magazine, big data movement will be the next big thing in HR technology.

Enjoy the conference.

One of the biggest impacts of big data is it provides a fairer playing field for companies of different sizes. With big data, employers of small and medium-sized enterprises are provided the flexibility to make use of advanced technology that was once only available to multinational corporations.

Besides making use of big data, over the course of today, you can expect to ideate on best practices in HR technology, driven by an agenda that features case studies, keynote presentations and intimate networking opportunities.

Now in its second year in Hong Kong, HR Tech Interactive is dedicated to pool together the most relevant and contemporary views up for discussion.

The unique aspect is our interactive format. Each table will have a moderator and be allotted adequate time to share their views, ensuring you get the most out of the event by engaging in valuable two-way discussions.

Anthony Wong Editor Human Resources anthonyw@humanresourcesonline.net

H R TEC H I NTE R AC TI V E 2 016

1

INTERACTIVE SESSION FORMAT HR Tech Interactive 2016 is structured in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers.

You have been allocated a table number as stated on your name badge to help you ďŹ nd your group. Throughout the day you will stay at your table, while our discussion hosts will move around to cover their speciďŹ c topics with each group.

Lasting 40 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation. Not only will you walk away with the information you wanted the most, you will also make new friends and contacts along the way.

STAGE

2

2

1

6

5

3

4

7

8

H R TEC H I NTE R AC TI V E 2 016

INTERACTIVE SESSION TOPICS

1. HR cloud • Cloud-based HR systems are a big trend. Are you moving to the cloud?

• How does HR cloud change the way we work and boost productivity?

• What are the potential risks and challenges of HR cloud? How to protect cloud data.

Discussion hosts: A - Annie Lam, human resources lead (China/Hong Kong), Aberdeen Asset Management; Adam Spring, senior director, HR effectiveness, Prudential Corporation Asia B - Philip Poon, information security architect, Workday

2. Mobile HR • Why should HR go mobile?

• From recruitment and training to employee engagement, when and how should we implement mobile solutions?

• The importance of UI and how to build a highly engaging digital platform that makes communications and collaborations easy.

Discussion hosts: A - Vanessa Yen, head of HR Asia, institutional banking & markets, Commonwealth Bank B - Emma Chen, business development director, MicroBenefits

3. Data analytics • Behavioural, personality and cognitive assessment – the science of HR. • How do we make overwhelming employee data easier to understand and utilise it effectively and efficiently while making HR decisions?

• How to improve business performance through workforce/talent analytics.

Discussion hosts: A - Alex Yeung, director, human resources shared services, Asia Pacific, Avery Dennison B - Miriam Kuil, head of HR services, Asia Pacific, Zurich Insurance Hong Kong

4. Can Agile work for HR? In 2001, since the traditional management processes did not work (for example, Kodak and Xerox), tech engineers developed a new management theory called Agile, which has been responsible for creating giants such as Google and Apple, and helped them cope with the fast-moving pace of change. Fast forward to 2016, and today many functions and industries are embracing Agile frameworks for being more responsive to dynamic market changes and embracing business disruptions. In short, Agile is a mindset, described by four values, defined by 12 principles and manifested with number of practices.

Can Agile work for HR? Discussion hosts: A - Aalok Gupta, regional learning academy head, ASP, HSBC B - Hayly Leung, general manager, group HR services, Jardine Matheson

H R TEC H I NTE R AC TI V E 2 016

3

AGENDA When technology is oozing into every aspect of life, it is time to rethink your HR strategies – how to recruit, train, retain and engage your workforce better with technology. What are the potential challenges and risks? This interactive event brings these questions onto the table and creates a platform for our fellow HR professionals and top management leaders to share their experiences and exchange ideas about the latest trends in HR technologies.

4

8:45am

Registration

9:25am

Welcome address Anthony Wong, editor, Human Resources

9:30am

Keynote: Using wearable tech and predictive analytics for talent management • How do wearables and predictive analytics improve productivity in talent management?

• How does wearable tech enhance employee wellness?

• What are the legal risks associated with wearables and algorithm adoption? Where to draw a line on employee privacy.

Speaker: Anita Lam, of counsel (solicitor advocate) – employment practice, DLA Piper

10:00am

Keynote: Prudential Asia’s HR journey to the cloud • Challenges of a myriad of different HR systems and processes.

• The four-year journey with Workday – creating a single source of truth for all employee data.

• How it has helped to generate significant analytical insights into our people and drive HR process efficiencies and best practices.

Speaker: Adam Spring, senior director, HR effectiveness, Prudential Corporation Asia

10:30am

Networking morning tea break

10:50am

Interactive session 1

11:30am

Interactive session 2

12:10am

Networking buffet lunch

H R TEC H I NTE R AC TI V E 2 016

13:40pm

Keynote: Your EVP: Creating the “right” connections • Why your EVP matters: targeting your best-fit candidates.

• A journey of discovery: Lessons learned and the gold we found.

• Can I really measure this: the key metrics from social media to the bottom line.

Speaker: Charles Hughley, talent management expert/former general manager – talent management at Johnson Electric Group

14:10pm

Panel discussion: The digital imperative – the role of technology to enhance the employee experience • At what stages of the employee life cycle is technology used?

• The role of technology in enhancing employee onboarding.

• The importance of employee data to drive HR decisions.

• The role of technology to improve the employee value proposition.

Moderator: Aalok Gupta, regional learning academy head, ASP, HSBC Panellists: Wingo Wong, director, HR transformation and rewards, AIA Company Limited Kabir Julka, vice-president & head of HR Asia, American Express Grace Cheung, North Asia L&OD, talent management director, Avery Dennison John Nolan, group HR director, Jardine Matheson Eric Yee, head of talent solutions, North Asia, LinkedIn

14:50pm

Interactive session 3

15:30pm

Networking afternoon tea break

15:50pm

Interactive session 4

16:30pm

Rapid-fire: HR Tech for 2016 and beyond • Hear from everyone in the room at this quick-fire session where discussion hosts round up the most pressing concerns and challenges brought up during the interactive sessions and the best ideas and solutions to deal with them.

17:00pm

Closing address Anthony Wong, editor, Human Resources

17:05pm

End of HR Tech Interactive 2016

H R TEC H I NTE R AC TI V E 2 016

5

SPEAKERS/PANELLISTS/TABLE HOSTS

Annie Lam

Wingo Wong

Kabir Julka

Alex Yeung

Human resources lead (China/ Hong Kong) Aberdeen Asset Management

Director, HR transformation and rewards AIA Company Limited

Vice-president & head of HR Asia American Express

Director, human resources shared services, Asia Pacific Avery Dennison

Annie Lam is the human resources lead for China and Hong Kong at Aberdeen Asset Management.

Having worked with various international professional services and MNC financial institutions in the past, including Citibank and CITIC Capital, she has more than 15 years of experience in human resources management with exposure in HRSS and HRIS migration projects.

Wingo Wong is the director of HR transformation and rewards at AIA. His current responsibilities include the leadership role in driving the group HR transformation by formulating the HRIS transformation roadmap and driving the implementation across 18 markets in Asia.

He also leads group mobility and benefits, group office performance and rewards. He has also led other HR functions, including HR services, HR operations, governance and information systems.

In past years, he has led the selection and implementation of various ERP systems and cloud solutions.

He holds an executive MBA degree from The Chinese University Hong Kong and a bachelor degree of science with honours (computer science) from the University of Hong Kong.

Kabir Julka is a seasoned HR leader with experience across multiple disciplines in HR spanning three markets. He has a reputation of enabling businesses to drive results through strategic partnerships and thought leadership.

He has been with American Express for more than eight years and in his current role heads human resources for Asia.

Before relocating to Hong Kong, he was with American Express India supporting a large global services centre and was responsible for driving various talent and people initiatives for the business.

He holds a bachelor of arts with a specialisation in economics and an MBA in human resources.

Alex Yeung is the director of HR shared services at Avery Dennison. He is responsible for the development of HR shared services in the Asia Pacific region supporting more than 16,000 employees across 15 countries.

He is passionate in driving HR agendas via automation, optimisation and operational excellence.

Before this role, he worked in various capacities at Siemens, The Walt Disney Company and adidas.

Table host

Panellist

6

H R TEC H I NTE R AC TI V E 2 016

Panellist

Table host

H R TEC H I NTE R AC TI V E 2 016

7

SPEAKERS/PANELLISTS/TABLE HOSTS

Grace Cheung

Vanessa Yen

Anita Lam

Aalok Gupta

North Asia L&OD, talent management director Avery Dennison

Head of HR Asia, institutional banking & markets Commonwealth Bank

Of counsel (solicitor advocate) – employment practice DLA Piper

Regional learning academy head, ASP HSBC

Grace Cheung is an experienced L&D/OD leader with more than 15 years of experience. She has been a strategic business partner which links L&D/OD initiatives with business directions.

She has worked across different industries, including financial services (American International Assurance, Chubb International); logistics (Panalpina); marketing research (AC Nielsen); and engineering (Johnson Controls).

She is now the North Asia L&OD, GOLD director at Avery Dennison. She has a profound interest in developing talent from all levels, particularly young talent she has brought in from universities to groom as future leaders in the company.

With constant interactions with Gen Y and Z, she has kept herself sensitive to technology and is aware of its impact on employees’ experiences and engagement.

Vanessa Yen is a strategic HR leader with all-rounded HR specialist knowledge and HR business partner experience gained with the world’s leading companies in banking (CBA, Fortis, Standard Chartered Bank, Bank of America); asset management (First State Investments); reinsurance (Swiss Re); business consulting (McKinsey & Co); professional services (PwC, EY); and executive search (Korn Ferry) in Asia.

She is an advocate of D&I, LGBTI, women directorships, and a believer in authentic leadership.

She is currently the head of human resources for Asia at Commonwealth Bank of Australia’s institutional banking and markets business in Asia, which covers five locations (Hong Kong, Singapore, Beijing, Shanghai and Tokyo) in the region.

Anita Lam is a seasoned litigator, an accredited mediator and a certified fraud examiner. She has significant experience across the spectrum of employment law.

She is one of the few solicitors in Hong Kong who has higher rights of audience granted by the Higher Rights Assessment Board to conduct trials in the High Court and argue cases in the Court of Appeal and Court of Final Appeal.

She has extensive experience in data privacy matters, regularly assisting clients in dealing with privacy complaints, compliance checks and personal data issues. She also assists clients in conducting internal investigations.

Aalok Gupta specialises in enhancing organisation effectiveness through culture integration, personal growth, transformation, process optimisation, talent development, change management, performance management and business strategy.

He is also a practising executive coach, facilitator, trainer, organisation strategist and keynote speaker.

His more than 20-year career includes executive roles in human resources, organisation development, talent management, learning, corporate banking, hotel management and management consulting.

He has a proven track record of leading business transformation and change management interventions. He continues to help shape business strategies based on his commercial/leadership background. Geographically, his management exposure spans 21 countries and large global organisations.

Table host

Panellist

Speaker

Panel moderator, table host

8

H R TEC H I NTE R AC TI V E 2 016

H R TEC H I NTE R AC TI V E 2 016

9

SPEAKERS/PANELLISTS/TABLE HOSTS

Hayly Leung

John Nolan

Eric Yee

Emma Chen

General manager, group HR services Jardine Matheson

Group HR director Jardine Matheson

Head of talent solutions, North Asia LinkedIn

Business development director MicroBenefits

John Nolan is the group head of human resources for Jardine Matheson, a company headquartered in Hong Kong, employing nearly 500,000 people in 50 countries, spanning Asia, Europe and the US. Before joining Jardine, he spent 28 years working in the consumer goods industry with Unilever and held various senior positions in global and operational roles. He has extensive international experience having lived and worked in the US, UK, Singapore and Hong Kong.

He was educated in the UK and graduated in 1987 from the London School of Economics and Political Science with a B.Sc in economics (politics and history). In 2014 he was awarded the Fraser Jones award for his contribution to the HR profession.

He is a keen sports fan and an English FA-qualified soccer coach.

Eric Yee is passionate about building great teams and evangelising innovating products and services across multiple industries and geographies.

He has more than 14 years of experience in the technology industry, primarily in sales, strategy, change management, and solution development.

Before joining LinkedIn, he held leadership positions for Google Greater China and Oracle in Hong Kong, Australia, and the US across multiple industries.

He holds a bachelor of science degree from the University of California at Berkeley and an MBA from the Australian Graduate School of Management.

Emma Chen has been leading the business development department of MicroBenefits since June 2014. Before that, she worked at the world’s leading Customer Experience Management Company responsible for new business development in the Greater China region.

Her expertise covers the areas of employee experience management, employee engagement, employee retention, customer experience management, change management, process improvement, leadership development and operational efficiencies.

She earned a master’s degree in human capital development from the Institute of Psychology, Chinese Academy of Sciences, Beijing, China.

Hayly Leung is the general manager of human resource services, group human resources, at Jardine Matheson Group where she provides advice to the Jardine Matheson Board, as well as guidance and support to the Jardine Group companies on a regional basis. She plays a key role in developing HR policies and formulating HR strategies for mergers and divestments.

She also leads the design and development of incentive bonus schemes to drive employee and business performances. She also oversees a pension specialist team that provides strategic advice and support to business units relating to all aspects of retirement schemes in Hong Kong and the region.

Before joining Jardine Matheson, she was the group HR director of Jardine Schindler. Before that she spent 19 years with BT holding various senior HR positions in global, regional, operational and specialist roles. She has a wealth of regional and international experience having worked across Asia Pacific and the UK.

Panellist

Table host

10

H R TEC H I NTE R AC TI V E 2 016

Panellist

Table host

SPEAKERS/PANELLISTS/TABLE HOSTS

Adam Spring

Philip Poon

Miriam Kuil

Charles Hughley

Senior director, HR effectiveness Prudential Corporation Asia

Information security architect Workday

Head of HR services, Asia Pacific Zurich Insurance

Adam Spring is the senior director of HR effectiveness for Prudential Corporation Asia. He is responsible for leading the HR systems team in the implementation, maintenance and development of Workday and other people-related platforms.

He joined Prudential Asia in 2010, but has 30 years of service with the Prudential Group in a career that started in the UK, undertaking various sales support, training and HR technology roles.

With 14 years of experience, Philip Poon is a certified public accountant who specialises in IT audit, governance and risk management.

He is currently at Workday addressing cross-country compliance issues in data privacy and cloud technology for APAC customers.

Before that, he was an experienced auditor and assisted numerous multinational companies to comply with the SOX framework and other listing rules.

Apart from that, he has also had hands-on experience building IT governance frameworks and implementing security solutions in compliance to SSAE 16 and ISO 27001.

He holds an ACCA, CPA, CISA, CISSP and a master’s degree in marketing and management from Middlesex University Business School.

Miriam Kuil is the head of HR services for Asia Pacific at Zurich Insurance. She is responsible for streamlining HR services, people KPIs and best practice sharing across the region.

She is passionate in driving the harmonisation of HR processes, metrics and data alignment.

Before her current role, she worked in HR system projects for 15 years, being part of Zurich’s global HR systems team for the past nine years as project lead, change manager, trainer and thirdlevel support.

Before her HR systems experience she worked for some time as an HR consultant and within HR payroll and administration coming from a previous career in finance and controlling.

Talent management expert/ former general manager – talent management at Johnson Electric Group

Speaker, table host

Table host

Table host

Charles Hughley was the general manager of global talent management for the Johnson Electric Group, headquartered in Hong Kong. He was responsible for all aspects of global talent management and talent development for the organisation.

Before moving to HK, he was based in the US as the general manger of human resources for the Americas. He is a tireless human resources professional who brings with him more than 20 years of public and private sector experience in human resources, strategic planning, continuous improvement and workforce analytics. Over his career, he has led large domestic and international organisational redesigns, labour negotiations in the US, Brazil and Mexico, as well as significant M&A due diligence projects in Europe and the Americas. Before joining Johnson Electric, he held a number of leadership roles with Fortune 500 companies, including ITT Corporation, Eaton Corporation and Ford Motor Company.

Speaker

H R TEC H I NTE R AC TI V E 2 016

11

SPONSORS & PARTNERS GOLD SPONSOR Workday

EXHIBITORS COL

MicroBenefits

Workday is a leading provider of enterprise cloud applications for finance and human resources.

Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. More than 1,000 organisations, ranging from medium-sized businesses to Fortune 50 enterprises, have selected Workday.

COL, an IT services subsidiary of Wharf T&T, is a leading IT services company in Hong Kong with over 40 years of experience and has been crowned Excellent HR Information System Provider of HR Excellence Awards 2014 by the Hong Kong Institute of Human Resource Management.

COL offers a full range of IT infrastructure, application development and implementation services, including business process outsourcing (BPO).

With domain expertise in business applications, we deliver the best practice human capital management (HCM) solutions ranging from award-winning HRMS, web-based employee self-service portals to outsourcing services for MNCs, enterprises and SMEs. “Doc:brary” document management system is another key application in our HCM product portfolio to securely manage HR-related documents, including employees P-file, appraisal records, training materials, etc.

COL is a Cisco gold partner, an EMC velocity partner, a Juniper Networks elite partner, an Oracle gold partner and a VMware partner. COL was CMMI Level 3 assessed in May 2005.

MicroBenefits is a social enterprise committed to enhancing front line workers’ livelihoods through providing training access at anywhere and anytime while enabling employers to reduce operation costs through office automation.

• An American social enterprise founded in 2011 in China.

• Based in Shanghai, Suzhou, Shenzhen, Washington DC, and Salt Lake City.

• 80 employee engagement experts.

• Work with 25 factories and their 850,000 workers in China.

• With 80% smartphone penetration, achieve monthly platform utilisation of about 60%.

• Total training hours delivered on the app is about two million.

Mission: Improve the livelihood of front line workers in China through the tools that never leaves their hands.

Vision: Disrupt education among underdeveloped and underserved demographics.

Tsinghua-INSEAD Executive EMBA The Tsinghua-INSEAD Dual Degree EMBA Program (TIEMBA) is jointly launched by the School of Economics and Program Management, Tsinghua University and INSEAD.

Combining international business education with a focus on Asia, the joint programme is designed for executives and professional managers worldwide, especially for those from the Asia Pacific region.

The TIEMBA programme was ranked No.1 by the Financial Times’ global EMBA rankings in 2015.

VENUE PARTNER Hotel ICON

12

Unlike any other, Hotel ICON is an upscale hotel in the heart of Tsim Sha Tsui East. Standing as a testament to Hong Kong’s creative energy and vibrant arts scene, Hotel ICON showcases work from the city’s celebrated designers and the world’s most acclaimed architects.

Offering the ultimate in comfort and committed to service excellence, Hotel ICON’s 262 stylish guest rooms comprise seductive extras.

Located on level 9, Hotel ICON’s Angsana Spa is a tranquil oasis, while the harbour-facing outdoor swimming pool and fitness centre allow guests to exercise while enjoying views of Hong Kong Island’s spectacular skyline.

Hotel ICON houses three restaurants: Above & Beyond, The Market and GREEN, providing guests with exceptional quality of food and impeccable service.

H R TEC H I NTE R AC TI V E 2 016

H R TEC H I NTE R AC TI V E 2 016

13

SOCIAL MEDIA ENGAGEMENT Human Resources Magazine Share your tweets with @Mag_HR and via #HRTI2016 Human Resources Magazine

HAVE QUESTIONS FOR THE SPEAKERS? SMS/WhatsApp your questions during presentations or panel sessions directly to the event host!

Send to +852 5604 7170 - Your mobile number will NOT be collected, stored or passed on.

- Send as many questions as you would like!

Complimentary Wi-Fi Access ID: HumanResources Access code: HRTI2016

2/F, Connaught Harbourfront House, 35-36 Connaught Road West, Sheung Wan, Hong Kong T: 852-2861-1882 F: 852-2861-1336 www.lighthouse-media.com

FEEDBACK FORM Your feedback is greatly appreciated.

Scan the QR code or go to http://bit.ly/hrti2016-hk to access the form.