Human Resources April 2014

April 2014

The smart HR professional’s blueprint for workforce strategy

S$7.90 INC GST

HR LEADERS ADDRESS THE TALENT CHALLENGES OF TOMORROW

humanresourcesonline.net

The scope of HR is rapidly changing. What are the changes and trends you can expect for 2014 and beyond? And what can HR professionals do today to ensure their businesses are ahead tomorrow?

To visualise the HR horizon, Human Resources has exapanded its popular annual magazine “The Futurist” into a future-defining conference, where local HR thought-leaders and visionaries gather to share their insights and predictions on future HR trends.

Join your peers at this stellar event to better develop the resources you need to create a foresighted HR strategy and foster long-term success.

MAIN TOPICS • HR policy changes and trends in Singapore • The evolution of the HR function • Tomorrow’s HR technology • Cultivating your future EVP • Developing next generation leaders

FEATURED SPEAKERS INCLUDE

Timothy Cheong Group HR Director Banyan Tree Corporate

Oliver Grohmann HR Senior VP Daimler South East Asia

Madan Nagaldinne Head of HR APAC Facebook

Jodie Choo Group HR Head Far East Organization

Tai Mern Yee CHRO JURONG International

Rupert Brown Director of HR APAC Maersk Line

Thomas Riber Knudsen CEO APAC Maersk Line

Sanjeev Kumar VP of HR APAC Moody’s

Joydeep Bose President and Global Head of HR Olam International

Chee Nian Tze Group General Manager of HR Robinsons & RSH Group of Companies

Gerard Koh VP for HR SMRT Corporation

Byron Rienstra Global Head of HR Consumer Banking Standard Chartered Bank

Tang Seok Hian Head of Talent Management SEA Starcom MediaVest Group

Vineet Gambhir VP & Head of Talent APAC Yahoo

Gold Sponsor:

Brought to you by:

Register now at:

www.hrthefuturist.com

On the ground, in the know With more than 200 locations, Crown has the local presence and experience to support your teams, where and when you need it.

Go knowing

www.crownrelo.com/singapore

Crown service offerings include: • On Assignment Support • International & Domestic Shipments • Post-Arrival Orientations • Home Search • Partner Support • Intercultural Support

Tel: +65 6861 6818 singapore@crownrelo.com

To subscribe call: (65) 6423 0329 or go to: subscriptions@humanresourcesonline.net April 2014 « Human Resources «

3

News from humanresourcesonline.net

Ready Software Ready Claim Ready Email Ready Timesheet

Ready Pay

Ready Leave

Ready Staff

Ready PayAdvice

Ready Asset-Audit

Ready Form

Ready Asset Ready Notice Board

April_Strip Ad1.7FApath_HIRES.pdf

1

3/20/14

9:18 AM

C

M

Y

CM

MY

CY

CMY

K

April 2014 « Human Resources «

5

Working on your own time With more employees expecting flexible working arrangements, Sabrina Zolkifi speaks to three HR leaders to find out how they’re managing this demand.

April 2014 « Human Resources «

7

suitetalk

Get into the boss’s head

People WORK LIFE »

April 2014 « Human Resources «

9

snapshot

15 minutes with ...

11

Top attributes of a company which candidates look for when changing jobs Reputation as a great place to work

59%

Reputation for great products/services

17%

Reputation for great people

15%

Reputation for being prestigious

8%

Top four perceived “urgent” global trends Leadership

38%

Retention and engagement

26%

Reskilling the HR function

25%

Talent acquisition and access

24%

Source: Deloitte’s Global Human Capital Trends 2014

How many locals have turned down a job because of its potential impact on work-life balance?

Males

Females

50%

74%

Andreas Sungaimin Senior vice-president, human capital and development, Pan Pacific Hotels Group Checking into a wholesome culture

April 2014 ÂŤ Human Resources ÂŤ 15

17

19

April 2014 « Human Resources « 21

This article is contributed by Pembangunan Sumber Manusia Berhad.

April 2014 « Human Resources « 23

April 2014 « Human Resources « 25

April 2014 « Human Resources « 27

Investment in

Our Story

people

Charterhouse is a well-recognized executive search firm with footprints in Asia, Australasia and the Middle East. Formed in 2003, Charterhouse offers professional and bespoke contingency and retained search services across a variety of industrial sectors.

We understand that great people are at the heart of every successful business. It is this belief to invest in our team at Charterhouse that we are able to provide our clients with professional, specialised and tailored executive search services.

Our Services Charterhouse is an established brand but what distinguish our brand are our people and the clients whom we have partnered with.

Our foundation is based on providing the best recruitment service to our clients and candidates through our recruitment consultants who are responsible, experienced, and are specialists in their own fields.

Our Specialisations Charterhouse offers specialist recruitment services within the following fields: Human Resource Accounting & Finance Sales and Marketing Information Technology (IT) Banking & Finance Engineering Supply Chain

• • • • • • •

FMCG

Biotechnology & Life Science

Financial Services

Chemicals Healthcare & Pharmaceutical

Power, Energy & Utilities Semiconductor Consumer Electronics

INDUSTRIAL SPECIALISATIONS

IT&T Media & Entertainment Public & Non-Profit Organisations

Transport & Logistics Professional Services

Property & Construction

Retail & Luxury Goods

To find out more about what Charterhouse can do for you, please call us at (65) 6435 5600 or email enquiry@charterhouse.com.sg

April 2014 « Human Resources « 31

LILIAN TAN SENIOR VICE-PRESIDENT OF HUMAN CAPITAL SATS LTD In the wake of Singapore’s larger demographic and legislative changes, there will be a significant upgrading of the local workforce towards PMET jobs, so the number of Singaporean PMET’s will rise. There will also be more diversity in the workforce – traditionalists, baby boomers, Gen X and Gen Y – meaning we’ll potentially see more of a talent shortage as the generations shift.

When it comes to data as a trend, HR leaders really need to focus on workforce planning and innovative HR strategies to manage labour costs and increase productivity. This data should also be used across succession planning and all facets of talent management.

HR LEADERS ALSO HAVE TO REALISE WHAT THEY HAVE LEARNT IN THE PAST WILL NOT KEEP THEM COMPLIANT IN THE FUTURE, AND THEY MUST WORK HARDER TO IDENTIFY TALENT ACROSS THE ENTIRE COMPANY, SO AS TO BUILD A WIDER PIPELINE.” HR has also got to get away from the notion that uniform procedures will bring the best results.

Act like a CFO, not just a CHRO. HR leaders also have to realise what they have learnt in the past will not keep them compliant in the future, and they must work harder to identify talent across the entire company, so as to build a wider pipeline.

Tomorrow’s talent are also more mobile and

more connected to their colleagues and customers via powerful infocomm infrastructure than ever before. They want flexibility over the time and location of their work and will use technology to manage family, personal lives and work.

This need to find a match between their own values and goals versus the company’s means they will be very mobile and looking for opportunities to continually learn and develop.

Trainings. Teambuildings. Conferences.

w w w.drumcafe.sg

“This teambuilding is the best ever attended in career ..life.”

– Novartis Singapore

Your staff are like an orchestra. We help get them to work in harmony behind your goals. Drum Cafe’s interactive drumming and learning are proven in US, UK, and Singapore. Fresh programs: Trainings, Teambuildings, Leadership, Motivation, Conferences, and more. Use music as a catalyst to change, educate, motivate, unite. 1 day, half day to 1 hr. 10 to 100 to 1,000 people. Clients incl. Apple, P&G, Singtel, Shell, Credit Suisse, Microsoft and more. Featured in CNN and HR mags. Voted “Top global organization effecting meaningful Change.” – as published in the U.S. Handbook of Change. Contact us: info@drumcafe.sg Singapore, KL +65 6438 8949

Hong Kong +852 5808 0488

Taiwan +886 2 2719 9958

China

info@drumcafe.sg w w w.drumcafe.sg

info@drumcafe.hk w w w.drumcafe.hk

info@drumcafe.com.t w w w w.drumcafe.com.t w

info@drumcafe.com.cn w w w.drumcafe.com.cn

33

47

Winning people before winning customers Are you focusing enough on your employees so they are able to give their best to customers?

BOOK YOUR TABLE TO SEE HR’S BEST AND BRIGHTEST CELEBRATED AND REWARDED AT THIS GLITZY EVENT. Brought to you by:

Sponsors

Partners

Bookings and more information at: www.hre-awards.com/SG

EA Licence No.: 08C2893

Founded in 2004, Capita Staffing & Search is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia. Encompassing permanent placements, contract/temporary staffing and payroll services across all industry sectors, Capita’s highly personalised service ensures that clients find the right talent to meet their needs.

www.capitagrp.com

|

hrsg@capitagrp.com

|

Tel: +65-6603 8000

BUSINESS SUPPORT

CORPORATE DIVISION

BUSINESS FUNCTIONS & GENERAL PLACEMENTS Every business’ success depends on the efficiency and capability of its support divisions. At Capita, we know how important it is to have talented employees to ensure the businesses’ bottom line. Our consultants are trained across industries and will be able to source the right personnel to undertake your staffing requirements.

• • •

FINANCE & ACCOUNTS SALES & MARKETING CUSTOMER SERVICE

• •

HUMAN RESOURCES & OFFICE ADMINISTRATION SUPPLY CHAIN MANAGEMENT & LOGISTICS

HR VENDOR 2010 to 2013

BUSINESS SUPPORT | OUTSOURCING | TECHNOLOGY | ENGINEERING | BANKING

53

Who: Kerstin von der Brelie From: Millward Brown To: Turner International d Kerstin von der Brelie is now the vice-president of HR in EMEA and APAC for Turner Broadcasting System International. In her new capacity, she will “lead the implementation of HR infrastructure and processes in the geographically dispersed group to support the global footprint”.

“Her track record as a commercial HR leader in fast-paced international business environments will enable her to increase the regions’ organisational capabilities and support a culture of excellence and accountability,” Angela Santone, Turner’s chief human resources officer, said in a statement.

Before her appointment at Turner, von der Brelie was the chief talent officer and European board member at Millward Brown, and had worked at Yahoo Europe and AOL Europe before that.

LEARNING HOW TO LOVE YOUR JOB AGAIN The honeymoon might be over, but that doesn’t mean you should quit. Like a marriage or relationship, your career might just need you to rekindle that spark, says Rebecca Lewis.

Pick of the month

55