Human Resources Magazine, Hong Kong, Quarter 1, 2016

HONG KONG

The smart HR professional’s blueprint for workforce strategy

HK$55 / Q1 2016

The HR challenges ahead for Towngas’ Kit Fan 中華煤氣 Kit Fan面對的人力資源管理挑戰

humanresourcesonline.net

Developing professional capability, sustained organisation performance and shaping the future of HR and L&D

CIPD in Asia We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of 140,000 members committed to championing better work and working lives.

Visit cipd.asia to see: • how we can support your organisational performance and professionalise your HR function • the latest research and thought leadership to provide you with insights and industry trends • our full calendar of HR and L&D events and networking opportunities you can attend.

Visit cipd.asia

Q1 2016 « Human Resources Hong Kong «

1

For sponsorship opportunities, please contact: Naomi Cranswick (SG/MY) +65 6423 0329 naomic@humanresourcesonline.net

Che Fantonial (SG) +65 6423 0329 chef@humanresourcesonline.net

Keiko Ko (HK) +852 2861 1882 keikok@humanresourcesonline.net

Renamel Torres (MY) +65 6423 0329 renamelt@humanresourcesonline.net

Sponsors:

Angela Tong (HK) +852 2861 1882 angelat@humanresourcesonline.net

To subscribe call: (65) 6423 0329 or email: subscriptions@humanresourcesonline.net

hrbulletin

4

News from humanresourcesonline.net nline.net

Âť Human Resources Hong Kong Âť Q1 2016

YES, we recruit there.

Your single point of contact for all of your hiring needs globally

www.npaworldwideworks.com Q1 2016 ÂŤ Human Resources Hong Kong ÂŤ

5

WORK LIFE » People 人物

SpacialAwareness

6

» Human Resources Hong Kong » Q1 2016

16–18 MAY RENAISSANCE PHUKET RESORT & SPA THAIL AND

ASIA’S ULTIMATE

GATHERING FOR HR LEADERS Recognised for its exclusivity, retreat-style atmosphere and interactive discussion format, HR Leaders Summit is the ultimate gathering of C-Suite HR leaders from leading companies and brands operating in Asia.

Limited only to 50 VP and Director-level HR professionals.

For sponsorship opportunities & invitation request, visit www.humanresourcesonline.net/hr-leaders-summit/2016/ Brought to you by

8

» Human Resources Hong Kong » Q1 2016

10 » Human Resources Hong Kong » Q1 2016

»

People 人物 WORK LIFE

Q1 2016 « Human Resources Hong Kong « 11

WHITE PAPER » Leadership 領導才能 Pay adjustments made for staff in the last 12 months 過去12個月曾對僱員薪金進行調整

Increased base pay less than 5% 基本工資增加少於5%

Increased base pay more than 5% 基本工資增加超過5％

Increased compensation, but not base pay 增加補償福利，但不包括基本工資

Reduced base pay or cut bonus 減薪或削減獎金

12 » Human Resources Hong Kong » Q1 2016

2015

2014

40.9%

37.4%

17.9%

21.4%

2.7%

1.9%

1.0%

0.3%

Leadership 領導才能 « WHITE PAPER

1918 Hutchison House, 10 Harcourt Road, Central Hong Kong GLOBAL HR SEARCH & RECRUITMENT

frazerjones.com

@FRAZERJONESHR

FRAZER-JONES

Q1 2016 « Human Resources Hong Kong « 13

PROFILE » Kit Fan

16 » Human Resources Hong Kong » Q1 2016

Kit Fan « PROFILE

Q1 2016 « Human Resources Hong Kong « 17

Corporate training

企業培訓

« FEATURE

Q1 2016 « Human Resources Hong Kong « 19

FEATURE » Corporate training

企業培訓

Coaching corner: Coaching works best when issues are related to mindset rather than skill set.

20 » Human Resources Hong Kong » Q1 2016

Corporate training

企業培訓

« FEATURE

教練：教練最擅長解決與思維相關的問題而不是與技 巧相關的。

Q1 2016 « Human Resources Hong Kong « 21

FEATURE » Relocation & mobility 調配及流動

22 » Human Resources Hong Kong » Q1 2016

FEATURE » Relocation & mobility 調配及流動

24 » Human Resources Hong Kong » Q1 2016

Relocation & mobility 調配及流動 « FEATURE

Q1 2016 « Human Resources Hong Kong « 25

FEATURE » Team Building

26 » Human Resources Hong Kong » Q1 2016

FEATURE » Team Building

28 » Human Resources Hong Kong » Q1 2016

Team Building « FEATURE

Q1 2016 « Human Resources Hong Kong « 29

FEATURE » Team Building

Building team work: SIA encourages all employees to embrace and exemplify team spirit from the moment they join. 建立團隊精神: 新加坡航空公司，從員工入職開始，已 向他們灌輸這個理念。

30 » Human Resources Hong Kong » Q1 2016

OPINION » Upwardly mobile 向上流動

ERIKO TALLEY Head of HR APAC, Facebook Eriko Talley Facebook亞太地區 人力資源管理負責人

32 » Human Resources Hong Kong » Q1 2016

Upwardly mobile 向上流動 « OPINION

Q1 2016 « Human Resources Hong Kong « 33

OPINION » People issues 人事問題

USHA BAIDYA Vice-president of human resources for Asia Pacific, Middle East and Africa (AMEA), BT Global Services Usha Baidya 英國電訊全球服務 部亞太、中東及非洲 地區人力資源管理 副總裁

34 » Human Resources Hong Kong » Q1 2016

SPONSORED RECRUIT CONTENT HOW TO

Q1 2016 « Human Resources Hong Kong « 35

OPINION » Unconventional wisdom 不一樣的智慧

SUSAN LEE Learning and development manager, The Langham Hong Kong Susan Lee 香港朗廷酒店學習及 發展經理

36 » Human Resources Hong Kong » Q1 2016

Learning & development 學習與發展 « OPINION

JANET MAN Senior director, talent and diversity, McDonald’s Corporation Janet Man 麥當勞有限公司 人才及多元化高級 總監

Q1 2016 « Human Resources Hong Kong « 37

CAREERS » Personal development 個人發展

38 » Human Resources Hong Kong » Q1 2016

Pick of the quarter

Q1 2016 « Human Resources Hong Kong « 39

LAST WORD

40 » Human Resources Hong Kong » Q1 2016

MALAYSIA 1–2 June • PARKROYAL Kuala Lumpur HONG KONG 14 June • The Mira SINGAPORE 22–23 June • Grand Copthorne Waterfront

Key Themes • Trends in Learning & Development • High Potential Development • Building Innovation Capacity

• Transformation & Organizational Change • Learning Technologies & Innovation • Employee Onboarding

Annual conference for senior HR professionals looking to learn about the latest corporate training & development techniques from regional & global thought leaders to drive business & gain insights into industry updates on Asia’s training & development trends & opportunities

F O R

M O R E

D E T A I L S ,

Brought to you by

V I S I T

W W W . T R A I N I N G A N D D E V E L O P M E N T . A S I A