Employer Branding 2014, Conference Delegate Book

goodwood park hotel singapore / 10 july

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RE SU A E M ance

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We deliver a full range of services to empower employers­ to ­attract, recruit and retain talent.

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Our Strategy

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Universum in APAC

We believe that every successful­ employer constantly needs insights about its key talent groups to develop and enhance its employer branding strategy.

Universum’s holistic four-step process provides employers with a deeper understanding­ and knowledge about their image, competitors and ­audience.

Universum has been active in the region for the past decade, starting with the establishment of our first office in Shanghai, China in 2005. The regional headquarters was relocated to Singapore in 2011.

We’re experts in providing market­insights, communication solutions and advisory services­ that enable employers to ­attract, recruit and retain talent.

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Call Us 0065 6536 7524

We guide our clients to decide upon the best brand position and we work together with them to plan communication activities. Lastly, we empower our clients to act by reaching­ the talent market through the relevant communication channels.­

Visit Us 76 Circular Road, 02-01 Singapore

Our clients include established and emerging employers­ – homegrown and foreign – across the region. Some of them include: OCBC, HSBC, Unilever, J.P. Morgan, EY, ­Singapore Tourism Board, IBM, Sony, Nestlé, Schneider Electric, IKEA, Samsung, Nissan, Volvo.

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CONTENTS

Editor’s Note

2

Universum’s Welcome Note

3

Agenda

4

Speakers

5

Organisers

10

Delegate Feedback Form

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EDITOR’S NOTE

Realising the true potential of branding What does it really mean to be an employer of choice?

In the current labour market, skilled professionals are not short of choices and options, and many companies are falling over themselves to make sure they provide and offer the best – whether it’s the best salary, on-boarding experience, office environment or other perks – to attract and retain the brightest talent.

But when it comes down to the wire, being seen as a top employer is about two things: 1. Offering attractive positions which show you have the capacity to continue to develop people filling those roles.

2. Ensuring your workforce knows this, understands this, and talks about it in a positive manner with external and internal networks.

The importance of this cannot be overlooked.

Your core values – whatever they may be – need to be strongly embedded in your workforce and promoted through a high performance culture where these values are understood and adhered to.

But we know that saying these things and actually being able to effectively change culture and put this into practice are two very different things. Frankly, if it were easy, more companies would be seen as an employer of choice.

That’s why we’ve joined forces with Universum to bring you Employer Branding APAC 2014 to help your people and your business survive and thrive in this increasingly competitive landscape.

Because at the end of the day, investing heavily in attracting and retaining the right people will never be fruitless.

I hope you enjoy this conference and walk away with a number of new innovative ideas and practices which will help you truly call yourselves “the best”.

Rebecca Lewis Editor Human Resources

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UNIVERSUM’S WELCOME NOTE The war for survival starts with the fight for brainpower What do Nokia and Kodak have in common? They once were top of their industry, but lately have been outsmarted by smaller companies with more innovative people and ideas. Why? Many companies are simply not yet taking seriously their appeal as an ideal employer and are failing to attract, recruit and retain the right skilled people.

Companies need to be aware that if they don’t take this topic seriously, they will lose out to other international or domestic companies who are better prepared in this arena.

Finding the right people is in fact a really hard task. We all know that.

• Current demographic trends are a threat to the availability of skilled people.

Despite a growing global population, the availability of skilled workers is actually shrinking, and no longer just in advanced, ageing countries such as Japan and Italy. Now, some emerging markets, such as China and Russia, are also feeling a demographic pinch.

• There’s a gap of skills in between what universities offer and the needs of companies. Although educational access is growing worldwide, not enough students graduate with the skills desired by global employers.

• Those with the right skills are more and more starting to avoid existing paths or companies and taking an entrepreneurial avenue.

• The competition for talent is no longer only played at the local level or among players in the same industry. Take the example of the automotive industry: they are crying out for good-quality engineers, but many of these engineers are keener to get into finance instead.

• Communicating towards talent is becoming increasingly complex as more channels are being added and people’s attention is harder and harder to obtain as media consumption increases.

There’s no way around the fight for brainpower. Companies need people to survive and thrive; after all, it’s not the companies who work, it’s the people.

In conclusion, there’s one key factor in all successful companies we’ve seen so far – top management is always involved. For long-term survival and growth, investing in attracting, engaging and retaining the right people must be at the top of the agenda. More companies need to take talent attraction and retention seriously, otherwise the likes of Kodak or Nokia will continue to happen.

I hope you enjoy the Employer Branding APAC 2014, and always keep in mind that you need to keep innovating yourself and your employees to stay on top.

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Joakim Ström Managing director APAC Universum

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AGENDA G O O D W O O D PA R K H O T E L S I N G A P O R E / 1 0 J U LY 8.00 8.50

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Registration Welcome and opening remarks Rebecca Lewis, editor, Human Resources; Joakim Ström, managing director APAC, Universum Panel discussion: Employer branding’s position and importance in today’s competitive talent market • What global trends are we seeing and what is their relevance in Asia?

• What does the future hold for employers in the war on talent?

• What does it mean to be an employer of choice, and what does it really take?

Oliver Grohmann, senior vice president of HR, Daimler South East Asia; Atul Khosla, vice president of HR APAC, Mondelez International; Sue Olivier, chief talent officer, Ogilvy & Mather Asia Pacific; Winnie Chik, head of talent acquisition ASEAN Pacific, Siemens Moderator: Rachele Focardi, senior vice president of talent strategy & employer branding APAC, Universum Being different is a must to get ahead of the competition – Understanding talent in APAC • Which are the trends we see among the Millennials that you need to know in order to attract, recruit and retain talent?

• What are the students in Asia Pacific seeking in an employer and from their careers?

• How do you build a strong pipeline of potential employees?

Rachele Focardi, senior vice president of talent strategy & employer branding APAC, Universum Morning networking break Keynote: Establishing, developing and growing your employer brand • How do you kick off an employer branding strategy?

• Empowering employees and company champions to spread the message internally and externally • Understanding your current position and playing to your strengths Oliver Grohmann, senior vice president of HR, Daimler South East Asia Panel: Communicating your employer brand message and EVP • What effective strategies can you deploy to communicate your EVP to job seekers?

• Analysing the best channels for communication and the importance of aligning employer branding to changing social media strategies • Defining and maintaining a positive and engaging employer story Butch Clas, HR director of SEA, Australia, New Zealand & India, Dow Chemical; Ng Ying Yuan, director of HR, Economic Development Board; Matt Kaiser, employer branding & digital strategy global talent acquisition manager, Ericsson Moderator: Marielle Reussink, digital lead SEA, Universum Keynote: HR & marketing – Better together • Forging a strong working relationship to drive strong employer branding • Examples of how Polycom integrates their marketing and HR strategies • Building brand values and messages into HR strategies Sue Day, senior director of marketing APJ, Polycom; Eric Wong, head of talent acquisition & development APJ & China, Polycom Lunch Keynote: Connecting your employer brand to the candidate • How do you go about defining your employer brand?

• How do organisations go about connecting their employer brand to their target audience?

• What does your employer brand say about you to potential candidates?

Ng Ying Yuan, director of HR, Economic Development Board Keynote: Making the business case for employer branding • Making the case for a re-energised employer brand to senior executives at SAP • Exploring the talent acquisition transformation at SAP • What role did Design Thinking play in this programme?

Andrew Labute, global HR project director, SAP Panel: Branding across borders • Why you have to act globally and think locally • How can you determine which parts of your employer branding strategy requires localisation, and which can spread across borders and emerging markets?

• The future trends of employer branding around the world and what they mean for you Yukiko Hiizumi, vice president, regional lead of global markets campus recruitment & Tokyo campus recruitment team lead, global HR, Barclays; Eric Wong, head of talent acquisition & development APJ & China, Polycom; Grace Wong, vice president/head of HR, regional HR, SEA, Oceania & Taiwan, Samsung; Kit Foong, employer branding advisor, SEA & Australia/country manager, Malaysia, Universum Moderator: Rebecca Lewis, editor, Human Resources Afternoon networking break Ericsson’s employer branding story • Uncovering and establishing a global employer brand at Ericsson • Understanding global and regional distinctions in employer branding • Communicating Ericsson’s employer brand internally and externally Dave Ansell, regional head of talent acquisition region Asia South & Oceania, Ericsson; Matt Kaiser, employer branding & digital strategy global talent acquisition manager, Ericsson Press the experts!

A 60 minute facilitated group-level discussion enabling the audience to get their thoughts, concerns and questions established and down on paper. With everything collated, a panel of on-stage experts will be put to the test to help navigate towards a clearer understanding of employer branding.

Butch Clas, HR director of SEA, Australia, New Zealand & India, Dow Chemical; Karthik Sarma, vice president of HR APAC, Levi Strauss & Co.; Grace Wong, vice president/head of HR, regional HR, SEA, Oceania & Taiwan, Samsung; Andrew Labute, global HR project director, SAP; Rachele Focardi, senior vice president of talent strategy & employer branding APAC, Universum Moderator: Sabrina Zolkifi, deputy editor, Human Resources Presentation of the APAC top 10 most attractive employer rankings Rachele Focardi, senior vice president of talent strategy & employer branding APAC, Universum; Joakim Ström, managing director APAC, Universum Closing remarks Rebecca Lewis, editor, Human Resources; Joakim Ström, managing director APAC, Universum End of Employer Branding APAC 2014

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SPEAKERS Yukiko Hiizumi Vice president, regional lead of global markets campus recruitment and Tokyo campus recruitment team lead, global HR Barclays Yukiko Hiizumi has worked in the financial services sector for nine years. She is part of the campus recruitment team in Asia, based in Singapore, and has responsibility for recruiting graduates and interns into the global markets business in the region. She also oversees the team in Tokyo. Since 2013, she has been leading the regional campus marketing efforts in collaboration and partnership with teams in other geographies.

She joined Barclays in March 2010. Before that, she spent 18 months at Royal Bank of Scotland in its graduate recruitment and development team, and before that she worked for Lehman Brothers and Bloomberg L.P. She is a member of the Advisory Council of SMU’s Dato’ Kho Hui Meng Career Centre.

She holds a Bachelor of Arts (Hons) in Thai and politics and a Masters of Arts in Southeast Asian Studies from School of Oriental and African Studies, University of London. Born in Japan and raised in Thailand, her unique cross-cultural background has helped her interact with people from different cultures and raise interest in cultural diversity.

Oliver Grohmann Senior vice president of HR Daimler South East Asia Oliver Grohmann is the HR senior vice president for the Mercedes-Benz Car Group overseas region. Managing the HR activities across six continents in 22 countries, he has more than 16 years of expertise as an HR practitioner.

After beginning his career as a lawyer, he moved into HR at Lufthansa in the division for personnel policy. In 1999, he joined Daimler AG in Berlin and took on various responsibilities, including expat policy management, C&B, HR controlling and talent management. He also has extensive experience in the area of change management as the project lead for a major company reorganisation in 2010.

A native German, based in Singapore, he speaks fluent German, English and French, and enjoys a good game of golf.

Butch Clas HR director for SEA, Australia, New Zealand and India Dow Chemical

Ng Ying Yuan Director of HR Economic Development Board

Butch Clas is the HR director for SEA, Australia, New Zealand and India for Dow Chemical Pacific, and has been based in Singapore since 2007. He has more than 29 years of experience with Dow and was based in Europe (Switzerland and Spain) for 21 years and Asia Pacific (China and Singapore) for eight years.

He has been involved in all aspects of HR – from compensation and benefits, merger and acquisition activities, talent management, as an HR generalist in the developing economies of central and eastern Europe/Middle East and Africa, and as a business partner building up the R&D organisation in China.

Ng Ying Yuan is the director of HR at the Singapore Economic Development Board, overseeing its leadership development, talent management, staff planning, compensation and benefits and employer branding efforts. In her previous capacity, she oversaw EDB’s organisational development efforts, and was part of the team that designed, organised and managed its visioning process in 2011.

Before that, she spent eight years with EDB’s biomedical sciences division, where she headed up the pharmaceuticals and biotechnology group which was responsible for developing Singapore’s pharmaceuticals and biotechnology industry, one of the fastest growing sectors in Singapore at that time. In her capacity, she led the team to secure more than $800 million worth of fixed asset investments to Singapore, creating more than 700 skilled jobs.

She graduated from Massachusetts Institute of Technology with a Master of Science in chemical engineering practice. She is married with two sons and enjoys reading, running and design.

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SPEAKERS Dave Ansell Regional head of talent acquisition, region Asia South and Oceania Ericsson

Matt Kaiser Employer branding and digital strategy/global talent acquisition manager Ericsson

Based in Singapore, Dave Ansell is the regional head of talent acquisition for Ericsson, a leading information and communications technology firm. His role is to evolve the talent acquisition capability of the organisation at all levels as it transforms into a more IT-centric and services-led company by delivering a consistent and effective global employer brand and recruitment strategy throughout Asia.

Before Ericsson, he was a leading headhunter in the telecoms industry, having worked with many global firms and recruited on every continent before relocating to Singapore in 2009.

He is a graduate of University College London and University of Manchester. He is a featured industry speaker on best-practices in HR transformations and talent acquisition at international HR events.

Based in Singapore, Matt Kaiser is a member of the global talent acquisition team at Ericsson, a leading information and communications technology firm. His primary role is to evolve the global employer branding and recruitment strategy.

Before working at Ericsson, he was a strategy consultant with a US recruitment communications firm for more than 15 years, helping lead organisations to implement innovative employer branding and digital strategies to attract top talent. He is a graduate of the Florida State University He is an author and featured industry speaker on best-practices in talent management at international HR events.

Rebecca Lewis Editor Human Resources

Sabrina Zolkifi Deputy editor Human Resources

As the editor of Human Resources magazine, Rebecca Lewis currently oversees all editorial print and online content for Singapore.

In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior level of HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows.

Lewis joined Lighthouse Independent Media as editor of Human Resources in early 2012, but she is no stranger to Singapore having spent 13 years growing up here.

An experienced journalist and magazine editor, she was previously editor of Singapore’s ANZA magazine. Before this, she spent six years working across multiple award-winning newspaper titles at APN News & Media in her home country of New Zealand.

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Sabrina Zolkifi is deputy editor for Human Resources magazine. Having been with the publication since 2010, she is highly familiar with HR issues in both Singapore and Malaysia and currently takes a lead role in producing quality content for the magazine’s online and print versions.

Her work with the magazine was short-listed at the 2012 MPAS Awards and, together with the team in Singapore and Malaysia, Zolkifi continues to produce timely and thoughtprovoking articles for the senior HR audience.

In the past year, she has moderated several event panels and is taking a bigger role in helping the editor and events team produce numerous high quality HR events.

She is also making a name for herself as a columnist regarding HR issues, having written multiple well-received opinion pieces in the past year.

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SPEAKERS Karthik Sarma Vice president of HR, APAC Levi Strauss & Co.

Atul Khosla Vice president of HR, APAC Mondel z International

Karthik Sarma is the vice president of HR for Levi Strauss & Co. and is part of the global HR leadership team and the Asia Pacific leadership team. Previously, he was the vice president of HR for Kimberly Clark for Asia Pacific, overseeing the strategy development and execution across all aspects of HR, and partnering with the business in leading change and driving a high-performance work culture.

He started his HR career at ICI, and then moved to Infosys Technologies as its associate vice president and global head of recruitment, later becoming its head of international HR, overseeing the Americas, EMEA and APAC, based out of California.

He has extensive experience globally in talent management and in developing people strategies which enable successful business results. He has an industrial engineering education and a MBA in human resource management.

Atul Khosla is the vice president of HR for Mondel z International Asia Pacific. He leads the development and implementation of HR strategies, plans and delivery models required to support business growth in dynamic and rapidly evolving multicultural markets, where talent acquisition, retention and development are of critical importance to the business.

He joined the organisation in 2013 and has more than 20 years of HR experience across Asia, Europe and the United States. He was previously with Novartis, where he held several senior leadership roles, including head of HR in Asia and Japan for Alcon; global head of HR for CIBA Vision; and head of HR (OTC Business) for Novartis Consumer Health in Europe, Middle East and Africa.

He has successfully led large-scale acquisitions and integrations across markets. In his most recent role, he was responsible for leading the integration of CIBA Vision, Alcon and Novartis.

Sue Olivier Chief talent officer Ogilvy & Mather Asia Pacific

Sue Day Senior director of marketing, APJ Polycom

Sue Olivier was born and educated in South Africa and has spent more than 25 years in advertising and marketing in both B2B and B2C in various country and regional roles.

She joined Ogilvy & Mather as a business director in South Africa, following positions in account management at DMB&B and Young & Rubicam. After working in the greater Africa region for Ogilvy, she moved to Singapore to take up the position of client service director and also assumed responsibility for staff training and development.

The best-practices role for IBM brand services took her to Sydney, after which she became regional director (consolidated advertising) on the IBM account and general manager for the Ogilvy B2B practice group. During this time she became increasingly involved in creating and delivering agency and client training. Acting on her passion for people development, she moved into a dedicated talent-focused role in the group and developed a number of leadership programmes for middle and senior management – initially for the Singapore and ASEAN markets and later for the region.

Sue Day is the senior marketing director for Polycom Asia Pacific and Japan. Based in Singapore, with more than 20 years of industry experience, and skilled in channel and business-to-business marketing, she is responsible for the organisation’s overall marketing strategies and activities in the region.

Day leads the marketing team across APJ with a core focus on integrated marketing to verticals and business functions (including HR) marketing, where she spearheads the learnings and understanding of the business imperatives faced by Polycom customers across the region so it can engage its customers more effectively.

Before joining Polycom in 2003, Day was business director and Nokia’s regional account director at OgilvyOne in Singapore, responsible for developing Nokia’s online strategies and infrastructure for relationship-marketing purposes. From 1998 to 2000, she serviced the global Ericsson mobile phone account, focusing on above and below-the-line activities at agency, DY&R Wunderman in Singapore.

As chief talent officer, she is responsible for setting strategy for talent development and training for the Ogilvy group in Asia Pacific, developing regional talent and training initiatives and working with countries on implementing these across the Asia Pacific network.

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SPEAKERS Eric Wong Head of talent acquisition and development APJ and China Polycom

Grace Wong Vice president/head of HR, regional HR SEA, Oceania and Taiwan Samsung

Eric Wong is the head of talent acquisition and development (APAC) at Polycom. His experience spans across the various human resource functions, such as HR information systems, business partnering and talent management.

Grace Wong is the regional head of HR at Samsung, covering Southeast Asia, Oceania and Taiwan. She has extensive experience leading a team of HR professionals in the areas of talent management, talent acquisition and total rewards.

His pragmatic, business-oriented mindset and out-of-the box approach sets him apart and allows him to challenge how HR is traditionally managed. He believes all HR practitioners should complete a stint in a business function position to fully understand the specific needs of a company. As such, before this role at Polycom, he completed a job rotation in a business operations role in a sales organisation before moving back into the HR function.

Before Samsung, she was with Thomson Reuters. She has also previously worked for MNCs in a similar regional capacity in the information and technology sectors.

He sits on the advisory board of the Management Development Institute of Singapore (MDIS).

Winnie Chik Head of talent acquisition, ASEAN Pacific Siemens

Andrew Labute Global HR project director SAP Andrew Labute is a proven HR professional with more than 25 years of experience in a variety of customer-related industries, working with leading organisations, including national restaurant and retail chains and a number of hi-tech companies.

Currently, he is a global HR project director at SAP. In the past at SAP, he was the HR director for ANZ and the HR lead for mergers and acquisitions. He is an accomplished public speaker and has been a keynote speaker at numerous workshops throughout Canada and Australia.

He holds a BSc. and a BEd. from the University of Windsor and is the Past-Chair of the compensation committee for the Toronto Board of Trade.

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Winnie Chik is the regional head of talent acquisition at Siemens covering the ASEAN Pacific countries.

She is responsible for the execution of the ASEAN Pacific people strategy for all talent acquisition and recruitment topics in the respective country’s HR organisation.

Before joining Siemens, she had more than 15 years of experience in multinational companies, local companies, as well as government statutory boards, spanning different industries and managing a wide spectrum of general human resources topics with a special focus on talent acquisition and strategic recruitment.

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SPEAKERS Rachele Focardi Senior vice president of talent strategy and employer branding, APAC Universum Rachele Focardi has been working with many of the Fortune 100 companies to help them maximise and leverage their strengths as an employer and to lay the foundation for the successful development of employer branding strategies. She frequently leads workshops with the HR, marketing and communications executives from the largest organisations worldwide, helping them to redefine, strengthen and brand their employer value propositions both globally and locally.

As a recognised global expert in employer branding, she has discussed global and regional recruitment trends in various conferences and seminars around the globe, most recently in China, Singapore, Philippines, UK, Sweden, India, Canada and the United States. She has also been quoted in reputable media worldwide, including Bloomberg BusinessWeek, The New York Times, Wall Street Journal, The Times of India, The Business Times (Singapore) and HRM Asia.

She is now based in Singapore to run client strategy for Universum across APAC and to help organisations – be they multinational, regional or local – strengthen, localise or build their employer brand.

Joakim Ström Managing director, APAC Universum Joakim Ström has been working as the managing director of APAC for Universum since 2012. He works closely with its global management team, overseeing the company’s strategic planning, budget management and recruitment in the APAC region. He also leads the development of an individual client base in the Asian market.

Before his appointment, he spent two years at Universum’s corporate headquarters in Stockholm, Sweden, during which he supported the CEO and board of directors in various strategic business development projects, playing a key role in helping the business achieve its all-time high results. An entrepreneur by nature, he successfully started his own management consultancy firm upon graduation and worked on large business development projects for Scandinavian MNCs such as Volvo, among others.

In 2011, he was ranked 45th among Sweden’s most talented professionals by the prestigious Veckans Affärer business journal. He also holds a Master’s degree in international business at Handelshögskolan in Gothenburg, Sweden. He is fluent in English and Swedish.

Kit Foong Employer branding advisor, SEA and Australia/ country manager, Malaysia Universum Based in Universum’s regional headquarters in Singapore, Kit Foong leads employer branding and recruitment conversations with organisations in Southeast Asia and Australia.

He is also driving its expansion into his home country, Malaysia. He works with clients on strategic employer branding projects – ranging from research-based “future leader” programmes for campus recruitment drives to brand perception analysis for experienced hires – to fulfil talent attraction and retention objectives. He is passionate about enabling employers to become more efficient and precise in their talent acquisition and employer branding strategies.

He has more than nine years of client advisory experience in talent acquisition and recruitment consulting. Before joining Universum, he was based in China with a global, industry leading recruitment firm, where he helped clients (local, regional, and global) identify and recruit top-tier talent across various industries.

He holds a Bachelor’s degree in business administration from Babson College. Having grown up in Asia, been educated in the US and worked across three continents, he is a true global citizen and brings a unique blend of work and life experience to the table.

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Marielle Reussink Digital lead, SEA Universum Marielle Reussink heads up Universum’s activation solutions in Asia Pacific. Through her daily interactions with talent, educational institutions and employers, and her experience in strategy, social media and marketing, she helps organisations to understand how to engage and attract talent successfully.

Based on Universum’s extensive insights into the career preferences of talent across the region, she develops and executes communication and engagement strategies and campaigns with her team for a wide range of clients. Through her innovative multi-channel talent engagement solutions, Universum has more than doubled its research in Asia Pacific in just one year and has successfully entered five new markets.

Having lived in six countries across three continents, she draws on her international experience when consulting clients. Before Universum, she worked at large, global organisations such as Wolverine Worldwide, Systagenix (previously part of Johnson & Johnson) and Vodacom (Vodafone South Africa).

She completed her Master’s degree in management in London at the University of Kingston.

She is fluent in English and German and also speaks French, Afrikaans and Dutch.

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ORGANISERS

Human Resources has served the HR management community in Singapore since 2004 and Malaysia since 2011. Through its monthly magazines, daily email newsletters, website and suite of targeted events, Human Resources exists as Asia’s leading source of HR-related news to help senior HR managers do their jobs better.

Credible, fiercely independent and always first to get HR news to the wider industry, Human Resources is circulated to 25,000 senior HR professionals (latest ABC audit report figure) making it the most-read publication in Singapore and Malaysia.

Universum is a global talent company which specialises in the field of employer branding. Founded in 1988, its goal was to improve communication between students and the employers who wanted to recruit them. Today, Universum’s mission is to help employers excel in recruitment and retention by developing and communicating their employer brands, which are true, unique, credible and sustainable.

Universum provides a full range of services in research, strategic consulting and communication solutions that enable employers to better understand, attract and retain current and future ideal employees. For more information, go to www.universumglobal.com

The monthly print edition of Human Resources is supported by HR Bulletin, a daily email news service which is emailed every work day to more than 40,000 human resources professionals in Singapore, Malaysia and the region.

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DELEGATE FEEDBACK FORM goodwood park hotel singapore / 10 july We’re serious about the continual improvement of our products and the quality of experiences had by all of our patrons, a pursuit that’d be worth nothing without your feedback. Please help us by taking the time to fill out this form and by giving any other feedback you may have. Thank you.

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DELEGATE FEEDBACK FORM goodwood park hotel singapore / 10 july 6. What other event topics, different markets or different industries would you like to see us covering?

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