Employee Healthcare Interactive, Singapore 2015 - delegate book

3 DECEMBER FOUR SEASONS HOTEL SINGAPORE

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CONTENTS

EDITOR’S NOTE

3

INTERACTIVE FORMAT

4

INTERACTIVE ROUNDTABLE TOPICS

5

CONFERENCE AGENDA

6

SPEAKERS

7

SPONSORS & EXHIBITORS

14

DELEGATE FEEDBACK FORM

15

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Quality health plans & benefits Healthier living Financial well-being Intelligent solutions

Your life knows no bounds Choose health insurance that can keep up ℠ Aetna Summit SingaporeSales@aetna.com

Choice

Care Comfort

Convenience Control

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

Aetna does not provide care or guarantee access to health services, and coverage is subject to applicable laws and regulations, including economic and trade sanctions. Not all health services are covered. Health information programmes provide general health information and are not a substitute for diagnosis or treatment by a health care professional.

Information is believed to be accurate as of the production date; however, it is subject to change. ©2015 Aetna Inc. à APN - 46.12.931.1-SG (11/15)

www.aetnainternational.com

EDITOR’S NOTE

Getting in shape When looking at factors which have a track record of being strong attraction and retention tools, rarely does “healthcare benefits” make the list.

According to a recent Michael Page study, the top three things job seekers are looking for in their next role are an increase in salary, career progression and more seniority or a promotion.

When it comes to what will retain top talent, the top three factors were financial rewards based on performance, additional career development or support, and a motivating manager.

Set apart by its interactive format, roundtable discussions will take place throughout the day in between lively on-stage panel sessions, ensuring you get the most out of the event by engaging in valuable two-way discussions.

Please voice your perspectives on employee healthcare in the five interactive sessions the day holds, as well as make the most of the daylong networking opportunity. We also have live feeds on social media, where you can leave a comment or two at #EHI2015.

We look forward to welcoming you to the conference. Have a great day of learning.

But the absence of employee healthcare from the top five most powerful attraction and retention motivators hasn’t stopped the most progressive companies from realising the true value of taking care of the organisation’s most important asset – its people.

By providing healthcare offerings to staff, these companies are putting themselves in an enviable position where they can provide benefits that are seen by employees as a “must have” rather than a “nice to have”.

These are benefits which strengthen the employer proposition given employees feel reassured they are looked after and encouraged to focus on their recovery rather than worry about their medical concerns and expenses.

To avoid healthcare costs spiralling out of control and to maintain policy consistency, these smart companies not only treat their employees well, but also put them on the road to a speedy recovery and raise the overall corporate wellness of the organisation – and today is the forum to share stories of their experiences.

This inaugural conference by Human Resources has been tailored for senior HR decision-makers such as yourselves to strengthen the benefits and investment decisions for employee healthcare and wellness within your organisation.

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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INTERACTIVE FORMAT DIAGRAM Employee Healthcare Interactive is structured in an intimate, engaging and interactive setting for you to share your opinions and questions with HR experts and peers.

You have been allocated to a table number as stated on your name badge to help you ďŹ nd your group. Throughout the day you will stay at your table, while our discussion hosts will move around to cover their speciďŹ c topics with each group.

Lasting for 40 minutes each, these interactive sessions are a fantastic opportunity for you to voice your opinions and experiences and ask the questions that are most pertinent to you and your organisation.

Not only will you walk away with the information you wanted the most, you will also make new friends and contacts along the way.

STAGE 10

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INTERACTIVE ROUNDTABLE TOPICS

1. HEALTHCARE INNOVATION How can we continually innovate healthcare programmes to ensure sustainable engagement and broader employee value propositions?

This session will focus on processes and tools that deliver success, and how a clear strategy can be both a guide and a dynamic process, providing a framework for decision-making combined with full flexibility for ongoing modification and improved execution.

A. Irene Leng, human resources director, National Kidney Foundation B. Sow Chat Gan, benefits director, Asia Pacific, Honeywell

2. HEALTHCARE TRENDS AND COST The trend in the healthcare industry in Asia is to find the balance between economy, price and competitive benefits. Employers are focusing on long-term sustainability, but the key challenge is how to offer benefits packages that are well differentiated, comprehensive and compet tive in terms of cost. How has rising healthcare inflation altered your healthcare programmes?

What is the flexible benefits evolution?

A. Derek Goldberg, managing director, Southeast Asia, Aetna International B. Dr Elton Ong, managing director, Fullerton Healthcare Group

3. ASSESSING ROI Leading employers are moving far beyond basic wellness and care management programmes to take on the bigger challenge of improving workforce health and productivity as a business priority. This discussion will focus on healthcare programme metrics, organisational accountabilities and results.

How has your organisation measured ROI of your workplace health and wellness programmes? What are some of the top challenges or limitations? How has your organisation overcome the challenges? What are the lessons learned and best practices?

A. Alex Leung, health consulting and analytics leader, CXA Group B. Molly Ang, executive director, C&B, Seagate International

4. HEALTHCARE DATA ANALYTICS AND TECHNOLOGY In tackling the big issues in healthcare, is technology the answer? Can rapid advances in healthcare technology address the big issues in wellness, consumer engagement, health management for individuals and populations, access to providers, and the ever-increasing cost of care? What factors define high performance for your health programme? How can you use analytics to identify and close key performance gaps? What new factors in the changing environment should be reflected in your metrics and performance measurement process?

A. Dr Walter Lim, medical director, Integrated Health Plans B. Anna Tan, senior associate, Wentworth People

5. INTEGRATED HEALTH AND WELLNESS STRATEGY Implementing an integrated health and wellness strategy that increases market competitiveness and differentiation while driving up employee wellbeing and reducing workplace stress.

A. Eudora Choo, vice president – benefits governance, APAC, Deutsche Bank B. Kathy Goh, director, global human resources shared services, DFS Venture Singapore

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CONFERENCE AGENDA FOUR SEASONS HOTEL SINGAPORE | THURSDAY, 3 DECEMBER 8.00am 9.00am 9.15am

Registration Opening address Aditi Sharma Kalra, regional editor, Human Resources magazine Keynote 1: Potential solutions to address employee challenges and costs trends in Asia • Overview of employee health challenges and cost trends in Asia • Leveraging insurance spend to combat worsening workforce health • Increasing employee participation in workplace wellness programmes

Rosaline Koo, founder and CEO, CXA Group 9.55am Interactive session 1 10.35am Morning coffee break 11.00am Panel 1: Engaging your senior executives about employee healthcare benefits Benefits professionals are facing difficult questions from their CFOs about the value of health to their companies, not just the cost. With the number of healthcare benefit options available to employers how can you effectively engage your top management about the business value of a healthy workforce?

Moderator: Akankasha Dewan, senior journalist, Human Resources Panelists: Eudora Choo, vice president – benefits governance, APAC, Deutsche Bank; Dr Elton Ong, managing director, Fullerton Healthcare Group; Sow Chat Gan, benefits director, Asia Pacific, Honeywell 11.40am Interactive session 2 12.20pm Networking lunch 1.30pm Keynote 2: Rethinking strategies for the digital age • Big data and its implications in health insurance • Driving value and quality from healthcare analytics • Optimising processes to improve the bottom-line • Learning from successful case studies

2.10pm 2.50pm 3.30pm 3.50pm

4.30pm 5.00pm

Dr Elton Ong, managing director, Fullerton Healthcare Group Interactive session 3 Interactive session 4 Afternoon coffee break Panel 2: Maximising the value of employee health and financial wellness Forward-thinking employers are investing in wellness programmes as part of their business philosophy and human capital strategy to change the physical, mental and financial health of their organisations and ultimately impacting employee engagement.

• Understanding the workplace culture and recognising employees needs when building a healthcare programme • What are the challenges of creating a culture of wellness and how to overcome them within your organisation?

• Effective approach to design successful corporate wellness programmes • Successful healthcare and wellness programme best practices Moderator: Rupali Gupta, HR director, Mundipharma Panelists: Doris Ooi, vice president, human resources reward, global markets, Unilever Asia; Joanna Miller, HR director, American Express; Alex Leung, health consulting and analytics leader, CXA Group; Anna Tan, senior associate, Wentworth People Interactive session 5 End of Employee Healthcare Interactive 2015

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SPEAKERS

Derek Goldberg Managing director, Southeast Asia Aetna International Derek Goldberg is the managing director for Southeast Asia at Aetna International, based in Singapore. In this role he serves as chief executive of Aetna Insurance (Singapore), chief executive of Aetna Insurance Company Limited (Singapore branch) and president commissioner of Aetna Global Benefits Indonesia. He is responsible for developing its business throughout the Southeast Asia region.

He joined Aetna in 2006 as director of business operations. In 2008, he relocated from Aetna’s Hartford Connecticut headquarters to Hong Kong, where he led the integration of the Asia Pacific operations of Goodhealth Worldwide after Aetna acquired the company. In 2010, he relocated to Singapore to establish Aetna’s office as a regional hub for development of Southeast Asia.

During his career with Aetna, he has led a number of international development initiatives, including the acquisition of an insurance licence for Aetna Health Insurance Company of Europe Limited and the implementation of strategic partnerships in various locations throughout the world.

Alex Leung Health consulting and analytics leader CXA Group Alex Leung brings more than 10 years of experience at the intersection of healthcare, employee benefits and technology to CXA. In his role, he is focused on building the company’s health management consulting and analytics capabilities to help companies in Asia tackle the growing employee health issues and maximise the value of their employee benefit spends.

Previously, he led the consulting and analytics functions at Collective Health, a growing health insurance technology start-up in the US. He advised companies on their benefit strategies and managed Collective’s analytics approach and methodology. Earlier in his career, he was a management consultant at Deloitte Consulting and a pricing actuary at Blue Shield of California, a large health insurer and managed care company.

He holds a MBA from UC Berkeley and a BS in mathematics from UCLA. He is a fellow of the Society of Actuaries and a member of the American Academy of Actuaries.

Joanna Miller Human resources director American Express, Singapore and Indonesia Joanna Miller is the director of market human resources for the Singapore and Indonesia markets for American Express, a position she assumed in January 2015. She leads the HR team that drives talent management, employee engagement and career development and oversees all aspects of the employee life cycle, while working closely with the Singapore senior leadership team to drive the business strategy through human capital.

She began her career with Deloitte Consulting in New York City in 2006, specialising in change management, communications, talent management and organisational design.

After five years she joined American Express as director of change management for the global business services organisation. In 2012, she relocated to London as the director assistant to the global head of market human resources and global employee and labour relations.

She supported talent management activities and strategic HR initiatives for the 300-person global HR organisation spanning six regions, working closely with HR leaders in all American Express locations to drive business results.

Rosaline Koo Founder and CEO CXA Group Rosaline Koo is the founder and CEO of CXA Group, an employee benefits and healthcare big data start-up. Before CXA, she led Mercer Marsh Benefits in 14 countries across Asia Pacific, growing the business by 800% over eight years.

She also worked for ACE Insurance, Bankers Trust and Procter & Gamble.

She has an MBA from Columbia University and attended UCLA. She has been invited to speak at high-profile events, including the Bloomberg ASEAN Business Summit, FT-BNP Paribas Women at the Top Asia Summit, Tech in Asia Meetup, Passion Unleashed, as well as various HR seminars.

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SPEAKERS

Eudora Choo Vice president – benefits governance (APAC) Deutsche Bank AG, Asia Pacific, head office Eudora Choo works for Deutsche Bank as vice president for benefits governance, covering 16 countries in Asia Pacific. She is responsible for regulatory compliance, financial management, strategic and the creative drive of a wide array of benefits programmes for 18,000 employees in the region. Before joining Deutsche Bank, she spent many years in the area of benefits consulting and human resources with large MNCs, serving a diverse clientele. She established impactful stakeholder outcomes and sustainable commercial value through implementing complex changes and forward-looking initiatives relating to health and wellness, flexible benefits, insurance arrangements and employee engagement strategies.

She holds a Bachelor of Science (honours) in management, she is a senior associate of The Australian and New Zealand Insurance Institute, a certified Six Sigma brown belt and a trained medical underwriter with an indepth understanding of the healthcare environment in Asia.

Dr Elton Ong Managing director Fullerton Healthcare Group

Kathy Goh Director, HR shared services DFS Venture Singapore Kathy Goh looks after global HR shared services for the DFS Group. Before being appointed global head of HR shared services, she was DFS’ Asia head for compensation and benefits.

Before joining DFS, she was the Asia operations manager and Asia payroll manager looking after HR employee services across Asia in Citibank.

Her other HR appointments include VP of rewards at MediaCorp and regional reward and operations manager with Visa International. She has many years of HR experience, mainly in compensation and benefits and HR shared services.

Sow Chat Gan Benefits director, Asia Pacific Honeywell

Dr Elton Ong leads the Singapore business for the Fullerton Healthcare Group. He is a physician by training with more than 10 years of clinical practice experience. He has post graduate qualifications in general surgery, orthopaedic surgery, occupational medicine and health insurance. He is equipped with an MBA from Imperial College and has participated in the Harvard Business School’s executive education programme.

He serves as the medical advisor and chairman on the medical board for Fullerton Healthcare Group’s corporate clients. He actively engages partners and clients in business development, health risk management and healthcare solutions implementations. He has also successfully driven numerous postmerger integration activities and understands how to increase the enterprise value of an organisation by using big data to drive the strategic decisionmaking process.

He is particularly passionate about approaching healthcare big data analytics from a clinical and occupational perspective, finding useful industry applications and thereby making a meaningful contribution to improving access to affordable and high quality healthcare in the employee benefits and worker’s compensation marketplace.

Sow Chat Gan is the Asia Pacific benefits director for Honeywell covering 16 countries in AP. He has held various leadership positions in his illustrious career in rewards within high-tech, semiconductor, telecommunications and FMCG industries.

He has a total of 19 years of HR experience specialising in the full spectrum of compensation and benefits. In his role, he works extensively on benefits management in delivering strategic plan design reviews, cost containment models, supplier management, data analytics business decisions and corporate governance across the countries in the AP region.

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SPEAKERS

Akankasha Dewan Senior journalist Human Resources

Dr Walter Lim Medical director Integrated Health Plans

As a senior journalist at Human Resources, Akankasha Dewan takes a lead role in producing thought-provoking editorial print and online content across Singapore, Malaysia and Hong Kong.

Dewan enjoys leading compelling HR-related conversations with senior industry professionals, and is establishing herself as an insightful columnist who is dedicated towards continuously exploring the wide-ranging secrets of the HR industry.

She joined Lighthouse Independent Media as a journalist and content producer towards the end of 2013, and has also produced conferences themed around topics such as training and compensation.

A master’s graduate in English, Dewan has been in Singapore for more than two decades. She has interned as a reporter in various local media houses, and has worked in Unilever’s HR division.

Rupali Gupta HR director Mundipharma

Dr Walter Lim is a medical director at Integrated Health Plans (IHP) where he oversees key accounts and new product development. He works closely with a broad range of clients to provide medical insights and solutions.

Before IHP, he was an investment manager in a corporate venture fund where he led investments in digital health and early deals in the fintech space.

He was previously a practice lead at the Ministry of Health Holdings where he developed the investment strategy for Singapore’s national electronic health records system. In his early career, he was in clinical practice at the Singapore General Hospital.

Irene Leng Human resources director National Kidney Foundation

Rupali Gupta is heading three roles at Mundipharma – L&D, talent management and executive compensation for Emerging Markets (the rest of the world except North America and Europe), and heading up Singapore HR. She has been with Mundipharma’s Emerging Markets for over two years, and brings a unique mix of design ability, along with an implementation capability due to her experience in management consulting and line HR. She was with Accenture Consulting for about 10 years and has worked in various aspects of HR ranging from leadership development, HR transformation, culture transformation, organisation design, recruitment, staffing, tools and technology, change management, performance and rewards as well as design and implementation of processes across Asia.

She has extensively engaged with and managed senior stakeholders in leadership teams across organisations to design solutions and implement recommendations. She can speak English, Hindi and Portuguese.

Irene Leng has more than 20 years of progressive experience in a wide range of areas: human resource management, facilities and loss prevention management, procurement and office administration in various industries.

She has been a human resource director for the National Kidney Foundation since January 2013 and is responsible for the full spectrum of human resource functions.

Being a strategic HR business partner, she acquired a strong hands-on experience in HR operations, including M&A integration, talent management, compensation and benefits, change management, business units restructuring and right-sizing.

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Everyone deserves to enjoy their working life Enjoying your work can transform your performance. Imagine loving your work while achieving brilliant results – just think what you could accomplish if your entire company worked this way. We can help you make this change.

We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services, making sure that all your employees are stimulated and productive, and reach their full potential.

Together we can revolutionise the world of work.

Unlock your team’s potential and lead change for your business with Wentworth People.

www.wentworthpeople.com

SPEAKERS

Molly Ang Executive director – compensation and benefits Seagate Singapore International Molly Ang is responsible for the C&B function in China, Asia Pacific, Singapore, Thailand and Malaysia with a total headcount of 36,000 employees. She is responsible for base pay and other pay components, equity stock plans, variable pay and reward programmes, healthcare and benefits.

She brings with her more than 15 years of HR experience and has held various HR positions in different business and service environments in the private and public sectors, such as sales offices, joint ventures, engineering, consulting and manufacturing operations.

Doris Ooi Vice president, global reward Unilever Doris Ooi spent most of her career in multinational companies where she assumed roles covering a wide range of specialisations in both general management and HR – the setting up of regional headquarters, reward strategy developments, market intelligence, business partnering and HR transformation as well as HR information systems.

She joined Unilever in 2007 as the geography reward director for Asia.

Within five years in the company, she has progressively taken on more senior reward roles with expanded scope from a single region to multiregional (vice president for Asia, Africa and Central and Eastern Europe) to global (vice president reward – global markets).

In 2014, she was appointed vice president of global reward.

Anna Tan Senior associate Wentworth People Anna Tan’s career spans working in the UK for 18 years where she has led multi-million dollar portfolios as a project, programme and business change consultant for corporates and governments. She has numerous accolades and awards, including the prestigious UK Government – Cabinet Office Award for delivering the first ever single civil service employee engagement programme, encompassing 98 organisations and half a million employees.

She has lived in Singapore since 2011 where she has led major change management initiatives across the APAC region for MNCs such as Johnson & Johnson and RS Components. She now leads the Wentworth People Asia team, supporting companies across the region to realise incredible performances through active change management, corporate training, facilitation and executive coaching.

She is an accredited NLP Master, Advance MSP (managing successful programmes) and PRINCE2 practitioner.

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VP & DIRECTOR LEVEL HR PROS ONLY Meet with senior HR leaders and mobility specialists from global MNCs to share the latest global mobility management trends & best practices at this invitation-only one-day conference.

• Keynotes and panel discussions will address the latest issues in expatriate

MALAYSIA 23 FEB 2016 ALOFT KL

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management and global mobility strategy • Interactive roundtable setting provides excellent networking opportunities and

SINGAPORE

valuable two-way discussions • Delve into 5 key mobility topics at interactive sessions led by selected experts throughout the day

26 FEB 2016 SHANGRI-LA HOTEL

SPONSORS AND EXHIBITORS Worldwide Relocation & Movi ng

R e q u e s t fo r y o ur co m p l im ent ary inv it at io n no w at www. wo rkf o rcemo b i l i ty. asi a

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SPONSORS & EXHIBITORS PLATINUM SPONSOR

GOLD SPONSOR

Fullerton Healthcare

ConneXionsAsia

Fullerton Healthcare is Asia’s leading provider of integrated enterprise healthcare services.

Operating in six countries with over 175 fully owned medical clinics, Fullerton Healthcare works with over 25,000 companies, including some of the world’s most recognised brands to care for over eight million lives.

By upholding the highest standards of medical care and championing constant innovation, Fullerton Healthcare aims to transform the standards of healthcare in Asia, and improve the lives of the people it serves and the communities in which it operates by making quality healthcare accessible and affordable to all.

CXA is Asia’s first one-stop flex wellness marketplace that transforms a company’s current healthcare spend into an integrated benefits and wellness programme where employees are rewarded for becoming healthier. Employees can allocate their employer contribution between insurance coverage and wellness services from CXA’s benefits marketplace to suit their individual needs. CXA manages the administration for HR and provides the ROI data (baseline health risks/biometrics, activities, claims, costs) to help HR improve their workforce health and cut claims costs.

Companies appointing CXA as broker receive the standard platform at no additional cost, together with its analytics, flexible benefits and workplace wellness administration.

CXA currently has brokerage operations in Singapore and Hong Kong with plans to expand across Asia.

SILVER SPONSOR

SILVER SPONSOR

SILVER SPONSOR

Aetna International

StarWellness Pte Ltd

Wentworth People

Aetna International is committed to helping create a stronger, healthier global community by delivering comprehensive healthcare benefits and population health solutions worldwide.

One of the largest providers of international private medical insurance. Aetna International serves more than 650,000 members worldwide, including expatriates, local nationals and business travellers. Its global benefits include medical, dental, vision and emergency assistance and, in some regions, life and disability. Aetna International also offers customised technological and health management solutions for healthcare systems, government entities and large employers to improve people’s health, enhance the quality of care and contain costs.

StarWellness is a subsidiary of Star Controls Group Holdings, a 20-year-old Singapore company and a leading manufacturer of valves, instrumentation and other related equipment in China. StarWellness began its commercial activities by designing, producing and marketing water ionizers in 2013.

Today, StarWellness is the only company to produce its own line of water ionizing machines in Singapore, perfect for alkalising local tap waters. The benefits of drinking alkaline water using water ionizers are slowly, but surely gaining awareness in Singapore. The main benefits include detoxification, hydration, better digestion, reduced acidity and higher energy levels.

More alkaline water systems designed and built for companies will be launched in 2016.

Imagine loving your work while achieving brilliant results – imagine a whole business operating at that level. Enjoyment of your work not only transforms your working life and performance, it also increases the bottom-line of your business.

A true win-win.

Helping people and their businesses succeed is what we’ve been doing for more than 20 years.

With our help, you can create a fulfilling and enjoyable workplace culture, enabling your employees to feel more engaged, making sure that your people are stimulated, productive and do what they do brilliantly – regardless of their role.

We deliver this amazing transformation through our comprehensive range of consulting, training, facilitation and coaching services.

Together we can revolutionise the world of work.

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DELEGATE FEEDBACK FORM Your evaluation of this conference is very important to us Please help us by taking time to fill out this evaluation form. Your responses will help us develop conferences that are relevant to you and your industry. Return the form to the registration desk or to anyone from the Human Resources team before you leave the conference.

Name Job Title Company Address Tel No:

Mobile No:

Fax No:

Email: What can you say about the event? What have you gained from attending it? How likely are you to attend next year? Are you pleased with the people you have met and heard from? What is unique about it from all the other conferences you have been to?

PART I: OVERALL EVENT EVALUATION 1. Please evaluate the followings using the scale: 1= POOR, 5 = EXCELLENT

Please Circle One

Comments

Overall Conference

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Conference Topics & Contents

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Venue Facilities

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Pre-Event Booking & Administration

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Registration & Administration at the Event

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2. What has been the most beneficial aspect for you in attending this event?

PART II: SPEAKERS’ EVALUATION 3.Which speakers or sessions did you enjoy the most or were of most value to you?

4. Which speakers or sessions did you enjoy the least or were of the least value to you?

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DELEGATE FEEDBACK FORM PART III: INDUSTRY UPDATES 5. What do you regard as the biggest issue or challenge facing your industry at present?

6. What is the biggest issue or challenge facing you in your current role?

7. Which additional topics would you have liked to be included in the programme?

8. Are you interested in the following topics or issues? Please tick topics which are of interest to you. (Human Resources upcoming events)

[

] Talent Management Asia

[

] HR Leaders’ Summit

[

] Workforce Mobility Interactive

[

] Training & Development Asia

[

] Employee BeneďŹ ts Asia

[

] HR Technology Interactive

9. Please provide details of any other topics that are of interest to you.

10. Which industry associations do you belong to?

11. What industry publications or portals do you read/subscribe to for your industry news & updates?

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