Employee Benefits Asia 2017, Malaysia

EDITOR’S NOTE CONTENTS Agenda

2-5

Speakers

6 - 13

Sponsors & Exhibitors

15 - 16

Are you prepared for the talent war?

The past two or three years have seen a breakneck speed of change in both the internal and external environment of organisations. No matter which industry one looks at: HR solutions, advertising and PR, healthcare, IT and ITeS, manufacturing, construction, services or the financial sector, each one has been impacted by substantial changes in the form of changing expectations of stakeholders, realignment of business models and newer forms of competition.

With the war on talent only getting tougher, in order for an organisation to meet its growing manpower demands, it is crucial for employers to seek out previously untapped means of rewards and recognition.

Let’s unearth these ideas together over two intense days of learning and discussion at Employee Benefits Asia 2017. Organised for the sixth year in Singapore, and for the third year in Malaysia, we are pleased to welcome you today to our twoday conference on compensation and benefits strategies. Every year we hope to tackle the most pressing issues faced by benefits and rewards specialists, and this year is no different.

Supplementing the on-stage action in the form of case studies and keynote presentations will be relevant panel discussions. You will also find a number of opportunities to network with speakers and delegates from various industries – so do make use of the conversation potential.

Moreover, we encourage you to participate in our Q&A platform, either just through a show of hands or by texting in your questions via PigeonHole, ensuring the most popular questions are tackled by the speakers.

As you settle in this morning, we in the Human Resources team look forward to meeting all of you.

Please send us your feedback and photos on either LinkedIn or on Twitter @mag_HR with the hashtag #EBA2017. Enjoy the conference!

One of the highlights as you join us this year is the refreshing set of topics on the agenda, ranging from best practices in flexible benefits, to costs of healthcare, and a focus on HR analytics.

Aditi Sharma Kalra Regional editor Human Resources aditis@humanresourcesonline.net

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AGENDA - DAY 1 8.00am 9.00am

Registration Opening address Aditi Sharma Kalra, regional editor, Human Resources

COMPENSATION AND BENEFITS TRENDS IN ASIA 9.10am

Opening keynote: The future outlook of HR standards in Malaysia Mohd Sidki Hasan, director, National Human Resource Centre (NHRC), HRDF

9.30am

The gig economy: How HR should prepare itself from a compensation and benefits perspective • What is it and why should we care?

• What challenges does the rise of the gig economy bring for HR professionals?

• How should we prepare for it in the context of compensation and benefits?

• Case studies and recommendations.

Derrick Lim, training and employee engagement lead, Hewlett-Packard

10.10am

Longer, healthier and better working lives – making a real difference to employee benefits • The pursuit of talent is a war, not a single battle.

• Listen to what employees are saying and understand what matters most to them.

• Innovate, differentiate and work with the right partners to win.

Shah Rouf, chief business development officer, group corporate solutions, AIA Group

10.50am

Coffee break

BALANCING OUT COST AND BENEFITS 11.20am

Keynote: How to reduce healthcare costs without cutting benefits • Understanding the key benefits cost drivers.

• Effective strategies on cutting medical costs without compromising on employee benefits.

• Case studies with proven successful stories.

Hash Piperdy, chief executive officer, Mercer Malaysia

12.00pm

Panel discussion: Stretching the compensation and benefits budget in a slowing economy • What are your focuses for C&B in 2017/2018?

• Will you make any changes to your current flexible benefits for your employees?

• How do you maximise employee retention and boost staff morale during an economic downturn?

• What are the new or innovative C&B initiatives you are looking at?

Moderator: Rhenu Bhuller, partner, Frost & Sullivan Panellists: Sainthan Satyamoorthy, chief corporate solutions officer, AIA Malaysia Lai Tak Ming, director, group human resources and administration, Gamuda Shahmi Samsuddin, head of compensation and benefits, iflix Dr Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)

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12.50pm

Lunch

BEST PRACTICES IN FLEXIBLE BENEFITS 1.50pm

Case study: Flexible benefits to attract and retain a young workforce (by a tech start-up) • The perks and company culture at OpenMinds and the rationale behind them.

• The challenges in the implementation and strategies towards that.

• Key measurement of ROI and the success factors.

• Moving forward – new initiatives on flexi benefits.

Daryll Tan, co-founder and director, OpenMinds™

2.20pm

Case study: How to use flexi benefits to address demographic challenges (by an MNC) • Introduction of four key pillars and the rationales behind them.

• Challenges in implementation and the strategies towards that.

• Key measurement of ROI and success factors.

• Moving forward – new initiatives on flexi benefits.

Penelope Gan, deputy group CHRO, AmBank Malaysia

2.50pm

Coffee break

EMPLOYEE ENGAGEMENT 3.20pm

Flexible work arrangements: inclusiveness and engagement in the changing face of workforces • Why FWAs? • Types of FWAs. • Benefits and challenges for business.

• Case studies and steps to kick-start your FWA journey.

• Critical success factors.

Andrew Ng, HR director, Fonterra

4.00pm

Case study: How to foster a culture of engagement, alignment and loyalty • Understand what your employees are thinking and what drives them in engagement.

• Creating a flexible, humane and inclusive culture at work.

• Making good use of social platforms for communication outside work.

• Drive consistent engagement through the right reward mix.

Samuel Wee, general manager – business operations, REV Asia

4.30pm

Closing remarks Dr Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)

5.00pm

End of Day 1

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AGENDA - DAY 2 8.00am 9.00am

Registration Opening address Dr Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)

THE INNOVATIONS 9.10am

Workplace innovation: Driving better business outcomes through better employee experiences • Introduction of workplace programmes and initiatives.

• Qualitative and quantitative benefits – how employees feel about them.

• Why it works – the key takeaways.

Ezekiel Vicente, CHRO and VP for technology, Mindvalley

9.50am

Case study: Evolution of total rewards @ Digi • Why the shift?

• Essence of Digi’s total rewards strategy.

• What’s in it for the company and employees?

Sulaxmi Prasad, head of performance, rewards and analytics, Digi

10.30am 11.00am

Coffee break Panel discussion: How to build a competitive compensation and benefits package • What benefits do your current employees want and how do you address that?

• What do the people that you want, want?

• What are you prepared to do to attract your ideal employees – and keep them?

• What do you see as the future challenges?

Moderator: Andrew Yeo, director, group human resources and technology, New Toyo International Holdings Panellists: Petrina Chong, group director, human resources, Berjaya Hotels & Resorts Chandralakshmi Thiruchelvam, head of performance and rewards, Heineken Lisa Wong, HR and administration director, Land Pacific Development Cilia Rasasegram, chief experience officer, The Employee Experience Project

HR ANALYTICS AND METRICS 11.40am

In-depth knowledge-sharing: Effective ways of using HR analytics in designing and tracking rewards programmes • Introduction to rewards analytics. What is the current state?

• Role of big data in rewards strategies.

• Various types of analytic tools for tracking your rewards strategies.

• How to overcome challenges.

Dr Jaclyn Lee, senior director, human resources and organisation development, Singapore University of Technology and Design

12.40pm

4

Lunch

HEALTHCARE AND WELLNESS 1.40pm

Case study: A comprehensive approach to managing costs and creating a culture of health • Create a comprehensive strategy on the various aspects of employee health, including personal, organisational and community.

• Implementing mental health awareness campaigns at your organisation.

• Effective measurement of the programmes.

Then Sik Kwang, head of human resources, DHL IT Services

2.10pm

The global shift from wellness to wellbeing – why wellness isn’t enough • Why are employers shifting their view on their role in the overall wellbeing of their workforce?

• The many ways narrowly focused wellness programmes aren’t meeting employee or employer needs.

• Components of holistic employee wellbeing and ways to embed it into your culture.

John Garrido, Asia regional director, Virgin Pulse

2.50pm

Coffee break

3.20pm

Case study: Re-inventing benefits packages to improve work-life balance for internal stakeholders • Creative practices that drive a high-performing and motivated workforce.

• Tracking the performance management of employees.

• Understanding employees’ perspectives on variable components of a sound compensation package.

Adriad Choo, human resources and administration director, Puratos

3.50pm

Case study: How to make wellness programmes sustainable and cost-effective • Why do we have wellness programmes and do they really work?

• Elements of a successful wellness programme.

• Strategies to develop a sustainable and cost-effective wellness programme.

Florence Tan, corporate responsibility senior manager, PwC

4.20pm

Closing remarks Dr Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)

4.40pm

End of Employee Benefits Asia 2017

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SPEAKERS

6

Shah Rouf

Sainthan Satyamoorthy

Penelope Gan

Petrina Chong

Chief business development officer, group corporate solutions AIA Group

Chief corporate solutions officer AIA Malaysia

Deputy group CHRO AmBank Malaysia

Group director, human resources Berjaya Hotels & Resorts

Shah Rouf was appointed chief business development officer of group corporate solutions at AIA Group in November 2016. Before this, he was CEO of AIA Sri Lanka from March 2010, and before that CEO of Aviva Romania from 2006.

He has more than 24 years of experience in the industry, having held senior management positions in life and non-life insurance in the UK, Middle East, India and continental Europe.

Sainthan Satyamoorthy is with AIA as the chief corporate solutions officer responsible for all distribution channels for group insurance and growing the corporate solutions business in Malaysia. Previously, he was the regional head of bancassurance for AIA Group responsible for driving the bancassurance channel for Southeast Asia and India. He subsequently moved to Jakarta to anchor the position as head of partnership distribution driving significant growth in bancassurance, direct marketing and credit life. Before joining AIA, he was with CIMB Aviva Malaysia where he was the sales director, responsible for all distribution channels in covering both conventional and Takaful business. He has experience in various actuarial and distribution roles around Europe, latterly with Aviva Europe bancassurance where he was the head of business and strategy development with responsibility in developing the overall strategic outlook for Europe bancassurance

Penelope Gan is known for changing and shaping team cultures by challenging norms with innovative ideas and strategies.

As an example of the fruits of talent management and mobility programmes, she has held strategic positions within corporate planning and business transformation before transitioning to human resources.

She is passionate about developing impactful HR programmes that maximise value for employers and employees and employs savvy cross-generational tailored communications to drive desired outcomes. Her initiatives have been recognised for numerous accolades and awards, including Best Employers Malaysia, Best Employers APAC, and ServQual.

In a personal capacity, she has travelled extensively and raised funds through photo-documentary projects for NGOs in Asia. Her love for humanity and experience has brought a rich and varied perspective in life and work.

As the group director of human resources, Petrina Chong is responsible in directing, implementing and managing the human resource department at Berjaya Hotels & Resorts. Brimming with passion and enthusiasm, she has 27 years of experience in the hospitality industry. She started out as the head of operations-cum-training-manager in HCIMC. Subsequently, she took her career up a notch as the director of training and personnel development in Paradise Hotels & Resorts International, Kuala Lumpur. She also has an excellent track record in retaining top talent and driving inspirational changes for Swiss Garden International, Cititel Mid Valley & Penang, Hotel Equatorial, Kuala Lumpur and JW Marriott Hotel, Kuala Lumpur.

During her stint as the manager (cluster) of human resources with UOA Hospitality, she successfully spearheaded the pre-opening of its Convention & Conference Centre, Invito Hotel Suites as well as V E Hotel & Residence.

Then Sik Kwang

Sulaxmi Prasad

Andrew Ng

Rhenu Bhuller

Head of human resources DHL IT Services

Head of performance, rewards & analytics Digi

HR director Fonterra

Partner Frost & Sullivan

Then Sik Kwang has more than 15 years of experience working across a wide spectrum across the IT areas. From 2001, he worked with DPDHL IT Services in various capacities having opportunities to work on technology projects in Asia and Europe. He moved back to Malaysia in 2012 and has since pursued his interest in the area of human capital and people development. He believes in embracing change and continuous improvement to transform challenging situations into a success which is reflected in his motto of “difficulties only make you do it better”. He is currently the head of HR of DPDHL IT Services in Cyberjaya, Malaysia.

Sulaxmi Prasad has nearly 10 years of experience, the majority of which have been in the areas of rewards and performance. Over the course of her career in HR, she has worked in both line HR and consulting. She has worked in diverse geographies across Asia Pacific (India, Singapore, Thailand and Malaysia). She has broad experience in global rewards having managed compensation and benefits programmes for more than 30 countries across Asia and Europe. Her career has spanned stints at Infosys India, a global C&B role at Agoda (Thailand) as well as consulting roles with Mercer (India) and Towers Watson (Malaysia).

In her last role, she was leading the data services business for TW Malaysia. She holds a MBA in HR and an engineering degree in computer science.

Andrew Ng has more than 23 years of local and regional experience in the full spectrum of HR in SE Asia and the APAC region. He possesses vast experience in organisation culture alignment, organisation design, change management, learning and organisation development.

He is a certified executive coach, certified NLP practitioner, certified training facilitator and also a certified career development and performance coach. His professional experience in various MNCs encompasses diverse industries from banking, retail F&B, education, engineering, pharmaceutical to FMCG. He is currently the HR director at Fonterra Malaysia covering R&D, plants operations and the commercial business. Before joining Fonterra, he held a regional HR role at Sanofi, Swisslog and Emerson Network Power.

A founding member of Frost & Sullivan’s Asia Pacific operations, Rhenu has always been at the forefront of pioneering new initiatives working with clients globally across major developed and emerging markets. With more than fifteen years of research and consulting experience, Rhenu has worked with both global multinational companies as well as regional companies in market strategy, industry convergence and business model innovation to take advantage of the major mega trends and the opportunities they provide in the industry globally.

Regularly sought after by the media to provide opinions on market developments, Rhenu moderates panels and presents at private client seminars and industry conferences, as well contributes to print, social and online media (e.g.

BBC, Bloomberg, CNN and CNBC).

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SPEAKERS

Lai Tak Ming Director, group human resources & administration GAMUDA Lai Tak Ming is the director of group HR and administration at Gamuda, the largest construction group in Malaysia and one of the largest in the region. Today, he is responsible for the group’s strategic human resource direction in developing human capital sustainability and a culture of leadership excellence for Gamuda to become the industry’s employer of choice. He drives all areas of human resource management, talent engagement and development as well as organisational development to support the group’s expansion plans. Specific initiatives include mentoring and coaching, employee engagement, worklife and wellness, women@work and diversity and employment of people with autism.

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Chandralakshmi Thiruchelvam Head of performance & rewards Heineken Chandralakshmi Thiruchelvam is responsible for strategising and managing total rewards for Heineken Malaysia. Her remit includes managing compensation, benefits, performance and operations to ensure Heineken is able to attract and retain the right type of talent. Before joining Heineken, she was the director of compensation and benefits for Asia with Western Digital, and similarly with HSBC, she played a similar role in a regional capacity.

Before joining the corporate world, she was with various consulting houses: Towers Perrin, Mercer and Watson Wyatt. She has consulted with a variety of multinationals, government bodies and small and large companies across different industry sectors and countries. Examples of some of the projects she has managed include compensation package design, benefits package audit and design, organisational structure design, incentive plan design, business process re-engineering, job evaluations, and employee evaluations where the responsibility was to address the issue that was being faced by the client, and design a programme to address it.

Derrick Lim

Mohd Sidki Hasan

Training & employee engagement lead Hewlett-Packard

Director, National Human Resource Centre (NHRC) HRDF

Derrick Lim has been an experienced facilitator, change agent and L&D consultant for global companies over the course of his career. Companies that he has worked for include RS Components, Toshiba, StarHub and NOL, not to mention a number of other conglomerates he has designed and delivered bespoke programmes for while a partner in a consulting firm. He is adept to delivering bespoke programmes to MNCs, and working closely with cross-border teams and leaders in a matrix or multi-cultural environment. Currently at HP, he designs and develops curriculums in partnership with SMEs internally and externally to address the larger competency gaps across key roles at APJ (Asia Pacific and Japan).

His other portfolio is to engage employees in numerous innovative ways that will drive business success, especially at a time when change and complexities are more challenging. He holds an MBA and is certified in expertise such as team and talent management plus a host of other professional accreditations.

Mohd Sidki Hasan is the director of the National Human Resource Centre (NHRC), Human Resources Development Fund (HRDF).

Previously, he was an associate director of finance and HR for a subsidiary of Bank Negara which specialised in accreditation and quality assurance of training programmes in the financial services industry. He is a chartered accountant, a member of the Malaysia Institute of Accountants and a fellow member of the Chartered Institute of Management Accountants. He holds a master’s degree in business administration from Universiti Teknologi MARA. He is also a member of the Malaysia Economic Association, Institute of Internal Audit Malaysia and American Board of NeuroLinguistic Programming.

Aditi Sharma Kalra

Shahmi Samsuddin

Lisa Wong

Dr. Henry Yeoh

Regional editor Human Resources

Head of compensation & benefits iflix

HR and administration director Land Pacific Development

Deputy president Malaysian Institute of Human Resource Management (MIHRM)

Aditi Sharma Kalra leads all editorial content for Human Resources, in its print, online and social media forms. In her role, she is responsible for leading thought-provoking and quality industry content for a growing senior-level HR readership, as well as strategically growing the brand’s presence and reach online, and through a growing number of industry events, conferences and awards shows. Aditi joined Lighthouse Independent Media as a senior journalist in September 2014, having worked previously in Hay Group as part of the marketing team. Before Hay Group, she worked with monthly HR magazine The Human Factor, published by New Delhi-based Planman Media, where she was part of the core team to transform the publication from an academic journal to the most widely-read HR magazine.

Shahmi Samsuddin is responsible for the group-wide C&B strategy and implementation at iflix. His current challenge for C&B is to implement global advance solutions with warp speed (iflix was established in 2015 and is already in 24 countries) in emerging markets where the organisation focuses its business. Receiving his bachelor’s degree in BBA (HR) from UNITEN and an MBA from University of Southern Queensland, he has spent his career with multiple organisations (HSBC, Sapura, IBM and PETRONAS).

His experience encompasses mainly regional and global C&B which also includes various HR projects and workforce strategies.

Understanding how to translate the HR language to a financial language, as well as when to position C&B as the “driver” or as a “consequence”, is what he believes to be the key for successful C&B programmes.

Lisa Wong has been the HR and administration director of Land Pacific Development since 2014.

She is majoring in biochemistry and a postgraduate diploma in HRM. She has more than 15 years in human resources and throughout her HR journey, she has been in the manufacturing industry, education industry, IT industry and is now in property development. During her tenure at the IT company in 2008, she worked with the programmer to write up the company cloudbased attendance system to manage the flexible working hours for programmers, along with other projects.

Dr Henry Yeoh is the deputy president of the Malaysian Institute of Human Resource Management (MIHRM). He has also been appointed to the Malaysia Advisory Board by the International Supply Chain Education Alliance (ISCEA). His recent involvement in the HR community was being appointed as a member of the National HR Leadership Council by MIHRM as well as serving as a member of the 2015 Global Advisory Council of the World HRD Congress. He is a multiple HR leadership awards recipient: Global HR Excellence Award 2010; HR Leader of the Year – gold award and Employer of Choice silver award (2013 Malaysia HR Awards); and HR Leadership Award 2014 in recognition of his 30-plus years as a HR practitioner and senior strategic business partner.

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SPEAKERS

10

Hash Piperdy

Ezekiel Vicente

Andrew Yeo

Daryll Tan

Chief executive officer Mercer Malaysia

CHRO and VP for technology Mindvalley

Director, group human resources & technology New Toyo International Holdings

Co-founder & director OpenMindsTM

Hash Piperdy is the CEO of Mercer’s Malaysia operations. In his role, he is focused on bringing the best of Mercer’s capabilities in advancing the health, wealth and careers of the most vital asset of its clients – their people. He has nearly 20 years of international consulting experience, gained while working across the UK and Europe, and more recently in Asia.

He has advised many leading organisations on all aspects of their human capital strategies, including game-changing HR transformation, actuarial and investment consulting, and mergers and acquisitions (pre and post deal) integration projects. Before joining Mercer, he was a director with another leading global consulting firm. He holds a bachelor’s degree in pure mathematics from Bristol University (UK) and is a Fellow of the Institute of Actuaries in the UK

Ezekiel Vicente has held leadership positions in various organisations – from corporate, government, non-profit to private businesses.

Through these experiences and studying high performance experts in the fields of health, nutrition, leadership, personal growth and spirituality, he believes that effective leadership starts and ultimately ends within and requires one to have a holistically healthy life in mind, body and spirit; for if one is not able to lead oneself by living a life that is truly aligned with one’s inner truth, they have very little chance to be truly effective leaders of other people. This has led him to be one of the forefront leaders at Mindvalley – leading both people strategy and technology. He is an avid biohacker, life/performance coach, yogi and martial artist.

A qualified advocate and solicitor, Andrew Yeo chose to further his corporate career and has since played various leadership roles in several countries. He spent 14 years at British American Tobacco, leading large-scale business transformations and brings expertise in talent and change management, succession planning and information technology. He was the youngest director appointed to lead HR for Asian Emerging markets in 2008, and has worked in Indochina and North Asia before joining New Toyo International, a regional packaging group. Among his achievements, he successfully developed a ready bench of leaders across countries. He also brings experience in regional recruitment and employer branding, working alongside top brand management agencies in the UK and Hong Kong. He is a strong proponent of adopting a commercial approach to HR and IT and is known for simplifying strategies and making them measurable.

Daryll Tan is the co-founder and social media consultant at OpenMinds™. Having founded two other businesses, he is actively involved in start-ups, social media strategising, product and business development. He has been blessed to work alongside high-profile brands such as CIMB, Celcom, Nestlé and Sunway Group. He has also been active in sharing his passion on entrepreneurship, leadership and social media to various media, organisations and events such as Microsoft, MaGIC, Maxis, Monash University, Astro, IGNITE, Groupon, The Capital TV, IGEM and more. As an entrepreneur, he strives to make a positive impact and create purposeful jobs; actively nurturing high-performing teams and enhancing innovative thinking

Adriad Choo

Florence Tan

Samuel Wee

Human resources and administration director Puratos Malaysia

Corporate responsibility senior manager PwC

General manager - business operations REV Asia

Choo Kok Wai, or Adriad as he is affectionately known as, has been working for Puratos Malaysia – a subsidiary of Puratos NV with its worldwide headquarters in Groot-Bijgaarden, Brussels – as a human resources and administration director for four years. His main tasks include promoting Puratos Magic (a set of DNA with six values and seven principles that forms the culture of Puratos), recruitment and staffing, organisational and space planning, performance management and improvement systems, employment and compliance to regulatory concerns, policy development and documentation, employee relations, compensation and benefits administration, employee safety, welfare, wellness and health.

As the corporate responsibility leader at PwC Malaysia, Florence Tan shapes and runs programmes for its people, community and environment that are sustainable and long term. She is constantly learning and trying to up her game.

Her current focus is ensuring PwC measures the impact of its efforts and programmes. Its work has been recognised at ACCA’s Malaysia Sustainability Reporting Awards in 2014 and 2015 for Best Workplace Practices. Throughout her 12 years at PwC, she has done staff engagement through the “great place to work programme”, a staff benefit portal; internal communications; and recently corporate responsibility and diversity and inclusion. She makes health and wellness a priority in her life and also champions it at work.

Samuel Wee is the general manager of business operations at REV Asia. He joined Khailee Ng, a serial entrepreneur and venture capitalist, to lead and grow SAYS. com from its infancy in 2011. Under Wee’s leadership and passion in building a freedom-centred workplace, SAYS and REV Asia established their positions as one of the most democratic workplaces in the world (SAYS in 2012 – 2014 and REV Asia in 2016), as ranked

by WorldBlu. He specialises in strategy and management and leads the growth of SAYS.com, Malaysia’s fastest growing social news network.

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SPEAKERS

Dr. Jaclyn Lee

Cilia Rasasegram

John Garrido

Senior director, human resources & organisation development Singapore University of Technology and Design

Chief experience officer The Employee Experience Project

Asia regional director Virgin Pulse

Dr Jaclyn Lee manages human resources and organisation development in her current role as senior director of HR for the Singapore University of Technology and Design. In her role, she is responsible for managing compensation structures, performance management systems, HR technology and analytics, international resourcing, human capital development, faculty HR management, as well as talent frameworks. She also has more than 25 years of experience in strategic HR in various industries.

This has included roles such as senior vice-president of group human resources in a Temaseklinked company with 12,000 employees and regional HR director in a global high-tech MNC across the Asia Pacific region.

She also specialises in the use of digital technology to drive culture change in organisations. She has a doctor of philosophy in business information systems from University of Twente in the Netherlands, a master’s in business from SMU, a master’s in HRM from Rutgers University and a BSC in psychology from Brandon University in Canada.

Cilia Rasasegram has more than 17 years of experience in human resources in Malaysia, Thailand and Indonesia. She has led the employee experience across the verticals of recruitment, onboarding, employer branding, employee engagement, learning and development, internal communications and CSR. She started her career at Kelly Services, where she was managing Malaysia’s commercial operations, and gained great experience from being a pioneer in Tune Protect, where she started and spearheaded the people and culture team across acquisitions, listing and multiple geographies, participating in the growth of the group from 15 employees to 500. She started The Employee Experience Project as she is passionate about partnering companies to get the edge they need by enhancing the various areas that influence employee experience to benefit the productivity, sustainability and profitability of a company. She now works directly with clients on various employee experience projects to help them solve their people puzzles.

John Garrido is the Asia regional director for Virgin Pulse. Virgin Pulse is the world’s largest wellbeing company supporting more than 2,000 clients and 2.4 million employees globally.

Virgin Pulse demonstrates to businesses that if you take care of your employees, they take care of your business. With billions of data points gathered from its local members for more than 10 years, Virgin Pulse brings deep insights into employee health challenges in Asia and proves the value on investment in strategic wellbeing initiatives. Organisations today understand that employees cannot be engaged in their work if they show up unhealthy or unwell, physically or mentally. However, most do not have a health and wellbeing strategy and fewer have executed an effective strategy.

Virgin Pulse impacts the entire workforce population to create a culture of health.

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Realise your potential The possibilities for business growth in Asia and beyond are limited only by your ambition.

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Our local experts act as an extension of your in-house team. We take care of vital administrative tasks for HR and payroll. And our online portal – TMF Horizon – helps you to meet the challenge of managing payroll across multiple countries. It offers you digital payslips, workflow task management, access to data and global reporting.

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SPONSORS Platinum Sponsor

AIA The Real Life Company AIA Group Limited and its subsidiaries comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets in Asia Pacific – with wholly owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97% subsidiary in Sri Lanka, a 49% joint venture in India and representative offices in Myanmar and Cambodia. The business that is now AIA was first established in Shanghai almost a century ago. It is a market leader in the Asia Pacific region (ex-Japan) based on life insurance premiums.

Gold Sponsor

Mercer Marsh Benefits™ Mercer Marsh Benefits provides clients with a single source for managing the costs, people risks and complexities of employee benefits. The network is a combination of Mercer and Marsh local offices around the world, plus country correspondents who have been selected based on specific criteria. Its benefits experts, located in 135 countries and servicing clients in more than 150 countries, are deeply knowledgeable about their local markets. Through its locally established businesses, it has a unique common platform which allows it to serve clients with global consistency and locally relevant solutions.

Gold Sponsor

Virgin Pulse Virgin Pulse, part of Sir Richard Branson’s famed Virgin Group, helps employers create workforces that are happier, healthier and ultimately more productive in all aspects of their personal and professional lives. The company’s modern, mobile-first platform delivers a personalised user experience that utilises gamification to engage users in building habits that inspire meaningful and measurable change across individuals and the business.

By helping employees thrive at work and in all aspects of life, Virgin Pulse is helping change lives and businesses for good. Unlike narrowly focused employee health solutions, Virgin Pulse’s solutions span the full wellbeing spectrum – from traditional wellness to strategic wellbeing – providing organisations with solutions that are appropriate for them today and tomorrow. More than 2,200 organisations representing many of the Fortune 500 and Best Places to Work have selected Virgin Pulse’s solutions to engage their workforces and drive their businesses forward.

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EXHIBITORS Sanofi Pasteur Sanofi Pasteur, the vaccines division of Sanofi, provides more than one billion doses of vaccine each year, making it possible to immunise more than 500 million people across the globe. A world leader in the vaccine industry, Sanofi Pasteur offers a broad range of vaccines protecting against 20 infectious diseases. The company’s heritage, to create vaccines that protect life, dates back more than a century. Sanofi Pasteur is the largest company entirely dedicated to vaccines. Every day, the company invests more than EUR one million in research and development. For more information, please visit: www.sanofipasteur.com

TMF Group TMF Group is a leading provider of global business services to clients operating and investing across the world. It focuses on providing specialised and business-critical financial and administrative services that help its clients to operate their corporate structures, finance vehicles and investments in different locations. It helps companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international structuring and structured finance.

With operations in more than 80 countries, including Malaysia (Kuala Lumpur, Labuan and Penang), it can provide you with a single point of contact to co-ordinate the day-to-day management of your externalised operations, and help to maintain clear communication across multiple jurisdictions.

CO-ORGANISER Malaysian Institute of Human Resource Management Malaysian Institute of Human Resource Management (MIHRM) was established in 1976 as Malaysia’s first professional body promoting the practice of human resource management. As the leading and independent body for human resource management in Malaysia, MIHRM has trained more than 20,000 competent HR professionals and practitioners in both the private and public sectors. The wide array of professional training courses, public programmes, consultation and support for organisations and individuals has put MIHRM at the forefront of the industry as the sole authority on human resource management in the country.

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