FALL 2014
MEMBER UPDATE FROM HARVARD UNIVERSITY EMPLOYEES CREDIT UNION
New HUECU Website Notice anything different at huecu.org? The new Credit Union website has been enhanced to provide more robust member resources, easier access to information, and an overall improved user experience. Here are some of the highlights: Mobile Responsive Design The new site has a flexible structure that will adapt based on the device you are using. So whether you access the site through your smartphone, tablet, or home computer; your browsing experience will be optimized for that particular format.
Personalized Location Information Our new Branch and ATM Locator tool will provide details about and directions to the locations nearest you, including HUECU branches and ATMs, surcharge-free SUM Program ATMs, NYCE shared deposit-taking ATMs, and CO-OP Shared Branch locations. Visit huecu.org today to see these and many other new features.
Expanded Resources & Support Our enhanced search feature goes beyond a typical keyword search. Members can type questions right into the search bar and receive instant answers from our extensive HUECU Knowledge Base. We’re also introducing a Document Uploader, which will allow you to quickly and securely deliver important documents to the Credit Union.
Meet the new
HUECU.org
eStatements
Holiday Hours
Sign up today and get easy access to your account history with no waiting for the mail to be delivered.
The Credit Union offices will be closed on the following dates:
Visit huecu.org/online-access/estatements to enroll today.
Monday, Oct. 13: Columbus Day Tuesday, Nov. 11: Veterans Day Thursday & Friday, Nov. 27 & 28th: Thanksgiving
HUECU staff will be happy to walk you through the sign-up process if you have any questions.
Not a bank. A benefit.
Introducing the Varsity Life Account
Coming Soon: EMV Chip Credit Cards
In August, HUECU launched the new Varsity Life Account, a checking account specifically designed for the teenage children (ages 13-17) of HUECU members1. The Varsity Life Account allows teens to develop important money management skills, while also maintaining parental access to their accounts.
Beginning in December, every new HUECU Credit Card will include the enhanced security of an EMV chip. EMV technology features an embedded microchip that makes it extremely difficult to copy a card, should it be lost or stolen, better protecting cardholders from many types of fraud.
The Varsity Life Account Features: • Free Checking Account with Debit Card • Free interest-earning Savings Account • Optional Club Savings Account for additional savings goals To open a Varsity Life Account, parents must first establish a membership for their teen by opening a Share Savings Account on which they are a joint owner1. They will then add a Varsity Life Checking Account to the new membership. The Varsity Life Checking Account comes with an HUECU Debit MasterCard® with a limit of $300. It also features unlimited free ATM transactions and refunds up to $10 per month for surcharges from other financial institutions. A free starter pack of checks is also available by request. Open a Varsity Life Account today at any HUECU branch. Learn more about the Varsity Life Account at huecu.org 1. HUECU requires a minor to have a joint account owner (residing at the same address) who will be jointly liable for any returned item, overdraft or unpaid charges and/or fees. A link may be established to the Share Savings Account or a Joint Owner’s Checking or Share Savings Account enabling pre-authorized overdraft protection. We may pay funds directly to the minor without regard to his or her minority. Check huecu.org for updates and full details.
How Does It Work? EMV chips are enhanced by providing dynamic data that cannot be known to someone who steals your card or your card number. It’s the most fraud-resistant payment method you can use. Where Are EMV Cards Accepted? The new EMV cards can be used anywhere MasterCard is accepted. If a merchant is not yet utilizing EMV chip technology, the transaction will be processed using the magnetic strip on the back. The additional security benefits of the EMV cards will be realized anywhere the technology has been adopted. EMV chip technology is already prevalent outside of the United States; however, many U.S. merchants are still in the process of updating their payment terminals. When Will EMV Cards Be Issued? Beginning in December, all new cards will include the EMV chip. When existing credit cards are reissued, they will be replaced with an EMV-enabled card. Once the new cards are available, the Credit Union will also be able to accommodate replacements by request. Learn more at huecu.org
Employee Highlights
Foreign Currency Exchange
Congratulations Laura Buso, an HUECU Service Champion!
HUECU now offers more than 80 different foreign currencies to members for their travel purposes. We will also buy back any unused foreign currency (paper only) once you return from your trip.
Laura Buso, Executive Assistant to the CEO, is the 2nd Quarter 2014 Service Champion recipient. The Service Champion award is the HUECU internal recognition program for service excellence. Each quarter, one employee is selected who personifies the HUECU commitment to personal service.
Travelers should have multiple payment options available while they are abroad. Credit and debit cards are useful tools for purchasing goods and services, but local currency is indispensable for tips, transportation needs, small meals, and other casual purchases. Save time and avoid security risks by arriving at your destination prepared. Please visit huecu.org for more information about ordering foreign currency before your next trip to ensure we have the currency you need available.
Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government
huecu.org • P.O. Box 382609, Cambridge, MA 02238 • 617.495.4460 • huecu@harvard.edu