Launch of FCA and Practitioner Panel Survey

The FCA and Practitioner Panel 2022/23 survey is being sent to a sample of regulated firms, to gather their feedback on how the FCA are doing in regulating the industry.

Carried out on the FCA’s behalf by Kantar Public, an independent social research organisation, the survey will be sent to all fixed firms and a sample of 13,000 flexible firms. If you are one of the firms selected to complete the survey, please take the time to provide your valuable feedback.

The FCA will use the survey results to better understand the issues affecting firms and assess whether any changes should be made to their approach as part of becoming a more innovative, assertive, and adaptive regulator. The anonymised results will be presented to the Practitioner Panel and our Board and published in summer 2023.

If you receive a request to participate in the survey and have any questions, please contact Kantar Public on 0800 015 0302 or at by email Alternatively, you can contact the FCA Supervision Hub on 0300 500 0597

FCA Consumer Duty podcast –Consumer Understanding Outcome

The FCA’s Manager of Consumer Policy (Richard Wilson) discusses the consumer understanding outcome, the regulator’s expectations on tailoring and testing of firm communications, and how this applies proportionally. The podcast also outlines what firms should be doing to monitor and evidence understanding.

The podcast can be found here.

Find more about Consumer Duty on the PIMFA website here.

FSCS Consumer Research: Attitudes towards financial advice 2023

This is the third in a series of FSCS research papers where they share insights from their exclusive consumer research, highlighting opportunities for us all to improve consumer outcomes.

This research is available here

FCA – Consumer Duty: new web-page and letters to the sectors

FCA has set out steps its taking to support firms with the consumer duty implementation together with the letters sent to the various sectors.

You can access the web-page here

Latest PIMFA Press Releases

PIMFA calls for Financial Conduct Authority to have greater role in protecting public from fraud

PIMFA delighted to welcome Paul Stockton and Stuart Dodson to its Board of Directors

Consumer Duty a ‘watershed moment’ that firms must take seriously, FCA warns at PIMFA conference

PIMFA welcomes update from FCA on the FSCS levy but continues to argue for a “polluter pays” model

Read more press releases here

PIMFA Press Coverage

The Wealth Net: PIMFA joins TikTok

Citywire Wealth Manager: Pimfa adds Brooks CEO Andrew Shepherd and Tatton COO to board

Professional Adviser: Consumer Duty is 'watershed moment' for firms, FCA warns

FT Adviser: Consumer duty ‘watershed moment’ to take seriously, warns FCA

Financial Planning Today: Consumer Duty is a ‘watershed moment’, says FCA director

Money Marketing: Leader: Are diversity and inclusion quotas a good thing?

See more of PIMFA in the press

EVENTS & LEARNING

Upcoming PIMFA Academies in 2023

PIMFA LIVE ONLINE LEARNING: MARKET ABUSE – ARE YOU DOING ENOUGH?

15 March | 09:30 - 12:30

PIMFA FINANCIAL CRIME CONFERENCE

LONDON

18 May | 10:00 - 18:00