3 minute read

HP ePrint Not Working

Introduction HP ePrint is a convenient feature that allows you to print from anywhere in the world. However, sometimes you may encounter issues with HP ePrint Not Working. In this blog post, we will provide you with a troubleshooting guide to help you fix the issue.

Restart Your Printer and Device The first step in troubleshooting HP ePrint Not Working is to restart both your printer and the device you are printing from. This will help to clear any temporary glitches that may be causing the problem.

Advertisement

Just switch off your printer and disconnect it from the power source to restart it. Before plugging it back in and turning it on, wait a few minutes.

Just switch your smartphone off and back on to restart it. This will assist in removing any transient issues that could be the problem.

Check the Firmware on Your Printer An outdated printer firmware might be another factor preventing HP ePrint from functioning. Verify that the firmware on your printer is current. Follow these steps to accomplish this:

•Press the "Setup" button on your printer.

•Use the arrow keys to select "Printer Maintenance" and press "OK."

•Select "Update the Printer" and press "OK."

•If there is an available update, select "Yes" and follow the on-screen instructions to download and install it.

Check Your Printer's Connectivity If your printer is not connected to the internet, HP ePrint will not work. Ensure that your printer is connected to the internet by checking the Wi-Fi signal strength on your printer's control panel. If the signal strength is weak or absent, move the printer closer to your Wi-Fi router or try resetting your router.

If your printer is connected to the internet but HP ePrint Not Working, check if your printer's network settings are correct. To do this, follow these steps:

•Press the "Setup" button on your printer.

•Use the arrow keys to select "Network" and press "OK."

•Select "Wireless Setup Wizard" and follow the on-screen instructions to reconnect your printer to your Wi-Fi network.

Enable ePrint Feature Ensure that the ePrint feature is enabled on your printer. To do this, follow these steps:

•Press the "ePrint" button on your printer's control panel.

•If ePrint is not enabled, select "Enable Web Services" and follow the on-screen instructions to enable it.

If ePrint is already enabled but still not working, try disabling and re-enabling it. To do this, follow these steps:

•Press the "ePrint" button on your printer's control panel.

•Select "Settings" and then "Remove Web Services."

•Wait for a few minutes and then press the "ePrint" button again.

•Select "Enable Web Services" and follow the on-screen instructions to re-enable it.

Verify Your Email Address Make sure that you are using the correct email address to send your print jobs. Check if the email address is correctly entered and that there are no spelling errors. Also, check if the email address is registered with HP ePrint.

To verify your email address, follow these steps:

•Go to the HP ePrint website and sign in to your account.

•Click on the "Manage" tab and select "Manage My Printers."

•Click on the printer you want to verify and select "Printer Settings."

•Under the "General" tab, check if the email address is correctly entered.

If the email address is incorrect, update it and try sending a print job again.

Title: Reset Your Printer If none of the troubleshooting steps work, you can try resetting your printer to its default settings. Before resetting your printer, make sure to backup any important data or settings.

To reset your printer, follow these steps:

•Press the "Setup" button on your printer's control panel.

•Use the arrow keys to select "Tools" and press "OK."

•Select "Restore Factory Defaults" and follow the on-screen instructions to reset your printer.

After resetting your printer, try setting up HP ePrint again and see if the issue is resolved.

Title: Contact HP Support If you have tried all the troubleshooting steps and HP ePrint Not Working is still not working, it may be time to contact HP support for assistance. HP support can provide you with further troubleshooting steps or escalate the issue to their technical team if needed.

To contact HP support, go to the HP support website and select your printer model. From there, you can access a variety of support options, including chat support, phone support, and email support.

Conclusion HP ePrint is a useful feature that allows you to print from anywhere in the world. However, if you encounter issues with HP ePrint Not Working, it can be frustrating. By following the troubleshooting guide outlined in this blog post, you can resolve many of the common issues that may be causing the problem. If all else fails, contact HP support for further assistance.

This article is from: