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Requests for information (GIPA Privacy and Personal Information Protection Act 1998

Legislative requirements

Requests for information

(Government Information (Public Access) Act 2009, s125(1); Government Information (Public Access) Regulation 2018, cl 8, Schedule 2)

Hornsby Council has a commitment to openness and transparency, and to assisting easy access to information that it holds. To support this commitment, as much information as possible is available on its website and Council’s various social media channels:

Facebook

Instagram

Twitter

YouTube

LinkedIn

Council’s E-News https://www.facebook.com/ HornsbyCouncil https://www.instagram.com/ hornsbycouncil/ https://twitter.com/hornsbycouncil https://www.youtube.com/user/ HornsbyCouncil https://www.linkedin.com/company/ hornsby-shire-council/ https://www.hornsby.nsw.gov.au/council/ noticeboard/news/join

The information available on the website and social media channels is regularly reviewed and updated, having regard to current issues and topics of public interest.

Information which is not available on the website or social media channels can be requested through Council’s Access to Information Team who will process the request in accordance with the Government Information (Public Access) (GIPA) Act. A GIPA application is processed as quickly as possible and is generally free of charge.

During 2021/22 Council processed 1,340 GIPA applications. A summary of the type of information sought is shown below.

Request Category

Development Application / Property information – hardcopy files Development Application / Property information – electronic files Service Request Neighbour ID Other request Number % of total requests 624 46

272 20

31 2 59 4 374 27

(Note: Some applications request more than one type of information)

Privacy and Personal Information Protection Act 1998

Although Council aims to provide as much information as possible, we also aim to protect your privacy. We have adopted a Privacy Management Plan in accordance with the Privacy and Personal Information Protection Act (PIPA) 1998. The Privacy Management Plan is based on the Model Privacy Management Plan for Local Government issued by the Office of Local Government in January 2013. The Plan confirms Council’s commitment to the protection of privacy and outlines our practice for dealing with personal information held in our records. The Plan also outlines our process in complying with the Health Records and Information Privacy Act.

For information on Council’s Privacy and personal information protection protocol, visit: hornsby.nsw.gov.au, Council (tab), Forms and Publications, Policies “POL00275 Policy – Statutory – Privacy Management Plan”

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