Whats Happening Hawthorne?! July - August 2026 by Hawthorne Residential Partners

What’s Happening Hawthorne?! H AW T H O R N E R ES I DE N T IA L PA RT N E R S

July - August 2026

HAWTHORNE EXPERIENCES POOL PARTY

Table of Contents

Business Updates 5

Business Development Spotlight

New Development Spotlight

Training Corner

Resident Services Corner

Software Support Tips

HR Happenings

5-Star Resident Reviews

Getting to Know Our Corporate Team

Getting to Know Our Regional Team

Celebrating Your Achievements 22

Promotion Spotlight

Career Path Completions & High Rollers

Regional Team Updates

Hawthorne Babies

Hawthorne’s Furry Friends

Hawthorne Experiences

Legion Awards

Live It Corner

Live Fit Corner

Management Corner 35

Let’s Talk Talent

Leadership Corner

Our Values Build Community We believe in the power of community to transform lives. At Hawthorne, we actively foster environments that promote social interaction, collaboration, and a shared sense of purpose.

Be The Difference Making a difference starts with you. We encourage personal growth, philanthropy, and community involvement, empowering each team member to be a positive force for change.

Do The Right Thing Integrity is the compass guiding our decisions at Hawthorne. We believe in doing what is right, even when no one is watching, fostering a culture where honesty and fairness are a key to success.

Be Accountable Accountability is the foundation of trust. At Hawthorne, we communicate openly, admit mistakes, and take swift action to rectify any issues, reinforcing our commitment to accountability.

Stay Authentic We believe in being real and relatable. Authenticity at Hawthorne means embracing imperfections, learning from mistakes, and continuously growing together.

Be Kind In all things, we lead with kindness, always striving to leave others better than we found them.

HAWTHORNE

BUSINESS UPDATES

BUSINESS DEVELOPMENT SPOTLIGHT

Hawthorne Is Growing! We are excited to welcome four exceptional apartment communities to our growing portfolio, adding a total of 959 new apartment homes across North Carolina, Georgia, and Alabama. These acquisitions further strengthen our presence in high-growth markets while expanding the diverse living experiences we offer residents throughout the Southeast. Each community brings its own unique character, location advantages, and opportunities for continued investment and operational excellence. Together, these additions reflect our ongoing commitment to thoughtful growth, outstanding resident experiences, and long-term value creation.

Heights at New Garden (Greensboro, NC | 344 homes) Heights at New Garden is a vibrant Greensboro community offering 344 apartment homes in one of the city’s most established corridors. Ideally located near the New Garden Road retail district, Friendly Center, local dining, and nearby outdoor destinations, the community provides residents with effortless access to both everyday conveniences and weekend adventures. With a resort-style pool, 24-hour fitness center, pet-friendly spaces, private garages, and thoughtfully designed apartment interiors, Heights at New Garden delivers a well-rounded living experience built around comfort and connectivity.

Overlook at Sugar Hill (Sugar Hill, GA | 131 homes) Overlook at Sugar Hill is a refined 131-home community offering elevated townhome-style living in one of North Georgia’s most desirable areas. Featuring spacious one-, two-, and three-bedroom layouts with upscale finishes, attached two-car garages, a resort-style pool, fitness center, and outdoor grilling areas, the community blends modern convenience with a sophisticated residential feel. Located near I-985 and I-85, residents enjoy convenient access to Lake Lanier, the Mall of Georgia, and the surrounding Gwinnett County area.

The Retreat at Sixty-Eight Phase II (Greensboro, NC | 160 homes) The Retreat at Sixty-Eight Phase II expands our Greensboro portfolio with 160 thoughtfully designed apartment homes in a growing and highly desirable market. Positioned to offer residents convenient access to the area’s employment centers, shopping, dining, and recreation, the community provides an ideal balance of accessibility and tranquility. With its welcoming atmosphere and comfortable living spaces, The Retreat at Sixty-Eight Phase II represents a strong addition to our expanding North Carolina footprint.

Village at Midtown (Mobile, AL | 324 homes) Village at Midtown brings 324 apartment homes to a well-connected Mobile neighborhood designed around convenience and everyday living. Residents benefit from easy access to downtown Mobile, dining, entertainment, healthcare, and essential services while enjoying community amenities such as a fitness center, pool, and pet-friendly spaces. With spacious one-, two-, and three-bedroom floor plans and a location that keeps residents connected to everything that matters, Village at Midtown offers a comfortable and convenient lifestyle in the heart of Mobile.

What’s Happening, Hawthorne?! July - August 2026

New Development Spotlight Hawthorne at Hixson: Modern Living with Scenic Chattanooga Charm We’re excited to spotlight Hawthorne at Hixson, a brand-new luxury apartment community nestled in Hixson, Tennessee, a charming suburb of Chattanooga that offers the perfect blend of convenience, outdoor adventure, and modern living. The community is already attracting residents seeking an elevated lifestyle in one of the area’s most connected and desirable neighborhoods. Located just minutes from downtown Chattanooga, Hawthorne at Hixson serves as a gateway to some of East Tennessee’s most popular destinations. Residents can explore the scenic Tennessee Riverwalk, take in the stunning views from Signal Mountain, hike the trails at Greenway Farms, spend a day on Chickamauga Lake, or enjoy the shopping, dining, and entertainment found throughout Chattanooga’s vibrant NorthShore District. Combined with convenient access to major highways, employers, and everyday essentials, the community offers the perfect balance of connectivity and relaxation. Offering a variety of thoughtfully designed one-, two-, and threebedroom apartment homes, as well as elegant carriage homes, Hawthorne at Hixson combines spacious layouts, contemporary finishes, and convenient features to create a comfortable and refined living experience. Every detail has been carefully considered to provide residents with a home that is both stylish and functional. As Hawthorne at Hixson continues to welcome new residents, excitement and momentum continue to build. A sincere thank you to our onsite team and our marketing team for their dedication and hard work as they introduce future residents to the Hawthorne experience and help establish this exciting new community. We are pleased to report that we are currently 65% preleased! Great Job!

EXPLORE THE COMMUNITY

What’s Happening, Hawthorne?! July - August 2026

TRAINING CORNER

This year’s Leasing Leaders Rally brought together Hawthorne’s leasing professionals for an energizing experience focused on skills growth, innovation, and leadership. Through impactful learning sessions, industry insights, and meaningful networking opportunities, attendees strengthened their skills, shared best practices, and gained fresh strategies to elevate performance and drive results. The Rally celebrated the passion, talent, and dedication that make Hawthorne’s leasing teams a key driver of our success, leaving participants inspired and equipped to lead with confidence.

Congratulations to this year’s winners! Goal Board Challenge:

Phone Challenge:

Midway at Archdale Ninja Cremi XL (valued at $250 each)

Evolve Lake Norman $500 Spa Day

Elevated Tour Challenge:

Knock Challenge:

Hawthorne Waterstone Summer Survival Kit (valued at $1,000)

Hawthorne at Bay Forest Vacation/Staycation (valued at $1,000)

Kayla Oliver & Adessa Stevenson

Courtney Embrey

Jaci Collins

Gracen Henry

Grand Prize Winners:

$3,000 each for the leasing leader who achieved the highest move-in ratio (May-July) and participated in all 4 post-rally challenges.

Brett Bailey’s Region:

Madison Thompson

Jordyn Karmatz

Main Street Square

Evolve at Lake Norman

Britta Eaton’s Region:

Holly Brown

Jayden Farmer

Wilmont at Hendersonville

Hawthorne at Wisteria

Thank you all for participating! Keep Leasing & Living It! 7.

What’s Happening, Hawthorne?! July - August 2026

Grace Hill Training Don’t just plan to take training—schedule it and make it happen! Here’s how to lock in your learning time in seconds:

1. Head to Assignments from your left navigation bar.

2. Find the course you want to complete & click “Reserve Time on My Calendar.”

3. Select “Outlook Calendar” to download the appointment to your computer & then open the file.

4. Edit the date, time, and reminder notification. Then click “Save & Close.”

Don’t allow learning to slip through the cracks. Blocking time on your calendar turns good intentions into real development time. Take control of your growth! What’s Happening, Hawthorne?! July - August 2026

Get Ready! Yardi Voyager 8 Is Coming Soon! Exciting changes are on the way! Hawthorne is currently piloting Yardi Voyager 8 — a faster, more intuitive platform designed to simplify your day-to-day work. With streamlined workflows, enhanced navigation, powerful dashboards, and fewer clicks. When this upgrade launches across the organization, you’ll spend less time navigating systems and more time serving your residents and supporting your community!

Benefits of Voyager 8 Faster Workflows: Complete common leasing and resident-related tasks in significantly fewer clicks, helping you work more efficiently throughout the day. Some processes require 40% - 85% fewer steps to complete than they do today.

One Platform, End-to-End Leasing & Renewals No more jumping between systems. Many tasks that previously required Rent Café can now be completed directly within Voyager 8 - from application and renewal all the way to lease execution.

Streamlined Renewal Processes Be empowered with more control in Voyager 8 by generating renewal offer letters more easily and even speed up the resident acceptance process with the click of a button.

No More Automatic Timeouts Say goodbye to getting logged out in the middle of your work. Voyager 8 eliminates one of the biggest frustrations users experience today.

Enhanced Leasing Capabilities Integrated leasing specials and ILS syndication help simplify your marketing and leasing activities. Keep an eye on your inbox regarding your community’s training schedule and go-live information in the weeks ahead.

Less clicking. More productivity. Better results. Get Ready for Yardi Voyager 8! 9.

What’s Happening, Hawthorne?! July - August 2026

TRAINING CORNER

Upcoming Training Classes September 3

Trust – The Building Block of Leadership (AM & RSD career paths)

September 10

Communication – The Key to Connection (CM, AM, and RSD career paths)

September 16-17 September 17 September 23-24 September 24 October 8

Leasing School (Greensboro, NC) Crucial Conversations – Responding to Poor Performance (AM career path) Leasing School (Virtual) Debt Recovery Essentials (ACM career path) Delegation – Engage & Empower People (AM career path)

October 12-23

Resident Services Roadshows (various locations)

October 14-15

Leasing School (Greensboro, NC)

October 15

The Story Behind the Numbers: Financial Reviews That Drive Results (AM career path)

October 20

Debt Recovery Essentials (ACM career path)

October 21-22

Leasing School (Virtual)

October 22

Financial Fluency: Mastering Revenue, Expenses, and Cash Flow (CM career path)

October 29

Behavioral Interviewing (for CM, AM, RSS, and RSD career paths)

November 3

Trust – The Building Block of Leadership (AM & RSD career paths)

November 10

Communication – The Key to Connection (CM, AM, and RSD career paths)

November 11-12 November 17 November 18-19 November 24

Leasing School (Greensboro, NC) Crucial Conversations – Responding to Poor Performance (AM career path) Leasing School (Virtual) Debt Recovery Essentials (ACM career path)

For more information about these classes, click on the Grace Hill training calendar on your learning homepage.

What’s Happening, Hawthorne?! July - August 2026

10.

RESIDENT SERVICES CORNER

Raising the Standard This quarter is about maintaining momentum, improving quality, and finishing the year strong. Every repair, inspection, and resident interaction protects our assets and strengthens our communities.

Top Priorities Operational Readiness Stay ahead of service demand by maintaining inventory, completing scheduled maintenance, prioritizing resident-impacting repairs, and addressing recurring issues at the source. Quality Workmanship Focus on fixing issues correctly the first time, documenting work clearly, communicating with residents, and leaving every work area clean. Ownership & Teamwork Support one another, share knowledge, communicate early, and take ownership of challenges rather than waiting for direction. Resident Experience Professional communication is just as important as technical skill. Arrive prepared, explain repairs clearly, set realistic expectations, and follow through on commitments. Technical Focus • Inspect electrical panels, GFCIs, breakers, and disconnects during routine inspections. • Verify HVAC airflow, clear condensate drains, and inspect capacitors and contactors during scheduled maintenance. • Report unsafe conditions immediately and follow company repair protocols. Safety First • Wear appropriate PPE. • Use Lockout/Tagout when required. • Verify power is disconnected before servicing equipment. • Keep work areas clean and report near misses. Operational excellence comes from consistency, accountability, and attention to detail. By working safely, supporting one another, and delivering quality service every day, we continue raising the standard for our residents and our communities.

11.

What’s Happening, Hawthorne?! July - August 2026

12.

SOF TWARE SUPPORT TIPS

We’re always looking for ways to improve the tools and processes you use every day. Here are a few recent updates designed to reduce manual steps and make your day a little easier. Occupant & Roommate Applications Thanks to the valuable feedback from our Regional Leasing Specialists, we have made changes to how new occupant and roommate applications are processed. You can now begin all occupant and roommate applications directly in RentCafé, there’s no need to create the occupant in Yardi Voyager first. Simply start the application in RentCafé, and the applicant will automatically receive an invitation to complete their application online. Once submitted, the application flows directly into Yardi Voyager, keeping your leasing workflow in one place from start to finish. It’s one less manual step for your team and an easier application process for your future residents. Move-Out Balances We have made a couple of updates to help improve the move-out balance collection process. The resident portal will now remain active for 30 days after move-out, giving former residents additional time to conveniently pay outstanding balances online. We’ve also updated the timeline for when move-out balances are sent to ARS/Assurant, giving your team more time to work with former residents and resolve outstanding balances before accounts are transferred. Lease Change Request We have updated the way lease change requests are managed to make the process easier for your team. If you identify a lease change that would benefit your community, simply let your Regional Manager know. From there, we’ll review the request, coordinate any necessary approvals, and implement any approved changes for you. It’s a simpler process that helps ensure lease changes are handled consistently across our communities while taking one more administrative task off your plate. Coming This Fall: Yardi Voyager 8! Exciting changes are on the way, our Yardi Voyager 8 pilot is officially underway! As we begin exploring Yardi’s next-generation platform, our pilot teams are helping shape the future of Hawthorne. Designed to make leasing and renewals simpler, Voyager 8 introduces a fresh, modern experience that brings more of your everyday leasing activities together in one place. Visit the Training Corner to learn more about Yardi Voyager 8. Keep the ideas coming! Many of the enhancements we make begin with feedback from our teams. If you have an idea that could improve Yardi or make your job a little easier, submit a Hawthorne Voices suggestion or email SoftwareSupport@hrpliving.com. We appreciate your feedback and look forward to continuing to make Yardi and our technology even better!

13.

What’s Happening, Hawthorne?! July - August 2026

14.

HR HAPPENING S

WHAT’S TRUE about the flu? Q: Will I get the flu from the flu shot? A: No. The flu shot is made from dead viruses that cannot give you the flu.

Q: Do I need a flu shot every year?

EMPLOYEE FLU SHOT RESOURCES

A: Yes. The flu changes every year. Each year the shot is used to fight the most current flu.1 Q: When should I get a flu shot? A: As early as you can. You can get the flu shot beginning in September or as soon as the shot is available. You can also get it throughout the flu season, which can last as late as May. There is no waiting period required between a COVID vaccination and a flu shot.

Q: Why should I get a flu shot? A: The flu usually makes people very sick for several days and is the reason almost 500,000 people are hospitalized each year.2 Getting a flu shot every year is the best way to protect yourself and others.

Q: Can I still get the flu after I get the flu shot? A: Yes. Like other vaccines, the flu shot doesn’t work 100 percent of the time and does not start working until about two weeks after you get the shot. During those two weeks, you can get the flu as easily as people who have not had a flu shot. Still, the best way to keep from getting the flu is to get a flu shot every year.

Q: What are the side effects of getting a flu shot? A: You cannot get the flu from a flu shot. Almost all people who get the flu shot have no problems from it. Some people may have soreness, redness or swelling where the shot was given, a low-grade fever or aches. These could happen soon after the shot is given and usually last one to two days. Severe allergic reactions are rare, but anyone who is allergic to chicken eggs should not get the flu shot.

Now that the Flu Season is upon us, employees may be interested in getting a flu vaccine. Some of the facilities that offer flu shots are: • Doctor’s office • Pharmacist who is certified to administer vaccines • In-Network pharmacy offering vaccines • Minute Clinic • Urgent Care • Health Department Office Employees enrolled in BCBS are encouraged to verify their benefits prior to receiving any services. For more information about flu vaccines, please see the What’s True about the Flu?

Get the facts Visit BlueCrossNC.com/Flu for more answers to your questions about the flu.

Count on the name trusted for over 85 years

Q: Who should get a flu shot? A: Everyone six months of age and older should get a flu shot each year, especially people who may be at a higher risk of getting the flu and who have a harder time getting better after they are sick (see below).

Q: Am I classified as high risk? A: There may be times when the flu shot is only available to people who may be at a higher risk for getting the flu and who have a harder time getting better after they are sick.3 These include:

• Children younger than five years of age, but especially children younger than two years of age

• Adults 65 years of age and older • Pregnant women and women up to two weeks after the end of pregnancy • Residents of nursing homes and other long-term care facilities • American Indians and Alaskan Natives • People who have: – Asthma (even if it’s controlled or mild) – Neurological and neurodevelopmental conditions – Chronic lung disease, such as chronic obstructive pulmonary disease (COPD) and cystic fibrosis – Heart disease, such as congenital heart disease, congestive heart failure and coronary artery disease – Blood disorders, such as sickle cell disease – Endocrine disorders, such as diabetes – Kidney disorders – Liver disorders – Metabolic disorders, such as inherited metabolic disorders and mitochondrial disorders – Weakened immune system due to disease or medication, such as people with HIV or AIDS, cancer or those on long-term steroids therapy – People younger than 19 years of age who are receiving long-term aspirin therapy

• People who are morbidly obese with a body mass index of 40 or greater

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Please contact the Customer Service number on the back of your ID card for assistance. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) proporciona asistencia gratuita a las personas con discapacidades, así como servicios lingüísticos gratuitos para las personas cuyo idioma principal no es el inglés. Comuníquese con el número para servicio al cliente que aparece en el reverso de su tarjeta del seguro para obtener ayuda. 1 “Misconceptions about Seasonal Flu and Flu Vaccines” www.cdc.gov/flu/prevent/misconceptions.htm? (Accessed April 2020.) 2 Estimated Influenza Illnesses, Medical visits, Hospitalizations, and Deaths in the United States, 2018-2019 influenza season www.cdc.gov/flu/about/burden/2018-2019.html (Accessed March 2020.) 3 “People at High Risk For Flu Complications” www.cdc.gov/flu/about/disease/high_risk.htm (Accessed March 2020.) This information is not meant to substitute for the advice of your doctor or any other health care professional. Contact your doctor to discuss your health concerns. BLUE CROSS®, BLUE SHIELD®, and the Cross and Shield symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. U3888c, 10/21

BlueCrossNC.com/Flu

HERE’S WHAT OUR RESIDENT S HAVE TO SAY

Five Star Resident Reviews

Austin Creek By: Nisha / Google

I have been here a little bit over a year and have had nothing but a wonderful experience. The management team is impressive and so is the maintenance team. My AC had gone out and they acted quickly and even brought me a portable unit for a few hours until the AC could get fixed. Never had to wait more than 24 hours for maintenance issues. I just love the community and happy I chose Austin Creek as home.

Artesia at Medina Valley By: Ann / Google

Donna and the entire staff were amazing! Everyone is friendly, professional, and genuinely welcoming. They made the entire leasing process easy and stress-free. Artesia at Medina Valley is a beautiful community, and the excellent team makes it even better. I highly recommend it!

West End at Fayetteville By: Eliana Rodriguez / Google

I am so happy I had the opportunity to call West End at Fayetteville home. It is a wonderful community with fantastic amenities, and the maintenance team is truly 10/10—always responsive and helpful. Everyone in the leasing office made me feel welcome from day one. It was the only place in Fayetteville where I truly felt safe and comfortable. If you are looking for a wonderful place to live, I highly recommend West End. You will not regret it!

Village Lofts By: Anonymous / Apartments.com

After moving out of Village Lofts, I can confidently say my experience living there was consistently excellent. The community is beautifully maintained, quiet, and truly feels like a luxury environment. My apartment was modern, spacious, and thoughtfully designed, making it a comfortable place to call home. The management team deserves special recognition. Throughout my entire stay — and even during the move-out process — they were professional, responsive, and genuinely committed to making sure residents were taken care of. Any concern I had was addressed quickly and with care, which made a significant difference. The amenities, the cleanliness of the property, and the overall atmosphere all contributed to a great living experience. Village Lofts is a place where residents are valued, and it shows. I am grateful for my time there and would happily recommend this community to anyone looking for a high-quality living environment.

17.

What’s Happening, Hawthorne?! July - August 2026

18.

GET TING TO KNOW OUR CORPORATE TEAM

Lacy Hendrix IT Helpdesk Technician

Time with HRP? 1 year.

What do you love most about HRP? The people! Everyone has been incredibly welcoming and supportive. It’s rewarding to help our teams solve problems so they can focus on serving our residents. I also appreciate Hawthorne’s commitment to giving back and the many ways the company supports our local communities. It’s truly been a joy to work here!

What do you do outside of Hawthorne? I enjoy spending time with my family, tackling DIY home projects, and caring for my ever-growing collection of houseplants. I also love hiking, exploring new cities, trying new recipes, and browsing thrift stores for unique finds. As a big animal lover, there’s never a dull or quiet moment at home!

If you had 3 wishes, what would they be? 1. Good health and happiness for my family and friends. 2. A money tree that actually grows money. 3. A few extra hours every day.

19.

What’s Happening, Hawthorne?! July - August 2026

GET TING TO KNOW OUR REGIONAL TEAM

Tabitha Williams Area Manager

Time with HRP? It’s been an exciting 3-years since I joined HRP in May 2023!

What do you love most about HRP? The best part about working at HRP is that no two days are ever the same - and I wouldn’t have it any other way! I enjoy the fast-paced environment, the amazing people I get to work with, and the chance to solve problems, support my team, and celebrate successes together!

What do you do outside of Hawthorne? Outside of Hawthorne, I enjoy making memories with my family! I love trying new restaurants, traveling whenever I get the chance, and finding fun ways to relax and recharge.

If you had 3 wishes, what would they be? 1. Good health and happiness for my family and loved ones. 2. The opportunity to travel more and experience different places. 3. That calories didn’t count when dessert is involved!

What’s Happening, Hawthorne?! July - August 2026

20.

CELEBRATING YOUR ACHIEVEMENTS 21.

What’s Happening, Hawthorne?! July - August 2026

CO NGRATUL ATIONS ON MEETING YOUR GOALS

Corporate Promotions June - July Name

Promotion From

Promoted To

Layne Jennings

Senior Regional Manager

Regional Vice President

Mary-Margaret Thompson

Area Manager

Regional Manager

Tacia Jaime

Area Manager

Regional Manager

Georgia Harbin

Community Manager

Area Manager

Jaci Collins

Leasing & Live It Specialist

Regional Leasing Specialist

Tymberlyn Chavis

Assistant Community Manager

Regional Leasing Specialist

Lesly Chombo Magos

Accounting Intern

Property Accountant

Property Promotions June - July Name

Promotion From

Promoted To

Chance Childers

Assistant Community Manager

Community Manager

Dawn Mason

Assistant Community Manager

Community Manager

Dominika Lenart Simpson

Assistant Community Manager

Community Manager

Jacob Holbrook

Assistant Community Manager

Community Manager

Megan Grady

Assistant Community Manager

Community Manager

Stephen Holmes

Assistant Community Manager

Community Manager

Dillon Barton

Resident Services Technican III

Resident Services Supervisor

Jeffrey Neal

Resident Services Technican III

Resident Services Supervisor

Patrick Haffaney

Resident Services Technican III

Resident Services Supervisor

Selvedin Selimovic

Resident Services Technician II

Resident Services Supervisor

Adam Calloway

Leasing & Live It Specialist

Assistant Community Manager

Brayden Cagle

Leasing & Live It Specialist

Assistant Community Manager

Brittany Hallman

Leasing & Live It Specialist

Assistant Community Manager

Katelin Pomper

Leasing Manager

Assistant Community Manager

Madison Thompson

Leasing & Live It Specialist

Assistant Community Manager

Maleigha Curlee

Leasing & Live It Specialist

Assistant Community Manager

Matthew McCarthy

Leasing & Live It Specialist

Assistant Community Manager

Mikayla Scheidell

Leasing & Live It Specialist

Assistant Community Manager

Renay Neely

Leasing & Live It Specialist

Assistant Community Manager

Tabitha Pollart

Storage Assistant Manager

Storage Property Manager

What’s Happening, Hawthorne?! July - August 2026

22.

CONGRATUL ATIONS ON YOUR ACHIEVEMENT

Your Career Path Completions June - July

Employee

Path From

Path To

Alex Davis from Jamestown Commons

Leasing and Live It! Specialist

Assistant Community Manager

Alyssa Wilden from Hawthorne at Bay Forest

Community Manager

Area Manager

Becca Smith from Elevate the Crossings

Community Manager

Area Manager

Brandon Buckley from Hawthorne at Summerville

Resident Services Technician II

Resident Services Technician III

Cameron Kinlaw from Hawthorne at Indy West

Resident Services Technician I

Resident Services Technician II

Christine Gamba from Grove at Park Place

Leasing and Live It! Specialist

Assistant Community Manager

Hannah Isaacs from Jamestown Commons

Leasing and Live It! Specialist

Assistant Community Manager

Jordan Long from Retreat at Juban

Leasing and Live It! Specialist

Assistant Community Manager

Madison Thompson from Main Street Square

Leasing and Live It! Specialist

Assistant Community Manager

Matthew Des Jardin from Ocean Oaks

Community Manager

Area Manager

Matthew McCarthy from Evolve at the Pines

Leasing and Live It! Specialist

Assistant Community Manager

Stephen Altizer-Mercado from Midway at Archdale

Resident Services Technician II

Resident Services Technician III

23.

What’s Happening, Hawthorne?! July - August 2026

June - July

High Roller Achievements Hawthorne High Rollers is a leasing reward program designed to encourage exceptional leasing results by providing a bonus program that increases recognition and compensation for sales ability.

Employee

Community

Status

Adam Calloway

Hawthorne at the Carlyle

SCHOLAR

Amarissa Garcia

Hawthorne at Bay Forest

ACE

Amy Zimmerman

Hawthorne at Lake Heather

SCHOLAR

Angelica Cutlip

Hawthorne at Kennesaw

ELITE

Autumn Tanner

Landmark Apartments

SCHOLAR

Christine Miller

Veranda at Market Common

SCHOLAR

Courtney Bochicchio

Autumn Winds

HOT SHOT

Dawn Mason

The Retreat at Sedgefield

SCHOLAR

Donald Mawyer

Brooks on Eleven66

SCHOLAR

Elliott Bowles

Hawthorne at Haywood

ACE

Jennifer Hoang

808 Hawthorne

SCHOLAR

Jennifer Van Buren

Ashley River

ACE

Katelin Pomper

Hawthorne at Southside

SCHOLAR

Katey Mosley

Meridian at the Port

GLADIATOR

Kristian Davis

Hawthorne Waterside & Hawthorne Cottages at Leland

SCHOLAR

Krystan Hale

Elevate the Crossings

SCHOLAR

Latisha Hart

Laurel Springs

SCHOLAR

Liliane Soka

The NinetyNine

SCHOLAR

Madison Cleary

Hawthorne at the Bend

ACE

Mahogany Houston

Brookstone

SCHOLAR

Micayla May

Hawthorne at the Summit

JACK POT

Nicole Rippy

South Pointe at Wayside

HOT SHOT

Savannah Lewis

Amberleigh Ridge

SCHOLAR

Stephanie Brooks

Hawthorne at Summerville

SCHOLAR

Tristyn Tuttle

West End Station

SCHOLAR

What’s Happening, Hawthorne?! July - August 2026

24.

REGIONAL TEAM UPDATES

Regional Team Promotions!

Layne Jennings

Georgia Harbin

From Senior Regional Manager to Regional Vice President Based in TN

From Community Manager to Area Manager Based in AL

Say Hello to our New Hire!

Dave Wilkinson Regional Service Director Based in NC

25.

What’s Happening, Hawthorne?! July - August 2026

WELCOME THESE NEW MEMBERS OF THE HAWTHORNE FAMILY

Welcoming Hawthorne Babies

Charlotte A. Tejeda “Charlie”

Reynolds Lee Gray

Blaine Beck

Proud Parent: Ashley Tejeda, Community Manager at Autumn Pointe Apartments

Proud Parent: Adam Gray, Director of Operations at Corporate

Proud Parent: Kaylene Dabbs, Director of Digital Marketing at Corporate

Charlie blessed her parents by arriving on 4/8/26 at 7lb 8oz. Charlie is a very chill and happy baby. She loves rolling over, eating her fingers, and getting hugs from her big brother Jojo.

Their family welcomed their newest baby boy, Reynolds Lee Gray. He was born on June 12th.

The Dabbs family is blessed to welcome Blaine, who arrived in the early morning of May 23, weighing 6 pounds, 9 ounces. He loves music and being talked to. His big brothers are just as excited about him as he is about them.

Welcoming Furry Friends

Bella Proud Owner: Penny Bontugan, Assistant Community Manager at Hawthorne at Holbrook Bella was born on May 1st and was brought home on June 18th! She is a beautiful Husky and Lab mix.

Boots Proud Owner: Abby Carlson, Assistant Community Manager at Hawthorne at Mills Gap Their family recently adopted this sweet girl after she was found abandoned in a move-out at the beginning of July. They named her “Boots” because of her little white feet. Boots is the perfect addition to the Carlson family. She’s settling in very well with her big brothers and sister.

What’s Happening, Hawthorne?! July - August 2026

26.

27.

What’s Happening, Hawthorne?! July - August 2026

28.

LEGION AWARDS

Congratulations to our winners of the 2026 Q2 Legion Awards! Employee

Community

Title

Work Order

Feedback Score

Level

David Smothers

27 Seventy Lower Heights

RSTII

2,552

Warrior

Joseph Ghougasian

Veranda at Market Commons

RSTIII

2,507

Warrior

Leondardo Padilla

Hawthorne at Fairmont

RSTIII

1,893

Viking

Daimon Gamble

Luxe at Market Common

RSTI

1,738

Viking

Malcolm Moore

Hawthorne Davis Park

RSTIII

1,664

Viking

Daryan Jones

West Park

RSTII

1,633

Viking

Robert Garvin

Hawthorne Park South

RSTII

1,590

Viking

Xiomara Canelo

Hawthorne at Bay Forest

RSTII

1,516

Viking

Joshua Lauziere

Meridian at Broad Street Market

RSTII

1,513

Viking

Marlon Sloan

Hawthorne at Indy West

RSTII

1,503

100

Viking

hawthorne

LEGIONS RST PROGRAM LVL 1

LVL 2

LVL 3

$300 Gift Card HRP Tool Bag 1,500 Work Orders Feedback Score 80% or Higher

$500 Gift Card $100 Tool Reimbursement 2,500 Work Orders Feedback Score 80% or Higher

$750 Gift Card $200 Tool/HRP Apparel 3,500 Work Orders Feedback Score 80% or Higher

Viking!

Warrior!

LVL 4

LVL 5

$1,000 Gift Card $250 Tool/HRP Apparel 4,500 Work Orders Feedback Score 85% or Higher

$2,000 Gift Card $300 Tools/HRP Apparel 6,000 Work Orders Feedback Score 90% or Higher

Spartan!

Titan!

Conqueror!

THE DETAILS The work order count will be cumulative across each subsequent level. For example, after reaching the Viking level with 1,500 completed work orders, your progress toward the next level will begin with those 1,500 work orders already credited. The feedback score will be pulled at corporate for that quarter’s period when gathering legion program acheivers. To check in on your Legion status and see where you stand, either your Community Manager or Resident Services Supervisor can pull the stats as instructed below.

VIEWING STATS WORK ORDERS AND FEEDBACK

Log in on your desktop Insights Tab NVM Completion Dashboard **Note: you may need to adjust the date range Legion Program start date 4/1/24 Scroll down to the “Service Request Completions” table This will include total number of reviewed and completed work orders, feedback score and the number of resident feedback received. The corporate office will pull these numbers quarterly and announce technicians that achieved a level and send them an email. What’s Happening, Hawthorne?! September - October 2025

26.

LIVE IT CORNER

Delivering More Than Meals: Asheville Team Gives Back with Meals on Wheels The Asheville Live It! Committee partnered with Meals on Wheels, supporting the incredible work they do to serve neighbors every day! Meals on Wheels of Asheville Buncombe County delivers hot, nutritious meals and friendly visits to homebound seniors each weekday. The Asheville team cleaned and sanitized the delivery coolers used to transport food each day. It was a rewarding opportunity for team members of Hawthorne at Haywood and Hawthorne at Holbrook to roll up their sleeves, give back, and make a meaningful impact in their community. The team is grateful to be a part of a mission that helps deliver more than just meals - it delivers care!

What’s Happening, What’s Happening, Hawthorne?! Hawthorne?! September July - October - August2025 2026

26. 30.

LIVE FIT CORNER

Vitamins For Your Body and the Foods That Provide Them Did you know that only about 1 in 10 U.S. adults eat enough fruits and vegetables each day? This gap in healthy eating means many people are not getting the essential vitamins their bodies need to function at their best. Vitamins are essential nutrients that support everything from your immune system to your energy levels and overall well-being. While supplements can help in some cases, getting vitamins naturally through food is often the most effective and beneficial approach. Vitamin A | Vision and Immune Health Why it Matters: Vitamin A is crucial for maintaining healthy eyesight, especially in low-light conditions. It also supports the immune system and promotes skin health. Foods rich in Vitamin A: • Carrots • Sweet Potatoes • Spinach and Kale • Eggs Vitamin C | Immune Booster Why it Matters: Vitamin C is widely known for its role in strengthening the immune system. It also helps in collagen production, which benefits skin, joints, and wound healing. Foods rich in Vitamin C: • Oranges and Citrus Fruits • Strawberries • Bell Peppers • Broccoli • Kiwi Vitamin D | Bone and Mood Support Why it Matters: Often called the “sunshine vitamin,” Vitamin D is essential for calcium absorption and maintaining strong bones. It also plays a role in mood regulation. Foods rich in Vitamin D: • Fatty Fish (salmon, mackerel, tuna) • Fortified Milk • Egg yolks • Mushrooms

31.

What’s Happening, Hawthorne?! July - August 2026

live fit

B Vitamins | Energy and Brain Function Why it Matters: B vitamins are essential for metabolism and can help prevent fatigue, memory issues, and anemia. Foods rich in B Vitamins: • Whole Grains (brown rice, oats) • Meat and Poultry • Eggs • Beans and Legumes • Leafy Greens

Try out this meal plan that provides the vitamins you need:

Breakfast

Veggie Omelet + Whole Grain Toast + Orange Juice

Snack

Greek Yogurt with Strawberries

Lunch

Grilled Chicken Salad

Snack

Banana + Handful of Almonds

Dinner

Baked Salmon + Sweet Potato + Steamed Broccoli

Dessert

Strawberries + Dark Chocolate

By incorporating a variety of nutrient-rich foods into your daily meals, you can support your overall health, boost your immune system, and feel your best. Think of food as fuel, and the better the fuel, the better your body performs.

What’s Happening, Hawthorne?! July - August 2026

32.

HAWTHORNE

MANAGEMENT CORNER

33.

What’s Happening, Hawthorne?! July - August 2026

34.

TALENT ACQUISITION CORNER

Let’s Talk Talent!

Back to Basics: Hiring Made Simple! Hiring is just one of many responsibilities you balance each day, but it doesn’t have to be complicated. Sometimes the best hiring strategy is simply getting back to the basics.

Your Tried-and-True Hiring Checklist Review resumes regularly. Don’t let great candidates sit in Greenhouse Recruiting. Check new applicants often and move quickly on those who stand out, just like you would with a prospect in Knock. Don’t overcomplicate resume reviews. Minor typos, formatting issues, or a lack of apartment industry experience shouldn’t automatically disqualify a candidate. Focus on attitude, transferable skills, work ethic, and potential. Think beyond multifamily. Great talent comes from a variety of industries, including retail, hospitality, restaurants, customer service, construction, HVAC, manufacturing, and skilled trades. Use your resources. Before starting from scratch, connect with your TA Team. They may already have hiring fair candidates, bench candidates, or other recommendations to share. Also reach out to nearby Hawthorne communities and encourage employee referrals. Ask great questions. Use the attached All Office Positions and Resident Services Interview Guides to uncover potential, problem-solving skills, and culture fit, not just experience. Recruit local candidates. Promote your openings on Facebook and LinkedIn, and don’t be afraid to get out into your local community. Coffee shops, restaurants, hotels, and other local businesses can be great places to connect with strong candidates. Great talent is everywhere! Boost your job on Indeed when needed. If applicant flow is low, consider boosting your job on Indeed to expand your reach and attract more candidates. Most boosts cost between $250 and $450.

35.

What’s Happening, Hawthorne?! July - August 2026

TA Tip To maximize visibility while helping manage costs, we recommend boosting jobs over the weekend to reach job seekers when they’re most likely to be off work and actively looking. Keep it simple. The best hiring managers don’t overcomplicate the process. They stick to the basics, use their resources, move quickly, and recognize potential when they see it. Need support? Your TA Team is always here to help at TAdept@hrpliving.com.

What’s Happening, Hawthorne?! July - August 2026

36.

LEADERSHIP CORNER

Why Leadership Potential Isn’t the Same as Leadership Practice

ere’s a fun (and slightly humbling) stat: despite decades of research on spotting leadership potential, half of senior executives are still expected to fail. A recent Harvard Business Review article by Ron Carucci and Tomas ChamorroPremuzic digs into why, and it’s not about talent. It’s about the gap between what leaders can do and what they actually do day to day. Psychologists call it the difference between maximal and typical performance, and honestly, it’s a gap worth thinking about, especially for the leaders our residents and teams interact with most: our Community Managers. This lines up beautifully with the Hawthorne culture and our LIVE IT philosophy. We believe great leadership isn’t about having the flashiest resume or the most impressive skill set. It’s about showing up, every single day, with intention, self-awareness, and a genuine willingness to grow. For Community Managers, that means your team and residents don’t just need you to know the job, they need to see you living it, every shift, every interaction. So how can Community Managers close that gap between potential and practice? The article points to four habits, and here’s what they could look like on-site: • Know your ideal self as a CM. Take a few minutes to define the kind of leader you want to 37.

What’s Happening, Hawthorne?! July - August 2026

be for your team, then check in weekly on whether your actions matched that vision. • Improve the system, not just your effort within it. If your team is constantly scrambling on move-ins or maintenance turnaround, don’t just push harder. Look at the process itself and ask what could be redesigned. • Stay in learning mode. After a tough resident interaction or a rough leasing day, ask your team what they’d do differently next time, and share your own reflection too. • Push past the pull toward “the way we’ve always done it.” Pick one small process this quarter (a resident event, a communication tool, a team huddle format) and try something new instead of defaulting to routine. At the end of the day, this research is a great reminder of what we already live at Hawthorne: leadership is a choice made every day, not a box checked once. For our Community Managers especially, staying curious, embracing change, and leading with intention sets the tone for the whole team, and ultimately, for the resident experience. Source: Harvard Business Review – “Leaders, Bring Your Best Self into the New Year” by Ron Carucci and Tomas Chamorro-Premuzic

Hawthorne Residential Partners Company Newsletter July - August 2026

Do you have an idea for the Corporate Newsletter? For ideas email announcements@hrpliving.com

@hawthorneresidentialpartners www.hawthorneresidentialpartners.com