We are excited you are taking the first step to joining the Bark Park pack! During this time, your pup is being introduced to the other dogs in daycare The trained staff is assessing their body language and comfort level in our fun, exciting environment! Your pup will meet lots of new friends (furry and human), enjoy amenities, relax during naptime break, and be health checked three times while in our care
By Appointment
It is important to note that your evaluation is set for time you selected and is by appointment only We offer a 15-minute grace period but do require rescheduling past that allotted time
Full day required
Pick up for your pup's first day will be between 4:00p-7:00p
Cameras will be off from 11:15a - 1:30p for our naptime All cameras can be viewed on our website! Please select your location and enjoy!
A report card will be provided at the end of the day with details on your pup's visit
Never hesitate to call!
If at any point we feel your dog is not enjoying their experience or is displaying any discomfort, we will reach out to speak with you. However, never hesitate to call us for an update on your pup!!!
Vaccine information and proof of neuter/spay (if older than six months)
We require the shot records before or during evaluations We cannot conduct the evaluation without these records Your dog will not be evaluated unless we have received these We cannot call clinics to verify vaccine history, as most vets will not release information without authorization
Naptime:
We conduct a naptime for all dogs from 11:15a to 1:30p Naptime provides the dogs time to rest after a full morning of play We turn off all the lights, play calming music, and a daycare attendant supervises the sleeping pups Many of our customers stay with us for full days and greatly benefit from a cool down period During this time, employees are also out to lunch apart from those working through the naptime period with the pups
Feeding
We have one midday mealtime at 1:30 pm. While we do offer breakfast for our overnight guests, we do not have a morning mealtime for dogs attending daycare Puppies (one year and younger) receive lunch for free Adult dogs (over a year) can also be fed for a $5 00 fee All dogs are required to rest for a minimum of one hour (and longer depending on the breed and size of the dog) and this cuts into their daycare day We have found most adult dogs are uninterested in eating a midday snack because of the excitement of daycare
Monday - Friday Daycare Drop off Hours
6:30am – 10:00am & Resumes 1:30 pm
We are closed daily from 11:15 am to 1:30 pm Dogs can be picked up anytime from 6:30 am - 11:15 am & 1:30 pm to 7:00 pm
Saturday - Sunday Daycare Drop off Hours
8:00 am - 10:00 am
Dogs can be picked up any time from 8:00am - 10:00 am & 4:00 pm to 6:00 pm
Saturday Daycare only available at Shepherd and Energy Corridor locations Only full days are offered on Saturdays.
Academy program
More information regarding the daily schedule can be found on our website https://www.houstonbarkpark.com/academy
Attendance:
Must attend daycare once per 3 months (four times a year)to remain active in our daycare program If your pup has not seen us for daycare in 3 months, then they will need to schedule a re-evaluation. A re-evaluation will be similar to their first day, with a scheduled appointment time There will not be an evaluation fee, and it will be charged as a regular day of daycare
No Show:
Free play daycare and boarding reservations not cancelled by 10:00 am the day of will incur a $25.00 fee Academy reservations not cancelled by 10:00 am the day of will incur a $35 00 fee
Uniform
Must have their HBP issued dog tag on their collar/harness/leash We use these tags to scan in their belongings Parents must also scan their pups in and out with a separate set of tags We recommend keeping a set of tags on a key ring or taking a photo of the tags and using the photo to scan
Lunches:
We have one midday mealtime at 1:30 pm While we do offer breakfast for our overnight guests, we do not have a morning mealtime for dogs attending daycare Puppies (one year and younger) receive lunch for free Adult dogs (over a year) can also be fed for $5 All dogs are required to rest for a minimum of one hour (and longer depending on the breed and size of the dog) and this cuts into their daycare day We have found most adult dogs are uninterested in eating a midday snack because of the excitement of daycare Lunches are not charged for participants in academy daycare
Good Health
Dogs must be in good health to use services Dogs cannot use our services if they are presenting signs of illness including but not limited to coughing, vomiting, diarrhea, ear infections or have any open wounds or have stitches
Accepted Payment Forms
Debit cards
Cash
Zelle (for packages only)
Credit cards- 3% convenience fee
Holidays
Our lobbies are closed during some holidays Don't worry, we're still here for your pups!
Holidays with closed lobbies:
Thanksgiving Day
Christmas Eve
Christmas Day
New Years Eve
New Years Day
Easter
Holidays where lobbies are open:
Memorial day
Independence day
Labor day
For more information regarding holiday prices and policies, please click here
Holiday Reservations are subject to a $25 00 cancellation fee if cancelled within 24 hours of the drop - off date Holiday boarding reservation no shows will result in a 50% charge of the boarding stay
