Corporate Bespoke Catalogue 2011

corporate YEAR Round

Gift guide 2011

www.hotelchocolat.co.uk

YEAR ROUND Inspiration Whatever you have planned this year, our brand new Corporate Yearbook will be here to help. Designed to last & at your side all year round, it’s also full of eye catching ideas for all eventualities, planned & unplanned- from staff incentives and customer care gifts, to marketing campaigns, product launches & exhibitions.

Inside you’ll find gift ideas and incentives to suit every budget and every occasion. If you’d really like to put your brand centre stage, just choose our Bespoke Service for your own branded packaging. And don’t forget that our Corporate Team is full of striking ideas and is on hand to ensure your next campaign is a runaway success.

We look forward to being of service to this year.

angus Thirlwell, co-founder & chief executive

“

Your Message – Our chocolates

A little something to say thank you for choosing us. You have great taste!

4 easY WaYs TO OrDer Online www.hotelchocolat.co.uk Telephone 08444 93 10 10 Email sales@hotelchocolat.co.uk Post Hotel chocolat ltd, Mint House, royston sg8 5Hl In Store We have over 50 stores across the UK. rabot estate store, borough Market, london USA Hotel chocolat Usa � www.hotelchocolat.com Us store – Newbury street boston. full dietary and allergen details for each product are available at www.hotelchocolat.co.uk 2

”

Message card

High spend discounts from £250 £250-£999 £1000-£2499 £2500-£4999 £5000-£9999 £10000-£14999 £15000+

2.5% 5% 7.5% 10% 12.5% 15%

*Discount includes total cost of products including concierge option and vat, but excluding delivery.

Discount available to any business, organisation or individual.

A Corporate

Service With Added Je Ne Sais Quoi

“

From our Initial meeting through to the completed promotion, the corporate team supported us all the way to make sure our promotional campaign was guaranteed to be a success - Villeroy & Boch UK Ltd 24

�

“

The Corporate team were keen to ensure that we really maximised the personalisation of the box & paid great attention to ensuring we finished up with a product that reflected well on both brands - Charles Worthington

”

When you choose the Hotel Chocolat Corporate

Service, there’s so much more in store for you than merely superb chocolates. Although our clients do say that giving our chocolates as gifts or incentives does add a certain British je ne sais quoi.

The added value our Corporate Team offers you:

will work best with what you have planned. So you can look forward to maximising your returns.

Creative campaign ideas – if you know what you’d like to achieve, then our Corporate Team is bursting with creative ideas to help you achieve it. They’ve helped hundreds of companies create unique marketing campaigns that really get noticed and they can do the same for you.

Artwork & packaging – choose our Bespoke Service and you’ll want your brand to be firmly centre stage. And that starts with getting the artwork and packaging right, which is something our Corporate Team have been doing for many years.

In depth product knowledge – with years of experience under their belts, the Corporate Team has incredibly detailed knowledge to draw on and they’ll know exactly which products

So whatever you have planned, just ask the Corporate Team – they can’t wait to help!

To order www.hotelchocolat.co.uk T: 08444 93 10 10

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The

Concierge service Make it even more MEMOR ABLE – add your personal message choosing the right gift is clearly important in making your prospects feel wanted and your customers feel loved. and to help you go that little bit further, our concierge service is here for that all-important finishing touch.

You can choose to include anything from Hotel chocolat's range in your concierge bag - its entirely at your discretion with two options for personalisation. option 1: a blank notelet is provided in each tag, perfect for you to write your own message. Minimum order quantity 12 items. option 2: a printed notelet incorporating your company logo and message in your corporate colours. Minimum order quantity 50 items.

Pricing is equally straightforward: There is an additional charge on the regular item and a small set up fee.

With a blank gift tag

With a bespoke gift tag

£2.50 £3.50 £4.05 £1.25

£2.85 £3.85 £4.40 £2.25

N/a

£85

small bag Medium bag large bag Tag only artwork charge

*some of our products are too big for our Concierge Bags, so we will attach the Concierge envelope to the product with ribbon. prices include vaT. †excludes bespoke products.

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Your Brand – Our Chocolates – The Perfect Combination

You can choose to include anything from Hotel Chocolat's range in your Concierge bag - its entirely at your discretion with two options for personalisation.

Concierge Gift Bags available in 3 sizes

blank notelet

choose from Hotel chocolat's entire range bespoke printed notelet

To order www.hotelchocolat.co.uk T: 08444 93 10 10

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The

BEsPoKE service – your brand our chocolates

With our corporate bespoke service you can really put your company in the limelight – by using our exclusive concierge gift bags or with tailor-made packaging personalised with your brand and full of our premium chocolates.

Find even more inspiration online at

www.hotelchocolat.co.uk/bespoke

stylish and simple, these eye-catching triangular or rectangular boxes grab the attention wherever you place them. at corporate dinners, events, exhibitions and product launches, your logo will be highly visible as they munch the two premium chocolates inside. case size: 200

duos 28

printed in up to 4 colours 500 units £2.30 each 1000 units £2.00 each 2500 units £1.85 each 5000 units £1.70 each artwork £120

Chocolat 4 One of our all-time BEST sellers

simply because it’s so adaptable – with perfect proportions for both direct mail and corporate events.

One of our most versatile little boxes filled with 4 of our best-loved chocolates. and with your own logo starring on the outside, it is sure to be a hard working vehicle for all your marketing messages at exhibitions and in direct mail promotions. also available with a printed sleeve wrapped around Hotel chocolat choc 4's. case size: 200

printed in up to 4 colours 500 units £3.60 each 1000 units £3.25 each 2500 units £3.10 each 5000 units £2.90 each artwork £120

bespoke service – Delivery £17.50 per case Posted individually: £3.95

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Chocolat 6 The appealing proportions of this box make it ideal for replicating annual reports or magazine and book covers. and with 6 luxurious chocolates inside, it’s sure to make all the right impressions as a corporate gift, at exhibitions and in direct mail promotions. case size: 150

printed in up to 4 colours 500 units £4.85 each 1000 units £4.60 each artwork £120

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Chocolat 12 With pleasing dimensions and plenty of room for printing, this good-looking box can deliver your message with real presence – especially when sporting your logo and filled with a selection of chocolates specially chosen from our best-selling ranges. case size: 150

printed in up to 4 colours 500 units £9.15 each 1000 units £8.15 each artwork £120

bespoke service – Delivery £17.50 per case Posted individually: £3.95

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Chocolat 11

With a single layer of 11 irresistible chocolates presented in a smart box decorated with our exclusive design – all you need do is add your logo embossed in either silver or gold and it’s ready to go. case size: 50

Black design box with logo in gold or silver foil 100 units £9.90 each 500 units £9.30 each 1000 units £8.85 each artwork £120 32

lovely little Gifts

from nibbly batons to our favourite filled chocolates, the lovely little gifts range is a big hit with our retail customers. Now you can transform them into your own branded gift with our brand new sleeves printed with your design. case size: 100

lovely little gifts with a sleeve printed in up to 4 colours Prices start from £5.95. Minimum order quantity 500 units artwork £120

bespoke service – Delivery £17.50 per case Posted individually: £3.95

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sleekster with a sleeve printed in up to 4 colours 250 units £19.65 each 500 units £19.15 each 1000 units £18.90 each 2000 units £18.40 each artwork £120

exuberantly Fruity selection 34

white & light selection

h-Box with a sleeve printed in up to 4 colours 250 units £11.50 each 500 units £11.25 each 1000 units £11.00 each 2000 units £10.20 each artwork £120

Truffles selection

Sleekster & h-Box selections

h-Box

Choose from our Entire H-Box & Sleekster Range With the addition of our new sleeves, this best-selling range, designed to slip effortlessly through letterboxes, has just become even more versatile. Perfect to send your messages loud and clear to customers and clients – with plenty of space for your eye-catching design. case size: 50

milk oblivion selection

serious dark Fix selection

bespoke service – Delivery £17.50 per case Posted individually: £3.95

everything selection

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Chocolate tAstinG Adventures TrEaT YOUr CUsTOMErs or colleagues to a unique tasting experience Our new chocolate Tasting adventures have been created especially for chocolate lovers who would like to take the next step in their appreciation of chocolate – gaining delicious insider knowledge and tasting tips.

Over two delicious hours, you will discover the best ways to get to know chocolate, how to taste it, when to taste it and what to look out for. as you progress through the experience you will also discover how to pick out the nuances of flavour and texture influenced by such things as the type of cocoa, terroir and conching time.

a relationship building event to die for!

For further information on our Corporate Tasting adventures please call 08444 93 10 10 or email tastingevents@hotelchocolat.co.uk

sPeeD TasTiNg aT cHelTeNHaM if you’re in cheltenham and fancy a quick tasting adventure, then drop in for 5 chocolates in 5 minutes for £5 – although you can, of course, take as long as you like!

With 5 exciting adventures to choose from.

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What’s in-stoRE?

Drop into any of our over 50 stores nationwide and you can discuss your plans with our

knowledgeable store managers. and there’s not just helpful advice waiting for you in-store – you’ll be able to taste our chocolate for yourself and get a first hand feel for our products too. corporate discounts available instore.

CenTral london – chancery lane, Kensington, Kings road, Knightsbridge, leadenhall Market, london bridge, Moorgate, One New change - st Paul's, The strand, Victoria street. souTh – basingstoke, bluewater, brighton, bromley, canterbury, chichester, guildford, Kingston, lakeside, Maidstone, reading, southampton, st albans, Tunbridge Wells, Watford, Windsor. souTh wesT – bath, cribbs causeway - bristol, cheltenham, exeter, Plymouth, salisbury. easT oF england – cambridge, Norwich, Huntingdon. midlands – birmingham, Dudley, Milton Keynes, Nottingham, Oxford, solihull, Telford. norTh – chester, gateshead, Harrogate, leeds, Manchester, Meadowhall - sheffield, Trafford centre - Newcastle, York. ireland – belfast.

Channel islands – Jersey, guernsey. raBoT esTaTe sTore – stoney street, borough Market, london.

FaCTorY sTores – Huntingdon, Telford.

John lewis – a collection of our chocolates can now be found in John lewis - nationwide. usa – boston Newbury street. gulF – Dubai, bahrain, Kuwait.

For loCaTion maps and opening hours www.hotelchocolat.co.uk/stores 37

Placing your order: a simple step-by-step guide

1 Please select your service & gifts Hotel Chocolat Standard Products l

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Hotel Chocolat Concierge

Choose from the entire Hotel Chocolat range

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F rom single gifts to volume direct marketing, there’s no minimum order!

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Bulk delivery to you or direct to your recipients

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Smart Hotel Chocolat packaging complete with personalised message card

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ackaged in ultra smart Hotel Chocolat livery P and delivered in a stylish presentation bag our message printed on premium grade Y stationery with matching envelope

Hotel Chocolat Bespoke Personalised design and bespoke, attention-grabbing packaging Choose from a wide range of premium chocolates Bulk delivery to you or direct to your recipient for stress-free promotions Free Call Off Service meaning you always get the freshest chocolates View products online at www.hotelchocolat.co.uk/bespoke l

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View products online at www.hotelchocolat.co.uk

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Choose from the entire Hotel Chocolat range

our corporate material delivered in the Y envelope, the presentation bag or both

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Choose your delivery method

Bulk delivery

Individual addressees

If you’d like your gifts all sent to the same address, then we can arrange it, using a reliable and trackable service. Ideal if you’d like to personally deliver the gifts yourself, or for staff incentives and gifts.

Whether it’s a one-off corporate gift or a full-blown direct mail promotion, our 22,000 sq ft packing and distribution centre with specialist mailing equipment can efficiently handle your order, delivered in our crush-proof postal outers.

You can provide us with your list of recipients in a number of ways: l

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Via our website (maximum of 20 addressees) Email it to sales@hotelchocolat.co.uk Send it on CD, disk or hard copy to Hotel Chocolat Ltd, Mint House, Royston, SG8 5HL.

Excel spreadsheet via email is the most efficient method. If you’d like to email other formats please call first on 08444

3

93 10 10

Place your order or contact the Sales Team

Concierge & Bespoke Services

Hotel Chocolat Standard Products

By phone or email Call our dedicated sales team on

By phone Call our dedicated sales team on 08444 8.30am to 5.30pm Monday to Friday

08444 93 10 10 or email sales@hotelchocolat.co.uk so we can discuss the details of your order, your design requirements and send out your free sample.

93 10 10

Online www.hotelchocolat.co.uk You can order 24-hours a day at our dedicated website.

sales@hotelchocolat.co.uk

Design service and artwork

By email

Our team of experienced designers can meet your exact needs with branded packaging and eye-catching designs, emailing colour proofs to you for approval. If you’d like to supply us with your own artwork and to send us your logo, please email it in an eps Illustrator file or jpeg format to:

By fax or post Using the order form enclosed you can either fax or post it to: Fax: 01763

257795

Post: Hotel Chocolat Ltd, Mint House, Royston SG8 5HL

sales@hotelchocolat.co.uk ESTING THE QUALITY T (Corporate only) If you’d like to put our packaging and delivery service to the test and taste the product for yourself, then why not place an order for a single item?

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ESTING THE QUALITY T (Bespoke only) When you choose our Bespoke Services we’ll send you a free sample so you can see and taste the quality of our chocolate for yourself.

Dietary Information

Nut Allergies

Each gift in this catalogue is accompanied by clear dietary information to make choosing even easier. So whether you’re looking for something with or without alcohol, suitable for vegetarians or gluten free.You can find it quickly and simply.

All of our products are made in an environment where nut oil may be present, so unfortunately, no gift in this catalogue is suitable for those with a nut allergy – sorry!

Service Information Easy Ways to Order

ONLINE

By Phone

www.hotelchocolat.co.uk

CALL 08444 93 10 10 From Overseas: +44 (0)1763 257 705

The fastest way to shop, always open

Email sales@hotelchocolat.co.uk Just key in the item reference number here

Opening Hours Monday – Friday 8.30am to 5.30pm or via our website www.hotelchocolat.co.uk

DELIVERY: HOW MUCH DOES IT COST?

Single Item

UK**

Standard Standard (3-5 working days)

Gold Next Day*** (if ordered by 2.30pm) Specific Date

Two or more items (cost per delivery address*)

£3.95

£4.95

£5.95

£7.95

Orders over £250

Courier delivery charges apply

Saturday Delivery

£6.95

£8.95

Europe Standard (5-8 working days)

£9.95

£4.95 + £6 per item

Rest of the world Standard (5-8 working days)

£18.95

£4.95 + £15 per item

USA Local

Fast deliveries from our warehouse in Boston. Go to www.hotelchocolat.com to order.

We cannot guarantee a specific delivery date.

*with delivery to ONE recipient only **if your delivery address is a remote part of the UK, eg Highlands & Islands, please allow an extra day for service. ***Next Day delivery is currently unavailable to Northern Ireland.

Our No Excuses Guarantee At Hotel Chocolat we’re in business to make you happy and we succeed or fail by how well we do this. If you’re not 100% happy with our products or we miss an impor tant deliver y date, we guarantee that we’ll immediately put it right for you refunding or replacing as appropriate.

This catalogue is printed on paper accredited by the Forest Stewardship Council (FSC).

Payment We take payment at time of order, as our products are mainly time-sensitive gifts which need to be cleared for prompt despatch.

Order Tracking Go to www.hotelchocolat.co.uk and follow the link on the home page. Inputting your order number will enable you to track any orders placed with us including those by phone or post.

Moving Jobs? Please let us know so we can continue to send you new Hotel Chocolat catalogues as they’re published.

© Hotel Chocolat Ltd 2011 Registered in England no. 2805730, Mint House, Royston, SG8 5HL, UK. Full terms & conditions available on request. We reserve the right to substitute items of similar value. Our total liability for any claim whatsoever shall not exceed the price of the goods supplied to the customer. We shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. All trademarks and registrations are acknowledged as belonging to their respective companies.

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050392

corporate YEAR Round

Gift guide 2011