ECHO - January 2020

Stories and news from the HSS family January 2020 Vol. 22 Issue 1

The HSS Family Celebrates the Holidays

HSS Expands to Brooklyn’s Industry City On December 16, HSS opened a new outpatient center in Brooklyn, New York.

Located in Industry City at 148-168 39th Street in the same building as the Brooklyn Nets HSS Training Center, this new facility will provide access to high-quality care for this growing community and the NBA team.

“With this new location, we are excited to make it even easier for our neighbors in Brooklyn to access the best musculoskeletal care and encourage better quality of life,” said Lou Shapiro, President and CEO. “Industry City is a great home for HSS Brooklyn, convenient for those who live, work, shop or play in this vibrant community.”

The approximately 14,000-square-foot center will offer a full range of non-operative musculoskeletal care and services, including: ■

■

Throughout December, HSS family members from across the organization celebrated the holidays in various ways. Here are some of the many activities that went on at HSS to help spread holiday cheer.

VOICES 60+ Educational Holiday Celebration The VOICES 60+ Senior Advocacy Program hosted their 8th Annual Educational Holiday Celebration with the theme of “Aging is a Pain: The Ins and Outs of the Management of Pain in Later Life.” The presentation was well attended by program users and their loved ones and was translated for the Spanish-speaking audience by VOICES 60+ social worker Albaris Gomez, LMSW. The mission of VOICES 60+ is to enhance the medical care experience of HSS out-patients over 60 years of age with arthritis and orthopedic conditions by empowering them to make choices that will improve the quality of their life.

■

■

■ ■

Adult and pediatric orthopedics provided by Dr. Ben Nwachukwu and Dr. Emily Dodwell Adult and pediatric rheumatology provided by Dr. Elizabeth Schulman and Dr. Nancy Pan Primary care sports medicine provided by Dr. James Robinson Rapid access to non-operative diagnostic care provided by Ashley Stern, PA Digital X-ray and MRI imaging capabilities A robust physical therapy and sports performance program, including direct access physical therapy, performance and wellness training, and sports specific testing and movement assessments

“I’ve been caring for the Brooklyn Nets for 15 years.

With this new home base, we have an incredible opportunity to also expand access for this dynamic community,” said Riley J. Williams III, MD, Sports Medicine Surgeon and Medical Director of HSS Brooklyn. “We are especially excited to offer sports performance at this location, which allows immediate access using direct booking.”

Board-certified physical therapists will offer a broad spectrum of contemporary exercise interventions with manual and soft-tissue techniques to treat conditions related to the spine, knee and hip joints, and sports-related injuries. Additionally, the sports performance program will help active individuals of all ages and abilities get back to what they love to do through services such as performance training, sports-specific evaluations and performance nutrition.

The rehabilitation space will also feature antigravity treadmills, blood-flow restriction training, laser therapy and motion capture technology.

We are thrilled to open this new location and expand access for this dynamic community, making it easier for our neighbors in Brooklyn to access the best musculoskeletal care.

continued on page 2

IN THIS ISSUE

4

HSS Recognizes High School Student for Having the “Heart of a Giant”

5

HSS Extends Global Network to Colombia

6

Robert H. Levi Symposium

“With this new location, we are excited to make it even easier for our neighbors in Brooklyn to access the best musculoskeletal care and encourage better quality of life.”

– Lou Shapiro

The HSS Family Celebrates the Holidays continued from page 1 This year’s topic, presented by Dr. Cary Reid, Director of the Translational Research Institute on Pain in Later Life (TRIPLL), aligns with the many initiatives at HSS focused on chronic pain and strategies for coping.

Dr. Reid is an eminent researcher and presenter whose work supports research on pain and aging in New York City. He provided a robust discussion on chronic pain, including assessment tools and treatment options for coping.

Pediatric Gift-Wrapping Party In early December, the HSS Pediatric Council hosted a gift-wrapping party at our Lerner Children’s Pavilion.

Epitomizing the spirit of giving, they wrapped more than 200 gifts that were distributed to pediatric patients and their families this holiday season.

“This event is such an important one each year,” said Alex Jurenko, LCSW, Manager, VOICES 60+. “Not only is it educational for attendees, but it creates a deep connection to the community for all. Those in attendance were able to socialize with others over a communal meal, while they learned about self-advocacy skills and built interpersonal connections with new and old friends.”

Employee Activities Committee Annual Toy Drive The Employee Activities Committee (EAC) once again organized a toy drive to celebrate the holiday season.

Toys were collected at various locations across HSS, including the Main Hospital, the HSS ASC of Manhattan, 777 3rd Ave and our regional locations. Toys were distributed to our pediatric patients, as well as to those who attended the Charla de Lupus Holiday Party.

“Thanks to the generosity of many members of the HSS family, the holiday season will be much nicer for many of our HSS pediatric patients,” said Mary Hargett, Employee Activities Committee Chair.

In lieu of a toy drive, HSS Paramus family members graciously adopted a family of five in need through the Salvation Army’s Angel Tree. From toys to warm clothing, HSS Paramus made sure that their adopted family received the items they needed this holiday season.

Thank you to all who donated!

Charla de Lupus Holiday Party More than 100 individuals were in attendance for our annual Charla de Lupus (Lupus Chat)® Program Holiday Party and Talent Show this year. As the program’s largest event of 2019, it offers patients and their families a unique opportunity to put lupus aside for the night, celebrate the holidays together, build relationships with others and display their unique talents on stage.

A special thanks to Project Sunshine and to all of our HSS volunteers for making it a special night for guests!

MakingRounds News & Insights from Lou Shapiro, President and CEO

Visit www.hssmakingrounds.com to read the below posts and more. I look forward to your comments.

– Lou Shapiro ■■

Before We Go…

■■

Officially Opening HSS Brooklyn

■■

Another Example of HSS Leadership

2 | ECHO

Annual Door Decorating Contest

HSS Holiday Party

There was no lack of holiday cheer across HSS, as the Employee Activities Committee (EAC) once again ran their annual door decorating contest. HSS family members were invited to form teams and participate in a friendly competition to showcase their creativity.

Members of the HSS family gathered to celebrate the holidays at the annual HSS Holiday Party on Friday, December 13, at the Grand Hyatt Hotel in Manhattan.

Attendees enjoyed a night jam-packed with fun, food and dancing alongside colleagues and friends.

Congratulations to all of the winners, including 5th Floor Pediatric Orthopedic, Pharmacy, Anesthesiology, and Language Services and Service Excellence.

continued on page 4

Language Services and Service Excellence Anesthesiology

Pharmacy

5th Floor Pediatric Orthopedic

January 2020

|

3  

The HSS Family Celebrates the Holidays continued from page 3

Lerner Children’s Pavilion Holiday Party

HSS Recognizes High School Student for Having the “Heart of a Giant” On December 15, the New York Giants faced off against the Miami Dolphins, bringing home a 36-20 victory. While it was a great day for New York fans, it was an even more important day for a special needs high school student at John F. Kennedy School in Newark.

From making snowflakes to getting their faces painted, our pediatric patients and their families enjoyed holiday cheer at the annual Lerner Children’s Pavilion Holiday Party. HSS family members also joined in on the fun, celebrating with some of our youngest patients. A very special thanks to everyone who helped spread holiday cheer, making this event a fun time for all!

Duane Coleman poses with his father, Dr. Taylor and Giants tight end Evan Engram.

Duane Coleman is multiply disabled. He was diagnosed with autism and battled depression due to being overweight. Despite having to navigate through these obstacles, Duane found strength in football. At 18 years old, he remains positive and focused on his weight loss.

Duane lost more than 140 pounds and now plays for his high school football team as a member of the defensive line. He continues to serve as an inspiration to his family members, friends, teachers and teammates.

For all of these reasons and many more, Duane was selected as the recipient of the 2019 USA Football Heart of a Giant Award presented by HSS and the New York Giants. The award recognizes a tri-state area high school football player who demonstrates the unparalleled work ethic and a passion for the game with characteristics like perseverance, teamwork and dedication.

Local high school football coaches were asked to nominate a player from their team who best embodies what it means to have the “Heart of a Giant.” Nine finalists were then selected and asked to submit a video showing why they should be named the winner.

Duane’s entry was chosen because it demonstrated his commitment and passion and showcased how he motivates those around him to become better and to persevere despite hardships.

“I kept pushing to reach my goal and lose weight,” said Duane in his entry video. “That’s when my life and joy and happiness started, and I was motivated by losing weight and working hard to become a better person in life on and off the field.”

Duane was honored at a surprise celebration at John F. Kennedy School, where he was presented with a huge trophy and a $10,000 grant for his school’s football program. During the ceremony, Samuel Taylor, MD, Assistant Attending Orthopedic Surgeon and Associate Team Physician for the New York Giants, spoke to those in attendance about the Heart of a Giant program and its importance to HSS, as well as why Duane was such a deserving winner.

In addition, Duane was recognized on-field at MetLife Stadium during the Giants’ Week 15 matchup. Before the game, Duane was surprised again, this time by Giants offensive tackle Nate Solder, who presented Duane and his family with an all-expenses-paid trip and four tickets to Super Bowl 54.

“I was shocked,” Duane said. “He said I was an inspiration to everybody. It was awesome.”

Congratulations to Duane on this incredible honor and to all nine finalists for showing us what it truly means to have the “Heart of a Giant”!

MARK YOUR CALENDARS! TOWN HALL 2020 Save the date for the 2020 Town Hall Event, which will take place on Wednesday, February 26 at 1:30 pm. The event will be held at the Bohemian National Hall and will also be available to view via livestream. Stay tuned for more details on attending the event in person.

4 | ECHO

HSS Extends Global Network to Colombia with New Collaboration An essential component of our Strategic Roadmap to 2025 is fulfilling our potential to impact healthcare around the world.

HSS continues to expand on many global initiatives that not only extend our reach internationally but also raise the visibility and ensure the success of the organization overall.

One country where HSS has made a significant impact over several years is Colombia. Through a new collaboration to further extend the reach and impact of HSS knowledge on improving musculoskeletal healthcare internationally, HSS has established a relationship with a medical center at the heart of a visionary new development on the north coast of Cartagena, Colombia.

Central and South America who seek higher quality care for orthopedic and related conditions.

presence in our community will enhance our residents’ health and well-being.”

“At Serena del Mar, we have created a co-mingling of culture and innovation,” said Daniel Haime, President of Serena del Mar. “We wanted to provide residents with everything they may need, including the best orthopedic care. HSS is in a class of its own, and its

Together, these collaborations work to transform care through innovation and the creation of a culture of excellence via continuous knowledge transfer, education and process improvement.

Under the direction of Mathias Bostrom, MD, Chief of Adult Reconstruction and Joint Replacement Service, and Laura Robbins, SVP, Education Institute and Global Affairs, HSS will advise on musculoskeletalrelated clinical services and facility design at the medical center operated by Fundación Santa Fe de Bogotá, the leading healthcare provider in the nation’s capital.

“HSS has the privilege and responsibility to advance care and quality of life everywhere, and collaboration with other organizations committed to excellence is proving to be a very effective strategy,” said Lou Shapiro, President and CEO. “Serena del Mar and its Central Hospital supported by HSS promise to have an outsized impact on quality of life in that part of the world.”

Opening in 2020, Centro Hospitalario Serena del Mar will be an essential element of Serena del Mar, a masterplanned residential, commercial and resort “city of the future” constructed 12 km from the old city port of Cartagena. Designed by innovative developers, planners and landscapers, Serena del Mar will feature the region’s highest quality primary and higher education systems, economic opportunities, recreational green spaces and healthcare. In association with HSS, the medical center is expected to attract the growing number of people in

HSS Sports Safety Program Educates Aspen High School Students In early December, team members from the HSS Sports Safety Program, AJ Pengo, Senior Coordinator, and Jimmy Russomano, Program Manager, joined experts from OrthoAspen at Aspen High School to take injury prevention in AHS sports to the next level. Together, the teams conducted educational workshops for high school students and their coaches.

“I enjoyed adding the collaboration of HSS Sports Safety to the pre-season talks my husband, Dr. Khan-Farooqi, and I have given to the Aspen High School basketball teams,” shared Thea Wojtkowski, MD, Aspen Valley Hospital. “I believe that by identifying risk factors early and providing the correct training for young athletes, coaches and parents, we can make a real difference in the athletic performance and long-term health of our valley’s youth.”

The goal of the workshops was to provide education and training for young athletes and their coaches as well as teachers and parents that aim to improve movement and quality, reducing the risk of musculoskeletal injury.

“Alex and the Aspen community couldn’t have been more welcoming hosts,” said Jimmy. “From the instant we stepped on campus, it was obvious that the student-athletes at Aspen High School value their musculoskeletal health. Aspen is an active community where a teenager is more than just a basketball player – they ski, snowboard, hike and fish. Keeping themselves healthy allows them to keep doing what they love to do. When high school athletes place such a premium on their health, it makes our jobs very easy.”

“HSS has crafted an impressively concise yet simple and digestible workshop for student-athletes at the high school level to gain awareness of their form, posture and alignment in an engaging and highly educational atmosphere,” said Alex Schrempf, Head Men’s Basketball coach. “Jimmy and AJ demonstrated a fundamental mastery of these subjects while allowing our program as a whole – players and coaches included – to grow as athletes and teachers within a fun and captivating structure. We’re very grateful to HSS, Jimmy and AJ for creating this invaluable experience for us and to OrthoAspen for making it possible. We can’t wait to implement this educational program into all aspects of our athletic community here in Aspen!”

January 2020

|

5

Back in the Game HSS’s online patient forum, Back in the Game, now has more than 2,500 patient stories! The postings share how HSS helped patients get “back in the game.”

Every month we include one of the stories that highlight the extraordinary care members of the HSS family provide.

Read how HSS helped Holly of Ashburn, Virginia, get back in the game.

I have severe scoliosis – with a double curve, and twisted like an ‘S.’ I had surgery at 13 years old in 1981 – at Shriner’s Hospital – fusing my upper spine (T1-T12).

The lumbar spine was not addressed at that time.

Recovery was a breeze.

Three weeks post-surgery I was in school, in a body cast (for six months!), no pain.

For 30+ years, I had no problems with my spine: no pain, no restrictions – nothing. In approximately 2012, while living overseas – out of the blue, my left leg started going numb, with burning white-hot pain in my lower back, hip and thigh. I took a 1984 x-ray to a local orthopedic surgeon who told me my lower curve was degenerating and needed surgery – and they could not do it.

I moved back to New York in 2013, asked my office med unit where the best orthopedic surgeons were in NYC. They said, Hospital for Special Surgery.

I made an appointment with Dr. Han Jo Kim, who said the same thing the overseas doctor had said – my lower curve was degenerating and needed fusion.

I asked about recovery and told him how easy recovery was at 13 years old. He laughed and said, “I promise you, it will not be that easy this time.”

Surgery was scheduled four months after arriving back in the U.S. I can honestly say, Dr. Kim never lied to me. It took 2+ months until I felt like I might live. At a follow-up appointment, I told Dr. Kim, I could tell I was getting better, to which he replied, “I am warning you now, this is about to get worse again, but once this next phase starts to improve, you will be fine.” Again, he never lied to me. Two days later, the ‘get worse again’ arrived and took about six weeks to start getting better again.

From that point onward, I healed quickly. Nine months post-surgery, which included removing my old 1981 hardware, twisting my rib cage straighter, fusing my lower spine, then screwing and wiring me all back together (now fused T1, down, anchored to my left pelvic bone), I was in a relatively physically demanding survival class, preparing to go overseas again for a two-month work trip followed by packing out to move abroad 13 months post-surgery.

I went from being in extreme pain while walking or standing when I saw Dr. Kim in 2013 to six years later, still having no pain. I am stiff – not elegant at all when getting up or down from the floor – but I will take it.

HSS Family Members Reflect on Their Experience at the Robert H. Levi Symposium In early November, HSS co-sponsored the Robert H. Levi Symposium, “Responsible Practices during America’s Opioid Epidemic: Ethical Pain Management in Orthopedic Surgery,” with the Johns Hopkins Berman Institute of Bioethics and the Johns Hopkins School of Medicine Department of Orthopedic Surgery. The two-day event brought together experts in the fields of orthopedics, pain management, nursing and bioethics to share knowledge on best practices for treating pain before and after orthopedic surgery. Hear what HSS family members who attended the symposium had to say about their experience.

Dr. Waldman presents on the complexities of managing pain after orthopedic surgery.

Barbara Wukovits, RN Director, Alternative Pain Therapy The symposium was a very thought-provoking event. The discussion platform focused on identifying fundamental root core problems inherent in this complicated patient/ provider issue and to formulate a meaningful roadmap to solutions. Seeing through their lens, I gained insight into the practical challenges prescribers faced in balancing care, risk and safety and was struck by the willingness to share personal experiences.

As the only registered nurse participating in the forum, I felt that I was listened to and heard. There was not a lot of talk for talk’s sake but rather a dynamic exchange that fostered a sense of hopefulness, not complacency with the future.

Holly Johnson, MD Assistant Attending Orthopedic Surgeon I thought the symposium was an excellent collaboration of ideas surrounding the opioid epidemic and its direct effect on our orthopedic patients. I have been actively working to identify the safest and most effective methods to manage postoperative pain in foot and ankle orthopedic patents for several years. Through my research and anecdotal experiences, I have significantly decreased dosing regimens for post-surgical patients in my practice while continuing to deliver excellent and compassionate care. I was eager to hear how others were tackling these problems, especially to hear the different perspectives for non-orthopedic participants. With this type of collaboration, we will solve this problem.

Sam and Barbara are all smiles at the Levi Symposium.

Joy Jacobson, MFA Managing Editor, HSS Journal As a medical editor, I am familiar with issues surrounding pain management but have never provided clinical care. And so I found the discussions on ethical opioid prescribing in orthopedics to be illuminating. The concerns of philosophers were connected to the practice of anesthesiology; orthopedic surgeons interacted with addiction specialists; patients whose pain and prescribed opioids had been poorly managed after orthopedic surgery told their stories and were heard. Our next steps are to collaborate on studies, op-eds and other ways of continuing the conversation with a broader audience of surgeons, nurses, anesthesiologists and the public.

For example, what roles do implicit bias, motivational interviewing or responsibility vs. blame play in ethical opioid prescribing? It’s a crucial conversation, and I see it as a privilege that I can be a part of it.

Compliance Helpline Reminder The Compliance Helpline is a service for employees who wish to anonymously or confidentially report suspected violations of HSS Code of Conduct, officially stated policies or relevant public laws and regulations.

This includes concerns about patient safety.

The Helpline does not replace other resources available to you, including supervisors, managers and Human Resources staff, but it is an alternative channel available to you 24 hours a day, 365 days a year. It is operated on our behalf by National Helpline Services, Inc., an independent firm.

The Compliance Helpline number is 888-651-6234.

All information will be kept confidential unless the law requires it to be shared with law enforcement authorities. HSS policy forbids any retribution or retaliation against an employee who reports a compliance issue in good faith.

If you have any questions or concerns, contact the Corporate Compliance office directly at x774-2398.

6 | ECHO

New Medical Staff James B. Carr II, MD James “Beamer” Carr II, MD, is an Assistant Attending Orthopedic Surgeon at HSS Florida specializing in sports medicine.

Dr. Carr completed medical school at Wake Forest University and an orthopedic surgery residency at the University of Virginia.

He then completed a sports medicine and shoulder surgery fellowship at HSS, where he worked as a member of the medical staff for the New York Mets.

Clinically, Dr. Carr uses arthroscopic and minimally invasive techniques to treat most sports-related injuries. He has a particular interest in shoulder, elbow and knee problems, including rotator cuff tears, shoulder dislocations, labrum tears, ulnar collateral ligament tears, distal biceps tears, anterior cruciate ligament (ACL) tears and patellar instability. Dr. Carr is very active in both clinical and laboratory research that focuses on injury prevention, enhanced rehabilitation and the use of biologic agents.

Kathleen L. Davenport, MD Kathleen L. Davenport, MD, is the Director of Physiatry at HSS Florida specializing in physiatry and sports medicine. Her primary clinical focus is on optimizing patient wellness through innovative and collaborative care.

After receiving her medical degree from the University of South Florida in Tampa, Dr. Davenport completed her residency in physical medicine and rehabilitation at the University of Washington in Seattle. She then completed a spine and sports fellowship at HSS, where she worked with dance medicine physicians and published articles on hip injuries and platelet-rich plasma injections.

Dr. Davenport helped found Seattle Performing Arts and Dance Medicine (SeaPAM), including a free dance medicine clinic.

She is the Company Physician for Miami City Ballet and serves on the Boards of Directors for the International Association for Dance Medicine and Science, Seattle Performing Arts and Dance Medicine, and Boca Ballet Theatre. She is active in research and lectures nationally and internationally to advance wellness in athletes of all abilities and disciplines.

Employee of the Month December 2019 – Elvi Taveras Congratulations to Elvi, Employee of the Month for December. Elvi is an Anesthesia Administration Coordinator who has been a member of the HSS family for 11 years.

Since Elvi started, she has made a significant impact on everyone around her. She supports Dr. Gregory Liguori’s OR schedule, assigning anesthesiologists, CRNAs, residents and fellows into the ORs each day. While Elvi has taken on additional work year over year, she handles it gracefully and balances all responsibilities and duties with a smile.

Her colleagues know Elvi as an amazing team player who always possesses a positive attitude. She consistently puts in extra time and effort to ensure her job is done to the best of her ability.

January 2020

|

7

Milestones Rehabilitation ■■

Public & Patient Education

SS Rehabilitation speakers at the 31st HSS Holiday H Knee and Hip Course were: Sheena Alva, PT, DPT, OCS; Sherry I. Backus, PT, DPT, MA; William Behrns, PT, DPT, OCS; Elizabeth Biehl, PT, DPT, MBA; Erica Fritz Eannucci, PT, DPT, OCS, CMP; Jay Mizuta, PT, DPT, OCS; and Katherine Wilson, PT, DPT.

Sports Medicine Program

■■

inda Roberts, LCSW, Assistant Manager, L presented a poster “Empowering Older Adults in Healthcare Settings: Communication Skills Training for Surgical Residents” at the Gerontological Society of America’s Annual Scientific Meeting in Austin, Texas.

■■

aggie Wimmer, Program & Outcome Coordinator, M was featured in The Rheumatologist discussing the HSS Pain and Stress Management program and tips for speaking openly with patients about alternatives to opioids for managing their chronic pain.

Picture This

Nearly 100 HSS family members took the lifesaving step to donate blood at the semi-annual blood drive on November 22, sponsored by the Employee Activities Committee (EAC). Christopher James, Executive Administrator, organizes the blood drive twice a year to support the New York Blood Center (NYBC).

Joint Commission Reporting HSS is committed to providing safe, quality care to all of its patients. In the event you have a concern regarding the safety or quality of care provided by the Hospital or the Laboratory, you may report these concerns to the Joint Commission.

■■

Jimmy Russomano, Program Manager, attended the 50th National Athletic Directors Conference in Maryland. As an exhibitor, HSS Sports Safety digital content was available for attendees across the country to interact with.

Welcome Brian Acosta, Theresa Acosta, Michael Adashev, Samantha Aguilar, Khurram Ahmed, Naima Alrashidi, Fean Avurmova, Priyanka Bangale, Megan Belknap, Carlene Benjamin, Sebastian Bernal, William Bianco, William Brown, Christie Bruno, Danielle Bruno, Katherine Burrowes, Michael Carrera, Cesar Castaing Diaz, Ingram Chang, Stephanie Collins, Krystalie Colon, Christopher Connolly, Melisa Corredor, Kelsey Coulter, Lisa Davis, Barbara deGroat, Florence DellOrfano, Melissa Dinh, Joanne Dowling, Kerry Ebert, Charles Ehrenfried, Eman Elkomy, Joseph Engelmann, Michael Erickson, Amy Fahrenkopf, Ayadelkis Felipe, Isabella Flaquer, Anthony Flores, Kimberly Fox, Damien Francois, Felicia Fruto, Nicole Fuentes, Didem Goz Ayturk, Robert Green, Michael Goldstein, Ryan Goydos, Anthony B. Grochowski, Nicole Guzzardi, Adele Hardy, Jordan S. Harmon, Tiffany Harvey, Brian Healy, Harrison Herman, Donald Hickson, Carolyn Ho, Mary Hunt, Nicholas Jiacopello, Chelsea Johnson, Johanne Joseph, Michael Khaimraj, Caroline Kahn, Katherine Kitziger, Eunice Kwak, Kaitlin Lauria, Maria Lee, Michael Leggs, Winnie Li, Seth Lisle, Chelsea Long, Rafael Lora, Celia Marion, Jose Marte, Chisell S. Martorell, Royce Matthew, Jacopo Mattaini, Bonnie McGrath, Amanda McMahon, Isaac Mercado, Michael Mintah, Alexis Mollica, Kristy Montoto, Kathryn Muccino, Ali Mujtaba, Tiara Napier, Sarah Newman, Alexander Nisperos, Jenna Nitti, Nicole Paige, Paola Palladino-Riccardelli, Heather Pawlukiewicz, Lisa Pitonyak, Deanna Paxos, Michael Pohlmann, Antonette Reid, Shane Reynolds, Sarai Rosas Gonzalez, Catherine Sabatino, Khader Salami, Christina Santiago, Melissa Santiago, Etel Sharipova, Michael N. Singleton, Kelly Sixt, Patricia Skrzpek, Emily Snider, Nicole Starks, Ashley Stern, Amesha Story, Gerthy Sylvestre, Rudolph Taddonio, Ricky Tam, Milay Tejada, Samuel Thibodeau, Cori Thompson, Aminata Traore, Devin Vazquez, Brianna Watson, Colleen Wallace, Alessandra Weidman, Jocelyn Williams, Philip Wong, Edward Yoon, Calvin Zhu

Please be assured that no retaliatory disciplinary action will be taken if an employee makes such a report.

In addition, the Joint Commission has stated that your name will be treated as confidential information, and will not be shared with any other party.

You may file your report in the following ways: 1. By email:

complaint@jointcommission.org

2. By fax: Office of Quality Monitoring, 630-792-5636

Editorial Staff

3. By mail:

Editor-in-Chief:

Marisa DeFilipps

Managing Editor:

Stephanie Iannello

Editorial Committee:

Lisa Goldstein, Bruce Slawitsky, John Englehart

Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181

For fax and mail reports, submissions must be on a Quality Incident Report Form available on the Joint Commission website at www.jointcommission.org.

Should you have any questions, please do not hesitate to contact the Executive Offices at x606-1236.

8 | ECHO

Do you have content you would like to see featured in a future edition?

If so, please email ECHO@hss.edu.