December 19, 2014 | 23rd Edition
library update hoopla 2014: Year in Review 2014 turned out to be quite a newsmaker for all of us, didn’t it? This past year has painted an amazing canvas composed of partner wins, performance enhancements, patron firsts, and some pretty impressive PR nods of approval. In a nutshell, one could say 2014 came and went with lots of hoopla, and is now giving way to a year sure to be filled with tons more.
A year of growing – getting stronger and smarter– together. The last twelve months have brought with them many stories of growth, the first (and best) of which were the stories you shared with us about the cost savings you’ve begun to realize with our cost-per-circ model. We’re ecstatic, as we know you are (and will be), as we know this story will only grow better over time as we provide more formats and content for your patrons to experience, explore, and enjoy.
this launch opened eyes (our own and others) to the potential and value of working together in bringing awareness to patrons, both current and prospective. Since then, we’ve had the privilege to onboard many, many more library partners (large, medium, and small), nearly 500 systems, to be exact, across the U.S. and Canada, and to work with them in service to their patrons. In fact, our view of service to patrons – our belief in true patron-driven acquisition – has been a catalyst for much of our own growing list of performance enhancements over the past year. From developing relationships with an everexpanding list of content vendors to forming new industry partnerships, such as Boopsie and SirsiDynix, hoopla has kept patron expectation and experience foremost in mind. To make sure the experience continues to be the best it can be for patrons, with your feedback hoopla developers have been continually monitoring and making improvements to the hoopla platform across our mobile app and the library admin site.
One milestone reached in early April of 2014: the largest library in North America, the Toronto Public Library, launched hoopla to much fanfare, excitement, and new cardholder sign-ups. While significant in itself due to the size of the library, library update | 1