Preview: RFP Template for Online Proctoring Services

INSTITUTION NAME HERE Request for Proposals for Online Proctoring Services RFP [identification number]

Issue Date: [Month & Day], [Year] at [Time][Time zone] Submissions Due: [Month & Day], [Year] at [Time][Time zone]

Table of Contents Part 1: RFP Introduction and Overview Schedule

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Questions

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Submission format

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Evaluation & award

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Evaluation

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Criteria

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Interviews & demonstrations

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Discussions & negotiations

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Award

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Part 2: vendor Overview & Experience

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Part 3: Proctoring Features and Functionality Requirements

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Proctoring Type

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LMS integration

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Account creation

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Sound and voice detection

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Test content protection

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Third-party test proctoring

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Detection of cell phones and other devices

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ID verification process

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Browser locking software

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Reports and recordings

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Accessibility

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Part 4: Data security and system requirements

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Data security and collection

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Security testing and employee training

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Disaster planning and response

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System requirements and other technical information

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Part 5: Support, implementation, and training

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Support

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Implementation

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Training

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Part 6: References

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Part 7: Pricing

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Request for Proposal: Online Proctoring Services Part 1: RFP Introduction and Overview

This Request for Proposal (RFP) is issued by [Institution name (abbreviation)] for an Online Proctoring Solution. The goal is to gather responses from qualified, experienced, and responsible companies for a new, innovative online proctoring solution to proctor online exams.

[Institution abbreviation] is composed of [insert number] of [colleges or locations] across [insert state or region]. We offer [types of programs, e.g., two-year programs, bachelor’s programs, etc.] to over [number] of students [format type, e.g., oncampus and online].

We will implement an online proctoring solution for our online programs by

[semester and year]. Optional sentences: The online proctoring solution must be able to scale to handle approximately [number of exams] per semester for [number of students] online students. OR The online proctoring solution must be able to scale to handle unlimited proctored exams for [number of students] online students.

At a minimum, [Institution abbreviation] requires the proctoring solution to provide or address the following requirements: 1. Direct integration with [name of the LMS] 2. 24/7/365 support for students and faculty 3.

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AI (automated) + live proctoring Record and post-exam review Accommodations for specific students’ needs Ability to proctor exams offered on third-party platforms

Provide your email to get the full RFP template for online proctoring services

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Schedule Event

Day & time

[Institution abbreviation] issues RFP Vendor questions due Provide responses to vendor questions Final RFP responses due

Selected vendor interviews & presentations Recommendation submitted to [institutional title] Notification of award Contract start date Questions

All vendors submitting questions regarding this RFP before bid submission must email questions to [First Name] [Last Name], [Title]I, RFP/Contracts, at [email address].

The subject line for all question emails should be “Q&A - RFP for Online Proctoring Services.”

Provide your email to get the full RFP template for online proctoring services

All questions must be submitted by [Month & Day], [Year] at [Time] [Time zone].

Responses to all questions will be [insert response method. e.g., posted on the university’s website, emailed to all respondents, etc.] on [Month & Day], [Year] at [Time] [Time zone].

Submission format

The vendor should submit an electronic PDF of the response by email to [First and Last Name], [Job Title] at [email address].

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