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Harvey Mackay

29442 120th St. Grey Eagle, MN 56336 320-285-2323 Email: htnews@icloud.com

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Listening is in danger of becoming a lost art. This dated anonymous anecdote just about sums it up.

When I ask you to listen to me and you start giving advice, you have not done what I asked.

When I ask you to listen to me and you begin to tell me why I shouldn’t feel that way, you are

trampling on my feelings.

When I ask you to listen to me and you feel you have to do something to solve my problems, you have failed me, strange as that may seem.

All I ask is that you listen. Not talk or do, just hear me. Advice is cheap: 50 cents will get you both Dear Abby and Dr. Spock in the same newspaper. And I can do for myself, I’m not helpless. Maybe discourage and faltering, but not helpless.

When you do something for me that I can and need to do for myself, you contribute to my fear and weakness. But when you accept as a simple fact that I do feel what I feel, no matter how irrational, then I quit trying to convince you and can get about the business of understanding what’s behind this irrational feeling.

And when that’s clear, the answers are obvious, and I don’t need advice. So, please listen and just hear me, and if you want to talk, wait a minute for your turn, and I will listen to you.

To remind us all, March is International Listening Month.

Listening is just as important to business. When Charles Wang’s family arrived in America, they had only two suitcases. Wang, now a multibillionaire, said his company grew because they listened to their clients. While most computer companies sell people what they need, Wang decided to ask customers what they wanted.

Sam Walton, founder of Walmart, said: “The key to success is to get out into the store and listen to what the associates have to say. It’s terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.”

Walton once took his corporate plane to Mt. Pleasant, TX, and told the pilot to pick him up 100 miles or so down the road. He jumped in a Walmart truck and rode the rest of the way to “chat with the driver.” I suspect he let the driver do most of the talking.

Norman Brinker, the former chairman of the restaurant chain Chili’s, said responsive communication is the key to good relations with both employees and shareholders. It pays huge dividends. Almost 80 percent of Chili’s menu came from suggestions made by unit managers.

Too many salespeople talk when they should listen. Ben Feldman was the first salesperson to crack the $25 million mark in a calendar year. And then doubled that figure. He was New York Life’s leading sales rep for more than two decades, and he did this in the small town of East Liverpool, Ohio. When asked his secret, he said: 1. Work hard. 2. Think big. 3. Listen very well.

The Healthline website shares these tips for learning active listening:

Give people your full attention. Concentrate on their words to the exclusion of everything else. Don’t plan your response while they’re still speaking, and don’t use a pause to steer the conversation around to another topic.

Use positive body language. Your body communicates just as much as your words do,

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Don’t interrupt. You may be tempted to jump in with an idea or solution. Restrain the impulse. Instead, wait to start talking before asking questions or offering your point of view.

The story is told of Franklin Roosevelt, who often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. One day, during a reception, he decided to try an experiment. To each person who passed down the line and shook his hand, he murmured, “I murdered my grandmother this morning.” The guests responded with phrases like, “Marvelous! Keep up the good work. We are proud of you. God bless you, sir.” It was not until the end of the line, while greeting the ambassador from Bolivia, that his words were actually heard. Nonplussed, the ambassador leaned over and whispered, “I'm sure she had it coming.”

Mackay’s Moral: If you want people to listen to you, you must listen to them.

Reprinted with permission from nationally syndicated columnist Harvey Mackay, author of the New York Times #1 bestseller “Swim With The Sharks Without Being Eaten Alive,” “We Got Fired!...And It’s the Best Thing That Ever Happened to Us,” “The Mackay MBA of Selling in the Real World,” and “Use Your Head To Get Your Foot In The Door.”

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Upcoming Events

SUNDAY, MARCH 20 • Catholic United Financial Matching Grant Fundraiser Breakfast from 9 a.m.12:30 p.m. at St. Francis of Assisi Church basement. See ad on page 4. • St. Joseph's Mens Society Annual Meeting at 9 a.m. at Sacred Heart Church basement, Freeport. SATURDAY, MARCH 26 • Todd County Garden Day from 8:15 a.m.-3:15 p.m. at Long Prairie Baptist Church. • Fish Fry from 4-7 p.m. at Word of Life Church, Upsala. See ad on page 4. SUNDAY, MARCH 27 • St. Rosa Lions Breakfast from 8:3012 p.m. at St. Rosa Lima Church basement, St. Rosa. See ad on page 7. • Knights of Columbus #12604 Breakfast & Raffle from 9 a.m.-12:30 p.m. at St. Stanislaus Church, Bowlus. See ad on page 7. • Bingo at 6:30 p.m. at St. Mary's Church, Melrose. WEDNESDAY, APRIL 6 • Folk & Old-Time Music & Potluck starting from 1-3 p.m. at the Village View Apartments, Grey Eagle. MONDAY, APRIL 11 • Grey Eagle Housing Association Annual Meeting at 4:30 p.m. at the Village View Apartments. See ad on page 7. ALBANY TOWNSHIP • Meets the fourth Monday of the month at 7:30 p.m. at the Albany City Hall. • Planning Commission meets the second Tuesday of the month at 7:30 p.m. at the Albany City Hall.

BURNHAMVILLE TOWNSHIP • Meets the last Tuesday of the month at 7 p.m. at the Burtrum City Hall. BURTRUM CITY COUNCIL •MeetsthefirstMondayofthemonthat7p.m. FEET FIRST CLINIC • Meets the 1st Tuesday of the month from 9 a.m.-12 p.m. at Holdingford City Hall. FOOD DISTRIBUTION • Ruby’s Pantry Food Distribution first Saturday of the Month from 10-11 a.m. at River of Live Church, Sauk Centre.

FREEPORT CITY COUNCIL • Meets the last Tuesday of the month at 7 p.m.

FREEPORT SENIOR MEETING • Meets the third Thursday of the month at 1:30 p.m. with cards/Bingo/coffee/dessert.

GREY EAGLE CITY COUNCIL • Meets the second Tuesday of the month at 7 p.m. GREY EAGLE TOWNSHIP • Meets the first Monday of the month at 8 p.m.

MELROSE VFW #7050 POST/AUX. • Meets the firstTuesday of the month at 7:30 p.m. at the Melrose American Legion Clubrooms. STEARNS CO. HORTICULTURAL SOCIETY • Meets at 7 p.m. on the 2nd Monday of the month at Our Savior’s Lutheran Church, Albany. SUNSHINE CLUB • Meets every Monday, weigh in starts at 8; meeting at 8:30 a.m. at the Village View Apartments, Grey Eagle. ST. ROSA CITY COUNCIL • Meets the third Monday of the month at 7 p.m. at the Community Park building.

SWANVILLE CITY COUNCIL • First Tuesday after the first Monday of the month at 7 p.m. SWANVILLE TOWNSHIP • Meets the second Tuesday of the month at 8:30 p.m. at the Swanville Fire Hall. UPSALA CITY COUNCIL • Meets the first Monday of the month at 7 p.m.

If you have an upcoming event or meeting, please let us know by email: htnews@icloud.com or call 320-285-2323.

Temperatures

Date High Low 3/9 16 0 3/10 19 -6 3/11 12 -4 3/12 25 -12 3/13 34 25 3/14 34 14 3/15 43 12

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