HOK Retail

HOK

+ Retail

HOK + retail

HOK believes that retail design is about 'placemaking' - creating environments that immerse the customer in the sights, sounds and atmosphere of a locale, and inspires conversation about the traces of thought, imagination and investment that guides the design.

Our commitment to sustainability Building on two decades of experience in sustainability, HOK creates value for our clients through innovative and environmentally responsible design. HOK's retail design practice in particular, focuses on developing hospitality specific strategies, tools and best practices for the seamless integration of sustainability within all retail projects, irrespective of the client's intent for LEED 速 Certification.

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The retail experience

HOK designs environments that enhance the quality of life for the people who live, work, and play in them by translating trends into unique environments with a distinct sense of place.

Multidisciplinary approach The ultimate luxury, in our fast-paced world, is a memorable experience. Creating a seamless experience between the landscape, architecture and interior environment is key.

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DESIGN APPROACH

Discover

Define

Design

Deliver

| Visioning

| Brand strategy

| Concept development

| Integrated solutions

| Design research

| Brand synthesis

| Space planning

| Construction documents

| Trend analysis

| Positioning

| Interior design

| Standard documentation

| Functional programming

| Benchmarking

| Standards development

| Construction administration

| Sustainable design

Integrated project delivery The integrated project delivery approach ensures that the documentation is seamlessly coordinated among all disciplines. HOK's state-of-the-art technology, such as video collaboration rooms, allows more frequent communications among the global design team, client, and consultant teams resulting in significant savings on travel and project delivery time and expenses.

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HOK services

Retail Expertise

Design

Documentation

| Retail master planning

| Conceptual design

| Construction documents

| Store design

| Schematic design

| Engineering coordination

| Standards development

| Design development

| Furniture layout plans

| Tenant criteria

| Space planning

| Artwork selection

| 3D visualization

| Standards documentation

Pre-design Services

| Sustainability consulting

| LEED 速 documentation

| Visioning

| Standards development

| Brand positioning

| Furniture, materials

| Programming

equipment selection

Construction Administration | Site review

| Feasibility studies

| Colour scheme development

| Payment certification

| Existing building surveys

| Signage + wayfinding

| Move-in coordination | As-built documentation | Close-out documentation | Post-occupancy surveys | Standards management

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Visioning, Branding + positioning HOK offers a unique visioning process that is collaborative and interactive. The design team collaborates with the owners/developers and mall operators early on in a project to establish and integrate key design elements that will engage the target market.

Lifestyle branding Retail developments must engage, amuse, and entertain increasingly sophisticated and demanding consumers.

HOK's multi-disciplinary retail design teams understand the psychology behid communicating with consumers and the complexities of marketplace trends. Design of the retail environment is a powerful branding tool.

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Dubai Festival City location: Dubai, UAE service: Masterplanning |Architecture Interior Design | Landscape Architecture size: 2,400,000 SM

Dubai Festival City is a mixed-use development with retail, leisure, entertainment, cultural, hotel, residential, and office facilities. HOK’s design team created an international destination where retail, food, and entertainment will bring people together at all times of the day and night.

Celebrating the diverse culture of this port town on the eastern spice route, Festival City’s design is inspired by images of water, sand, and oases. The master plan strategy is to bring water into the site and to bring activities to the waterfront. This accomplished by connecting the open spaces along the waterfront and into the entire Dubai Festival City site.

A pedestrian waterfront entertainment/retail district is located along the Corniche, overlooking a marina with yacht-side moorings. Along a parallel inner canal is a unique programmed mix: 50 per cent arts, culture, and entertainment, balanced with 50 per cent of traditional retail. The main mode of transportation is water taxi.

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Plaza Indonesia location: Jakarta, Indonesia service: Architecture | Interior Design size: 325,000 SM

HOK designed the Grand Hyatt Hotel and Plaza Indonesia retail complex during the late 1980s to provide a destination for business travelers.

Due to the project’s success, HOK was commissioned for a retail expansion, including a newly-branded retail area, 30-storey commercial tower, 30-storey luxury condominium tower, and Jakarta’s first live theatre.

The retail area includes pools, fountains, tennis courts, restaurants and swim-up bar. High-perimeter walls screen out the surrounding city, creating a lush oasis in the heart of Jakarta.

The 29-storey hotel contains two atria, extensive retail and hotel function areas, and approximately 500 guest rooms. Retail shops are located on four levels, with a heavily landscaped fifth-floor roof garden forming a roof over the retail area.

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Dubai Marina I location: Dubai, UAE service: Masterplanning | Programming | Architecture Interior Design | Landscape Architecture size: 2,323,420 SM

Dubai Marina is the world’s largest planned waterfront community. Designed along a three-kilometre-long canal/marina, Dubai Marina’s cosmopolitan atmosphere provides a complete mix of retail, hotel, office, recreational, and residential uses.

HOK’s retail team carefully considered the local climate, retail type, lease flexibility and individual tenant identities before developing and programming the retail areas along the waterfront promenade.

The high-end retail area, including cinemas and family restaurants, links a high-tech corporate campus with several residential towers and the waterfront marina.

HOK worked closely with Talbot Consultants International Inc. during the initial retail programming and marketing study.

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Dubai Marina II location: Dubai, UAE service: Masterplanning | Programming | Architecture

Interior Design | Landscape Architecture size: 260,129 SM

Similar to the successful Dubai Marina Phase 1 development, HOK is providing full masterplan, architecture and interior design services for Phase 2.

This new multi-tower, mixed-use condominium complex sits on the same waterfront stretch as the first project.

The development is comprised of a 2.8 million-squarefoot, mixed-use residential community accommodating retail, shopping, leisure, entertainment and cultural facilities.

HOK’s retail division has created an extension of the waterfront promenade by providing high-end retail programming, and creating a new retail experience that complements rather than duplicates the successful phase 1 area. The retail experience was further developed to link the retail arcade to a nearby mega mall.

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CENTRO COMMERCIAL location: Mexico City, Mexico service: Architecture, Interior Design size: 800,000 sq. ft. / 74,322 sq. m. Retail 600,000 sq. ft. / 55,742 sq. m. Hotel 350,000 sq. ft. / 32,516 sq. m. Commerical

Centro Commercial Santa Fe is a multi-level 500,000-square-foot-high fashion shopping centre located in Santa Fe, a suburb of Mexico City.

This project, the first of it’s type in Mexico, has become the benchmark by which all shopping centres in Latin America have been judged.

In 2004, HOK Canada (in partnership with HOK Mexico) were retained to provide the concept design for an additional 300,000 square feet of retail and entertainment area as well as two hotels and a commercial tower.

A public ice skating rink and a “rodeo drive- like” plaza have also been added to ensure that Commercial Santa Fe maintains it’s pre-eminence in the region.

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Huaqiang Plaza location: Schenzhen, China service: Architecture | Interior Design size: 116,590 SM

The development of China’s first hi-tech-product shopping centre, located in the mainland’s fastestgrowing city, required a conceptual design that carefully integrated a mix of uses - housing, hotel, office, retail, and public spaces.

HOK’s public plaza concept, at the heart of the site, beckons passers-by into the 400,000-square-foot shopping complex. A 40-storey office/hotel tower stands on the north-east portion of the site, while four residential towers rise above the shopping arcade roof.

At the Plaza’s centre is the entertainment component, a dramatic central space providing an interesting focus for all shoppers circulating through the mall. The four anchor elements include three department stores and a restaurant/entertainment node.

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Abu Dhabi Mall location: Abu Dhabi, UAE service: Interior Design | Branding size: 220,000 SM

The Abu Dhabi Mall is regarded as the high end mall within the area and is being updated to maintain this position. The mall is flanked by an international hotel and a local grocery chain, providing a shopping experience for both local clientele and international travelers.

The client’s objective for this project is to update the mall’s street presence, its draw for clients once inside and to enhance the connection to the below grade parking.

The project scope consists of three levels of mall shopping as well as three levels of parking below grade. HOK has worked closely with the client group to develop a stronger street life presence and a fresh playful new interior feel. Creating a new solid entrance to the mall helps anchor the building to the busy site.

Adding dynamic LCD signage to the exterior draws the street traffic visual to the building and interest both day & night.

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Inn on the Park location: Toronto, ontario, Canada service: Architecture | Interior Design Landscape Architecture | Branding size: 32,500 SM

HOK was engaged to assist in the redevelopment of a socially significant site in Toronto’s East York neighbourhood. The Inn on the Park site, once the haven of high rollers and movie stars, had fallen into disrepair over the last three decades, resulting in a stock of buildings with little viable use and in a state of decay.

Through careful analysis of demographic studies, the need to re-purpose a significant cross-roads site, and the recognition of the heritage and cultural impacts of demolition, HOK developed the programme for a mixed-use facility consisting of Lexus and Toyota showrooms, a high-end services neighbourhood mall, a renovated existing ballroom with one of the only kosher kitchens in Toronto, and a 24- storey renovated hotel tower re-purposed to accommodate empty-nester senior snow birds.

After extensive discussions and negotiations with city planners and the provincial heritage board, a creative solution that embraces the original landscape ideology on the site and in the courtyard, and that re-creates the facade of the historically significant hotel at the retail entry was decided upon.

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Bell World Stores location: Across Canada service: Store planning | I nterior Design size: Miscellaneous

Bell World, the retail arm of Canada’s national communications leader, envisioned a new one-stop shopping customer experience, offering a wide range of products and services.

HOK developed the brand and image, introducing Bell World’s new integrated and personalized customer experience concept to locations in Alberta, British Columbia, Ontario, and QuÊbec.

HOK conducted extensive market analysis and surveys with customers and sales staff as part of the branding process. The design concept unites service, accessible technology, and product education. Targeted location refinements all support and enhance the aggressive fouryear, 350-store roll-out.

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Green Grind CafĂŠ location: Toronto, Ontario, Canada service: Store Planning | Interior Design | Branding size: 400 SM 4 L E E D - C I G O L D (Pending)

The Green Grind is a hip, grassroots, community coffee shop where sustainability rules. The client desired a space that would convey their green ideals, provide consumers with an unforgettable experience, and connect with its community.

HOK’s design team visually enlarges the space with light, neutral coloured walls, providing a backdrop for bright accents and various woods grains. The eclectic atmosphere is enhanced with vintage furniture, art and an oversized community board that offers customers a space to connect.

Another great feature is the coffee stained concrete floor, which adds a unique touch to a simple floor treatment.

The furniture chosen is practical, comfortable and flexible, maximizing the available space. For example the main seating area is a large harvest table - conveying a community setting, which supports the clients objective of creating an unforgettable experience.

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Sunlife Financial Centre location: Toronto, ontario, Canada service: Branding | Interior Design size: 140 SM

To introduce Sun Life Financial’s new corporate identity, HOK’s retail design team recommended setting up a Corporate Identity Centre that would provide information to the general public and staff. Located at the ground floor of the Sun Life Centre in downtown Toronto, the Corporate Identity Centre is designed as a friendly face for this leading international financial services organization.

This small, but multi-functional space, serves as a presentation facility, a museum and an information centre; an innovative moveable screen system allows simple transformation. Browse through literature, view Sunlife’s rich heritage, or attend presentations to learn about Sun Life’s products and services.

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ICI Paints location: Toronto, Ontario, Canada service: Branding | Interior Design size: 120 SM

HOK developed a kinetic and activated prototypical showroom to showcase ICI’s current trends and technological advances in the interior coatings industry.

Ever-changing, light-activated signature brand identity board at the facility’s entry reinforces the corporate story, and quickly establishes the client’s message and direction.

Clearly-defined areas help consumers locate information, while large, pivoting showcases allow them to manipulate the space and products.

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ADDitional experience

NORTH America

EUROPE

MIDDLE EAST & GULF

Dallas Galleria

Almaty Regent

Mega Mall,

Dallas, Texas, USA

Almaty, Kazakistan

Sharjah, UAE

Universal Walk

Emonika

Galleria Mall

Orlando, Florida, USA

Ljubljana, Slovenia

Manama, Bahrain

Mid Rivers Mall,

Galleria Kazimierz

Shmeisani Mall

St. Peters, Florida, USA

Krakow, Poland

Amman, Jordan

Toronto Waterfront Studios

Kempinski Astoria

KAUST Commercial Centre

Toronto, Ontario, Canada

Istanbul, Turkey

Jeddah, Saudi Arabia

Smith Books/Coles

Zaghreb Mall

The Aldo Group

Across Canada

Zaghreb, Croatia

Miscellaneous, Middle East

St. Louis Union Station

Finchley Road Centre

St. Louis, Missouri USA

London, UK

One Oxford Centre

Pittsburgh, Pennsylvania, USA

ASIA Marina Town Centre

SOUTH AMERICA

Fukuoka, Japan

Centro Commercial Santa Fe

Lotte Gimhae Centre

Mexico City, Mexico

Gimhae, China

La Rural

Buenos Aires, Argentina

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Global experience HOK has a global network of 25 offices, from Vancouver to Beijing. This organizational structure provide HOK with knowldege and experienece to better support our clients and help maximize their return on investment.

HOK offices | Atlanta | Beijing | Calgary | Chicago | Dallas | Denver | Doha | Dubai | Hong Kong

| Houston | Kansas City | London | Los Angeles | Miami | New York | Ottawa

| San Francisco | Seattle | Shanghai | Singapore | St. Louis | Tampa | Toronto | Vancouver | Washington DC

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HOK Toronto 720 King Street West, Suite 505 Toronto, Ontario M5V 2T3 416 203 9993 hokcanada@hok.com HOK Ottawa 205 Catherine Street, Suite 101 Ottawa, Ontario K2P 1C3 613 226 9650 hokottawa@hok.com

Create | Inspire | Connect | Care

HOK Calgary 620 12th Avenue SW, Suite 401 Calgary, Alberta T2R 0H5 403 517 3888 hokcalgary@hok.com HOK Vancouver 1085 Homer Street, Suite 330 Vancouver, BC V6B 1J4 604 648 1068 hokvancouver@hok.com

hok.com

Atlanta | Beijing | Calgary | Chicago | Dallas | Denver | Dubai | Hong Kong | Houston London | Los Angeles | Miami | Mumbai | New York | Ottawa | San Francisco | Shanghai Singapore | St. Louis | Tampa | Toronto | Vancouver | Washington