HOK Florida Law Office Qualifications

law f irms | sele c t e x p e r ie n c e p ortfolio | 2013

BUSINESS TRENDS I M PA C T I N G S PA C E D E S I G N • Changing metric of revenue to operating expense • Generation “Y” lawyers • Teams working across geographies • Your clients are doing this too!

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1 OFFICING

SHARED SHRINKING UNIFIED

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PARALEGAL OFFICE PARALEGAL OFFICE ADMIN. WORKSTATION

ADDITIONAL FILING

SPECIALIST OFFICE MULTI-FUNCTION WAR ROOM

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MULTI-FUNCTION WAR ROOM - LAYOUT A

WAR ROOM

LEGAL ADMIN WORKSTATION

MULTI-FUNCTION WAR ROOM - LAYOUT B

INTERIOR OFFICES

SENIOR LEGAL ASSISTANT OFFICE

MULTI-FUNCTION WAR ROOM - LAYOUT C

PARALEGAL SUITE / SMALL CASE ROOM

ASSOCIATE OFFICE

PARTNER OFFICE

2 INTERIOR S PAC E

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OPTION 1

FLEX ZONE

OPTION 2

OPTION 3

O P TI ON1 A

OP TI O N1 B

O P T I O N 2A

O P T I O N 2B

OP TI ON 3 A

O P TI ON 3 B

VINSON & ELKIN — BEFORE

VINSON & ELKIN — AFTER

VINSON & ELKIN — BEFORE

VINSON & ELKIN — AFTER

VINSON & ELKINS LLP

3 FROM FINISHES TO TECHNOLOGY

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4 REDUCTION OF PRINT M AT E R I A L

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5 LIFE BALANCE S PAC E S

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6 S U S TA I N A B I L I T Y

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PLANNING

UNDER U T IL IZ ED ADMIN S U P PO RT

COLLA BORATI ON

FORMER REC EP T IO N

EXPA N DED COPY PRI N T

EXPA ND ED F L EXIB L E C O N F ERENCI N G

EXPA N DED PA N TRY /GATH ERI N G SPACE

EXPERIENCE

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DLA PIPER

DLA PIPER

CONFIDENTIAL LAW FIRM

CONFIDENTIAL LAW FIRM

KATTEN MUCHIN ROSENMAN

KATTEN MUCHIN ROSENMAN

NOSSAMAN LLP

NOSSAMAN LLP

NOSSAMAN LLP

DECHERT

DECHERT

CARLTON FIELDS -TAMPA

CARLTON FIELDS -MIAMI

HOK OVERVIEW

HOK is a global provider of design services

problem solving techniques and appropriate

for the built environment. We manage the

building methods and materials, enables

planning, design, and construction process

HOK to meet any challenge in architectural

for all types of projects in every part of the

design, interior design and planning. The most

world. Industry surveys consistently rank

important factor in the success of HOK has

HOK among the world’s leading design firms.

been its ability to manage the total planning, design and construction process for projects

FIRM HISTORY

of any size or scope, and to deliver projects on

HOK was incorporated in 1955 by three

time and within budget.

principals with a staff of 26 employees. The firm’s current staff of 1600 in 25 offices

HOK FLORIDA HISTORY

around the world includes architects, interior

In Florida, our practice is diverse, frequently

designers, programmers, facility/real estate

recognized as one of the top in the state,

strategists, and graphic specialists.

and client centered. We have a strong multidisciplinary practice that includes interior

HOK has been recognized as one of the most

design, architecture and strategic facilities

respected and best managed firms in the

planning.

industry. Contract Magazine ranks HOK as one of the most respected firms in the nation

The Florida office of HOK opened in 1984,

and Interior Design includes HOK as one of the

and has experienced steady growth through

top “Interior Design Giants” in the world. This

working with remarkable clients who demand

international distinction has helped us build a

the best in creative solutions and innovative

dynamic professional team which offers our

thinking. With offices in both Tampa and

clients unmatched resources.

Miami, we are suited to provide designs that are tailored to client requirements and

Our commitment to design excellence, coupled

evolving functions.

with our complete familiarity with current

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HOK OVERVIEW (CONTINUED)

Our distinguished interiors practice clientele

INTERIOR SERVICES

includes Capital One, Chico’s FAS, World Fuel

HOK Interiors offers a complete range of

Services, Office Depot, Burger King, Carlton

services in the planning and design of interior

Fields, Bacardi, WPP, Humana, John Hancock,

space, including:

JPMorganChase, Home Shopping Network,

• Facility Programming

Nielsen Media, Motorola, Yahoo, Tropicana,

• Strategic Facility Planning

and Genzyme to name a few. We take pride in

• Facility Analysis

these long term relationships and the unique opportunities presented by each client’s design challenge.

INDUSTRY R ANKINGS

• Work Process Studies • Facility Management Consulting • Feasibility Studies • Alternative Officing Studies

#2 Interior Design Practice, Interior Design,

• Interior Design

Top 100 Giants, January 2012

• Programming • Building Evaluations/ Test Fits

Top Green Design Firm, Engineering NewsRecord, 2011

• Space Planning • Prototype Design

#1 Architectural/Engineering Firm,

• Workstation Design

Engineering News-Record, April 2011

• Lighting and Fixture Design

Best Places to Work in Florida, Florida Trend, 2010 and 2011

• Sustainable Design • Furniture Specification • Artwork Programs

Lead Green Design Firm, Building Design + Construction, Giants 300, July 2011

• Brand Integration • Lease Consultation • Signage/ Graphic Design • Cost Analysis

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• Custom Furniture Design

that translate a client’s image and business

• Building Information Modeling (BIM)

goals into a reflective design vocabulary,

• Facilities Management (CAFM)

productivity, better teamwork, optimized

• Change Management

occupancy costs and greater flexibility.

We provide all types of interiors solutions,

We offer these services individually or

from developing workplace standards to in-

comprehensively, as required by the client.

place renovations and full scope corporate

Typical projects include the five phases

headquarters projects.

of

design

—

Programming,

Schematic

Design, Design Development, Construction Documents and Construction Administration.

HOK’s design of work environments always: • Supports organizational change • Enhances collaboration and creativity

A PPROACH TO INTERIOR DESIGN

As

designers,

we

have

a

remarkable

opportunity, moreover, a responsibility to help make the world a better, more humane place to live. At HOK, our goal continues to be to create the best possible environments

• Reduces occupancy costs • Reflects a company’s brand and culture • Promotes recruitment and retention • Accommodates new ways of working • Integrates sustainability

for our clients and their communities. We

Our multidisciplinary team approach enables

recognize that good design is an investment,

us to develop facilities that are appropriate,

a way to help organizations meet their

effective,

objectives. A well-designed workplace can

resulting in a winning solution for our clients.

and

aesthetically

distinctive,

improve the communication flow and help organizations attract and retain its most important resource — it’s people. We do not have a predetermined “design style,” instead our mission is to develop design concepts

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HOK OVERVIEW (CONTINUED)

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C O R P O R AT E C L I E N T L I S T

Bechtel

Adobe Systems

Beech Street

Advanced Micro Devices

Bell Atlantic

Aera Energy

Berry Plastics

Aetna Life & Casualty

Biogen Idec

AGL Resources

Black & Decker

Alcatel

Blockbuster Entertainment Group

Allied Bank Tower

Bloomberg Mexico City

Allstate Canada

BMW

Amalgamated Transit Union

Bowater

America Online (AOL)

BP America, Inc.

American President Companies

Bristol-Myers Squibb

American Red Cross

Brown Brothers Harriman & Co.

Amplico Life Insurance Company

Brown Shoe

Amway Japan

Bryan Cave

Anheuser-Busch

Burgan Bank

Ann Taylor

Burger King Corporation

Apple Computer, Inc.

Burlington Resources

ARCO

Burson-Marsteller

AT&T

Cadbury Schweppes

Atlantic Capital Bank

Calpine

Atlantic Richfield Oil and Gas Company

Caltex Petroleum Company

Aurora Foods

Cameron

Auto Club of Southern California

Campbell Soup Company

Automatic Data Processing

Canadian Standards Association

Bacardi

Canon

Bahrain Monetary Agency

Carbon Motors

Barclay’s Bank

Carnival UK Ltd.

Barry Real Estate

Caterpillar Tractor Company

BDM Corporation

Catholic Health Association

CB Richard Ellis

CRSS

Fox Interactive Media

Centene

Culligan

Frisa

Central Bank

Cumulus Media

GE Technology Management Services

Central Bank of Kuwait

Daily Variety

General Dynamics

Chapters Internet

Dallas Area Rapid Transit (DART)

Genstar

Chevron

Dassault Systemes of America

Grand Trunk Western Railroad

Chevron Phillips

Dean Witter Reynolds

Great Western Bank

Chevy Chase Land Company

Dechert LLP

Grey Group

Chicago Bridge & Iron

Defense Logistics Agency

Grumman Aerospace

China Life Insurance

Dell Canada

GTE

China Resources

Deutsche Bahn

Guardian

Chrysler Canada

Deutsche Bank

Guy Carpenter

Cisco Systems

Discus Dental

Halo Branded Solutions

Citadel Group Hong Kong

Dupont UK

Hansol Group

Citicorp Mortgage Inc.

E! Entertainment Television

Harper Collins Publishers

City of Norfolk

E.F. Hutton

Havertys Furniture

Clorox Company

Eastman Kodak

HBO

CNA

Echlin Manufacturing Company

Health Net

Colgate Palmolive

Edison Brothers Stores, Inc.

Helio (formerly SK EarthLink)

Commerce Bancshares, Inc.

Edward D. Jones & Company

Henderson Land China HQ

Community of Christ

Eli Lilly and Company

Hill’s Pet Nutrition

CompDent

Emulex

Hoechst Marion Roussel

Computer Associates International

Equifax

Home Shopping Network

Comverse Network Systems

Excite @ Home

Honda Canada

Continental Group

Exxon Corporation

HRB-Singer Corporation

Convex Computer

Far East Bank & Trust Company

Hughes Aircraft Company

Cooper Bussmann

First American Payment Systems

HURCO

Cox Communications

First Interstate Bank of Utah

i-Benefits UltraLink

CPN (National State Oil Company)

Fluor Daniel

IBM

Criswell Development Company

FMC Corporation

IDX (UK Headquarters) h o k .co m

HOK OVERVIEW (CONTINUED)

IndyMac Bank

Manugistics

Informix

Marriott Corporation

Integro Insurance Brokers

Marsh McLennan

Intel

MasterCard

Internal Revenue Service (IRS)

Matsushita Electric Corp. of America

IPCO Hospital Supply Company

Mazda

Jacobs Engineering

MBNA

Janssen Ortho Canada

McKesson

John Wiley & Sons

MedImmune

JohnsonDiversey

Metlife

Jurong Town Corporation (JTC)

Michael’s

JTI Macdonald

Mitsubishi Electronics America

JTC

Mobil Corporation

Kellogg Company

Monsanto

Key Pharmaceuticals, Inc.

Montgomery Engineering

Key3Media

Moore Business Forms

Kinetix

Motorola

KUKJE

NASA

Kuwait National Petroleum Company

National Bank of Georgia

L.F. Rothschild & Co., Inc.

National Cycling Center

La Nacion

National Gypsum Company

Labatt Breweries

National Medical Enterprises

Lehman Brothers Hong Kong

National Oceanic & Atmospheric

Lenox, Inc.

Administration

Levi’s Plaza

National Wildlife Federation Headquarters

Lifetime Television

Nature Conservancy

Loblaws Properties

NCR

Louisville Gas & Electric Company

Neiman Marcus

Macerich Company

New York Telephone Company

Magazine Group Headquarters

Nina Footware

Nortel

Rogers Communications

Time Inc.

North Quay Docklands

Roure Bertrand DuPont Perfumery

Tokyo Telecom

Novell

Royal Numico

Tomlin Properties

Nynex

Sara Lee

Torre La Nacion

Octel Communications Corporation

Saudi Air Defense

TOSCO

Office Depot

Saudi American Bank

Transco

Old National Bank

Security Pacific National Bank

Tropicana

Orange County Register

Shaw, Pittman, Potts & Trowbridge

Turner Broadcasting

Oryx Energy Company

Shell International Limited

Unexim Bank

Outback Steakhouse

Siemens Corporation

USAA

Pacific Stock Exchange

Sigma-Aldrich Corporation

VeriFone

Paramount Mexico

SJ Berwin Law Firm

Veris Health Sciences

Peoplesoft

SmithKline Beecham

VERITAS

Pettit & Martin

Social Security Administration

Viacom

Pharmavite Corporation

Société Générale N.A.

Visa International

Phelps-Dodge

Software 2000

Waco Police

Philips Electronics

Solar Energy Research Institute

Warner Music Canada

Phillips Petroleum Company

Sony Corporation of America

Warner/Chappell Music

Placid Oil Company

Southwestern Bell

Wellmark Blue Cross and Blue Shield

Presbyterian Church U.S.A.

Spanish Broadcasting System

WellPoint

Primerica Corporation

Standard Chartered Bank Hong Kong

Wells Fargo

Procter & Gamble

Sullivan, Higdon & Sink

Western Company of North America

Progressive

Sun Bank Center

Western Union

Provident Life and Accident Insurance

Sun Microsystems

Whirlpool Corporation

Quotron Systems

Symantec

Willis Corroon of North America

Ralston Purina Company

Sysco Foods

Winrock International

Reliance Industries

Teledyne, Inc.

World Resources Institute

Rio Doce

Tenet Healthcare

Worldspan

RJR Nabisco

Tetra Tech

Xircom

Rockwell International

Texas Guaranteed Student Loan

Zale Corporation

L AW F I R M E X P E R I E N C E

H O K ’ S L AW F I R M T H I N K TA N K

collaboration

Several years ago HOK convened a group of

participants from other HOK offices to

technologies

that

allow

professional designers, managers and pre-

interact with colleagues in a way that very

design experts from around the world, who

much feels like meeting in person.

have the most extensive experience delivering law firm space and who are well-published

The current members of HOK’s Law Firm Think

on the topic. What began as a brainstorming

Tank have collectively planned, programmed,

exercise evolved into what we now refer to

designed and delivered almost 8 million

as HOK’s “Law-firm Think Tank.” This group

square feet of law firm space globally. This

meets quarterly to discuss business issues

team’s collaborative input allows the best

in the legal industry, but the core mission of

possible planning and design solutions to be

this group is to understand these trends and

developed in the most efficient way.

consider how space might best support the work style and culture of today’s law firm.

HOK LAW CLIENTS Akin, Gump, Strauss, Hauer & Feld

To do this, the group pushes forward ideas

Ausley & McMullen

that are affecting the legal industry today and

Baker Botts

studies concepts from other corporate and

Baker & McKenzie

professional services organizations that are

Blakes

relevant to law firm design.

Bondurant, Mixson & Elmore Broad and Cassel

Our worksessions are conducted virtually

Bryan Cave

using one of HOK’s Advanced Collaboration

Carlton Fields

Rooms (ACRs), which feature a combination

Cleary Gottlieb Steen & Hamilton

of

Cook, Yancey, King & Galloway

Cisco

Telepresence®

high

definition

video conferencing and Thunder Desktop®

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Crosby, Heafey, Roach & May

Davis and Company

Lynberg & Watkins

Debevoise & Plimpton

Lyon and Lyon LLP

Dechert

McCarthy Tetrault LLP

DLA Piper

McGuire Woods LLP

Drier Stein & Kahan

Nossaman LLP

Dutton Brock MacIntyre

ODonnell Shaeffer

Ferruzzo & Ferruzzo

O’Melveny & Myers

Gaedertz, Quack, Krelle, Vieregge

Oppenhoff & Rädler

Gallop Johnson Chromalloy

Parker Hudson Rainer & Dobbs

Gibson, Dunn & Crutcher

Pillsbury Madison & Sutro LLP

Guilfoil Symington Petzall & Shoemake

Renolds Porter Chamberlain

Gunderson Dettmer

Rogers & Hardin

Gunster, Yoakley, Criser & Stewart

Riordan & McKinzie

Hall, Booth, Smith & Slover

Senniger Powers

Hancock Rothert & Bunshoft

Shaw, Pittman, Potts & Trowbridge

Haynes and Boone

Sheppard, Mullin, Richter & Hampton

Heller Ehrman

SJ Berwin

Holland & Knight

Stroock & Stroock & Lavan

Husch & Eppenberger

Sullivan & Cromwell

Irell & Manella

Van Etten Suzumoto & Becket

Jones, Day, Reavis & Pogue

Vinson & Elkins LLP

Katten Muchin Rosenman LLP

Wessing

Lillick & McHose

White & Case LLP

Littler, Mendelson, Fastiff, Tichy

Williams Shifino

& Mathiason Los Angeles County Bar Association

Wilmer, Cutler & Pickering Zarco, Einhorn, Salkowski & Brito, PA

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L AW F I R M B E N C H M A R K S

A C U LT U R E O F L E A R N I N G

on the workplace, understanding the business

For many years, there has been a heavy reliance

driver behind each trend and its potential

in the interior design industry on benchmarking

applicability to new clients. Benchmarking

to establish law firm design. While benchmarks

information from our own work, published

can be useful for comparison of certain metrics,

other projects, or the Legal Industry Council

the reality is that each firm is a unique business

of IFMA Benchmarking report, which HOK

and deserves a strategy developed around

sponsored exclusively, will provide contextual

their practice, culture and operations and not a

and comparative data. Folded together with

cookie cutter solution based on what other law

the strategic programming process, the

firms have done. While giving a sense of very

result is workplace made for the business,

general trends such as RSF per attorney, what

not copied from another, potentially irrelevant

benchmarking does not do is communicate

example.

the effectiveness of the work environment in supporting another firm’s practice.

When so many firms have been designed to look like each other, the spaces are often outdated from the day of move in. For example, most attorney offices are designed the same way they were 20 years ago, even though technology has evolved significantly since then. So, what is most effective process for understanding how to design a law office that will remain relevant for a new lease term, adapting to technology, new generations of lawyers, and competitive legal practice?

HOK looks at broader trends and their impact

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WHAT WE ARE HEARING Excerpts from the Yale student reponses to HOK’s Law Student Survey

“Most lawyers should be allowed to telecommute from home most days of the week. It is environmentally wasteful to continue to require them to commute 5 days a week on overcrowded roads.

Law firms need to think outside the box on how to use the internet to lower the need for gasoline.”

“Sustainability is very important to me, and I expect law firms to have a plan to conserve energy and lower their carbon footprint – if only because it tells me that this is a law firm that is conservative and not wasteful with their money.”

“Natural light, a window, independent office spaces with an open door policy . . . these are all necessities. In fact, it would be best if everyone kept their doors either completely or halfway open. Closed doors give off a vibe of isolation and reclusiveness.”

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At Gunderson Dettmer in Menlo Park, CA, HOK clustered the Attorney offices in glass front offices around shared collaboration areas.

Why Bother Coming to the Office When You Can Work Anywhere?

Planning today’s law offices for interaction Recently I worked on a comprehensive workplace strategy for a large law firm. The study included detailed surveys, time utilization and space analyses, and workshops organized by employee type and practice group. The goal was to optimize this firm’s work environment by identifying the relevant (and irrelevant) components and determining the ideal mix. Attracting the best and brightest was a major concern of the firm, so the partners were very interested in the associates’ opinions on the workplace.

One of the key findings was the strong link between interaction and the associates’ job satisfaction and performance. The associates who felt they were doing their best work also believed they had sufficient opportunities to interact with their peers and partners. By contrast, the least-satisfied associates reported few opportunities to engage with their colleagues. h o k .co m

During one workshop, an associate noted how valuable it was to communicate with a busy partner when he went for coffee in the morning.

Through the course of a typical day, the associate might try to drop into the partner’s office, only to find him on the phone or in a meeting. The associate would hover at the door waiting for the partner to become free. Sometimes, he would return to his desk on the other side of the floor and try again later to meet with the partner. The only sure way to get the partner’s feedback was to make an appointment through his secretary. And if the associate could get the partner’s attention in his office, the discussions often were formal. In the pantry area, on the other hand, he felt more comfortable running an idea by the partner in a casual manner. He made it clear that the casual interaction was much more valuable than the formal interaction.

During the workplace analysis study, one of the senior partners on the real estate committee mentioned something compelling: Law firms no longer compete on processes. Instead, they compete on the knowledge and strategies of the individuals within the firm.

Most law firms have a strong knowledge management system populated with many templates and work product examples. This partner pointed out that an associate could easily find a template and implement it on a case. Yet he noted that the template did not indicate whether the brief was successful, whether other variations of that brief existed, or what the attorney who used it would do differently the next

workplace may offer the most potential. The interconnecting stairway, for example, is one of the best ways to stimulate interaction because it brings people together from more than one floor. These stairways can take up valuable real estate on multiple floors while adding a ubstantial expense to a project. Yet the value they contribute in influencing people to socialize in non-threatening, informal ways seems to offer a substantial return on investment.

Though creating coffee areas is an undeniably effective way to encourage this type of social interaction, these spaces don’t necessarily need seating. They simply need to be ample enough to allow people to step to the side and engage in conversations.

Planning concepts and materials can contribute to the creation of lively neighborhood-like environments by providing vital visual connections. Long, narrow corridors with opaque walls, for example, don’t contribute to a collaborative workplace. While attorneys still need long periods of heads-down concentration time and high levels of privacy, they do each other a disservice when they hole up in an enclosed office. Lately we’re seeing an increase in the amount of glass on attorney office fronts, even if it is screened for visual privacy and carefully detailed for acoustic privacy. Even adding a modest amount of glass to office fronts draws natural light into the interior while linking the office occupant to others in the workplace.

Using this glass also can add points required to help a space achieve LEED certification.

At McGuire Woods in Century City, CA,in HOK breakout space top and At McGuire Woods Century designed City, CA, HOK designed breakout space atat thethe top and bottom of the interconnecting that serves theconference conference centercenter, as well as informal discussions. bottom of the interconnecting stair thatstair serves the as well as informal discussions. time. This is the type of insight that can only be gained through face to face discussions. The partner expressed frustration that associates stayed in their offices with the doors closed, communicating only through email and not interacting by choice.

It further emphasized the business imperative of fostering informal interaction.

What’s the best way to incorporate true interaction — the type that often generates the best ideas — into the law firm workplace? I have seen many attorney’s lounges sitting empty. Many of these spaces appear to have been modeled after lounges in corporate or high-tech client spaces, and resemble more of a party space than a serious gathering area. In the fast-paced legal environment, the stigma of being seen ‘not working’ in a high-visibility space doomed them to failure.

When planning any type of office space, I inevitably think about Malcolm Gladwell’s “Designs for Working” story for the New Yorker’s December 11, 2000, issue (http://www.gladwell.com/2000/2000_12_11_a_working.htm). Applying ideas about planning urban spaces for serendipity and creativity expressed by Jane Jacobs in her 1961 book, The Death and Life of Great American Cities to workplace design, Gladwell articulates a belief that designing an office with the best qualities of Greenwich Village would create the most innovation. “To thrive,” writes Gladwell, “an office space must have a diversity of uses—it must have the workplace equivalent of houses and apartments and shops and industry. … Offices need the sort of social milieu that Jane Jacobs found on the sidewalks of the West Village.”

The way we arrange these offices can create even more opportunities for making visual connections. Law firms may not be ready to disturb the status quo of arranging rows of private offices along the windows, but designers should study alternative arrangements such as clustered offices which improve visual connections while maintaining privacy. This is quite achievable in real estate markets where costs or other factors drive some offices into the interior.

Of course attorneys will never want to feel like they are working on what Gladwell calls “the noisy bustling ballet of Hudson Street.” Even so, designers of law offices can create environments that increase the type of interaction that compels attorneys and staff members to talk to each other as comfortably as they would on a Greenwich Village street corner.

Catherine Haley Director of Interior Design HOK, Washington DC Catherine Haley has nearly 20 years of experience in strategy and design of work environments. Her projects include over a dozen law firms as well as corporate offices, conference centers, courthouses, and labs.

This approach leads to a hypothesis that the best way for a space to foster casual social interaction is ‘by accident.’ Chance meetings by people moving through a h o k .co m

BETH BERNITT, CHIEF MARKETING OFFICER | 813.371.5733 | BETH.BERNITT@HOK.COM HOK | 201 N. FRANKLIN STREET, SUITE 1800 | TAMPA, FLORIDA 33602