Corresponding With Our Team

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Corresponding with Us

• There are several ways that our offices can be reached, as well as ways you can reach us. The most important is the secure messaging function. • Once you are logged in to Medicat, select “Messages” from the menu on the left. o Mobile devices will only show the envelope icon. • Here you will see your message inbox, an option to compose a message, and your sent items. Using secure messaging is similar in function to email. • To compose a message: o Click “Compose” o Clinic: Choose the clinic you wish to message o To: Choose the clinic you wish to message  If you would like to direct your message to a certain team member, please indicate in your message. Due to our staffing pattern the applicable team member may not be able to respond in a timely fashion. The rest of our clinical team will work to get you an appropriate, timely response. o Subject: <Like an email, a brief indicator of what the message is about. o Message: <Type your message here” o Once you have composed your information, click “Submit”.  A team member will respond to you as soon as able. Platform

Student Health Services

Student Access Services

Secure Message

Medicat

Medicat

Email

SHS@hofstra.edu

SAS@hofstra.edu

Phone

516-463-6475

516-463-7075

In-Person

250 Wellness and Campus Living Center, across the street from HofstraUSA

107 Mack Student Center, behind the Book Store, near Events Management.

Main Use Secure communications between yourself and the applicable team. Messages are encrypted and only accessible through Medicat. Basic, non-confidential messages. NOT for submission of immunization records or other personal health information. Urgent matters or if you need additional assistance. Additional Assistance

Student Access Services | 516-463-7075 | SAS@hofstra.edu Student Counseling Services | 516-463-2273 | StudentCounselingServices@hofstra.edu Student Health Services | 516-463-6745 | SHS@hofstra.edu


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