Hodusoft’s Hosted PBX Software Has Real Time Monitoring Functionality Now 19-Oct-19 Summary: Hodusoft’s real time monitoring facility in its IP PBX software gives immediate glimpses into ongoing activity and performance, besides pinpointing issues. Real time monitoring helps improve performance levels of the PBX and enhance usability. Hodusoft’ a division of global technology leader Ecosmob, announced that addition of real time monitoring functionality to its well acclaimed hosted IP PBX software. Talking about it, the company’s VP stated that real time monitoring is absolutely essential when one deploys VoIP IP PBX as a service. This feature is especially welcome for telecom carriers and service providers. Explaining further, he said that the multi-tenant hosted PBX has a use environment in which the main subscriber may have tenants and tenants may have sub-tenants. It is important to keep an eye on what is going on at the subscriber level, at the tenant level and at the sub-tenant level. Despite the best security and firewall, the PBX software may be vulnerable to internal or external misuse. Unauthorized use may lead to one party being billed wrongly and thus damaging customer relationship or the service provider having to bear the loss. Realtime monitoring and flagging options in Hodusoft’s hosted IP PBX means there are no such worries. The software automatically keeps tracks of all activities down to individual subscriber level and maintains logs of all calls inbound and outbound, numbers called and duration. Hodusoft, said the VP, is in the process of integrating more of artificial intelligence to make this real time monitoring even more advanced as a tool to check activities within the organization and to be alerted in case of external attempts at hijacking. The best thing is that there are no extra charges for this feature. It is free.
“Now is as good a time as any time to recommend Hodusoft IP PBX to startups. It is hosted and modular which means startup entrepreneurs do not need to invest anything up front even as they enjoy enterprise level communication facility which includes audio-video chats,” said the VP. Existing businesses are welcome to switch to Hodusoft VoIP PBX. Service providers are welcome to add Hodusoft’s hosted multitenant PBX to their service bouquet and further monetize operations without heavy upfront capex. “We take care of everything.” Hodusoft’s IP PBX is fast overtaking well established larger names in the industry. It is the rich feature set, the facility of enjoying hosted service, the latest in technologies and excellent support that makes the software the preferred choice of everyone from carriers to startups.