HoduSoft
Announced
Single-Tenant
Call
Center
&
Multi-Tenant
Voice
Broadcasting Software for Businesses February 03, 2021; India:
HoduSoft, a well-known VoIP (Voice over Internet Protocol) solution provider has announced single-tenant call center and multi-tenant voice broadcasting software for businesses. The single-tenant software version is perfect for businesses for their own usage. It can be used by Call Centers, BPO’s, Banks, Insurance Companies, Healthcare, Manufacturing, or any other business that wants to streamline customer engagement and enhance customer satisfaction. Various benefits that businesses can enjoy using single-tenant call center solution include: • Local Management • Dependability • Security • Backup/Restore • Migration • Flexibility On the other hand, HoduSoft’s multi-tenant voice broadcasting software helps businesses in empowering their business communication. The solution is appropriate for enterprises with multiple branches. It is widely used by the Internet Telephony Service Providers (ITSP's), Internet Service Providers (ISP's), Telecoms, and VoIP service providers to provide hosted call center or contact center as a service. These enterprises can subscribe to HoduSoft’s multi-tenant voice and SMS broadcasting solution where each unit becomes a tenant, managing separate records and accounts. Some of the key features of multi-tenant voice broadcasting solution include: • User profile authorization • SMS customization • Multi-lingual support • Text to Speech When asked about the details, the concerned person said, “Our multi-tenant voice broadcasting solution is designed to be profoundly configurable for businesses to make the application perform according to their requirements. The system also provides multilingual support and a text-to-speech facility to help businesses communicate in a better manner with the customers. Using our multi-tenant voice broadcasting solution, businesses are able to add a personal touch to their