HoduSoft Announced HoduCC - Auto Dialer Software to Streamline the Daily Operations of Banks March 22, 2021; India: HoduSoft is one of the well-renowned Voice over Internet Protocol (VoIP) solution providers in India that provides cost-effective, top-class VoIP solutions. Since its inception, the company has introduced numerous innovative products for communication. Among its variety of products, one of the best offerings by HoduSoft is the HoduCC - Auto Dialer Software for banks. Almost every industry in today’s time has adopted the latest technologies and innovations to make their communication process smooth, flawless, and highly-efficient. Similarly, the banking industry is incorporating technological advancements in their system to ease their daily operations. The banking industry is one such sector that deals with a lot of data and call volume. In order to handle each call and data in a smarter way, Auto dialer
software can be of great help. The auto dialer system offered by HoduSoft automates the complex system of a bank’s outbound calling campaign. Auto dialer system automatically dials the phone numbers provided by the system and when the call gets connected with the customer, the system either plays a pre-recorded message or transfers the call to the available agent. Thereby, facilitates enhanced dial rate and improved efficiency of agents. Some of the key features of auto dialer call center software include: • CRM Integration • Call Scheduling • Call Recording • Call Reporting • IVR (Interactive Voice Response) • Live Monitoring • Dashboard Management All these features help to enhance the efficiency and productivity of the banking system. Additionally, it helps to make the customer experience highly satisfactory. When asked about the details, the concerned person said, “HoduSoft is popular worldwide for offering highly-functional and unique products. HoduCC is one of the most popular and widely admired products by HoduSoft. This outbound and inbound call
center
software is
designed
to
provide
flawless
end-to-end
business
communication. The auto dialer software for banks is designed to automate the entire banking system. By implementing the auto dialer, the agents are not required to dial each and every contact number manually. This helps to save a lot of time for the agents that they can invest in some other important tasks.”