HoduCC makes Digital.com list for best telemarketing software
Ahmedabad, 07 Sep, 2021: India-headquartered VoIP software maker HoduSoft today announced that its contact center brand HoduCC, has been named as the best Telemarketing Software by Digital.com. HoduCC was ranked among the top solutions to help businesses manage large and small call centers.
HoduCC is the omnichannel contact center software that helps contact centers of all sizes-- large, medium and small as well as start-ups with a minimal number of seats beginning from 10. HoduCC helps the growing contact center teams to overcome customer service issues, analyze, measure and improve call support operations, and deliver proactive communication support to meet changing customer expectations. The feature-rich software is an ideal solution to increase productivity of sales and customer support teams in a cost-effective manner.
“We are delighted to be named the best telemarketing software by Digital.com. It is heartening to know that HoduCC has emerged among the leaders as a result of over 40 hours of rigorous research on 39+ telemarketing software companies across the web. We are thankful to our customers and partners, who have always shown trust in the HoduSoft products,” the company Co-Founder and Chief Business Development Officer Kartik Khambhati said on the latest development.
HoduCC and other companies who made it to the final list offer features such as call routing, call logging, and call recording. The guide published by Digital.com also examined solutions with pre-built customer relationship management (CRM) systems and reporting tools that help users to assess and improve their company’s telemarketing practices.
“We have been working tirelessly to keep up with changing business needs of our customers during the Covid-19 pandemic. The evaluation, based on essential features