Ovation of the Seas 10-night South Pacific Cruise Compass - November 16, 2022

Cruise Compass Day 1 - Sydney

OVATION OF THE SEAS

TAKE ADVENTURE TO NEW HEIGHTS

Welcome to Ovation of the Seas! Everyone deserves a vacation. You’ll find endless opportunities to make the most of every moment – like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind.

TRENDING TODAY

BOGO 1/2 Off Deluxe Beverage Package

Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package for only $106 (USD) a day and get one package half off. Visit any bar to purchase. Offer only available today.

Keep Your Loved Ones Up to Date!

SURF the web, share photos and send emails - prices start at $21.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com today to get started. 11:00 am - 8:00 pm, VOOM Desk, Deck 4.

Sail Away Celebrations

A chance to watch the amazing views while saying goodbye to Sydney. Great music by the poolside with our resident DJ and line-dancing will get you in the mood to party while heading out to sea. 6:00 pm, Poolside, Deck 14.

HELPFUL TIPS FOR TODAY

Luggage Delivery

Due to the high volume of luggage, we will happily deliver luggage until 8:00 pm tonight. If you accidentally packed any prohibited items and your bag was locked please proceed to Deck 2 midship after 4:00 pm to collect your luggage.

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, check out the shows, shore excursions and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Adventure at Your Fingertips

Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone.

Book today using the Royal Caribbean App or visit the Shore Excursions Desk, Deck 5.

DAY 1

DAILY SNAPSHOT

All Aboard 5:15 pm

Temperature 63°F (17°C)

Forecast Mostly Sunny Winds SW 12 kts

Sunrise 5:43 am

Dress Code Casual

Sunset 7:36 pm

You’re on vacation – relax! Feel free to kick back in jeans, polos, golf or Bermuda shorts, t-shirts, blouses or sundresses (for breakfast and lunch). Remember to keep swimwear for the pool deck only.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

Safe Disposal of Medical Needles

Do you use medical needles? Keep others safe by discarding them properly. Please see your stateroom attendant to request a sharps container.

Taking Care of You

If you need medical assistance, please dial 51 from your stateroom phone to make an appointment.

GOOD TO KNOW

Smoking Only Permitted in Designated Areas

Deck 5 Starboard Side

Deck 14 Port Side

Deck 15 North Star Bar evening hours only

Feeling Lucky?

You’re already a winner! Use your SeaPass Card to download free slot play up to $100. Visit our Casino Cashier Desk for more details.

8:30 pm - late, Casino Royale, Deck 3.

Wednesday, November 16, 2022 Sydney, Australia

Spa Tour

Join us for a Spa tour to learn about our treatments such as seaweed wraps, hot stone massages, detox programs, facials, and salon services. Book and receive your service on Boarding Day for extra savings.

Noon - 6:00 pm, Vitality Spa & Salon, Deck 15.

Collect Your Welcome Aboard Free Charm

Begin your cruise on a charming note by visiting Regalia to receive a complimentary charm, and find out how you can get a free charm bracelet! Stop in daily to fill your bracelet with collectible charms and take home a keepsake full of memories.

7:15 pm - 11:00 pm, Regalia, Deck 4.

Early Bird Photo Package Savings

Pre-purchase your photo package and save big! Receive 20% off a photo package the first two days of your cruise.

7:30 pm - 10:30 pm, Focus Photo Gallery, Deck 5.

Guess the Weight

Step right up - take your best guess and win! If you correctly guess the weight of our featured sculpture you’ll be entered to receive a fabulous prize at one of our upcoming art auctions. Collecting art has never been more fun.

6:00 pm - 9:00 pm, Art Gallery, Deck 5.

Diamonds International Welcome Aboard Party

Join us to discover what makes Diamonds International the largest direct to public diamond dealer in the world. Their curated selection of quality diamonds and gemstones all at tax & duty free pricing cannot be missed.

8:00 pm - 11:00 pm, Regalia, Deck 4.

Royal Celebrations

Whether it’s a birthday, honeymoon, anniversary, or ‘just because’ let us help you make this cruise vacation extra special with all the finishing touches you need! ($) Visit Guest Services, Deck 4.

Club Royale Rewards Program

Join the club! Members earn perks and rewards for gaming. Sign up today - membership is free. Visit Casino Royale for more details.

8:30 pm - late, Casino Royale, Deck 3.

Join the Club

Find out why booking future cruises onboard is so popular. Secure your next cruise with only $100 per person deposit on select fares. Plus receive up to $600 in onboard credit or dollars off.

NextCruise, Deck 5.

IN THE SPOTLIGHT

Virtual Symphony with the American Philharmonic Orchestra

Come join us for an unforgettable experience and afternoon as we take you on a revolutionary and unique entertainment concept. The world’s first virtual classical concert featuring the American Philharmonic. A visual marvel and unmatched audio experience that takes you on a musical journey featuring a seventy-six piece orchestra projected across the entire 105 foot expanse of two70°’s Vistarama screen.

8:00 pm - 9:00 pm & 10:00 pm - 11:00 pm, two70°, Decks 5 & 6.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

RipCord by iFly

Experience the exhilaration of skydiving without ever leaving the deck courtesy of RipCord by iFLY. Feel what it’s like to fly as you float on air within the safe confines of this ground-breaking simulator. It’s a whole new thrill for thrill seekers of all kinds. *Reservations Required.

1:00 pm - 5:00 pm, RipCord by iFLY, Deck 15.

First Time Cruisers’ Club

Become a Royal Caribbean International expert on the first try. Join us, and other first-timers, to learn all the tips to make your cruise vacation even more enjoyable.

4:30 pm, Schooner Bar, Deck 5.

EVENING THRILLS

Name That Tune: Motown Hits

You remember the artist. You love the lyrics, but can you name that tune? Join your Cruise Director’s Staff as they put your memory to the test in the ultimate musical trivia challenge.

6:00 pm, Schooner Bar, Deck 5.

Welcome Aboard Karaoke

Awake your inner rock or pop star as you step up to the mic tonight at karaoke. Don’t forget to bring a camera with you!

8:15 pm, Music Hall, Decks 3 & 4.

All American Classics: We’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor — tonight only at the Windjammer.

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

HOUR

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4 Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

SYDNEY PORT ADDRESS & SHIP AGENT

Overseas Passenger Terminal - 130 George St. the Rocks NSW 2000 Australia / Andreas Kaech - Intercruises Shoreside & Port Services - Office #:206-441-3300

E-Mail: portagencysea@intercruises.com

U.S. CONSULATE GENERAL, SYDNEY, AUSTRALIA

Level 10 MLC Centre, 19-29 Martin Pl, Sydney NSW 2000, Australia, Telephone# 02-9373-9200; after hours Telephone#02-4422-2201

Local Law Enforcement – NSW Police Force, George St, The Rocks, Telephone# 61-2-822-06399

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Michelada

Try a new take on a beer cocktail with today’s drink of the day for only $12. This Mexican classic is made with Dos Equis beer, lime, tomato juice and assorted sauces and spices. Try it today and raise a glass to adventure. Order at any bar onboard.

DAY 1

Wednesday, November 16, 2022 Sydney, Australia

GOOD TO KNOW DECK TIME

THINGS TO DO DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Cruise Compass Day 2 - At Sea

OVATION OF THE SEAS

RELAX AT SEA

Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.

TRENDING TODAY

Art Enrichment Series: 30,000 Years of Art History Seminar

Prepare to be wowed! Our Art Team will take you through cave paintings to contemporary masters in this informative seminar. Receive a complimentary work of art just for attending.

10:30 am - 12:30 pm, Boleros, Deck 4.

Hush! Silent Party

Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join your resident DJ in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny and tonight!

10:30 pm, two70°, Deck 5.

HELPFUL TIPS FOR TODAY

Give Us a Shoutout

We pride ourselves on delivering exceptional service. Do you have a travel memory that stands out amongst the rest? We want to hear about it! Email your story and photos to royalsocial@rccl.com.

Use Caution with Balcony Doors

If you are staying in a balcony stateroom during your adventure, please be careful when opening and closing the sliding glass door.

DAY 2

Thursday, November 17, 2022

At Sea

DAILY SNAPSHOT

Forecast Mostly Sunny Temperature 68°F (20°C)

Sunrise 5:15 am Sunset 7:01 pm

Dress Code Formal Winds SW 26 kts

Make it a night out in your best black-tie look - suits and ties, tuxedos, cocktail dresses or evening gowns are welcomed.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Taking Care of You

If you need medical assistance, please dial 51 from your stateroom phone to make an appointment.

GOOD TO KNOW

Explore Port Vila

Shore excursions have limited availability and sell out quickly. Guest favorites include Tranquility Island & Turtle Sanctuary and Bridges of Eden. Book at the Shore Excursions Desk, Deck 5.

Play Your Mystery Credits

Use your SeaPass Card to download up to $100 in free play before it’s too late! Offer expires at midnight.

8:00 am - midnight, Casino Royale, Deck 3.

Smoking Only Permitted in Designated Areas

Deck 5 Starboard Side

Deck 14 Port Side

Deck 15 North Star Bar evening hours only

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your shows and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Raise a Glass to Big Savings

Purchase a Beverage Package today & enjoy a selection of beers, wines, spirits plus nonalcoholic beverages, for the duration of your cruise.

The Exclusive Vitality Thermal Suite

Relax on heated loungers, detoxify in our Aromatherapy Steam and Sauna chambers and de-stress your mind, body, and soul. Limited passes available. Sign up now for unlimited cruise access.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

Shopping Show!

Learn all about tax- & duty-free shopping this cruise and highlights in our Onboard Fine Jewelry Collection. First 50 people will receive a free Charm also free Raffle right after Show. Seating is very limited - get there early.

11:15 am - 11:45 am, Music Hall, Decks 3 & 4.

Private Photo Studio

Capture the memories with your loved ones by scheduling an exclusive private photo session. Stop by the Focus Photo Gallery on Deck 5 to book your appointment and pick from a variety of photo shoot options at our ports-of-call or on at the stunning places on the ship.

Snorkel Gear & More

From exciting excursions to winding down on the water - Seatrek has geat for every adventure. Shop our selection of snorkel gear, action cameras and accessories, waterproof phone cases, and more.

Visit Seatrek Adventure Gear, Deck 14.

SURF + STREAM

Take advantage of enjoying internet at sea.With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $26.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com to get started

For internet assistance visit the VOOM Desk, Deck 4.

Who’s in the Hot Seat?

Play with your SeaPass card on table games or slot machines from 11:00 pm to midnight for a chance to win Freeplay.

11:00 pm - midnight, Casino Royale, Deck 3.

IN THE SPOTLIGHT

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multi-dimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds, effervescent colors, and dazzling movement.

Pixel’s Cabaret creates a world seen through the lens of music and technology, all the while exploring the deepest recesses of the heart.

*Reservations Required.

7:00 pm & 9:00 pm, two70°, Decks 5 & 6.

Headliner Showtime starring: Duck Cameron

Dazzling award winning sleight of hand combined with quick wit will create an evening of unforgettable fun. Bring the entire family for this great show that is not to be missed!

8:00 pm & 10:00 pm, Royal Theatre, Decks 4 & 5.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

World’s Sexiest Man Competition

Watch the men onboard strut their stuff at this competition, where each man will get a chance to show off and wow the crowd with their dancing. The judging panel will select a winner who will have bragging rights for the rest of the cruise for being the World’s Sexiest Man!

12:30 pm, Poolside, Deck 14.

Progressive Trivia Challenge

Join forces to compete in a week-long challenge to see who will become the Ovation of the Seas trivia champions.

1:00 pm, two70°, Decks 5 & 6.

Cash Prize Royal Bingo ($)

Prizes for today’s Royal Bingo session will be amazing. Every game has winners and the only way to be one, is to play! We have two sessions of Bingo today so come along and have some fun!

Pre-Sale, Cards on sale 10:30 am, Bionic Bar, Deck 5.

Cards on sale 2:45 pm, Games at 3:45 pm, two70°, Decks 5

EVENING THRILLS

Karaoke Superstar - Round 1

Ready for Your NextCruise Vacation?

Book your next cruise vacation and take advantage of up to $600 off or onboard credit + pay only $100 per person deposit on select fares. Make your appointment today. NextCruise, Deck 5.

Awake your inner rock or pop star as you step up to the mic tonight at karaoke. Don’t forget to bring a camera with you.

9:00 pm, Music Hall, Decks 3, 4.

Flavors of India: We’re honoring one of the world’s most aromatic cuisines tonight at Windjammer. And you can soak up every last bite with all your favorite Indian dishes.

DINING TIPS

• Reservations are recommended for all dining venues.Please visit the App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

911) Shore Excursion Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may ly. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Rum Runner

Run, don’t walk to the nearest bar to enjoy today’s drink of the day for only $12. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Order at any bar onboard.

GOOD TO KNOW DECK TIME

THINGS TO DO

RETAIL THERAPY DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 3 - At Sea

OVATION OF THE SEAS

READY FOR A DAY AT SEA, ROYAL CARIBBEAN STYLE?

From sunrise to sunset you can be as active or laidback as you want to be. One thing is guaranteed, it will be another unforgettable day.

TRENDING TODAY

Diamond & Gemstone Seminar

Learn everything from how to purchase diamonds, to the five essential pieces everyone should own. Plus, you’ll have a chance to win a Diamonds International neckace. Join to us to get your sparkle on.

2:15 pm - 2:45 pm, Boleros, Deck 4.

Progressive Trivia Challenge

Join forces to compete in a week-long challenge to see who will become the Ovation of the Seas trivia champions.

1:00 pm, two70°, Decks 5 & 6.

HELPFUL TIPS FOR TODAY

Give Us a Shoutout

We pride ourselves on delivering exceptional service. Do you have a travel memory that stands out amongst the rest? We want to hear about it! Email your story and photos to royalsocial@rccl.com

Poolside Safety

Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.

DAY 3

Friday, November 18, 2022

At Sea

DAILY SNAPSHOT

Forecast Mostly Cloudy Temperature 73°F (23°C)

Sunrise 5:12 am Sunset 8:46 pm

Dress Code Casual Winds SW 16 kts

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. But please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

Be Careful with Doors

Doors onboard - to staterooms, the decks, restaurants and other venues - are typically heavier than doors back home. Please use caution when opening and closing them.

Mind Your Step

Thresholds may be higher onboard than those you are accustomed to you on land. Please use caution when crossing them, especially when wearing high heels.

Destination Talk

Get a head start on planning your day ashore with insider tips on the port, exclusive information about tours and any essentials you’ll need to bring with you.

10:00 am - 11:00 am, Music Hall, Deck 3.

It’s All in the Card

Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.

8:00 am - late, Casino Royale, Deck 3.

GOOD TO KNOW Safety Onboard

For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your shows and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Café Select Coffee Card

Perk up your morning, afternoon or evening with our Café Select coffee card and save 20%. Available at all venues selling coffee.

Health Seminar: Secrets to a Flatter Stomach

Still can’t get the flat stomach you always wanted? Find out how Ionithermie’s figure-correcting treatment can work for you. After just one treatment, you’ll see instant results.

11:00 am - noon, Vitality Fitness Center, Deck 16.

Art Enrichment Series: The Art of Thomas Kinkade Seminar

Why do they call legendary artist Thomas Kinkade “The Painter of Light”? Learn all about one of the most collected artists in this engaging seminar.

11:30 am, Boleros, Deck 4.

Capture Your Adventure Like a Pro GoPro is the ultimate action camera packed with latest technology and extremely easy to use! It’s completely waterproof, so you can take it anywhere. We will show you how to use it too!

Ask photo staff for a demo today at the Focus Photo Gallery, Deck 5.

Smoke on the Water

Sit seaside, cigar in hand, and savor the smooth flavors of quality tobacco. End your evening with a starlit smoke - a wide selection of cigars can be purchased after dinner.

6:00 pm- 10:00 pm, North Star Bar, Deck 15.

SURF + STREAM

Take advantage of enjoying internet at sea. With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $26.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com to get started.

For internet assistance visit the VOOM Desk, Deck 4.

IN THE SPOTLIGHT

Headliner Showtime Starring: Steve Allison

Known as Australia’s Larrikin Comedian - Steve is undoubtedly Aussie humour at it’s best!

7:00 pm & 9:00 pm, Royal Theatre, Decks 4 & 5.

50’s and 60’s Rock N’Roll Party

Come twist and shout to the popular music of the 50’s and 60’s. Fluff out your poodle skirt and we will see you there.

10:00 pm, two70°, Decks 5 & 6.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Cash Prize Royal Bingo ($)

Prizes for today’s Royal Bingo session will be amazing.

Every game has winners and the only way to be one, is to play! We have two sessions of Bingo today so come along and have some fun!

Pre-Sale, Cards on sale 10:30 am, Bionic Bar, Deck 5.

Cards on sale 2:45 pm, Games at 3:45 pm, two70°, Decks 5.

EVENING THRILLS

Karaoke Superstar - Round 2

Awake your inner rock or pop star as you step up to the mic tonight at karaoke. Don’t forget to bring a camera with you.

9:00 pm, Music Hall, Deck 3, 4.

Save When You Plan Your NextCruise Today

Experience the beauty of Alaska or glide in a gondola in Venice. Whatever you choose, we have the cruise for you. Receive up to $600 off or onboard credit per stateroom + pay only $100 per person deposit on select fares.

NextCruise, Deck 5.

Taste of Tex Mex: What began as neighborly influence later evolved into its own genre of cuisine. Tonight, we’re celebrating Mexico’s influence on Texan culture with a feast of flavors at the Windjammer.

DINING TIPS

• Reservations are recommended for all dining venues.Please visit the App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

Promenade, Deck 4 Guest Services (Dial 0), Deck 4

Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursion Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below. For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Goombay Smash

Celebrate the islands of The Bahamas with today’s drink of the day for only $12. Originally created by Miss Emily at the Blue Beer Bar, this blend of rum and fruit flavors will put you on island time immediately. Available in all bar venues.

GOOD TO KNOW DECK TIME

DO

WELLNESS

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

Cruise Compass Day 4 - Port Vila

OVATION OF THE SEAS

WELCOME TO PORT VILA, VANUATU

In Port Vila, Vanuatu’s energetic capital, explore the hidden waterfalls of the Mele Cascades, tucked away in the Mele village rainforest. Check out Mama’s Market, the cultural hub of Vanuatu, where you can sample food or shop for island handicrafts. Or take the 10-minute boat ride to Pele Island: Here, you’ll find picturesque beaches and turquoise waters that are prime for snorkeling.

TRENDING TODAY

How to Get Ashore

Today we’ll be using tender tickets, which will be available to you from arrival at two70°, Deck 5. Feel free to kick back and relax in any of our public spaces after getting your ticket, while you wait for your ticket number to be called. You may use your ticket any time after your number is called, and the tenders will be operating every hour while we’re in port. The tenders will be operating every hour while we are in port. Whether exploring on your own or on a Royal Caribbean Shore Excursion, please plan your visits ashore accordingly, as the entire tendering process may add up to an hour, roundtrip. For more information please refer to the letter you received in your stateroom.

HELPFUL TIPS FOR TODAY

Wheelchairs on Tenders

Only collapsible wheelchairs will be permitted on tenders. Guests must be able to go up and down approximately 12 steps. Crew members are not allowed to lift wheelchairs with guest seated.

Local Port Agriculture Regulations

Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.

Medi Spa Consultations

Want to return from your vacation looking visibly younger and refreshed? Schedule your free 15-minute consultation with our Medi-Spa physicians today to find out how!

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15, Ext. 4600.

Club Royale Rewards Program

Join the club! Members earn perks and rewards for gaming. Sign up today - membership is free. Visit Casino Royale for more details.

8:00 am - late, Casino Royale, Deck 3.

DAILY SNAPSHOT

Arrival 5:00 pm

Last Tender From Shore Midnight

Sunrise 5:02 am

Temperature 81°F (27°C)

Dress Code White Night

Forecast Cloudy with Chance of Rain Sunset 6:01 pm

Winds SE 12 kts

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. But please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Wash Up!

The best way to prevent colds, flu and gastrointestinal illnesses - such as Norovirus - is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

GOOD TO KNOW

Just a Reminder

All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.

SeaPass Card for Ashore

Please note that all Guest need to have their Seapass card ready to go ashore.

DAY 4

Saturday, November 19, 2022

Port Vila, Vanuatu

Share Your Adventures

SURF the web, share photos and send emails for just $21.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com today to get started.

Game Mode Activated

Get in on the action and go old school with our retro video games or fuel a little friendly competition for the whole family – shoot a round of hoops or go for the high score on Skeeball. Visit Challenger’s Video Arcade, Deck 15.

Thomas Kinkade Exhibition & Sale

Fans of the legendary “Painter of Light” should not miss this. This is your ONE opportunity to view the Art Gallery’s entire Kinkade collection.

Noon - 4:00 pm, Art Gallery, Deck 5.

Spa Open in Port

The Vitality Spa will remain open while we are in port. Ask about our port day pricing and special offers. Save on everything from haircuts to facials, massage and detox treatments.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15, Ext. 4600.

Crown of Light Event

Proven to have more sparkle and fire than any other cut, Crown of Light’s signature 90-facet diamond is a feat of revolutionary craftsmanship. See why cruise guests have made this one of the best-selling brands in the world. Plus, it’s all tax & duty free.

2:30 pm, Regalia, Deck 4.

SeaTrek

From exciting excursions to winding down on the waterSeaTrek has geat for every adventure. Shop our selection of snorkel gear, action cameras and accessories, waterproof phone cases, and more.

Visit SeaTrek, Deck 14 Forward, Port Side.

Capture Your Adventure Like a Pro!

GoPro is the ultimate action camera packed with latest technology and extremely easy to use! It’s completely waterproof, so you can take it anywhere. We will show you how to use it too!

Ask photo staff for a demo today at the Focus Photo Gallery, Deck 5.

IN THE SPOTLIGHT

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multidimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds, effervescent colors, and dazzling movement. Pixel’s Cabaret creates a world seen through the lens of music and technology, all the while exploring the deepest recesses of the heart. *Reservations Required.

7:45 pm & 9:45 pm, two70°, Decks 5 & 6.

Headliner Showtime starring: Duck Cameron

Dazzling award winning sleight of hand combined with quick wit will create an evening of unforgettable fun. Bring the entire family for this great show that is not to be missed!

8:45 pm, Royal Theatre, Decks 4 & 5.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Belly Flop Contest

Oh, the prestige. The glamour. Come and make a splash with your Activities Team for this unique competition

12:30 pm, Poolside, Deck 14.

Line Dance Class

Fall in line! Grab your dancing shoes and join us for Line Dance Class hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

2:00 pm, SeaPlex, Deck 15.

EVENING THRILLS

Blankety

Blank Game Show (18+)

Put your thinking caps on for this unusual game show. Join your Activities Team and try to fill in the blank.

9:30 pm, Music Hall, Decks 3 & 4.

The Icon of Vacations

This is more than a vacation upgrade. It’s the best family vacation in the world. A first-of-it’s kind Royal Caribbean adventure where you’ll have the time of your life, multiple times a day. Introducing the Icon of the Seas, now available for booking!

Visit the NextCruise Desk, Deck 5 to book today.

A Meal In The Med: Explore the cuisines of the Mediterranean, starring the flavors of Spain and Greece for dinner.

Seaside Seafood

Order up batter-fried favorites at Fish & Ships — the new seafood spot that’s just within splashing distance of the pool.

11:30 am - 5:00 pm, Fish & Ships, Deck 14.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4

Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

PORT VILA, VANUATU PORT ADDRESS & SHIP AGENT:

Tropical Agency (Vanuatu) Ltd, Main Wharf, 78 Wharf Road Port Vila, Vanuatu. Mark Pardoe. Office number: 011 678-22205

Email: cruise@tal.vu / mark@tal.vu

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Bahama Mama

Get on island time with today’s drink of the day for only $12. This delicious cocktail combines two types of rum and three types of juice plus fun garnishes to make a totally irresistible drink. Try it today and raise a glass to adventure. Order at any bar onboard .

DAY 4 Saturday, November 19, 2022 Port Vila, Vanuatu

GOOD TO KNOW DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Late Evening Adult (18+) Venues: Amber & Oak Pub is an Adult Only venue after 9:00 pm and Music Hall after midnight.

*Entertainers will take periodic breaks.

(RR) Reservations Required

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 4 - Port Vila

OVATION OF THE SEAS

WELCOME TO PORT VILA, VANUATU

In Port Vila, Vanuatu’s energetic capital, explore the hidden waterfalls of the Mele Cascades, tucked away in the Mele village rainforest. Check out Mama’s Market, the cultural hub of Vanuatu, where you can sample food or shop for island handicrafts. Or take the 10-minute boat ride to Pele Island: Here, you’ll find picturesque beaches and turquoise waters that are prime for snorkeling.

TRENDING TODAY

How to Get Ashore

Today we’ll be using tender tickets, which will be available to you from arrival at two70°, Deck 5. Feel free to kick back and relax in any of our public spaces after getting your ticket, while you wait for your ticket number to be called. You may use your ticket any time after your number is called, and the tenders will be operating every hour while we’re in port. The tenders will be operating every hour while we are in port. Whether exploring on your own or on a Royal Caribbean Shore Excursion, please plan your visits ashore accordingly, as the entire tendering process may add up to an hour, roundtrip. For more information please refer to the letter you received in your stateroom.

HELPFUL TIPS FOR TODAY

Wheelchairs on Tenders

Only collapsible wheelchairs will be permitted on tenders. Guests must be able to go up and down approximately 12 steps. Crew members are not allowed to lift wheelchairs with guest seated.

Local Port Agriculture Regulations

Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.

Medi Spa Consultations

Want to return from your vacation looking visibly younger and refreshed? Schedule your free 15-minute consultation with our Medi-Spa physicians today to find out how!

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15, Ext. 4600.

Club Royale Rewards Program

Join the club! Members earn perks and rewards for gaming. Sign up today - membership is free. Visit Casino Royale for more details.

8:00 am - late, Casino Royale, Deck 3.

DAILY SNAPSHOT

Arrival 5:00 pm

Last Tender From Shore Midnight

Sunrise 5:02 am

Temperature 81°F (27°C)

Dress Code White Night

Forecast Cloudy with Chance of Rain Sunset 6:01 pm

Winds SE 12 kts

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. But please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Wash Up!

The best way to prevent colds, flu and gastrointestinal illnesses - such as Norovirus - is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

GOOD TO KNOW

Just a Reminder

All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.

SeaPass Card for Ashore

Please note that all Guest need to have their Seapass card ready to go ashore.

DAY 4

Saturday, November 19, 2022

Port Vila, Vanuatu

Share Your Adventures

SURF the web, share photos and send emails for just $21.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com today to get started.

Game Mode Activated

Get in on the action and go old school with our retro video games or fuel a little friendly competition for the whole family – shoot a round of hoops or go for the high score on Skeeball. Visit Challenger’s Video Arcade, Deck 15.

Thomas Kinkade Exhibition & Sale

Fans of the legendary “Painter of Light” should not miss this. This is your ONE opportunity to view the Art Gallery’s entire Kinkade collection.

Noon - 4:00 pm, Art Gallery, Deck 5.

Spa Open in Port

The Vitality Spa will remain open while we are in port. Ask about our port day pricing and special offers. Save on everything from haircuts to facials, massage and detox treatments.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15, Ext. 4600.

Crown of Light Event

Proven to have more sparkle and fire than any other cut, Crown of Light’s signature 90-facet diamond is a feat of revolutionary craftsmanship. See why cruise guests have made this one of the best-selling brands in the world. Plus, it’s all tax & duty free.

2:30 pm, Regalia, Deck 4.

SeaTrek

From exciting excursions to winding down on the waterSeaTrek has geat for every adventure. Shop our selection of snorkel gear, action cameras and accessories, waterproof phone cases, and more.

Visit SeaTrek, Deck 14 Forward, Port Side.

Capture Your Adventure Like a Pro!

GoPro is the ultimate action camera packed with latest technology and extremely easy to use! It’s completely waterproof, so you can take it anywhere. We will show you how to use it too!

Ask photo staff for a demo today at the Focus Photo Gallery, Deck 5.

IN THE SPOTLIGHT

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multidimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds, effervescent colors, and dazzling movement. Pixel’s Cabaret creates a world seen through the lens of music and technology, all the while exploring the deepest recesses of the heart. *Reservations Required.

7:45 pm & 9:45 pm, two70°, Decks 5 & 6.

Headliner Showtime starring: Duck Cameron

Dazzling award winning sleight of hand combined with quick wit will create an evening of unforgettable fun. Bring the entire family for this great show that is not to be missed!

8:45 pm, Royal Theatre, Decks 4 & 5.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Belly Flop Contest

Oh, the prestige. The glamour. Come and make a splash with your Activities Team for this unique competition

12:30 pm, Poolside, Deck 14.

Line Dance Class

Fall in line! Grab your dancing shoes and join us for Line Dance Class hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

2:00 pm, SeaPlex, Deck 15.

EVENING THRILLS

Blankety

Blank Game Show (18+)

Put your thinking caps on for this unusual game show. Join your Activities Team and try to fill in the blank.

9:30 pm, Music Hall, Decks 3 & 4.

The Icon of Vacations

This is more than a vacation upgrade. It’s the best family vacation in the world. A first-of-it’s kind Royal Caribbean adventure where you’ll have the time of your life, multiple times a day. Introducing the Icon of the Seas, now available for booking!

Visit the NextCruise Desk, Deck 5 to book today.

A Meal In The Med: Explore the cuisines of the Mediterranean, starring the flavors of Spain and Greece for dinner.

Seaside Seafood

Order up batter-fried favorites at Fish & Ships — the new seafood spot that’s just within splashing distance of the pool.

11:30 am - 5:00 pm, Fish & Ships, Deck 14.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4

Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

PORT VILA, VANUATU PORT ADDRESS & SHIP AGENT:

Tropical Agency (Vanuatu) Ltd, Main Wharf, 78 Wharf Road Port Vila, Vanuatu. Mark Pardoe. Office number: 011 678-22205

Email: cruise@tal.vu / mark@tal.vu

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Bahama Mama

Get on island time with today’s drink of the day for only $12. This delicious cocktail combines two types of rum and three types of juice plus fun garnishes to make a totally irresistible drink. Try it today and raise a glass to adventure. Order at any bar onboard .

DAY 4 Saturday, November 19, 2022 Port Vila, Vanuatu

GOOD TO KNOW DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Late Evening Adult (18+) Venues: Amber & Oak Pub is an Adult Only venue after 9:00 pm and Music Hall after midnight.

*Entertainers will take periodic breaks.

(RR) Reservations Required

Cruise Compass Day 5 - Port Vila

OVATION OF THE SEAS

WELCOME TO PORT VILA, VANUATU

In Port Vila, Vanuatu’s energetic capital, explore the hidden waterfalls of the Mele Cascades, tucked away in the Mele village rainforest. Check out Mama’s Market, the cultural hub of Vanuatu, where you can sample food or shop for island handicrafts. Or take the 10-minute boat ride to Pele Island: Here, you’ll find picturesque beaches and turquoise waters that are prime for snorkeling.

TRENDING TODAY

Our first tender will leave at approximately 6:30 am. Head down to the tender loading area when you’re ready to go ashore for one hour of ‘early bird’ tender boats. From 7:30 am tender tickets will be available in two70°, Deck 5. If you have a Royal Caribbean Shore Excursion follow the instructions on your Shore Excursion ticket. Please allow approximately 45 minutes (including waiting time and tender ride) to arrive ashore. The last tender from the shore will be at 5:00 pm.

HELPFUL TIPS FOR TODAY

Wheelchairs on Tenders

Only collapsible wheelchairs will be permitted on tenders. Guests must be able to go up and down approximately 12 steps. Crew members are not allowed to lift wheelchairs with guest seated or motorized schooters or wheelchairs.

Local Port Agriculture Regulations

Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.

DAILY SNAPSHOT

First Tender 6:30 am

Last Tender From Shore 5:00 pm

Sunrise 5:02 am

Temperature 8°F (29°C)

Dress Code Casual

Forecast Cloudy with Chance of Rain Sunset 6:01 pm

Winds N 5 kts

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. Please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Wash Up!

The best way to prevent colds, flu and gastrointestinal illnesses - such as Norovirus - is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

GOOD TO KNOW

Seminar: Acupuncture

Want to feel better? Come learn what acupuncture is, its healing benefits and how it could work for you. Change your life with this safe & effective medicine.

11:00 am - 11:30 am, Vitality Spa & Salon, Deck 15.

Club Royale Rewards Program

Join the club! Members earn perks and rewards for gaming. Sign up today - membership is free. Visit Casino Royale for more details.

6:30 pm - late, Casino Royale, Deck 3.

SeaPass Card for Ashore

Please note that all Guests need to have their SeaPass card ready to go ashore.

Going Ashore

Please note that food is not allowed ashore. This includes fruits, vegetables, and drinks.

DAY 5 Sunday, November 20, 2022

Port Vila, Vanuatu

Art Scavenger Hunt

Can you solve the riddles in our Art Scavenger Hunt? All participants will be entered into an exclusive raffle. Perfect for all ages.

6:00 pm - 9:00 pm, Art Gallery, Deck 5.

Evening Stretch

After a long day of thrills, take a deep breathe, relax, and stretch! You’ll be refreshed and ready for your fun-filled evening!

6:00 pm - 6:30 pm, Vitality Fitness Center, Deck 16.

This is Right up Your Lane

Go for the high score on the arcade classic, skeeball. If it’s your first time - it’s simple. Just roll the ball and aim for the bulls-eye rings. Whoever has more points by the end of the game wins the bragging rights.

Visit us at the Challenger’s Video Arcade, Deck 15.

Sip, Sip Hooray!

Enjoy a delicious mojito at Boleros, a dry martini at the Schooner Bar, or a cold pint of ale at the English pub. Check your Daily Planner for hours and featured entertainment.

Health Seminar: Improving Posture

Got back pain? Tired of having sore knees or hip problems? The solution could be your feet. Visit us for a complimentary foot analysis.

6:30 pm - 7:00 pm, Vitality Fitness Center, Deck 16.

Ladies, Take Your Turn in the Spotlight!

Look and feel like a celebrity as you walk the red carpet and try on exquisite Le Vian jewelry styles often worn by Hollywood stars - all tax & duty free.

8:00 pm - 10:30 pm, LeVian, Deck 5.

Gadget-up Your Experience this Cruise

Get prepared for vacation of a lifetime with the latest gadgets! We’ve got everything you need – a large selection of action cameras and accessories, memory cards, phone charging accessories and more!

Visit the Focus Photo Gallery, Deck 5.

Cash in Today, Cruise Later

Our latest NextCruise offer gives you the flexibility to plan your next cruise later but enjoy the rewards of booking onboard now with up to $100 onboard credit to spend this cruise. NextCruise, Deck 5.

IN THE SPOTLIGHT

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multidimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds, effervescent colors, and dazzling movement. Pixel’s Cabaret creates a world seen through the lens of music and technology, all the while exploring the deepest recesses of the heart. *Reservations Required.

9:00 pm, two70°, Decks 5 & 6.

The Love & Marriage Game Show

Couples say the darndest things, and we’ve got the game show to prove it. Who knows? You could be the very couple we’re looking for as our next contestants! Join your Cruise Director John for this amazing game show.

10:00 pm, Royal Theatre, Deck 4.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Name That Tune:

Pop Songs

Can you “Name that Tune?” It’s the real thing! Royal Caribbean is the official cruise line of Name That Tune. Join your Entertainment Activities Team for all the fun!

1:00 pm, Schooner Bar, Deck 5.

Fun Line Dance

Fall in line! Grab your dancing shoes and join us for a Latin Line Dance Class hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

3:00 pm, Music Hall, Deck 3.

EVENING THRILLS

Higher Lower Game Show

A simple game show that makes you guess… do you go higher? Or lower?

9:00 pm, Music Hall, Deck 3.

Savoring The Silk Road: This is your passport to savor your way through the continent of Asia. Tonight at the Windjammer, we’re honoring two of the world’s oldest cuisines, Chinese and Indian.

Seaside Seafood

Order up batter-fried favorites at Fish & Ships - the new seafood spot that’s just within splashing distance of the pool.

1:00 pm - 5:00 pm, Fish & Ships, Deck 14.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4

Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

PORT VILA, VANUATU PORT ADDRESS & SHIP AGENT:

Tropical Agency (Vanuatu) Ltd, Main Wharf, 78 Wharf Road Port Vila, Vanuatu. Mark Pardoe. Office number: 011 678-22205

Email: cruise@tal.vu / mark@tal.vu

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

DAY 5

Sunday, November 20, 2022 Port Vila, Vanuatu

GOOD TO KNOW DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

take periodic breaks. (RR) Reservations Required

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 6 - At Sea

OVATION OF THE SEAS

RELAX AT SEA

Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.

TRENDING TODAY

All Access Tour

Experience the ultimate adventure from bow to stern, including an exclusive tour of the Bridge - the navigational heart of the ship. Reserve your spot at the Shore Excursions Desk, Deck 5.

Cash Prize Royal Bingo ($)

Prizes for today’s Royal Bingo session will be amazing. Every game has winners and the only way to be one, is to play! We have two sessions of Bingo today so come along and have some fun!

Cards on sale 2:45 pm, Games at 3:45 pm, two70°, Decks 5

HELPFUL TIPS FOR TODAY

Poolside Safety

Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.

Local Port Agriculture Regulations

Biosecurity law prohibits the removal of certain food items from the ship. These include fresh fruit and vegetables; meat of any kind; prepared meals (including sandwiches); dairy products; eggs & honey. Also, flowers, seeds or plants cannot be removed.

DAY 6

DAILY SNAPSHOT

Forecast Mostly Sunny

Temperature 82°F (28°C) Winds NE 5 kts Sunrise 6:14 am Sunset 8:29 pm

Dress Code Casual

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. Please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Sanitization from Bow to Stern

Sanitization and fogging will occur daily from 3:30 am to 5:00 am at guest corridors. Please stay in your staterooms and away from guest corridors between these hours.

Keeping Each Other Safe

Where possible we recomment maintaining physical distancing between your travel group and others. And wash your hands often and thoroughly.

Wash Up!

The best way to prevent colds, flu and gastrointestinal lllnesses - such as Norovirus - is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

Promotion: Top 2 Toe

Indulge yourself from head to toe for 75 glorious minutes with all of these treatments: Swedish Body Massage, Skin Brushing, Foot and Ankle Massage, Neck and Shoulder Massage, Hand and Arm Massage. All for only $159. 8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

It’s All in the Card

Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.

2:00 pm - late, Casino Royale, Deck 3.

GOOD TO KNOW

Safety Onboard

For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your shows and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Early Morning Stretch

Open your eyes and ahhh… stretch! Join us for a little eye opening, body-limbering, feel good stretching to start your day off right.

7:00 am - 7:30 am, Vitality Fitness Center, Deck 16.

Capture Your Adventure Like a Pro GoPro is the ultimate action camera packed with latest technology and extremely easy to use! It’s completely waterproof, so you can take it anywhere. We will show you how to use it too! Ask our photo staff for a demo today. Focus Photo Gallery, Deck 5.

Masters on Metal Fine Art Event

Fine art on metal - one of the hottest trends in the art world today. Don’t miss this showcase of metallic innovator like Ashton Howard, Chris DeRubeis, Patrick Guyton, and more.

1:00 pm - 6:00 pm, Art Gallery, Deck 5.

Day Trip to Paradise: Amazing Amedee Island

Be swept away to the award-winning paradise of Amedee Island for a relaxing day of swimming, sunning and boating on a coral islet.

Book this tour today via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.

Zodiac Ride to Duck Island

Zip across beautiful bays surrounding Noumea on the Zodiac boat to the Iles aux Canards (Duck Island) enjoy a couple of hours swimming, sunbathing or simply relaxing on the beach. Book this tour today via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.

Mini Bar on Demand

Fill your mini bar with everything you like! Order forms are inside your stateroom and should be hung on your stateroom door once complete. Same day delivery for orders placed before 5:00 pm. Mini bar is not included with beverage packages.

Mikimoto Pearls

Enjoy special VIP savings on creations from the leading innovator of cultured pearls. Our jewelry specialists will showcase this exquisite collection, always tax & duty free onboard.

8:00 pm - 10:00 pm, Regalia, Deck 4.

Your Next Adventure Awaits

Book your next cruise poolside or from the comfort of your stateroom through the App onboard. Tap the Profile icon to get started and save up to $600. NextCruise, Deck 5.

IN THE SPOTLIGHT

Headliner Showtime Starring: The Australian Beatles

The Australian Beatles are the No.1 Beatles Tribute Show in Australia and Asia and have performed all over the world, including the Cavern Club in Liverpool where the Fab Four got their start. So join them in a concert re-creation as they twist and shout the night away.

7:00 pm & 9:00 pm, Royal Theatre, Decks 4 & 5.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

80’s Flashback Theme Night

Pull out your leg warmers and dance to “Let’s Get Physical” with classic hits and hairdos at a retro dance party! Big hair. Big hits. Big fun! WHAM! It’s the ultimate 80’s flashback!

10:00 pm, two70°, Decks 5 & 6.

DAYTIME ADVENTURES

Line Dance

Fall in line! Grab your dancing shoes and join us for Line Dance hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

2:00 pm, SeaPlex, Deck 14.

EVENING THRILLS

Name That Tune: Female Artists

Can you “Name that Tune?” It’s the real thing! Royal Caribbean is the official cruise line of Name That Tune. Join your Entertainment Activities Team for all the fun!

6:00 pm, two70°, Deck 5.

Finish That Lyric Game Show

Sure, guests can name the beat, maybe even the artist. But do they know the lyrics? Join the Entertainment Activities Team and fellow guests for this fun game show.

8:15 pm, Music Hall, Decks 3 & 4.

A Feast of Flavor

We’ve showing off favorites from some of our specialty restaurants across the fleet during one exclusive fourcourse meal you won’t want to miss. Spoiler alert: it ends with a fried cheesecake. And it’s all paired with a refreshing cocktail. Visit any specialty restaurant to book Taste of Royal, space is limited.

11:30 am, Wonderland, Deck 5.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4 Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Dark & Stormy

Channel your inner sailor with today’s drink of the day for only $12. Named after an old sailor who compared the color of the drink to stormy clouds, this drink is forecasted to be downright delicious. Try it today and raise a glass to adventure. Available in all bar venues.

GOOD TO KNOW DECK TIME

THINGS TO DO DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

(RR) Reservations Required

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 8 - Noumea

R

OVATION OF THE SEAS

WELCOME TO NOUMEA, NEW CALEDONIA

The capital city of New Caledonia offers some of the best weather in the South Pacific. Noumea’s cultural pride shines through in its museums, theaters and art galleries. Check out the Jean-Marie Tjibaou Cultural Centre or head to the top of the Noumea Cathedral for panoramic views of the island. Hop a ferry out to Amedee Island to see its lighthouse or go snorkeling in Anse Vata Bay.

TRENDING TODAY

A Look Behind-the-Scenes

Ever wonder how much food it takes to feed an entire cruise ship or how many thousand pounds of laundry are done during a sailing? Join us for an All Access Tour to find out.

Book at the Shore Excursions Desk, Deck 5.

Day Trip to Paradise: Amazing Amedee Island

Be swept away to the award-winning paradise of Amedee Island for a relaxing day of swimming, sunning and boating on a coral islet. Book at the Shore Excursions Desk, Deck 5.

HELPFUL TIPS FOR TODAY

Going Ashore

Shuttle busses are required to exit the port area. Busses will be operating all day from when we arrive. At peak times there may be a wait for the busses. Please remember to take your SeaPass card when going ashore.

DAILY SNAPSHOT

Estimated Gangway

Opening 7:30 am Forecast Mostly Sunny

All Aboard 4:30 pm Winds SW 5 kts

Sunrise 5:04 am Sunset 6:13 pm

Temperature 79°F (26°C)

Dress Code Casual

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. But please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

What to Know About Face Masks

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 year old don’t need to wear a mask. These protocols are subject to change.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Wash Up!

The best way to prevent colds, flu and gastrointestinal illnesses - such as Norovirus - is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

Keratin Complex Express

Say goodbye to frizz in just one hour with this revitalizing and rejuvenating treatment for the hair – it eliminates 95% of the frizz and lasts for six weeks.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

It’s Snowing Dough

For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100. Must be present to win.

10:00 pm - 10:01 pm, Casino Royale, Deck 3.

GOOD TO KNOW Mind Your Step

Thresholds may be higher onboard than those you are accustomed to you on land. Please use caution when crossing them, especially when wearing high heels.

Going Ashore

Please note that food is not allowed onshore. This includes fruits, vegetables, and drinks.

Ladies Night

Discover your next must-have piece at this can’t-miss event. Explore handbags, watches, jewelry and more at the best savings yet! Get there early for the best selection!

5:30 pm - 10:00 pm, Royal Esplanade, Deck 4.

Evening Stretch

After a long day of thrills, take a deep breathe, relax, and stretch! You’ll be refreshed and ready for your fun-filled evening!

6:00 pm - 6:30 pm, Vitality Fitness Center, Deck 16.

Old & Modern Masters Fine Art Event

See the best of the best as our Art Team features works from some of the biggest names in art history.

6:00 pm - 9:00 pm, Art Gallery, Deck 5.

Keep Your Phone Safe

Your phone holds your whole life, and more than likely all the photos you have taken this vacation. Keep your photos and phone safe with our beach-proof phone cases that will let you to take pictures underwater.

Visit the Focus Photo Gallery, Deck 5.

More Than Bragging Rights

Earn prizes for your pixel-pushing efforts at the arcade and you’ll get points for your efforts. Then, cash them in and pick a souvenir from the nearby prize machines so you can always remember your game time with us.

Visit us at the Challenger’s Video Arcade, Deck 15.

Sip, Sip Hooray!

Enjoy a delicious mojito at Boleros, a dry martini at the Schooner Bar, or a cold pint of ale at the English pub. Check your Daily Planner for hours and featured entertainment.

SURF + STREAM

Take advantage of enjoying internet at sea. SURF Voyage Packages start at $21.99 per day and the SURF + STREAM Voyage Package starts at $26.99 per day. Connect to “WiFiGuest-Ovation”, to get started

IN THE SPOTLIGHT

Headliner Showtime Starring: Groove Line

A Glamorous Show Stopping Performance of Legendary Motown, Funk and Soul Classics!

7:00 pm & 9:00 pm, Royal Theatre, Decks 4, 5.

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multi-dimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds and dazzling movement. Pixels creates a world seen through the lens of music and technology.

8:00 pm, two70°, Decks 5 & 6.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Name That Tune: Female Artists

You remember the artist. You love the lyrics, But can you name that tune? Join the Cruise Director and staff as they put your memory to the test in the ultimate musical trivia challenge

4:30 pm, Music Hall, Decks 3, 4.

EVENING THRILLS

Krazy Karaoke

Who knows, maybe you’ll be discovered…or laughed at. It’s a singing good time for the whole family

9:00 pm, Music Hall, Decks 3, 4.

Hush! Silent Party

Cash in Today, Cruise Later

Our latest NextCruise offer gives you the flexibility to plan your next cruise later but enjoy the rewards of booking onboard now with up to $100 onboard credit to spend this cruise. NextCruise, Deck 5.

Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join DJ Big J in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny and tonight!

9:30 pm, two70°, Deck 5.

Faves From Across The Pond: Dine on all your favorite pub grub tonight at the Windjammer. Or go for the full English when you pair it with a pint and raise a toast to the King.

Venture Down the Rabbit Hole

Our Wonderland chefs twist their culinary kaleidoscope to create elaborate dreamscapes of never-before-seen fare. Reservations suggested, dial 7000 to book.

5:30 pm - 9:30 pm, Wonderland, Deck 5.

Café Promenade, Deck 4 Guest Services (Dial 0), Deck 4

Challenger’s Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursions Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

NOUMEA PORT ADDRESS & SHIP AGENT:

KENUA AGENCY – 13 rue jules ferry, 34 Avenue James Cook, 98800 Nouméa. Fabien Le Den. Phone: +687 28 45 45

Mobile: +687 82 85 55 / +687 (0) 73 99 00

Email: portagent@kenua.nc

NEW CALEDONIA LOCAL LAW ENFORCEMENT:

Police in Noumea. Emergency Number: 00687 17

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Port Side Punch

We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day for only $12. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure. Available in all bar venues.

DAY 8

Wednesday, November 23, 2022 Noumea, New Caledonia

GOOD TO KNOW DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

Cruise Compass Day 9 - At Sea

OVATION OF THE SEAS

SETTLE INTO THE NEIGHBORHOOD

Join the welcoming committee. Meet and mingle with your fellow cruisers. Read your daily Cruise Compass for information & helpful tips. The ship is full of new adventures. Try something you’ve never done before.

TRENDING TODAY

All Access Tour

Experience the ultimate adventure from bow to stern, including an exclusive tour of the Bridge, the navigational heart of the ship. Reserve your spot at the Shore Excursions Desk, Deck 5.

Shop, Save, Power - Hour

Discover our most affordable diamond jewelry selection at this houronly event in Regalia! With massive savings and special discounts on our Diamonds International Diamonds, enjoy the highest quality jewelry at unbeatable prices. This is a sale you definitely don’t want to miss. 11:30 am - 12:30 pm, Regalia, Deck 4.

HELPFUL TIPS FOR TODAY

Airport Shuttle Bus Transfer

Guest can purchase shuttle bus transfer to Sydney airport for flights departing after 12:00 pm. Kindly register at the Guest Services Desk, Deck 4, latest by noon, Day 10, November 25th. Price of ticket $29.95 per person.

Give Us a Shoutout

We pride ourselves on delivering exceptional service. Do you have a travel memory that stands out amongst the rest? We want to hear about it! Email your story and photos to royalsocial@rccl.com.

Use Caution with Balcony Doors

If you are staying in a balcony stateroom during your adventure, please be careful when opening and closing the sliding glass door.

Revitalizing Leg Therapy

Feel relieved. Release water retention from the knees, calves or ankles. Effective ingredients combined with a lymphatic draining massage techniques helps boost the circulatory system, expelling excess fluids from the legs and feet.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

Place Your Bets

Enter the 1-Bet Raffle for a chance to win up to $500. Must be present at time of drawing to win.

8:00 am - late, Casino Royale, Deck 3.

DAY 9

Thursday, November 24, 2022

DAILY SNAPSHOT

Forecast Mostly Sunny Temperature

77°F (25°C)

Sunrise 5:07 am Sunset 6:41 pm

Dress Code Formal Winds SE 12 kts

Make it a night out in your best black-tie look - suits and ties, tuxedos, cocktail dresses or evening gowns are welcomed.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Taking Care of You

If you need medical assistance, please dial 51 from your stateroom phone to make an appointment.

GOOD TO KNOW

Lost & Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www. chargerback.com to report lost items after you leave the ship. Lost and Found will hold items for 30 days.

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your shows and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Scratch Your Way Up to $100,000

Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.

8:00 am - late, Casino Royale, Deck 3.

Chinese Herbal Medicine

New to acupuncture? Now’s your chance to learn everything about this extremely effective therapy, in a complimentary seminar hosted by our resident licensed acupuncturist.

10:30 am - 11:00 am, Vitality Spa & Salon, Deck 15.

$10

Fashion Accessories

Style up with cardi-shawls, beach cover-ups, handbags and more. Just $15 each for everything, plus buy 4 get 1 free. All tax & duty free every day but only onboard.

10:30 am - 2:00 pm, Royal Esplanade, Deck 4.

Last

Chance Art Sale

Going, going, gone! Don’t miss your last chance to find the perfect work of art for an amazing price.

1:00 pm - 7:00 pm, Art Gallery, Deck 5.

Formal Night Portrait Studios

Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.

Mini

Bar on demand

Fill your mini bar with everything you like! Order forms are inside your stateroom and should be hung on your stateroom door once complete. Same day delivery for orders placed before 5:00 pm. Mini bar is not included with beverage packages.

Share Your Adventures

SURF the web, share photos and send emails for just $21.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com today to get started.

IN THE SPOTLIGHT

Big Band Night Featuring Ovation of The Seas Orchestra, This is your chance to enjoy these talented musicians on the main stage. They will tingle your memories of some great music.

7:00 pm & 9:00 pm, Royal Theatre, Decks 4 & 5.

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multidimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds and dazzling movement. Pixels creates a world seen through the lens of music and technology.

8:00 pm, two70°, Decks 5 & 6.

70’s Disco Inferno Dance Party

Get out your leisure suits and platforms shoes; the 70’s are back! Get ready for this action packed party complete with exciting music, electric dancing and our crew in groovy costumes.

10:00 pm, two70°, Decks 5 & 6.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Karaoke Superstar: Finals

Who will walk away with the title of ‘Karaoke Star’? Today is the day to find out. Come and cheer on your favorite!

2:00 pm, Music Hall, Decks 3 & 4

EVENING THRILLS

Perfect Couple Game Show

A simple game show that makes you ask, can I work well with my spouse?

8:00 pm, Music Hall, Decks 3 & 4.

70’s Line Dance Class

Last 2 Days to Book Your Next Cruise

Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 5.

Fall in line! Grab your dancing shoes and join us for a 70’s Line Dance Class hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

9:30 pm, two70°, Decks 5.

Preferred

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4

(Dial 0), Deck 4

Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursion Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Mai Tai

Today’s drink of the day is one of the most iconic tiki cocktails for only $12. At its core, this drink showcases the endless possibilities of great rum. Try it today and raise a glass to adventure. Available in all bar venues.

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

or

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Headache

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 9 - At Sea

OVATION OF THE SEAS

SETTLE INTO THE NEIGHBORHOOD

Join the welcoming committee. Meet and mingle with your fellow cruisers. Read your daily Cruise Compass for information & helpful tips. The ship is full of new adventures. Try something you’ve never done before.

TRENDING TODAY

All Access Tour

Experience the ultimate adventure from bow to stern, including an exclusive tour of the Bridge, the navigational heart of the ship. Reserve your spot at the Shore Excursions Desk, Deck 5.

Shop, Save, Power - Hour

Discover our most affordable diamond jewelry selection at this hour-only event in Regalia! With massive savings and special discounts on our Diamonds International Diamonds, enjoy the highest quality jewelry at unbeatable prices. This is a sale you definitely don’t want to miss.

11:30 am - 12:30 pm, Regalia, Deck 4.

HELPFUL TIPS FOR TODAY

Airport Shuttle Bus Transfer

Guest can purchase shuttle bus transfer to Sydney airport for flights departing after 12:00 pm. Kindly register at the Guest Services Desk, Deck 4, latest by noon, Day 10, November 25th. Price of ticket $29.95 per person.

Give Us a Shoutout

We pride ourselves on delivering exceptional service. Do you have a travel memory that stands out amongst the rest? We want to hear about it! Email your story and photos to royalsocial@rccl.com.

Use Caution with Balcony Doors

If you are staying in a balcony stateroom during your adventure, please be careful when opening and closing the sliding glass door.

Revitalizing Leg Therapy

Feel relieved. Release water retention from the knees, calves or ankles. Effective ingredients combined with a lymphatic draining massage techniques helps boost the circulatory system, expelling excess fluids from the legs and feet.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

Place Your Bets

Enter the 1-Bet Raffle for a chance to win up to $500. Must be present at time of drawing to win.

8:00 am - late, Casino Royale, Deck 3.

DAY 9

Thursday, November 24, 2022

DAILY SNAPSHOT

Forecast Mostly Sunny Temperature

77°F (25°C)

Sunrise 5:07 am Sunset 6:41 pm

Dress Code Formal Winds SE 12 kts

Make it a night out in your best black-tie look - suits and ties, tuxedos, cocktail dresses or evening gowns are welcomed.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

Keeping Each Other Safe

Please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

Taking Care of You

If you need medical assistance, please dial 51 from your stateroom phone to make an appointment.

GOOD TO KNOW

Lost & Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www. chargerback.com to report lost items after you leave the ship. Lost and Found will hold items for 30 days.

Let’s Get Digital

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your shows and make dining reservations. No internet package required. Connect to “WiFi-Guest-Ovation”.

Scratch Your Way Up to $100,000

Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.

8:00 am - late, Casino Royale, Deck 3.

Chinese Herbal Medicine

New to acupuncture? Now’s your chance to learn everything about this extremely effective therapy, in a complimentary seminar hosted by our resident licensed acupuncturist.

10:30 am - 11:00 am, Vitality Spa & Salon, Deck 15.

$10

Fashion Accessories

Style up with cardi-shawls, beach cover-ups, handbags and more. Just $15 each for everything, plus buy 4 get 1 free. All tax & duty free every day but only onboard.

10:30 am - 2:00 pm, Royal Esplanade, Deck 4.

Last

Chance Art Sale

Going, going, gone! Don’t miss your last chance to find the perfect work of art for an amazing price.

1:00 pm - 7:00 pm, Art Gallery, Deck 5.

Formal Night Portrait Studios

Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.

Mini

Bar on demand

Fill your mini bar with everything you like! Order forms are inside your stateroom and should be hung on your stateroom door once complete. Same day delivery for orders placed before 5:00 pm. Mini bar is not included with beverage packages.

Share Your Adventures

SURF the web, share photos and send emails for just $21.99 per day. Connect to “WiFi-Guest-Ovation” and go to login.com today to get started.

IN THE SPOTLIGHT

Big Band Night Featuring Ovation of The Seas Orchestra, This is your chance to enjoy these talented musicians on the main stage. They will tingle your memories of some great music.

7:00 pm & 9:00 pm, Royal Theatre, Decks 4 & 5.

Pixel’s Cabaret

Pixel and her Agents of Rhythm invite you to an electric multidimensional world where you will be transported into invisible realms. Each night, the portal opens for a limited period of time to a multimedia show brimming with kaleidoscopic sounds and dazzling movement. Pixels creates a world seen through the lens of music and technology.

8:00 pm, two70°, Decks 5 & 6.

70’s Disco Inferno Dance Party

Get out your leisure suits and platforms shoes; the 70’s are back! Get ready for this action packed party complete with exciting music, electric dancing and our crew in groovy costumes.

10:00 pm, two70°, Decks 5 & 6.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Karaoke Superstar: Finals

Who will walk away with the title of ‘Karaoke Star’? Today is the day to find out. Come and cheer on your favorite!

2:00 pm, Music Hall, Decks 3 & 4

EVENING THRILLS

Perfect Couple Game Show

A simple game show that makes you ask, can I work well with my spouse?

8:00 pm, Music Hall, Decks 3 & 4.

70’s Line Dance Class

Last 2 Days to Book Your Next Cruise

Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 5.

Fall in line! Grab your dancing shoes and join us for a 70’s Line Dance Class hosted by your Cruise Director’s Staff. You’re going to love the music, plus, it’s fun and easy to learn!

9:30 pm, two70°, Decks 5.

Preferred

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

24 HOUR SERVICES & VENUES

Café Promenade, Deck 4

(Dial 0), Deck 4

Video Arcade, Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursion Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below.

For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Mai Tai

Today’s drink of the day is one of the most iconic tiki cocktails for only $12. At its core, this drink showcases the endless possibilities of great rum. Try it today and raise a glass to adventure. Available in all bar venues.

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

or

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Headache

Cruise Compass Day 10 - At Sea

OVATION OF THE SEAS

READY FOR A DAY AT SEA, ROYAL CARIBBEAN STYLE?

From sunrise to sunset you can be as active or laid-back as you want to be. One thing is guaranteed. It will be another unforgettable day.

TRENDING TODAY

Last Chance Art Sale

Going, going, gone! Don’t miss your last chance to find the perfect work of art for an amazing price.

5:00 pm - 8:00 pm, Art Gallery, Deck 5.

Last Chance to Buy Photos

If you haven’t had a chance to see all of your awesome cruise photos, now is the time to see. Today is the last opportunity to view and purchase your cruise photos.

9:00 am - 10:30 pm, Visit the Focus Photo Galley, Deck 5.

HELPFUL TIPS FOR TODAY

Sydney Departure

Information is available on channel 7 with your Cruise Director John who will provide essential information on the departure process tomorrow in Sydney. On departure morning, please wait comfortably in designated lounge until your assigned departure time. Please verify the schedule on channel 2 and refer to your ‘As You Depart’ flyer in your stateroom for additional information.

Airport Shuttle Bus Transfer

Guest can purchase shuttle bus transfer to Sydney airport for flights departing after 12:00 pm. Kindly register at the Guest Services Desk, Deck 4, latest by noon, today, November 25th. Price of ticket $29.95 per person.

DAY 10

Friday, November 25, 2022

At Sea

DAILY SNAPSHOT

Forecast Mostly Cloudy Temperature 72°F (22°C)

Sunrise 5:12 am Sunset 7:08 pm

Dress Code Casual Winds SW 6 kts

You’re on vacation- relax! Jeans, polo shirts, sundresses and blouses are fine. But please keep swimwear to the pool deck. Shorts are welcome for breakfast and lunch.

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Face Masks at a Glance

For all markets and sailings, masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.

Wash Up & Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51. Please do not visit the medical facility without an appointment.

Keeping Each Other Safe

Where possible please maintain physical distancing between your travel group and others. And wash your hands often and thoroughly.

GOOD TO KNOW

Lost & Found

Promotion: Perfect Day

Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $169: Full Body Massage, Invigorating Skin Brushing, ELEMIS Touch Facial, Foot and Ankle Massage, and Scalp Massage.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

Casino Redemption

Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashiers Desk before you head home.

8:00 am - late, Casino Royale, Deck 3.

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www. chargerback.com to report lost items after you leave the ship. Lost and Found will hold items for 30 days.

Tell Us About Your Adventure

We deeply value your feedback! Please check your email for our post-cruise satisfaction survey and take a few minutes to tell us about your vacation with us. As a thank you, you’ll be entered for a chance to win a 7-night Caribbean cruise.

Relaxation Package

Pamper yourself with all of these treatments for 50 minutes: Swedish or Deep Tissue Back Massage, Soothing Scalp Massage, Foot & Ankle Massage, Neck & Shoulder Massage, and Collagen Eye Treatment. Today only $149.

8:00 am - 10:00 pm, Vitality Spa & Salon, Deck 15.

Save Big on Fashion Watches

It’s time to save! Explore our selection of fashion watches and treat yourself to Captain John & Sailor Jane, iTouch smartwatches and designer brands like Casio, Anne Klein and Guess. Starting at $19.99 and all tax & duty free.

4:00 pm - 9:00 pm, Royal Esplanade, Deck 4.

Swiss Watches: Save Up to 40% More

It’s the final chance to discover fine Swiss timepieces at remarkable prices. You’ll save up to 40% on top-name brands with unique craftsmanship. Enjoy tax & duty free savings on board.

4:30 pm - 9:00 pm, Regalia, Deck 4.

1-Hour Internet Special

Print your boarding pass, confirm your hotel or connect with family and friends with our 60-minutes continuous package starting at $12.99. Log into “WiFi-Guest-Ovation”, to get started.

More Than Bragging Rights

Earn prizes for your pixel-pushing efforts at the arcade and you’ll get points for your efforts. Then, cash them in and pick a souvenir from the nearby prize machines so you can always remember your game time with us.

Visit us at the Challenger’s Video Arcade, Deck 15.

Take One for the Road

Now, you can bring home a keepsake cup to mix up your favorite cocktails or mocktails and toast to your favorite vacation memories. Purchase yours today at any bar onboard.

Wall Art Starring You

Don’t let your vacation memories stay in your phone, turn them into works of art! Pick your favorite photo (or a few!) and we’ll turn them into a canvas or a metal print collage and deliver it to your home.

Visit the Focus Photo Gallery, Deck 5.

Final Day for Your Onboard Offers

Now is the time to book. Receive our best offer: up to $600 off or onboard credit when you book your cruise onboard. Plus only $100 per person deposit on select fares. NextCruise, Deck 5.

IN THE SPOTLIGHT

Production Showtime: Live. Love. Legs,

The signature combination of incredibly talented artists, high energy performances and remarkable beauty, delivers an unforgettable theatrical experience. This special collection of aerial acrobatics, next-gen choreography and vocal performances features lavish costumes, jaw dropping video effects, special musical arrangements and a fabulous group of international artists. Live. Love. Legs. Rewards the audience with full sensory overload!

Recommended for Mature Audiences. Parental Guidance advised.

7:00 pm & 9:00 pm, Royal Theatre, Decks 4 & 5.

Tribute! The Australian Beatles

The Australian Beatles are the No.1 Beatles Tribute Show in Australia and Asia.

10:30 pm, Music Hall, Decks 3 & 4.

Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Black Friday Bingo! ($)

Today is all about saving money and we all know scoring a good deal feels like a jackpot. To celebrate, you can score buy one get one bingo cards and double your chances at winning big. Plus you’ll be automatically entered into a raffle with the purchase of a bingo package. Cards on sale 2:45 pm, two70°, Deck 5. Games at 3:45 pm, two70°, Decks 5 & 6.

EVENING THRILLS

Battle of the Sexes Game Show (18+)

Who is the better of the sexes? Come out tonight and join us for this fun game show with your Cruise Directors Staff. Who will it be the men or ladies?

9:30 pm, Music Hall, Decks 3 & 4.

Your Flavor Passport To China: Get ready for a feast of far east flavors as Windjammer serves up one of the oldest — and most popular — cuisines in the world for dinner.

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the Royal App, stop by dining venues or dial 7000 for reservations. Dress codes apply.

• Room Service is available to Guests 24 hours a day by dialing 4800, with the exception of the last day of the voyage when room service is available until 2:00 am. Breakfast is not available on departure morning. All orders have a $7.95 service charge.

Deck 15 royal caribbean online©, Deck 6 Emergency Only (Dial 911) Shore Excursion Kiosk, Deck 5

• Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. Outdoor activities such as FlowRider® and Rock Climbing Wall will close if the outside air temperature goes to 10°C or below.

• Outdoor and Current Pool Opening and closing hours might vary due to weather changes; this will be communicated in case of any changes or delays. Pool and Whirlpools will remain/be closed if the outside air temperature goes to 10°C or below. For the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Drink of the Day - Rum Runner

Run, don’t walk to the nearest bar to enjoy today’s drink of the day for only $12. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Available in all bar venues.

DAY 10

Friday, November 25, 2022

GOOD TO KNOW DECK TIME

THINGS TO DO

WELLNESS & RETAIL THERAPY DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

Departure morning

Getting off the ship

Night before

Departure morning

Getting off the ship

Customs Allowance

One Australian Incoming Passenger Card per person must be completed in full.

Departure lounge

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) or on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the Main Dining room on Deck 3 & 4.

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 4.

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Ovation) and open your web browser to view available packages for your sailing.

Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Ovation”

3. On the pop up, click “Access Internet,” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 4 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-GuestOvation), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Ovation), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Try putting your phone in airplane mode, especially on embarkation day.

• Be sure you’re connected to “Wifi-Guest-Ovation.”

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are

released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 4. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases. I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 4.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.?

Visit our Loyalty Ambassador Desk on Deck 4.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 11- 12 forward on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 2. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 14 Port Side). Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.