Mariner of the Seas 5-night Western Caribbean Cruise Compass - April 10, 2023

Cruise Compass Day 1 Port Canaveral

C R U ISE C OM P A S S

MARINER OF THE SEAS

TAKE ADVENTURE TO NEW HEIGHTS

Welcome to Mariner of the Seas! Everyone deserves a vacation. You’ll find endless opportunities to make the most of every moment – like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind.

TRENDING TODAY

Sail Away Party!

A chance to watch the amazing views while saying goodbye to Port Canaveral. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea. 4:00 pm, Poolside, Deck 11 & 12

Raise A Glass To Big Savings: BOGO 1/2 Off Deluxe Beverage Package

Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package for only $105.00 a day, plus 18% gratuity and get one package half off.  Visit any bar to purchase. Offer only available today.

HELPFUL TIPS FOR TODAY

Luggage Delivery

Due to the high volume of luggage, we will happily deliver luggage until 6:30 pm tonight. If you accidentally packed any prohibited items, we’ll let you know.

Safe Disposal of Medical Needles

Do you use medical needles? Keep others safe by discarding them properly. Please see your stateroom attendant to request a sharps container.

Life Jackets

Child-size life jackets are available from your Stateroom Attendants and additional ones are stored above your lifeboat stations on Deck 4.

DAY 1

Monday, April 10, 2023

Departing Port Canaveral, Florida

DAILY SNAPSHOT

All Aboard 3:30 pm

Forecast Mostly Cloudy

Sunrise 7:03 am

Wind NE’ly 28 kts

Temperature 23 °C / 73.4 °F

Sunset 7:45 pm

Dress Code Casual

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Smoking

All Royal Caribbean ships are non-smoking (including e-cigarettes) except for designated areas in the Casino (for active players only while playing), Deck 4 port side and Deck 11 port side. Please be sure to properly dispose of cigarettes, cigars, and pipe tobacco.

GOOD TO KNOW

Animal Sighting Advisory

Occasionally, animals may find their way onboard our ships. For your safety, if you encounter any animals onboard, it is prohibited to interact with or touch them. We ask that you please report any sightings or encounters to any of our Officers or Crew.

Assistive Listening System (ALS)

Guests may request and sign out Assistive Listening Systems (ALS) or Assistive Listening Devices (ALD) available at the Guest Services desk.

Children’s Personal Flotation Devices (PFD)

For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Mariner of the Seas and cannot be taken off the ship.

Cruise Vessel Security & Safety Act (CVSSA)

The Security Guide and embassy information is available for your review at the Guest Services desk. Additionally, you can find this information listed on our company website.

Personalized Services for Guests with Visual Disabilities

The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.

Safety 1-2-3

Want To Book A Shore Excursion Right Now?

You can research, book a tour and receive instant confirmation right on your phone. Book today using the Royal Caribbean app.

Feeling Lucky?

You’re already a winner! Use your SeaPass Card to download up to $100 in free slot play. Visit our Casino Cash Desk for more details.

Visit Casino Royale, Deck 4

In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.

Watch Out! Time Change

Please set your clocks and watches 1 hour backward before retiring tonight. Ship clocks go backward at 2:00 am, Tuesday morning.

12 11:00 am - 6:30 pm

14 1:00 pm - Late

WINDJAMMER - THEME NIGHT

All American Classics

From buttermilk fried chicken to crispy crab cakes and Manhattan clam chowder, we’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor — tonight only at the Windjammer.

Legend: (RR) Reservations Required ($) Fee Applies (RP) Reservations Preferred

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

PORT CANAVERAL PORT AGENT CONTACT INFORMATION

Contact: Russel Wick, Jean Baez

Address: MLSBC Cruises - 7980 N. Atlantic Ave, Suite 208, Port Canaveral, FL 32920

Ph: (321) 446 9405, (321) 205 3401

Email: rwick@mlsbcc.com, jbaez@mlsbcc.com

A Cut Above The Rest

Our exceptional prime meat is joined by Maine lobster, grilled branzino and other succulent dishes paired with addictive sides & irresistible desserts. Reservations suggested and walk-ins welcome. Chops Grille, Deck 11

Enter To Win $500 In Spa Credit Today Only!

Embarkation day meet and greet. Tour the spa and reserve a treatment on Embarkation Day to save up to $50.

Tours: 11:00 am, Vitality Spa, Deck 12

Raffle Drawing: 4:30 pm, Vitality Fitness, Deck 11

Guess The Weight!

Step right up Take your best guess and win! If you correctly guess the weight of our featured sculpture you’ll be entered to receive a fabulous prize at one of our upcoming art auctions. Collecting art has never been more fun.

11:00 am - 10:00 pm, Royal Promenade, Deck 5

Early Bird Photo Package Savings

Pre-purchase your photo package and save big! Receive 20% off a photo package the first two days of your cruise. Stop by the Focus Photo Gallery to learn more.

5:30 pm - 10:30 pm, Photo Gallery Deck 3

Long Time, No Sea Reception

Welcome back to the wonderful world of shopping at sea… tax and duty free. All shoppers receive a free Jewelry gift with every purchase.

7:30 pm - 8:00 pm, Regalia Boutique, Deck 5

Certified

Pre-Owned Rolex Unveiling

Join us for a showcase of pre-owned Rolex watches, only on board. Get tax & duty free savings and special deals.

9:00 pm, Regalia Boutique, Deck 5

Share

Every Unforgettable Moment In Real Time

SURF + STREAM With the full voyage package you can video chat and stream your favorite Youtube and music from $26.99 per day. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-Guest-Mariner” and go to login.com to get started.

As VIP As Can Be

Enjoy a gourmet fare five-course meal and wine, presented by your Executive Chef. This private epicurean experience is a guest treat. Dial 7000 for reservations.

Main Dining Room, Deck 5

IN THE SPOTLIGHT

Ice Under The Big Top

Ladies and Gentleman, Boys and Girls, Ice under the Big Top! Watch and be amazed by the skating acrobatics, backstage romances, amusing clowns, snake charmers and aerial thrills that will delight the adult and child in all of us.

7:00 pm & 9:15 pm, Studio B, Deck 3

Welcome Aboard Show Starring:

Royal Comedian Dan Grueter, the Royal Caribbean Singers and Dancers, with live music from the Mariner of the Seas Orchestra. Hosted by your Cruise Director, Marc!

10:15 pm, Royal Theater, Deck 3 & 4

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

Sail Away Party!

A chance to watch the amazing views while saying goodbye to Port Canaveral. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea.

4:00 pm, Poolside, Deck 11 & 12

Welcome Aboard Trivia

Attention know-it-alls: You’re in for a treat. Your Cruise Director’s Staff will be hosting fun Welcome Aboard General Knowledge Trivia today!

5:00 pm, Schooner Bar, Deck 4

EVENING THRILLS

The Friendly Feud Game Show

Feuding is not just for families- it’s for everyone who cruises! Join our staff for our twist on this popular Game Show.

8:00 pm, Star Lounge, Deck 5

Welcome Aboard Karaoke

Step onto the karaoke stage and perform in front of a live audience. Promises fun, laughter and your 15-minutes of onboard fame.

10:00 pm, Star Lounge, Deck 5

HUSH! Silent Party (18+)

Book Your Next Cruise This Sailing

Book your next cruise onboard to receive up to $600 off or onboard credit + $100 per person deposit on select fares. This offer is combinable with most other promotions and will be reserved through your travel agent.

NextCruise, Deck 5

Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny and tonight! (Limited headphones available).

10:30 pm, Ellington’s, Deck 14

GOOD TO KNOW DECK TIME

THINGS TO DO

WELLNESS & RETAIL THERAPY DECK

MUSIC AND DANCING DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

Cruise Compass Day 2 At Sea

MARINER OF THE SEAS

DAY 2

RELAX AT SEA

Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.

TRENDING TODAY

Cash Prize Royal Bingo ($)

Join your Bingo team for another thrilling game of B-I-N-G-O today. If you win, you can take home the cash jackpot or one of the many exciting prizes.

Pre Sales: 10:00 am, Bamboo Room, Deck 5

Cards on Sale: 3:30 pm, Star Lounge, Deck 5

Games Begin: 4:15 pm, Star Lounge, Deck 5

HELPFUL TIPS FOR TODAY

SeaPass Card Cash Limit

The credit limit for cash SeaPass cards is $500. Once this limit is reached, the account will be deactivated. To reactivate, a cash deposit is needed or simply link a credit card. Visit Guest Services to learn more.

Please use your Stateroom Safe

Remember keep your valuables safe and secure by using the safe provided in your stateroom. Follow the instructions posted in the safe for your convenience.

DAILY SNAPSHOT

Forecast Partly Sunny

Sunrise 6:25 am

Wind E’ly 20 kts

Temperature 25 °C / 77 °F

Sunset 5:26 pm

Dress Code Dress Your Best

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up and Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

GOOD TO KNOW

Assistive Listening System (ALS)

Guests may request and sign out Assistive Listening Systems (ALS) or Assistive Listening Devices (ALD) available at the Guest Services Desk.

Children’s Personal Flotation Devices (PFD)

For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Mariner of the Seas and cannot be taken off the ship.

Cruise Vessel Security & Safety Act (CVSSA)

The Security Guide and embassy information is available for your review at the Guest Services Desk. Additionally, you can find this information listed on our company website.

Personalized Services for Guests with Visual Disabilities

The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.

Safety 1-2-3

Shore excursions have limited availability and sell out quickly

Guest favorites include, Tulum Ruins & Mayan Cenote and Dolphin Swim & VIP Experience All-Inclusive. Book at the Shore Excursions Desk, Deck 5 or using the Royal Caribbean app.

Who’s

in the Hot Seat?

Play with SeaPass card on table or slot games from 11pm to Midnight for a chance to win Freeplay.

Casino Royale, Deck 4

In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.

Set Up Your Departure Details

Provide your departure information through the Royal Caribbean App by Day 3 at 7:00 am for a quick and easy departure day.

Keep Up With Your Peeps

Let your thumbs do the talking by using the App to chat with your family, friends and other guests. (In-App purchases available).

Formal Night Portraits

Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.

5:00 pm - 10:00 pm, Focus Photo Gallery, Deck 3

What Goes Around Comes Around

Discover exquisite pieces from Chanel and Louis Vuitton, passionately curated by the most trusted source for vintage luxury. Make them yours with tax & duty free prices. 10:00 am, Market Place , Deck 5.

Free jewelry & amazing raffle prizes

Learn all about shopping this cruise - exclusive collections and incredible savings right here onboard. Free cruise ship royal rope bracelet for all who attend. 11:00 am, Royal Theater, Deck 3

Sprinkle On The Memories

There is no need to study for this class, just bring your creativity and your sweet tooth. Your insructor will teach you how to turn freshly baked cupcakes into masterpieces. Fun for the whole family, sign up today.

SURF + STREAM At Sea

Enjoy the fastest internet at sea - even on a sea day! With your voyage package SURF the web or SURF + STREAM your favorite movies and music as well as video chat. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-Guest-Mariner” and go to login.com to get started.

IN THE SPOTLIGHT

Production Showtime: Gallery of Dreams

We invite guests to escape into the backdrops of Austria at the time of Mozart; to jump aboard a moving train into the adventures of the Wild, Wild West; to head into a quaint 1940’s era cafe in Morocco; and to delight in the colorful and hypnotic dancing women of Arabian Nights.

8:00 pm & 10:15 pm, Royal Theater, Deck 3 & 4

70’s Disco Inferno Dance Party!

Get our your leisure suits and platforms shoes; the 70’s are back! Get ready for this action packed party complete with exciting music, electric dancing and our crew in groovy costumes.

9:00 pm, 70’s Music

9:30 pm, Dance Party Begins

Royal Promenade, Deck 5

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

Boarding for Adventure

Catch a wave right on deck. Grab a board and hang ten on our 40-foot-long surf simulator, FlowRider®. Or cheer on friends from stadium seating with prime wipeout views. Get ready to make some waves!

9:30 am - 6:00 pm, FlowRider®, Deck 13

All Skates

You may not expect to wrap up a sunny day with figure eights on the ice rink, but onboard, excitement like this comes standard - and the ice skating comes complimentary. (Each skating session is 20 minutes and is on a first come, first served basis. All guests interested in skating must be present at time of sign ups. Long pants & socks required).

10:30 am, Sign Ups, Studio B

11:00 am - 4:00 pm, Studio B, Deck 3

EVENING THRILLS

Movie on Deck: Puss In Boots: The Last Wish (PG)

Puss in Boots discovers that his passion for adventure has taken its toll: he has burned through eight of his nine lives. Puss sets out on an epic journey to find the mythical Last Wish and restore his nine lives.

6:00 pm, Poolside, Deck 11 & 12

Majority Rules Game Show

The Game Show with no right or wrong answer. The audience decides by writing down their answer and the majority answer is who wins! Come along and join a team, hosted by your Cruise Director’s Staff!

We Work With Your Travel Agent

Take advantage of up to $600 dollars off or onboard credit + pay only $100 per person deposit on select fares while maintaining your partnership with your travel agent. NextCruise, Deck 5

10:30 pm, Star Lounge, Deck 5

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.

WINDJAMMER - THEME NIGHT

Savor La France

Transport yourself to a quaint Parisian bistro — tonight only at the Windjammer. Get your fill of luxurious Franco-flavors like croque madame, coq au vin, chicken cordon bleu and french desserts.

Let Your Tastebuds Take Flight

Wine lovers — get ready to please your palate. We invite you to join our new Women of Wine tasting. Uncork this special experience with a curated flight of seven premium wines. Swirl, sip and savor — you might just find your new favorite varietal. ($)

GOOD TO KNOW DECK TIME

THINGS TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the main dining room on Deck 3 & 5

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 5

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Mariner) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Mariner"

3. On the pop up, click “Access Internet," or type login.com in your web browser

For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Mariner), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Mariner), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Be sure you’re connected to “Wifi-Guest-Mariner.”

• Try putting your phone in airplane mode, especially on embarkation day.

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Please ask any crew member for assistance or visit Guest Services on Deck 5.

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Maitre’D outside the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.

I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 5.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.? Visit our Loyalty Ambassador Desk on Deck 2.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 12 Midship on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 Port Side - Deck 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 3 Cozumel

MARINER OF THE SEAS

WELCOME TO COZUMEL, MEXICO

With its lively tropical reefs, crystal-clear waters and ancient ruins, Cozumel is ripe for one-of-a-kind adventures. Head to Chankanaab National Park, where you can snorkel among the colorful reefs and schools of tropical fish. Or wander through the towering Maya ruins of Tulum or unwind with a beachside massage at Playa Mia.

TRENDING TODAY

Dancing Under the Stars Party!

Yeah Mon! What’s a Caribbean night without calypso music? Enjoy some music and dancing with a twist from our band, Rythm Flow and your Cruise Director’s Staff as they teach you some Caribbean Dances. 11:00 pm, Poolside, Deck 11

Deals at Inch of Gold Sale

Create your own unique jewelry, starting at just $1 per inch! Get a free 7” bracelet with the purchase of a 21” necklace! Choose your chain and accessorize to match your style. 7:00 pm, Royal Promenade, Deck 5

HELPFUL TIPS FOR TODAY

Take Precautions Ashore

When you go ashore, take reasonable precautions. Remain aware of your surroundings. Try to stay in groups. And do not leave your personal belongings unattended or in the care of a stranger.

SeaPass Card and Photo Identification

Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).

Stay Safe in Port

Don’t let a misstep ruin your day in port. Mind your step on uneven sidewalks and streets. And please note that some curbs can be very steep.

DAY 3

Wednesday, April 12, 2023

Cozumel, Mexico

Estimated Ship’s Arrival 7:00 am

Forecast Mostly Cloudy

Sunrise 7:05 am

Wind NE’ly 20 kts

All Aboard 4:30 pm

Temperature 25 °C / 77 °F Sunset 7:45 pm

Dress Code Caribbean

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up and Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

GOOD TO KNOW

Body Camera

Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Be Careful with Doors

Doors onboard to staterooms, the decks, restaurants and other venues are typically heavier than doors back home. Please use caution when opening and closing them.

Lost and Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. All items will be held for 30 days.

Poolside Safety

Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.

Smoking Policy in Mexico

Beginning January 15, 2023, Mexico has prohibited smoking in all public places. This includes popular tourist hotspots such as beaches, hotels, and parks. Please be mindful of the law during your visit.

Our Pipes are Sensitive!

Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!

Watch Out! Time Change

Please set your clocks and watches 1 hour forward before retiring tonight. Ship clocks go forward at 2:00 am, Thursday morning.

Let’s Get Digital

Receive 1 promotion entry for every 100 points earned. 3 Winners battle to choose a case of CASH. Must be present to win. 11:00 pm, Casino Royale, Deck 4

Download the Royal Caribbean App on your phone and conveniently plan your days onboard, reserve your spot for shows, shore excursions and make dining reservations. No internet package required. Connect to WiFi-Guest-Mariner.

Artist of Americana & Thomas Kinkade Sale & Exhibition

Fans of the legendary ”Painter of Light” should not miss this. This is your ONE opportunity to view the Art Gallery’s entire Kinkade collection.

5:00 pm - 10:00 pm Art Gallery, Deck 3

THOMAS KINKADE CONTEST

Thomas Kinkade is one of the world’s most beloved artists, but did you know he hid secret messages in his artwork? Find all of the hidden ”Ns” in a featured Kinkade to win a prize.

5:00 pm - 10:00 pm, Art Gallery

No Need to Fight that Urge to Splurge!

Head to The Royal Shops and save up to 50% on the most coveted brands at sea. Treat yourself to the best looks on the high seas! It’s all tax & duty free and happening at The Royal Promenade.

6:00 pm, Royal Promenade, Deck 5

Capture your adventure like a Pro!

GoPro is the ultimate action camera packed with latest technology and extremely easy to use! It’s completely waterproof, so you can take it anywhere. We will show you how to use it too! Ask photo staff at the Focus Photo Gallery,

6:30 pm - 10:30 pm, Focus Photo Gallery, Deck 3

Burgers, Shakes, Fries & Fun

Johnny Rockets serves up fun in a retro diner atmosphere. All American fare including certified angus beef burgers made to order, served with crispy fries. Milkshakes, too! Homespun in a variety of sweet flavors.

Johnny Rockets, Deck 12

Keep Your Loved Ones Up To Date!

Surf the web, share photos and send emails with your voyage package for just $26.99 per day for 1 Device. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-GuestMariner” and go to login.com to get started. Internet assistance available on Deck 5

IN THE SPOTLIGHT

Ice Under The Big Top

Ladies and Gentleman, Boys and Girls, Ice under the Big Top! Watch and be amazed by the skating acrobatics, backstage romances, amusing clowns, snake charmers and aerial thrills that will delight the adult and child in all of us.

1:00 pm & 3:15 pm, Studio B, Deck 3

Variety Show starring:

Royal Comedian Dan Grueter and Action Comedy Star Al Lucas with live music from the Mariner of the Seas Orchestra. Hosted by your Cruise Director, Marc!

8:00 pm & 10:15 pm, Royal Theater, Deck 3 & 4

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

Boarding for Adventure

Catch a wave right on deck. Grab a board and hang ten on our 40-foot-long surf simulator, FlowRider®. Or cheer on friends from stadium seating with prime wipeout views. Get ready to make some waves!

8:00 am & 3:00 pm, FlowRider®, Deck 13

Sail Away Party!

A chance to watch the amazing views while saying goodbye to Cozumel. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea.

4:30 pm, Poolside, Deck 11 & 12

EVENING THRILLS

60 Seconds or Less Game Show

Watch or participate in outrageously funny tasks during this hilarious and unpredictable game show.

7:00 pm, Star Lounge, Deck 5

Rock The Room Game Show

Come along and have some fun with your Cruise Director’s Staff with this extremely fun, music game show! Lets get ready to Rock The Room!

10:15 pm, Star Lounge, Deck 5

Book Now or Book Later

You don’t need to map out your next adventure to save right now. Lock in our onboard offer with NextCruise and choose your itinerary later. Score up to $600 in savings or onboard credit. NextCruise, Deck 5

Adult Karaoke (18+)

Who knows, maybe you’ll be discovered…or laughed at. It’s a singing good time and fun for everyone.

11:00 pm, Star Lounge, Deck 5

WINDJAMMER - THEME NIGHT

A Taste Of Tex Mex

What began as neighborly influence later evolved into its own genre of cuisine. Tonight, we’re celebrating Mexico’s influence on Texan culture with a feast of flavors at the Windjammer, presenting enchiladas, fajitas, tacos, chili con carne and more.

Legend: (RR) Reservations Required

($) Fee Applies (RP) Reservations Preferred

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

COZUMEL PORT AGENT ADDRESS & NUMBERS

Port Agent: Roberto Arjona / Daniel Delgado / Alejandro Tzab / Carlos Holi Office Phone number: 011-52-987-872-1744

Mobile Phone Number: Daniel: 011-521-987-564-3188 / Roberto: 011-521-987564-9178 / Alejandro: 011-521-987-141-5501

Carlos: 011-521-987- 117-2592

Email: Daniel.Delgado@SSAMexico.com/roberto.arjona@ssamexico.com/ alejandro.tzab@ssamexico.com / carlos.hoil@ssamexico.com

United States of America Consulate General Merida

Address: C. 60 338K, Alcalá Martín, 97050 Mérida, Yuc., Mexico

Phone: +52 999 942 5700

Embassy of the United States in Mexico City

Paseo de la Reforma 305, Colonia Cuauhtemoc, 06500

Mexico City, Mexico.

Drink of the Day: Rum Runner

Run, don’t walk to the nearest bar to enjoy today’s drink of the day — the Rum Runner. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Order at any bar onboard.

DAY 3

Wednesday, April 12, 2023 Cozumel, Mexico

GOOD TO KNOW DECK TIME

THINGS TO DO

WELLNESS & RETAIL THERAPY

*Entertainers will take periodic breaks. **Weather Permitting

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Cruise Compass Day 4 At Sea

MARINER OF THE SEAS

READY FOR A DAY AT SEA, ROYAL CARIBBEAN STYLE?

From sunrise to sunset you can be as active or laidback as you want to be. One thing is guaranteed. It will be another unforgettable day.

TRENDING TODAY

Get Closer to the Sights

Take home a story of your vacation with our beautiful photo book, hosting unique ship features and highlights of your itinerary. Visit the Focus Photo Gallery, Deck 3 5:30 pm - 10:30 pm to select your favorite photos and order your book today!

Cash Prize Royal Bingo ($)

Join your Bingo team for another thrilling game of B-I-N-G-O today. If you win, you can take home the cash jackpot or one of the many exciting prizes.

Pre Sales: 10:00 am, Bamboo Room, Deck 5

Cards on Sale: 3:30 pm, Star Lounge, Deck 5

Games Begin: 4:15 pm, Star Lounge, Deck 5

HELPFUL TIPS FOR TODAY

Dress Code: Casual

You’re on vacation – relax! Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the pool deck only.

SeaPass Card Cash Limit

The credit limit for cash SeaPass cards is $500. Once this limit is reached, the account will be deactivated. To reactivate, a cash deposit is needed or simply link a credit card. Visit Guest Services to learn more.

Please use your Stateroom Safe

Remember keep your valuables safe and secure by using the safe provided in your stateroom. Follow the instructions posted in the safe for your convenience.

DAY 4

DAILY SNAPSHOT

Forecast Mostly Sunny

Sunrise 6:54 am

Wind SW 10 kts

Temperature 25 °C / 77 °F

Sunset 7:22 pm

Dress Code Casual

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up and Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill?

Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

GOOD TO KNOW

Be Careful with Doors

Doors onboard to staterooms, the decks, restaurants and other venues are typically heavier than doors back home. Please use caution when opening and closing them.

Body Camera

Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Hold Steady with Handrails

Even on the calmest of seas, the ship may shift unexpectedly. Use the handrails located throughout the ship whenever we are sailing.

Our Pipes are Sensitive!

Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!

Lost & Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. Lost and Found will hold items for 30 days.

Keep Up With Your Peeps

For a chance to win up to $500. Must be present at time of drawing to win.

10:30 pm, Casino Royale, Deck 4

Let your thumbs do the talking by using the App to chat with your family, friends and other guests. (In-App purchases available).

Join Invicta Collectors and Save Up to 75%

One day only: Discover the technical achievement and ingenious design that has turned fans of Invicta watches into dedicated collectors. Plus, you’ll save up to 75%.

6:00 pm, Royal Promenade, Deck 5

Girl’s Night Jewelry Party!

Join Texas Todd your Shopping Expert for a Girls’ Night “ and preview exclusive jewelry! Ladies will receive a limited edition jewelry gift.

7:30 pm - 8:00 pm, Regalia Boutique, Deck 5

Far East Fare With Flair

Indulge in a celebration of authentic flavors cooked in one of Japan’s traditional styles at Teppanyaki. From top grade steaks to succulent seafood, you’ll watch it all come together as our expert chef cooks your meal right at your table. Deck 4

Share Your Adventures

Keep your loved ones up to date with your voyage package. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-Guest-Mariner” and go to login.com to get started and share your adventures.

Your Memories in Crystal

Create an ultimate vacation souvenir by converting your photo into a 3D Crystal! Pick a photo from your phone and order one today! Plus, you can get a LED display base and a crystal keychain for free on most products!

IN THE SPOTLIGHT

Ice Under The Big Top

Ladies and Gentleman, Boys and Girls, Ice under the Big Top! Watch and be amazed by the skating acrobatics, backstage romances, amusing clowns, snake charmers and aerial thrills that will delight the adult and child in all of us.

1:00 pm & 3:15 pm, Studio B, Deck 3

Headliner Showtime starring Lou Gazzara

American Idol finalist and Las Vegas Headliner, Lou Gazzara, pays tribute to some of the greatest moments in music history with hits from Sinatra to Bruno Mars, to Opera, and everything in between, promising a performance you’ll never forget!

8:00 pm & 10:15 pm, Royal Theater, Deck 3 & 4

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

Men’s Belly Flop Competition

Oh, the prestige. The glamour. Time to make a splash - join your Cruise Director Marc for the biggest pool event of the week.

12:50 pm, Sign ups (listen for announcement as space is limited)

1:00 pm, Flop Time, Poolside, Deck 11 & 12

The Love and Marriage Game Show

Join your Cruise Director, Marc as he puts your fellow shipmates through the matrimonial test of time! It’s a matching game show with a twist. A whole lotta’ love, and a whole lotta’ fun!

2:00 pm, Royal Theater, Deck 3 & 4

EVENING THRILLS

All Skates

You may not expect to wrap up a sunny day with figure eights on the ice rink, but onboard, excitement like this comes standard - and the ice skating comes complimentary. (Each skating session is 20 minutes and is on a first come, first served basis. All guests interested in skating must be present at time of sign ups. Long pants & socks required).

5:30 pm, Sign Ups, Studio B

6:00 pm - 10:00 pm, Studio B, Deck 3

80’s Flashback Dance Party

Pull out your leg warmers and dance to “Let’s Get Physical” with classic hits and hairdos at a retro dance party! Big hair. Big hits. Big fun! WHAM! It’s the ultimate 80’s flashback!

9:00 pm, 80’s Music

9:30 pm, Dance Party Begins

Royal Promenade, Deck 5

Last 2 Days to Book You Next Cruise

Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 5

Perfect Couple Game Show

It is time to prove who really is the Perfect Couple this cruise! This adult gameshow will involve hilarious challeneges to reveal how well you can work together as a team! Come join your Cruise Director’s Staff for all the fun!

10:30 pm, Star Lounge, Deck 5

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

WINDJAMMER - THEME NIGHT

Flavors Across The Caribbean

The cuisine of the Caribbean is as vast as the cultures that make up these postcard-perfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-can-eat dinner feast at the Windjammer, presenting caribbean beef pepper soup, jerk chicken, beef patties and more.

Make It A Macallan

You won’t find these whiskies at any local bar or store. The Macallan Quest Collection explores a different flavor profile — from vibrant and fresh to rich and intense. And even one that’s described as the essence of Macallan. Reserve at any bar. ($)

GOOD TO KNOW DECK TIME

THINGS TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the main dining room on Deck 3 & 5

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 5

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Mariner) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Mariner"

3. On the pop up, click “Access Internet," or type login.com in your web browser

For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Mariner), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Mariner), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Be sure you’re connected to “Wifi-Guest-Mariner.”

• Try putting your phone in airplane mode, especially on embarkation day.

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Please ask any crew member for assistance or visit Guest Services on Deck 5.

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Maitre’D outside the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.

I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 5.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.? Visit our Loyalty Ambassador Desk on Deck 2.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 12 Midship on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 Port Side - Deck 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.

Cruise Compass Day 4 At Sea

MARINER OF THE SEAS

READY FOR A DAY AT SEA, ROYAL CARIBBEAN STYLE?

From sunrise to sunset you can be as active or laidback as you want to be. One thing is guaranteed. It will be another unforgettable day.

TRENDING TODAY

Get Closer to the Sights

Take home a story of your vacation with our beautiful photo book, hosting unique ship features and highlights of your itinerary. Visit the Focus Photo Gallery, Deck 3 5:30 pm - 10:30 pm to select your favorite photos and order your book today!

Cash Prize Royal Bingo ($)

Join your Bingo team for another thrilling game of B-I-N-G-O today. If you win, you can take home the cash jackpot or one of the many exciting prizes.

Pre Sales: 10:00 am, Bamboo Room, Deck 5

Cards on Sale: 3:30 pm, Star Lounge, Deck 5

Games Begin: 4:15 pm, Star Lounge, Deck 5

HELPFUL TIPS FOR TODAY

Dress Code: Casual

You’re on vacation – relax! Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the pool deck only.

SeaPass Card Cash Limit

The credit limit for cash SeaPass cards is $500. Once this limit is reached, the account will be deactivated. To reactivate, a cash deposit is needed or simply link a credit card. Visit Guest Services to learn more.

Please use your Stateroom Safe

Remember keep your valuables safe and secure by using the safe provided in your stateroom. Follow the instructions posted in the safe for your convenience.

DAY 4

Forecast Mostly Sunny

Sunrise 6:54 am

Wind SW 10 kts

Temperature 25 °C / 77 °F

Sunset 7:22 pm

Dress Code Casual

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up and Watch Out!

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill?

Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

GOOD TO KNOW

Be Careful with Doors

Doors onboard to staterooms, the decks, restaurants and other venues are typically heavier than doors back home. Please use caution when opening and closing them.

Body Camera

Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Hold Steady with Handrails

Even on the calmest of seas, the ship may shift unexpectedly. Use the handrails located throughout the ship whenever we are sailing.

Our Pipes are Sensitive!

Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!

Lost & Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. Lost and Found will hold items for 30 days.

Keep Up With Your Peeps

For a chance to win up to $500. Must be present at time of drawing to win.

10:30 pm, Casino Royale, Deck 4

Let your thumbs do the talking by using the App to chat with your family, friends and other guests. (In-App purchases available).

Join Invicta Collectors and Save Up to 75%

One day only: Discover the technical achievement and ingenious design that has turned fans of Invicta watches into dedicated collectors. Plus, you’ll save up to 75%.

6:00 pm, Royal Promenade, Deck 5

Girl’s Night Jewelry Party!

Join Texas Todd your Shopping Expert for a Girls’ Night “ and preview exclusive jewelry! Ladies will receive a limited edition jewelry gift.

7:30 pm - 8:00 pm, Regalia Boutique, Deck 5

Far East Fare With Flair

Indulge in a celebration of authentic flavors cooked in one of Japan’s traditional styles at Teppanyaki. From top grade steaks to succulent seafood, you’ll watch it all come together as our expert chef cooks your meal right at your table. Deck 4

Share Your Adventures

Keep your loved ones up to date with your voyage package. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-Guest-Mariner” and go to login.com to get started and share your adventures.

Your Memories in Crystal

Create an ultimate vacation souvenir by converting your photo into a 3D Crystal! Pick a photo from your phone and order one today! Plus, you can get a LED display base and a crystal keychain for free on most products!

IN THE SPOTLIGHT

Ice Under The Big Top

Ladies and Gentleman, Boys and Girls, Ice under the Big Top! Watch and be amazed by the skating acrobatics, backstage romances, amusing clowns, snake charmers and aerial thrills that will delight the adult and child in all of us.

1:00 pm & 3:15 pm, Studio B, Deck 3

Headliner Showtime starring Lou Gazzara

American Idol finalist and Las Vegas Headliner, Lou Gazzara, pays tribute to some of the greatest moments in music history with hits from Sinatra to Bruno Mars, to Opera, and everything in between, promising a performance you’ll never forget!

8:00 pm & 10:15 pm, Royal Theater, Deck 3 & 4

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

Men’s Belly Flop Competition

Oh, the prestige. The glamour. Time to make a splash - join your Cruise Director Marc for the biggest pool event of the week.

12:50 pm, Sign ups (listen for announcement as space is limited)

1:00 pm, Flop Time, Poolside, Deck 11 & 12

The Love and Marriage Game Show

Join your Cruise Director, Marc as he puts your fellow shipmates through the matrimonial test of time! It’s a matching game show with a twist. A whole lotta’ love, and a whole lotta’ fun!

2:00 pm, Royal Theater, Deck 3 & 4

EVENING THRILLS

All Skates

You may not expect to wrap up a sunny day with figure eights on the ice rink, but onboard, excitement like this comes standard - and the ice skating comes complimentary. (Each skating session is 20 minutes and is on a first come, first served basis. All guests interested in skating must be present at time of sign ups. Long pants & socks required).

5:30 pm, Sign Ups, Studio B

6:00 pm - 10:00 pm, Studio B, Deck 3

80’s Flashback Dance Party

Pull out your leg warmers and dance to “Let’s Get Physical” with classic hits and hairdos at a retro dance party! Big hair. Big hits. Big fun! WHAM! It’s the ultimate 80’s flashback!

9:00 pm, 80’s Music

9:30 pm, Dance Party Begins

Royal Promenade, Deck 5

Last 2 Days to Book You Next Cruise

Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 5

Perfect Couple Game Show

It is time to prove who really is the Perfect Couple this cruise! This adult gameshow will involve hilarious challeneges to reveal how well you can work together as a team! Come join your Cruise Director’s Staff for all the fun!

10:30 pm, Star Lounge, Deck 5

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

WINDJAMMER - THEME NIGHT

Flavors Across The Caribbean

The cuisine of the Caribbean is as vast as the cultures that make up these postcard-perfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-can-eat dinner feast at the Windjammer, presenting caribbean beef pepper soup, jerk chicken, beef patties and more.

Make It A Macallan

You won’t find these whiskies at any local bar or store. The Macallan Quest Collection explores a different flavor profile — from vibrant and fresh to rich and intense. And even one that’s described as the essence of Macallan. Reserve at any bar. ($)

GOOD TO KNOW DECK TIME

THINGS TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Cruise Compass Day 5 CocoCay

MARINER OF THE SEAS

PERFECT DAY AT COCOCAY, THE BAHAMAS

We invite you to explore a destination that resets adventure to a whole new level. A destination bolder than any other, available only on Royal. At Perfect Day at CocoCay, you’ll discover endless ways to fill your day with one-of-a-kind experiences. Choose your thrills on any of our 13 water slides, or chill at the largest freshwater pool in the Caribbean, Oasis Lagoon.

TRENDING TODAY

Sail Away Party!

A chance to watch the amazing views while saying goodbye to Cococay. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea. 4:30 pm, Poolside, Deck 11 & 12

HELPFUL TIPS FOR TODAY

Take A Towel And Dive Into Adventure

With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.

Departure Information

Tune in to Channel 7, where your Cruise Director Marc will provide essential information on the departure process in Port Canaveral.

Tell Us About Your Adventure

We deeply value your feedback! Please check your email for our post-cruise satisfaction survey and take a few minutes to tell us about your vacation with us.

Until our Next Adventure

As our cruise vacation comes to an end, we wish to express – on behalf of the Captain, Hotel Director, Officers, Staff and Crew – our best wishes for a safe return home. We trust you have lovely memories of our time together and hope to see you onboard one of our ships soon.

DAY 5

Friday, April 14, 2023

Perfect Day at CocoCay, Bahamas

DAILY SNAPSHOT

Estimated Ship’s Arrival 7:00 am

Gangway Open 8:00 am

Forecast Partly Sunny

Sunrise 6:51 am

Wind SE’ly 14 kts

All Aboard 4:30 pm

Temperature 25 °C / 78 °F Sunset 7:34 pm

Dress Code Casual

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash up!

The best way to prevent colds, flu and gastrointestinal illnesses- such as Norovirus- is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.

GOOD TO KNOW

As You Depart

On departure morning, please wait comfortably in your stateroom or designated departure lounge until your assigned departure time. Please verify the schedule on channel 14 and remember to keep your distance and not congregate in public areas.

Body Camera

Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

Do We Have Something Of Yours?

As you go through customs in the terminal, please pick up any items security withheld during your cruise from Terminal Security. Don’t forget your receipt!

Early Departure

For Early Departure (before 8:00 am), please contact Guest Services by dialing 0 or notify your stateroom attendant for your request to be accommodated. Pease keep in mind that this is a self-assisted departure and luggage assistance is not provided. Remember to carry your luggage with you as you depart.

Lost and Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. All items will be held for 30 days.

Casino Redemption

Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashiers Desk before you head home.

Casino Royale, Deck 4

Safe Departure

Please take a few minutes to check your safe for any valuables you may have secured during your voyage.

Last Chance to Buy Photo

If you haven’t had a chance to see all of your awesome cruise photos, now is the time to see. Today is the last opportunity to view and purchase your cruise photos.

Visit the Focus Photo Gallery, Deck 3, 5:30 pm - 11:00 pm

Get 2 Port Tees for Just $30

Relive your cruise and share the memories with exclusive Royal Caribbean tees. For just $30 you get one to wear and one to share with a friend. Available only onboard.

6:00 pm, Royal Promenade, Deck 5

Last Chance To Connect

Catch up on email, post vacation memories, or make arrangements for the voyage home by purchasing a Single Day Pass of VOOM. Go to your phone settings, turn your Airplane mode on, Connect to “WiFi-Guest-Mariner” and go to login.com to get started.

Souvenir Glasses

Before you head home, be sure to buy your official Royal Caribbean souvenir glass from our world-class beverage team onboard. Don’t miss out!

IN THE SPOTLIGHT

Production Showtime: Center Stage

In addition to our outstanding singers and dancers, Center Stage combines the talents and skills of our amazing musicians and also features Action Comedy Star, Al Lucas.

7:00 pm & 9:15 pm, Royal Theater, Deck 3 & 4

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show so our staff can accommodate you in your seat.

*Assistive Listening System available at Guest Services, Deck 5.

DAYTIME ADVENTURES

A Twisting Turning Adventure

Three stories high with wet and wild thrills, The Perfect Storm waterslide duo takes excitement off the charts. Grab a buddy and race through twists, turns and translucent panels offering unforgettable views, to the bottom of the Typhoon and Cyclone slides

9:00 am - 11:00 am, 3:00 pm - 6:00 pm, The Perfect Storm, Deck 13

Battle for Planet Z

In a far-flung galaxy in a distant future, two forces are set to collide. One, the last remnants of a robot civilization. The other, an alien landing party from a solar system soon to be consumed by a meganova. The two race for control of the last planet in a glow-inthe- dark laser tag battle. (For guests who reserved on the Royal App, please arrive at the time given. For guests who did not reserve, we will have a standby line. Closed toe shoes required).

3:00 pm - 8:00 pm, Studio B, Deck 3

EVENING THRILLS

if You Know It, Dance It! Game Show

Bring your best dance moves to this very entertaining and highly addictive new game show that will challenge you to recall popular music and shake your hips for prizes at the same time.

7:45pm, Star Lounge, Deck 5

Battle Of The Sexes Game Show (18+)

Tonight is all about Ladies vs Gentlemen, so come and find out who takes the big win! Bragging rights are on the table! Join your Cruise Director’s staff in the Star Lounge and find out. Warning: It could get riotously funny.

8:30 pm, Star Lounge, Deck 5

The Crazy Quest Game Show (18+)

Final day for your onboard offers

Now is the time to book. Receive our best offer: up to $600 off or onboard credit when you book your cruise onboard. Plus only $100 per person deposit on select fares. NextCruise, Deck 5

Join your fellow guests for one of the funniest, craziest and most unexpected indoor scavenger hunt events you have ever experienced. This is where the entire audience is involved with the fun and only the brave win. Hosted by Marc and Natalie.

10:15 pm, Studio B, Deck 3

PERFECT DAY AT COCOCAY

WINDJAMMER - THEME NIGHT

Mangia, Mangia!

Gather round the table and indulge in Italian classics at the Windjammer for dinner. With chicken and eggplant parmigiana, lasagna al forno, our live cooking pasta station and focaccia topped with all the fixings, you’ll feel like you’re sitting in Nonna’s kitchen.

Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.

COCOCAY, BAHAMAS AGENT CONTACT INFORMATION

Elicson Brennen, Avantae Rolle - United Shipping Company

Address: Centerville House, 2nd Terrace West, P.O. Box N-4005, Nassau, Bahamas

Mobile: +1 (242) 451 2002, +1 (242) 636 2441

Email: Ellicson@outlook.com, avantarolle88@gmail.com

U.S. Embassy , Nassau – 42 Queen Street, Nassau, New Providence, Telephone# 242-322-1181

Local Law Enforcement – Great Harbor Cay Police, Great Harbor Cay, Berry Islands, Bahamas, Telephone# 242-367-8344

Drink of the Day: Bahama Mama

Get on island time today’s drink of the day — the Bahama Mama. This delicious cocktail combines two types of rum and three types of juice plus fun garnishes to make a totally irresistible drink. Try it today and raise a glass to adventure.Order at any bar onboard

DAY 5

Friday, April 14, 2023

Perfect Day at CocoCay, Bahamas

GOOD TO KNOW DECK TIME

THINGS TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

*Entertainers will take periodic breaks. **Weather Permitting

PERFECT DAY ISLAND HAPPENINGS

Celebration with our Island Entertainment Family,

- 2:30 pm

pm - 2:45 pm

pm - 4:00 pm

pm

As You Depart

T i p s f o r a n E a s y D e p a r t u r e

Here’s how to make your departure experience as seamless as possible. You can also check out channel 7 on your stateroom television for a video overview of this process.

We’ ve impleme nted a more g rad ual fl ow fo r o ur departu re p roce ss

• Staterooms must be fully vacated no later than 8:00 am. After you’ve enjoyed breakfast, please head to your designated depart ure lounge until your departure number is announced or displayed on the ship’s digital screens.

• All guests have been assigned a specific departure group and time. We’ve done our best to schedule your departure at a convenient time for you. You will be notified of your departure time on channel 2 on your stateroom television until 8:00 am, and wayfinding maps and digital screens throughout the ship. This is where our schedule will be continually updated. We ask you to verify the schedule on the television prior to leaving your stateroom. You can also review your departure information via the Royal Caribbean App for a quick and easy experience.

• To avoid the large crowds and the long wait times, take advantage of our Self-Assist program (see details below) our airport transfer services. Royal Caribbean transfers will be available at the terminal to get you to the airport right on time. Book yours tod ay with Guest Services by 12pm the day before departure.

S el f - As s is t De p a rt u re

Avoid the wait by keeping all your luggage with you as you depart the ship. Assigned departure times begin at approximately 7:30 am and end at 8:00 am.

Note: This option is not available for guests requiring wheelchair assistance, on Royal Caribbean airport transfers or on shore excursions.

Departure Morning

• Your invoice will be emailed to you at the end of your cruise vacation

• Don’t forget valuables stored in your stateroom safe and leave the safe door open.

• You are free to depart as soon as the Self Assist Departure announcement has been made. Getting Off the Ship

• Tune to channel 2 on your stateroom television for the assigned departure times.

• Once the Self Assist announcement is made or when you receive a notification via the Royal Caribbean App, proceed from your stateroom or departure lounge to the gangway on Deck 4 with all your luggage.

• Taxis are usually readily available outside the terminal.

R e g ul a r De p

a rt u re

Take advantage of our luggage assistance provided on the night before departure. Assigned departure times begin at 8:00 am and end at 9:30 am approximately.

Night Before

• If you are not choosing Self-Assist Departure, leave your bags with luggage tags attached outside your door by 10:00 pm. Remember to place the luggage tag on one of your carry-on bags so your departure group is clearly identified.

• Keep travel documents, valuables, and essential medications with you.

• Note: Guests requiring wheelchair assistance, on Royal Caribbean airport transfers and shore excursions are required to check their bags the night before.

Departure Morning

• Your invoice will be emailed to you by the end of your cruise vacation.

• Don’t forget valuables stored in your stateroom safe and leave the safe door open.

• Head to your designated departure lounge and proceed to the gangway once your departure time is called

Getting Off the Ship

• Once your departure number is called on channel 2 on your stateroom television or when you receive a notification via the Royal Caribbean App, proceed from your stateroom or departure lounge to the gangway on Deck 4 using the elevators nearest to you.

• If you are on a Royal Caribbean shore excursion, please refer to your tour ticket for meeting point and time details You may collect your bags at the terminal.

• If you are taking independent transportation, claim your baggage at the area identified by the number on your luggage tag at the terminal, then proceed to your transportation.

• If you require wheelchair assistance, please meet in Boleros on Deck 4 from 7:30 am to 09:00 am. Waiting time is approximately 30 minutes.

How do I close out my tab?

The credit card you provided at check-in will be automatically charged. You can also add additional gratuities to your SeaPass at Guest Services or leave cash.

There will be a hold when you link your credit card to your onboard account. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.

Hungry?

Here’s where you can grab something to eat the morning of your departure:

• Windjammer Café on Deck 11 from 6:30 am to 8:30 am

• Main Dining Room on Deck 3 from 6:30 am to 8:00 am

• Café Promenade on Deck 5 from 6:00 am to 9:00 am

*These are approximate departure times depending on clearance of the ship by Customs.

Royal Caribbean Transfer Times

• Transfers at 8:10 am (flights after 12:00 pm)

Important Things to Know

• Gold, Platinum, Emerald, Diamond, and Diamond Plus Guests: Use Star lounge on Deck 5 and Studio B on Deck 3 from 8:00 am9:00 am.

• Consecutive Cruisers, please refer to the letter in your stateroom for your meeting place and time.

• Collect any items confiscated before your sailing at the terminal after passing Customs and Border Patrol on the morning of departure.

Customs Allowance

• Guests are subject to the Customs Allowance of their country

• U.S. guests (returning to the U.S) need to declare purchases that exceed $800 USD per person and if they bring in over 200 cigarettes, 100 non-Cuban cigars, and 1 liter of alcohol; must be 21 or older.

• Canadian guests (returning to Canada) need to declare purchases that exceed $800 CAD per person, and if they

Thanks for joining us and see you on the next adventure!

Staterooms

Where can I find my stateroom number?

Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.

Who do I contact if I need anything?

• Stateroom Requests: please reach out to your stateroom attendant

• Shore Excursions: visit our Shore Excursions Desk on Deck 5

• Dining: please contact the venue or visit the Maitre’D outside the main dining room on Deck 3 & 5

• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone

• All other Inquiries: visit our Guest Services Desk on Deck 5

Internet

How can I purchase internet?

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Mariner) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:

1. Ensure your device is in AIRPLANE MODE

2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Mariner"

3. On the pop up, click “Access Internet," or type login.com in your web browser

For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.

I have a pre-paid internet package. How do I activate it?

To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Mariner), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.

Royal Caribbean App

What can I use the Royal Caribbean App for onboard?

Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store

How do I connect to the App?

An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Mariner), and you’re all set!

If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.

How does Guest Chat work?

Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.

In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.

I can’t see anything on the Royal App. What should I do?

In the event you’re unable to view any details in the app, try these steps:

• Be sure you’re connected to “Wifi-Guest-Mariner.”

• Try putting your phone in airplane mode, especially on embarkation day.

• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.

• Please ask any crew member for assistance or visit Guest Services on Deck 5.

Account

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.

Important Information:

When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.

How do I pay for things onboard?

Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.

Can I change my form of payment after I’ve set up my account?

The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise

Can I add additional guests to my Onboard Expense Account?

Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.

How can I track my onboard spending?

All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.

How do I settle my onboard charges?

If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

I have Onboard Credits (OBC). How can I use them?

Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.

Can limits be placed by parents or guardians on arcade spending?

While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.

Dining

How can I make specialty restaurant reservations?

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.

How can I update my dinner seating?

Please visit the Maitre’D outside the Main Dining Room on Deck 3 & 5 to make changes to your seating.

Is Room Service available?

Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 3415 from your stateroom phone.

Beverages

Where can I purchase a beverage package?

Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.

I pre-purchased a beverage package. Where can I get my soda cup?

A soda cup for your pre-purchased beverage package can be collected at any bar onboard.

I have pre-purchased a coffee card. Where I can get my card?

To pick up your coffee card, stop by Café Promenade on Deck 5.

Shore Excursions

How do I book Shore Excursions?

Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk.

When will I receive my shore excursions tickets?

All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.

Entertainment

How do I book show reservations?

Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!

Is there a charge for the shows?

No, all shows are complimentary!

Crown & Anchor Society

Have questions regarding tier changes, amenities, etc.? Visit our Loyalty Ambassador Desk on Deck 2.

Adventure Ocean

How can I register my children for Adventure Ocean?

To register your children, please visit our Adventure Ocean Club on Deck 12 Midship on boarding day.

What are the hours for the Adventure Ocean program?

Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.

Gratuities

How much are gratuities?

If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.

In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

Medical Facility

Where is the Medical Facility located, and what are the operating hours?

If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1. If you are experiencing an emergency, dial 911 on any ship phone.

Health & Safety Protocols

Are face masks required?

Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.

Smoking Areas

While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 Port Side - Deck 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.

Departure

What is the difference between Self-Assist Early Departure and Regular Departure?

SELF-ASSIST EARLY DEPARTURE

For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the SelfAssist program.

1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.

2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.

3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.

What time do I have to depart a Royal Caribbean cruise ship?

The earliest time guests may depart is 8:00 AM and the latest time is 9:15 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.

If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.