Cruise Compass Day 1, Miami, Florida

Welcome to Freedom of the Seas! Everyone deserves a vacation. You’ll find endless opportunity to make the most of every moment — like game-changing activities, world-class dining, show-stopping entertainment and plenty of ways to unwind.
Keep Your Loved Ones Up To Date!
Surf the web, share photos and send emails for just $26.99 per day. Connect to WiFi–Guest–Freedom and go to login.com today to get started. Internet assistance available.
10:45 am – 8:00 pm, Royal Promenade, Deck 5
Port & Shopping Show
Learn all about tax – & duty– free shopping this cruise and highlights in our ports–of–call. Free Raffle for all who attend. Seating is very limited –get there early. 3:00 pm - 3:45 pm , Royal Theater, Deck 3
Luggage Delivery
Due to the high volume of luggage, we will happily deliver luggage until 7:00 pm tonight. If you accidentally packed any prohibited items and your bag was locked, please proceed to Deck 1 after 3:00 pm to collect your luggage.
Download the Royal Caribbean app on your phone and conveniently access your Daily Planner to plan your days onboard and make dining and shore excursion reservations. No internet package required. Connect to WiFi-Guest-Freedom.
Please note that the local government has strict laws for drug possession. Guests found in violation of such laws are subject to arrest and prosecution and will be prevented from re-boarding the ship.
Do you use medical needles? Keep others safe by discarding them properly. Please see your stateroom attendant to request a sharps container.
Thrill Waterpark: Daredevils Wanted
This isn’t vacation days spent — it’s bragging rights earned. Conquer the tallest waterslide in North America. Brave the biggest wave pool in the Caribbean. And take on more thrills in all sizes at Thrill Waterpark.
10:45 am – 9:00 pm, Shore Excursions Desk, Deck 5
Snowball Raffle Draw
For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100. Must be present to win.
10:00 pm, Casino Royale, Deck 4
Friday, April 21, 2023
Miami, Florida
All Aboard: 4:00 pm
Forecast: Mostly Sunny Temperature: 26°C / 79°F
Sunrise: 6:52 am Sunset: 7:46 pm
Winds: 17 kts SW Dress Code: Resort Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard Wash up!
The best way to prevent colds, flu, and gastrointestinal illnesses- such as Norovirus- is to wash your hands with soap and warm water for at least 20 seconds after bathroom breaks and before eating.
Safety 1-2-3
In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunifi cation with their parents/guardians.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 – no check-out will be required
Children’s Personal Flotation Devices (PFD)
For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Freedom of the Seas and cannot be taken off the ship.
Cruise Vessel Security & Safety Act (CVSSA)
The Security Guide and embassy information is available for your review at the Guest Relations desk. Additionally, you can find this information listed on our Company website.
The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.
Occasionally, animals may find their way onboard our ships. For your safety, if you encounter any animals onboard, it is prohibited to interact with or touch them. We ask that you please report any sightings or encounters to any of our Officers or Crew.
Take a Tour. Enter to Win.
Take a tour of the Vitality Day Spa & Fitness Center. Learn about our treatments such as seaweed wraps, hot stone massages, antiaging facials, & salon services. Plus enter our Free raffle for the chance to win up to $500 in Spa services.
Tours: 11:00 am - 4:30 pm, Vitality Spa, Deck 12
Raffle Drawing: 4:30 pm, Vitality Fitness, Deck 11
Pre-purchase your photo package and save big! Receive 20% off a photo package the first two days of your cruise. Stop by the Focus Photo Gallery to learn more!
6:00 pm - 10:00 pm, Focus Photo Gallery, Deck 3
Feeling Lucky?
You’re already a winner! Use your SeaPass Card at the slots to download $2 in FreePlay for a chance to win up to $100. Visit our Casino Cashier Desk for more details.
7:00 pm, Casino Royale, Deck 4
Join us for a showcase of pre-owned Rolex watches, only on board. Get tax & duty free savings and special deals.
9:00 pm - 10:00 pm, Regalia, Deck 5
Collect your Welcome Gift. Join us for the opening of the Regalia Boutique on the Freedon Of The Seas. Collect your first complimentary Royal Rope bracelet, pre-shop the latest designs from Effy Jewelry, and enter to win fabulous Effy prizes.
7:30 pm - 8:30 pm, Regalia, Deck 5
Experience the ultimate adventure from bow to stern, including an exclusive tour of the Bridge – the navigational heart of the ship. Reserve your spot at the Shore Excursions Desk today, Deck 5.
Level up your pool day with your very own casita. You’ll make yourself at home with luxury loungers, towels, and ice-cold water. Plus a button for attendant service. Hurry, space is limited, reserve today at The Lime & Coconut, Deck 12
FreedomIce.com - An Ice Adventure
The Internet has unleashed its power and is enabling awareness to the meaning of freedom around the globe. Take a seat on the “World Wide Web” as our stunning International ice cast take you on an inspiring journey through freedom and excitement.
7:45 pm & 9:45 pm, Studio B, Deck 3
Please arrive at least 15 minutes prior to the show. Children must be accompanied by a parent or guardian. Please refrain from using your cellphone during all performances. *Assistive Listening System available at Guest Services, Deck 5
A Twisting Turning Adventure
Three stories high with wet and wild thrills, The Perfect Storm waterslide duo takes excitement off the charts. Grab a buddy and race through twists, turns and translucent panels offering unforgettable views, to the bottom of the Typhoon and Cyclone slides.
The Perfect Storm Waterslides, Deck 13
Have You Checked Out the FlowRider® Yet?
Surf’s up today… and every day while you’re on board. With the FlowRider®, you can catch the perfect wave every time. FlowRider, Deck 13
Let’s Get Loud Sail Away Party
A chance to watch the amazing views while saying goodbye to port. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea.
4.30 pm, Poolside, Deck 11
Family Game Show: 60 Seconds or Less
Watch or participate in outrageously funny tasks during this hilarious and unpredictable game show.
8:30 pm, Star Lounge, DecK 5
The game show with no right or wrong answer. The audience decides, by a show of hands, who wins. Come along and join a team, Hosted by your Cruise Director’s Staff.
9:30 pm, Star Lounge, Deck 5
Book your next cruise today and receive a bottle of champagne to celebrate onboard. Choose your next adventure and get up to $600 off or future onboard credit for booking onboard.
10:45 am - 7:00 pm, NextCruise Office, Deck 5
Get our your leisure suits and platforms shoes; the 70’s are back! Boogie down, do the hustle and shake your booty as we groove to the greatest hits of the 1970’s. This action packed party is complete with exciting music, electric dancing and our crew in groovy costumes. Join your Cruise Director Mickey and your Entertainment Activities Team for an exciting event.
10:45 pm, Royal Promenade, Deck 5
All American Classics: From buttermilk fried chicken to Maryland-style crab cakes and Manhattan clam chowder, we’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor — tonight only at the Windjammer.
(RR) Reservations Required
• Reservations are required for all dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial 7000 for reservations. Dress codes may apply.
• Room service Continental breakfast is complimentary from 6:00 am to 11:00 am with our new contactless delivery. We ask you to retrieve your meal trays from the trolley outside your door. For all other mealtimes, a convenience fee of $7.95 applies.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Enjoy multiple restaurants onboard throughout your vacation at a discounted price. Savor the savings, don’t miss outupgrade your dinner plans with this exclusive offer, today only. Dial 7000 to purchase yours today.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card? To pick up your coffee card, stop by Café Promenade on Deck 5.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team For more information or assistance, feel free to chat with our team at their desk between 11:00 AM – 9:00 PM on boarding day. Please check your cruise compass for desk hours.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Symphony) and open your web browser to view available packages for your sailing
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Freedom"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Freedom), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App No need to wait in line – book dining, shows, and shore excursions via the App! You can also view
the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App Simply connect to the shipboard network (Wifi-Guest-Freedom), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Freedom.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5 from 1:00 PM to 3:00 PM – ONLY ON BOARDING DAY.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these
holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 AM to 11:00AM & 4:00 PM to 7:00PM. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2 from 2:00 PM – 5:00PM on boarding day. Please check your cruise compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Aft. 12:30 PM - 5:00 PM on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $14.50 USD gratuity ($17.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 AM and the latest time is 9:00 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
We invite you to explore a destination that resets adventure to a whole new level. A destination bolder than any other, available only on Royal. At Perfect Day at CocoCay, you’ll discover endless ways to fill your day with one-of-a-kind experiences. Choose your thrills on any of our 13 water slides, or chill at the largest freshwater pool in the Caribbean, Oasis Lagoon.
Champagne Art Auction
You haven’t lived until you’ve experienced a live art auction. Join us for champagne, a free gift, and 90 minutes of fun you’ll never forget.
3:30 pm - 4:00 pm (Registration), Boleros, Deck 4
4:00 pm - 5:30 pm (Auction), Boleros, Deck 4
The Crazy Quest (18+)
Join the madness-or rather, the addiction of this zany adult Game Show. You’ll be hooked within the first few minutes. 11:00 pm, Studio B, Deck 3 (Adults only. Doors open at 10: 30 pm)
Take a Towel & Dive Into Adventure
Before heading to the island, check out pool towels to dry off after each Perfect Day at CocoCay adventure. Just make sure to bring your towel back when you’re done! Towels are available at the Pool Towel Station Deck 11, and the Midship Gangway Deck 1
Ticketless Shore Excursions
No paper tickets are needed for your Perfect Day at CocoCay shore excursions. Just bring your SeaPass card and be ready to enjoy your adventure. Your meeting time and location are listed in the Royal Caribbean App.
Book today directly on the island with your SeaPass card.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 – no checkout will be required.
Thrill Waterpark: Daredevils Wanted
This isn’t vacation days spent – it’s bragging rights earned. Conquer the tallest waterslide in North America. Brave the biggest wave pool in the Caribbean. And take on more thrills in all sizes at Thrill Waterpark.
Book on the island, at the location mentioned on the Map.
Perfect Day at CocoCay, Bahamas
Arrival: 8:00 am
All Aboard: 5:00 pm
Forecast: Cloudy with Chance of Rain
Temperature: 25°C / 77°F
Sunrise: 7:41 am Sunset: 7:39 pm
Winds: 15 kts NW Dress Code: Caribbean Attire
Gangway Location: Deck 1 Aft
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard
Perfect Pier Safety
As you make your way to Perfect Day at CocoCay, we ask that you please walk in-between the flags on the pier and refrain from jumping into the water from the pier or arrivals bridge. There are plenty of adventures and thrills to be had on the island — plus, this is a safety issue.
Fuel up for fun at Skipper’s Grill
Relax, recharge, refuel. Tuck into tacos with guac, enjoy some barbecue chicken hot off the grill or a juicy burger. Then indulge in decadent deserts or keep it light with fresh tropical fruit.
Tips to have the Perfect Day at CocoCay
1. Little adventurers need swim diapers to use the island’s pools and Splashaway Bay
2. While we all love wildlife, please do not feed the seagulls
3. Sorry, no fishing or taking home any marine life as souvenirs.
Will be available at the terminal to get you to the airport right on time. Book yours by noon with Guest Services the day before departure.
Please alert Guest Service if you have lost or misplaced any items prior to your departure. you can use www. chargerback. com to report lost item after you leave the ship. Lost and Found hold the item for 30 days.
SeaPass cards should not be placed next to other credit cards, cell phones or magnets as they can damage the magnetic band and stop them from working.
Raffle for a chance to win up to $500.
Must be present at time of drawing to win.
10:30 pm - 10:45 pm, Casino Royale, Deck 4
Download the Royal Caribbean App on your phone and conveniently access your Cruise Compass to plan your days onboard.
Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $179 Full Body Massage, Invigorating Skin Brushing, ELEMIS Touch Facial, Foot and Ankle Massage, and Scalp Massage. Dial 6982 to book.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $26.99 per day. Connect to “Wi–Fi–Guest–Freedom” and go to login.com to get started.
Rope Reveal: Ready...Set…Celebrate
Celebrating a special occasion? Share your story & receive $200 Good-As-Cash towards any diamond jewelry in the store. Ask how to enter the raffle for Effy prizes, and receive your free Champagne Royal Rope bracelet for attending.
7:30 pm - 8:30 pm, Regalia, Deck 5
Discover Why Watch Lovers Love TAG
Discover how one of the most prestigious watch brands got their start and continues to grow in the timepiece industry. If TAG Heuer is your favorite brand or you just love watches, come join the fun!
8:00 pm - 9:00 pm, Regalia, Deck 5
Capture the memories with your loved ones by scheduling an exclusive private photo session. Stop by the Focus Photo Gallery on Deck 3 to book your appointment and pick from a variety of photo shoot options at our ports of call or at the stunning places on the ship.
Focus Photo Gallery, Deck 3
Join your Port Shopping Expert Jennifer for a Girls’ Night “PreParty” and preview exclusive jewelry. The first 50 ladies receive a limited edition jewelry gift. Everyone receives $100 Good As Cash from Effy and a chance to win free Diamonds.
9:00 pm - 10:00 pm, Regalia, Deck 5
At Giovanni’s Italian Kitchen, you’re invited to gather round the table for authentically rustic dishes. with contemporary flair. Watch as custom pizzas are made to order rigth before your eyes. Feast over full menu of comfort food and sip on variet vintages. Dial 7000 for reservations.
The nostalgic fairy tales we all heard as children with a fun and new twist, told through music as popular and as timeless as the tales themselves. To get to happily ever after, join our spectacular cast for Once Upon a Time…
7:45 pm & 9:45 pm, Royal Theater, Decks 3 & 4
Please arrive at least 15 minutes prior to the show. Children must be accompanied by a parent or guardian. Please refrain from using your cellphone during all performances. Aassistive Listening System available at Guest Services, Deck 5
Three stories high with wet and wild thrills, The Perfect Storm waterslide duo takes excitement off the charts. Grab a buddy and race through twists, turns and translucent panels offering unforgettable views, to the bottom of the Typhoon and Cyclone slides.
The Perfectstorm Waterslides, Deck 13
You may not expect to wrap up a sunny day with figure eight on the ice rink. But onboard, excitement like this comes standard and the ice skating comes complimentary.
Sign up 5:00 pm
5:30 pm - 7:30 pm, Studio B, Deck 3
Have fun with Cah Prize Royal Bingo and win cash prizes, Whether it’s your first time or you’re a pro, you won’t want to miss this onboard favorite, There’s always a winner!
Cards on sale at 6:00 pm, Games Begin at 6:45 pm, Star Lounge, Deck 5
Sure, guests can name the beat, maybe even the artist. But do they know the lyrics? Join your Activities Manager Josh and fellow guests for this fun game show.
9:15 pm, Star Lounge, Deck 5
With our Resident DJ, special effects and technology, this all out nightlife extravaganza is an experience not to be missed.
11:45 pm, Studio B (18+), Deck 3
Book your next cruise vacation and take advantage of up to $600 off or onboard credit + pay only $100 per person deposit on select fares. Make your appointment today.
9:00 am - 9:00 pm, NextCruise Office, Deck 5
Flavors Across the Caribbean: The cuisine of the Caribbean is as vast as the cultures that make up these postcard-perfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-can-eat dinner feast at the Windjammer.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Elicson Brennen - United Shipping Company
Mobile: +1 (242) 558-8625 Email: Ellicson@outlook.com
U.S. EMBASSY
U.S. Embassy, Nassau – 42 Queen Street, Nassau, New Providence Tel# 242-322-1181
LOCAL LAW ENFORCEMENT
Great Harbor Cay Police, Great Harbor Cay, Berry Islands, Bahamas Tel# 242-367-8344
We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day - the Port Side Punch. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure. Order at any bar onboard $11 plus 18% gratuity.
Saturday, April 22, 2023
Perfect Day at CocoCay, Bahamas
Show A Musical Adventure with Captain Jill & Captain Jack,
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
Pirate Show A Musical Adventure with Captain Jill & Captain Jack, Captain Jack’s Stage
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card? To pick up your coffee card, stop by Café Promenade on Deck 5.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team For more information or assistance, feel free to chat with our team at their desk between 11:00 AM – 9:00 PM on boarding day. Please check your cruise compass for desk hours.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Symphony) and open your web browser to view available packages for your sailing
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Freedom"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Freedom), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App No need to wait in line – book dining, shows, and shore excursions via the App! You can also view
the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App Simply connect to the shipboard network (Wifi-Guest-Freedom), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Freedom.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5 from 1:00 PM to 3:00 PM – ONLY ON BOARDING DAY.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these
holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 AM to 11:00AM & 4:00 PM to 7:00PM. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2 from 2:00 PM – 5:00PM on boarding day. Please check your cruise compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Aft. 12:30 PM - 5:00 PM on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $14.50 USD gratuity ($17.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 AM and the latest time is 9:00 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
We invite you to explore a destination that resets adventure to a whole new level. A destination bolder than any other, available only on Royal. At Perfect Day at CocoCay, you’ll discover endless ways to fill your day with one-of-a-kind experiences. Choose your thrills on any of our 13 water slides, or chill at the largest freshwater pool in the Caribbean, Oasis Lagoon.
Champagne Art Auction
You haven’t lived until you’ve experienced a live art auction. Join us for champagne, a free gift, and 90 minutes of fun you’ll never forget.
3:30 pm - 4:00 pm (Registration), Boleros, Deck 4
4:00 pm - 5:30 pm (Auction), Boleros, Deck 4
The Crazy Quest (18+)
Join the madness-or rather, the addiction of this zany adult Game Show. You’ll be hooked within the first few minutes. 11:00 pm, Studio B, Deck 3 (Adults only. Doors open at 10: 30 pm)
Take a Towel & Dive Into Adventure
Before heading to the island, check out pool towels to dry off after each Perfect Day at CocoCay adventure. Just make sure to bring your towel back when you’re done! Towels are available at the Pool Towel Station Deck 11, and the Midship Gangway Deck 1
Ticketless Shore Excursions
No paper tickets are needed for your Perfect Day at CocoCay shore excursions. Just bring your SeaPass card and be ready to enjoy your adventure. Your meeting time and location are listed in the Royal Caribbean App.
Book today directly on the island with your SeaPass card.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 – no checkout will be required.
Thrill Waterpark: Daredevils Wanted
This isn’t vacation days spent – it’s bragging rights earned. Conquer the tallest waterslide in North America. Brave the biggest wave pool in the Caribbean. And take on more thrills in all sizes at Thrill Waterpark.
Book on the island, at the location mentioned on the Map.
Perfect Day at CocoCay, Bahamas
Arrival: 8:00 am
All Aboard: 5:00 pm
Forecast: Cloudy with Chance of Rain
Temperature: 25°C / 77°F
Sunrise: 7:41 am Sunset: 7:39 pm
Winds: 15 kts NW Dress Code: Caribbean Attire
Gangway Location: Deck 1 Aft
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard
Perfect Pier Safety
As you make your way to Perfect Day at CocoCay, we ask that you please walk in-between the flags on the pier and refrain from jumping into the water from the pier or arrivals bridge. There are plenty of adventures and thrills to be had on the island — plus, this is a safety issue.
Fuel up for fun at Skipper’s Grill
Relax, recharge, refuel. Tuck into tacos with guac, enjoy some barbecue chicken hot off the grill or a juicy burger. Then indulge in decadent deserts or keep it light with fresh tropical fruit.
Tips to have the Perfect Day at CocoCay
1. Little adventurers need swim diapers to use the island’s pools and Splashaway Bay
2. While we all love wildlife, please do not feed the seagulls
3. Sorry, no fishing or taking home any marine life as souvenirs.
Will be available at the terminal to get you to the airport right on time. Book yours by noon with Guest Services the day before departure.
Please alert Guest Service if you have lost or misplaced any items prior to your departure. you can use www. chargerback. com to report lost item after you leave the ship. Lost and Found hold the item for 30 days.
SeaPass cards should not be placed next to other credit cards, cell phones or magnets as they can damage the magnetic band and stop them from working.
Raffle for a chance to win up to $500.
Must be present at time of drawing to win.
10:30 pm - 10:45 pm, Casino Royale, Deck 4
Download the Royal Caribbean App on your phone and conveniently access your Cruise Compass to plan your days onboard.
Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $179 Full Body Massage, Invigorating Skin Brushing, ELEMIS Touch Facial, Foot and Ankle Massage, and Scalp Massage. Dial 6982 to book.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $26.99 per day. Connect to “Wi–Fi–Guest–Freedom” and go to login.com to get started.
Celebrating a special occasion? Share your story & receive $200 Good-As-Cash towards any diamond jewelry in the store. Ask how to enter the raffle for Effy prizes, and receive your free Champagne Royal Rope bracelet for attending.
7:30 pm - 8:30 pm, Regalia, Deck 5
Discover how one of the most prestigious watch brands got their start and continues to grow in the timepiece industry. If TAG Heuer is your favorite brand or you just love watches, come join the fun!
8:00 pm - 9:00 pm, Regalia, Deck 5
Capture the memories with your loved ones by scheduling an exclusive private photo session. Stop by the Focus Photo Gallery on Deck 3 to book your appointment and pick from a variety of photo shoot options at our ports of call or at the stunning places on the ship.
Focus Photo Gallery, Deck 3
Join your Port Shopping Expert Jennifer for a Girls’ Night “PreParty” and preview exclusive jewelry. The first 50 ladies receive a limited edition jewelry gift. Everyone receives $100 Good As Cash from Effy and a chance to win free Diamonds.
9:00 pm - 10:00 pm, Regalia, Deck 5
At Giovanni’s Italian Kitchen, you’re invited to gather round the table for authentically rustic dishes. with contemporary flair. Watch as custom pizzas are made to order rigth before your eyes. Feast over full menu of comfort food and sip on variet vintages. Dial 7000 for reservations.
The nostalgic fairy tales we all heard as children with a fun and new twist, told through music as popular and as timeless as the tales themselves. To get to happily ever after, join our spectacular cast for Once Upon a Time…
7:45 pm & 9:45 pm, Royal Theater, Decks 3 & 4
Three stories high with wet and wild thrills, The Perfect Storm waterslide duo takes excitement off the charts. Grab a buddy and race through twists, turns and translucent panels offering unforgettable views, to the bottom of the Typhoon and Cyclone slides.
The Perfectstorm Waterslides, Deck 13
You may not expect to wrap up a sunny day with figure eight on the ice rink. But onboard, excitement like this comes standard and the ice skating comes complimentary.
Sign up 5:00 pm
5:30 pm - 7:30 pm, Studio B, Deck 3
Have fun with Cah Prize Royal Bingo and win cash prizes, Whether it’s your first time or you’re a pro, you won’t want to miss this onboard favorite, There’s always a winner!
Cards on sale at 6:00 pm, Games Begin at 6:45 pm, Star Lounge, Deck 5
Sure, guests can name the beat, maybe even the artist. But do they know the lyrics? Join your Activities Manager Josh and fellow guests for this fun game show.
9:15 pm, Star Lounge, Deck 5
With our Resident DJ, special effects and technology, this all out nightlife extravaganza is an experience not to be missed.
11:45 pm, Studio B (18+), Deck 3
Book your next cruise vacation and take advantage of up to $600 off or onboard credit + pay only $100 per person deposit on select fares. Make your appointment today.
9:00 am - 9:00 pm, NextCruise Office, Deck 5
Flavors Across the Caribbean: The cuisine of the Caribbean is as vast as the cultures that make up these postcard-perfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-can-eat dinner feast at the Windjammer.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Elicson Brennen - United Shipping Company
Mobile: +1 (242) 558-8625 Email: Ellicson@outlook.com
U.S. EMBASSY
U.S. Embassy, Nassau – 42 Queen Street, Nassau, New Providence Tel# 242-322-1181
LOCAL LAW ENFORCEMENT
Great Harbor Cay Police, Great Harbor Cay, Berry Islands, Bahamas Tel# 242-367-8344
We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day - the Port Side Punch. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure. Order at any bar onboard $11 plus 18% gratuity.
Saturday, April 22, 2023
Perfect Day at CocoCay, Bahamas
Show A Musical Adventure with Captain Jill & Captain Jack,
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
Pirate Show A Musical Adventure with Captain Jill & Captain Jack, Captain Jack’s Stage
This picture-perfect paradise was once a pirate’s haven. Explore its colorful past of buccaneers and bootleggers along historical streets and at the three colonial fortresses that line the shores. See colorful coral on a glass-bottom boat.
Explore Nassau
Shore excursions have limited availability and sell out quickly. Guest favorites include Blue Lagoon Island Dolphin Encounter and Beach Day, Nassau Sail & Reef Snorkeling with 1 Hour Open Bar. Book at the Shore Excursions Desk, Deck 5
Anchors
A high seas adventure you don’t want to miss! Where scalawags, swashbucklers and sailors of all types storm the Royal Promenade with their fleets, flotillas and various vessels carrying shipmates past and present. A show of skills, a battle, a celebration! So come me hearties and experience the festivities!
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel. Towels are available at the Pool Towel Station Deck 11, and in the gangway on Deck 1.
Please note that the local government has strict laws for drug possession. Guests found in violation of such laws are subject to arrest and prosecution and will be prevented from re-boarding the ship.
Please be advised that while you are enjoying the sun and fun at Nassau, that a 10% value added tax will be applied to all goods and services purchased on the island.
Guests with flights after 12:00 pm on departure morning, can purchase transfer tickets to the airport at Guest Services by noon today.
Today’s Spa Special: Top to Toe Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $159: Full Body Massage, Invigorating Skin Brushing, Foot and Ankle Massage, and Scalp Massage.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk. 5:45 pm - Late, Casino Royale, Deck 4
Arrival: 8:00 am All Aboard: 4:30 pm
Forecast: Mostly Sunny Temperature: 24°C / 77°F
Sunrise: 6:40 am Sunset: 7:35 pm
Winds: 11 kts SW Dress Code: Resort Cassual
Gangway Open: 8:30 am (Deck 1 Aft)
we’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarhea. Should you expirience any of these symptoms, contact our Medical Staff by dialing 51.
Play it safe at the pool, swimming smart and looking cool. Complimentary swim vests are available in 3 sizes designed for children ages 4 to 12. Swim vests are located near the towel station on Deck 11.
Please alert Guest Service if you have lost or misplaced any items prior to your departure. you can use www. chargerback.com to report lost item after you leave the ship. Lost and Found hold the item for 30 days.
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Public health regualtions prohibit taking any food off or onboard the ship so be sure to finish all meals or snacks onboard or ashore.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
Please take a few minutes to check your safe for any valuables you may have secured during your voyage.
Take
Relive your cruise and share the memories with exclusive Royal Caribbean tees. For just $30 you get one to wear and one to share with a friend. Available only onboard.
5:45 pm - 10:00 pm, The Logo Shop, Deck 5
Casino Redemption
Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashiers Desk before you head home.
5:45 pm – Late, Casino Royale, Deck 4
Last Chance Art Sale
Going, going, gone! Don’t miss your last chance to find the perfect work of art for an amazing price.
7:00 pm - 10:00 pm, Art Gallery, Deck 3
Final Call Countdown
Enjoy up to 60% off on exclusive EFFY jewelry pieces. Join the in store raffle to win a one–of–a–kind EFFY prize.
7:30 pm – 8:30 pm, Regalia, Deck 5
Last Chance to Connect
Catch up on email, post vacation memories, or make arrangements for the voyage home by purchasing a Single Day Pass of VOOM. Connect to “WiFi-Guest-Freedom” and go to login.com to get started.
Indulge in Italia
At Giovanni’s Italian Kitchen, you’re invited to gather round the table for authentically rustic dishes with contemporary flair. Watch as custom pizzas are made to order right before your eyes. Feast over a full menu of comfort food. And sip on a variety of vintages. Dial 7000 for reservations.
Headliner Showtime Starring Albert Lucas
With over 20 Guinness World Records, Albert Lucas has been one of the top variety acts for over 4 decades. He was voted “Variety Act of the Year” in both Las Vegas, Nevada and Branson, Missouri.
7:30 pm & 9:30 pm, Royal Theater, Decks 3 & 4
FreedomIce.com - An Ice Adventure
The Internet has unleashed its power and is enabling awareness to the meaning of freedom around the globe. Take a seat on the “World Wide Web” as our stunning International ice cast take you on an inspiring journey through freedom and excitement.
10:30 pm, Studio B, Deck 3
Please arrive at least 15 minutes prior to the show. Children must be accompanied by a parent or guardian. Please refrain from using your cellphone during all performances. Aassistive Listening System available at Guest Services, Deck 5
Laser Tag: Clash For The Crystal City
Clash for the Crystal City: Laser Tag Adventure Eons in the future, Earth has become a cold and unforgiving place. The sun burned out a millennia ago, man has fled and now only 2 lifeforms remainhighly evolved mythical Yetis and mysterious shape-shifting Snowshifters. But only one clan can claim the city as their home. Pick a side, grab your gear and brave this endless winter night.
(Tennis shoes/sneakers required, must be 40 inches, ages 5+)
11:30 am - 3:00 pm, Studio B, Deck 3
Cash Prize Royal Bingo
Just think of all the money you could win and all because you yelled B-I-N-G-O. It’s anyone’s game.
Evening Session: Cards on Sale at 7:30 pm, Games Begin at 8:15 pm Star Lounge, Deck 5
Battle Of The Sexes
Who is the dominant gender? Who will walk away with the bragging rights? Come find out.
9:30 pm, Star Lounge, Deck 5
A fantastic party where the music is only heard by you. Grab a pair of headphones, then sing and dance along to your choice of three channels of music.
10:30 pm, Star Lounge, Deck 5
Now is the time to book. Receive exclusive benefits of up to $600 in savings when you book your cruise onboard.
9:00 am - 10:00 pm, NextCruise Office, Deck 5
Mangia, Mangia!: Gather round the table and indulge in Italian classics at the Windjammer for dinner. You’ll feel like you’re sitting in Nonna’s kitchen.
(RR) Reservations Required
• Reservations are required for all dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial 7000 for reservations. Dress codes may apply.
•Room service Continental breakfast is complimentary from 6:00 am to 11:00 am with our new contactless delivery. We ask you to retrieve your meal trays from the trolley outside your door. For all other mealtimes, a convenience fee of $7.95 applies.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
NASSAU, BAHAMAS AGENT CONTACT INFORMATION
Christina Saunders - United Shipping Company
Email: csaunders@unitedshippingnassau.com
Mobile: (242) 322-1340
U.S. EMBASSY
42 Queen Street, Nassau, New Providence, The Bahamas, Tel# 242-322-1181; Tel# 242-323-7159; after hours Tel# 242-328-2206
LOCAL LAW ENFORCEMENT
Royal Bahamas Police Force, Tourist Police, Nassau, Bay Street, 2 blocks East of PG Dock, Tel# 242-322-4000 or 242-326-2037
Celebrate the islands of The Bahamas with today’s drink of the day - the Goombay Smash. Originally created by Miss Emily at the Blue Beer Bar, this blend of rum and fruit flavors will put you on island time immediately. Try it today and raise a glass to adventure $11 plus gratuity.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card? To pick up your coffee card, stop by Café Promenade on Deck 5.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device, through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team For more information or assistance, feel free to chat with our team at their desk between 11:00 AM – 9:00 PM on boarding day. Please check your cruise compass for desk hours.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Symphony) and open your web browser to view available packages for your sailing
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Freedom"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Freedom), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App No need to wait in line – book dining, shows, and shore excursions via the App! You can also view
the Daily Planner, deck maps, your onboard account, restaurant and bar menus, and a map of Perfect Day at CocoCay! The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App Simply connect to the shipboard network (Wifi-Guest-Freedom), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Freedom.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5 from 1:00 PM to 3:00 PM – ONLY ON BOARDING DAY.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these
holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 AM to 11:00AM & 4:00 PM to 7:00PM. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart. After the immigration and custom checks, proceed to the transportation area.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2 from 2:00 PM – 5:00PM on boarding day. Please check your cruise compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Aft. 12:30 PM - 5:00 PM on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $14.50 USD gratuity ($17.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 AM and the latest time is 9:00 AM. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.