Hoburne Park Welcome Guide

to HOBURNE PARK

Welcom� to…

HOBURNE PARK

We are delighted that you have chosen Hoburne for your holiday.

We have been providing our customers with great holiday experiences for over 100 years, so we know what makes a holiday special. It’s not just the places you visit, the things you do, or the people you are with – it’s how all of this makes you feel that really makes the difference.

This holiday guide has been designed to provide you with a convenient place to find all the information you need to get the most out of everything our park and the beautiful surrounding area has to offer. We want you to have a great holiday so if there is anything you may need during your stay with us please feel free to ask a member of the team who will be happy to help you.

We would like to wish you a fantastic holiday!

Useful INFORMATION

Reception – 01425 273379

After hours contact information

From 10pm – 6am during low season and from 6pm – 6am during high season.

Call 07585 493261

Local markets

Monday – Christchurch

Wednesday – Ringwood and New Milton

Saturday – Lymington

Lymington Hospital

Minor Injury Unit (not 24hrs) – 01590 663000

Bournemouth Casualty – 01202 303626

Vet – 01425 614482

Doctor – 01425 272203

Police – 0845 045 45 45 or 101

Reception

Local Slipways

Mudeford Quay approx. two miles

Keyhaven approx. eight miles

Lymington approx. ten miles

Buses

Please see Reception for an up to date bus timetable

Rail Services

Hinton Admiral station approx. two miles from park. Regular buses and taxis available from station. Hinton Admiral is on the Weymouth to Waterloo line: 03456 000650

Taxi Rank

01202 556677 or 01202 249203

Security presence

We employ security personnel to make periodic patrols of the park

9am – 7pm (Fri and Mon) 9am – 6pm (Tues – Thurs, Sat & Sun)

Mon & Fridays 9am – 6pm, 9am – 5pm Tues – Thurs, Sat & Sun

Daytime food service 9am – 9pm 9am – 9pm

Evening food service 5pm – 9pm 5pm – 9pm

Lounge bar 5pm – 11pm 5pm – 10pm

The Venue 6pm – 11pm*

Entertainment shown in the Lounge Bar

Indoor swimming pool 9am – 7pm 9am – 7pm

Outdoor swimming pool 9am – 7pm Friday and Saturday, 9am – 6pm Sunday – Thursday. First hour adults only.

(open Mid May – Mid September) Closed

Sauna, steam room, fitness suite 9am – 7pm 9am – 7pm

Arcade 9am – 11pm 9am – 9pm

Adventure golf 9am – dusk 9am – dusk

Sales office 9am – 5pm 9am – 5pm

Launderette 9am – 9pm 9am – 9pm

All times are subject to change and are displayed at Reception.

*Opening days dependant on entertainment.

A day o�� AT THE BEACH

Take a short walk from the park to Mudeford Quay, where one of the most loved local activities is crabbing amongst the lobster pots. Make sure you take a crabbing line, some bait (smoked bacon works best!) and a bucket. You can buy all of the necessities there if you haven’t brought them with you. You can even try some watersports such as paddle boarding and kayaking.

Make sure to head to Highcliffe beach, with both shingle and sandy areas perfect for those body boarding or bathing enthusiasts. With a series of slopes and paths to explore, your four-legged friend will also be endlessly entertained with parts of the beach being dog-friendly all year round.

Just beyond the park

Just a stone’s throw from Hoburne Park is Christchurch town centre and it’s Priory. You can learn all about this important historical and religious landmark from its origins in 1094, through to the middle ages and right up to the present day.

With its golden sand and popular gardens, Bournemouth is well worth a visit. The town centre is lined with high street names perfect for some retail therapy.

You’re also only a short drive away from the New Forest. Take a walk through the beautiful National Park – it won’t be long until you come across some of the New Forest ponies, donkeys and cattle. Make sure to keep an eye out for the pigs released for pannage in the autumn months.

The local area is full of history with lots to learn. St Barbe Museum and Art Gallery is located in the heart of the historic coastal market town of Lymington and explores the history of Lymington and the coast. Want to learn more about the forest? Make sure to take a trip to the New Forest Museum in Lyndhurst.

Turn your heating off in the spring and summer months. Especially when you are out for the day.

Boil the kettle, with just the amount of water you need. Turn the heating down 1oC, this will save approximately 184kg of CO2 from the atmosphere.

Power-off Switch off appliances at the mains, such as TVs, DVD players, mobile phone chargers, microwaves, dishwashers and washing machines.

Turn your decking lights off when you go to bed

Recycle your rubbish, separate bins available across the park for recyclables.

Switch off all your lights when you are not using your holiday home and turn them off when you are not using a room. Particularly external lighting.

Don’t use your car to get around the park, instead count your steps, enjoy the exercise and save money on fuel.

Please close your hot tub lid when you are not using it. It will help the tub maintain its temperature and reduce electricity usage.

For up to date information please visit

��rk LEISURE FACILITIES

Whatever the weather, there’s always something to do at Hoburne!

Our Leisure Complex is the perfect place to visit, whether you are looking to work up an appetite or just relax and reflect after a busy day exploring.

Indoor pool

Our indoor pool is perfect for enjoying a swim or just a splash around with the kids all year round. There’s also a children’s splash area, perfect for little ones.

Fitness suite, steam room and sauna

If splashing around isn’t for you or you just fancy some ‘me’ time, have a break in our sauna and steam rooms. We also have a fitness suite where you can burn off your holiday treats!

Outdoor pool

Whether you’re doing a few lengths before breakfast or spending the whole day in the water – our heated outdoor pool will soon become your favourite spot! With sun loungers available, if water isn’t your thing you can spend the day soaking up the rays. You will also find a small shallow pool suited to the younger family members.

We do allow some inflatables in the outdoor pool, subject to bathing loads and at the lifeguard’s discretion.

A

few leisure rules

Angle-Right Any child under the age of eight and any non-swimmer under the age of 12 must be accompanied by an adult in the water at all times

Angle-Right No boats, flippers or snorkels in the pools

Angle-Right We do ask that swimmers vacate the pools 15 minutes before it’s due to close

Angle-Right Babies must wear swim nappies which are available from Reception

Angle-Right You must be 14 years or over to use the steam and sauna facilities

Angle-Right You must be 16 years or over to use the fitness suite facilities.

��rk ACTIVITIES

Adventure golf*

Perhaps you’re not too keen on the real thing but you love a spot of adventure golf? If that’s the case, you will love our adventure golf course! Located just by the outdoor pool it’s great fun for all. Pick up your scorecards, clubs and balls from Reception.

The Woodland Centre at Hoburne Bashley

At Bashley’s Woodland Centre, there are activities for everyone to enjoy including interactive workshops, bushcraft and getting creative with arts and crafts.* The Centre is also where you can find out more about what’s happening in and around the New Forest and its history, as well as getting advice and guidance on the laws of the woodland and its wildlife.

Golf at Hoburne Bashley*

If you’re a keen golfer, you’ll love our golf course at Hoburne Bashley in the New Forest. A 9-hole, par 3 golf course with 18 tee positions ranging from 112 up to 242 yards. To play visit the Reception at Hoburne Bashley.

Crafter-noons*

From card to bead making, drink to food tasting, join us for a crafter-noon and learn something new.

Multi-use games area

If you like getting active when on holiday, or fancy trying something new – then our basketball and mini football courts could be for you. Have a kickabout or shoot some hoops for a really fun and healthy activity.

Soft play

Let the kids wear themselves out as they climb, jump and crawl around in an area designed for fun! Recommended for under four’s only.

Adventure playground

Spend hours climbing, jumping and making new friends! Then pause for a well earned icecream!

Amusement arcade

Let the kids (and the big kids) blow off some steam in the amusement arcade which contains fun and exciting arcade games!

Sports

Join your Hoburne Host for a game of football or a round of adventure golf, mix together with team challenges, family fun and outdoor classics.

Don’t miss out on learning something new, if you’re staying at Hoburne Park, you’re welcome to join in any activities during your stay. Speak to one of our team for more information.

Wet ‘n’ Wild*

Race against friends and family to be first over the swimming pool obstacle course. Suitable for those age 6+ and competent swimmers only. Takes place in our outdoor pool (weather depending) during the summer holidays.

*Please

HOBURNE BASHLEY

Why not spoil yourself from head to toe at our beauty h treatment rooms at our sister park Hoburne Bashley, just a short drive away in the New Forest. Our facilities will provide the perfect excuse for some ‘me’ time where you can relax and re-charge.

More information is available at Reception.

Working with Elemis and CND beauty products we offer a range of treatments:

• Soothing back, neck and shoulder massages

• Invigorating facials

• Holistic hot stone massages

• A range of manicure and pedicures

• All treatments are unisex

Our facilities are located on the first floor offering; A couple’s treatment room 3 individual treatment rooms | Nail bar

Areas to relax | Welcoming reception

Hoburne Bashley, Sway Road, New Milton, Hampshire, BH25 5QR. Sat Nav: BH25 5QS

��rk AMENITIES

Launderette

Open from 9am to 9pm, seven days a week, the launderette is the perfect amenity for those staying for a week or more, or just the place to dry your swimwear after a day in the pool. Tokens are available at Reception.

Shop

Our local Spar convenience store is in walking distance from the park. Please exit through the main entrance and bear right. If you follow the road you’ll reach a small parade of shops.

Sammy Shack

The Sammy Shack located next to the café, is a great place to get slushies’, prizes, and most importantly, Sammy Squad souvenirs.

Recycling bins are in every bin bay across the park.

Our recycling point is located opposite the launderette. Each recycling point has a bin for mixed glass, paper, card and mixed plastic containers and cans.

Please read the guidelines for use to prevent contamination by inappropriate materials.

RECYCLING

YES PLEASE NO THANKS

All colours of glass bottles and jars.

Plastic bottles, food tins, drink cans.

Newspapers, magazines, stationery, junk mail, wrapping paper.

All types of cardboard and card.

Bottle tops, plastic bottles, ceramics.

Plastic bags, crisp packets, yoghurt pots, polystyrene.

Plastic wrapping, plastic envelopes

Any cardboard contaminated with food.

��rk FOOD & DRINK

After all the adventure and action, you’re going to need to refuel. As holidays are all about relaxing, why not take a break from cooking too!

Daytime food service

Fancy a coffee and some cake after a long day exploring? Our café offers a relaxed and casual dining experience, serving everything from a hearty breakfast and light bites to a delicious selection of cakes.

Evening food service

Relax and enjoy a delicious meal expertly prepared by our on-park chefs in our restaurant. Let someone else do the work and dine out with the whole family or treat yourself to a romantic evening out – you are on holiday after all!

Sports bar

Our bars are a great place to grab a drink while you enjoy the evening entertainment. Feeling slightly peckish? They are also the perfect place to enjoy those light bites to refuel before getting back on that dancefloor.

Kiosk

Need something refreshing whilst sunning by the pool or after a game of adventure golf? Make sure you visit our kiosk located next to the outdoor pool, which sells a range of ice-creams, drinks and snacks.

Takeaway

Don’t feel like leaving the comfort of your accommodation, order a takeaway! Simply order at the bar – we will then give you a pager and when your order is ready, we’ll let you know, and you can come and pick it up from the collection point.

Try ourFOOD ORDERING APP

Did you know you can now order your food and drinks via our food app?

Download our fabulous app so you can order directly from your table. Order that food or drink you are really looking forward too and very soon we will bring it to you!

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Ho��r�� ��rk PARK MAP

Lavender

C��l�r�n’s ENTERTAINMENT

If there’s anything you can be certain of, it’s a varied and ever-changing daily programme of things to do that will keep everyone entertained.

Stay & Play

An interactive programme designed to put a smile on your little one’s face. Join your experienced hosts with activities including arts and crafts, fun with colour, music, shapes and numbers!

Suitable for children age 5 and under.

Wizarding School*

If you like all things magical, then this spellbinding session is for you. Join us for this magical session and unlock the secrets to making potions, spells and more!

Spy School

Can you help find the super-secret code to complete Spy School? An interactive session on agility, sneakiness and code-breaking!

Suitable for children aged 5-12 years.

Create a Cuddle*

Cuddles are a plenty with your very own bear, help add the love and special wishes as you make a new friend to take home with you.

Hoburne Active

Join your Hoburne Hosts for specially designed exercise activities including shake, giggle & wiggle which mixes up all forms of gentle exercise, cheerleading with funky beats, upbeat chants plus high energy style moves, or the more traditional sports activities such as football.

Tots O’Clock (Evening)

Aimed at tots, join your Hoburne Hosts and the Sammy Squad for your own special disco! Includes all your favourite party dances with actions, stories, games and a guest appearance from Coral Cove!!

Squad O’Clock (Evening)

There are prizes to be won during this fastpaced show-time. Join our Hoburne Hosts for the ‘Wheel of Games’, competitions and prizes and challenges.

Please check our ‘What’s On’ TV for timings

*Please note some activities are chargeable.

**Limited offering November - January

En��r���nm�nt FOR

EVERYONE

We’ve created a variety of entertainment options to ensure everyone has something to enjoy during their holiday. You’ll find every evening is different from Tots & Squad O’Clock our nightly children’s entertainment through to bingo beats, party dances and in-house productions, you’ll be able to enjoy live acts, party beats and one-off special events, we know everyone will have nights to remember.

Hoburne Party Dances

Join your Hosts for a mixture of classic party dances as well as some brand new ones to learn for 2024!

Bingo Beats

Fancy a chance to win some cash? Get your dabbers at the ready and listen out for our bingo beats!

All income from games is paid directly out as prize money after the game so we can only accept CASH. Over 18’s ONLY

Hoburne Live

Hoburne Hosts – fantastic production shows for all the family to enjoy, on selected nights from 9pm.

Visiting Artistes – from magic and illusion to solo and band performances, on selected nights from 9pm.

Hoburne Hub

Join our Hoburne Hosts and boogie the night away as they play all the hits in our late-night disco. Check at reception for more information, or visit

��rk INFORMATION

Our Reception is open every day, here you will find a wealth of information on things to see and do on the park and in the surrounding area.

Wi-Fi

Every accommodation has it’s own Wi-Fi password, which you should be able to find inside your accommodation or at Reception.

If your accommodation has a Smart TV, it is the user’s responsibility to log out of any personal accounts used such as Netflix etc.

Please note the Wi-Fi is not suitable for downloading or streaming.

Checking out

Please note that check out time is 10am for all accommodation.

Want to extend your stay? Speak to Reception and we’ll see how we can help you.

Fire drill

For your safety, every Monday during the peak season the fire alarm system will be tested and staff will advise you of the nearest exit. Please make yourself familiar with the evacuation plan which is displayed in Reception. Please make yourself aware of the position of the nearest fire-fighting appliance to your holiday unit.

First aid/injury

If you require a qualified first aider, please go to Reception or ask at the bar. There is a Minor Injury Unit at Lymington Hospital (not 24hrs) and a 24hr Casualty Department at Bournemouth hospital.

Should you or any member of your party need to go to hospital for any reason, please inform Reception.

Dogs

We welcome dogs but they must be kept on their leads at all times and exercised in the designated areas. It is the responsibility of the owners to clean up after their dogs and use the dog litter bins provided.

Park safety

Your safety is important to us. Do not climb over or break down hedgerows and fences.

Do not tamper with electrical appliances. If in any doubt, contact Reception. Do not leave clothing to dry on or in front of fires.

No smoking, vaping or E cigarettes are allowed in the complex or accommodation.

BBQs

BBQs must not be used on decking areas of caravans and lodges. They must never be taken inside any accommodation.

Child safety

Child identity wristbands are available, parents or guardians can request one at Reception. Please fill out your pitch number or your mobile number in the white box, NOT your child’s name.

Children under 12 must be supervised by a responsible adult in the soft play area and outdoor play areas.

The activities form part of our entertainment programme, we do not provide supervision of the children during these sessions. We strongly advise that all parents and guardians remain with their children at all times.

Please be aware of the danger of skin burns, particularly to young children in and around the vicinity of electric heaters whilst in use.

Etiquette

Remember your neighbours! Please show concern for other visitors at all times, and please no loud noise at night.

Please do not drop rubbish, litter bins are provided.

We ask everyone to refrain from playing or allowing children to play ball games in the areas between caravans. There is an area available for ball games.

Electric Scooters

Electric scooters are not permitted on the park. Only electric scooters required to support a disability are permitted on the Park and the relevant authority has issued you with a certificate.

Vehicles

Please observe the 10mph speed limit on the park – children are at play! Please park all cars in designated car parks, not on the grass.

The revving up of motor bikes or riding around the park on them for pleasure is forbidden at all times. No electric or petrol scooters allowed on site for safety reasons. (This does not include mobility vehicles for disabled customers).

Boats/trailers and jet skis must be booked in at Reception and a parking position allocated. They must not be parked alongside properties –fire precautions forbid this practice.

Bicycles

Please ride on the roads, not across the grass areas between accommodation. Lights are required if ridden after dark.

It is the parents’ responsibility towards younger children on bicycles to ensure that they are aware of the dangers of cars driving around the park. If leaving bicycles unattended ensure that they are locked and secure. It is not advisable to leave bicycles out at night. We also request you observe the signs in the areas of the park where cycling is prohibited. Where bicycle racks are provided, please use them and do not leave bikes lying around for people to fall over.

Hot Tub Do’s

Angle-Right Take care when entering & leaving the hot tub –decking can become slippery when wet.

Angle-Right Shower before and after using the hot tub.

Angle-Right Supervise children in the area of the hot tub at ALL times - when not in use, make sure the cover is on and secured.

Angle-Right Use the hot tub between the hours of 09:00 and 22:30.

Angle-Right Respect your neighbours. Due to the noise of the hot tub you won’t realise how loud you are.

Angle-Right Limit your time in the hot tub to a maximum of 20 minutes at a time.

Angle-Right People with heart disease, diabetes, circulation problems, pregnant or any serious illness should not enter the hot tub without prior consultation with their doctor.

Angle-Right Replace the lid after use.

Angle-Right Contact the park staff if you think the hot tub has been contaminated or if you have any concerns or problems with your hot tub.

Angle-Right Please remove all jewellery and tie up long hair before entering the hot tub.

Angle-Right If any allergic reaction occurs, leave the hot tub and rinse off in the shower. If the reaction persists, contact reception or seek medical advice.

Angle-Right If you feel unwell or experience breathing difficulties, leave the hot tub and seek medical advice.

Hot Tub Don’ts

Angle-Right Don’t add anything to the hot tub – bubble bath, shampoo etc.

Angle-Right Don’t use the hot tub after a heavy meal or under the influence of alcohol.

Angle-Right Don’t use the hot tub while using or after using any drug that may cause drowsiness, sleepiness or raise/lower your blood pressure.

Angle-Right Don’t allow children under the age of four or those unable to keep their head above the water level when sitting, in the hot tub.

Angle-Right Don’t immerse your head or swallow the hot tub water.

Angle-Right Don’t place candles on the hot tub.

Angle-Right Don’t use glass in or near the hot tub.

Angle-Right Don’t use the hot tub alone.

Angle-Right Don’t use any electrical appliances in or in the vicinity of the hot tub.

Angle-Right Don’t sit, stand or lie on the hot tub cover.

Angle-Right Don’t turn hot tub isolation switch off unless there is an emergency.

Angle-Right Don’t exceed the maximum number of people that the hot tub is designed for.