Hill House Intro

Info Folder

Contents Page

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Welcome Keep in touch Your new address Arrival and departure Safety, damage, security and noise Last bits of housekeeping Hill House plan The mulM-media system Food/ catering AcMviMes HH Kids Club MuckyDuck and Break The HH Duck Hunt Outdoor lights and garden lasers Country club info

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The BabyStaMon Helpful informaMon Helpful informaMon Helpful informaMon Accidents and emergency Shopping and general interest Shopping and general interest Top 15 places to visit (5-15 mins away) Top 15 places to visit (30-40 mins away) Top 15 places to visit (45-60 mins away) Top 6 places to eat Saxon Club Corporate use Walks Last but not least: Sustainability

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Welcome Welcome to Hill House. We hope that you enjoy your stay here as much as we do.

We’ve spent many years pushing the house onwards and we hope that you enjoy everything that’s here for you to do.

We may have already helped organise what you need. If you would like anything else put in place that’s outlined in this pack – please just get in touch.

Or if you need help with anything at all. Please just give us a call.

Otherwise, have fun !!

Darren and Julie`e (owners since 2003) Mobile 07768 863247

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Keep in touch Thank you again for coming to stay.

If you like what we’re doing here and would like to keep tabs on all of the development- we would love you to follow us on Facebook, Flickr, Linkedin and Pinterest.

We’ve had quite a few reviews on TripAdvisor too . It’s really helping us get on the map.

We’re found at :

Hill House Norfolk

h`ps://www.facebook.com/hillhousenorfolk1

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Your new address Hill House Norfolk The Green Saxlingham Nethergate Norfolk NR15 1TE

Wi-Fi Network : HillHouseNorfolk (Unrestricted and free Wi-Fi with no password)

Your point of contact is Tara Camm Mobile number: 07595 351646

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Arrival and departure Arrival Mme is from 4pm.

The fires will be laid, heaMng (if needed) and hot water will be on. We have an extensive guest arrival procedure so everything will have been thoroughly checked for you.

Your lemon meringue cupcakes have been made for you by Lynne, from the HH team. We will also have chilled Prosecco at the ready, in an ice bucket.

All of your rooms and bedrooms are ready to go. Each guest will receive a bath and hand towel and some mini-MuckyDuck toiletries.

Tara from the team will give you a thorough house tour and we’ll only leave when you’re happy with how it all works !

We hope you don’t want to leave us, but on departure day check-out is 10am.

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Safety, Damage, Security and Noise Fire exMnguishers and fire blankets are visible and are close to hand – please refer to the plan by the front door.

For your safety, please don’t leave tea towels hanging next to hot ovens and please don’t leave washing up on top of the AGA.

In the unlikely event that something should get damaged can you please let us know straight away. We’ll need to get it replaced or fixed for our next guests.

You are responsible for your own valuables, so please lock cars and make sure that windows and doors are shut.

Please respect our neighbours and keep outside sound levels to a minimum between 10pm and 8am. You’ve got a great sound system to use here (with outside speakers). Have fun but remember we’re in Saxlingham Nethergate, not Glastonbury J

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Last bits of housekeeping This is an non-smoking house.

Please don’t dispose of any sanitary products, nappies or other unsuitable things down the toilet. It will be expensive to fix and could inconvenience our next guests.

Hill House is a great place to bring your dog. But please don’t allow your dog on the sofa or upstairs. We’d appreciate it if you take some poop bags out with you as we’ll need you to keep the garden clean.

When going out at night or at bed-Mme please ensure your dog is in the dog room.

Thank you !

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Hill House Plan

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The mulM-media system

h`p://issuu.com/hillhousenorfolk/docs/hh-technology

There’s an e-guide to using the B&O audio/video system on the house iPad (Just hit the HH Tech icon to open it)

The code for our SpoMfy account is :

ID: HillHouseNorfolkSpoMfy Password : HillHouseNorfolk

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Food/Catering

h`p://www.hillhousenorfolk.com/catering/

We have a number of food offerings:

• Bill the fish and chip man £10.00pp

(If you’ve booked Bill in for Friday, there’s vinegar in the pantry and everything else is on Bill’s van!)

• Bespoke at HH

£59pp

£25pp

(The big one, a journey through food and lasers J Your menu is in the drawing room)

• Pizza Sunday’s

(If you’ve taken a Bespoke dinner, they can come out and look aler your pizza lunch)

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AcMviMes

h`p://www.hillhousenorfolk.com/acMviMes/

There a lot of things that you can do here. Choose from:

• Tennis

£25p

£40pp for 6 hours

£20pp

• Treatments

£35ph for 6 hours

(Lucy Brookes can put you through your paces on the HH court)

• F1 Simulator

(We can set up a full-sized F1 simulator in the drawing room)

• Archery

(Mark and Vicky will have you hinng the target, balloons and some long-range stuff in the field)

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HH Kids Club

h`p://www.hillhousenorfolk.com/kids/

We believe holiday’s should be extraordinary. Children should have the best Mme ever and adults should return home relaxed and rested.

Your children can choose from a wealth of acMviMes including:

- The HH ultra-violet treasure hunt - Mini graffiM - Norfolk mini-beast hunt - Championship tennis - And many others from pizza making to face painMng

It’s priced at £12 per child per hour.

Tara can also arrange for someone to come and babysit.

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MuckyDuck & Break

h`p://www.break-charity.org

Hill House has it’s own brand of toiletries called MuckyDuck. It’s only available here. We’re keen to sell you some as all of the profits (50% of the proceeds) goes to our nominated charity- Break.

We provide a sample of it on your towels and we really hope you like it. Just ask to buy some MuckyDuck from Tara, Lynn or anyone from the team at any Mme.

Break has six children’s homes in Norfolk and Cambridgeshire and a Fostering Service offering single placements to traumaMsed young people.

These kids really do deserve a break. And you get some great soap in the process…

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The HH Duck Hunt !

We’ve 10 ducks do`ed around our 6 acres for your kids to find.

Solve the puzzles and use the map to find all 10 ducks. Quack, quack.

We’ve put together a Duck Hunt map and clues leaflet. (find it in the places to visit area in the drawing room) You can have a go using this ‘light’ version whenever you want.

There’s also a bigger version of the game that we can set up for you (please just ask us) :

For £5 per head, children have to find each le`er located next to each duck – which will ulMmately spell out a clue to the locaMon of a treasure chest filled with chocolate coins and other booty. Just ask us if you want us to set this up for you.

Again all the profits go to Break – our nominated local charity

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Outdoor lights and garden lasers For Autumn/Winter months, when it gets darker earlier, your children might like to check out the garden lasers located at the bo`om of the garden near the elephant.

All of the outdoor lights are programmed to come on at dusk.

The pizza oven, outdoor table area, blue front of house lights and garden lasers at the bo`om of the garden are all programmed to turn o at 11pm.

The drive lights, carriage lights and back of house lights stay on all night. They are on dusk to dawn sensors.

So you don’t need to hunt out any switches or press anything.

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Country Club Info You have free and unlimited use of Dunston Hall Leisure and Golf Club. It’s less than a 10 minute drive away.

You also have free golf. If you haven’t organised golf yet but would like to - please give us a call.

There’s a set of 15 blue towels upstairs to take down to Dunston pool. Can you please make sure that you bring them back - as once they’re lel down at Dunston they’re gone forever. Thank you !

Next to the towels is your info pack for how to find Dunston and important numbers. If you do want a swim give them a call before you head down just to check there’s space in the pool

Dunston Hall Telephone Number : 01508 473846

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The BabyStaMon We think that when travelling with your family you shouldn’t have to pack you car up with everything including the kitchen sink. So we’ve set up the BabyStaMon. It’s located in the tall cupboard in the uMlity room.

It should help free up some car space, top you up if you’ve run out or save your legs from walking back upstairs! It’s all complimentary- just help yourself.

Bjorn bouncing baby chair

Avent steriliser

New in box bo`le brush

New in box Nuby grip cup

Disposable changing mats

Face and hand wipes

Nappy sacks

Sudocrem

Ella’s kitchen baby brekkie pouches

Bath seat, bath thermometer and bath soap New in box Avent teats New in box Tommee Mppee cup Nature baby care nappies sizes 3,4,5,6 Baby wipes Johnson’s baby soap bars Simple baby talc Hipp organic formula pre-prepared cartons stages 1,2,3,4 Baby spoons

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Helpful informaMon Hea'ng

The heaMng controls are in the uMlity room, to the right of the fridge.

The thermostat is in the hallway, near the dining room

Hot Water

We run a large mega-flow system which means there should be great pressure throughout and you should never run out of hot water.

The heaMng controls are in the uMlity room, to the right of the fridge.

Electric Circuit Breakers

There are 3 fuse boxes.

1) Downstairs breakers – in the cupboard to the lel of the AGA, next to the water tank 2) Middle floor – opposite the family bathroom 3) Anc – in the bathroom, hidden behind a false panel to the lel of the W.C.

Water Stop Tap

In our neighbours front garden. Please call Tara

Sewage

The house is connected to mains sewage

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Helpful informaMon First Aid Kit

In the pantry on a shelf on the right.

Logs

We have provided you with logs, kindling, matches and ďŹ relighters. AddiMonal seasoned logs are stored in the log shed (at the back of the house by the road)

Hairdryer

Located in the wardrobe of bedroom number 2’s dressing room

Audio/Video

A full mulM-room B&O audio/video system has been supplied. Please refer to the HH Tech booklet located on the house iPad.

Wi-Fi

Free to use and unrestricted. No password required. The router is located in the cupboard in bedroom 4.

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Helpful informaMon Refuse Collec'on

On Wednesday night, for collecMon on Thursday morning.

Recycling

Please use all of the recycling bins provided. The team will take care of everything on your departure.

Cots

There are 3 cots in the boiler cupboard in the uMlity room. If you haven’t organised bedding before you arrive for cots please just ask.

High Chairs

There are 2 high chairs in the uMlity room and a booster seat in the boiler cupboard in the uMlity room.

BabysiGng

Tara can organise this for you.

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Accidents and emergency Police

Nearest Hospital (with A&E)

Doctor

Chemist

Norfolk Constabulary Long Stra`on 0845 450 4567

Dr Gibson Hempnall Village Surgery 01508 499208

Den'st

Mr M Ter Berg Long Stra`on 01508 530514

Norfolk and Norwich University Hospital Norwich NR4 7UY 01603 286286

The Co-operaMve pharmacy Long Stra`on 01508 530303

Vets

ChapelďŹ eld Vets Long Stra`on 01508 530686

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Shopping and general interest Newsagents and Post OďŹƒce Post OďŹƒce and Stores Hempnall 01508 499292

Banks/ Cash Machine Barclays Bank Long Stra`on 0845 755 5555

Supermarkets/ Stores Tesco A140 to Norwich 01603 247 400

Hempnall Stores Hempnall 01508 499292

Cinemas

VUE Norwich 0871 224 0240

Odeon Norwich 0871 224 4007

Theatres

Theatre Royal Norwich 01603 630000

Church Services

St Marys Saxlingham Nethergate

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Shopping and general interest Beauty Treatments Claire In-house at HH Tara Can Arrange

Beauty and Beyond Long Stra`on 01508 536120

Ritual Day Spa Norwich 01603 623366

Taxis

Goldstar Taxis 01603 700 700

Loyal Cars 01603 619619

Petrol Garage Stra`on Motors Long Stra`on 01508 530491

Rail

NaMonal Rail Enquiries 0845 7484950

Car Hire

Hertz 0870 850 7198

Europcar 01603 400280

LaundereXes and Dry Cleaning Clean and Dry 01986 894598

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Top 15 places to visit

Individual leaflets can be found in the stand in the drawing room Around 5 to 15 minutes away

Cathedral City of Norwich Norwich is dominated by its magnificent Norman cathedral. We recommend the old town , the cathedral and the shopping. NR1 4EH Playbarn It is a fun-packed centre especially designed for children aged 7 and under. Indoor as well as outdoor play.

Located in Poringland. NR14 7LP High Ash Farm TripAdvisor’s #1 aSracTon in Norfolk is just around the corner from us. It’s great for the family. Caistor St Edmund. NR14 8RD

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Top 15 places to visit

Individual leaets can be found in the stand in the drawing room Around 30 to 40 minutes away

Norfolk Broads Wroxham is a 30 minute drive away. BeauTful walks, scenery and of course the waterways. Take out Lola and have some fun. NR12 8AJ BeWILDerwood The curious tree-house adventure park. A big favourite of ours. Near Wroxham (where Lola is moored).

NR12 8JW Go Ape Tree top adventure course. Excellent for older children. Set in Britain’s largest lowland pine forest. Near The]ord. IP27 0AF Dinosaur Adventure Another big favourite. Our son, Harry, loves it here. A monster family day out! NR9 5JE Banham Zoo Awarded best large aSracTon by Tourism in Norfolk (2010). Owned by the same people as Dinosaur Adventure. NR16 2HE Blickling Hall This NaTonal Trust estate is a treasure trove of romanTc buildings, beauTful and extensive gardens and a landscaped park. NR11 6NF

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Top 15 places to visit

Individual leaflets can be found in the stand in the drawing room Around 45 to 60 minutes away

Hilltop Outdoor Centre Summer adventure days in 26 acres of rolling wooded valleys. You must book in advance - please call 01263 824514. NR26 8TS Oxburgh Hall A NaTonal Trust 15th century moated manor house. A presTgious country house with stunning views. PE33 9PS Suffolk Beaches Southwold’s the popular one, along with Walberswick, Aldeburgh and Snape. Try lunch at The Swan, Southwold. IP18 6EG North Norfolk Coast Burnham Market and Holt for shopping and eaTng. Brancaster, STdey and Moreston - the list is long. Try crabbing in Blakeney. NR25 7NE Holkham Hall On the North Norfolk coast. BeauTful estate and beach. Voted by Coast magazine as the ‘Best BriTsh Beach’. We love it here. NR23 1AB Sandringham The Queen’s Norfolk Retreat. The most famous stately home in Norfolk. PE35 6EH

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Top 6 places to eat

Wildebeest Arms (10 mins) 82 Norwich Road, Stoke Holy Cross, Norwich, NR14 8QT. 01508 492497 www.thewildebeest.co.uk

The Leaping Hare (30 mins) Wyken Vineyard, Stanton, IP31 2DW. 01359 250287 www.wykenvineyards.co.uk

By Appointment (15 mins) 25 St Georges Street, Norwich, NR3 1AB. 01603 630730 www.byappointmentnorwich.co.uk

Lavender House (25 mins) 39 The Street, Brundall, NR13 5AA. 01603 712215 www.thelavendarhouse.co.uk

Brasted’s (20 mins) Manor Farm Barns, Framingham Pigot, NR14 7PZ www.brasteds.co.uk

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Saxon Club All Hill House guests are members of the Saxon Club. It’s a members bar that overlooks the cricket pitch. It conveniently sits opposite us.

Please use the members card on the uMlity room board to gain access to the club.

Opening hours: Thurs 7.30pm

Fri 7.30pm

Sat 3.30pm

Sun Noon to 2.30pm/ all day when a fixture’s on

The club is open at 7.30pm for all evening games

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Corporate use We’ve teamed up with Elsewhere (the un-corporate offsite people) to create a a unique set of corporate experiences.

From Banksy Heists to the iBreakfast with WIRED magazine’s David Rowan.

Elephant in the room (unique to Hill House) Come and paint an elephant on our lawn with your team and take it back with you.

www.letsgoelsewhere.com Tel: 020 7060 5970

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Walks We would recommend taking a walk along the Boudicca Way. It’s been recently rated as a UK Top 50 holiday gem.

Please refer to the guests map in the drawing room for a local stretch of the Boudicca Way. It runs directly along-side the house (by the gate to the stables).

Turn right at the gate and take a 5 minute walk to see the ruins of the previous St Marys church.

Turn lel and take a route up to Shotesham and visit the local pub, The Globe.

High Ash Farm is a 10 minute drive away and there’s some great walks around High Ash (see our Top 15 places list)

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Last but not least: Sustainability We’re trying really hard to deliver a great product that also reflects the important principles of sustainable tourism. It means we’re thinking really hard about or impact on the local economy and on the environment.

All of the HH service providers have been hand-picked by us, they are local and all proceeds go to them. And we take no commission on anything. What’s important to us is that you have the best stay possible.

We turn the heaMng off and AGA down as soon as guests leave. And we’ve been on a programme of replacing all of our lighMng with LED. Please help us to do our bit and keep windows shut in the winter and turn lights off if they’re not needed. Thank you !!

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Enjoy your stay !!