Hillcrest Christian College - one2one Device Program

DEVICE PROGRAM YEARS 4-12

one2one DEVICE PROGRAM As responsible and professional educators, Hillcrest Christian College provides the technology required for a modern curriculum, in the hands of the students. The incorporation of individual devices for students provides self-guided control over their learning and supports the rapid communication and representation of knowledge within a variety of contexts and for a variety of audiences.

The College compulsory one2one Device Program seeks to provide students with the tools they need in a rapidly changing world coupled with the development of personal responsibility and ethical conduct in line with our College Vision and Mission statements.

As a community, Hillcrest Christian College has several guiding principles that underpin the decision making in relation to the implementation of the one2one program. These guiding principles are: • The device supports and enhances learning.

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Our educational framework supports and directs valued learning and activities that utilise the tools that the device provides.

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Devices are one tool in creating a dynamic and innovative learning environment.

DEVICE PACKAGES * Years 4-6 & Lumos 3-4 package includes: Microsoft Surface Go Charger Stylus pen Protective Case Software 3 Year Accidental Damage cover 3 Years Theft and Loss Insurance

Years 7-12 package includes: Microsoft Surface Book or Surface Pro (Depending on year level) Charger Stylus pen Protective Case / Sleeve Software 3 Year Accidental Damage cover 3 Years Theft and Loss Insurance

* Device packages may vary according to availability.

PAYMENT

INSURANCE AND WARRANTY

Parents pay a levy as part of the program. This levy is billed to the student’s school fees per term for a three year cycle.

The following table outlines what is provided by Microsoft Warranty, Microsoft Extended Warranty, and the Theft/Loss Insurance.

At the end of the three-year cycle, students have the option to keep the device they have been using, as-is.

Families that wish to take advantage of this opportunity will make a residual final payment.

COLLECTION AND RETURN Students collect their device during O-Day at the start of each device cycle. Should families not be able to attend, the compulsory one2one device can be collected by students during the first week of school.

Students will need to return the device and all accessories to the College at the conclusion of the device cycle. When returning the device to the school, genuine parts and accessories will need to be returned. Any missing components or damages that have not arisen from reasonable wear and tear will incur a cost to the family.

SUPPORT Users may access the IT Support for any issues they may be having with their device. This support will be available from 8:00am to 4:00pm on College days. Users may access IT Support before and after school, during normal scheduled lunch breaks and not during class time, unless it is urgent.

If a user is experiencing issues during class time, it will be at the discretion of the teacher as to whether they give the student the permission to visit the IT Help Desk. Students who access support during class time must present written permission from the teacher or they will be redirected to return to class. Please note that technicians may not be available to service student issues during class time.

College-based technicians will only spend a short period of time attempting to resolve an issue presented by a user. If the diagnosis of the fault requires a longer period, the device will be sent away for repairs and a “Hot Swap” will be organised. Please note that hot swaps will not be given to users who have left their device at home, failed to charge their battery overnight, or to users who use their device outside the guidelines detailed in this document or the Acceptable Use Policy.

Note: • Given that the device is formally leased by the College, all damage or problems must be reported to the College IT Help Desk as soon as possible.

• No work on the device by non-College technicians is permitted as this will void the warranty.

Hardware Warranty 3 years No excess

Fault or failure of electronics or screen (warranty) Mechanical or electrical break down (warranty)

Accidental Damage Cover 3 years 2 Claims with $100 excess Damage from spillage on keyboard or screen Cracked or damaged screen Damage from accidental dropping Any other damage not covered by the warranty at the discretion of the College

Theft and Loss Insurance 3 years 2 Claims with $100 excess Accidental damage including fire Theft from home or the College Lost in transit (with accompanied/cabin luggage) Stolen in transit between the College and home (if with the student or a responsible adult) Left on public transport Coverage in Australia Coverage overseas (up to 28 days)

The following situations are not covered by any warranty or policy listed above: • Loss of device (other than those listed above) • Software corruption • Theft from a locked vehicle whilst device is in plain sight • Theft while unattended (not covered above) • Theft from an unlocked vehicle • Wear & tear or cosmetic damage • Loss of Stylus, Stylus tip, Charging Cord and Stylus batteries.

ABOUT THE INSURANCE POLICIES The College leases the device. Therefore, the following conditions apply to damage, theft, and replacement: • A manufacturer’s warranty covers all devices and batteries. The warranty covers manufacturer’s defects and normal use of the device. It does not cover negligence, abuse or malicious damage.

• Any problems, vandalism, damage, loss or theft of the device must be reported immediately to the College’s IT Support Team and a witnessed statutory declaration signed by a staff/parent/guardian must be provided.

Please email one2one@hillcrest.qld.edu.au for a copy of the appropriate incident form.

• It is recommended that the device is included in your household contents insurance where possible to cover the device whilst outside the home. This policy will be the first point of call for a claim arising from loss or damage. However, due to the College owning the device until the end of the loan repayment period, it is wise to investigate whether it can be covered by your insurance company.

• Parents/guardians will be required to pay for the repairs that have not arisen from reasonable wear and tear and that insurance does not cover. Parents/guardians will also be required to pay the $100.00 excess on the accidental damage insurance policy.

• In the case of suspected theft, a police report must be made by the parent/guardian and a separate theft incident report is made to the insurer of the one2one device. Parents/Guardians will be required to pay the $100.00 excess on the insurance policy.

• If a device is damaged or lost through neglect, abuse or malicious act, the College will determine whether replacement is appropriate and/or whether the user retains access to a College device for home use.

• Users will be required to replace lost or damaged chargers, cases, and accessories with genuine Microsoft parts if returning the device to the College at the end of the 3 year loan period or if leaving the College for any reason.

Substitution of device due to fault or damage If the device has an issue during the College term, it will be replaced whilst being repaired. Users, where practical, will be given a replacement device.

If the device has an issue during College holidays, it is the user’s responsibility to contact the College to arrange for the repair.

It is important that users continue to back up their work to OneDrive at all times so that if a problem does occur, their work is not lost.

In the event of a fault, Theft/Loss or damage: • IT Support will endeavour to replace the device as soon as possible; • The College will endeavour to replace it with an identical or similar device; • The user is responsible for the data stored on the device and transfer to the new device; • Where practical, the original device will be returned to the user. If this cannot occur, a device of similar age and condition will be supplied.

Who is responsible for covering the cost of a lost or damaged device?

The following conditions apply: • Users are responsible for their devices always; • Accidental Damage Cover: Two (2) claims can be made for the duration of the 3-year agreement. An excess of $100.00 applies to each claim; • Theft/Loss Cover: An excess of $100 applies to each claim. A police report is also required.

• Parent/guardians will be required to pay the full cost for any claim that falls outside of the above conditions.

The College does not cover the cost of repairs when a device is damaged because of misuse where user guidelines have not been followed as outlined in the “Acceptable Use” policy, and the Insurance disclosure statement. The Parent/guardians will, in this case, be responsible for the full cost of repairs.

ACCIDENTAL AND NON-ACCIDENTAL DAMAGE COVER There are two types of damage as defined by the College: Accidental Damage: where a device is damaged and the user and parents have met all requirements as outlined in “User Responsibilities” and the conditions of the relevant insurance policies are followed.

Non-accidental Damage: where a device is lost, stolen or damaged and the requirements stated in “User Responsibilities” have NOT been adequately observed or the conditions of the relevant insurance or warranty policies have not been met.

The following are examples of NON-accidental damage or loss.

• Damage because of carrying the device inappropriately.

• Scratching of the casing and or bruising/cracking of the screen or keyboard because of misuse.

• Not using the supplied protective casing to protect the device from accidental damage.

• Loss of the device charger, Stylus tip or Stylus.

• Accidental damage to device may occur if not in the protective case/sleeve.

Notification of loss or damage If the device is damaged, the user must report it to the IT Department as soon as practical during College hours. If a claim against the insurance policy is necessary, a link to the online payment form will be forwarded to parents.

THEFT/LOSS COVER The following are examples of NON-Theft or loss.

• Theft from an unlocked and unattended vehicle; • Theft from a vehicle when the device was left clearly visible.

• Theft while left unattended and out of view of the user. This includes leaving the device outside a shop, on a sporting field, bus or unattended in a classroom outside of normal College hours or whilst attending any cocurricular activity outside of College hours; • Theft or loss of the device charger or pen.

Notification of loss or damage If loss or theft occurs outside of the College, parents are required to inform the police immediately. The Incident Report number will be required to complete this paperwork. If the device is stolen, the user must report it to the IT Department as soon as practical during College hours. A Theft/Loss Incident Report Form is to be completed and this is available by contacting one2one@hillcrest.qld.edu.au . A link to the online payment form to pay the $100 claim excess can also be requested from this address.

Insurance exclusions Insurance does not cover loss or damage of the following items: • Protective case/sleeve • AC power supply • Device Stylus/Pen • Device Stylus/Pen Batteries and tips These items can be purchased from most good computer retail stores or from the College via the College website community zone. Students/ parents can contact the IT Dept for assistance to ordering a replacement.

CARING FOR YOUR DEVICE Users are responsible for the care and security of their device at all times. The device must be treated as a valuable piece of equipment; therefore, users will be held accountable for any damage or loss that occurs through negligence, in the form of additional financial costs. Specific details relating to the warranty and insurance can be found later in this documentation. Families are encouraged to read this documentation thoroughly.

Access to the internet, social media and email must be consistent with the Acceptable Use Policy. Since the device is the property of Hillcrest Christian College, the College IT staff reserve the right to access the contents of the device for the purposes of maintenance, security or to monitor appropriate usage. A yearly device and accessories check will be undertaken by the IT team.

At the College Users are expected to bring their device to the College every day, in the same way in which they are expected to bring other resources. The device will be an essential component of their educational toolkit. For this to be effective, there are several routine practices that must be followed. These include: • Charging – When fully charged, the battery will allow a user to conduct educational work continuously for a full school day. It is the user’s responsibility to ensure that the battery is fully charged each night ready for the next school day; • Protective Casing – All devices will be provided with a case/sleeve. These cases are designed to provide devices with a layer of protection and are not allowed to be removed; For further protection, users can purchase a laptop bag/sleeve or case for movement between classes.

• Sleep Mode – Closing the lid of the device will activate sleep mode and enable faster start up for your next class.

• Shut Down- At the end of the school day, students should take the time to completely shut down the device.

This ensures regular updates are completed as needed.

• Graffiti – Users are not to deface or graffiti any part of the device.

• Updates – Users are expected to continually check for updates and complete the installation of said updates off campus.

At home for families Parents are encouraged to ensure that their child has a balance of outside activities and cultural pursuits. The device provided by the College is not intended to dominate a student’s lifestyle, and parents are encouraged to monitor the amount of “screen time” to which students are exposed and discuss strategies with their child for ensuring a balanced lifestyle.

The following tips are provided as a guide to good practice: • Furniture – encourage students to use the device on a desk when working for an extended period (e.g., when working on an assignment). This will ensure a better ergonomic position is adopted and removes the heat transmitted by the device from direct contact with the body; • Position – place the device in a comfortable position when using it. The top of the screen should be just below eye level, approximately one arm’s length away and centred in front of the body; • Optional extras – a better ergonomic setup can be achieved by adding a Bluetooth mouse and a large monitor if desired. Care should be taken in the selection of a monitor to ensure it is compatible with the device and the appropriate adaptors are purchased; • Regular breaks – Students are encouraged to stand up or take a short break every 30 minutes when working for an extended period of time.

USER RESPONSIBLITIES Addition and deletion of software Users may download and install more software. They are responsible for ensuring that all software and downloads are legal and appropriate for storage or use on the College device.

Back up of files on the device Users will save all of their work to their OneDrive account; however, some large multimedia files will need to be stored locally on their device. Regular backing up of these files is the responsibility of the user. Portable storage devices such as USB thumb drives or portable hard drives can be used for secondary storage, but must also be backed up.

Costs associated with additional storage are to be incurred by the student.

Charging of batteries It is the user’s responsibility to ensure that their device battery is fully charged at home each night.

Loss or damage of a charger is not covered by any warranty or insurance policy and will have to be replaced at the user’s expense.

Cleaning and care of the device Users are responsible for ensuring that their device is always kept clean. It is imperative that the user regularly wipes down the outside case with a damp (not wet) cloth.

Device screens can be gently wiped with a lint cloth or with a damp tissue. Cleaning agents are NOT to be used unless purchased from an authorised computer store.

College ownership The College is the lessee of the device and will determine the use and availability of the device for users. Users who are in material breach of the agreement and/or deny any of the College’s rights to the device may be subject to disciplinary action including loss of the use of a College device.

Control of the device will always remain with the College, even though the student has possession of the device at the College or elsewhere. Nothing in the user agreement, nor the delivery of the device by the College, constitutes a transfer of ownership of the device to the student or a parent/guardian, or an agreement to transfer ownership, or imposes an obligation for, or confers a right to, transfer of ownership of the device.

Indemnification Students, and parents/guardians agree to reimburse and hold the College harmless from and against all liabilities, costs, collection costs, unacceptable use, causing harm of damage to other through its use and damages (including attorney fees), which arise out of or relate in any way to the use of, misuse of, or failure to return the device equipment or software by the user or others.

Food and beverages Users are not to eat or drink whilst using their device. This increases the risk of accidental spillage on the keyboard or device which may result in significant damage.

Device use Users need to ensure that their device is being used in a physically safe and supportive way i n a ll learning environments. The device is NOT to be carried around whilst the screen is open.

The user is not to give their device to another student or family member to use on a permanent basis.

Modifications, upgrades, and repairs Users shall not modify, upgrade, or attempt repairs to the device without the express written permission of the College.

The Parent/guardian is responsible for the cost of repairs to the device, including the carrying case/sleeve and peripheral equipment, or its installed software where it is required because of the user’s misuse, negligence or intentional conduct, or other acts or omissions in violation of the agreement.

Offensive content Users are prohibited from accessing or storing offensive images, video and audio on the device or other digital storage devices that are connected to the device. This includes images, videos or audio that is offensive to other cultures, religions and learning abilities. This may result in disciplinary action and or loss of the device.

Stickers and permanent markers Stickers and markings are not permitted on the device under any circumstances. Appropriate identification can be slipped under the computer case to identify the device for individual users.

Storage at home and the College When at home, it is the user’s responsibility to take care of the device at all times. At home, the device should be stored in a safe place, out of reach of young children and away from areas of excessive heat.

At the College during lunch and recess breaks or when devices are not in use they are to be stored in a locked locker or left in the classroom.

Termination of the agreement Termination of this agreement shall occur automatically under any or all the following circumstances: • When the user is not registered at the College; • Breach of the terms of this agreement or other College policies; • Upon notice to the user of termination from the College, with or without cause.

Upon such termination, the user shall return the device and all associated equipment and software to the College within 48 hours from the user’s last class period.

Transport Devices are not to be taken out of their protective case/sleeve. Additionally carrying the device in a carry bag or College bag either on campus or off campus will provide extra protection. This includes transporting the device from class to class or specialist areas. Users must also take care to protect the device on public transport. Users should not leave bags unattended in public places and should endeavour to protect their device from the weather.

Damage caused by inappropriate transport of the device is not covered by warranty or insurance agreements.

The device is only covered for theft/loss of any kind whilst the device is in transit.

DATA & SOFTWARE Each device will be provided with the College’s approved learning software and configured for use on the College network. The device will contain all the licensed enterprise-level software that the user will need to engage in their studies.

Users may, from time to time, be required to install additional software, but only approved software and apps may be installed. Software updates will normally be deployed through the network; however, in rare cases the device may be recalled for re-imaging.

College Software • Microsoft Windows.

• Microsoft Office Package.

• Virus protection.

• Additional specialist applications as required.

Online versions of textbooks (where available) will be available as downloadable PDF files from the College network or web hosted via a password provided by the publisher such as Pearson Bookshelf. Students will be advised of the appropriate details by their classroom teachers.

Note: Software installed by the College is under copyright and must not be distributed or deleted.

Software license agreements The College is the sole owner of the software included with the device. Any copying, modification, merging or distribution of the software by the user, including the written documentation, is prohibited. The user is responsible for complying with all hardware, software and service provider licensing agreements, terms of use, and applicable state and federal copyright and other intellectual property protections. Violation of any such licences, terms or laws shall constitute a violation of this agreement and the user may be subject to disciplinary action.

The ability to install software such as games and additional programs not licensed by the College will be the responsibility of the user. All installed software must be legal and appropriate. If a user installs inappropriate software, or uses games and other non-approved software during class time, the device may be locked so that this software cannot be installed on the device.

TECHNOLOGY – SAFE USE Hillcrest Christian College shares responsibility with parents, government and the community to protect our children from the impact of inappropriate material and or use of the Internet. This protection comes in the form of many mechanisms to block inappropriate content at the College.

The College can block/unblock sites to allow an additional level of security. The College has the provision to unblock sites that may be filtered based on educational needs.

The College strongly encourages active supervision of your child’s use of technology at home. The internet is a fantastic learning tool and enables access to information that supports all areas of our curriculum.

The following guidelines should be followed when your child is using their device at home: • Supervise your child in a public room like the lounge room; • Avoid your child accessing computers in bedrooms or rooms that can be closed off to other members of the family; • Ensure that you establish some expectations regarding internet use at home. You should feel empowered to ask your child for their passwords for any websites that they may be using; • Most Internet browsers have a “History” menu that can be accessed to allow you to see the sites that your child has visited recently; • Ensure your child never provides personal information on a global system to identify friends or themselves in photos; • Educate yourself and your children about potential dangers online and how to make the right choices about online behaviour.

The College will endeavour to provide parents with supporting resources and information for appropriate and safe use of ICT tools including online environments.

CYBER BULLYING The College has policy and procedures in regard to bullying as per the College Behaviour Policy. The College will not tolerate any form of bullying, including Cyber Bullying.

Using electronic communications to bully others is seen as no different to any other form of bullying and it will not be tolerated. Consequences will be applied for any user who engages in any form of bullying including Cyber Bullying.

FREQUENTLY ASKED QUESTIONS Below is a list of commonly asked questions by staff, students and parents/guardians. As more questions are asked by the community we will endeavour to update our FAQs. Q. Who owns the device?

Hillcrest Christian College is the lessee of the device for the full 3 years of its lease cycle and then device remains the property of the College until either sold; donated or disposed of . The user is responsible for the device and its care.

Q. Does my child keep the device if they leave the College?

As the device is leased by the College, if a student leaves the College prior to the end of the 3 year cycle, the device must be returned to the College prior to leaving. The student/parent will get first option to buyout the device at the end if the 3 year cycle Q. How will the device be distributed?

In the week before the commencement of the year, a distribution time will be arranged. Distribution will continue into the first week of Term 1. Both students and parents are required to sign-off on the Student Device Agreement prior to taking the device.

Q. Can I get a device if I am not at the College at the start of the 3-year program?

The College will provide a device to incoming students. Where practical the device will be the same as the one all other students in the year level have been provided. In the event that an identical device is not available a similar one will be provided. One2one devices cannot be issued to students outside of the one2one cohorts.

Q. Is it compulsory for my child to bring his device to College each day? What if they do not bring it?

Yes, it is compulsory for students to bring their device to College each day. While the device may not be utilised in every lesson, it is an essential tool for their learning, just like their exercise books. Students who forget to bring their device to class will be required to complete all activities using pen and paper and may be required to catch up on any online activities for homework. Students who regularly fail to bring their device will be referred to the Head of House for further consequences.

On special occasions, such as Athletics Carnivals or camps, students will be advised to leave their device at home.

Q. Will my child still need textbooks and exercise books?

Yes, they will. Students will still need exercise books as not all work will be completed on the device. Online versions of textbooks will be made available wherever possible.

Q. Can students use the devices during breaks?

Hillcrest is a device free zone outside of school classes from 8:25 to 3pm each day i.e during breaks. This is so that our students can develop friendships and community and to have a break from their device.

Q. How do students recharge their device during the day?

There are limited provisions within the College to allow students to recharge their device. Students are required to charge their device at home each night.

CONTACT For further information on our one2one device program, please email one2one@hillcrest.qld.edu.au Please find following the User Agreement.

USER AGREEMENT INTERPRETATION The term ‘device’ refers to the laptop device itself as well as all accessories and documentation that accompanies the laptop.

This includes, but is not limited to, the power adapter, stylus and the protective case/sleeve.

The term ‘software’ refers to any content that is pre-loaded or loaded onto the laptop by the College, or its associated vendors. This does not include personal content loaded onto the laptop by the student.

BACKGROUND • You, as the parent or guardian, have a child (the student) attending the College; • The College relies on the device to deliver many of our educational programs to students; • This Agreement sets out the basis on which the student will be permitted to have access to a device owned and provided by the College, and to use software specified by the College, to undertake educational studies at Hillcrest Christian College.

AGREEMENT General We provide the student with the limited right of access to the College device which is supplied to students in accordance with this Agreement, while the student is enrolled at the College.

Control and ownership of the device The student’s access to the device is not an exclusive right. The College reserves the right to: • Decide who uses the device and the use to which the device is allocated; • Review all material on the laptop conducted by authorised College staff; • Collect the laptop immediately if the student leaves the College. In the event the device is not returned, the parent/guardian will be billed the full cost of the device; • Recall the device for any reason (including the upgrade of software, to perform maintenance, and to ensure device is being used for its proper use in compliance with this agreement).

Control of the device will always remain with the College, even though the student has possession of the device at the College or elsewhere. The College lease the device and it is not owned by the student. Nothing in this agreement, nor the delivery of the device by the College, constitutes a transfer of ownership of the device to the student or a parent/guardian, or an agreement to transfer ownership, or imposes an obligation for, or confers a right to, transfer of ownership of the device.

Obligations of the parent/guardian and the student • Both the student and parent/guardian must ensure that the device is kept in good working order and appearance. It must not be defaced, damaged, have stickers or writing placed directly on the surface of the device, or lost; • The student is only permitted to have and use the device at the College, at the student’s home and at such other places as the parent/guardian accepts responsibility for; • The device is intended for the student’s educational use only; • While at the College, the student is solely responsible for the device and: • must be with the device always except for when the device is stored securely or is officially left with the College’s IT Department; • The device cannot be left alone with other students, members of the College staff (except officially at the College’s IT Department), or any other member of the college community or public except in the case of medical emergency; • Software that is pre-loaded or loaded onto the device by the College or agents of the College is licensed to the College. Both the parent/guardian and student must ensure software is not copied, deleted, or transferred off the device for any reasons at all; • The student understands that no “unlicensed” software may be installed onto the device. The College accepts no responsibility and cannot guarantee support for any unofficial software or data installed onto the device. The consent of the College is required to adjust or alter the device in terms of addition or deletion of any hardware or software. If the College consents to the addition or deletion of any hardware or software, the student must return the device to the original stage prior to returning it to the College • The student will not remove, conceal, or alter any device packaging, markings, tags or plates or engrave or mark the device in any way that could reduce the value of the device. The student must return the device with the serial number that was issued with the device (if required). The student understands that they will be charged for any necessary replacement items. The stylus, charging cord and case/sleeve are not covered under warranty; • The student will not sell, assign, transfer or otherwise dispose of the device, including on a temporary basis. The student will not allow other people to use the device including family and friends. The student will not allow the network user accounts and password to be used by anyone other than the student. The student understands that due to the College’s software licensing arrangements, the device cannot be used for any commercial (or business) purposes.

© 2021. Hillcrest Christian College Ltd. All rights Reserved. ACN 010381334 ABN 68 947 459 366 CRICOS 01043C Hillcrest Christian College is an interdenominational ministry of Reedy Creek Baptist Church and Queensland Baptists and is operated by Hillcrest Christian College Ltd.

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The student must use the device in compliance with the Hillcrest Christian College Code of Conduct; The student acknowledges that the use of the device, software and computer network is subject to the College’s Acceptable Use of ICT Services – Student, B220 No illegal or illicit material (electronically or physically) is to be loaded, stored, affixed, or processed by the College device; The College may retain the device and provide it to the Queensland Police Service in the event that the College become aware of illicit or illegal material being accessed, processed, or stored on the device The student must ensure the device is not disassembled or reengineered, and hardware is not modified in any way; The student is responsible for the replacement of the stylus, stylus nib, battery and charging cord, as and when needed; The student must take all reasonable steps to prevent a virus from infecting the laptop. Such steps may include: monitoring data that is downloaded from the internet, virus checking any USB or other data content that is loaded onto the Laptop.

Faults and liability • The student acknowledges that the device was tested before it was issued to the student and they are responsible for any loss or damage to the device while it is in the care of the student; •

The student will follow the User Responsibilities outlined in the One 2 One Device Program Information Booklet;

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The student is required to intentionally keep the device in good working order, and will notify the College’s IT department immediately of any defect or malfunction, or if the device is lost, stolen or damaged. In the instance of a stolen device, the student will report the theft to the police, where appropriate;

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The student and/or the parent/guardian must exclusively use the College’s IT Department for all technical issues that result from the use of the device;

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In the case of a software fault or error, the student should return the device to the College’s IT Department;

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The student will participate in any evaluations of the device if requested. The student acknowledges that they may be required to return the laptop to the College’s IT department on occasion, for the configuration of the system to be adjusted, the system inspected, and/or to receive maintenance and upgrades. The student understands that he/she will be notified as and when this is required. The student understands that the IT Department will conduct audits of devices and associated costs to repair any damage will be charge to the student;

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The student is responsible for all data and content that they have loaded onto the device. It is the student’s responsibility to regularly backup their data and to complete a backup before submitting the device to the College’s IT Department. The College is not liable for any loss of data;

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The College reserves the right to erase all data and software off the device without notice;

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The parent / guardian is liable for all damage to the device;

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The parent / guardian may be charged to repair or replace the device (including theft), full or partial costs associated with the repair or replacement, including but not limited to: insurance excess, damage that is not covered under the standard manufacturer’s warranty or labour within the College’s IT Department.

Return of the device • The parent/guardian or student must return the device in good condition and working order, prior to the student leaving the College at the end of their education, unless they have decided to pay the nominal fee to retain the device.

• The College reserves the right to require the return of the device at any point in time without reason.

• The provision of the device is related to the student’s enrolment. Should the condition of enrolment change, the student understands that the device will be returned to the College.

• The student acknowledges that the device remains the property of the College and must be supplied to the Information Technology (IT) department as requested, under the following conditions: a) Immediately upon request, in “as‐is” condition; b) If nominated by the College, with all personal files and programs removed, and the laptop and all related equipment in good working order: (i) Within one (1) working day, of an official request in writing by the College; or (ii) No less than one (1) working day prior to departure from the College, subsequent to cessation of enrolment; or (iii) Where there has been a breach of any of the terms of this agreement.

• Any variation to these conditions will be solely at the discretion of the Executive Head of College. Failure to return the device, as outlined in the above conditions – may delay the release of final College documents.

© 2021. Hillcrest Christian College Ltd. All rights Reserved. ACN 010381334 ABN 68 947 459 366 CRICOS 01043C Hillcrest Christian College is an interdenominational ministry of Reedy Creek Baptist Church and Queensland Baptists and is operated by Hillcrest Christian College Ltd.