Shared messaging with HRCA

Water Conservation Planning

o Increased community water use monitoring o Increased enforcement, including warnings and fines o Increased outreach to HOAs and irrigation accounts o Monitoring AMI accounts for excessive days of use o Open house with HRCA o Present to HRCA delegates 19 July o Potential door hangers for residential customers, especially large lots o Potential lunch and learns over Zoom

o Communication with landscapers on new restrictions

2-day per week watering schedule

Single-family and small multi-family (less than 7 units) residential properties with odd-numbered addresses

Single-family and small multi-family (less than 7 units) residential properties with even-numbered addresses

Multi-family (7 or more units) and apartment properties

Office Buildings

Properties that are managed for the sole enjoyment and recreation of the public, including parks and schools

All others Sunday Wednesday

Saturday Tuesday

Monday Thursday Tuesday Friday

Any day(s) of the week in compliance with the water budget

Monday Friday

Other Utility Status

Normal o Castle Rock o Parker o Aurora o Denver o Colorado Springs o Englewood o Fort Collins o Golden o ECCV Drought Watch o Longmont o Greeley o Thornton o Boulder o Broomfield o Brighton Stage 1 o Pueblo West o Manitou Springs o Aguilar o Trinidad

Denver Water is going to begin messaging to only water 2 days a week.

Finance and Billing Planning

o Higher rates for exceeding water budget go into effect for billing periods that begin after the date of adoption by the board o If rates are effective 1 Aug:

o Highlands Ranch residential customers see higher rates on their early Oct bills (Aug-Sept use) o Mirabelle residential and commercial customers see higher rates on their early Sept bills (Aug use) o Commercial customers see higher rates on their late Sept bills (Aug-Sept use) o Customer service team trained on Stage 1 restrictions for questions/concerns from public o Increased communication between customer service and field staff regarding leaks or high use accounts

Discussion

Reservoir Levels

System Use