July 6 Centennial Water Drought Presentation

Special Board Meeting – July 6, 2022

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Drought Committee Recommendation o Recommend moving to Stage 1 Drought o 2-day per week watering o Stage 1 drought rates

o Three primary drivers

o Daily demand frequently approached July levels in May and June o Reservoir levels are 30% below average for June o Calls on the S. Platte River have frequently called out CWSD and Englewood rights that are normally in priority

o Projected continued hotter/drier weather will exacerbate conditions

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Implementation Plan o Board considers staff recommendation: o Special meeting on July 6

o If board votes to move to stage 1:

o Staff informs public that watering restrictions will go into place in 2 weeks (July 20) o Staff continues media and conservation plans o Board meets on July 27 to consider rate increase, which would go into effect for billing periods beginning on or after 1 Aug (statutory requirement for 30 day notice) o Staff hosts public seminars

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Community Relations Planning (1 of 2) o Continued messaging in advance of Stage 1: 1.

Updated Posters – Rec Centers and Library 2.

Article in Herald this week 3.

Social media 4.

Messenger Magazine – delivered to homes week of July 4 5.

Calls/emails to sub-HOAs 6.

Shared messaging with HRCA

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Community Relations Planning (2 of 2)

o After deciding to go to Stage 1: 1. News Release 2. eNewsletter 3. Community event signs 4. Joint messaging with HRCA 5. Present at July 19 HRCA Board & Delegate meeting 6. Continue messaging on social media, community event signs, and posters at Rec Centers and Library 7. Postcards mailed to all customers announcing Stage 1 restrictions 8. Open House and Lunch & Learn 9. Send info to sub-HOAs 10. Update handout water monitors pass out 5

Water Conservation Planning o Increased community water use monitoring o Increased enforcement, including warnings and fines o Increased outreach to HOAs and irrigation accounts o Monitoring AMI accounts for excessive days of use o Open house with HRCA o Present to HRCA delegates 19 July o Potential door hangers for residential customers, especially large lots o Potential lunch and learns over Zoom

2-day per week watering schedule Single-family and small multi-family (less than 7 units) residential properties with odd-numbered addresses

Sunday Wednesday

Single-family and small multi-family (less than 7 units) residential properties with even-numbered addresses

Saturday Tuesday

Multi-family (7 or more units) and apartment properties

Monday Thursday

Office Buildings

Tuesday Friday

Properties that are managed for the sole enjoyment and recreation of the public, including parks and schools

Any day(s) of the week in compliance with the water budget

All others

Monday Friday

o Communication with landscapers on new restrictions

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Other Utility Status Normal o Castle Rock o Parker o Aurora o Denver o Colorado Springs o Englewood o Fort Collins o Golden o ECCV

Drought Watch o Longmont o Greeley o Thornton o Boulder o Broomfield o Brighton

Stage 1 o Pueblo West o Manitou Springs o Aguilar o Trinidad

Denver Water is going to begin messaging to only water 2 days a week.

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Finance and Billing Planning

o Higher rates for exceeding water budget go into effect for billing periods that begin after the date of adoption by the board o If rates are effective 1 Aug: o Highlands Ranch residential customers see higher rates on their early Oct bills (Aug-Sept use) o Mirabelle residential and commercial customers see higher rates on their early Sept bills (Aug use) o Commercial customers see higher rates on their late Sept bills (Aug-Sept use)

o Customer service team trained on Stage 1 restrictions for questions/concerns from public o Increased communication between customer service and field staff regarding leaks or high use accounts

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Discussion

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Reservoir Levels

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System Use

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