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Company Profile

CYBER RISK IMPACTS FOR THE HIRE INDUSTRY

ALL BUSINESSES TODAY rely on IT and technology. We use them without thinking in the same way we would have used a calculator or fax machine in the past. Yet improvements in efficiency come with a whole new area of risk for businesses of all sizes. The hire industry is no different. The average financial impact of a cyber-attack on a business is $159,000 according to a survey issued by Hewlett Packard toward the end of last year. Yet less than 5% of New Zealand SMEs have cyber insurance as protection. The simple fact is that cyber risk and threats are developing and changing. There have been increases in both ransomware attacks and social engineering (e.g. sending e-mails impersonating senior colleagues) and losses are mounting. Cyber insurance can play an important role. Cyber insurance is, in many ways, different to other forms of insurance. Some insurers will undertake pre-policy risk assessments and advise you of your system vulnerabilities and what needs to be done to fix them and some will provide real time threat assessments advising you of new threats specific to your systems. All insurers will provide 24/7 cyber response services to help you manage an attack or recover from a loss. Understanding the risks, you are exposed to and the likely costs and impact of an attack on your business is important. No system is perfectly secure. Having a well thought through recovery plan that includes an element of insurance assistance will help improve the resilience of your business. ■

For further information contact David Chow, Executive Broker ICIB on 027 482 6832, email David.chow@icib.co.nz or visit www.icib.co.nz

BE PRESSURE BRINGS WEALTH OF EXPERIENCE TO NZ MARKET

BE Pressure Supply is a 3rd Generation family owned business

STARTING IN THE agriculture equipment business back in 1969, Braber Equipment made a bold expansion from the wholesale agriculture market in 1991 and started BE Pressure Supply, a manufacturer of pressure washers and accessories. The goal was to compliment the agriculture products being sold through Braber Equipment in Canada and the Pacific Northwest and offer end-users quality products with exceptional value. Since that time BE Pressure has grown from a three man operation in a small warehouse, to eight North American distribution facilities, five international manufacturing facilities and proudly exports to more than thirty countries globally today. With a strong team of employees focused on designing quality products and delivering good service, they plan to continue their quest to be as innovative in the future as they have for the past twenty years. It is their family driven philosophy that has allowed them to grow in an industry that has seen much consolidation in the recent years amongst the competition. BE continually meets the needs of their end-users and supports their Dealers whilst adapting their support and products, knowing that every new opportunity is a challenge to fulfil. BE in New Zealand originally focused singularly on the High-Pressure Cleaning industry, including Pressure Cleaners, Industrial High-Pressure Pumps and Sewer Jetters. Many of their team have been involved with these products for most of their working careers. BE New Zealand now represents a group of premium North American, European & Australian manufacturers with outstanding international reputations, including Comet Italy, BE Pressure Canada, BAR Group Pty, Honda Engines, PA, Tecomec, Maer and CAT Pumps. BE New Zealand’s imported products are complemented by a full range of New Zealand designed and manufactured machines built in their New Zealand production facility to fulfil more specific requirements, such as Mine Site Machines, Sewer Jetters and Trailer packages and a full range of domestic to heavy industrial range of electric pressure cleaning equipment. In 2015 BE New Zealand, in partnership with BE Canada and BAR Group Pty, expanded their product categories under the BE Power Equipment brand to satisfy market demand and provide a wide range of Australasian manufactured and imported Power Equipment including Portable Generators, Water Pumps, Air Compressors, Log Splitters, Wood Chippers, Agricultural Spraying Equipment, Heating, Cooling & Ventilation products. BE New Zealand is now the largest supplier to the New Zealand market for engine driven pressure cleaners, aided by utilising the world’s best engine brands including Honda, Yanmar and Kohler. Their own Power Ease brand of engine is a proven performer for those not wanting to step into the high-end market. BE New Zealand’s customers are supported by both call centre staff and field staff dedicated to local sales and technical assistance, with locally warehoused stock in Hamilton for immediate needs. ■

For further information contact BE Pressure Supply Ltd on 07 849 0000 email sales@bepressure.co.nz or visit our website www.bepressure.co.nz

NEW ZEALAND, WE’VE GOT YOU COVERED

When it comes to access equipment, JLG Industries’ Auckland branch provides New Zealand customers with everything they need

BASED IN the suburb of Mt Wellington, this large and modern facility features a selection of display equipment for sale including boom lifts, scissor lifts, vertical lifts, compact crawler booms and low-level access machines. The site is also home to a large workshop that undertakes predelivery checks servicing, repairs, inspections and major rebuilds. Additionally, the facility features integrated warehousing that’s capable of dispatching spare parts around the country at short notice or making them available for local pick-up. There’s a team of 10 JLG staff based at the site including three mobile service technicians; a further four mobile service technicians are based across other parts of the country (Wellington, Christchurch, and Central Otago), providing the convenience of job site servicing and breakdown assistance if required. JLG Industries (NZ) Branch Manager, Cameron Neilson, said the New Zealand branch was well credentialled to support local customers, with prompt, efficient and professional service. “There’s a major focus now on investing in our staff. Among the programs are a range of industry related training and qualification activities. “We’re also increasing our focus on what our customers need to run their equipment and machines more efficiently, this includes having more parts in stock and available. Another recent change is an expansion of our operating hours, as well as upgrades to our Online Express parts portal, making it more convenient for customers to get what they need.” Visitors to the Auckland branch in the coming months will also notice several layout changes – these have been designed to increase the workshop footprint and to free-up floorspace to establish a dedicated display area for new equipment sales, with the view of providing customers with a more professional purchase experience. ■

New Zealand’s leading insurance broker is now HERE to help.

We’re pleased to have arrived in the Hawkes Bay, helping our local businesses get all the protection and insurance advice they need. For more information call Willy Horvath M: 027 455 5848 E: william.horvath@icib.co.nz

Don’t lose out if you lose your equipment

Your equipment is your livelihood.

Making sure that your assets are properly insured is essential. ICIB has developed an insurance policy especially for HIANZ members that includes amongst other advantages: • theft of equipment while out on hire

• replacement value up to 12 months or 18 months depending on type of equipment • no weather exclusions for marquee claims

• full replacement for marquees

HIANZ members receive special premium rates and a dedicated team to manage your policies and claims.

We have been working with HIANZ members since 1996. So we understand your challenges.

Call us on 09 377 4314 or email: insurance@icib.co.nz for a no obligation chat.

icib.co.nz

IT’S TIME TO BE RUTHLESS

It’s about this time of year that D’Gnome finally gets over the shock of putting together the upcoming sales and expenses budget

D’GNOME had a rant in the last issue about the cost of staff and the difficulty in getting really good people. That cost certainly got highlighted in this years in-house budget, with anticipated staff costs making up a higher percentage of overall sales. Ouch! Hire, especially short-term hire, is a labour intensive business. It’s especially tough if you have a quick turn around of high maintenance gear like garden equipment or party hire items. It got D’Gnome thinking: what could we do to mitigate some of the labour costs. D’Gnome spoke to a mate in business who suggested a couple of ideas.

1. wHAT IS NOT PERfORMING?

We often carry lines of equipment that don’t pay their way. They’ve either got a shitty return on cost or take up too much time to clean or maintain but for sentimental reasons we haven’t got around to flicking them on. The sad truth is that it’s just not worth it. Wake up, realise there are no sacred cows and get rid of them. D’Gnome’s mate asked the heartless question: What would the receivers do if they walked in your door tomorrow? Turn that money into something useful.

2. wHAT cAN YOU MAkE MORE EffIcIENT?

Cleaning is a constant bugbear in our industry. If it takes too long to clean a certain piece of equipment get rid of it. Perhaps investing in a new automatic wash system or wash bay might save you time and money, or an expansion of work space to avoid shuffling equipment. How can we do more with less manhours? At $22 - $30 per hour it probably won’t take long to recoup the costs and you’ll have a happier team.

3. wHAT cAN YOU MAkE MORE RELIABLE?

We all hate breakdowns. D’Gnome hasn’t seen any research from the hire industry but it must cost 4 – 5 times the amount of time to rectify a breakdown as it does to carry out preventative maintenance. It’s worthwhile keeping a log of customer complaints (including breakdowns) just to track any particular trends with dodgy gear or insufficient servicing. D’Gnome had one item in the fleet a few years ago that caused minor annoyance. Once we realised it was a trending lemon we got rid of it and made life better for everyone.

4. INVOLVE YOUR TEAM

Task them with a challenge to make life better. It might involve better scheduling or providing better workstations or carrying more spares. American General George Patton famously said “Never Tell People How to Do Things. Tell Them What to Do, and They Will Surprise You with Their Ingenuity.” It’s worth giving them clear direction and a few resources to have a go at getting more accomplished with the same people. ■

photo by Scott Graham - Unsplash

WELCOME TO OUR NEWEST HIANZ MEMBERS

full hIre members aIr space structure ltd

Martin at Air Space Structures has been operating in NZ for 3 years now. The company sells, designs and manufactures inflatable marquees, dome, wall and event spaces, and also hires out standard structures. They are part of UK based company Evolution Dome. Kenton and hedges

Kent and Shelley are based in Pahiatua. They noticed there was a demand for hire in the area and set up a small hire business, hiring out equipment such as tip trucks, scissor lifts, diggers and other hire equipment. They are looking to expand into landscaping, as well as growing the hire business. Keep a look out for their new premises! mIne 2 holdIngs ltd

Robyn and Grant Street are a new small company based in Te Puke, offering the hire of an excavator on a trailer. They are looking to grow the hire side of their business. mIzIn toKoroa

Smith and Smith Holdings Ltd is taking on the Mizin Cabin Hire franchise for the Tokoroa area. They are part of Mizin Cabin Hire, who have been members for some time now and are franchising their business to different areas of the country. mIzIn tauranga

Andrew Cutfield has purchased the Franchise for Mizin Tauranga. He is in the process of establishing the business. They are part of Mizin Cabin Hire, who have been members for some time now and are franchising their business to different areas of the country. henderson equIpment hIre and repaIr servIces ltd

Jason Foley bought Henderson Equipment Hire and Repair Services 9 years ago, it’s in the same location it’s always been in, and was established around 1971. Their main focus is equipment hire and they do a lot of servicing and some equipment sales. southern commercIal traInIng ltd

Southern Commercial Training Ltd is a new company owned by Daryl Stephen. Daryl is a Silvercard Trainer/Assessor offering EWP and Forklift training in Invercargill and surrounding areas. waIheKe Island constructIon and contractIng ltd

Waiheke Island Construction and Contracting Ltd is based on Waiheke Island. Paul Walden, the owner, has been operating for nearly 5 years. They have a range of excavators and Hiab trucks suitable for all size jobs and all terrains available for hire. They also do Hiab cartage to and from Auckland and the surrounds on a weekly basis. supplIers and assocIates aIr solutIons ltd

Air Solutions is a Commercial and Industrial climate humidity control design, sales and rental business. Their focus in on dehumidifiers and they provide full turnkey solutions into the Industrial and commercial markets. They have a rental section to their business and cover the country. epsnz ltd

EPSNZ started in the middle of lockdown 2020, they are based in Christchurch, and their focus is on EWP Servicing, Maintenance and Inspection. The small team have made a good reputation for themselves in this market space. grays auctIons

“Gray’s are well known by us all, in the asset disposal and equipment auction services sector. hs traInIng ltd

H S Training Ltd is a new business set up by Callum Anderson in Blenheim, offering independent training for the upper South Island to provide Silvercard EWP and Forklift training requirements.

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