hire&rental nEW ZEaLanD
ISSUE 18
JULY 2021
PRESIDENT’S MESSAGE
IN THIS ISSUE
W
hen I last wrote to you all in June, I had attended networking meetings in Christchurch and Auckland and was looking forward to our highly enjoyable HIANZ Conference held in Rotorua in early August. That does now seems like a distant memory after 100 days or so of restrictive alert levels in Auckland. Which is why I have been pleasantly surprised in my conversations with equipment hire members recently to find that confidence levels seem to be holding up, and that is translating to high activity levels for many. I have been impressed by the way members have adapted and been willing to invest in finding innovative ways to continue to trade during this fast-changing Covid Alert Level environment. My observation has been that in many cases the customer experience may have actually improved. Reservations placed ahead of time allow for equipment to be prepared and ready to go. If anything, wait times for customers have reduced, and in some cases the customers don’t even need to get out of their vehicles. Mask wearing, especially in Auckland has become the norm and many have adapted to wearing them more quickly than I ever imagined. Contactless payment systems have been introduced, often directly into computerised hire systems. There may well be lessons to be learned from the challenging times that we find ourselves in. I’ve learned that we may have been previously guilty of travelling too much. There is no doubt that face to face contact is vital for building relationships. Zoom or Teams meetings however can be a cost and time effective way of keeping in contact and conducting some aspects of business. The importance of having a digital presence and the ability to conduct business on-line has also proven to be essential. Vaccination is a topic that has dominated the media over the last couple of months. Vaccination is one of the few real tools that we have to reduce harm in the community and to enable the economy to make a sustained recovery, across all sectors. The conflicted and contradictory
legal framework that currently exists is a real challenge – and not just for our industry. Our obligations under the Health and Safety at Work Act to take all practicable steps to ensure safety, is in direct conflict with the Privacy Act and the Employment Relations Act. This has been one of the most challenging aspects of the last few months, and one which the government does need to provide leadership and take action to resolve. If vaccination was made mandatory for those working in the construction sector, that would make the legal mine field that we currently face less difficult. There is no doubt that the Hire Industry is an essential part of the supply chain for construction in New Zealand and should be included, if that were the case. If the government does not act soon, I expect that some members may choose to go down the risk-assessment path and consult with their teams on that basis. I do know that HIANZ has already put considerable effort into providing up to date information and advice to members regarding the impacts of Covid-19. I expect that it won’t be long before Rodney is able to offer some sort of basic framework for those members wanting to take a risk assessment approach to trading in the pandemic. Despite the obvious challenges over the last year or so, we can probably all think of businesses that we have had great experiences with. Continuing to work on improving the customer experience in our own places of work is an opportunity that we all have. Not taking customers for granted and working hard to reduce friction wherever possible is the key. Doing this will ensure success, no matter what alert level or restrictions are in place. On behalf of the HIANZ Board of Directors I extend season’s greetings to you, your family and staff. Although this Christmas break and holiday season may be a little different from what we are used to, It is still a good time to relax, reflect on the year that was, recharge the batteries and get ready to take advantage of opportunities in 2022. Take care and stay safe.
President’s Message
3
Silvercard
5
CEO Diary
6
2021 Conference Review
8
JLG Cover Story
10
Best New Product Award Entrants
12
Dangers of Angle Grinders
15
Product News
16
Legal
18
EWPA News
21
Company News
22
Hire Industry News
24
Legal
26
Association News
28
Association Initiative
30
D’Gnome Undercover
31
Company Profile
33
What’s New from YRCO
34
Party and Events
36
NZFIA News
38
Product Innovation
40
HIANZ Staff Focus
41
New Members Page
42
Suppliers Website Directory
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PUBLISHER Rodney Grant HIANZ Mobile: 021 997 184 Email: ceo@hianz.net.nz ADVERTISING & EDITORIAL Ross Barnett Brainstorm Communications Mobile: 021 649 939 Email: ross@brainstorm.co.nz
HIANZ HIRE & RENTAL 2021 -
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SILVERCARD
SILVERCARD IS GROWING
On 8 October 2021, The NZ Forklift Association announced it was starting a forklift training programme in conjunction with HIANZ. NZFIA are using the branding of Silvercard™ to promote their Forklift Competent Operator training product. The programme started in earnest in Mid-November to get trainer/ assessors up to speed on the presentation and resources.
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he association has had constant calls about the quality of training in the industry for many years. There is a very large inconsistency in the quality delivered and it isn’t postcode related. It seems that there has for many years been a race to the bottom on the price of training and this has driven the quality down. Not to be overlooked is the fact the industry has a guidance document still in force, written by the then Department of Labour and people still provide training to that level under the auspices of an “OSH” certificate. All forklift trainers are required to be registered by Competenz who were authorised to manage training by Worksafe. Competenz has at times struggled with the industry and now they are breaking up into the new vocational education streams the government has seen fit to bring in (a completely separate and page filling subject). The association has in the past been unable to provide support or put in
place a measurement of quality that can be used right across the country, until now. Silvercard™ Forklift Competent Operator training provides a high-quality training programme and furthermore, assesses all trainees to the NZQA Unit standards for forklifts. This measurement is how the programme creates consistency. The delivery through experienced, well managed trainers provides the quality. Silvercard™ Competent Operator provides both Elevating Work Platform and Forklift training and assessment. These two disciplines are closely aligned, and employers can be rest assured that staff who carry the Silvercard™ in either or both disciplines has been provided the best training and assessment available. Forklift users get the added benefit of holding a nationally recognised competency card for forklift operation and the added benefit of holding NZQA unit standards in forklifts, that may be used toward gaining a qualification.
New branding of the Silvercard™ Competent Operator card With the expansion of the training and assessment provided under the Silvercard™ banner, with Forklift training joining EWP training, the branding of Silvercard™ has changed to include the expansion of training available. Silvercard™ Competent Operator is the new name of the training programme and the card face shows both a forklift, or an EWP silhouette dependent on the competency held. The new branding is a further freshen up and provides the same look and feel across the two training programmes. Furthermore, development on a QR code on the card allows employers, site managers or anyone shown the card, to access the competency details of the holder. Giving further confidence that the person operating has been trained at the highest levels. ■
HIANZ HIRE & RENTAL 2021 -
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HIANZ CEO DIARY
Welcome back to our latest edition of the Hire and Rental Magazine It’s been interesting times since my last story to you all The words “nimble and adaptable” are now firmly entrenched into the vocabulary of a business owner. Being able to quickly change your business operations to fit the health requirements of the country is now kind of second nature. As much of a pain it is and it hurts us significantly in the pocket, our ability to bounce back out of that is the very reason you are a business owner. Your ability and measured risk taking is supposed to provide a return on that risk. Sadly, that is in the control of others at times, so your ability to be nimble and adapt is what will get you through. I am really amazed at some of our member’s tenacity. Especially in the Events sector. A sector that completely tanks every time we go into lockdown. Funnily enough, they don’t just roll over and die, they adapt and make it through. Some businesses are diversifying which is cool to see. I heard one member is contracting out their staff to scaffold businesses, another has gone into furniture deliveries etcetera with his covered trucks. Recently I visited a member promoting the “American retail sales driver of Halloween” by selling balloons and other paraphernalia, something they said was certainly helping the bottom line. Adapting and being nimble has to be the way forward now Geez, didn’t we dodge a bullet! We got our conference away on the second week of August, just four days before lockdown. This was our team’s first conference to organise, and I gather from the survey and the feedback from members I got to catch up with, that we did ok. We learnt a lot and there are definitely things we have put into the mind bank of what not to do next time, but overall we got through it. A big thanks to everyone who came PAGE 6
- HIANZ HIRE & RENTAL 2021
– Suppliers that filled our trade hall up, our speakers and presenters were amazing, and the delegates came with their cheque books and dancing shoes (and drinking gizzards according to the bar tab!). Though our attendee numbers were down, which hits us in the pocket and has cost us a bit this year, we had some great suppliers step up and support the association, none more so than our event sponsors of Youngman Richardson, Baytex, Synergy Hirebotics, ICIB, NZI, Point of Rental, Trackunit, Brent Smith Trailers, OMC Power Equipment, BE Pressure and TVH. Their financial support is what allowed us to do the cool things we do at conference. You have to come to see! Good Segue Rodney Engagement is the buzz words in associations. Now, I am no rocket scientist or the most knowledgeable at running associations but what I have worked out is this: Membership organisations are always trying to lift engagement with their members. I get it, they want a pat on the back and want to do more for members, they can’t think what’s best for their industry and so want the membership to tell them. I have been told by the circles I mix in for running associations (can you believe it, there’s an association for association executives!) that the key to growth is getting more members engaged. Engaged members give you the mandate to advocate on their behalf, to create wealth for their industry by getting more involved. Hhmmmmm… I see it this way. I’m not saying they are doing it wrong, if it works for them, all good. What I’m saying and this is where you can correct me if you want – There are 3 types of members 1. The highly engaged members (those probably reading this magazine) that value the support and contact we have with them. They look to partner with us because it works for their business and they like the idea of being able to turn to us regularly for support, ideas, networking and to just bend an ear.
2. Others want to have their say whenever it pleases or fall back and use our support when the hole, they have dug is very deep. 3. And then there are the businesses that just want to put the sticker on the door and say they are part of the industry professional association so that they can tick a box for prequalification’s and marketing. So, why do I have to push to get No.’s 2 and 3 to engage more? They pay their subscription, they get the magazine and the sticker, they are content? Force feeding them my snake oil is not going to get them more engaged. Am I just right to continue along the direction the board and highly engaged members want me to take the association and not worry about their opinions? At the end of the day, they are getting their perceived value from Hianz. Back to my number 1’s. You hold the key to our successes going forward. Your highly valued opinions will direct and carve our path. Thanks for calling the shots right so far, you make me look like I know what I’m doing!! What have I just said? If you want to help shape the future of the association and the direction it drives the industry, give me a bell. If you are content to follow along and think we are doing ok, fine. I’m not going to be a preacher or make this into a “Party Political Agenda Broadcast (PPAB)”. I’m here when you need me (infill with the tune of “Lady” by Little River Band). 1100 words already, crikey I waffle. Couple of things and projects to update you all (if you are still reading this) on: Duty of Care statements – As an industry we need to make sure we are managing safety well and this includes both upstream and downstream duties. I said last magazine and at conference I want to get a team together to help create an industry statement of intent. This is the call for interested people to provide a hand on this.
HIANZ CEO DIARY
The HIANZ board of Ant Smit, Dale Lilley, Paul Harrison, Paul Raymer, Martin Vogel, and Amy Gillies get together in December (via Zoom) to put together a strategic plan for the next few years for the association. If you want to provide some input, drop me a line. Our website has had further tidy ups. Thanks to Kylene for the work going on here. Go have a look at some of the changes and get ready to see more before Christmas. Social media, I’m not a fan of it but we are putting more effort into communicating out through these avenues. Find, follow and like HIANZ, EWPA, NZFIA and Silvercard on Facebook and LinkedIn. The more people we are “liked” by, the wider our audience on certain matters, like finding your stolen trailers. Did you know 30% of our revenue in the association (taking conference and Silvercard out of the equation) comes from stationery sales. It is a massive help to our cashflow. Please, please, please, buy off us. I am fairly confident the pricing is good, and the sales really help our
bottom line. Don’t give your stationery orders to others, support your little old association with them!! Webinars, we ran a series of Webinars over lockdown and have stopped now as the numbers of watchers had dropped. Feel free to go onto our website and watch the recordings. Some really good content there and as this was our first go at it, we have learnt a few tricks and have had some feedback on how to make them better. Let me know what you think. We will do a new round next year. Talking of the new year, we are going to be working on a range of pre-hire and post hire checks for our equipment ranges. This is to provide guidance around a minimum standard we should be operating at and tie into the duty of care statement. The last thing I wanted to rant on about is your staff. I can’t stress enough the importance of your team and having them in the boat with you to help steer through these troubled waters. Communication is the most valuable tool here. Not you telling them everything but getting 2-way
conversations going with them. Let them know you want to hear from them and as much as you might think they have nothing to offer, they are the ones who will be the most affected by your decisions, so having them play a part in talking about it is a good move. The Government has not provided clear guidelines on the vaccination topic which requires some of us to be jabbed. This runs you into an employment relations minefield particularly when there are no laws in place to help you to comply. I suspect there will be many more times that we will be put in a no-win situation by this government. So work with your team and get them of your side. We are currently developing some guidance and support information to help you through this minefield. That’s it from me. No more PPAB (my new acronym of the month, Party Political Agenda Broadcast). All the best as the country gets double jabbed (or not) and starts opening up so we can all get through the festive season without too much drama. ■ Good chat.
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2021 CONFERENCE REVIEW
RESPOND, RETHINK, RECOVER CONFERENCE 2021 REVIEW It’s fair to say that this was a conference like no other. So close were we to a countrywide lockdown that once again it nearly didn’t happen. But fortunately we dodged a bullet and were able to get together before everything closed down.
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ther organisations have not been so lucky. We know of other associations whose conferences were planned in the weeks following ours and it cost them dearly. Food has to be ordered 2 weeks out and setups were well underway. The bulk of non-refundable costs are realised so if you cancelled last minute and paid back attendees money, you’d still have the bear the majority of the costs. We were just so lucky to have got it done and dusted.
according to our judges Angie Williams, Mark Bacon and Tim Mikkleson each presented first class operations that they could be rightly proud of. We are going to re-invent the Hire Excellence Awards and will be running learning and support webinar classes on this in the new year. We are also considering incentives as part of the review.
This year saw a change to the exhibition floor plan in the form of a wagon wheel shape. Instead of the normal layout, exhibitors were setup around an outer ring, with “spokes” of stands extending back to a centre stage to provide a more inclusive environment.
Our big name key presenters at the conference included MC and a very pregnant and due anytime Antonia Prebble of ‘Outrageous Fortune’ and ‘Westside’ fame. She was ably assisted by Madeline Sami, NZ comedian and star of Sione’s Wedding who, as a key presenter agreed given the circumstances to also MC the Hire Excellence Awards.
This year’s conference was capped off with the Hire Excellence Awards which recognise and reward performance within hire companies. This year’s winners were Hirepool North Shore, Royal Wolf Auckland and Kennards Hire Dunedin. All of the entrants were awarded Gold Awards and
On top of this we had the most moving keynote presentation from Wiremu and Marsella Edmonds. This presentation was both amazing and thought provoking. Others to speak were, motorcycling legend, Andrew Stroud who bought with him a special show piece – a Britten motorcycle
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in the flesh! Business advisor Hannah McQueen, and Mike Allsop, Air New Zealand pilot and adventurer, rounded off the list. Our breakout speakers included Paul Harrison on ESDS sheets, APEX programme with Greg Ward, Andrew Messent of Downer, National Association of Woman in Construction programme representative Lynette Oxford, Silvercard training by Rodney Grant, Angie Williams on Hire Excellence Awards, Andrea Leighton of Ezicheq on paperless checklists, Geoff Hardy from Martelli McKegg on repossessions, Fleet disposal options with Josh Olsen from Olsen Commercial, Mark Walker of Worksafe on machine guarding and finally Gareth Kieran of Infometrics with an economic forecast construction sector report. It was a great week had by all and I think/hope the outcome proved beneficial for all concerned. Planning is already underway for the 2022 conference, watch this space! ■
2021 CONFERENCE REVIEW
HIANZ HIRE & RENTAL 2021 -
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JLG COVER STORY
ClearSky™ now within easier reach JLG Industries has recently increased accessibility to its innovative ClearSky telematics solution, by offering the technology as standard fitment on all new engine-powered boom lifts.
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s part of the initiative, new JLG engine-powered boom lift orders also receive a complementary three-year data subscription, allowing customers to access the JLG ClearSky Portal or API, enabling them to closely monitor machine parameters, equipment movements and other functionality. Since JLG ClearSky was introduced in New Zealand approximately three years ago, uptake of the technology has steadily increased, according to JLG Technical Services Manager, Luke Schubert. “More and more access equipment users are realising the benefits that ClearSky can deliver for their businesses,” Luke said. “In offering the technology as standard on selected equipment, we’re providing JLG owners with added value by making machine ownership more efficient and easier to manage.” Benefits of ClearSky ClearSky’s efficiencies provides can be broadly placed into three categories: increasing uptime/utilisation, enhancing safety/security and boosting productivity and performance. The technology allows the owner to know when, where and how the equipment is being used. It also provides automated performance
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- HIANZ HIRE & RENTAL 2021
reports and can send immediate notification if a problem with the machine arises. Furthermore, ClearSky will proactively schedule maintenance to reduce unnecessary service calls. To improve safety and security, ClearSky also allows the user to set-up geofences and time fences to protect the equipment from authorised operation, and saves time by immediately locating assets in the field. Machine performance is easily monitored via a portal that analyses each data point and is accessible via desktop PC, tablet or mobile device. This information when used in conjunction with the JLG BIM (Building Information Modelling) library, helps deliver the most suitable machines to the job site depending on the application. Luke said that initially clients were using ClearSky mainly for tracking, but increasingly were developing telematics strategies to help them take advantage of the extra capabilities available. “Aside from tracking, you can monitor how machines are being used – if they’re being underutilised and just sitting on site and not being productive, this is valuable insight,” he said. According to Luke, at its most functional, the ClearSky telematics data – which can be securely shared between the owner and JLG – also
...users are realising
the benefits SAYS Luke Schubert
allows technicians to more efficiently maintain equipment. “Being able to respond to an unexpected issue and resolve it as quickly as possible to reduce downtime is a key priority for JLG,” he said “We receive a maintenance or breakdown notification and in many cases can diagnose the issue without being on site. We can then despatch the closest mobile technician and ensure they have the appropriate parts on board to rectify the problem. “En route to the machine, the technician will already have a good idea of the issue and what’s needed to sort it out. The more efficiently you can action the repairs, the lower the costs and ClearSky can really help in this regard.” Access Control For additional functionality, JLG offers the intelligent ‘Access Control’ for its ClearSky telematics at an extra cost. By providing operators with a unique ‘smart card’, Access Control can restrict users who may not have the correct credentials or training from using a machine, thereby increasing work site safety. It can also provide check in/check out tracking and reporting to aid decision making based on usage and operator performance. ■
EVERYTHING YOU NEED TO STAY UP IN THE AIR,
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While we are famous for our premium range of equipment, it’s our product support we’re most proud of. In New Zealand, JLG is the only manufacturer to offer complete end-to-end service and support in-house. We have invested heavily in our support infrastructure in New Zealand to ensure we are always close by for the support you may need. And this infrastructure is the manufacturer – not a dealer network, which means our servicing, technical support, training, product knowledge and commitment is second to none. The way Ground Support should be.
New Zealand - 0800 4 JLG NZ (55469) www.jlg.com.au
Major Inspections
Certifications
BEST NEW PRODUCTS AWARDS
2021 BEST NEW PRODUCT AWARD ENTRANTS Hilti - Overall Winner The EXO-01 Overhead Exoskeleton is Hilti’s first endeavour into human augmentation. This ultralight exoskeleton can help delay arm/ shoulder muscle fatigue during long periods of overhead work to increase user comfort and productivity. It reduces overexertion that ultimately leads to downtime and potential injuries. This same support can increase career longevity to an ageing workforce. The EXO-01 delivers both increased productivity and improved health & safety to the construction industry.
Ezicheq Ezicheq have developed a game changer Asset, Risk and Procedure Management Cloud based platform. By using smart labels that track, report, alert and send reminders and critical information. guesswork and paper trails are a thing of the past.
ACCENT TOOLS Hikoki VB 3616DA is the worlds first Cordless Rebar Bender. Effortlessly cuts through 16mm High Tensile Rebar and bends to any pre-set angle up to 180 degrees.
BE Pressure Supply 120 BAR5027CJ - HEAT. This new Honda Powered SLIM water jetter drain cleaner allows you to go through standard size doorways. It has a massive GX690 Honda electric start motor using a premium Comet TW555OS Italian pump running at 5000PSI, 21LPM.
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STIHL The Stihl MS 400 C-M is the world’s first chainsaw with magnesium piston technology. This firstrate performance offers professionals what they want from a forestry tool: outstanding power with low weight.
Holer Diamond Tools DUSTcut is an innovative clip-on attachment affixed to the blade guard of any conventional angle grinder and eliminates all concrete dust (hooked up with a dry vac).
BEST NEW PRODUCTS AWARDS
2021 BEST NEW PRODUCT AWARD ENTRANTS Engineering & Compressor Services Ltd Atlas Copco H185 is a gamechanger when it comes to performance, energy-efficiency and versatility. The E-Air’s VSD motor is clean, compact, energy-efficient and quiet, while the compressors are easy to install and operate. No emissions, unrivalled efficiency, low noise levels and a plug-and-play design.
Milwaukee Tools The Milwaukee MX Fuel Equipment system goes beyond the limitations of petrol and corded units, utilizing the industries most advanced batteries, motors and electronics to deliver the best experience for users. The MX Fuel Breaker delivers a fast, safe and easy concrete demolition experience.
Get your Hire Business Online
Stevens Group The First Wheeled Chipper ST6P is the quickest to hire and de-hire of any chipper brand. No clutch or belts to engage, simply start machine up, full revs and ready! Super easy to train customers.
Digga NZ Ltd HALO - The future of drilling. Halo is an alignment system located in the hood ring of the Auger Drive, which provides the operator with a simultaneous clear line of sight to the auger drive and hole being drilled. HALO is currently available in New Zealand on the PD3, PD4 and PD5 auger drives.
join the online shopping revolution WITH ultimate hire We are a New Zealand owned and operated, webbased, equipment hire platform. Our aim is to increase the efficiency of lending products throughout New Zealand by providing a centralised hub for individuals and businesses to rent, hire and lend items. Ultimate Hire has many benefits that can not only save your business money, but also expand your marketing capabilities and your reach. We have worked hard to build a platform that gives hire businesses the ability to reach the online market, without the significant investment that goes with it. In today’s digital age, there are businesses out there getting left behind in the race. With the world at our fingertips, it is important for businesses everywhere to adapt to the digital age that we live in - Consumers want everything now, with a single click. Hire businesses need to be at the forefront of online shopping. We wanted to create a platform for these businesses to access and leverage off the vast opportunities that come with having an online presence; But with one goal in mind, Simplicity. We recognised that for some hire businesses, that getting online can be a confusing process. We built Ultimate Hire in a way that makes it easy for everyone to join the online shopping revolution.
OVERHEAD WORK REINFORCED EXO-01 Exoskeleton Hilti now offers the EXO-01 Exoskeleton as a pioneering solution to improve jobsite efficiency and help alleviate upper-body fatigue and pain resulting from repetitive overhead tasks. The EXO-01 leverages passive exoskeleton technology (mechanical expanders) that is intuitive, easy-to-adjust, well-balanced, lightweight, and offers a virtually unimpeded range of motion.
Bringing greater safety and comfort to demanding applications like overhead drywall, piping, air ducts, cables and conduit installation among others, the EXO-01 prioritizes safety and productivity. There has never been greater focus to improve health, safety, and efficiency on the jobsite. Let Hilti’s EXO-01 Exoskeleton help you redefine the way you safely and effectively tackle overhead work today.
CONTACT 0800 444 584 FOR A DEMO
ESDS UPDATE
THE DANGERS OF ANGLE GRINDERS Angle grinders are common in many Hire Companies workshops and showrooms. Their versatility, along with the recent addition of batterypowered grinders, has made these nifty little power tools very popular. Unfortunately, their versatility comes with an impressive number of hazards.
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he recent death of a construction worker in Brisbane highlighted the dangers of using angle grinders. According to the reports the man, believed to be in his 50s, suffered a fatal injury when a small metal shard spun off from the 230mm grinder and struck him in the neck. Worksafe Australia noted that he was using the grinder to cut the base of a structural steel member and that no safety guard was reportedly fitted to the grinder at the time (https://bit.ly/HIANZ_230921). Angle grinders introduce several hazards into a workplace. The Hazards of Angle Grinders Mechanical shear or cutting Entrapment from spinning disc Centrifugal force causing ejection of projectiles Production of particulate dust and fumes Hot surfaces including disc and work material Sparks as a potential ignition course Noise Electrocution from severed power cable.
about to be ground. If you’re a hire company who hires angle grinders and also sells the discs, it’s worthwhile verifying with the supplier that the discs meet the necessary requirements. What can I do to make the grinder safer?
When hiring angle grinders, Hire Companies have responsibilities under the Health & Safety Act to reduce risk to the user. Here’s a couple of proactive steps you might want to consider: Is an angle grinder the best tool for the job? Angle grinders are grinders. They work by abrasion. They are not cutting saws. If cutting is required, then a reciprocating saw may be a better choice. Pick the best tool for the job. Do I have the correct disc? It’s vitally important to select the correct disc for the intended job. It needs to be rated at or above the speed of the grinder, free of any cracks or defects (including water damage) and suitable for the material that is
The saddest aspect of the Brisbane fatality was that it was entirely preventable, and that a family will be without their Dad this Christmas. It’s not known who removed the safety guard, something that is relatively easy on many powertools. You may want to look at changing the screw from a Philips head to perhaps a hex design or burring the end of the thread to make removal of the safety guard just a bit more difficult. Any new equipment purchase should also consider safety design, especially the ease of removal of the guard or ability to override the ‘dead mans switch’ or ‘hold-to-run’ features. HIANZ has reviewed the current ESDS and will shortly be issuing an update. Check out the Worksafe NZ website for more information and consider making angle grinders a discussion topic at your next toolbox meeting. ■
HIANZ HIRE & RENTAL 2021 -
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product news
SOFTWARE SUPPORT IS JUST AROUND THE CORNER “If someone’s calling us for help, then their problem is our problem,” says Point of Rental’s VP of Global Customer Experience, Darrin Smith. “Support starts with an individual agent and their ability to work with the customer who’s calling in. “It’s a testament to our customer service leadership in each country; it’s all about being local. Our customers should expect to speak to us during their business hours, not ours.” says Darrin.
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nd that is why Point of Rental is currently recruiting for support experts in New Zealand. Point of Rental has invested considerably in their customer service in 2021, resulting in significant increases in customer satisfaction. The company now aims to add its first New Zealand-based staff members to accommodate the company’s growing customer base in the country. “Customer service has always been important to us, but we realised that (especially with the additional challenges the last year has provided) we could do more,” said Point of Rental CEO Wayne Harris. “The new Pointers have been great and we’re seeing some immediate impacts.” “We love getting people from the hire industry into our team” says APAC Managing Director, Dave Cameron.
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“They understand our customers because they’ve been the customer themselves. They speak the same language, and they understand what’s important to our customers. We know that software is only as good as the people who stand behind it.” By focusing on customer expectations and clearly communicating how problems are being solved every step of the way, Point of Rental is exceeding industry standards by 30-50% in key metrics like customer satisfaction and net promoter score. Point of Rental provides rental and inventory management software solutions that connect people in every job role throughout a business. Innovative features and caring customer support agents empower users to streamline their operations and grow strategically. For nearly 40 years,
the company has been introducing key features to the rental software industry, from route dispatching to wireless alerts to telematics integrations and more. Pointers’ dedication to a superior customer experience has earned them dozens of awards for exceptional rental software and service, including the last seven consecutive RER Innovative Product Awards and three consecutive InTents Readers’ Choice Awards for Computer Software. A six-time Inc. 5000 fastest growing company, Point of Rental serves customers in 80 different countries from offices in the US, UK, Australia, South Africa, and Germany. Email sales@pointofrental.com or visit pointofrental.com to find out how a team with 600+ years of on-site rental experience can get you where you want to be
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LEGAL
ARE YOUR STANDARD HIRE TERMS FAIR? By Andrew Skinner of Auckland law firm Martelli McKegg
On 16 August 2021 changes were passed to the Fair Trading Act 1986 (Act), which will extend the existing protections against unfair contract terms in standard consumer contracts to also apply to small trade contracts.
T
his change will be relevant for all hire companies who engage with other businesses on their standard rental terms and conditions. This article examines the background to the law and explains why it will be important for all hire companies to review the standard terms prior to the new law coming into effect in August 2022.
Background to extending the unfair contract term regime The unfair contract term regime came into force in 2015 and the purpose of the regime was to provide protections to consumers when entering into standard form contracts by prohibiting unfair contract terms. Since then, questions have been raised about whether this regime will extend to business contracts as the existing legislation had significant gaps in the protections for small businesses against unfair contract terms. In order to alleviate the negative impacts for individual businesses as well as broader economic impacts such as lower levels of competition, innovation and productivity, the regime has now been extended to include business contracts with effect from August 2022. Determining whether the unfair contract term provisions apply There are certain prerequisites that need to met before the unfair contract terms provisions will apply to business contracts. First, the contract PAGE 18
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must be a standard form contract. Secondly, the contract must be characterised as a small trade contract. Are hire contracts considered Standard Form Contracts? A number of factors must be considered before deciding whether a contract is a standard form contract. These include: • whether one party has most or all of the bargaining power • whether the contract was prepared prior to any contractual discussions • the extent to which parties are able to negotiate terms; or • whether the contract is presented as part of a “take it or leave it” situation. Having regard to these factors, it seems fairly clear that many contracts for the hire and rental of goods will be considered standard form contracts. The contracts are often prepared by the rental company with little negotiation between the parties. To the extent that a hire company rents goods to a consumer, the unfair contract term regime will already apply. The next question becomes, what business customers will now be covered by the regime? Small trade contracts Having decided that your terms qualify as a standard form contract, the unfair contract terms regime will apply to consumers and certain business customers if it is also a “small trade contract”.
A small trade contract is where: • the parties are engaged in trade; • it is not a consumer contract; and • it does not comprise or form part of a trading relationship that exceeds an annual value threshold of $250,000 (to be assessed when the relationship first arises). So the new regime will apply to many contracts with businesses in the hire industry if the trading relationship is valued at less than $250,000 per year. As you can see from these factors, it doesn’t matter how big the customer is but rather the likely annual sales revenue. By way of example, if you rented some perimeter fencing to a large construction company for 6 months for $50,000, the regime would apply. What is an “unfair contract term”? A term in standard terms will be considered unfair if it: • would cause significant imbalance in the contractual parties’ right and obligations arising under the contract; • is not reasonably necessary in order to protect the legitimate interests of the party who would be advantaged by the term; and • would cause detriment to a party if it were applied, enforced or relied on. It is worth noting that certain key terms which describe the subject matter of the contract, set the upfront price payable under the contract, or are required or expressly permitted
LEGAL
by law cannot be considered unfair under the Act. The Act outlines some examples of terms included in contracts that may be considered unfair. Generally speaking, terms that permit one party (but not another) to vary, renew, avoid liability or terminate the contract may be considered unfair. In a lease agreement between a lessor and a small business, an unfair term may arise when dealing with the obligations surrounding defective goods. A term may provide that the lessor is not responsible for any inherent faults with the goods, but the small business must continue to make payments until the end of the lease term, regardless of whether the goods operate as intended. This is likely to be unfair due to creating an imbalance between the parties’ rights while also causing detriment to the small business. An unfair term can also appear when one party has the ability to
unilaterally vary the contract. For example, a term may permit the hirer of goods to unilaterally change the price of goods if they give the customer ten days’ notice in writing. However, if the contract does not give the customer a reasonable opportunity to either resist the price increase or exit the contract without a penalty then this would be considered unfair. What should I do now? If a customer complains that a term in your contract is unfair then you need to take the complaint seriously. The customer could complain to the Commerce Commission and the onus will be on you to prove that the term is fair and protects your legitimate interests. You will incur considerable legal and management time dealing with the Commerce Commission. If the Commerce Commission disagrees with you, the Commission can apply to the Court for a declaration that the term is unfair (which may cause significant reputational
damage for your business). If a Court declares that a term is unfair, it is an offence for any person to include, apply, enforce or rely on the declared term in a small trade contract. The offence is punishable by a fine of up to $200,000 for an individual or up to $600,000 for a body corporate. In order to feel confident that your terms cannot be challenged by an unhappy customer, businesses should review their standard terms now to ensure that they do not include any unfair contract terms before the regime is extended to business customers in August 2022. ■ Andrew Skinner has over 20 years of experience as a commercial lawyer and is a partner in the Auckland firm Martelli McKegg. Andrew’s phone number is (09) 300 7622 and his e-mail address is andrew.skinner@martellimckegg.co.nz. This article is not intended to be relied upon as legal advice.
Youngman Richardson Opens Mt Wellington Branch
Y
Managing Director. “This will give our customers who operate in Auckland’s Southern Region better access to products and service capabilities.”
light construction equipment. The Mt. Wellington branch will also have a meeting room and facilities for YR representatives to hot-desk.
“The decision to open a branch in a South Auckland location is a direct result of feedback from our existing customers,” says Ed Richardson, YR’s
The new location has a large showroom which will display a variety of construction equipment including mini-excavators, access equipment, pumps, water blasters, generators, concrete equipment & tools as well as the latest in surface preparation. There will also be ability to service
“We have been wanting to increase our exposure in the Southern Auckland region for some time,” says Ed. “This will now mean our sales representatives in the region will have a convenient base from which to increase our sales presence.” ■
oungman Richardson recently opened a new branch in Mt. Wellington, Auckland. The building, situated at 20L Sylvia Park Road, is easily accessed from the Mt Wellington on and off-ramps on Auckland’s Southern motorway and opened on the 01 December 2021.
HIANZ HIRE & RENTAL 2021 -
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EWPA NEWS
The EWPA is working on better ways to report on the NZ environment and improve/maintain our relatively good safety record around MEWP use. Also being investigated is a reporting process and tool for capturing incidents and machine issues so that we can report to the industry on areas needing awareness in safe operation and maintenance. More to come on this in the new year.
The EWPA has been toiling away through the new Plant and Structures Regulations that were published recently. There is much to take in and a lot that affects MEWP’s (Mobile Elevating Work Platforms) going forward.
J
ust on that, the word reasoning around the use of MEWP over EWP is a worldwide factor more than anything. There seems to be a growing use of MEWP in most countries now. I tend to look at it that an elevating work platform could be potentially inbuilt or fixed whereas a MEWP describes a self-powered, mobile machine. The Best Practice Guidelines produced by Worksafe use the term MEWP, so seems to be the way we are going. “EWP” rolls off the tongue better to be fair. Play it your way… What does this mean for MEWP’s in New Zealand going forward? Well, the EWPA recently ran a webinar on this for HIANZ members and it is recorded for future watching. We can tell you that they will become high risk items in the eyes of the regulator, meaning more controls than currently.
Recently the board lost the services of Brian Lund, ex JLG Industries and even more recently Paul Robinson of Hire Knowledge who is retiring at the end of the year. HIANZ showed its appreciation to Paul at their conference in August. New board nominations have been sought and I am sure by the time this goes to print, two new board members will be in place. ■
Why are they high risk you ask? Inherently they are perceived to be dangerous equipment. They elevate people and allow them to move whilst elevated, increasing the risk of being hurt vs. staying on the ground. There is a worldwide trend to treat MEWP’s in this fashion. Sadly, we are dictated by high numbers in incident reports of MEWP involvement, and typically, when it goes wrong, it is serious or fatal. The EWPA is working on better ways to report on the NZ environment and improve/maintain our relatively good safety record around MEWP use. The association has recently published a draft programme called Register Inspector. This is a programme to accredit, develop and monitor MEWP Inspectors. Hire companies are encouraged to get involved in this programme as it leads to better safety outcomes long term. HIANZ HIRE & RENTAL 2021 -
PAGE 21
COMPANY NEWS
Access Specialties
Ahead for height
Since 2017, Brendan Walker and his Access Specialities team have been quietly getting on with becoming one of the most comprehensively skilled EWP and telehandler equipment repair, service, and certification providers in the country.
H
aving doubled the Access Specialties team in the last four years from 21 to 40 staff members, managing director Brendan Walker says that inevitably this busy company has also now had to double the size of its workshop space. “We’ve just moved into a new 2,700 square foot building at 104 Carbine Road, Mount Wellington which gives us nine bays inside the workshop – double what we had before,” he says. “We also now have one of the biggest paint booths in the EWP repair industry and more room to look after the specialised gear we service and repair, such as the truck-mounted Aichi booms used by power companies on which we undertake high voltage testing, or some of the larger EWPs the construction industry utilises, like the two 43m Genies we’re servicing at the moment.” With Access Specs also stocking and selling parts for a variety of well-known brands, and with many
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Parts for a variety of wellknown brands, and with many customers relying on the company’s inventory for older model EWPs and telehandlers. customers relying on the company’s inventory for older model EWPs and telehandlers, Brendan says the additional space is crucial for this side of the multifaceted business as well. But while the new larger premises take shape in Mount Wellington, Access Specs is by no means tethered to just one location. With customers spread far and wide, the team also includes four field service technicians in the Waikato, and more personnel covering, Northland, the Bay of Plenty, Hawke’s Bay, and the Lower North Island. Beyond the industry itself, Brendan says he loves
getting involved in local community initiatives: Access Specs is a supporter of the United North Piha Surf Lifesaving Club on Auckland’s West Coast, for example. “We’re all for both town and country. A big part of our business is getting out on site to where the equipment is based, rather than what you see in our workshop,” continues Brendan. “I’d say probably 50% of our maintenance business revolves around going to remote locations in the provinces and getting our customers’ back up and running out there. We have contracts for national entities such as Fonterra, and we look after anything aerial for Fire & Emergency New Zealand, which means we need expertise all over the country. We have two full-time service coordinators logging jobs, so while things look busy in the workshop there’s an equal amount of
COMPANY NEWS
...probably 50% of
our maintenance business revolves around going to remote locations in the provinces and getting our customers back up and running BRENDAN WALKER
Access Specs new 2,700 square foot workshop at 104 Carbine Road, Mount Wellington
Snorkel EWPs in for detailed servicing
Specialist equipment like this bridge maintenance vehicle is all in a day’s work for the Access Specs team
activity out on the road for our guys as well.”
testing, which is completed by trusted service partners here in Auckland.
The busy nature of the business is no surprise to Brendan of course – he believes people are always surprised at just how big the equipment hire industry is. Access Specs’ own client book stretches from customers with a single EWP to well-known rental providers boasting national fleets numbering in the thousands.“HIANZ members look for trust that you’re providing not only a quality service, but a service that complies with all the regulations,” Brendan continues.
“The biggest thing for us is, how do we react to a challenge? We have a big focus on upskilling our team, promoting from within and providing timely, quality work through better systems. We’re looking to improve all the time, which is really important. If there’s an issue, we’ll fix it.
“We’ve invested in ensuring team members have full CBIP qualifications meaning they hold the right to signoff on six-month certifications, as well as major 10-year rebuild exams where the machine is pulled apart and critical components are all wear-tested. We do everything onsite bar the crack
Access Specs support local initiatives like Surf Lifesaving
“We know our customers need to get their gear running again as quickly as possible, so we will always put that service side of things first. Essentially, we strive to meet every obligation so that our customers can meet theirs.” ■ Visit www.accessspecs.co.nz for further details or contact the Access Specialties team on ph. 09 570 2209. PHOTOGRAPHY By Cameron Officer
Access Specs boasts one of the biggest paint booths in the EWP repair industry
HIANZ HIRE & RENTAL 2021 -
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Hire Industry SEND US YOUR
MIZIN MIZIN cabins in a rural setting mid North Island delivered en-mass for workers accommodation on 20 October 2021. Mizin has had a busy past two years, with their cabins in high demand for RSE workers and farm accommodation. Covid-19 has not slowed down the hire of MIZIN cabins as we are an essential services business hiring to DHB’s, Health Centres, Hospitals and Medical Centres etc for Covid testing stations, vaccination cabins and isolation cabins. David Brown – Skytech NZ
COMPETENT FORKLIFT AND EWP OPERATOR COURSES DELIVERED BY TRAINING PROFESSIONALS ACROSS THE COUNTRY. Silvercard™ FORKLIFT and EWP courses are specifically designed to ensure that operators of the type of machine they plan to operate, have adequate knowledge and are competent to use the equipment. Participants may complete one or several different types depending on the work they intend to under-take.
Visit www.silvercard.co.nz to find out more information and find a trainer near you
In the next few months we’d like to know what’s happening with your business. So, If you have got H IRE IN DU STRY some interesting news to share, remember to email this through to; TOOL HIRE
Taranaki
office@hianz.net.nz
TAR ANAKI
Ximusdae etur, volor en issenisque iuntio eaqu volla que aspelest omni core num doloreped evelicias vernaminus.Undae pligni am es rovitiis dolo tiatia doles odis velen impore ariore aute exceper quatus et expercipis nectior ehen sedi modionse dant d quam, oditis tecullitatis et eum esse volut sequi aut del molor faccusdae maionet ilique omnis aut reriam cum conque que por sequ eaquam solup nonsequid tatur qui dolupta at et, qui cus estibus pliatior re tureror emp et dolorectiis orum facea ut qui dolup quid quo ta tureror Dan, Char emp lotte and the orum harum . team – Tool Hire Taran aki
Before 01 June in time for our July 2022 issue.
UPRIGHT ACC ESS SYSTEM
Auckland
S
Ximusdae etur, volor en issenisque iuntio eaqu volla que aspelest omni core num doloreped evelicias vernaminus.Undae pligni am es rovitiis dolo tiatia doles odis velen impore ariore aute exceper quatus et expercipis nectior ehen sedi modionse dant d quam, oditis tecullitatis et eum esse volut sequi aut del molo faccusdae r maionet ilique conomni reriam cum que por sequ s aut que eaquam solup nonsequid at et, qui cus tatur qui estibus pliati et dolorectiis dolupta tureror emp or re orum facea ut qui dolup quid quo ta tureror John Cam emporum eron – Uprig harum ht Access . Systems, Auck land PAGE 2
- HIANZ HIRE
& RENTAL
2021
GET SET EVE
Taupo
NT HIRE
Ximusdae etur, volor en issenisque iuntio eaqu volla que aspelest omni core num doloreped evelicias vernaminus.Undae pligni am es rovitiis dolo tiatia doles odis velen impore ariore aute exceper quatus et expercipis nectior ehen sedi modionse dant d quam, oditis tecullitatis et eum esse volut sequi aut del molo faccusdae r maionet ilique conomni reriam cum que por sequ s aut que eaquam solup nonsequid at et, qui cus tatur qui estibus pliati et dolorectiis dolupta tureror emp or re orum facea ut qui dolup quid quo ta tureror Tracey Thom emporum pson – Get harum . Set Event Hire, Taupo
PRESTON HIR
Christchurch
E
Ximusdae etur, volor en issenisque iuntio eaqu volla que aspelest omni core num doloreped evelicias vernaminus.Undae pligni am es rovitiis dolo tiatia doles odis velen impore ariore aute exceper quatus et expercipis nectior ehen sedi modionse dant d quam, oditis tecullitatis et eum esse volut sequi aut del molor faccusdae maionet ilique omni reriam cum conque por sequ s aut que eaquam soluptatur nonsequid qui dolupta at et, qui cus estibus pliatior re tureror emp et dolorectiis orum facea ut qui dolup quid ta tureror emp quo Sean Reid orum harum – Preston Hire .
Silvercard™ courses are matched to, and allow achievement in the following NZQA unit standards: US10851 Operate a powered industrial lift truck fitted with forks (forklift) US10852 Operate a powered industrial lift truck (PILT) fitted with attachments on a worksite US18409 Use a forklift mounted safety platform in the workplace 23966 Describe types of EWP, and legislative requirements for their use (Theory) 23960 Assess the worksite, prepare and operate a scissor lift EWP (Practical) 23961 Assess the worksite, prepare and operate a truck mounted EWP (Practical) 23962 Assess the worksite, prepare and operate a self-propelled boom lift EWP (Practical) 23963 Assess the worksite, prepare and operate a trailer mounted EWP (Practical) 23964 Assess the worksite, prepare and operate a vertical lift EWP (Practical) 23229 Use safety harness system when working at height (Theory and Practical)
LEGAL
What Laws Govern the Hire Industry? By Geoff Hardy Partner at Martelli McKegg
T
he hire industry is an integral part of our economy and serves a very important function. It simply wouldn’t be economic to purchase a trailer simply to assist your daughter to move into a new flat once every few years, or to buy a marquee for that once-in-a-lifetime party in the back yard. It makes much more sense to pay someone else for the use of their jackhammer or their campervan for the short period of time you plan to use it. But what laws can the hirer turn to if the digger doesn’t perform as promised, and what can the hire company do if their customer absconds with the rental car and sells it to someone else? The starting point is that there is no “Hire Act” or anything like that. The relationship between the hire company and the hirer is governed by the basic law of contract. So it is the hire agreement that is the first port of call when determining what the parties’ respective rights and obligations are. Of course the law of contract is supplemented by the general laws that all businesses are subject to like the Fair Trading Act, the Commerce Act, the Consumer Guarantees Act, the Employment Relations Act, and the Companies Act. And there are a couple of Acts of Parliament that do single hire companies out – the Health and Safety at Work Act 2015 (which has rules that particularly relate to the hire industry) and the Personal Property Securities Act 1999. It often comes as a surprise to hire companies to learn that if they hire
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- HIANZ HIRE & RENTAL 2021
anything out for more than one year, they can lose their goods under the Personal Property Securities Act. This was first made clear in the NDG Pine/ HSBC/Portacom case. The principle applies not only to hires of more than one year, but also hires for an indefinite period, and any renewable or “carry over” hires. In that case it is essential that the hire company
What laws can the hirer turn to if the digger doesn’t perform as promised, and what can the hire company do if their customer absconds with the rental car and sells it to someone else? registers its ownership of the goods on the Personal Property Securities Register. Otherwise if the customer goes bust, another creditor like a bank who has registered, can jump in ahead of the hire company and take the hired goods. Registration can be done on-line relatively cheaply and easily, but it pays to know what you are doing, otherwise you could make a fatal mistake. If you happen to be a consumer hirer (as distinct from a business hirer), it may not matter what the hire contract says. That is because you will probably be covered by the Consumer Guarantees Act 1993. This
Act gives hirers certain guarantees they can enforce against the hire company, and remedies they can insist upon, regardless of what the hire contract says. And the hire company can’t hide the fact that these rights apply, because that would be a breach of the Fair Trading Act 1986. Finally, both hire companies and consumer hirers need to be aware that the Credit Contracts and Consumer Finance Act 2003 (the “CCCFA”) may have some application. Why should that Act be relevant to the hire industry? After all, hire companies don’t typically lend money. However, what they frequently do is hire out goods to consumers, on a long-term basis. And in those circumstances the hire contract may well constitute a “consumer lease” (in which case the hire company has to disclose a lot of information to the hirer), or a “consumer credit contract” (in which case the same disclosure requirements apply but a whole lot of additional constraints as well, including limitations on the right to repossess the goods). ■
Geoff Hardy has 45 years’ experience as a commercial lawyer and is a partner in the Auckland firm Martelli McKegg. He guarantees personal attention to new clients at competitive rates. His phone number is (09) 379 0700 and e-mail address is geoff@martellimckegg.co.nz. This article is not intended to be relied upon as legal advice.
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ASSOCIATION NEWS
HIANZ AND ICIB FORM NEW PARTNERSHIP For many years now, ICIB, through their senior Broker David Chow, have provided insurance packages and advice on risk to our members. As a long-time supplier we are proud to announce a new partnership arrangement between and HIANZ and ICB which will aim to lift the profile of ICIB across all three associations. The main points being: • That each association will hold their professional indemnity insurance with ICIB • ICIB will provide full insurance packages to all HIANZ, EWPA and NZFIA members (on application and confirmation) • ICIB to run risk awareness and education webinars to members • A long-term commitment by ICIB on conference and regional events sponsorship.
how they can be managed will help operators protect their business.
“We are excited about taking our partnership with HIANZ to the next level,” says ICIB Director of Brokering, Richard Shehean. “We have been providing risk and insurance advice to the Hire Industry for over 25 years and during that time have understood the need to create insurance solutions that meet the specific requirements of the members.” The list of risk issues that the Hire Industry faces seems to grow every year. The changes in the Health & Safety legislation, the impacts of COVID-19, Cyber threats and Climate Change are just a few of the current examples. Understanding the potential impact of the risks on businesses and
Aligning more closely with HIANZ will allow ICIB to understand the issues that matter and provide insights that will help members. This will include: 1. Keeping members updated on changes in the insurance industry. 2. Understanding how insurance policies respond to the changing risks. 3. Assessing their insurance programmes and whether they are fit for purpose.
David Chow will lead the ICIB Hire Industry approach, and he can be contacted directly at: David@icib.co.nz or 027 482 6832 for assistance.
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10 REASONS TO HIRE OVER BUY 1
THE LATEST EQUIPMENT Hiring equipment gives you access to the latest and greatest without the commitment and price tag that comes with ownership.
2
ENSURE EFFICIENCY
There are many considerations to be made when starting a business or taking on a project. HIANZ present 10 reasons to hire equipment rather than purchase.
7
Hiring from a HIANZ member means your hiring equipment is up to the highest standard of safety and compliance.
When you hire from a HIANZ member, you’re hiring from an expert who can help you choose the right equipment for the job.
3
CONTROL COSTS When the job is done, you can return the hired equipment without worrying about repairs, maintenance, storage or depreciation of the equipment. In addition to the usual costs of ownership, hiring equipment is fully tax deductible.
4
8
9
SAVE TIME
SAVE SPACE Like time and money, space is also a limitation to consider when owning equipment. Hiring means equipment is only stored for as long as it is required for the job.
6
REDUCE AND REUSE Purchased equipment often sits unused for long periods of time. Hiring makes the most use of equipment, therefore, decreasing your carbon footprint.
PROTECT YOUR STAFF Hired equipment is accompanied with written operating instructions, support manuals, warning decals and labels. Also, end users can be instructed in the safe use of the equipment before hiring.
SERVICE SUPPORT Unlike ownership, if something should break down, you have the support of the hiring company to make it right.
Ownership requires regular updates, maintenance, and time – but hiring doesn’t!
5
ENSURE SAFETY
10
THE BEST SUPPLIERS HIANZ members use the best manufacturers and consumable supplies to make sure the equipment you hire is reliable and efficient.
ASSOCIATION INITIATIVE
ONLINE STAFF ON-BOARDING AND LEARNING SYSTEM photo by Wes Hicks - Unsplash
Following some prudent stewardship by the HIANZ Board over the last few years, HIANZ has been able to build an investment fund to ensure financial capability and produce a modest revenue stream to fund membership projects. At the first Board meeting following the HIANZ conference in August 2021, the Board was tasked with identifying and evaluating initiatives that would add significant benefit to members using the interest from this investment. One such project proposed at the
October Board meeting was that of providing resources for the induction of new hire company employees. The rationale for this concept relates to the resource pressures that face most hire companies, especially those with less than 10 employees. I’m sure we’re all aware of a new employee often starting with a company, yet not getting all the training required in the first few weeks and months due them (ironically) being short staffed. The proposal to the board consists of a number of short training videos
covering customer service, pre- and post-hire checking & servicing, basic mechanical training, and Health& Safety. The concept would aim to deliver general competency-based training rather than specialised training, so that the employee gains confidence and ability as quickly as possible. ■ The HIANZ Board will consider options in the early 2022 but feedback is sought from members. If you have a suggestion or idea, please contact Rodney Grant.
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D’GNOME UNDERCOVER
ATTRACTING TALENT
3. Social Media Social Media is your shop window. Your local community probably gets to know you through what they see on social media. If you’re posting regularly about good positive stuff about new gear or a bit of light humour then your image and employer brand is probably going to increase. Your company’s social media platform is not the place to rant about your political views or grievances. You’ll get noticed for the wrong reasons. 4. It’s not just about money
photo by Todd Kent - Unsplash
B
ased on the chatter D’Gnome listened into at this year’s HIANZ conference, things seem to be pretty positive in our industry. We got through the worst part of Covid okay (spare a thought for the event people) and most construction-related activity has bounced nicely. Most are looking to add a staff member of two. Problem is, where to find the good ones. In the hire industry we’re handicapped by a couple of factors. We’re constrained by how much we can afford to pay new employees. You’d be hard pressed to find any hire company paying todays astronomical tradesman rates for non-tradesman roles. Rates have gone up and they make up a major chunk of the expenses in our P&L. There’s a limit to what we can pay. And potential employees are like car parks: all the good ones are taken. We can bemoan the current lack of suitable employee prospects but take a good hard look at your own business from a prospective employee’s perspective. Consider your Employer
Brand, especially what current and potential employees think about your business. It’s not just about the money. 1. The Ultimate Man Cave. Does your place look awesome? Working in a hire business should be like walking into Santa’s grotto, akin to the ultimate Mancave or Fairy Palace. Most hire companies are continually adding such great gear that it should take your breath away. D’Gnome was chatting to a business owner at conference who argued the concept of ‘workshop’ versus ‘showroom’ and he’s right; you should be walking into a showroom, not someone’s crappy workshop. Party hire aside, few of us give much thought to merchandising. Much of it looks ‘ordinary’, with no ‘point of sale’ information. Where would you rather work? 2. The Team Look at the team and the work environment. Is it fun? Is there goodnatured banter? Are there any toxic dickheads who should have got the sack yonks ago? Think about your team and how welcoming they would be. Seriously would I want to work here?
We’ll always struggle to compete against the pay rates of many other industries, but we do have some unique perks. Never underestimate the prestige of a crapped-out Ute, especially getting your Millennials or Generation Z to and from work. If your staff need gear for a DIY project, let them use if free of charge as part of their training. They’ll be much more knowledgeable when it comes to dealing with customers. It’ll cost you buggar all but have far greater value to the individual. 5. Job Ads The HIANZ website talks about ‘Escape from Planet Dull’ and it’s true. There are some many exciting things happening in the hire industry, yet we seem to write the most boring job ads in creation. Think about describing the variety and fun we encounter, and put that in your ad. Good Companies only become great companies by employing great people. The good news is they’re out there. The tough news is you’re going to have to work smarter to find them and even harder to retain them. ■ D’Gnome is a undercover character, quietly operating in the hire industry and listening to what’s going on. HIANZ HIRE & RENTAL 2021 -
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Call us on 0800 467826
FOR ALL YOUR SAFE ACCESS SOLUTIONS
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PRESTON HIRE PROFILE
Preston Hire New Zealand celebrate 5 Years of Service The team at Preston Hire New Zealand are proudly celebrating 5 Years of business this month, having grown from a small, single operator business to a growing leader for specialised hire equipment. “It is a really proud moment to look at the team we have built and reflect upon our first 5 years of servicing the Kiwi construction industry,” said Sean Reid, General Manager of Preston Hire New Zealand. “My team are the heart and soul of this business and the core reason we continue to successfully grow each year. Their commitment, passion and expertise are exceptional. I consider myself a lucky man to be surrounded by the best in the business!” he exclaimed. Reid started the business in 2016 with a clear vision for how he wanted to build the Preston Hire brand in his home country. He identified three key areas of focus – employing the right people, providing quality products and to always be authentically Kiwi. “I am really passionate about everything starting with the people who represent your brand. I knew the products in our fleet were going to deliver incredible benefits to multiple industries across New Zealand, however having trusted and knowledgeable personnel with a good sense of humour was going to be the key to our success,” said Reid. “The early years of operation taught me what our customers wanted and the type of service they expected. Being on the ground and dealing with every aspect of the business myself – from sales to operations and admin – was incredibly valuable in identifying the skillsets and personalities we needed to stand out in the industry,” he said. “I learnt first-hand how our gear genuinely assisted our customers and their
projects and how we helped make life easier for them. Over the years I have held on to this service commitment and ensured we always deliver what we promise.” The extensive fleet of equipment has been thoughtfully selected by the team to deliver solutions for construction challenges. As a leader in the provision of specialist construction, infrastructure, civil and commercial equipment, the fleet includes the best and largest range of Spider cranes in New Zealand – from small spider cranes to large hydraulic cranes - each with unique capabilities, minimal impact and maximum load capacities suited to a variety of site applications. The iconic Preston Hire SuperDeck system is also renowned across New Zealand thanks to its ‘drawer-like’ system designed to enhance both the safety of workers and efficiency of material handling and transportation on-site, particularly on multi-storey construction sites. The SuperDeck saves hook time and money while also rapidly improving productivity – vital for any build.
“Customers recognise the efficiencies our products offer to a range of applications. We have an amazing group of customers from Tier 1 builders through to incredibly talented owner operators who need gear from time to time. Every customer challenges us with differing site requirements needing a solution. We thrive on a challenge and love demonstrating how they can Count on Us!” explained Reid. The New Zealand market is unique, supportive and proud to embrace their own. “In 2020 we opened a branch in the South Island due to growing demand for localised service,” said Reid. “It is an honour to know our people and products are in demand and our services are recognised as some of the best in the business. We never rest on our laurels and will continue to strive to deliver more of the Preston Hire spirit we are known for. I’m excited for the next 5 Years!” Contact: Preston Hire www.prestonhire.co.nz 0800 440558
HIANZ HIRE & RENTAL 2021 -
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product PROFILE
WHAT’S NEW from Youngman Richardson
NEW VAC-EX VACUUM TRACKED EXCAVATORS The Vac-Ex New Zealand models, the Vac-Ex T-VAC track and the AIR-VAC track provide a safe and specialist alternative to traditional digging methods where buried utilities need to be quickly located and safely exposed, particularly on construction sites. And just for something entirely different, we will also make available the AIR-EX lance, which is a lightweight, hand-held air excavating tool that can be used in conjunction with the two compact vacuum excavation machines. Vac-Ex uses compressed air to break up the ground before vacuuming the loosened soils. By using this specialist technique, the excavated material remains dry, giving you the option to reuse the material on site to refill holes or trenches saving on disposal costs. As well as general use in the Construction and Hire Industries, specific industrial applications could include pipelaying, cable laying, gas, road works, tunnelling, arboriculture, military, airports, municipal, building, environmental, hydro-demolition, petrochemical and rail works.
As well as being non-destructive, the Vac-Ex process has a unique property that can excavate very narrow and deep holes or trenches up to 2 metres deep and 90mm wide in under 5 minutes depending on the ground. The soil removal process is fast and can effectively save between 4 – 5 times
SELWOOD D75SS DRAINER PUMP The Selwood Super Silent, diesel powered D75SS pump is a compact, high-performance machine with a noise level as low as 75db(A) at 7M. Low operating costs are achieved through overall design efficiency which produces a maximum flow rate of up to 59m³/hr, a total head of 23.5m and the handling of solids of up to 29mm. The Selwood D75SS is
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- HIANZ HIRE & RENTAL 2021
perfect for use with clean water, fine or larger solids and screened sewerage. The overall size of the Selwood D75SS Drainer pump is 122cm L x 93cm W x 120cm H which can be stacked 3 units high. Other features that set this model apart is an auto start and stop function, convenient intake and outtake valves and handy control panel. ■
the time taken to hand dig. Vac-Ex units can come in different sizes, shapes, and weights to suit the job at hand. The Vac-Ex tracked units have an operating weight from 1650kg – 2880kg, each offering a different solution to the customers’ requirements. ■
YRCO.CO.NZ
Track to the future. Vac-Ex tracked vacuum excavators have a narrow footprint and are an innovative way to excavate buried utilities quickly and safely using compressed air to break up and vacuum up soil. Excavated material stays dry and can be reused on site. Ideal for utility, construction and hire industries: pipelaying, rail works, cable laying, gas, road works, tunnelling, arboriculture, military, airports, municipal, building, environmental, hydro-demolition and petro-chemical.
VAC-EX T-VAC 2 Vacuum Excavator*
VAC-EX AIR-VAC Vacuum Excavator*
VAC-EX AIR-EX Safe Excavating Tool*
• Weight: 2880 kg • Height (skip lowered): 2311mm • Height (skip at max tip): 2580mm
• Weight: 1650 kg • Height: (skip lowered): 1910mm • Height (skip at max tip): 2540mm
• Length of body: 755-1335mm • Compressor: 40-180 CFM • dB level: 93dB (close to compressor)
• Width: 1724mm • Hose inlet: 150mm / 6” • Skip capacity: 1.0m3
• Width: 1000mm • Hose inlet: 125mm / 5” • Skip capacity: 0.20m3
• H.V. test: 75 kV • H.A.V.S: 0m/s2 • Effective ‘cut’: typically 100mm
• Vacuum: Twin turbine
• Vacuum: Single turbine
*Depending on machine specification and build configuration. Vac-Ex Ltd. reserves the right to change specifications and design without notice. Images do not necessarily show the standard version of the machine.
Auckland, Head Office 6-10 Parkway Drive, Mairangi Bay, Auckland (+64) 09 443 2436 sales@yrco.co.nz
Auckland, Mt Wellington 20L Sylvia Park Road, Mt Wellington, Auckland (+64) 09 553 5470 salesmtwell@yrco.co.nz
Wellington 8 Broken Hill Road, Porirua, Wellington (+64) 04 212 2456 saleswell@yrco.co.nz
Christchurch 20 Nga Mahi Road, Sockburn, Christchurch (+64) 03 341 6923 saleschch@yrco.co.nz
New Zealand
party and events
MARQUEE RIGGERS TRAINING RUNS ITS COURSE Through the month of October, HIANZ ran a series of Marquee Riggers training courses in Christchurch and Taupo.
T
he events sector is a very seasonal affair made even more challenging over the past two years with the presence of COVID. This time of the year is when the seasonally hired staff come on board and in most cases, these are people who have little or no rigging experience, especially around marquees. Therefore, there is a requirement to support events businesses by providing a training and development pathway for their existing staff. Also, there is a need to continually train staff and educate them on the Industry Best Practice Guidelines. The APEX Marquee Accreditation programme, is designed to ensure that marquee companies are consistently offering high levels of value for money for their customers. Our marquee riggers courses provide an opportunity to develop basic
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fundamentals of marquee rigging through our level 1 course. Our level 2 advanced riggers course takes more senior and experienced staff on a journey towards increasing those skill levels. Christchurch had a full course of 11 willing participants for a Level 1 fundamentals course, although sadly, the weather was not so obliging. The first part of the day covered theory, learning the components and types of a marquees, health and safety and how to plan and execute the building process. Although the weather got worse after lunch those hardy South Islanders were undeterred and managed to build a marquee anyway. Admittedly, all of us were very happy once the walls were up and we were able to shelter inside for the rest of the practical session. Originally arranged for Hamilton,
but because of the Waikato being in level three, we decided to move the North Island courses to Taupo, a more central spot for all the attendees as it turned out. The Taupo courses were both level 1 and 2 and both days were run in milder conditions than seen in Christchurch. The level one course was the same format whilst the next day saw us run the first level two course of the year. It was great to help these trainees develop into advanced riggers and grow their supervision skills.
PARTY and EVENTS
One of the highlights of all the courses was the testing of the different styles of pegs holding power in the ground. HIANZ owns a peg pulling tester device and it gives really good insight into the holding power of different pegs and installation techniques. This included the Baytex Earth Anchor system which out-performed most pegging techniques. A big thanks goes to Andy Youngman for presenting the courses and Continental Hirepool and Get Set Events Taupo for the venues and equipment. Also, a big thanks to Hamish of X-Site
Events for assisting with the planning of the Hamilton courses that had to be shifted. We look forward to coming to you once the levels change. The association has put a lot of resources into the APEX Best Practice Guidelines and accreditation programme. The idea is to provide a pedestal for event businesses to place themselves above their competitors by providing the best in industry product and services. We have had a very good uptake from members on entering the programme, which is a bit scary for some as we don’t
know the future of the industry – as it is affected highly by the restrictions of gatherings. Event businesses are really struggling right now and having to commit to spending a bit more to enter an improvement programme can be seen by some as not the most important thing to do right now. However, now is the time to get into it, get your systems, processes and delivery in place, measure your improvements so that when it all does come back, your business is well-placed to take advantage. ■
NZFIA NEWS
we promoted the association to users as a channel for information and support in the industry.
The NZ Forklift Industry Association is on the cusp of becoming a large organisation as it grows its support to its members and the wider industry.
I
n the Silvercard Training article, you will read that NZFIA is now providing a training programme like the EWP product but for forklift operation. This is a big step towards improving the quality and consistency of training in the marketplace.
Since our last newsletter, the association has been very busy. There is much going on in the forklift space and the association is being involved in a lot of
it and front footing a couple of topics. It would be fair to say that the sleeping giant of forklifts is starting to stir, and the association is really starting to add value to the industry through its members. The last six months has seen the association get a few projects under way or completed. These included the WorkSafe Forklift Operator Safety Workshops, where
We have also started the project of putting together an Industry Good Practice Guideline for all things forklifts. This reference document is going to cover everything you need to know about forklift ownership, fit for use, maintenance, operation plus many more topics. Why “Good Practice” and not “Best Practice”? Simple really, this is an Industry written document that creates a standard for the industry. We are describing what good practices looks like and leaving an opportunity for industry to improve potentially to a better standard. If our document was called “Best”, we couldn’t improve once we hit that mark. We don’t want to restrict our ability to continually seek safer, better ways to do things. We can measure good practices but because we will never know what best looks like, we can never measure ourselves against it. “Good” is a great start! The plan is to have this document live in early 2022, with WorkSafe pointing to it as a document of reference soon after, which would then allow the ACOP from 1995 to be revoked. “For Industry, By Industry”, we as a collective will be able to grow the standards around forklifts, making forklifts and their use safer going forward. The association held it’s AGM in early October. As part of the proceedings, we had two board members stepping down – Michael Biddick (Forklift Solutions, Auckland) and Jonny Orr (Forklift Hire Services, Blenheim) who we thank for their input since the association’s inception. Two new nominations were received and voted onto the board. Des Walsh of Central Group, Wellington and Jamie TeRangi of the Independent forklift Company, Christchurch are the new appointees. They both bring new ideas and energy to the table as we grow as an association. ■ Watch this space for new initiatives and other developments as we work towards building a stronger association.
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- HIANZ HIRE & RENTAL 2021
NET THE POWER OF
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To arrange a demonstration, call Snorkel NZ™
on +64 6 3689 168 or view our entire product line at www.snorkellifts.com
PRODUCT INNOVATION
EZICHEQ MAKES ESDS EAZIER!
EZICHEQ has developed an asset, risk and procedure management system for bridging compliance gaps and to assist the hire industry with better methods to streamline stock control.
NEW ZEALAND MADE
By using smart labels to track, report, alert and send critical reminders and information, guess work and paper trails are now a thing of the past. Instead custom, paperless checklists are loaded against each smart label to provide a clear platform for compliance and data collection. Site checks, gear and vehicle checks, service and maintenance checks are now a breeze!. HIANZ Safety Data sheets and Checklists, which can only be accessed exclusively by HIANZ members provide a perfect example of the efficiency of the EZICHEQ system. When one of your customer’s scans the unique EZICHEQ smart label they can access the ESDS as well as disclaiming through a signature on the platform, that they have the appropriate PPE and competency level to operate the equipment. As we are all too well aware, the person who comes in to collect the hire
equipment may not be the one and only one who will use it. By having the ESDS always available for reference with the equipment, the worry of lost paper and safety data sheets is eliminated. When an item is scanned, a record is kept of who did it as well as the location, time and date. The exciting feature for HIANZ members is a record of when the client downloaded the safety data sheet, ensuring that this record can be easily accessible and proven if ever required. The feedback to date about how clear and precise procedure lists are, has been overwhelming. Everyone has found that EZICHEQ has simplified all the necessary procedures while at the same time providing greater staff engagement and accountability. ■ For further information call 0800 225 605 or visit www.ezicheq.com
Specialists in Water Blasting Equipment Over 30 years experience • • • • • • • • •
Electric Petrol/Diesel Hot/Cold Portable Trailer mounted Wall mounted Accessories Spare parts on call Lower servicing costs
HIANZ STAFF FOCUS
INTRODUCING
JOHN HARRISON Newly employed Technical Manager, John Harrison provides some insights into his new role at HIANZ together with some industry observations.
S
ince donning my HIANZ shirt in early August it has certainly been an interesting ride!
After a brief set up period it was straight into conference and then straight into lockdown. The conference was a great opportunity for me to meet a large percentage of our members and to get a better appreciation for the scope of equipment and operations you all manage on the day to day. Some of you I had met previously, but for most It was a great opportunity for me to get a feel for who our members actually are and what they do. I must admit, I felt a little bad enjoying the fruits of what must have been a huge undertaking by both our members and the HIANZ team to produce a conference of that calibre without contributing myself.
In my previous role, I managed to paint the exterior of my house as well as complete a few unfinished projects around my home during the first lockdown in April 2020. This lockdown however was very different. This period proved very busy for us but also allowed me to get a good look into the back of house of HIANZ. My background is in Adult Education,
Formal writing, Operations and Fleet Management. This enabled me to get stuck into both the Forklift Good Practice Guideline (GPG) for the NZFIA and the APEX level one and two Riggers course development and production as well as the APEX accreditation framework.
amendments, corrections or updates at a government level. The intention is to produce a GPG that will allow us to maintain a current, relevant and up to date document that is of continual use to industry moving forward that is not burdened by government process.
The GPG is well underway with a diverse team of subject matter experts contributing to its production. We have opted to run with a GPG over the Current Approved Code Of Practice (ACOP) format for multiple reasons. the current ACOP is in need of modernization, being issued and approved by the minister of labour in May 1995. We as an industry are keen for a reference guide that is;
While leaning on the experience and knowledge of Greg Ward, Andy Youngman and Rodney, we have together produced the course content and successfully held two Level 1 and one Level 2 Marquee Riggers courses In Christchurch and Taupo. One great aspect of building a training package is that you become well versed in the guidance and regulations for that particular industry. I now have a good technical grasp on the industry and its processes and am now looking forward to getting more hands-on experience putting up Marquees to close that loop. I have now chalked up three installations … So have a wee way to go.
1. Applicable to the settings in which we operate in 2. Reflects current legislation 3. Provides improved clarification with regard to forklift operations 4. Is a more useful tool when managing Forklift selection, forklift maintenance, modifications to forklifts etc An ACOP is a legislative document that brings with it, a lengthy prescribed process to make any
Through all of this, it has been great meeting and working with our members and I look forward to doing more of this as our movement becomes less restrictive. ■
HIANZ HIRE & RENTAL 2021 -
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WELCOME TO OUR NEWEST HIANZ MEMBERS FULL HIRE MEMBERS
SUPPLIERS AND ASSOCIATES
ALLWAYS HIRE Allways Hire are based in Omahu Road in Hastings, specialising in small to medium sized construction equipment to roading and contracting companies, as well as agricultural hire.
APS Equipment APS Equipment is New Zealand’s exclu-
HIREWORX Hireworx started out in Whitianga and then
ARMOURSHIELD ENGINEERING Armourshield Engineer-
SLOANS Justine and Rachael bought Sloans Saddlery and Canvas / CHB Party Hire in Waipukurau earlier this year and have renamed it Sloans Events with their focus on Party Hire. They recently attended our Marquee Riggers courses and have joined the APEX Marquee programme.
CAMA PRODUCTS Cama Products is a Whangarei based
Kopu (Thames) and is now across 6 sites in NZ, with plans to open more branches over the coming years. Their focus is equipment hire.
WALTON ENGINEERING & MECHANICAL LTD As well as working as an engineering and mechanical contractor to the earthmoving and forestry industry, Darrin has started a small addition to the business, hiring out equipment to the construction industry. ADVERTISERS INDEX HIANZ
2, 29 32
Billy Goat
4
Brent Smith
7
JLG
Front Cover ,11
sive Magni telehandler distributor. A family-owned business established in 1983 with a commitment to going over and above ing/Trough mobile is a Taranaki based company and are manufacturers of Mobile Wood Splitters (they have a very good log splitter that is made in NZ), firewood elevators, Ute trays, hydraulic tip and road trailers, digger trailers, paddle mixers, drum lifter trailer and many other products. importer of outdoor power equipment. They also own South Pacific Diamond Tools, a concrete cutting and drilling supplies company in Auckland.
CHARGEDAS ChargedAs offers 6 locker phone charging station systems which are designed to offer advertising space that can be onsold to 3rd parties to cover your costs (full wrap and LCD screen). We had some of these set up at Conference, they were very useful and well used. These are great to use as an add on hire to portable offices, lunchrooms and events. EZICHEQ EZICHEQ helps you manage and control what matters to you by using smart labels and custom checklists. With EZICHEQ you can know “Who used it last”, “Is it safe to use”, “When is it due for a service, check-up or compliance test”, “How do I use it”, etc. The HIANZ ESDS sheets are connected for easy access.
Ultimate Hire
13
Hilti
14
Point of Rental
17
TRAINEX TrainEx are a training company based in Feilding offering Silvercard EWP Training and other training. With over 50 years of practical experience owning, operating and maintaining heavy machinery, Ian is now sharing his experience with training in a practical and interactive way.
NZEG
20
OLSEN COMMERCIAL Operational since 2008, Olsens
Kaeser
20
Silvercard
24
Shorelink
25
DitchWitch
27
Trackunit
28
Meiwa
28
STEVENS PRODUCTS LTD Based in Auckland, Stevens Products Ltd sell top quality Outdoor Power Equipment nationwide, including tractors, excavators, trailers, stump grinders, chippers and mowers.
Hansa
30
TRACKUNIT Trackunit is the leading SaaS-based IoT solu-
Instant Access
32
Youngman Richardson
35
Formit
37
Snorkel
39
AES
40
DitchWitch PAGE 42
- HIANZ HIRE & RENTAL 2021
Back Cover
are in the business of buying and selling quality used machinery worldwide, covering Oceania, South East Asia, Pacific Islands, and the USA, at competitive prices. We are experts at moving equipment offshore. They also have inhouse Engineers designing a wide range of digger attachments which they sell throughout NZ.
tion and machine insights provider to the global construction equipment industry. Their industry leading telematics software, hardware and fleet management services benefit the everyday operations of their customers worldwide.
ZHEJIANG DINGLI MACHINERY CO LTD Zhejiang Dingli
Machinery Co., Ltd. was founded in 2005, their headquarters are in Zhejiang China. They are dedicated to developing, manufacturing, selling and servicing various high end aerial working platforms. Dion is based in Christchurch and covers New Zealand.
2021 - SUPPLIERS WEBSITE DIRECTORY Below is a list of companies who supply equipment, products or services to the Association. We ask that members support these businesses when you are looking to purchase core products for your hire companies. Air Compressors Engineering
& Compressor Services Limited www.aircompressors.co.nz Kaeser Compressors NZ Limited www.nz.kaeser.com/ Batteries R&J
Batteries www.rjbatt.com.au/ YHI (New Zealand) Ltd www.yhipower.co.nz Chipping & Shredding Equipment AB
Equipment Ltd www.abequipment.co.nz Armourshield Engineering www.troughmobile.com/ armourshield-engineering Hansa Chippers www.hansaproducts.com/nz/ Levin Sawmakers Ltd www.timbersaws.co.nz TaskPower NZ Ltd www.taskpower.co.nz Construction Equipment Advancequip
www.advancequip.co.nz/ Construction Equipment Australia www.cea.net.au Kubota NZ www.kubota.co.nz NZ Equipment Group www.centralgroup.co.nz OMC Power Equipment www.omcpowerequipment.co.nz Trans Diesel Ltd www.transdiesel.com Wacker Neuson www.wackerneuson.com/en/au/ Wirtgen New Zealand www.wirtgen-group.com/en-nz/ Youngman Richardson www.yrco.co.nz Construction Equipment Attachments APS
Equipment www.apsequipment.co.nz Digga NZ Limited www.digga.co.nz Doherty Engineered Attachments Ltd www.dohertydirect.net Construction Equipment, Chippers, Floorcare AB
Equipment Ltd www.abequipment.co.nz
Construction Equipment, Trucks, Electrical Test Sales & Training Cable
Price (NZ) Limited www.cableprice.co.nz Metrotest.Com Limited www.metrotest.co.nz/ Test and Tag Training Ltd www.testandtagtraining.co.nz Equipment APPRAISAL & DISPOSALS Manheim
Ltd www.manheim.co.nz/ OLSEN COMMERCIAL www.olsencommercial.com EWP Sales Access
Service New Zealand Ltd www.accessservice.com.au Dingli Machinery Co Ltd www.en.cndingli.com EWP Technical Solutions www.ewptechnical.co.nz Haulotte Australia Pty www.haulotte.com.au/ Hydralada www.hydralada.com/nz/
JLG
Industries (New Zealand) www.jlg.com Liftx Limited www.liftx.co.nz Manitou Australia Pty Ltd www.manitou.com.au Niftylift www.niftylift.com.au/ Peak Access Limited www.peakaccess.co.nz SkyJack Australia Pty www.skyjack.com Snorkel EWP Ltd www.snorkellifts.com Youngman Richardson www.yrco.co.nz EWP Servicing Access
Service New Zealand Ltd www.accessservice.com.au Access Specialties Ltd www.accessspecs.co.nz EWP Technical Solutions www.ewptechnical.co.nz JLG Industries (New Zealand) www.jlg.com Liftx Limited www.liftx.co.nz Peak Access Limited www.peakaccess.co.nz Ewp Silvercard Training Accessman
Training www.accessman.co.nz Affinity Training phone number ASWEFA www.aswefa.co.nz Canterbury Training & Contracting www.ctc.net.nz Central Forklifts Limited (Central Group) www.centralgroup.co.nz Civil Training & Licensing NZ Ltd www.civiltraining.co.nz DriveTech Ltd www.drivetech.co.nz Elevated Access NZ Limited www.elevatedaccess.co.nz EWP Technical Solutions www.ewptechnical.co.nz Gaprie Ltd www.gaprie.com Hire Knowledge Limited www.hireknowledge.co.nz Hire Solutions Ltd www.hiresolutions.nz Hire Towers www.hiretowers.co.nz Mechanical Access Company www.mac-access.co.nz Pro Services www.richrigging.co.nz Safe Hire www.safehire.co.nz Total Access www.totalaccess.co.nz TrainEx www.trainex.co.nz Training Solutions www.trainingsolutions.co.nz Waikouaiti Auto & Engineering www.wae.co.nz Floor Preparation Floorex
Products www.floorex.com.au/ Hiretech Pty Limited www.hiretech.com.au Holer Diamond Tools www.holer.co.nz Wyatt Machine Tools Ltd www.wyatt.co.nz Youngman Richardson www.yrco.co.nz
Forestry Equipment and Supplies
Portable Sanitation
AB
Alloyfold
Equipment Ltd www.abequipment.co.nz ForestQuip www.forestquip.co.nz Levin Sawmakers Ltd www.timbersaws.co.nz GPS Construction Positioning Systems Synergy
Positioning Systems www.synergypositioning.co.nz/
Gps Fleet Management Equipment & Software Sensium
Limited www.sensium.nz/
Home, Garden & Commercial Cleaning Karcher
Ltd www.kaercher.com/nz/
Hydraulics ENZED
Hose Doctors www.enzed.co.nz/
Industrial Abrasive & Cutting And Floor Preparation Holer
Diamond Tools www.holer.co.nz/ S & G Abrasives Ltd www.sgabrasives.co.nz Wyatt Machine Tools Ltd www.wyatt.co.nz Insurance ICIB
Insurance Brokers www.icib.co.nz
Logsplitters Armourshield
Engineering www.troughmobile.com/ armourshield-engineering Brent Smith Trailers Ltd www.brentsmithtrailers.co.nz ForestQuip www.forestquip.co.nz Levin Sawmakers Ltd www.timbersaws.co.nz TaskPower NZ Ltd www.taskpower.co.nz Marquees Baytex
a division of Structurflex Ltd www.baytex.co.nz H-Line Pty Ltd www.hlinestructures.com.au/ Material Handling & Industrial Parts TVH
New Zealand Limited www.tvh.com/en-nz
Outdoor Power Equipment Briggs
and Stratton NZ Ltd www.briggsandstratton.com/au/en_au Cama Products www.camaproducts.co.nz Honda Power & Marine www.hondapowerequipment.co.nz/ Kubota NZ www.kubota.co.nz Masport www.masport.co.nz/ OMC Power Equipment www.omcpowerequipment.co.nz Parkland Products Ltd www.parkland.co.nz Stevens Products Ltd www.stevensgroup.co.nz Stihl NZ Ltd www.stihl.co.nz Youngman Richardson www.yrco.co.nz Portable Heating and Cooling Cool
Breeze Rentals Pty Ltd www.coolbreeze.net.au
www.alloyfold.co.nz Services Pty Limited www.formit.com.au Polyjohn Pacific Pty Ltd www.polyjohn.co.nz Shorelink Australasia Limited www.shorelink.co.nz Formit
Power Generation, Pumps & Lighting Allight
Sykes www.allightsykes.com/ OMC Power Equipment www.omcpowerequipment.co.nz Riequip Ltd www.riequip.co.nz Power Tools - Corded & Battery Accent
Tools Ltd www.hikoki.co.nz/ Hilti (New Zealand) Ltd www.hilti.co.nz Milwaukee Tool www.milwaukeetool.co.nz Pressure Washing AES
Water Blasters www.aesblasters.co.nz BE Pressure Supply Ltd www.bep.kiwi/shop/ Karcher Ltd www.kaercher.com/nz Kleantech Imports www.kleantech.co.nz Masport www.masport.co.nz Rental Specific Software Baseplan
Software Pty LImited www.baseplan.com EZICHEQ www.ezicheq.com InspHIRE Software www.insphire.com/page/au MCSANZ Pty Ltd www.mcsrentalsoftware.com/au/ Point-of-Rental Software Pty Ltd www.point-of-rental.com.au Texada Software Pty Ltd www.texadasoftware.com Tables, Seating & Portable Sanitation Alloyfold
www.alloyfold.co.nz
Trailer Parts CM
Trailer Equipment Limited www.cmtrailer.co.nz Trailequip Ltd www.trailequip.co.nz TRAILERS Brent
Smith Trailers Ltd www.brentsmithtrailers.co.nz Compass Trailers LTD www.compasstrailers.co.nz/ Pinto Trailers www.pintotrailers.co.nz/ Training Provider Digital
Training & Assessment Ltd www.digitalcranes.co.nz Vertical Horizonz Training Group www.verticalhorizonz.co.nz Truck and Trailer Parts Sime
Darby Transport (NZ) Ltd www.twlnz.co.nz
Other Equipment & Supply ChargedAs
www.chargedas.co.nz Linen www.pacificlinen.co.nz
Pacific
DITCH WITCH MINI SKID STEERS YOUR JOB JUST GOT A WHOLE LOT EASIER
Customer-driven control placement optimizes operator comfort and reduces fatigue.
Diesel engine delivers maximum power to the attachment for greater productivity.
Compatible with an array of attachments for more versatility
Best-in-class operator platform design improves operator comfort and convenience for working on and off the machine. Smaller, narrower frame is perfect for
SMALL ON SIZE BIG ON POWER.
Designed for small-scale landscape and irrigation jobs, the Ditch Witch range of mini skid steers have a narrow frame for better maneuverability in tight, compact spaces. Built for heavy-duty operation, the construction-grade design improves machine durability and longevity and overall machine ROI.
Contact your nearest branch today
0800 435 269
ditchwitchcea.com
AUCKLAND BAY OF PLENTY CHRISTCHURCH