Skip to main content

HG - Management Collateral Booklet July

Page 1


YOUR PARTNER IN CLUB EXCELLENCE

CLUB MANAGEMENT DONE DIFFERENTLY.

Premier club, golf course & amenity management across the Eastern United States.

Professionally managing properties across the Eastern U.S. — not because we took every deal we could, but because we said yes, only to the right ones.

OUR PHILOSOPHY

INTENTIONALLY SMALLER. MEANINGFULLY BETTER.

“We don’t want to be everywhere. We want to be indispensable where we are.”

-MG Orender, Founder and President

The biggest management companies will tell you scale is the point. We’d argue the opposite. Hampton Golf has grown deliberately — taking on properties where we can be a true partner, not just a vendor with a contract. That philosophy shapes the company: which contracts we pursue, whom we hire, and how closely our corporate leadership stays engaged with every property we manage.

PROPERTIES MANAGED ACROSS THE EASTERN U.S.

30+ 26+ 100% 0

YEARS AS AN INDEPENDENT, PRIVATELY-HELD COMPANY

OWNERACCESSIBLE SENIOR LEADERSHIP TEAM

PRIVATE EQUITY

OWNERSHIP — FULLY OPERATOR-OWNED

Sarasota, Florida

LAUREL OAK COUNTRY CLUB

WHAT SETS US APART THE HAMPTON ADVANTAGE

WE ACT LIKE OWNERS.

Our leadership has operated clubs, not just managed them from a spreadsheet. When your NOI is at stake, so is ours.

WE SOLVE FOR TOTAL PERFORMANCE. 1 2 3 6 5 4

Hampton Golf’s Corporate Team knows your Members, Team Members, and challenges by name — not just by report.

We don’t accept every contract offered. We pursue properties where we can build something excellent and where clients are invested partners.

CRM, marketing automation, accounting solutions, and POS/ PMS coordination built for multiproperty scale without losing each club’s individual identity. Financial results, Member/Guest satisfaction, Team retention, and long-term asset value — we measure and report on all of it.

We’ve built the playbook for amenity management in masterplanned communities, from opening day through stabilization and beyond.

Port St. Lucie, Florida

ASTOR CREEK COUNTRY CLUB

OUR FINANCIAL MODEL

ONE FEE. NO BOLT-ONS.

NO SURPRISES.

Hampton Golf charges a single, transparent management fee. That’s it. No add-on charges for services your contract said were included. No surprise invoices for corporate resources, marketing support, or HR functions.

EVERYTHING INCLUDED IN ONE FEE:

HOW OTHER MANAGEMENT COMPANIES TYPICALLY STRUCTURE FEES:

Base management fee

The starting point — before the add-ons begin.

+ Corporate overhead charge

A separate levy for access to central resources.

+ Marketing services fee

Digital, social, and email support billed separately.

+ HR & recruitment surcharge

Hiring, onboarding, and compliance billed per use.

+ Technology platform fee

POS, CRM, and reporting tools invoiced monthly.

+ Incentive fee (uncapped)

Performance bonuses with no downside protection.

OUR COMMITMENT TO YOU

WE EARN YOUR BUSINESS EVERY SINGLE MONTH.

Most management companies ask you to sign a 3- or 5-year agreement and then rely on that contract to retain your business — not their performance. Hampton Golf operates on a fundamentally different premise.

MONTH-TO-MONTH FLEXIBILITY

Our management agreements are structured without punishing long-term lock-ins. You retain the right to end the relationship without navigating years of contractual obligations.

PERFORMANCE IS THE CONTRACT

We believe the strength of our work, not the length of our agreement, is what should keep us at your property. If we’re delivering, you’ll want us to stay. If we’re not, you shouldn’t have to.

MUTUAL INVESTMENT

This model forces us to be accountable every month, not just at contract renewal. It aligns our incentives with yours in the most direct way possible: we perform, or we lose your business.

A 3-year contract protects the management company. Our month-to-month model protects you.

Panther Run Golf Club Ave Maria, Fl

St. Johns, Florida

STILLWATER GOLF CLUB

PERFORMANCE GUARANTEE

IF WE DON’T DELIVER, YOU DON’T PAY FULL PRICE.

We structure performance guarantees directly into our management agreements. That means measurable commitments, not aspirational language, with defined consequences if we fall short.

FEE REDUCTION TRIGGERS 1

If agreed-upon performance thresholds are missed, our management fee is automatically reduced. No negotiation required after the fact.

INCENTIVE FEE FORFEITURE 2

Our incentive compensation is earned only when we exceed agreed benchmarks. If we miss targets, we forgo incentive fees entirely, not a partial reduction. Upside is tied directly to your upside.

DEFINED METRICS, AGREED IN ADVANCE 3

Performance triggers are established at contract signing, not interpreted retroactively. Common metrics include: Membership net growth, NOI vs. budget, and capital project delivery.

A 3-year contract protects the management company. Our month-to-month model protects our partners.

The Verandah Club Fort Myers, Fl

WHAT WE MANAGE FULL-SERVICE MEANS

FULL ACCOUNTABILITY.

Every discipline under one fee, one Leadership Team — no hand-offs, no gaps, no excuses about whose department missed the number.

CLUB OPERATIONS

• Golf operations & programming

• Food & beverage management

• Agronomy & course conditions

• Lifestyle & event programming

• National purchasing platform

• Aquatics, racquets, fitness management

FINANCE & COMPLIANCE

• Budgeting & financial forecasting

• AP/AR & payroll processing

• Tax services & reporting

• Capital budget management

• Risk management & insurance

Country Club Mamaroneck, NY

REVENUE & MARKETING

• Membership sales strategy

• Digital & social media marketing

• Brand development

• Yield & revenue management

• CRM & data segmentation

• Special/Private events sales strategy

HUMAN CAPITAL

• Recruiting & hiring

• Employee training & development

• Benefits & COBRA compliance

• Workers’ comp insurance

• Labor relations & terminations

Hampshire
TENNESSEE NATIONAL Loudon, Tennessee
GLYNLEA COUNTRY CLUB
Port St. Lucie, FL

Turn static files into dynamic content formats.

Create a flipbook
HG - Management Collateral Booklet July by HGMarketing - Issuu