Caution and Error Codes

Section 6.Messages and Codes

Caution and Error Codes

Explanation of Symbols:

A = Numerical Field - ”Operator Display”

B = Hour Meter Indicator

C = Parameter Co ntrol Indicator

D = Battery Indicator

E = Error Indicator

NOTE: If a Service Key is inserted into the truck, the fault codes do not display on the Operator Display. The fault is still active, and displays when the Service Key is removed. Caution Codes below 49 are not logged. See the following for how to clear the code and the allowed activity during the error.

Publication: 1146947, Revised: 12 Jan 2017

Section 6.Messages and Codes

Messages and Caution Codes

Messages and Caution Codes

Model 6210 Maintenance Manual

NOTE: Codes C001 through C012 are iBattery related error codes. Refer to iBattery Battery Monitoring System Installation and Maintenance Instructions.

Code ‘GATE’

Code Title Battery Gate Switch Open

Operator Display'GATE'

System ResponseTravel limited to 1 MPH (1.6 km/h)

Reason Battery gate missing and operator moved handle out-of-neutral. The TA detected that Battery Gate Interlock switch S21 or S22 is open.

Tests to Run Troubleshoot wiring to and from switches. See “Pinout Matrix” on page8-9

How to Clear Make sure the battery gate is installed correctly. Adjust or replace switches.

Code ‘TEST’

Code Title TEST

Operator Display'TEST'

System ResponseTruck functions are not allowed.

Alarm Sounds No

Reason New VM was installed that was not loaded with software.

Tests to Run None

How to Clear Code is cleared after the software is loaded in the VM.

Code ‘SLO’

Code Title Creep Speed

Operator Display'SLO'

NOTE: This can be mistaken for a code 075 if the display is read upside-down. There is no code 075.

System ResponseTravel Limited to Creep Speed

ReasonClick-to-Creep feature activated.

Tests to RunNone

How to ClearWith the handle in brake position, quickly click the speed control twice to deactivate creep speed.

Publication: 1146947, Revised: 12 Jan 2017

Model 6210

Maintenance Manual

Code ‘Sro’ (C14)

Code Title SRO (Static Return to Off)

Section 6.Messages and Codes

Messages and Caution Codes

Operator Display'Sro' Error () and Parameter () Indicators Blinking.

System ResponseTruck is disabled (Emergency Reverse is Active).

Alarm Sounds No

Reason

Brake is not applied when the truck is turned ON. Handle is in the brake released range prior to the system being powered ON.

Tests to Run Confirm arm angle proximity switch function.

How to Clear Apply the brake.

Code ‘LoGn’ (C15) (iWAREHOUSE Only)

Code Title Operator not Logged ON the 3rd Party Device (applies only to trucks with iWAREHOUSE option)

Operator Display‘LoGn’

System ResponseLimited to most restrictive speed if iCONTROL is enabled, otherwise no limits.

Reason Operator is not logged ON to the 3rd party supplier wireless module (SWM) device.

Tests to Run None

How to Clear Log into the iWAREHOUSE display unit.

Code br_o (C16)

Code Title Brake Override

Operator Displaybr_o TA Flash Code “5,6”

System ResponseTravel, lift, and lower are disabled.

Alarm Sounds No

Reason Brake Override switch is activated to manually move the truck.

Tests to Run None

How to Clear Move the tiller arm to the upper brake position and switch the brake override switch back to the OFF position.

Publication: 1146947, Revised: 12 Jan 2017

Section 6.Messages and Codes

Messages and Caution Codes

Code C19

Code Title Default Parameter Warning

Operator DisplayC19

System ResponseNo effect on performance.

Alarm Sounds No

Model 6210 Maintenance Manual

Reason New default parameters have been loaded into the RAM.

Tests to Run None

How to Clear Self clears after the timer expires.

Code HPd (C20)

Code Title HPD – Directional/Speed Control Warning (High Pedal Disable)

Operator Display'HPd' Error () and Parameter () Indicators Blinking.

System ResponseTravel is disabled, all other systems active. Emergency reverse is active.

Alarm Sounds No

Reason Directional/Speed Controls were not in the neutral position at power ON or when the brake is released, or failure of the Hall Effect sensor in the speed control circuit.

Tests to Run Confirm the directional/speed controls are in neutral, and the handle sensors and wiring are correct.

How to Clear Return the directional/speed controls to the neutral position.

Code C26

Code Title Lift Switch Stuck

Operator DisplayC26

System ResponseSystem ignores stuck input. Turns off Lift Contactor. Stuck switch is disabled. If truck is equipped with an alternate switch, the alternate switch is still active. Lift contactor responds to input from alternate switch if equipped.

Reason Lift request ON longer than time out value (10 seconds) and the lift cut-out time out did not activate. The lift system is prevented from lifting (jammed or too heavy a load) to a point of activating the lift cut-out time out.

Tests to Run Examine for stuck switch or shorted wiring harness. See “Pinout Matrix” on page8-9

How to Clear Release the Lift switch.

Publication: 1146947, Revised: 12 Jan 2017

Model 6210 Maintenance Manual

Code C27

Code Title Lower Switch Stuck

Operator DisplayC27

Section 6.Messages and Codes

Messages and Caution Codes

System ResponseSystem ignores stuck input. Turns off Lower Solenoid. Stuck switch is disabled if truck is equipped with an alternate switch, and the alternate switch is still active. Lower solenoid responds to input from alternate switch if equipped.

Reason Lower request ON longer than time out value (10 seconds). Lower switch is jammed or the operator is holding the switch for longer than is required to lower the forks.

Tests to Run Examine for stuck switch or shorted wiring harness. See “Pinout Matrix” on page8-9.

How to Clear Release the Lower switch.

Code C30

Code Title Emergency Reverse Activated

Operator DisplayC30

System ResponseNormal travel controls are disabled. The truck responds only to activations of the Emergency Reverse switch.

Reason The Emergency Reverse switch has been pressed and released.

Tests to Run Cycle the brake (deadman) switch by engaging the brake.

How to Clear Clears after the brake is applied.

Code C31

Code Title Lost Brake Pot VR1 Input (Brake Pot Out-of-Range)

Operator DisplayC31 TA Flash Code “3,4”

System ResponseTravel is disabled

Reason Brake pot input at JP1-17 is open. See “Pinout Matrix” on page8-9.

Tests to Run Troubleshoot wiring to and from the Brake pot.

How to Clear Adjust or replace pot or repair wiring. Cycle the truck OFF/ON.

Publication: 1146947, Revised: 12 Jan 2017

Section 6.Messages and Codes

Messages and Caution Codes

Code C32

Code Title Emergency Reverse Before Brake Release

Operator DisplayC32

System ResponseTravel is disabled

Model 6210 Maintenance Manual

Reason The emergency reverse switch is activated (pressed) prior to the brake being released.

Tests to Run Examine for stuck emergency reverse switch.

How to Clear Clears after the Emergency Reverse switch is released.

Code C33

Code Title Horn Switch Stuck

Operator DisplayC33

System ResponseSystem ignores stuck input. Turns off Horn. Horn responds to input from alternate source if equipped (this does not include the second horn switch on the control handle).

Reason Horn request ON longer than time out value (10 seconds). Stuck switch is disabled; if equipped with an alternate switch, the alternate switch is still active.

Tests to Run Examine horn switch and related wiring. See “Pinout Matrix” on page8-9 How to Clear Release or repair Horn switch.

Code C35

Code Title

Brake Switch (Arm Angle Proximity Switch) Error

Operator DisplayC35

System ResponseNormal travel controls are disabled. The truck responds only to activations of the Emergency Reverse switch if the traction motor is rotating in the tractor-first direction.

Alarm Sounds Yes (3 beeps, once, when error code is generated)

Reason The brake switch (arm angle proximity switch) is out of adjustment or damaged giving a false indication that the brake is engaged. At the same time, the traction motor is detected rotating.

Tests to Run Test the brake switch (arm angle proximity switch) and wires. How to Clear Apply the brake and have the switch adjusted or replaced.

Publication: 1146947, Revised: 12 Jan 2017