1 minute read
Divert inflight
Email notifications
Messaging & real time tracking
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We’re expecting it We’ve got it ETA delivery ETA delivery failed
ETA failed Neighbour diversion Safe place set Delivery attempted (digital calling card)
Keeping customers informed during the delivery process is a key customer need. At Hermes we proactively notify customers on their parcel’s whereabouts and offer a real time tracking service for anything in-between. We have a wide range of notifications that can be used for all parcel types and these are available via SMS, email and push.
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