EMPLOYEES TAKE CENTER STAGE

Jürgen Höller is Team Leader for Sales & Distribution. We spoke with the seasoned expert, who gave us insight into his life and his more than 15 years on the SWARCO team.

What kind of challenges do you have to tackle in your job?

There are many, but this is part of daily life, whether at work, or in one’s private life. I try to approach challenges proactively – there’s always a solution. The best example is the situation we faced due to COVID-19. Especially at the beginning of the pandemic, not a day went by when we weren’t caught off guard by something. Delivery delays, price increases, sick employees, prevention measures, and many more surprises really kept us on our toes. With all of that, we had to keep a cool head. It wasn’t always easy, but we always managed.

OUR VALUES Efficiency, Diversity, Intelligence

OUR MOTTO Universal Efficiency

The company has been fortunate to benefit from your commitment, dedication and expertise since 2006. What did your life look like before SWARCO?

It was actually pretty typical (laughs).

After completing primary school in St. Georgen am Ybbsfelde in Austria and academic secondary school in Amstetten, I graduated from a higher vocational college specialized in business and commerce (Handelsakademie), also in Amstetten. Right after finishing my military service, I joined the company.

What positions have you held at SWARCO and what have you experienced in these more than 15 years at the company?

I started out in order processing and later was put in charge of the entire sales back office. In 2020, I had the honour of being appointed proxy holder, and in addition, was named the assistant to the head of sales for SWARCO at the M. Swarovski GmbH site in Neufurth in 2021. I’m also in charge of our sales activities in selected European markets, such as the Baltic States, Switzerland and the Czech Republic.

What motivated you to pursue a career at SWARCO specifically?

This is a funny story, because actually, I’ve been familiar with our products longer than all the sales and office work. Back in college, I was able to gain valuable experience as a production intern during my holidays, and that’s how I got to know “the glass beads” early on. That was of great help when I started out in order processing at SWARCO.

What does your time look like when you’re not at work?

In my free time, I try to stay as active as possible. I go running regularly and can’t imagine life without it anymore. I also love to play tennis. Apart from sport, spending time with friends and family is very important to me.

Jürgen Höller Team Leader Sales & Distribution, proxy holder

What are you working on now and where do you see yourself at the company in the future?

Over the past months, my goal was to visit all key account managers in person to get to know the needs of the local markets. These visits also allowed me to help improve global coordination within our sales and distribution structure across Europe. I generally believe that all processes and structures can be continuously improved and optimized. I’ll keep focusing on this in the future within my broad range of responsibilities. And I look forward to continuing to contribute to SWARCO’s success.

What motivates you at SWARCO?

Since I started at SWARCO, there hasn’t been a single day when I haven’t enjoyed going to work! Working with my colleagues is great fun. What we’ve managed to achieve together over the years is really outstanding. I also truly enjoy the personal contact with our partners. I find it interesting to meet so many different people, get to know so many different personalities and learn about different cultures. These are such valuable experiences. I appreciate that SWARCO gives me this opportunity as part of a strong team.

Thank you, Jürgen!

All the best and continued success for the future!