RELAX BY T HE N O R FO L K B ROA DS
C OT TAG E B RO C H U R E
DI GI TAL V E RSI O N ON LY
WELCOME TO HERBERT WOODS Our waterside cottages and apartments are the perfect choice for your well-deserved break. Whether you’re into fishing, walking, cycling
our cottages are just a short walk from
or just wish to appreciate the Norfolk Broads
Herbert Woods Marina which means that
and surrounding countryside, they provide
our friendly team are always available to
an ideal base from which to explore.
help your holiday run smoothly.
Each cottage and apartment is a fully
We can't wait to meet you and look forward to welcoming you to Herbert Woods.
equipped home away from home with comfortable furnishings, heating throughout and WiFi available, should you need it. All of
Broads National Park The Norfolk and Suffolk Broads are Britain’s largest protected wetland and third largest inland waterway, with the status of a National Park. Covering over 300 square kilometres of land and water, and home to 11,000 species of wildlife ‒ many of which are unique to the Broads ‒ this is a globally important area for biodiversity. Please turn to page 12 of Cruiser Holidays to find out more.
Investors in Wildlife
TripAdvisor
We believe in preserving Norfolk’s
We have been awarded TripAdvisor’s Certificate of
wildlife, countryside and
Excellence 2018! Read our customer reviews online
environment, which is why we have
at tripadvisor.co.uk/herbert_woods
become Investors in Wildlife with
We are always looking for ways we can improve our
Norfolk Wildlife Trust. Read more
service and love to hear what our customers think of us. So once
about this on page 13 of Cruiser
you have returned home please head on over to our TripAdvisor
Holidays.
page and leave us a review of your holiday.
Help us look after the places you love to visit.
WiFi Wi-Fi is available in each of our cottages and apartments and
So far our donations have helped finance additional free
is free to use for the duration of your holiday. Access to Wi-Fi is via a unique access code which can be obtained from Reception on your arrival.
moorings at Thurne Mouth, the re-opening of the riverside footpath in Reedham and life jackets & binoculars for school groups visiting NWT Ranworth & Hickling reserves. Find out more on page 14 of Cruiser Holidays. For full details see lovethebroads.org.uk
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Thurne Mill
Contents Introduction
2-3
Plan Your Time
4 - 10
Apartments
11
Cottages - Sleeps 4 - 6
12
Cottages - Sleeps 4
13
Cottages - Sleeps 9
14
Our Marina
15
Terms and Conditions
16 - 17
#HerbertWoodsHols Win a ÂŁ50 HerbertWoods Voucher! Tweet, Facebook or Instagram a photo of your Herbert Woods holiday or day boat adventure for your chance to win. Make sure you follow us @HerbertWoods, tag us in your photo and include #HerbertWoodsHols in your post or tweet. Vouchers may be redeemed against any Herbert Woods cruiser holiday, cottage holiday or day hire. Terms and conditions apply, visit herbertwoods.co.uk/norfolk-broads/competition/
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3
THINGS TO DO COME RAIN... 1
Somerleyton Hall
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Step back in time
Explore the City
With a visit to one of the finest
Our fine city has something for
Victorian stately homes in the
everyone. Visit the Norman castle
country. Admire the Victorian
and discover its evolution from
and Jacobean architecture of
Royal palace to county prison.
Somerleyton Hall and let their
Stroll around the cloisters at
expert guides bring the history
Norwich’s stunning 12th century
of this magnificent manor house
Cathedral. Indulge in some retail
alive, as you explore the grand
therapy at Intu Chapelfield or the
staircase, charming library and
Royal Arcade. Hop on the City
winter garden.
Sightseeing Bus or catch up with the latest blockbusters at Riverside Entertainment Complex. Norwich
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is easily accessed by rail from Wroxham.
Ride a Steam Train Ride a Steam Train along Norfolk’s longest narrow gauge railway. The Bure Valley Railway operates between Aylsham and Wroxham, calling at the villages of Brampton, Buxton and Coltishall. The 18 mile round trip follows the river through the picturesque Bure Valley countryside. A range of regular and one-off events are held throughout the year including the ‘Teddy Express’ or ‘Santa Special’ trains.
Sea Life Centre
4
Head to Great Yarmouth Although a trip to the beach might not be on the cards, Norfolk’s premier beach resort still has plenty to offer. Discover Great Yarmouth’s fascinating history at the Time & Tide Museum, find Nemo & Dory at the SEA LIFE Centre or enjoy one of the amazing performances at the Hippodrome Circus. If you want to burn off some energy, grab your swimming costume and tackle the inflatable obstacle course at Marina Leisure Centre or practice your swing indoors at Hollywood Adventure Golf.
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...OR SHINE!
Thrigby Wildlife Gardens
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5
6
Go Wild
How Hill
At Thrigby Wildlife Gardens
Learn about the history and
wander the treetop walkways and
special environment of the
get a bird’s eye view of the special
Broads with a trip to How Hill.
collection of rare Asian animals
There is something for visitors of
that call the landscaped grounds
all ages, from the Secret Garden
of Thrigby Hall home. Discover
and Tea Room to the Broads
endangered tigers, huge crocodiles,
Authority Centre at Toad Hall,
noisy gibbons and many more
where you can see how 18th
exciting animals.
century marshmen lived.
Horsey Gap
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Be at one with Nature
Pack Your Bucket and Spade
Be at one with nature and
The Norfolk coast boasts some of the best
see how many different
beaches in the UK, just a short drive from
species you can spot at
your cottage or apartment. Get away
one of the Norfolk Wildlife
from the crowds at Winterton and wander
Trust Reserves. Spend a day
along the acres of super soft sand. Go for
wandering the trails or take in
a dip in the calm waters of the Blue Flag
the Broads and their
beach at Sea Palling,
abundant wildlife
or if you are visiting
on one of the
during the winter
electric boat trips.
head to the beach at Horsey and meet the hundreds of grey seals that come ashore to breed.
Plan your activities at herbertwoods.co.uk/norfolk-broads
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DISCOVER BRITAIN’S MAGICAL WATERLAND We also have a range of boating options available to help you discover the beauty of the Norfolk Broads in just a few hours, from sailing your own dinghy to hiring a day boat, there is something for everyone.
Picnic Boats Take a day and cruise the Broads at your leisure. Our brand new picnic boats are perfect for a day out on the Broads. Designed and built at Herbert Woods, each picnic boat seats a maximum of 10 and is equipped with everything you might need for your picnic, including gas hob, fridge, sink and WC. The split sliding canopy and forward sundeck are perfect for taking advantage of sunny days, whilst the warm air heating will keep you cosy during the cooler months. Picnic boats are available for full day hire and can be pre-booked on 0800 144 4472.
Length: 24ft (7.31m) Beam: 10ft (3.05m)
Day Boats We also have a fleet of day boats available to hire throughout the season. These can seat up to eight people and are perfect for touring the Broads, a spot of fishing or a secluded picnic. Day boats are available on a first come first served basis.
Find out more at herbertwoods.co.uk/day-experiences 6
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DAY ACTIVITES Canoes Explore the tributaries and back waters of the Broads that cannot be accessed by cruiser or day boat. Paddling silently through the undisturbed waters of the National Park is a great way to view the beautiful wildlife of the Broads. Our Canadian canoes seat up to three people and can be hired for a half or full day.
Sailing & Rowing Hiring a sailing or rowing dinghy is another great way to discover the Broads National Park. Let older children have their own Swallows and Amazons adventure, get up close to the wildlife or use as a tender or fishing boat. Sailing and rowing dinghies are both available to hire from Herbert Woods and can be towed behind your cruiser. Fishing is permitted throughout the Broads during the fishing season which runs 16th June to 14th March. A valid Environment agency fishing license is required. Sailing & Rowing dinghies must be booked in advance.
Day Boats For a less strenuous alternative, we also have a fleet of day boats available to hire throughout the season. These can seat up to eight people and are perfect for touring the Broads, a spot of fishing or a secluded picnic. Day boats are available on a first come first served basis.
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SPECIAL OFFERS G if t Vou c he rs
der ed one, why not consi t perfect gift for a lov tha d fin to ng gli ug str If you’re ailable in s gift vouchers are av ucher. Herbert Wood vo t gif s od Wo rt rbe a He d against Herbert They can be redeeme . 00 £1 or 0 £5 0, £2 or denominations of activities (e.g. canoe ays, Herbert Woods lid Ho ge tta Co or er ies, Woods Cruis dinghies, sailing dingh tras (including rowing ex l na tio op nt e), hir at day bo y repair, refurbishme te moorings) and an va pri d an ts pe , ng undercover car parki foul or upholstery). ft (e.g. canopies, anticra te va pri on rk wo 4 4472. or maintenance ing office on 0800 14 ed by calling our book as rch pu be n ca rs Gift vouche purchased online. Vouchers cannot be
S a ve 15 % of f yo ur se c on d w ee k
For all properties, irr espective of type or holiday dates, we will give yo u a 15% discount off the hire terms for second an d subsequent consec utive weeks.
L oy a lt y B oo k in D is c ou n t
g
oods holiday ed a Herbert W If you have book titled to years you are en within the last 3 f your holiday. a 5% discount of
oli da y D isc ou nt W int er H holiday Book any cottage or apartment receive to between 1st Nov and 28th Feb 10% off the brochure price. (Excludes Christmas & New Yea
r breaks)
E a r ly B oo k in g D is c ou n t
nuar y and ay by the 5th Ja Book your holid nt off the hire booking discou rly ea 5% ive ce re ll at the time of oose to pay in fu charge. If you ch a 5% discount. receive an extr booking you will
S a ve w it h d is c ou nt s fo r a s ec on d ho lid a y If you book a second
holiday for 2019 the n you will be entitled to a discount of 5%.
View our latest offers at herbertwoods.co.uk/offers
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WONDERFUL WINTERTIME Join us for a Winter Break on the Broads Winter is a wonderful time of year to visit the Broads. Once the summer crowds have left you are able to appreciate the peaceful waterways, beautiful winter scenery and active wildlife. The pike fishing season is in full swing and the numerous birds that migrate to the Broads over the winter make it an excellent time of year for bird watching. There is plenty to keep you occupied, explore some of the 150 miles of footpaths, enjoy a trip on the Santa Express or make a start on your Christmas shopping in the city of Norwich. All cottages & apartments are fully heated and Broadlands, Mallard and Bittern also feature electric wood burning stoves, so you can be sure of a cosy stay.
Christmas & New Year Our waterside cottages are perfect for hosting your Christmas or New Years celebration and with cottages available to sleep up to 9, there is room to accommodate everyone. All of our properties have fully equipped kitchens for whipping up your festive feast, why not order your food and drink online and have it delivered to your cottage or apartment on your arrival.
Let us take care of the tree Book a holiday in any of the following properties in December and we will make sure you have a fully decorated Christmas tree to get you into the Christmas spirit.
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WHAT’S INCLUDED All linen is provided
All electricity
Free WiFi is
however you are required
is included
available in all
to supply your own towels.
in the cost of
apartments
your holiday.
and cottages for the duration of your holiday.
Free day boat hire is
Cots and highchairs
Secure outside
available on selected
subject to availability,
storage is suitable for
properties. Please
please supply your
bikes & fishing tackle.
check individual
own linen.
Please provide your
property details.*
own padlock.
*subject to availability
Fishing available from 16th June to 14th March. A valid Environment Agency fishing licence is required (bait and tackle not included).
Womack Water
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Wagtail
APARTMENTS Enjoy a holiday in one of Broadlands most iconic buildings.
Wagtail, Dragonfly and Swallowtail Our apartments comprise of one double
Book Online!
bedroom with king size bed and one twin bedroom, a large open plan kitchen and living room with Juliette balcony overlooking
Dragonfly
Broads Haven Marina, family bathroom with bath/shower. Key Features • Electric storage heating
• Parking for one car • No pets • No smoking • Complimentary fishing boat for the duration of your
stay or free day boat hire for one full day plus 25% off
additional hire
Book Online!
• Secure outside storage suitable for bikes or fishing tackle
Swallowtail Wagtail and Swallowtail
Dragonfly
Book Online!
Please note: Access to Wagtail and Dragonfly apartments are via 1 flight of stairs. Access to Swallowtail apartment is via 2 flights of stairs.
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Broadlands Sleeps 4 - 6
A delightful heritage bungalow overlooking the River Thurne and the historic Potter Heigham bridge. Broadlands Cottage offers a fully equipped kitchen/dining room with dishwasher and washing machine. Sitting room with double sofa bed, digital flat screen TV and electric wood burning stove. Both the kitchen and sitting room have patio doors that lead out on to the large private deck, immediately beside the River Thurne. A master bedroom with double bed and second twin bedroom. A family bathroom with shower.
Key Features • Electric storage heating • Parking 50m from bungalow • Outside table and chairs • Private mooring • No smoking • One pet welcome • Free day boat hire for one full day plus 25% off additional hire
• Secure outside storage suitable for bikes or
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fishing tackle
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Broadlands Cottage
herbertwoods.co.uk
Book Online!
Bittern and Mallard Sleeps 4
Our modern two storey cottages overlook Broads Haven Marina. Overlooking the water, our cottages comprise of an open plan kitchen/dining room, lounge with digital TV/DVD, electric wood burning stove and patio doors opening onto an enclosed private deck. The upper floor has a master bedroom with double bed and family bathroom with bath/ shower. A second twin bedroom with separate shower room is conveniently located on the ground floor.
Key Features • Electric storage heating • No smoking • Adjacent parking for one car • Outside table and chairs • One pet welcome • Wheelchair access • Free day boat hire for one full day plus 25% off
additional hire
• Secure outside storage suitable for bikes or
fishing tackle
Raised Deck Ramp
Ramp
Ramp
Ramp
Mallard
Bittern First Floor
First Floor
Raised Deck Ramp
Ramp
Ramp
Book Online!
Ramp
Book Online! herbertwoods.co.uk
0800 144 4472
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Marsh View Sleeps 9
A luxurious five bedroom property overlooking the water. Marsh View Cottage includes a large fully equipped kitchen/dining room with dishwasher and double oven. Spacious lounge with flat screen TV and DVD player. Master bedroom with king size bed and en suite bathroom with bath/shower. Further bedrooms include one double room with king size bed, two twin rooms and one single room. Family bathroom with bath/shower and an additional shower room. A large enclosed private deck can be accessed from the lounge and master bedroom.
Key Features • Oil heating • Adjacent parking for 4 cars • Outside tables and chairs Ramp
• No smoking • No pets • Wheelchair access • Free day boat hire for one full day plus 25% off
Raised Deck
additional hire
• Secure outside storage suitable for bikes or
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fishing tackle
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Book Online!
Steps Down
OUR MARINA MARSH VIEW COTTAGE
Broads Haven Marina
MALLARD BITTERN
BROADLANDS River Thurne
HERBERT WOODS RECEPTION
Broads Haven Marina
APARTMENTS
Herbert Woods Car Park
Herbert Woods Car Park
Day Boa ts
Lathams Car Park
ad Bridge Ro
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TERMS & CONDITIONS 2019 - COTTAGES Short Breaks Short breaks are available on all properties. Short breaks can start on either a Friday or Saturday for 3 nights or a Monday or Tuesday for 4 nights, subject to availability. During peak holiday weeks short breaks can only be booked 10 days in advance.
Complaints In the event that you find a problem with your cottage/apartment or the service we provide we ask that you bring this to our attention as soon as possible during your holiday to give us the opportunity to rectify the problem (see clause 11).
Cottage Arrival Times
Our 2019 brochures are prepared many months in advance of the holiday season to which it relates, so changes may be made to the information contained in it. If any significant changes occur before you have booked, we will endeavour to tell you at the time of booking or pass on the necessary information to you. The prices contained in the brochure are correct at the time of going to print.
Weekly holidays: Arrival time 4.00pm and vacated by 9.00am. Short break: Takeover time from 2.30pm and vacated by 9.00am. Winter Holidays Our cottages & apartments are available for winter holidays. Property Prices 2019 A 25% deposit will be required on booking, the remainder to be paid in full 8 weeks prior to the start date of your holiday. Optional Extras Payable on Arrival
Per Week
Short Break
Rowing Dinghy* (available Easter to 31st Oct)
£45
£35
Sailing Dinghy* (available Easter to 31st Oct)
£55
£40
Fishing Boat*
£205
£108
Picnic Boat*
POA
POA
Day Boat* (available for 5 days Mon – Fri exc. July & August)
£320
£260
£35
£35
Pets (each) *Subject to availability
Payment of Balance Please note that the balance of hire terms and any extra charges and deposits should be paid 56 days in advance of your holiday start date unless otherwise stated on the booking confirmation. Receipts are issued to all customers. Cancellation Protection This is included in the brochure price. Cover is obligatory and is automatically provided against loss of your deposit and liability to pay the balance of hire charges if you have to cancel or curtail your holiday for certain unavoidable reasons. (Please refer to paragraph 8 on the terms and conditions). Please Note: Due to changes in financial regulations we are no longer able to offer personal insurance cover (we recommend you arrange private cover). Qualifying Reasons for Cancellation Death, illness, bodily injury, pregnancy or childbirth providing pregnancy commences after the insurance is affected. Jury service, witness call. Redundancy of hirer or their partner. Cancellation of arranged leave in respect of a member of HM Forces or police or unexpected occupational posting within six weeks of the commencement date of the holiday or fire, storm, flood, subsidence or malicious damage rendering the home uninhabitable. Police requiring presence following a burglary or other incident at home or place of business. Death, serious injury or serious illness of any member of your immediate family, fiancé(e), close business associate, partner or co-director.
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1. Your Contract Your contract is with Herbert Woods LLP (referred to throughout as “HW”). Any contract to hire a property listed in this brochure and current supplements incorporates the conditions below and is between HW and you as “the Hirer”. The Hirer will assume responsibility for all guests who make up the party and compliance with these terms by all party members. The contract does not take effect until HW dispatch written confirmation of your booking to you. 2. Booking All Correspondence will be sent to the address on the booking form. HW may refuse to accept a booking at its discretion and will not accept any booking form signed by a person less than 18 years old. 3. Payments On booking you will be required to pay a booking deposit in part payment for the cost of your property. It will be refunded if your booking is not confirmed by HW. The balance of the holiday price must be received by HW no later than 56 days before the holiday start date. If booking within 56 days, full payment must be made when booking. If booking within 14 days of the start date, full payment must be made by debit or credit card. It is not normal practice to send reminders and if final payment is not received as required, HW may cancel the booking and apply charges (see paragraph 8). Travel documents will not be released until full payment has been received by HW. Post-dated cheques are unacceptable and HW may recover the cost of any bank charges or other costs incurred in handling dishonoured cheques, direct bank payments and foreign currencies. 4. Price Guarantee HW guarantees that there will be no surcharges within 56 days of your departure but reserves the right to alter the price of any of its holidays before you make your booking. 5. Hire Terms All hire terms are inclusive of VAT and quoted in £ sterling per property per week/short break equipped as described unless otherwise stated. As soon as the booking is confirmed by HW, the hire terms are guaranteed unless there is a change in the rate of VAT. 6. Insurance Insurance against cancellation or curtailment of your holiday is mandatory – this is included in the holiday price. We also strongly recommend that you have adequate personal insurance cover for your holiday needs. 7. Alterations by You If you wish to change your booking after HW has issued your confirmation, HW will do its best to help but has no obligation to make any change other than to allow you or any member of your party to transfer the booking to another party or parties, provided that written notice is received from the person who made the booking. Transfer from one property to another within this brochure will normally be possible. If HW is able to make changes, an administration fee of £25 will be charged. Please note that major changes may be treated by HW as a cancellation by you and will be subject to charges referred to in paragraph 8. Any change you wish to make to your holiday once it has been confirmed is your sole responsibility.
8. Cancellation by You If you are forced to cancel your booking you must notify HW immediately by telephone and send written confirmation (signed by the hirer) by Recorded Delivery to Potter Heigham and enclose your booking confirmation. The cancellation will be effective from the date HW receives written confirmation. If the reason for cancellation is within the terms of the HW cancellation protection, you will receive a refund of monies paid less the cancellation administration charge of £35. If the reason for cancellation falls outside its terms, HW will make a charge as below. (a) Cancellation 56 days or more prior to start date: HW will retain the initial payment only. If you have not paid the full initial payment shown in the brochure at the time of booking, you must pay the shortfall. (b) Cancellation less than 56 days before start date (or if HW cancels because you fail to pay the balance of the holiday price as required by paragraph 3) - you will be liable to pay the whole balance less any hire charges HW may be able to recover by reletting the cottage. It is not possible to make refunds for any other services booked but not used. 9. Alterations by HW HW reserves the right to make changes when they become unavoidable or necessary. Most changes are minor but occasionally we may have to make a major change. If we have to make a major change or cancel we will inform you as soon as possible and if there is time before your arrival, we will offer you accommodation of at least equivalent standard, in which case no compensation will be paid. If that is not possible you may choose: (a) A holiday of comparable standard (if available) together with a full refund of any price difference; or (b) A full refund of any monies you have paid less credit card surcharges. HW may at its absolute discretion refuse to hand over a property or terminate a holiday where, in the opinion of HW a person or group is likely to cause damage, distress or annoyance to other persons or property. In such an event, HW will be under no obligation to refund, compensate, or indemnify you. 10. Cancellation by HW HW will not cancel your holiday within 56 days of your departure unless it has to for reasons in paragraph 9 or unless payment is not received as per paragraph 3. HW may cancel your holiday at its absolute discretion on or before the date when payment of the full holiday price becomes due. If HW cancels, they will inform you as soon as reasonably possible and you will be offered either: (a) A holiday of comparable standard (if available) together with a full refund of any price difference; or (b) A full refund of any monies you have paid. HW may at its absolute discretion refuse to hand over a property or terminate a holiday where, in the opinion of HW a person or groups likely to cause damage, distress or annoyance to other persons or property. In such an event, HW will be under no obligation to refund, compensate, or indemnify you. 11. Complaints No compensation will be paid by HW where cancellation or material change arises from: (a) Unusual or unforeseeable circumstances beyond HW’s control such as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions including flooding of waterways. (b) Your failure to pay the balance of the holiday price within the time stipulated. (c) As a result of your behaviour as set out in paragraph 10 above. If for any reason you are unhappy with your property on arrival you should notify HW immediately so that remedial action, if appropriate, can be taken. If a problem of any kind occurs during your holiday you must report it to HW immediately so that a repair can be made. You must not wait until the end of your holiday to report it. If HW is informed they will take steps to rectify the problem as quickly is practical in the circumstances.
Apart from these obligations, HW shall not be liable in any respect for any indirect or consequential loss or damage, whether financial or otherwise, suffered as a result of such a problem. No compensation will be paid for loss of time as a result of a problem of any kind. If you remain dissatisfied, any complaint must be made in writing by the Hirer, giving full details, within 30 days of the end of your holiday. 12. Start and Finish of Your Holiday (a) Unless otherwise stated, the arrival time is 4.00pm on a one week hire and 2.30pm on a short break hire. (b) Non-arrival by mid-day on the day following start date without prior notification shall entitle HW to treat the booking as cancelled as per paragraph 8. (c) Unless otherwise stated you must vacate the property leaving it in a clean and tidy condition by 9am on the final day of hire. The property will be inspected and a charge will be made if it is not clean and tidy. 13. Accidents You (the Hirer) are responsible for your own safety and the safety of each member of your party and you must take all reasonable care. In the case of any accident or damage to the property you must, for insurance reasons: (a) Immediately report these facts to Reception with full details and extent of the damage; and (b) On vacating the property at the end of your holiday you must inform HW of any damage or items broken. 14. Injury or Damage to You or Your Property HW is not liable for death, personal injury, or loss or damage to you or your property, or any property belonging to or in the possession of the hirer or any member of the hirer’s party (including any motor cars or their contents parked at the boat yard) unless it is caused by HW’s negligence or wilful default. 15. Party Members with Limited Mobility If you have any members of your party with limited mobility, you must enquire as to the suitability of the property at the time of booking. Whilst no guarantee can be given, HW will offer assistance and advice so far as is practical. 16. Pets One pet is normally allowed per cottage, at an extra charge, unless otherwise stated in the individual property details. 17. Data Protection In order to process your booking and ensure that your holiday runs smoothly we will need to collect and process personally identifiable information for you and all your passengers. In some instances, to ensure your safety, we may also be required to collect information regarding any physical or mental disabilities. We take every care to ensure that the necessary security measures are in place to protect your information. Herbert Woods will not share your information with any third parties other than where required to do so by our insurers, government agencies or by law. By making a booking you are consenting to the above. Your Data controller is Herbert Woods LLP. If you would like to request a copy of the information held on you or would like to invoke your right to be forgotten, please email us on privacy@herbertwoods.co.uk. 18. Modifications and Descriptions Every effort has been made to ensure that individual property descriptions contained in the brochure are correct. However, the right is reserved to make modifications to decor and furnishings that are considered necessary. Layout plans in the brochure are for general guidance and are not to scale. Our cottages & apartments are re-furbished regularly therefore the interior colour scheme of your property may not be identical with the one shown in the brochure. 19. Disputes Any dispute, difference or question which may at any time arise out of the contract or the subject matter thereof will be between the Lead Hirer and HW and shall be governed by English law and you agree that any dispute will be dealt with exclusively by the courts of England and Wales.
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