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Helping your medical practice bounce back from COVID

Page 1

Planning your clinic bou ceback

COVID - 19 WE’RE HERE TO HELP Henry Schein takes seriously its commitment to helping healthcare professionals manage the impact of the COVID-19 outbreak. We strive to be a valuable business partner that our customers can rely on to help operate efficiently and deliver quality patient care. We are always ready to stand by you during these challenging times and are here to assist you during the reopen phases.

Prepare to Reopen

Reconnect with Patients

Leverage Financial Solutions

Establish Opening Day Protocols

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks


Helping you Bounceback It’s vital that practice owners and managers plan carefully for the return to normality post Covid-19. Dear customer,

Making the most efficient use of local resources and working beyond traditional roles and boundaries may be needed to continue to deliver high quality care in these unprecedented circumstances. The COVID-19 response must deliver high quality care both for COVID-19 patients and for individuals requiring urgent care or essential routine care for pre-existing conditions that are non COVID-19. Primary and community care services will need to work in new ways to:

• Shield those at most risk of severe illness from COVID-19 and manage their ongoing health and care needs, in partnership with community services, social care and voluntary organisations. • Support the rest of the population by delivering essential primary and community care services, including to patients with possible COVID-19. • Minimise the health risks to staff, patients and wider communities.

It’s vital that practice owners and managers plan carefully for the return to normality post Covid-19. Henry Schein Medical has been pooling ideas, products, services and resources to support you as you continue with your patient care. Our bounceback strategy will give you lots of guidance for how you can do this - including a disinfection protocol and helping to run remote triage (telemedicine).

Of course, our medical team are on hand to help you with any queries or concerns you may have. We are here to help with any medical product requirements but also for you to tell us your uncertainties, your current situation and your recovery plans for your premises. Call us on 0800 0304169, via email info@henryscheinmedical.co.uk or book a catch-up using a video meet.

Caroline Carroll

General Manager, Medical UK

Contents

Reopening guidance 4 FebriDx Rapid point-of-care test 12 • Finance Services 26 A visual guide to safe PPE 5 Preparing your practice 14 • Reception protective counter screens 27 Telemedicine Virtual Collaboration Tools 6 • Reception 14 The new normal 30 Digital Social Care 7 • Waiting Room 16 Further reading and Digital Nurse Network 7 • Treatment Room 18 Medical consumables Medical equipment Pharmaceuticals Surgery refurbishment Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks • • • • • additional resources 32 Disinfection protocol 8 • Bathroom Facilities 20 Preparing for an assessment 10 • Chairs 23 Disinfection and the Coronavirus 11 • Essential Consumable Items 24

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“

The secret of change is to focus all of your energy, not on fighting the old, but on building the new.

“

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Practice Owner’s Reopen Checklist guidance

Reopen guidance •• Practice staff are to be made aware of SOP including the COVID-19 case definition, and the guidance on patients at increased risk of severe illness from COVID-19. For information on these areas, please refer to the full guidelines from NHS England. •• Pro-actively manage patient fear and demonstrate the ways in which you are minimising the possibility of infection and thinking about patient safety by reducing contact points and time spent in the waiting room: •• Reduce the number of patients in the practice at any one time.

•• Stagger appointments.

•• Ask patients to complete medical history and consent forms prior to arrival.

The following measures will help to prepare sites or spaces for face-to-face consultations with patients with symptoms of COVID-19: •• Clear signage to ensure patients are directed to the appropriate site/space.

•• De-clutter communal spaces, such as waiting rooms and clinical rooms to assist decontamination.

•• Ensure clinical rooms have the necessary equipment for patient examination readily available. •• Ensure clinical rooms have adequate and accessible provisions of personal protective equipment and clinical waste bins. •• Identify toilet facilities for the sole use of patients with symptoms of COVID-19.

•• Ask patients to wait outside or in the car until they are called. •• Consider having dedicated clinics for ‘vulnerable’ patients.

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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COVID-19 Safe ways of working

A visual guide to safe PPE Aerosol Generating Procedures or High Risk Areas

Eye protection to be worn on risk assessment

Eye protection eye shield, goggles or visor

Fluid resistant surgical mask

Filtering facepiece respirator

Disposable apron

Long sleeved fluid repellent gown

Gloves

Gloves

Clean your hands before and after patient contact and after removing some or all of your PPE Clean all the equipment that you are using according to local policies Use the appropriate PPE for the situation you are working in (General / AGPs or High Risk Areas) Take off your PPE safely Take breaks and hydrate yourself regularly

For more information on infection prevention and control of COVID-19 please visit: www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control

Š Crown copyright 2020. Public Health England Gateway Number 2019296. Version 1 April 2 2020

General contact with confirmed or possible COVID-19 cases


Telemedicine Practice Virtual Collaboration Owner’s Checklist Tools

Telemedicine Virtual Collaboration Tools The unprecedented global COVID-19 crisis has made a significant impact to communities and how we administer care.

With Teams you can:

•• Invite NHSmail and non-NHSmail users to meetings •• Start calls and send messages on the go

•• Organise meetings with up to 250 attendees

•• Collaborate with Multi-disciplinary teams and organise your work into different channels for more structured collaboration •• Organise and host Live Events, which can be useful for training sessions and virtual conferences with a large audience (up to 10,000 attendees) The NHS recommends that remote consultations should be used when possible and to consider the use of video consultations when appropriate. This includes the adoption of new technologies to allow continued ongoing communication with patients. Telemedicine is becoming mainstream with many patients seeing their GPs online and non-digital users should be supported to go through the same system by practice staff. NHS Digital have completed assurance in relation to a cohort of suppliers on the Digital Care Services Framework (GP IT Futures) that are able to offer video consultation services. Additional suppliers that offer services on the Dynamic Procurement Service (DPS) hub are also available. These video consultation services are centrally funded. Guidance on how to establish a remote ‘total triage’ model in general practice using online consultations can be found here. NHS organisations now have free access to Microsoft Teams communication and collaboration system. Advice and guidance for access and usage including a quick start guide are available on the NHS Mail website.

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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Digital Social Care and Digital Nurse Network

Digital Social Care supporting care providers For advice/guidance on any digital Issues including: •• Remote care and monitoring (such as apps and wearables, personal alarms. sensors and memory aids) •• Electronic care records

digitalsocialcare.co.uk Run by social care providers for social care providers. Digital Social Care is a dedicated space to provide advice and support to the sector on technology and data protection. A helpline has been launched to provide digital support to social care providers affected during coronavirus pandemic. Digital Social Care has set up a new helpline to support the adult social care sector with harnessing technology during the COVID 19 outbreak. Digital Social Care has a team of digital experts on hand to help social care providers access practical advice to troubleshoot a technical problem or give in-depth one-to-one support.

•• Technology which shares information about care with families and Carers •• Access to IT hardware and software •• E-rostering services

•• Use of secure mail to share information •• Digital capacity tracking solutions •• NHSmail or secure email

•• MS Teams or video conferencing •• Staff skills

The helpline will be open between 9am and 5pm Monday to Friday by calling 0208 133 3430 or by email on help@digitalsocialcare.co.uk digitalprimarycareengland@nhsx.nhs.uk

Digital Nurse Network The NHS England Primary Care Digital Transformation programme has launched a Digital Nurse Network. Webinars are run fortnightly explaining different subject areas from a nursing perspective. Please let your nursing teams know about this - to sign up they just need to email: digitalnursenetwork@nhsx.nhs.uk

Follow The Digital Nurse Network on twitter: @DigitalNurseNHS @nursehelenc @AnnGregoryRN Nurses are invited to speak about their key programmes that focus on digital as well as members form the new GPN BAME network.

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Disinfection protocol

Disinfection protocol Standard infection control precautions are to be maintained by all staff, in all care settings, at all times, for all patients whether COVID-19 is known to be present or not, to ensure the safety of those being cared for, staff and visitors in the care environment. HAND WASHING

Refer to best practice for hand hygiene as a simple but essential practice in reducing the transmission of infectious agents and staff should ensure strict adherence. PPE

PPE and masks: FFP3 mask, eye screen, apron and gloves are essential for all patient contact for non-COVIDpositive patients. This recommendation will remain in place until the current trajectory of COVID has flattened. For other direct patient care, a fluid-resistant (type IIR) surgical mask remains appropriate.

MEDICAL DEVICE EN 14683 : 2014

PERSONAL PROTECTIVE EQUIPMENT EN 149:2001+A1:2009

SURGICAL MASKS TYPE IIR

SURGICAL MASKS TYPE II

MEDICAL MASKS TYPE II & IIR

PROTECT THE PATIENT & THE HEALTHCARE PROVIDER against the risks of contamination but also against the projections of potentially contagious biological fluids

PROTECT THE PATIENT & THE HEALTHCARE PROVIDER against the risks of contamination

PROTECT THE PATIENT & THE HEALTHCARE PROVIDER against the risks of contamination but also against the projections of potentially contagious biological fluids (Type IIR only)

RESPIRATORY MASKS FFP1 / FFP2 / FFP3

PROTECT THE OPERATOR from the environment

Government advice for PPE to use with, and without, Aerosol Generated Procedures (AGPs) (including advice for donning and doffing) can be found here. There is a lot of useful information from Public Health England including which PPE to use for different clinical settings. Explore the PPE options and ensure you have an adequate supply.

•• Before staff leave the clinic encourage them •• Consider testing your team for Covid-19 regularly. to remove their clothes and apply disinfectant Screen them at the beginning of their shift for fever solution to all exposed skin including the face and the and respiratory symptoms. Document shortness of neck. All used clothing should be bagged and breath, new or change in cough, and sore throat. If immediately laundered. Upon arriving at home all staff they are ill, have them put on a facemask and leave members should shower for a thorough full• body the workplace. Medical consumables Medical equipment Pharmaceuticals Surgery refurbishment Equipment testing and calibration Primary care networks • • • • • • GP surgeries • Buying groups wash of at least 15 minutes before changing into fresh clothing.

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Disinfection protocol •• Provide masks and hand gels for your team to use outside the practice and at home.

•• Make sure you are familiar with all the latest infection control advice. •• Use wipe clean keyboards where possible. Clinell Silicone keyboards are wipeable and proven to withstand regular disinfection procedure, even chlorine.

•• Think about the flow of movement within your clinic. There may be some recommendations for patients to enter one way and healthcare workers to enter another - at least for patients requiring isolation treatments (eg those with suspected COVID-19, discharged from hospital in the last 14 days or requiring an AGP).

•• Initial Medical - part of the Rentokil Initial Group offers expertise in waste management. Their team provides all the clinical waste services you may need. They also offer a range of specialist cleaning and disinfection services, providing assistance with COVID-19 containment and control, as well as an all-purpose specialist disinfection of your premises should you have an actual infection on site. They can provide contingency surveys and deliver a highly professional and legally compliant service in the most responsive way, when you need it. For more information click here or call 0808 291 5505. Decontamination should be carried out in line with the Public Health England guidance.

•• Whole room sterilisation between patients may be required. You will also need a clean room where staff can get changed in and out of PPE. •• Waiting room and operatory chairs that can be wiped down such as The Sunflower Neptune range or Plinth Barham stacking chair with antimicrobial vinyl fabric.

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Preparing for an assessment

Preparing for an assessment

PREPARING FOR AN ASSESSMENT COVID-19: investigation and initial clinical management of possible cases Clinicians should:

•• implement infection prevention and control measures whilst awaiting test results, including isolation and cohorting of patients.

gown, gloves and eye protection must be worn; refer to infection prevention and control (IPC) guidance and PPE guidance.

•• ask the patient to wear a fluid-resistant (Type IIR) surgical face mask (FRSM) if they are in a clinical or communal area or are being transported if the patient can tolerate it. The aim of this is to minimise the dispersal of respiratory secretions, reduce both direct transmission risk and environmental contamination. A FRSM should not be worn by patients if there is potential for their clinical care to be compromised (for example, when receiving oxygen therapy via a mask). An FRSM can be worn until damp or uncomfortable.

•• wear personal protective equipment (PPE) - as a minimum, this should be a fluid resistant surgical mask, single use disposable apron and gloves and eye protection if blood and or body fluid contamination to the eyes or face is anticipated. If a patient meeting the case definition undergoes equipment •procedure, Pharmaceuticals refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks • Medical consumables • Medical • Surgery an aerosol generating then a FFP3 For case definitions and criteria refer to guidance from respirator, long-sleeved disposable fluid-repellent Public Health England.

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Medical device surface cleaning & disinfection and the Coronavirus By Laura Yates BSc CChem MRSC, Technical Manager at dentisan.

Whilst the world is focussed on hand hygiene, let’s not forget the importance of surface cleaning and disinfection as part of the fight against COVID-19 in the medical practice. What started as reports of a previously unknown virus causing serious illness in the Chinese province of Hubei has now become headline news around the world, as the battle continues to stop the global spread of COVID-19. COVID-19 is a respiratory disease caused by a new strain of coronavirus. Coronaviruses are enveloped viruses known to infect both humans and animals. In humans these pathogens cause respiratory illnesses ranging from the common cold to far more serious infections including severe pneumonia and bronchitis. With regards to surfaces within a practice, both cleaning and disinfection are required processes, but importantly cleaning must take place before disinfection to ensure that bacteria, proteins and other contaminants are removed from surfaces before disinfection takes place. This is why a single stage process which combines cleaning and disinfection is often the preferred choice for dental nurses. It is known that coronavirus can remain active on surfaces for up to 10 days, therefore surface cleaning and disinfection are of upmost importance in tackling the transmission of the virus. Biocleanse Ultra has proven efficacy against enveloped viruses such as Vaccinia virus, HIV, HBV and HCV H1N1 and H5N1. It is therefore expected that Biocleanse Ultra will have efficacy against coronavirus (also an enveloped virus). As this is a novel virus, specific testing on the COVID-19 strain is not yet available. The suitability of alcohol for disinfection of hard surfaces remains questionable. Despite being an effective disinfectant in clean conditions, alcohol is not effective as a cleaner, especially with proteinaceous soils. It evaporates very rapidly in use, limiting the effective contact time. In addition to its volatility, alcohol is highly flammable, and is incompatible with common surgery surfaces such as PMMA and upholstery. More worrying is that alcohol acts to fix proteins to surfaces, a problem highlighted in HTM 01-05. Section 6.57 that states, “…the presence of protein will compromise the efficacy of alcohol-based wipes. Note: Alcohol has been shown to bind blood and protein to stainless steel. The use of alcohol with medical instruments should therefore be avoided.” Biocleanse Ultra Wipes are a single-stage cleaner and disinfectant. They can be used for both cleaning (where a detergent wipe may be called for) and disinfecting, or both where appropriate. The wipes are wetted with a non-alcohol formulation so there is no concern of fixing protein to a surface, which is a significant issue with traditional alcohol wipes. The COVID-19 outbreak, along with a significant rise in cases of other viral illnesses, including mumps and measles, puts a spotlight on how easily infections can spread, and ultimately how they can be prevented using stringent infection control procedures. For the medical team and patients alike, such measures drastically reduce the likelihood of contracting any infection in the medical practice. By complying with government guidelines on hand hygiene, surface cleaning/ disinfection and safe practices, as well as understanding how to break the chain of infection and how pathogens are transmitted, makes it far easier to take the correct preventive and control measures.

Laura Yates BSc CChem MRSC Technical Manager


Know Who Is Viral or Bacterial This Respiratory Season FebriDx® is the first and only rapid point-of-care test to differentiate a viral from bacterial acute respiratory infection (ARI), enabling rapid COVID-19 and flu management. Know how to manage your patients • Differentiate viral from bacterial ARIs1-2

FebriDx®: • Reduces GP workload • Prevents spread of infection

• Rapidly isolate viral patients3-4

• Faciltates remote testing

• Ensure patients with bacterial infections

• Detects viral ARIs including

are not missed

• Rule out non-clinically significant infections

COVID-19 and flu

• Limits unnecessary antibiotics

RAPID, SIMPLE, ACCURATE, AND COST-EFFECTIVE!

FebriDx CLICK TO ORDER NOW

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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Simple All-in-one Test. Instrument Free

1

Lance finger

2

Collect blood sample

Optimal Patient Management

3

Deliver blood sample

4

Deliver buffer solution

Prevent Spread of Infection

Patient with acute respiratory infection (e.g., fever, cough, shortness of breath)

SUSPECTED COVID-19 PATIENTS

FebriDx® Rapid Triage Test

10 min.

TRIAGE WITH

VIRAL INFECTION

BACTERIAL INFECTION

Cohort viral patients to prevent spread of infection and prioritise PCR testing

Cohort away from patients with viral infections

FebriDx

®

NONINFECTION

PRESUMPTIVE COVID-19 PATIENTS

NON-COVID-19 PATIENTS

Save Time and Money With a FebriDx® Workflow

FebriDx

®

10 PATIENTS WITH ARI

8 PATIENTS SOLELY MANAGED BY HEALTHCARE PROFESSIONAL

PATHWAY

10 PATIENTS DISCHARGED

2 PATIENTS SEEN BY DOCTOR

TRY FEBRIDX ® IN YOUR PRACTICE AND SEE THE BENEFITS. WE WILL TRAIN YOUR STAFF, ASSIST WITH WORKFLOW, AND PROVIDE PATIENT EDUCATION TOOLS. Contact your local Henry Schein Sales Representative at 0800 0304 169 or email info@henryscheinmedical.co.uk 1. 2. 3. 4.

Shapiro NI, Self WH, Rosen J, et al. A prospective, multi-centre US clinical trial to determine accuracy of FebriDx point-of-care testing for acute upper respiratory infections with and without a confirmed fever. Ann Med. 2018;18:1-10. Self WH, Rosen J, Sharp SC, et al. Diagnostic accuracy of FebriDx: A rapid test to detect immune responses to viral and bacterial upper respiratory infections. J Clin Med. 2017;6(10):E94. Karim N, Ashraf MZ, Naseem M, et al. Utility of the FebriDx point-of-care test for rapid triage and identification of possible coronavirus disease 2019 (COVID-19). Int J Clin Pract. 2020. In press. Clark TW, Brendish NJ, Poole S, et al. Diagnostic accuracy of the FebriDx host response point-of-care test in patients hospitalised with suspected COVID-19. J Infect. 2020;Epub ahead of print. doi: 10.1016/j.jinf.2020.06.051

FebriDx is not currently available in the United States. ®

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PM-068.0 SEPT 2020

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RECEPTION

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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RECEPTION

CONSUMABLE ITEMS: • Hand Sanitiser • Hand Soap • Dispenser Hygiene Station • Surface Cleaning Solution/Spray • Surface Cleaning Wipes • Clinical Floor Cleaning Solution • Over Shoe Covers • Disposable Apron • Face Masks • Disposable Gloves • Signage/stickers for distancing

EQUIPMENT: • Pulse Oximeter • Infra-Red Thermometer

FURNITURE ITEMS: • Protective Counter Screen • Wipe clean reception seating

Contact our service desk via email info@henryscheinmedical.co.uk

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WAITING ROOM

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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WAITING ROOM

CONSUMABLE ITEMS: • Hand Sanitiser • Hand Soap • Dispenser Hygiene Station • Surface Cleaning Solution/Spray • Surface Cleaning Wipes • Over Shoe Covers • Disposable Apron • Face Masks • Disposable Gloves • Signage/stickers for distancing

EQUIPMENT: • Pulse Oximeter • Infra-Red Thermometer

FURNITURE ITEMS: • Protective Counter Screen • Wipe clean reception seating

Contact our service desk via email info@henryscheinmedical.co.uk

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TREATMENT ROOM

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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TREATMENT ROOM

CONSUMABLE ITEMS: • Hand Sanitiser • Hand Soap • Surface Cleaning Solution/Spray • Surface Cleaning Wipes • Clinical Floor Cleaning Solution • Over Shoe Covers • Disposable Apron • Surgical Gown Sterile • Face Masks • Face Masks FFP2 • Face Masks FFP3 • Cap • Disposable Gloves • Gloves

EQUIPMENT: • Pulse Oximeter • Infra-Red Thermometer

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BATHROOM FACILITIES

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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BATHROOM FACILITIES

CONSUMABLE ITEMS: • Hand Sanitiser • Hand Soap • Surface Cleaning Solution/Spray • Surface Cleaning Wipes • Over Shoe Covers • Disposable Apron • Face Masks • Disposable Gloves

Contact our service desk via email info@henryscheinmedical.co.uk

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Description

Reception Area

Waiting Room

Treatment Room

Decontamination Room

Locker Room

Toilet WC

Hand Sanitiser Hand Soap Surface Cleaning Solution Spray Surface Cleaning Wipes Clinical Floor Cleaning Solution Over Shoe Covers Disposable Apron Surgical Gown Sterile Face Masks Face Masks FFP2 Face Masks FFP3 Cap Face Shield Visor Safety Glasses Disposable Gloves Shoes/Clogs Gloves Pulse Oximeter Infra-Red Thermometer Dispenser Hygiene Station Reception Screens

• Medical consumables • Medical equipment • Pharmaceuticals • Surgery refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks

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NEW RANGE Cassius Vinyl Upholstered Medical Waiting Room Chair Range

Description... The Cassius upholstered medical waiting room chair range has been designed to be easy to clean, robust and colourful. The use of smooth lines, rounded corners and wipe down antimicrobial, antifungal upholstery make it ideal for most surgery, clinic or physio practices. The upholstery is deep and luxurious and the foam is specifically designed to be contract grade offering comfort and support in the long term. The vinyl upholstered chair offers Crib 5 flame retardancy and 1million Martindale rub abrasion resistance . The chair is manufactured with a special strengthening bar that also allows vertical stacking up to 10 high. The same bar also acts as a built-in link to allow the Cassius range to be linked together as stand-ard on the version with no arms, the benefit of which is that the chairs do not become scattered and stay in a straight line. Each chair comes with 4 hard wearing plastic feet to prevent marking. These feet are also shaped to prevent the chair frames rubbing when stacked. The arms for the chair are securely bolted into place and a linking system is also available as an option for the armed version. The Cassius arms are hard wearing and robust in matching black plastic.

Key Features... Maximum user weight 120kg (19st). Easy to clean with standard NHS cleaning solutions. Deep and luxurious contract grade upholstery. Antimicrobial & antifungal vinyl CRIB 5, BS5852, BS7176 Medium Hazzard flame retardancy Robust and durable design. Standard strengthening bar. Vertical none tilting safe stacking up to 10 high for space saving. Standard built in linking system for side chair version. Optional linking system for armchair version. Plastic feet to protect floors and aid stacking. Also available in hard wearing fabric options. 2-year warranty.

0800 0304169

Cassius chair range available from Henry Schein Medical Cassius Seat No Arms Vinyl Black FUR040 Cassius Seat No Arms Vinyl Navy FUR04001 Cassius Seat No Arms Vinyl M Blue FUR04002 The Cassius Seat is also available with arms. View the full range from Aspiration Life online.

www.henryscheinmedical.co.uk


ESSENTIAL CONSUMABLE ITEMS

Type IIR Surgical face mask 50pk

DIS309

HS EuroSept Plus Hand Disinfection Gel 500ml

AUT850

Roche SARS-CoV-2 Rapid Antigen Test 25pk

BLD018

Aurelia nitrile gloves range in sizes S to XL

DIS326 DIS328 DIS335

Isolation Gown PP/PE Elastic Cuff. White N/Sterile - 120cm long x 140cm waist - tie fastening.

CON070

VistaTec UltralIght Eco White 1 Frame & 2 Shields

ABC123

HS Finger Pulse Oximeter

ACC441

Infrared Forehead TUN004 refurbishment • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks • Medical consumables • Medical equipment • Pharmaceuticals • Surgery Thermometer

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Meet the world’s most efficient air steriliser

VIRUSKILLER

™

It is common practice to wipe down all surfaces but nothing is done about the route of transmission to these surfaces – the AIR!!

Extend your current infection prevention and control practices to deal with droplet and airborne disease transmission routes by installing the ultimate in air sterilisation technologies with 99.9999% kill rate in single air exchange. Easy install sizes available for waiting rooms, triage rooms and operating theatres.

For more information contact your local Account Manager or email your enquiry to info@henryscheinmedical.co.uk and include your postcode.

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99.5%

OF CREDIT APPLICATIONS APPROVED*

Coming very soon ... Helping you bounce back with our finance solutions

Low start payment options

Competitive Rates

Deferred payment options

Henry Schein Financial Services: a partner for the long-term At Henry Schein Financial Services we believe in partnerships. We work hard to see what counts for our customers and back up quality products with financial expertise and strong

customer service. We do this so we can help you grow your business and reach your long-term goals.

*Throughout 2018/19, 99.5% of applications up to ÂŁ100,000 were approved, 54% of which were approved without needing any additional financials.

Taking care of everything medical

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henryscheinmedical.co.uk


Protect staff and patients with reception screens

• Easy to assemble • Easy to clean Available to purchase with Henry Schein Medical These screens offer protective shielding between your staff, customers and patients, helping to implement social distancing and prevent the spread of viruses such as the Covid-19 Coronavirus. They have been designed and made to meet the specific needs of dental practices, doctor surgeries and hospitals. Available in various sizes to meet your needs. Bespoke options are available on request. Order now from Henry Schein Medical.

Reception Counter Cough Screen / Sneeze Guard with central cut-out opening 78cm x 80cm FUR008 - £125.00

Reception Counter Cough Screen / Sneeze Guard with Central cut-out opening 120cm x 80cm FUR00802 - £161.47 Reception Counter Cough Screen / Sneeze Guard with Left/Right opening 120cm x 80cm FUR00804 - £161.47 Reception Counter Cough Screen / Sneeze Guard with centre opening160cm x 80cm REF00806 - £213.55

Chat to our Medical team now about your screen requirements Taking care of everything medical

Reception Counter Cough Screen / Sneeze Guard with Left/Right opening 160cm x 80cm FUR00808 - £213.55

0800 0304169

henryscheinmedical.co.uk


®

clinell easyclean keyboards and mice available with Henry Schein Medical

Before cleaning, 93% of keyboards tested positive for Staphylococcus species and 78% for coliforms

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Microorganisms can survive on keyboards, if not cleaned, for up to 60 days2 • Clinell EasyClean Keyboards are the UK's first range of truly washable keyboards, making cleaning quick and convenient.

Our keyboards and mice will suit all cleaning protocols and hospital grade disinfectants. Ideal for a regular deep clean. Clinell Truetype Keyboard Black Order code CON12801 Clinell Silicone mouse Black Order code CON12901


Take control of patient cross infection as they enter the premises Floor Standing Automatic Hand Sanitiser • Liquid Hand Sanitiser • Improved infrared sensor technology • W300mm x H1563mm • Drip tray • Visible window level • Low power light indicator • Lockable cover design • 1000 ml plastic container • Powered supply with x4 AA batteries (not included) • Easy to refill* • 1L capacity

Available with Henry Schein Medical

Hand Sanitiser Dispenser CON097 £147.81 *This dispenser is refillable and does not use cartridges

Taking care of everything medical

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henryscheinmedical.co.uk


THE NEW NORMAL What will the new ‘normal’ look like for your medical practice? What’s changing? Here is a collection of all the things you may need to consider as you see an increase in staff and patients visiting the premises. See also our useful information, links and resources on page 32 Staff changing room

•• Provide an area for your team to don and doff their PPE •• Airtight laundry basket with bag for easy and safe removal •• Instructions for donning and doffing PPE clearly displayed on wall

•• Hand gel and PPE dispenser for the team

•• Disinfectant solution to apply before they leave the clinic •• Tissue dispensers

Reception area

•• Clear screen to protect receptionist •• PPE for receptionist

•• Individual phone headsets for each staff member

•• All forms pre-filled in for fully contactless registration •• Wipe clean keyboards •• Tissue dispensers

•• Minimal paperwork and clear surfaces

Front door

•• Screen patients before they come for their appointment. Download sample screening form.

•• Write to them and ensure they know what to expect when they arrive and to come alone where possible •• Advise patients to wait in car or outside the practice until they are called

•• Electric doors for minimal contact, leave front door open (will also assist with ventilation ) or escort each patient into the practice •• Poster in window to show how are you are addressing COVID-19 to maximise patient confidence:

Waiting room

•• No magazines, drinking water unit

•• Chairs 2m apart and seamless wip

•• Social distancing stickers on the f •• Tissue dispensers

•• Specify that you are now a fully contactless practice • Equipment testing and calibration • GP surgeries • Buying groups • Primary care networks equipment • Medical consumables • Medical • Pharmaceuticals • Surgery refurbishment

•• Shoe disinfection mat or provide

30

Contact the Medical team on 0800 030 4169


Surgery one (non-AGPS) •• Correct PPE

•• Infection control SOPs

•• Window open for ventilation •• No air-conditioning

•• Chair with continuous sanitisation •• Single use items or disposable

•• Consider digital solutions to reduce infection transmission •• Tissue dispensers

•• Minimal paperwork and clear surfaces

Surgery two (AGPs)

•• Thorough cleaning process required in between patients including chairs, keyboards, curing lights, handpieces etc. •• Door sign to show where the surgery requires decontamination or is ready for use •• Tissue dispensers

•• Minimal paperwork and clear surfaces

Hygiene area for patients

•• Sink for patients to wash their hands with automatic tap and soap dispenser •• Hand sanitising gel for patients

•• Contactless thermometer for temperature screening

ts, toys etc

pe down material or cover them

floor

•• COVID-19 test with instantaneous results (when available) •• Patient to don disposable masks and disposable gloves and advised not to touch anything •• Tissue dispensers

protective shoe covers

Contact our service desk via email info@henryscheinmedical.co.uk

31


What happens next? In the words of Stan Bergman, Chairman of the Board and Chief Executive Officer: â&#x20AC;&#x153;At Henry Schein, we have no doubt that the demand for dental and office-based medical services will rebound once the coronavirus passes.

Henry Schein intends to be there for you on that day and all the days leading up to the full resumption of care, now and in the future. We ask you to rely on us, and we are committed to living up to that promise during this pandemic. Thank you again for relying on Henry Schein.â&#x20AC;? To see our latest full updates from Stan, please click here

Click here to view the full video

Useful information and links To see the full range of our products including PPE and disinfection visit our website. The Henry Schein Coronavirus resource centre has useful information and links for Dental and Medical practitioners and is updated daily. General information on measures the entire population should take is available on the GOV.UK website. For staff wellbeing NHS Practitioner Health has developed frontline wellbeing support during COVID-19.

Looking to the future When the dust has settled and some sort of normality has returned to your clinic you might find it useful to look at our full range of services including equipment testing and calibration and benefits for your PCN.

Henry Schein Medical, Medcare House, Centurion Close, Gillingham, Kent, ME8 0SB.

t 0800 030 4169 e info@henryscheinmedical.co.uk w henryscheinmedical.co.uk HenryScheinUK

https://www.henryschein.co.uk/gb-en/medical-gb/LegalTerms.aspx

MED013-06-20

We thank you for the trust you have placed in us and hope you will find the content provided within this publication useful, as you look to restart your medical practice or business.


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