Business Profile: Better Plumbing Services, LLC

Better Plumbing Services, LLC, owner Rick Ingram unabashedly loves the plumbing business. He’s the self-acclaimed, “original plumb crazy plumber” guy with the great big smile. His genuinely sunny personality makes him an instant buddy to all he meets. A closer look at Rick’s history reveals that he is a fifthgeneration plumber. His great grandfather Ben Ingram was the original plumber in the family. In the Grant Park area in 1905, Ben rode the trolley with his toolbox in hand to plumbing jobs taking along one of his four sons to help homeowners and businesses in Atlanta. The legacy continued with past and present Ingram relatives owning, managing and working for union or non-union companies and for city or county governments. The Ingram family was instrumental in initiating and creating the state plumbing code and licensing requirements for plumbers setting quality standards in the Georgia plumbing industry still in place today.

Better Plumbing Services is based in Conyers, GA, where the company services all of metro Atlanta with a concentration in Henry, Newton, and Rockdale counties. The firm services residential and commercial clients of all sizes including around the clock emergency calls. Rick operates the company with two full-time dispatchers and a fleet of vehicles that are assigned to his technicians who are dispatched from their homes to jobs throughout metro Atlanta. Rick carefully manages the size and scope of the business to ensure his customers are getting personal attention and considers them part of his circle of family and friends.

Rick and his wife Deede live in Ola, GA, on a 33-acre tract of land near the Newton and Henry County line. They love to travel. At home, Rick likes spending time at their pool and tending to the many variation of flowers he grows, and landscaping. The homestead is a refuge for a wide variety of wildlife and pets that Rick has rescued over the years. He names a long list of thoroughbred dogs that were raised over the course of his dog breeding years.

A native of Stockbridge, GA, Rick coached various youth sports teams for 15 years throughout Rockdale and Newton Counties. He’s a regular volunteer with humane societies and recently contributed $500 to the Henry County Humane Society through a local networking group he supports.

Through Better Plumbing Services, Rick is a member and active in the Chambers of Commerce in Rockdale, Newton, and in Henry County. As an Ambassador with HCCC and a member since 2012, Rick frequently attends local business grand openings and ribbon cuttings and makes it his duty to help create a comfortable and supporting atmosphere for new people attending Chamber events. Rick says that he’s had a plethora of referrals for new business come through participation in his local chambers.