JULY - SEPTEMBER 2020
Above All, Property Management is About Service Property management has come under intense pressure ever since the Movement Control Order (MCO) was imposed on 18 March 2020 in Malaysia. While every citizen and visiting foreign friends were kept behind closed doors, our tireless workforce has braved the pandemic to be on the frontline to ensure the premises of our clients do not end up as a hotbed for the Novel Coronavirus. Our tasks delivered during this time have been unprecedented. Aside from the daily operations, we had to ensure all utilities are up and running as they should and not trip unannounced so our clients can work conducively from home. This includes activities we take for granted on normal days such as picking up our mails, parcels and food deliveries at regular intervals throughout the day. Without sounding overly dramatic, it is our duty to ensure building maintenance which includes
KDN PP18893/11/2015(034373)
AWARDS EDITION 2020
Publisher Henry Butcher Malaysia Sdn Bhd 25, Jalan Yap Ah Shak, Off Jalan Dang Wangi, 50300 Kuala Lumpur T: 603-2694 2212 E: admin@henrybutcher.com.my W: www.henrybutcher.com.my OUR SERVICES Valuation T: 603-2694 2212 F 603-2694 3484 E: hbmalaysia@henrybutcher.com.my
everything from cleaning, waste management, rectification works and financial management are always at its optimum. Through this season also, we have witnessed a sudden influx of new players in the industry. While we welcome a healthy competition as it bodes well for the industry, it is also our responsibility to remind our new peers that the practice of building and facility management is a specialised area requiring the dedication of service to excel. This is after all a discipline of managing other people’s assets and as such, under no circumstances should we take it lightly that any faulty parts can just be neglected or ignored. As a professional building management practitioner for about 20 years now, the keyword is sustainability in all aspects such as juggling between our technical knowledge of the premises,
financial management and human relationships with our clients and everyone involved on the job. This is not something that can be cultivated overnight but a process that takes time and perseverance to mould and shape. Above all, a serving mindset must undergird our spirit. It is for such a demanding combination of efforts that I’d like to take this opportunity to thank my cohort of dedicated HBMK team for their attitude in serving our clients as part of the frontliners of the country. Your great work has inspired our client’s confidence in us and in return, we have been recognised at the EdgeProp Malaysia’s Best Managed and Sustainable Property Awards 2020 with five distinct awards. To all our clients who have supported us, I bid you a big thank you for your trust in us.
Low Hon Keong Executive Director Henry Butcher Malaysia (Mont Kiara) Sdn Bhd
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