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Hendra Welcome Booklet 2014

Page 1

H O L I D AY PA R K camping

touring

holiday homes

Welcome

& Entertainment

Guide

2014


Welcome to Hendra We are delighted to have you as guests and wish you a very happy and enjoyable holiday. Your holiday starts here… This welcome guide will answer any questions you may have about the facilities and entertainment, what to do around the park and what to see and enjoy around Newquay and Cornwall, to provide you with lasting memories of your holiday in this special part of England.

So much to see and do… Our friendly staff can give you lots of tips and advice on the best places to visit, beaches, shopping and entertainment, and if you have any queries they will do their best to assist and advise – pop into Hendra’s reception for maps, leaflets and guides on hundreds of places to visit and info sheets on the best beaches, walks etc. In the centre pages of this guide are vouchers where we have arranged discounted entrance fees for many top attractions for our guests.

We know what makes a great holiday…

Inside

Hendra is a family owned and run park for families and couples and we pride ourselves on looking after our guests and offering the highest standard of service and facilities, so if you have any problems please do not hesitate to contact a member of our friendly team.

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Page 5 Page 9 Page 10-11 Page 12-13 Page 15 Page 17 Page 18-26 Page 27 Page 28 Page 29-32 Page 33

Great places to eat All your essentials Fantastic fun for everyone The Oasis Fun Pools Hendra Loyalty Card Facilities opening times Entertainment & Activities Welcome to Newquay Local Beaches Money off vouchers to the holiday attractions Dog friendly & local activities

Page 35

Your holiday snaps, happy to help, safety notices

Page 37 Page 39 Page 41

Frequently asked questions Being green, greener, greenest Short breaks Extra caravan inventory Hippo colouring in page Holiday questionnaire General information Hendra environmental Newquay Hire Shop Find your holiday attractions

Page 43 Page 45-46 Page 47 Page 50 Page 51 Page 57


Everything’s here for you Put your feet up, relax, and take a few minutes to find out more about the facilities around the park. Great places for fun, entertainment and relaxation... The Oasis Fun Pools Complex is probably where most of our guests spend their time, especially with the children! With three sensational waterslides in the indoor pools, it’s the fun place to be when the weather is less favourable*. The outdoor pools are a must to cool down in on hot days and the pool terrace is a great place to relax. Sports and Games field - take a look at our large games field for organised games, a kick about with a ball or a game of pitch and putt. Located through the gate past Laurel Field, this is where you’ll find various extra activities like the Segway Tours**, and other events as they become available throughout the season. Play areas and Amusements - the Soft Play***, which is located on the way to the Club, is an indoor soft play facility for the under 6s and there are lots of other indoor amusements including arcade games and Bowlingo to keep everyone occupied for hours. Children can burn off that holiday energy with our fantastic outdoor children’s playground and amazing traversing wall for little adventurers! Scooter and Skate park - this amazing facility is for children and young teenagers. It will keep them happily skateboarding and scootering, in a safe and exciting environment, all day! Family activities - we know that if the kids are happy you will be too - so check out the big blue notice board outside the Club for details of various events taking place on the park and don’t miss meeting Henry or Henrietta at breakfast, in the evening and on the free train rides around the park. Have a go on our outdoor fitness equipment or try your hand at Archery and Scuba Diving**. The Club Cabaret Bar - the highlight of the holiday for many of our guests who are looking for live on-stage evening entertainment, bingo and lots more. Once the sun’s gone down get ready for an evening of brilliant entertainment in the Club. There’s masses to enjoy for all ages from the early evening children’s club with Henry and Henrietta Hippo to prize Bingo and family games, to late evening entertainment with the Hendra Entz Crew and live on-stage music and variety acts! See pages 18 to 21. Pirates Ship - NEW THIS YEAR – toddlers can have a swashbuckling adventure with this exciting new play equipment in the children’s playground. * Small charge applies

** Charge applies.

H O L I D AY PA R K

*** Open 9am – 6pm, daily. The play area is unsupervised; a parent or guardian must be present.

…so much for everyone you’ll never have to leave the park!

3


fish chips HENDRA’S TRADITIONAL BRITISH CHIPPY

at Hendra Holiday Park

Hendra’s very own fish & chip shop. Situated next to Mario’s, the fish & chip shop will be open daily serving fish, chips, sausages and pies. Why not come over and take a look? Please see notice boards for opening times.

Find Us Here Hendra’s Chip Shop won the award for ‘Best Seasonal Fish and Chip Operator’ at the National Fish and Chip Awards earlier this year.

Situated behind our supermarket, Mario’s is a great place to relax. Why not come and enjoy a freshly baked pizza and a drink or just chill out with a coffee? There is even regular live entertainment to enjoy at certain times throughout the season. All of our pizzas are baked to order and are available to eat in or to take away.


Great places to eat With so much choice... there’s a different dish to enjoy for every day of your holiday! The Terrace Bar and Restaurant and Coffee Express Café

Wake up each day of your holiday and treat yourself to a great breakfast in the Terrace Bar and Restaurant, no shopping, no washing up, just take it easy over a full English, or something more continental. Or, if you are planning a more laid back start to the day, stroll over for a leisurely brunch or lunch on the terrace or be tempted by a delicious pastry or snack from the Coffee Express Café! Bring the kids for an energy-boosting snack to keep them going through the day! A great choice for dinner and supper too!

The Pool Terrace

Chill out on the new contemporary-styled terrace with patio heating for the cooler weather. You can enjoy your Terrace Bar and Restaurant meal or drinks, morning coffee or late supper here, overlooking the outdoor pools and sun terraces.

Mario’s Pizzeria

Not only an excellent pizza take-away but you can eat in, and it has its own bar and secluded terrace too for when you want a quieter ambiance. Live music during the summer evenings! See the notice board for additional details and opening times.

Hendra’s own traditional Fish & Chip shop

No holiday is complete without a traditional fish and chip supper and now you can pop in and get yours from our very own takeaway, located adjacent to Mario’s and winner of ‘Best Seasonal Operator’ at this year’s National Fish and Chip Awards.

Whether your day has been chilled or non-stop, The Terrace Bar and Restaurant, Mario’s Pizzeria, Coffee Express Café and the Fish and Chip takeaway are ideal for any meal (or drink) throughout the day and evening… and just a short stroll from your caravan or pitch…

5


/$1( 7+($75( 34 years entertaining Newquay and its visitors

Newquay Dramatic Society

The Comedy Train Rides Again

Up n ai m rt 0p Cu 8.0

Ev an ery d Tu W e ed s s

Newquay Dramatic Society 1931-2014

“YES PRIME MINISTER” based on the hit TV series ‘Yes Minister’

27th May - 30th July

“DRESS REHEARSAL” by Charles Stott

12th August - 15th August For bookings and further information call 01637 876945 Or pick up a leaflet from Hendra’s Reception

www.lanetheatre.co.uk - Online Booking, Facebook and Utube

Honorary Patrons

Eric Chappell Louise Roche Phillip Schofield


FREE AVAILABLE HERE

terrace the

bar & restaurant

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Our Terrace Bar & Restaurant and Coffee Express Café is located next to the terrace on the ground floor of The Club complex and is open from 8.30am until 10.00pm for breakfast, lunch and dinner. We offer a wide range of hot and cold food throughout the day. Our contemporary terrace is where you can sit outside and have a light snack or evening meal. Or just relax with a freshly ground Lavazza coffee from our all new coffee shop.


On & Off road, Rain or Shine

90 MIN ON & O FF ROAD SESSIO N

Take control of your own Segway and glide around our exhilarating trails.

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0844 381 4044 or 07977 000444 www.cornwallsegway.co.uk


All your essentials are here too! Check out the noticeboards for opening times of the various facilities which may vary throughout the season. The Supermarket - with its own bakery for freshly baked bread, tasty pastries daily, and all your other shopping. Also sells camping essentials, camping gas and barbeques, toys and gifts, ice cream, beer and wines, beach goods, newspapers and magazines... and a whole lot of other things too! The Launderette - essential for making your holiday chores as hassle-free as possible, especially for families with small children and those who are touring with minimal luggage! Here you can do a full wash and dry, and even iron everything too! Open until late, and £4 (4 x £1 coins are required), for one wash, with washing powder dispensed; it is £1 for 15 minutes in the tumble dryer, and 20p for 5 minutes ironing. The Hire Shop - forgot something, or need extra kit or equipment? Then see the list on page 49 and give the Hire Shop a call...a small deposit and you’re sorted! Superb Toilet and Shower Facilities - Winners, year after year, of the Loo of the Year Award, with Hendra being rewarded a Platinum grade for 2014. You’ll find them conveniently placed throughout, suitable for disabled, all equipped to a very high standard and most are heated too! Water and Waste Disposal Points you’ll never have far to go to find water and waste points across the park. Check out your park map for locations. Refuse and Recycling Pointswe are proud of our awards for sustainability and environmental responsibility. You can help too by recycling as much as you can at the recycling points around the park. Check out your park map for locations.

…we work hard to make sure your stay with us is the best it can be… if you have any queries or need assistance our friendly staff will be happy to help.

H O L I D AY PA R K

9


Fantastic Fun for everyone! You’ll find so much to fill every day with excitement and fun that you’ll probably never leave the park!

At Hendra we know how important it is to keep all ages entertained, so there really is something for everyone. Tiny tots will enjoy the play area in the Soft Play room*, the Play Park, and new Pirate’s Ship next to the Laundrette. Older children will spend hours in our Skate and Scooter Park and have lots of adventures on our Traversing Wall! Kids can get a glimpse into what it is like to survive in the wilderness with Hendra’s Survival Lessons! Learn how to make a fire and gut a fish! Teenagers and the whole family will have fun trying new things such as going on a Segway Tour**, a unique form of transport likened to gliding on a magic carpet, and testing their skills with Archery and Scuba Diving**. * Open 9am – 6pm, daily. The play area is unsupervised; an adult must be present **charges apply

Events change on a daily basis for maximum fun! So check out the big blue notice board by the Club for the activities and event times and locations.

10


Look out for Henry or Henrietta in the Terrace Bar & Restaurant, hunting for breakfast! Make sure you catch the Hendra Train at 9am (free to all) for a tour around the park before you start your day! Then meet up in the Club from 6.30pm for loads of fun and interactive games from face painting to dancing to your favourite chart music, meeting Henry and Henrietta and your favourite Crew member! Then there will be family game shows, fancy dress competitions and lots more! Please note children under 6 years old need to have an adult with them at all times.

Soft Play For children 6 years and under, meet in the Soft Play room for soft play and activities. Open from 9am – 6pm, daily. All children MUST be supervised by an adult at all times.* *The soft play area is unsupervised.

Please note that the entertainment programme can be subject to change without prior notice; please check with a member of the Entertainment Team, the notice boards, or at reception for details.

H O L I D AY PA R K

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FABULOUS INDOOR & OUTDOOR

FUN POOLS where wetter is better, whatever the weather 30 Metre Pool Fountains Geyser Air Lounger River Rapid Ride Waterfall Toddlers’ Area Toddlers’ Slide Giant Tap Birthday Parties

A must visit attraction whilst staying at Hendra Holiday Park... The biggest fun pools complex in the South West is right here on site! Just a short walk from your caravan or pitch and open from 10am – 6pm every day. Everyone can have safe and splashy fun whatever the weather - you’ll never want to get out of the indoor pools! Three water flumes, the fast and furious high speed aqua whizz flume, the wet and wild 265ft super flume and the gentle fun slide, plus river rapids, a geyser, waterfall and fountains, you can’t get any wetter! For those who prefer not to get wet there are lots of loungers and deckchairs to relax on whilst the family enjoy themselves! Indoors or out, rain or shine… the outdoor pool is a super place to cool off when it’s hot, to sunbathe or just relax with family and friends! The outdoor pool area is where you’ll find lots of extra activities in school holiday periods too, from Water-Walkers to Archery and Bush Survival lessons! Please note: Outdoor pool is heated from 18th May to 13th September.

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SAFE SPLASHY FUN FOR THE WHOLE FAMILY


Fun Pools

LOTS OF FUN there’s so much to do Information For safety reasons use of the flumes is restricted to competent swimmers and those over 1 metre in height. Use of the River Rapid Ride is restricted to competent swimmers and those over 1.2 metres in height. Swimmers under 9 years must be supervised by an adult. Non-swimmers under 9 years must be accompanied in the water at a ratio of 1 adult to 2 children. All children under 5 years, regardless of swimming ability, must be accompanied by an adult in the water at a ratio of 1 adult to 2 children. The pools have a capacity limit for the health and safety of pool users and during peak season and busy times we may restrict entry to Hendra Holiday Park guests only and/or operate swimming sessions of 1 hour 30 minutes.

OPEN DAILY FROM 10.00AM


Take a steam train ride to Cornwall’s

STEAM

BIG

little railway!

RAILWA Y AND LEISURE PARK

NI

VERSA

A VALLEY FULL OF FUN!

Trevithick railway path maze, adventure castle, pedal cars, the GIANT tube slide, crazy golf!, canoe boating lake, historic engine house, all weather play, Whistle Stop Café, gift shops, woodland walk, electric cars*

PLUS! over 3 miles of railway to explore!

www.lappavalley.co.uk

ICK

SINGLE T

We’re open from 3rd April to 31st October. See our website for details and train times or call the infoline!

RIE

NDLY

PARK

Infoline: 0844 453 5543 (local rate) Office: 01872 510317

ND CTIONS A D A R T T A DE ALL ES INCLU ID R IN A R A T RICE OF * IN THE P ET!

DOG F

AN

2014

RY

40

AR

Y TH E

*Electric cars carry a small additional charge

St Newlyn East, Nr. Newquay, Cornwall, TR8 5LX


The Hendra Loyalty Card ...rewards for you to enjoy every day! A very special welcome back to all our guests who have enjoyed a holiday at Hendra in previous years! We hope you now feel very much at home here and are looking forward to exploring the area further, or just chilling out in your favourite places on the park!

SA

MPCard Loyalty LE

...a thank you from Hendra

Name

Mr Joe Bloggs Tel: 01637 875778

Reference

Year

S123456 Nov 2010

Email: enquiries@hendra-holidays.com

Web: www.hendra-holidays.com

As a thank you for your loyalty, you will have received a Hendra Loyalty Card as part of the letter that came with your 2014 brochure, hopefully you remembered to bring it with you. If not, don’t worry, just pop up to reception and our friendly staff will check your previous stay details and give you a replacement (make sure you have your current booking reference with you).*

Where can I use the card? Look out for the posters and on the TV screens around the park for offers, discounts and bonus options available from the Club, restaurant, café, takeaways, Oasis Fun Pools, the supermarket, or off your next holiday.** Loyalty Card offers will change throughout the season so make sure you take advantage of them when they are ‘live’!

How can I get a Loyalty Card if this is my first visit? You become eligible for a Loyalty Card after you book your next holiday with us. To get a card immediately all you need to do is book your next holiday at reception, (just a small deposit is required), and you will get a Loyalty Card to use on this holiday straight away. *current and previous holiday details must match the records on our files i.e. same name (person making the booking), and/or any other details we may require to determine eligibility. **Loyalty Card offers, and venues in which they will be available, vary throughout the season and are only valid for the published dates or times. Loyalty Card offers cannot be used in conjunction with any other offers or discounts. From time to time specific offers and discounts may be extended to all park guests at our discretion.

15


Facilities Opening Times Download the Hendra App!

Cabaret Bar Sit down, relax and be entertained. Mon – Sun, 6.00pm – 1.00am (main season) Mon – Sun, 6.00pm – late (other times)

Terrace Bar 11am – late (all season)

Terrace Bar & Restaurant and Coffee Express Café 8.30am – 10pm daily During low season periods, may close in quieter times.

Mario’s Pizzeria 6.00pm - late (main season)

Fish and Chip Shop

If you have an iPhone or compatible phone you can go to the iTunes store and download the FREE Hendra App which will keep you up-to-date with daily events and entertainment! Not only can you get up-to-date information on what’s on at Hendra but also what’s on in Newquay, including local attractions, events and much more!

Open daily, check notice boards for times.

Bingo Every night in the cabaret bar 6.15pm – 7.00pm

All times are subject to alteration without prior notice. Please check the entertainment board for the latest information.

Live Entertainment Opening Hours As well as the main Cabaret Bar, there are many other areas around the park that offer a superb range of quality entertainment. See the entertainment board for the latest details and full programme.

Channel 8 Check out the Hendra Info Channel 8 on TVs in caravans, or the TV screens in the Cabaret and Terrace Bar & Restaurant for all the latest news and information. Find out what’s going on from the comfort of your own caravan on Hendra’s TV Channel 8. You can find out if we have any special activities on during the day, and what’s on in the evening so you don’t miss out!

H O L I D AY PA R K

17


THE CLUB

The Club

Look forward to a great night out... ...every night! OPEN FROM 6.00pm!

See the Entertainment Information Board for day time opening hours.

Get ready to party in Hendra’s vibrant Club, where you will find the very best in holiday cabaret entertainment including comedians, theme nights, variety acts, game shows, bands, karaoke, cash prize bingo, talent shows, magicians, illusionists, and vocalists in ones, twos and more, singing soul to rock!

HENDRA’S

Adam Isaac

Steve Arnold

Merlin

GOT

Adam Spedding (Compere)


Check out

the Entertainmen Karl Lewis brings you the ultimate tribute to the pop sensation that t Board for dates is Olly Murs. With the look, the sound and the cheekiness of the man himself “Almost Olly” is the closest to the real thing of any other tributes out there. This show promises to be a thoroughly enjoyable experience, full of energy to keep you on the edge of your seat or on the dance floor. Performing all the massive hits from “Dance with Me Tonight”, “Troublemaker”, “Thinking of Me” and many more, you are guaranteed to be in for a fantastic night whatever the occasion. Check out

As seen on The Voice, Adam Isaac has over 10 years experience the Entertainmen t as a gigging musician and built a strong South West following in his Board for dates earlier years. He has played many venues and festivals around the UK, supported Joss Stone on her UK tour in 2009, and has been named brand ambassador for British freesports lifestyle brand Animal. In 2012 Adam made it to the quarter final stages of BBC’s “The Voice” UK with the legendary Sir Tom Jones as coach. Following his recent national exposure he has released an album entitled ‘Train Tracks’, and has since been touring the new original material with his full band. As seen on “Britain’s Got Talent” Merlin is a professional performer who has over 15 years of experience. Merlin has many skills but specialises in juggling and wizardry. He also incorporates comedy, balancing and unicycling, to name but a few talents, into his shows.

Check out the Entertainmen t Board for dates

Britain's Got Talent 2009: Merlin made it all the way through to the semi-final of Britain’s Got Talent 2009 and received some great comments from the judges including a 10 / 10 from Simon Cowell!

Strawdogs – Party Band The Strawdogs were voted 'BEST COVERS BAND' 2012 by 'What's On Cornwall' readers and also short listed into the final three for ‘Best Tribute/Covers Band’ in The South West Music Awards 2013.

Every Sunday

Strawdogs are a four piece function band who formed in November 2010. Since then the band has gone from strength to strength entertaining crowds all over the South West. Their set list caters for all age groups and we guarantee a night to remember!

Every Tuesday Ben Sutcliffe - Special Pirate themed show. Ben is a fantastic musician/recording artist who has performed at some amazing venues such as Glastonbury and the Minack Theatre. He can play an array of musical instruments and has released a number of solo albums. Ben is part of the very successful band The Peoples String Foundation. With his guitar and his great voice, Ben plays a mix of acoustic pop/rock and feel-good well-known covers.


Spring/Autumn Entertainment Programme 28th March - 18th July and 30th August - 2nd November

Friday 9.00am - 9.45am

Saturday

Sunday

Monday

Tuesday

9.00am - 9.45am

9.00am - 9.45am

9.00am - 9.45am

9.00am - 9.45am

Land Train Ride

Land Train Ride

Land Train Ride

Land Train Ride

meet at the station

meet at the station

meet at the station

-

meet at the station

-

-

-

9.00am - 6.00pm

9.00am - 6.00pm

9.00am - 6.00pm

9.00am - 6.00pm

Soft Play*

Soft Play*

Soft Play*

10.00am - 10.30am

10.00am - 11.00am

10.00am - 10.30am

-

-

-

Lane Swimming**

Daytime Activities

at the Oasis Pool

Land Train Ride

(from 18th May to 13th Sept)

meet at the station

10.00am - 11.30am

-

-

9.00am - 6.00pm

Soft Play* -

10.00am - 11.00am

Bye Bye Breakfast with Henry Hippo & face painting in the Terrace Bar

Lane Swimming** at the Oasis Pool

(from 18th May to 13th Sept) -

10.00am - 11.30am

Soft Play* -

10.00am - 11.30am

Family Fun† activity, meet at Mario’s

Bye Bye Breakfast with Henry Hippo & face painting in the Terrace Bar

Messy Fun†

Pirate Fun† Meet at Mario’s -

meet at Mario’s -

4.00pm - 5.00pm

4.00pm - 5.00pm

Water Polo**

Water Polo**

at the Oasis Pool

(from 18th May to 13th Sept)

at the Oasis Pool

(from 18th May to 13th Sept)

Pirate Night 6.00pm

6.00pm

6.00pm

6.00pm

6.00pm

Doors Open

Doors Open

Doors Open

Doors Open

Doors Open

bingo sales open at 6.15pm

bingo sales open at 6.15pm

bingo sales open at 6.15pm

bingo sales open at 6.15pm

bingo sales open at 6.15pm

6.30pm

6.30pm

6.30pm

6.30pm

6.30pm

Bingo

Bingo

Bingo

Bingo

Bingo

7.00pm

7.00pm

7.00pm

7.00pm

7.00pm

Hippo Dance Off

Meet The Hippo

Meet The Hippo

Meet The Hippo

Hippo Time

-

8.00pm

8.00pm

8.00pm

8.00pm

8.00pm

-

Evening Entertainment at the Club

-

meet one of our hippos

-

-

-

-

-

-

-

-

-

-

-

Family Entertainment

Star Act

Family Entertainment

Pirate Challenge

-

9.00pm

10.00pm

9.00pm

9.00pm

9.00pm

Star Act

Late Night Entertainment

Family Entertainment Star Act

-

-

-

10.00pm

10.00pm

Late Night Entertainment

Late Night Entertainment

-

† Children 8 years and under must be accompanied by an adult at all times. * The play area is unsupervised; a parent or guardian must be present at all times. ** Please refer to page 13 for pool restictions.

-

HENDRA’S GOT

Hendra’s Got Talent -

10.00pm

Late Night Entertainment

-

Star Act -

10.00pm

Late Night Entertainment


This programme is subject to change. Please see our information board outside the Club.

Wednesday

Thursday

9.00am - 9.45am

9.00am - 9.45am

Land Train Ride

Land Train Ride

meet at the station

meet at the station

9.00am - 6.00pm

9.00am - 6.00pm

Soft Play*

Soft Play*

10.00am - 11.30am

10.00am - 11.00am

-

-

-

Holiday Time Activities (all sessions held at Mario’s) Easter

FREE

Sunday 20th April - 10-00am till 1.00pm Family fun for Easter with the Hendra egg hunt and competitions.† (meet at the Club, replaces normal programme)

Sunday 13th & 20th April - 10.00am till 12.00pm Bush Survival, learn about den building, beach safety and how to light a fire. Meet at the outdoor pool.†

-

Spring Bank Holiday

FREE

Sunday 25th May & 1st June - 10.00am till 12.00pm Bush Survival & Solar Science at the Oasis Outdoor Pool.†

Weird Science† activity, meet at Mario’s

Saturday 31st May - 5.00pm till 6.00pm Falconry display, see these birds of prey up close at the outdoor pool.†

‘H’ Factor Rehearsals† meet in The Club -

10.00am - 11.30am

Messy Play† activity, meet at Mario’s -

10.00am - 1.00pm

Scuba Lessons at the Oasis Pool

(from 18th May to 13th Sept)

6.00pm

6.00pm

Doors Open

Doors Open

bingo sales open at 6.15pm

bingo sales open at 6.15pm

6.30pm

6.30pm

Bingo

Bingo

7.00pm

7.00pm

Meet The Hippo

Hippo Time

8.00pm

7.30pm

-

-

-

-

-

-

Family Entertainment

The ‘H’ Factor

9.00pm

Hendra’s own talent show 8.00pm

-

HENDRA’S GOT

Family Entertainment -

Hendra’s Got Talent -

10.00pm

Late Night Entertainment

9.00pm

Star Act -

10.00pm

Late Night Entertainment

October Half Term

FREE

Sunday 26th October - 10.00am till 12.00pm Bush Survival & Solar Science at the Oasis Outdoor Pool.† Thursday 30th October Halloween Party Night, meet at the station for the ghost train ride and then onto the club for a spooky night of entertainment and fancy dress. See entertainment board for times.

HENDRA’S GOT

Monday & Wednesday’s

FREE

In The Club

Hendra’s Got Talent Check out the talent of our resident Team Stars as they show off their numerous skills... Every Monday and Wednesday from 9.00pm.

Every Thursday

FREE

For adults and kids

The ‘H’ Factor Talent show for all ages. Sign up in the Club at 10.00am (entries close at 10.15am) to perform from 7.30pm in the evening competition.† † Children 8 years and under must be accompanied by an adult at all times.

* The soft play area is unsupervised; a parent or guardian must be present at all times.


Summer Entertainment Programme 19th July - 29th August

Friday

Saturday

Sunday

Monday 9.00am - 9.45am

9.00am - 9.45am

9.00am - 9.45am

9.00am - 9.45am

Land Train Ride

Land Train Ride

Land Train Ride

meet at the station

meet at the station

-

-

9.00am - 6.00pm

9.00am - 6.00pm

Soft Play

meet at the station

-

-

9.00am - 6.00pm

9.00am - 6.00pm

Soft Play

-

-

for the under 6’s*

10.00am - 11.30am

10.00am - 11.30am

10.00am - 11.30am

-

Daytime Activities

Hippo Breakfast

Art Attack

5.00pm - 6.00pm

meet at the station

10.00am - 12.00pm

for the under 6’s*

-

for the under 6’s* -

10.00am - 11.30am

-

9.00am - 6.00pm

Soft Play -

Water Polo -

Land Train Ride

meet at Mario’s†

4.00pm - 5.00pm at the Oasis Pool**

Soft Play

Soft Play

for the under 6’s*

-

9.00am - 9.45am

Land Train Ride

meet at the station

for the under 6’s*

activities, games and face painting at the Terrace Bar†

Tuesday

9.30am - 10.00am

Lane Swimming

Hippo Welcome welcome to Hendra with Henry the Hippo at the Terrace Bar†

at the Oasis Pool**

Meet at the Club†

-

10.00am - 11.30am

Bush Survival meet at the Oasis Pool

Birds of Prey Encounter

Pirate Treasure Hunt

Family Fun

meet at Mario’s† -

4.00pm - 5.00pm

Water Polo

meet at Mario’s†

at the Oasis Pool**

Back To School Night

Pirate Night

6.00pm

6.00pm

5.00pm

6.00pm

5.00pm

Doors Open

Doors Open

Doors Open

Doors Open

Doors Open

6.15pm

6.15pm

-

-

-

6.15pm

Bingo

Bingo

Bingo

eyes down at 6.30pm

eyes down at 6.30pm

eyes down at 6.30pm

7.00pm

7.00pm

7.00pm

-

-

Evening Entertainment at the Club

Hippo Dance Off

Meet The Hippo

meet one of our hippos

and get your photo taken

Family Entertainment

Family Entertainment

-

-

Marks Ark

Meet The Hippo -

Harry Kazzam

6.15pm

Family Entertainment

pirate mayhem

-

Bingo

9.30pm

6.15pm

-

-

-

9.30pm

9.30pm

eyes down at 6.30pm

Star Act

Star Act

-

Star Act

7.00pm

10.30pm

Meet The Hippo

10.30pm

10.30pm

Late Night Entertainment

Late Night Entertainment

Family Entertainment

-

-

-

8.00pm

Star Act -

10.30pm

Late Night Entertainment Pizza meal deals available during activity. † Children 8 years and under must be accompanied by an adult at all times.

* The play area is unsupervised; a parent or guardian must be present at all times. ** Please refer to page 13 for pool restictions.

-

Late Night Entertainment

-

Bingo eyes down at 6.30pm -

7.00pm

Hippo Time -

Family Entertainment -

9.30pm

Star Act -

10.30pm

Late Night Entertainment


This programme is subject to change. Please see our information board outside the Club.

Wednesday 9.00am - 9.45am

9.00am - 9.45am

Land Train Ride

meet at the station

meet at the station

9.00am - 6.00pm

9.00am - 6.00pm

-

Soft Play

Soft Play

for the under 6’s*

for the under 6’s*

10.00am - 11.30am

10.00am - 11.30am

-

-

Weird Science

The ‘H’ Factor

-

rehearsals for the evening ‘H’ Factor talent show in the Club†

meet at Mario’s†

4.00pm - 5.00pm

FREE

Thursday

Land Train Ride -

Theme Nights In The Club

-

Every Tuesday is “Pirate” Night Join us for a party and win loads of treasure from the chest. Please dress to impress...

10.00am - 11.30pm

Family Activities

FREE

meet at Matio’s† -

10.00am - 1.00pm

Football Academy meet at the games field -

4.00pm - 5.00pm

Dance Academy

Scuba Lessons at the Oasis Pool -

4.00pm - 5.00pm

Extreme Skate meet at the Skate Park

meet at the Club

Fancy Dress 6.00pm

6.00pm

Doors Open

Doors Open

6.15pm

6.15pm

Bingo

Bingo

eyes down at 6.30pm

eyes down at 6.30pm

7.00pm

7.00pm

Meet The Hippo

Hippo Time

Family Entertainment

7.30pm

-

-

-

9.30pm

-

-

The ‘H’ Factor

Star Act 10.30pm

Family Entertainment

Late Night Entertainment

FREE

-

Hendra’s own talent show & fancy dress competition

-

Every Thursday is “Fancy Dress” Night Time for the whole family to have some fun. Prizes for the best dressed boy and best dressed girl.

-

Every Friday is “Back to School” Night Time to battle it out to be the top of the class and win an ‘A Star’!

-9.30pm

Star Act -

10.30pm

Late Night Entertainment

Every Thursday

FREE

For adults and kids

The ‘H’ Factor Talent show for all ages. Sign up in the Club at 10.00am (entries close at 10.15am) to perform from 7.30pm in the evening competition.† † Children 8 years and under must be accompanied by an adult at all times.

* The soft play area is unsupervised; a parent or guardian must be present at all times.


Extra Activities for the Summer 19th July - 29th August

SUNDAYS 10am - 12pm

FREE

Bush Survival & Solar Science

FREE

Bring your skateboard or scooter and get training whilst having fun with Newquay’s extreme sports guru. Then head over to Hendra’s traversing wall for more fun. Meet at the Skate Park.†

Every Thursday

FREE

For adults and kids

The ‘H’ Factor

Bounce Dance Academy Fun for 6 - 14 years old girls and boys, join Cornwall’s Bounce Dance Academy and get a taste of stage life whilst learning new skills from a professional dance instructor. Meet at the Club for this free activity.†

WEDNESDAYS 4pm - 5pm

FREE

Kids Extreme Skate & Climb

Learn about den building, beach safety, and how to light a fire. Gut a fish which you can cook on the fire with some marshmallows. You can also try a solar experiment and learn about Hendra’s SunPower Meadow solar farm. Meet at the outdoor pool for this free activity.†

WEDNESDAYS 4pm - 5pm

THURSDAYS 4pm - 5pm

FREE

Football Academy Join our football trainer to put you through your paces with lots of fun games whilst learning new skills. Meet at the Segway office in the games field for this free activity.†

Talent show for all ages. Sign up in the Club at 10.00am (entries close at 10.15am) to perform from 7.30pm in the evening competition.†

FRIDAYS 5pm - 6pm

FREE

Birds Of Prey Encounter Meet birds of prey up close and learn about a whole host of flying predators. You can take advantage of our Mario’s meal deal during this activity. Meet at Mario’s.† † Children 8 years and under must be accompanied by an adult at all times.

World Cup 2014

FREE

The 2014 World Cup is heading to Brazil. This is the greatest football spectacle of them all and we will be showing the games here at Hendra. Watch countries from all around the world compete to be the best. See England take on Italy, Uruguay and Costa Rica in their first three group games. See our entertainment board for match venues.

BT Sport New to Hendra Holiday Park for 2014, the BT Sports channels cover a number of football games from the Barclays Premier League and sports such as Rugby, Cricket, Tennis, Boxing and much more. See our entertainment board for match venues and fixtures.

FREE


Daily Activities

Outdoor Activities Segway Sessions

Activity Club

FREE

10.00am - 11.30am

Most of our daytime kids activites take place at Mario's Pizzeria. Kids can get involved, make new friends, learn new things and have great fun!† Look out for Art Attack, Get Active, and Weird Science. Check out the big blue Entertainment notice board which is located outside the Club on the way to the Skate & Scooter Park for the latest information or any extra activities!

Experience this unique form of transport which is likened to gliding on a magic carpet. As seen on Dr WHO and the Gadget Show. Go off road around Hendra. Call 0844 381 4044 to book a full 70 minute session at the discounted rate of £22.50 or to book a 20 minute taster on one of our activity sessions for £5.00. These sessions meet at the Segway area in our sports field. Weight range: 7-18.5 stone.

Archery Lessons Test your accuracy and you might find an exciting new sporting talent! A great fun activity for the family. Call 0844 381 4044 to book a 1 hour session for £10.00. Age range: 8 years and above.

Scuba Diving On Thursdays from 18th May to 13th Sept you can experience scuba diving in our heated outdoor pool with our PADI qualified instructors.

Soft Play

FREE

Open from 9.00am to 6.00pm for children 6 years and under. Children must be supervised at all times.

Where To Go... Train Station: Henry’s train departs from the station next to the skate park. Mario’s Activity Club & Soft Play: Family activities are held at Mario’s. Under 8’s must have a guardian with them. The Soft Play is next to the main club and is for kids 6yrs and under. Children must be supervised at all times. The Club: On wet days we will open the Club during the day. For details of what is on see the entertainment board. The Club is located next to the Soft Play. Outdoor Pool: To book scuba diving go to the main Oasis Pools reception. We advise you avoid busy times when making an activity booking.

The 20 minute sessions can be booked at the Oasis reception for £8.00 and you will receive a certificate on completion of the session.

Age range: 8 years and above.

Bush Survival & Solar Science

FREE

School holidays only - 10.00am - 12.00 noon Learn about den building, beach safety, and how to light a fire. Gut a fish which you can cook on the fire with some marshmallows. You will also try a solar experiment and we will teach you about Hendra’s SunPower Meadow solar farm. Meet at the outdoor pool for this free activity.†

Land Train Ride

FREE

9.00am - 9.45am Every Day Take a ride around the park on the Hendra Express with our entertainment team... You may even get to meet one of our hippos! Meet at the station. † Children 8 years and under must be accompanied by an adult at all times.


Entertainment At Marios 19th July - 29th August

Ben Sutcliffe

Mike Norfolk

Joe Hurworth

PB & Jam

Chill out, after all the day’s activities, to some excellent live music in Mario's, from a great line-up of vocalists and musicians.

Live Lounge

From 8pm

Mario's offers a relaxed, laid-back atmosphere where you can enjoy a drink or tuck into a pizza! It’s a great place for the whole family; choose a table inside, or, on warm sunny evenings sit outside on the terrace, with the playgrounds nearby for the kids!

SPECIAL OFFERS AT MARIOS >>>>>> KIDS EAT FREE

One child’s Margarita free when you order any 12” pizza within the first hour of opening.

WINE AND DINE

Buy any two 12” pizzas and get any large bottle of wine for £6.00. Offers run all season, terms & conditions apply.


Welcome to Newquay Hendra is set in a beautiful area close to Newquay and is within easy reach of the fine sandy beaches of the Atlantic Coast. You can pick up info sheets on the beaches, walks and activities from Reception.

Beaches in and around Newquay Surfing Fistral, Watergate Bay, Great Western

Family Beaches with Cafes Tolcarne, Towan, Lusty Glaze, Porth and Newquay Harbour

Beach Safety Every beach operates the National Code for bathers, here is a description of what each flag indicates.

Red Flag No bathing permitted when the RED FLAG flies

Red and Yellow Flag

Black and White Flag

Bathe between these flags

Malibu board and surf craft between these flags

27


Local Beaches We know that one of the main reasons you visit Cornwall is because of the coastline, and with nearly 700km of coastline, 300 beaches, and twelve separate Areas of Outstanding Natural Beauty - you are spoilt for choice. We have world renowned beaches, untouched coves, quaint harbours, and dramatic cliff-tops; it is all here. You can take your pick of spectacular surf beaches and expanses of golden sand or choose tranquil bays and sheltered coves. Cornwall can boast some of the best, cleanest and safest beaches in Europe. Every single one reaches EU standards for the bathing water quality but nearly all exceed requirements and are marked as good or excellent. In the Newquay area alone there are 7 beaches to explore! All are varied in their scenery and all with their unique charm. Pick up the Beaches leaflet in Reception for more information.

newquay harbour boatmens association

1 Disc0o% unt for 4 or mo people re

fishing and angling Our fishing and angling trips are one of the best experiences Newquay has to offer! Newquay Boatmens Association have the top 2 angling boats, the Mystique and the Che Sara Sara, both of which are MCA licensed and insured up to 60 miles offshore. The boats have separate toilet compartments, colour fishfinders radar and G.P.S navigation equipment.

Half Day Trips

All Day Trips

10.00am to 2.00pm 9.30am to 5.30pm

Evening Trips 6.00pm to 9.00pm

2.00pm to 6.00pm

Wreck - £45.00

£20.00

£25.00

Shark - P.O.A.

July & August Only

All bait and tackle is provided free of charge and you get to keep what you catch! South Quay, The Harbour, Newquay. TR7 1HR. (01637) 876352 or 07771 966485

www.newquay-harbour.com info@newquay-harbour.com


VOUCHERS Hendra Discount Vouchers

Cut them out and start saving!

SAVE UP TO £6.00

at Blue Reef Aquarium

Find us on Towan Beach, Newquay Open daily from 10am

H O L I D AY PA R K

SAVE UP TO £6.00 At Classic Air Force

Hangar 404 Aerohub 1 St Mawgan. TR8 4HP.

See overleaf for details and conditions

See overleaf for details and conditions

£2.50 OFF PER PERSON

£1 OFF PER PERSON

when you ride the Segway... here at Hendra Holiday Park

Easily found off the A392 Newquay to Redruth Road, TR8 4NY

See overleaf for details and conditions

SAVE £2.00 PER PERSON at Britain’s leading farm attraction! On the A3058 4 miles from Newquay, TR8 5AA Open daily from 10am

See overleaf for details and conditions

SAVE UP TO £2.00 at Healeys Cornish Cyder Farm *6950:/

Find us just 8 miles from Newquay on the A3075 at Penhallow, TR4 9LW

See overleaf for details and conditions

at Wheal Martyn - The UK’s only China Clay Mining Experience. Cornwall’s ‘must see’ heritage attraction for all the family. Just 20 minutes from Newquay. 6 miles from the A30 at Innis Downs, 2 miles north of St. Austell. PL26 8XG. Open daily from 10am.

See overleaf for details and conditions

10% OFF WAKEBOARDING and ALL watersports at Siblyback Outdoor + Active Centre near Liskeard and ALL watersports at Stithians Outdoor + Active Centre near Redruth.

See overleaf for details and conditions

£1 OFF PER PERSON Are you ready to play at Holywell Bay? With 25 rides and attractions, Holywell Bay Fun Park is Newquay's top family fun attraction!

See overleaf for details and conditions


Hendra Discount Vouchers

SAVESAVE

SAVE

SAVE

SAVE SAVE SAVE

SAVE

Special Hendra offer when you visit Classic Air Force. £1 off entry and £5 off a pleasure or aerobatic flight for each adult in the party.

Present this voucher when you visit Blue Reef Aquarium to receive £1 off entry per person for up to 6 people.

Not valid with any other offers. Photocopies not accepted. Valid until 2nd November 2014. Tel: 01637 860717 - www.classicairforce.com

Not valid with any other offer or family ticket. Photocopies not accepted. Valid until 31st Dec 2014. Tel: 01637 878134 - www.bluereefaquarium.co.uk

Present this voucher when you visit Wheal Martyn to receive £1 off entry per person, for up to 6 people.

Cornwall Segway is based here at Hendra Holiday Park, simply enquire at reception or call to book and save £2.50 per person with this voucher.

Not to be used in conjunction with any other offer or family saver ticket. Photocopies not accepted. Valid until 23rd December 2014. Tel: 01726 850362 - www.wheal-martyn.com Present this voucher at either Siblyback Outdoor + Active Centre or Stithians Outdoor + Active Centre and enjoy 10% off all watersports including the new Cable Wakeboarding system at Siblyback. Terms and conditions: Booking is required. One voucher per transaction. No cash refund or alternative is available. Not to be used in conjunction with any other offer. Photocopies not accepted. Offer valid from 29 March – 30 September, 2014. Please contact your chosen centre for opening dates and availability. Siblyback Lake near Liskeard: 01579 346522 Stithians Lake near Redruth: 01209 860301 www.swlakestrust.org.uk

SAVE

SAVE

SAVE

SAVE

SAVE SAVESAVESAVE SAVE SAVE

Not valid with any other offer or discount. Photocopies not accepted. Valid until 2nd Nov 2014. Tel: 0844 3814044 - www.cornwallsegway.co.uk Present this voucher when you visit Dairyland Farm World to receive £2.00 per person off the standard admission price. Max 6 people per voucher. Not to be used in conjunction with any other offer or discount. Photocopies not accepted. Valid from 30th March to 2nd November 2014. Tel: 01872 510349 - www.dairylandfarmworld.com

Present this voucher to receive £1.00 off per person on all-day wristbands at Holywell Bay Fun Park. Voucher valid for up to 5 people.

Present this voucher at Healeys Cornish Cyder Farm to receive 50p per person off a guided tour.

Voucher cannot be used in conjunction with any other offer or discount. Photocopies not accepted. Valid until 31st October 2014.

Maximum 4 persons per voucher. Voucher cannot to be used in conjunction with any other offer. Photocopies not accepted. Valid until December 2014. Tel: 01872 573356 - www.healeyscyder.co.uk

Tel: 01637 830095 - www.holywellbayfunpark.co.uk

*6950:/


Hendra Discount Vouchers

SAVESAVE

SAVE

SAVE

SAVE UP TO £6.00

SAVE SAVE SAVE

SAVE

SAVE

SAVE

SAVE

SAVE

SAVE SAVESAVESAVE SAVE SAVE

SAVE UP TO £10.00

at Cornwalls BIG little railway

at Flambards Theme Park

Follow the brown signs from A3075 & A3058 near Newquay, TR8 5LX

Helston, Cornwall, TR13 0QA.

See overleaf for details and conditions

See overleaf for details and conditions

SAVE UP TO £6.00

£2.00 OFF PER PERSON

at Springfields Fun Park & Pony Centre

at Bodmin & Wenford Railway General Station, Bodmin, Cornwall, PL31 1AQ.

See overleaf for details and conditions

SAVE UP TO £6.00

Lots of ponies to meet, ride & groom. Large indoor play barn, outdoor play zones, carriage rides, train rides, woodland walks, bottle feeding & much more. St Columb Major, Nr Newquay. Follow the brown signs from St Columb roundabout on the A39

See overleaf for details and conditions

FREE TRY AT PICK A DIAMOND

At the South West’s biggest kart circuit! From Newquay B3276 or A39 between Newquay & Wadebridge. PL27 7UN

See overleaf for details and conditions

Cornish Gold Tolgus Mill, Nr Redruth. TR16 4HN

www.cornwall-gold.com

Try your luck and be our next lucky winner of the £1000 diamond.

See overleaf for details and conditions

SAVESAVE

SAVE

SAVE

SAVE SAVE SAVE

SAVE

SAVE

SAVE

SAVE

SAVE

SAVE SAVESAVESAVE SAVE SAVE


Hendra Discount Vouchers

SAVESAVE

SAVE

SAVE

Present this voucher at Flambards and receive £2.00 off the full admission price per person. Valid for up to 5 people. Voucher cannot be used in conjunction with any other offer. Photocopies not accepted. Valid until 2nd November 2014. Tel: 01326 573 404 - www.flambards.co.uk Present this voucher when visiting Springfields to receive £2 per person off the standard admission prices. Voucher cannot be used in conjunction with any other offer or discount. Photocopies not accepted. Valid until 2nd November 2014. Open 5th April - 30th Sept 10am-6pm (last admission 4pm) plus Oct weekends and school half term (25th Oct - 2nd Nov) 10am-4pm (last admission 2pm).

Tel: 01637 882132 www.springfieldsponycentre.co.uk

SAVE SAVE SAVE

SAVE

SAVE

SAVE

SAVE

SAVE

SAVE SAVESAVESAVE SAVE SAVE

Present this voucher at Lappa Valley Steam Railway to receive £1 per person off standard admission price. Maximum 6 people per voucher. Voucher cannot be used in conjunction with any other offer or discount including saver ticket. Photocopies not accepted. Valid until 31st October 2014. Tel: 01872 510317 - www.lappavalley.co.uk Present this voucher at Bodmin & Wenford Railway and get £1.00 off per person for up to 6 people. Valid only on Blue, Red, Green, Lilac and Yellow timetable days. Not valid on special events or trains. Voucher cannot be used in conjunction with any other offer. Photocopies not accepted. Valid until 2nd November 2014.

Tel: 01208 73555 - www.bodminrailway.co.uk

Present this voucher at ‘Pick a Diamond’ when visiting Cornwall Gold. One voucher per person, voucher cannot be used in conjunction with any other offer. Photocopies not accepted. Terms & conditions apply . Tel: 01209 203 280 - www.cornwall-gold.com

Present this voucher at St Eval Kart Circuit to receive £1 per person off the standard price. Maximum 6 people per voucher. Voucher cannot be used in conjunction with any other offer or discount. Photocopies not accepted. Valid until 3rd November 2014. Tel: 01637 860160 - www.cornwallkarting.com

SAVESAVE

SAVE

SAVE

SAVE SAVE SAVE

SAVE

SAVE

SAVE

SAVE

SAVE

SAVE SAVESAVESAVE SAVE SAVE


Dog Friendly We want the whole family to have a great time at Hendra... including the dog! We have a dog walking area next to Laurel field, so your four-legged friends can get all the exercise they need. Here we have listed some other places you can go with your dogs, so you can enjoy Cornwall together!

Dog Friendly Beaches Here in Cornwall you have a huge choice of dog friendly beaches. Here are some of the fantastic beaches close to Hendra: Mawgan Porth, Watergate Bay, Whipsiderry, Great Western, Towan, Fistral, Little Fistral, Crantock, Perranporth, and Holywell Bay. (Please note that Porth. Lusty Glaze and Tolcarne are prohibited in the summer). Please check beach signage for other restrictions.

Dog Friendly Visitor Attractions • Lappa Valley Railway, St Newlyn East, Newquay, TR8 5LX. • Holywell Bay Fun Park, Holywell Bay, Newquay, TR8 5PW. • Cornwall Gold, Tolgus Mill, Redruth, TR16 4HN.

Local Activities Cornwall has everything to satisfy you, whether you are 18 or 80!

This is a Duchy of diversity and whether you’re a gardener, a food lover, adrenalin junkie, a creature of culture or a heritage hound, Cornwall has everything to satisfy you! We know how important it is to enjoy your holiday at your own pace, and in Cornwall there is so much to see and do for everyone whether you’re 18 or 80. Explore our wonderful and varied county and experience heart-pumping adrenalin thrills or if you’d rather take things easy, soak up some sun and just take in your surroundings.

H O L I D AY PA R K

Pick up the Activities leaflet in Reception for more information.

33


NEW DISCOVERIES EVERYDAY! Daily Talks & Feeds

Enjoy close encounters with seahorses, tropical sharks, stingrays, giant octopus and hundreds of incredible aquatic creatures. Over 40 naturally themed habitats take you on a fantastic journey from Cornish waters to exotic seas. Come face to face with rescued turtles, watch pulsating jellyfish and meet ferocious piranha!’

Scan here for website

Open from 10am

Towan Beach (PO Box 39363) Newquay TR7 1DU

At the Aquarium’s heart is the amazing ocean display where an underwater tunnel offers incredible views of tropical reef sharks, graceful stingrays and shoals of colourful fish. A full programme of entertaining talks and feeding displays takes place throughout the day.

SAT NAV TR7 1JQ

nt for convenie parking

Tel. 01637 878134


Holiday Snaps! ...a chance to feature in 2015 We are looking for fab pics to include on our website and in our 2015 brochure. If you have some great ones, send them in to the following email address: snaps@hendra-holidays.com If yours are selected we’ll contact you for permission to use them ...and you could win a free short break!

Happy to Help!  Most facilities, including the pools, have wheelchair access and designated parking. There are facilities for disabled access in the touring shower block. All TVs have subtitles, and there is an induction loop system in reception. Please call into reception if you have any specific requirements. Taxi Service – we can offer a reliable taxi service with A2B Taxis. Their collection point is outside reception. The telephone number is 01637 877777

To ensure you have a safe holiday please read the safety notices below Always keep away from grass cutting, tractors and work vehicles. When our staff are grass cutting and strimming you must stay clear of machinery and close any doors until it has passed well away from your accommodation Never let children approach our vehicles Always respect our speed limit of 5 miles per hour Please respect our staff and facilities and we will be pleased to ensure that your holiday is a great experience. Our holidays are primarily for families and your behaviour should be appropriate. We ask that you do not disturb your neighbours, and any guests who do not respect neighbours, regardless of age, will be asked to leave the park without a refund.

Always know where your children are and explain park safety to them. Accommodation and Security Hotline (24hrs) – 07967 852152 Please keep your valuables locked away, and don’t leave them unattended. Please note that skateboards, scooters etc. are only allowed in the skate park and not on our main roads or in our public areas. Do not leave bikes etc. lying around, as they can become a trip hazard. Do not enter any restricted areas and be aware of your surroundings.

35


It’s Cornwall at the of heart of everything we do

Cornish Jewellery | Beautiful Grounds | Family Activities Cornish Restaurant | Local Heritage Open 7 Days a Week Peak Mon to Sat: 9:30am – 5:30pm Sun and Off Peak 10:00am – 4:30pm

TOLGUS MILL, NR REDRUTH, CORNWALL, TR16 4HN | TEL 01209 203 280 | cornwall-gold.com Free admission and parking


Frequently Asked Questions If you need further assistance please call into reception.

What do we do if there is a security or maintenance issue? Report it to Reception or call our Customer Service Hotline on 07967 852152. If you need assistance after Reception has closed you can call the Night Warden on 07967 852152. What happens to the barriers/security at night? You can come in and out of the site at any time throughout the night, though we ask that you do not drive around the site late and that you be respectful of your neighbours. What do I do if reception is closed and I want to check out? Put your key in the key box outside of Reception. If you are touring or camping you do not have to come into Reception to check out. Are there any cash machines on the park? There are cash machines in the Terrace Bar & Restaurant foyer and in the Supermarket, please note these charge a fee. The nearest cash machine outside of the park is at Morrison’s Supermarket, about half a mile away. Where can I charge my phone? You can charge your phone for a small fee in Reception. Is there Wi-Fi on site? There is free Wi-Fi in the Terrace Bar & Restaurant and on the Pool Terrace. Just ask at the Bar for help connecting. Can we walk into town? How long does it take? You can walk into town; allow 40 minutes to an hour. Be aware though that there are a few hills and busy roads! Please go to Reception for directions. What are the bus times? Bus times vary throughout the season. You can find up to date times at Reception or by the bus stop. Where is the nearest cinema? The nearest cinema is The Lighthouse Cinema which is in the centre of town. Where is the nearest large supermarket? Morrison’s is just down the road. Turn left out of the site and go right at the roundabout. Morrison’s is on your left. There is also a Nisa supermarket on site.

H O L I D AY PA R K

37


FUN PARK

NEW FOR 2014

GREAT VALUE WRISTBANDS

Y AY DA RD UR YOU YO Y AY WA RW UR YOU YO THE DINER

FAMILY RIDES FREE PARKING AND FREE ENTRY

WWW.HOLYWELLBAYFUNPARK.CO.UK

T:01637 830 095 FUN FOR ALL AGES

Find us on Facebook & Twitter


Being Green, Greener and Greenest! The Hendra Team always want to be as green as possible; we have already achieved a huge amount and you can do your bit as well. It’s great fun for the kids to get involved too! Hendra produces on average the same amount of rubbish as a small town, every week, so it is vitally important that everyone does their bit to recycle as much as possible. This will keep the costs down so we can continue to offer fantastic value holidays! Henry Hippo has recycling stations around the Park so paper, card, glass bottles and cans can be sorted fast! Henry and Henrietta are always grateful for the help, and love to recycle! Our shower blocks and toilets use reduced water systems and we keep lighting to a minimum so you can enjoy the stars at night! You can be green by using your car less when you are away, by taking the bus. It couldn’t be easier! Hendra is on the bus route with a bus stop and shelter right outside the site, with regular buses into town and to the beaches, and across the road there are buses to The Eden Project. If you have an electric car, then fuel up for free at Hendra with our electric car points! Thank you for keeping Hendra the greenest!

H O L I D AY PA R K

39


NEWQUAY

CORNWALL’S BIGGEST

Pay Once Visit Every Day For A Week!

NEW

Scan this code To Buy Tickets Online

newquayzoo.org.uk

FOR 2014 SCARLET MACAW FLIGHT AVIARY


Short Breaks Why not treat yourself to a short break? Monday to Friday or Friday to Monday in one of our luxury caravans. Cornish Bluegrass Music Festival Friday 12th September to Sunday 14th September. Now in its 11th year, the Cornish Bluegrass Festival at Hendra Holiday Park is already acknowledged as one of the top ten Bluegrass events in the UK calendar.

Half Term Extravaganza Saturday 25th October to Monday 3rd November. A fun-filled end-of-season holiday festival with a packed Halloween themed entertainment programme!

Book extra nights Ask at reception about availability of additional nights and make the most out of your stay.

Book 2015 before you leave For only a £20 deposit you can book your holiday for next year and pay 2014 tariff prices. The booking must be confirmed before departure. Terms and conditions apply.

EXTRA CARAVAN INVENTORY The following items are available for hire from Reception should you require them.*

£5.00 deposit per item Condiment Set, Bread/Cake Plate, Butter Dish, Tray, Kitchen Scissors, Dish Cloths, Dusters, Floor Cloths

£10.00 deposit per item Extra Blankets (each), Egg Cups (set), Cup & Saucer (set), Bread Container, Coat Hangers (10)

Also available Carpet Sweeper - £20, Vacuum Cleaner - £30, Hair Dryer - £10 plus £3 per day hire fee *Available to holiday home bookings only, a returnable deposit will be required for each item hired.

H O L I D AY PA R K

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Springfields Fun Park and Pony Centre Nr Newquay, Wadebridge, A39 & A30. TR9 6HU

Infoline 01637 882132

www.springfieldsponycentre.co.uk

Opening Times: 5th April to 30th September 10.00am - 6.00pm (last admission 4.00pm)

October: Weekends plus school half-term (25th Oct - 2nd Nov) 10.00am - 4.00pm (last admission 2.00pm)

Sorry, no dogs except guide dogs.


Henry & Henrietta Love Camping


2014 HENDRA QUESTIONNAIRE We’d love to know what you think about our facilities and services. If you wish to make suggestions for improvements or want to tell us about your experience, please complete this questionnaire, cut it out and drop it into reception before you leave. You’ll be entered into a prize draw to WIN a FREE HOLIDAY at Hendra! (2013 Winner Mr & Mrs Morton, St Ives) Booking Reference ............................. Are you in a:

Caravan or Pitch number ..............................

Static Caravan

Touring Caravan

1 Arrival date .....................................

Tent

Motorhome

Length of stay ...................... days

2 Is this your main holiday?

Yes

No

3 Is this your first visit to Hendra Holiday Park?

Yes

No

4 How did you FIRST hear about Hendra? ............................................................................................. 5 Would you return? Yes

No

If No, why not? .........................................................................

6 Which of the following activities does your family do on holiday in Cornwall? (Please tick all that apply) Visiting tourist attractions Visiting Gardens

(Which is your favourite? ................................................................)

Playing Golf

Playing Tennis

Cycling

Surfing/swimming

Visiting Heritage/National Trust properties

Exploring the Coast

Visit the Beaches

Other

Visit Pubs/Clubs

Walking Shopping

Go to Restaurants

Please specify ...........................................................................................................................

7 How did you find information about things to do during your stay? (Please tick all that apply) Used the Hendra Welcome guide

Asked at Reception

Looked for posters and leaflets

Looked at the Hendra information boards

Asked other guests

Used the Hendra iphone app

8 Which of the following statements apply to you? (Please tick one only) We usually book our holiday early in the year to get exactly what we want We wait and look for last minute offers and discounts before booking a holiday

H O L I D AY PA R K

45


9 Disabled Guests – Did our facilities satisfy your requirements?

Yes

No

10 To help us to develop our services we would welcome any comments you have about any aspect of your Hendra Holiday experience ............................................................................................................................................................................. ............................................................................................................................................................................. ............................................................................................................................................................................. ............................................................................................................................................................................. ............................................................................................................................................................................. .............................................................................................................................................................................

11 How would you rate the following facilities and service at Hendra (Tick the appropriate box or leave blank if not applicable) SERVICE Booking

Excellent Very Good

Good

OK

Poor

Not Used

Reception Accommodation Club Entertainment Terrace Bar & Restaurant

Mario’s Pizzeria Coffee Express Café Fish & Chip Shop Shop Children’s Entertainment

Arcade Maintenance Staff Efficiency Staff Friendliness Oasis Fun Pool

12 THANK YOU for completing this questionnaire. Please add your name and address to be entered into the prize draw. Name

......................................................................................................................................................................

Address ......................................................................................................................................................................

46

Postcode.................................. Email.....................................................................................................................


General Information Bus service There is an hourly service from Hendra to Newquay and back. Buses run from approximately 8.45am. Exact times will be displayed on the bus timetable at the bus stop at the main entrance to the park.

Taxis A2B Travel

01637 877777

Banks and Building Societies Newquay - 5 minutes NatWest, Newquay Barclays, Chester Rd Lloyds TSB, Chester Rd HSBC, Newquay Nationwide, 27 East St Yorkshire, 63 Bank St

0845 788 8444 0845 755 5555 0845 300 0000 0845 740 4404 0845 730 2010 0845 120 0831

We have a cash machine situated in the Terrace Bar & Restaurant foyer and in the Supermarket.

Truro - 20 minutes Santander, 31 Boscawen St Halifax, 15 Pydar St Royal Bank of Scotland, Green St

0845 765 4321 0845 739 4959 01872 223344

Grosvenor Dental Surgery, 18 Grosvenor Ave Gentle Dental, 55 Henver Rd Green Room, 83 Trenance Rd

01637 873011 01637 852252 01637 879889

Hospitals Newquay

Minor Injuries Unit, St Thomas Road (8am - 10pm), all minor injuries - no doctor on call 01637 834820

Truro Royal Cornwall Hospital - full 24 hour Accident & Emergency facilities 01872 253111 General switchboard 01872 250000

Police Non-emergency Emergency

101 999

RNLI - Newquay Boathouse Falmouth Operations Room

01637 873087 01637 851176 01637 875114

In an emergency dial 999 and ask for Coastguards

01637 873422 01637 872083 01637 873772

01637 873846 01326 317575

Departure times Guests are reminded that they must vacate their pitches and caravans by 10.00am on the day of departure.

Lost Property See reception for all items. Property will be kept for 2 weeks only.

Chemists Drury’s Pharmacy, St Thomas Rd Drury’s Pharmacy, 1 Chester Rd Kaye’s Pharmacy, 6-8 East St Nick Kaye’s Pharmacy, Narrowcliff Rd

Dentists

01637 872096

Garages - Spare Car Parts Atlas Garage, Wesley Yard Car Vogue, 24 Cliff Rd Central Garage, Seymour Ave

The Health Centre, St Thomas Rd 01637 850002 Narrowcliff Surgery, Narrowcliff Rd 01637 854433 For out of hours doctors, telephone any of the above numbers and you will receive information for Kernow Urgent Care Service.

Coastguard

Churches in Newquay Church of England, St Michaels Rd Methodist Claremont Church, Beachfield Avenue Roman Catholic, Tower Rd Newquay Christian Centre, Newquay Ave

Doctors (9.00am - 5.30pm)

01637 851844 01637 872589 01637 870011 01637 872957

H O L I D AY PA R K

Accommodation and Security Hotline (24 hrs)

07967 852152

47


www.CornwallKarting.com www.CornwallKarting.com

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Hendra Environmental Here at Hendra we want to make sure we operate an environmentally sustainable business. Last year we installed a new biomass boiler to heat the Oasis Pools using locally sourced wood chips. This year it also heats the water for the outdoor pool and a shower block. This will save tonnes of CO2! This year we’ve improved the eco-rating of toilets and shower blocks with smart energy saving lighting and state-of-the-art shower heads. In 2012 we won the Britain in Bloom Commercial award from the RHS (Royal Horticultural Society; the UK’s leading gardening charity) for our glorious grounds and dedication to keeping Hendra green! We also won another Gold David Bellamy Award in 2013 for our grounds and conservation! SunPower Meadow opened in 2011, with 10 acres of solar panels which suck up enough sunshine to make over 70% of the electricity used on the Park! For more information check-out our website or Channel 8 in your caravans. Winner – Cornwall Sustainable Large Business and Winner of Winners December 2011, Cornwall County Council and the Environment Agency

Cornwall’s Premier Steam Railway Discover the excitement and nostalgia of steam travel with a journey back in time on the Bodmin & Wenford Railway Cornwall's only full size railway still operated by steam locomotives.

STEAM TRAINS making memories...

01208 7355 | www.bodminrailway.co.uk


3.50 8 3

3 £6 £10

Double camping cooker...............

£6.50

£14

Ironing Board...........................£3

£8

H O L I D AY PA R K

51


South West Lakes Fun for all the family

Escape to the country for a variety of great activities...

camping archery climbing sailing wakeboarding ZLQGVXUÀ QJ canoeing rowing À VKLQJ cycling walking ...or just relax in our tea rooms

Stithians Lake near Falmouth

Siblyback Lake near Liskeard

Call 01566 771930 for further details or visit www.swlakestrust.org.uk


A2B

Taxis & Minibuses

01637 87 77 77 Low Rates

4, 8, 12, 16, 24 Seaters

Fast Response

STORE OUR NUMBER IN YOUR MOBILE NOW!


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River Kayak Tour Surfing Lessons Stand Up Paddle

National Trust Car Park, Crantock Beach, Near Newquay, Cornwall TR8 5RN

07536 117 966 us on the beach t i s i v e m Co www.crantockbaysurfschool.com

We are the only surf school permitted by the National Trust to operate on beautiful Crantock Beach. Specialising in smaller groups and quality instruction we provide an intimate and secure environment to progress your surfing. All our instructors are highly experienced and hold current ISA Instructor and RLSS Beach Lifeguards qualifications.

info@crantockbaysurfschool.com

FREE

ENTRY G PARKIN TASTING

A39

Wadebridge Bodmin

A397 Newquay

We’re easy to find just 8 miles from Newqua y on the A3075 at Penhall ow.

A3075 Perranporth

A30

A390

IRMEANNIDMALLYS FR FA

St. Austell A340

Truro

A30 St. Ives

Healey’s Cornish Cyder Farm, Penhallow, Truro TR4 9LW

Tel: t Email: info@healeyscyder.co.uk

www.healeyscyder.co.uk

Penzance

Falmouth

FUN

R RIDES TRACTO TOURS ED ID GU


HOW TO FIND YOUR

HOLIDAY ATTRACTIONS

1

Blue Reef Aquarium Cornwall Segway Tours DairyLand Farm World Lane Theatre Newquay Boatmens Association Newquay Zoo Oasis Fun Pools Trevilley Farm

7

Lappa Valley Steam Railway

8

St Eval Karting

9

Springfields Pony Centre

10

South West Lake Trust

11

Wheal Martyn

Bude

See Newquay map on page 27 Okehampton

2

Cornwall Gold

3

Bodmin & Wenford Railway

4

Crealy Great Adventure Park

5

Healey’s Cornish Cyder Farm

6

Holywell Bay Fun Park

Launceston

A30

A39

Padstow 4 8 1

5

Redruth

St Ives

7

Plymouth

St Austell Fowey

A390 Truro

Liskeard A38

A30 11

6 2

3 9

Newquay

Wadebridge Bodmin

Mevagissey

A30 Penzance A394

Helston

10 Falmouth

Lands End

Lizard

Don’t forget to cut out the discount vouchers in the centre pages and save £££’s at the participating holiday attractions.

H O L I D AY PA R K

57


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18

20

We will notWe tolerate unruly or unruly or will notnoisy, tolerate noisy, abusive behaviour. abusive behaviour.

101 30

30

35

24

22 21

19

Please Note Please Note

43

2524

23 LAURELLAUREL

21

42

26

7

MOTORHOME STATION STATION MOTORHOME

117 29

32

27

23 25 22

28

29

34 27

26

27

28

31

RECYCLING POINT POINT RECYCLING

24

25

26

27

PITCH & PUTT GAMES AND GAMES AND FOOTBALL FIELD FOOTBALL FIELD

PITCH & PUTT SEGWAY & SEGWAY & ARCHERY ARCHERY ACTIVITY AREA ACTIVITY AREA

HOSE REEL HOSE REEL

DOG EXERCISE AREA

DOG EXERCISE AREA

WQ

2 NE

A39

59 13

14 13

Unit/Pitch Number Unit/Pitch Number

22

21

TO TO RALLY RALLY FIELD FIELD

...................................................... ......................................................

All units & pitches must be vacated on10.00am day of departure All units & pitches must by be 10.00am vacated by on day of de


BUS STOP

BUS STOP

595

596

10

A392 BODMIN

A392 BODMIN

NTRANCE MAIN ENTRANCE

594 596 593 595 593 592 594 591 590 592 591 589

586 587 589 590

584

585

584

585

586

587

PARKING

PARKING

570 570 571 571 572 572 597 597 5 3 1 4 2 5 3 6 4 2 1 573 573 614 564 564 615613 615598 575 575 598 565 565 576 576 616 616 577 577 617 617 578 578 7 612 553 553 563 563 56 612 580 579 580 579 552 552 551 551 10 9 9 12 10 8 811 11 7 7 609 609 550 550 610 610 549 548 549 611 611 PARKING PARKING562 562 599 599 548 547 547 6 608 608 54 607 607 606 606 546 546 13 16 17 15 16 14 15 13 14 539 538 537 536 5 540 536 605 WILLOW 605 WILLOW 541 540 539 538 541 537 542 545 542 555 555 600 545 600 523 523 556 556 604 604 601 601 522 522 3 557 557 544 544 2 1 524 524521 521 603 603 525 602 602 527 526 528 525 527 526 528 21 18 19 20 558 558 18 19 20 529 529 530 530 125 125 124 559 559 123 438 438 WARDEN WARDEN 520 520 560 560 508 508 RECEPTION RECEPTION 519 519 506 436 436 126 506 518 515 516 515518516 507 507 34 137126 136 135 134 486 486 435 435 505 505 485 485 434 434 501 501 433 433 502 502 448 448 457 457 503 503 432 432 458 458 487 487 446 440 446 440 128 133 132 128 449 449 488 488 456 456 459 459441 489 489 29 129 441 445 445 490 490 450 450 130 455 455 SYCAMORE SYCAMORE 131 428 428 460 460 444 442 444 442 451 451 454 454 427 427 461 461 OUTDOOR OUTDOOR SYCAMORE SYCAMORE 443 443 452 452 FITNESS FITNESS SOFT PLAY SOFT PLAY 453 453 426 426 THE CLUB THE CLUB ADMIN ADMIN OASIS CAR OASIS CAR 0 TERRACE BAR TERRACE BAR 419 423 423 419 PARKING PARKING 422 422 & RESTAURANT & RESTAURANT 421 421 420 420 418 416 418 416 ARCADE ARCADE 412 414 412 414 403 403 KET SUPERMARKET 70 415 415 TERRACE TERRACE KIDS 404 404 CLUB & 413 413 MARIOS 405 405 OASIS OASIS ARCADE ARCADE 411 411

FAIRWAY FAIRWAY

9

8

613

614

6

TAMARISK TAMARISK

ASH

ASH

H O L I DHAOYL P AA RY K PA R K ID

12

camping

touring holiday camping touringhomes holiday homes

17

HOLLY HOLLY

21

Pitching Instructions Pitching Instructions

PALM

ELM

For your own you safety must follow the follow pitching For safety your own you must the pitching instructionsinstructions as set out inas the below. setdiagrams out in the diagrams below.

ELM

The indicated metres)(inrepresent The distances indicated (in distances metres) the represent the minimum separation between adjacent The units. 3 minimum separation betweenunits. adjacent The 3 metre spacemetre must space be kept clear unobstructed. must beand kept clear and unobstructed. If you haveIfany the minimum youdifficulties have any adhering difficultiestoadhering to the minimum distances you must consult a site warden or report distances you must consult a site wardentoor report to reception before setting up. setting up. reception before

6

7

8

89

336

3

4

5

Pd7 9

10 Pd8 Pd9

11 7

Pd10

13

12

294

93

612

4

5

3

293

287 2

13

291 290

9 PADDOCK PADDOCK 8 11 15

14

8

9

10 13

12

11

710

OAK 292

9

6

8

311

5

7

3

6

4

3

Awning

Caravan

Car Caravan

Awning

Awning

Car

Tent

Tent

3m

Tent 3m

Tent

3m 2m

3m Tent

2m

2m

2m

Car

2m

Road

Tent Car

1 2

5

Tent

318 317

Car 2m

3m

Hedge, Wall or Fire Break Hedge, Wall or Fire Break

316

312 1 2

4

318 320

2m

3m

CampingCamping

367 364

319

3m

6m

6m

Road

Road

369

3m

2m

2m

370

369 363 339 367

316

311

290

370 362

340

OAK 317

310

291

289 312

341

2m

2m

371

364 321 319

309 320

293

288

12 289

321

371 361

342

322

308

294

310

292

11

322

287

288

13 10

308 286 309

1

323

307 295

285

361

341 362 335 340 336 363 339

324

335 306

296 323

295

286 92

88 1 2

342 334

ACORN

Awning

372

ACORN 343

6m

6m

Caravan Car

373

Caravan

373 360 372

Motorhome

374

6m

6m

Car

6 32 5 32

305

91

93

14 LLYTREVILLY 15 Pd2

296 285 91 90

92

87

Pd7 Pd6

Pd10

6 32 5 32

88 86

81

Pd3

1

360

343

334

304 324 306

90 84

89

85 82

Pd4

305

83

Pd8 Pd5 Pd9

303

304 298

307

85 86

WAY

78 84

299

303

7

8

9

10

300

RIAN

7

87

298

1

19

EST

17

21 8

300

OAK

301

375

374

Hedge, Wall or Fire Break Hedge, Wall or Fire Break

408

376

375

OAK

301

299 2

WAY

11

IAN

15 2

2 15

11

3

STR

20

12

14 3

16

18

PED

12

409 407

408

Touring Touring

410

409

376

4 E PED

1435

4

POOL RECEPTION

SKATE PARK

33

PICNIC AREA

407

5

27

29

31

410 406

406FAMILY

PICNIC AREA

POOL RECEPTION

LAUNDERETTE

6

5

27

29

IRONING ROOM

LAUNDERETTE

SKATE PARK

32

26

28

6 30

CLIMBING WALL

INDOOR FAMILY POOL

INDOOR POOL

OUTDOOR POOL

OUTDOOR POOL

STATION

IRONING ROOM

26

STATION

CLIMBING WALL

INVENTORY

FARMHOUSE

FARMHOUSE

Car

& BOWLINGO

PLAYGROUND

PLAYGROUND

Motorhome

CHIP& BOWLINGO SHOP

8

Car

2m

3m 2m

Car

3m

Tent

2m

Road

Pd1

In the interest of safety and with the above Hendra In the interest of compliance safety and compliance withseparations, the above separations, Hendra reserves the right to party any to anparty alternative pitch. In the reserves themove right any to move to an alternative pitch. In the unlikelihoodunlikelihood that a partythat cannot be safely Hendra reserves a party cannotaccommodated be safely accommodated Hendra reserves the right to the cancel the right tobooking. cancel the booking.

Thank you for youryou cooperation. Thank for your cooperation.


Hendra Holiday Park

Newquay, Cornwall, TR8 4NY Telephone: 01637 875778 Fax: 01637 879017 enquiries@hendra-holidays.com www.hendra-holidays.com


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