Heather McSparron worked on improving bank operations as Teller Supervisor

Heather McSparron worked on improving bank operations as Teller Supervisor

Heather McSparron served as drug demand reduction officer  Highly involved in attending various meetings and activities in Central Florida  Has always been well versed with wing planning and execution of drug demand reduction program  Ensured that the drug demand strategy was being taught at all the wing encampments  Focused on providing positive activities as an alternative to drugs and gang violence  Considered it her sole responsibility to coordinate and implement drug prevention, treatment and rehabilitation programme activities

Her life as a customer service representative  Served as a Customer Service Representative at Riverside National Bank  Solely responsible to be concerned about the most value asset of a customer i.e. money  Developing great problem solving skills, she learned how to keep the customers calm when they are upset  Utilized her creative techniques to ensure that she is making enough money for her customers

Heather McSparron as a Teller Supervisor ď ą She had always come up with a helping hand to improve the overall operations and performance of the bank ď ą Enjoyed working on both the sides of the branch and referred customers for home loans, business loans and merchant accounts

Formerly served as a proposal specialist  A proposal specialist is expected to guide his team, disperse information and oversee the production of all the parts of the proposal  Reviews the work of his team, thus making sure that everything is up to the standard  Heather served as a proposal specialist at a local government contracting company DRS in 2007  Developed the skills to create Request for Quotes (RFQ), analyze the proposals, read the technical drawings, and understand the technical evaluations  Learned how to make effective interactions between external customers, internal customers and suppliers

Negotiation skills developed by Heather McSparron ď ą Responsibilities taken by Heather enabled her to develop effective negotiation skills ď ą Negotiating for the lowest price possible, she conducted market research and compared prices with several companies ď ą Created a delivery schedule in order to keep the manufacturing line flowing