A message from your care team

Protecting Your Identity is Our Priority

Customer Service staff must check 3 pieces of Private Heath Info (PHI) before they can help members.

Callers 18 years of age or older need to call for themselves. If a parent or someone helping calls for a member, the HPSJ member MUST give consent. To protect you and your information, you MUST first say it is okay for us to speak to the person calling.

Dental services are one of many programs covered when you qualify for Medi-Cal. Some members can get dental services provided through Medi-cal dental (previously known as Denti-cal).

You can protect those smiles with fluoride varnish. Talk to your child’s pediatrician about fluoride varnish during any well visit.

We can help you get care!

Need to ask a question about your health?

Call HealthReach - a FREE phone service for peace of mind when your doctor is not available. Nurses are available 24/7 to answer questions, give health advice, and help with medication prescriptions. Language assistance is also offered.

Need a ride?

Health Plan of San Joaquin provides non-medical transportation services for members:

1. Who do not have their own transportation available

2. For medically necessary managed care plan covered services

Types of Transportation: City bus vouchers, rideshare, taxi, mileage reimbursements

Health Plan of San Joaquin works with Carelon Behavioral Health* to provide behavioral health services.

✓ Get information

✓ Find a behavioral health doctor

✓ Make an appointment

Eye exams are a covered benefit for HPSJ members. Call VSP to see if you are eligible for your eye exam!