Contributors' Survey by TheMediaGarden

Contributor's Annual Survey 2022

Club 1872 carried out an in-depth survey covering all aspects of Rangers FC and Club 1872. This survey will help C1872 in formulating important issues facing fans and shape the future strategy of C1872,

Insights

2154 total responses

invitations Response Rate 41% (20% industry average)

Average tome to complete 15mins 21 seconds

Main Contributors

5088 email invitations

opened (65%)

bounced

opted out

completed suvrey

Life time members

email invitations

opened (67%|)

out

by weblink - phone calls

5203

3315

272

2113

115

33 unopened 2 bounced 1 oped

www.club1872.co.uk

Which of the following apply to you? Please select all that apply.

None

the above

ticket holder

MyGers member

ANSWER CHOICES RESPONSES

None of the above Season ticket holder

MyGers member

Continuous credit card scheme All home games

purchase match tickets

shareholder

member

Club 1872 Contributors' Survey 1 / 103 9.89% 213 48 98% 1,055 51 76% 1,115 34.59% 745 33 70% 726 35 52% 765 17 32% 373 Q1

Answered: 2,154 Skipped: 0 Total Respondents: 2,154 9.89% 48.98% 51.76% 34.59% 33 70% 35.52% 17.32% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Season

Continuous credit card Occasionally purchase mat RIFC shareholder RSC member

Occasionally

RIFC

RSC

How would you rate the value for money in relation to each of the following?

Club 1872 Contributors' Survey 2 / 103 Q2

Answered: 2,034 Skipped: 120 28 56% 31.51% 19.57% 16.03% 4.87% 9.19% 35 05% 14.85% 28.32% 18.88% 26.30% 29.25% 0 98% 14.26% 10.82% 0.49% 8.21% 2.85% Season ticket MyGers membership? European match tickets?

match

Club 1872 Contributors' Survey 3 / 103 0 49% 10 0 98% 20 18 88% 384 35 05% 713 16 03% 326 28 56% 581 2,034 8 21% 167 14 26% 290 26 30% 535 14 85% 302 4 87% 99 31 51% 641 2,034 2 85% 58 10 82% 220 29 25% 595 28 32% 576 9 19% 187 19 57% 398 2,034 4 62% 94 14 75% 300 22 37% 455 7 87% 160 1 72% 35 48 67% 990 2,034 0 59% 12 2 65% 54 26 84% 546 28 96% 589 6 78% 138 34 17% 695 2,034 48.67% 34.17% 1.72% 6 78% 7.87% 28.96% 22.37% 26 84% 14.75% 2.65% 4.62% 0.59% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very bad va Bad value Average val Good value Very good v Don't know SPFL away tickets? Individual home match... VERY BAD VALUE BAD VALUE AVERAGE VALUE GOOD VALUE VERY GOOD VALUE DON'T KNOW/N/A TOTAL Season ticket MyGers membership? European

tickets? SPFL away tickets? Individual home match tickets?

ANSWER CHOICES

satisfied

RESPONSES

Club 1872 Contributors' Survey 4 / 103 14 43% 291 22 42% 452 24.31% 490 20 39% 411 3 22% 65 15.23% 307 Q3 Overall, how satisfied are you with the Rangers' ticketing website? Answered: 2,016 Skipped: 138 TOTAL 2,016 14.43% 22.42% 24 31% 20.39% 3.22% 15.23% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither dissatisfied Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither dissatisfied nor satisfied Satisfied Very

Don't know/N/A

How easy do you find the process of purchasing season tickets?

ANSWER CHOICES

Club 1872 Contributors' Survey 5 / 103 6 64% 133 13 49% 270 15.98% 320 22 03% 441 10 79% 216 31.07% 622 Q4

Answered: 2,002 Skipped: 152 TOTAL 2,002 6.64% 13.49% 15 98% 22.03% 10.79% 31.07% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very difficult Difficult Neither difficult no Easy Very easy Don't know/N/A

RESPONSES Very difficult Difficult Neither difficult nor easy Easy Very easy Don't know/N/A

ANSWER CHOICES

find

process of purchasing match day tickets?

Club 1872 Contributors' Survey 6 / 103 6 84% 136 19 87% 395 20.57% 409 17 00% 338 4 02% 80 31.69% 630 Q5 How easy do you

the

Answered: 1,988 Skipped: 166 TOTAL 1,988 6.84% 19.87% 20 57% 17.00% 4.02% 31.69% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very difficult Difficult Neither difficult no Easy Very easy Don't know/N/A

RESPONSES Very difficult Difficult Neither difficult nor easy Easy Very easy Don't know/N/A

ANSWER CHOICES RESPONSES

Very

Very successful

Club 1872 Contributors' Survey 7 / 103 12.92% 255 26 70% 527 26 24% 518 12.87% 254 1 32% 26 19 96% 394 Q6 Two years ago, Stewart Robertson announced a Digital Transformation including the launch of a new "industry leading club website and app” which aimed to increase fan engagement and improve accessibility and usability. How successful do you think this transformation has been? Answered: 1,974 Skipped: 180 TOTAL 1,974 12.92% 26.70% 26.24% 12.87% 1.32% 19 96% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very unsuccessful Unsuccessful Neither successful n... Successful Very successful Don't know/N/A

unsuccessful Unsuccessful Neither successful nor unsuccessful Successful

Don't know/N/A

purchasing

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 8 / 103 31 94% 628 35.45% 697 32 60% 641 Q7 Have you had any problems

match day tickets using the Rangers ticketing website? Answered: 1,966 Skipped: 188 TOTAL 1,966 31 94% 35.45% 32.60% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not purchased tickets

Yes No Not purchased tickets

Q8 Please specify the nature of the problem.

Answered: 540 Skipped: 1,614

Club 1872 Contributors' Survey 9 / 103

ANSWER CHOICES

purchasing season

RESPONSES

Club 1872 Contributors' Survey 10 / 103 12 03% 235 46.54% 909 41 42% 809 Q9 Have you had any problems

tickets using the Rangers ticketing website? Answered: 1,953 Skipped: 201 TOTAL 1,953 12 03% 46.54% 41.42% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Not purchased tickets

Yes No Not purchased tickets

Q10 Please specify the nature of the problem?

Answered: 191 Skipped: 1,963

Club 1872 Contributors' Survey 11 / 103

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 12 / 103 9 47% 184 16 43% 319 29 04% 564 26 11% 507 3 60% 70 15 35% 298 Q11 How satisfied are you with the Rangers FC communication, specifically in relation to ticketing? Answered: 1,942 Skipped: 212 TOTAL 1,942 9.47% 16.43% 29 04% 26 11% 3 60% 15.35% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

do you access news about Rangers? Please select

that

Newspaper/magaz ine

ANSWER CHOICES

Newspaper/magazine

RESPONSES

Club 1872 Contributors' Survey 13 / 103 30 06% 579 53.79% 1,036 72 79% 1,402 63 29% 1,219 44.81% 863 41 12% 792 16 51% 318 25 65% 494 5 24% 101 Q12 How

all

apply. Answered: 1,926 Skipped: 228 Total Respondents: 1,926 30 06% 53.79% 72.79% 63.29% 44.81% 41.12% 16.51% 25.65% 5.24% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Rangers owned social media... Rangers website Fan media Twitter Facebook Instagram YouTube Other (please specify)

Rangers owned social media channels Rangers website Fan media Twitter Facebook Instagram YouTube Other (please specify)

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 14 / 103 53 03% 1,025 46 97% 908 Q13 Do you subscribe to or regularly watch/listen to/read any 'Fan Media' channels? Answered: 1,933 Skipped: 221 TOTAL 1,933 53.03% 46.97% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Heart and Hand podcast

Four Lads and a Dream blog

This is Ibrox podcast

Follow follow

Gersnet

Other podcasts

ANSWER CHOICES

Heart and Hand podcast

Four Lads and a Dream blog This is Ibrox podcast

Follow follow

Gersnet

Other podcasts or websites (please

RESPONSES

Club 1872 Contributors' Survey 15 / 103 75 67% 768 54 19% 550 11 03% 112 53 89% 547 15 37% 156 16 45% 167 Q14 Which 'Fan Media' channels do you regularly watch/listen to/read? Please select all that apply. Answered: 1,015 Skipped: 1,139 Total Respondents: 1,015 75.67% 54.19% 11 03% 53 89% 15 37% 16.45% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

or websites

specify)

Club 1872 Contributors' Survey 16 / 103 Q15 Which media for Rangers news do you regularly watch/listen to/read? Please select all that apply. Answered: 1,822 Skipped: 332 14 22% 9.88% 16.85% 8.18% 41.11% 63 06% 37.65% 18.44% 53.18% 10.26% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% The Herald/Glasg The Sun Daily Record/Glasg... Daily Mail Rangersnews co uk Sky Sports News BBC Sport STV Sport Sky Sports Other podcasts or websites

ANSWER CHOICES

RESPONSES

22%

88% 180 16 85%

8 18% 149 41.11%

63 06% 1,149 37 65% 686 18.44% 336 53 18%

10 26% 187

Club 1872 Contributors' Survey 17 / 103 14

259 9

307

749

969

Total Respondents: 1,822

The Herald/Glasgow Times/Rangers Review The Sun Daily Record/Glasgow Live/Football Scotland Daily Mail Rangersnews co uk Sky Sports News BBC Sport STV Sport Sky Sports Other podcasts or websites (please specify)

ANSWER CHOICES

Q16 Do you subscribe to Rangers TV?

RESPONSES

Club 1872 Contributors' Survey 18 / 103 38 10% 733 61 90% 1,191

Answered: 1,924 Skipped: 230 TOTAL 1,924 38.10% 61.90% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Have you used Rangers TV to watch matches/interviews etc?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 19 / 103 96 32% 706 3 68% 27 Q17

Answered: 733 Skipped: 1,421 TOTAL 733 96.32% 3.68% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Answered: 727 Skipped: 1,427

Club 1872 Contributors' Survey 20 / 103

Q18 How satisfied are you with each of the following in relation to Rangers TV?

Value for money

Quality of

streams

Quality

Club 1872 Contributors' Survey 21 / 103 0.69% 2.75% 5.36% 25.31% 18.57% 23.25% 50.89% 48.01% 50.62% 16.51% 15 82% 15.96% 4.54% 11.69% 3.44% 2.06% 3 16% 1.38% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissati… Dissatisfied Neither dis… Satisfied Very satisfi Don't know

live

of recorded...

VERY DISSATISFIED DISSATISFIED NEITHER DISSATISFIED NOR SATISFIED

Value for money

Quality of live streams

Quality of recorded programmes

SATISFIED VERY SATISFIED

DON'T KNOW/N/A TOTAL

2.06% 15 4.54% 33 16.51% 120 50.89% 370 25.31% 184 0.69% 5 727

3.16% 23 11.69% 85 15.82% 115 48.01% 349 18.57% 135 2.75% 20 727 1.38% 10 3.44% 25 15.96% 116 50.62% 368 23.25% 169 5.36% 39 727

Club 1872 Contributors' Survey 22 / 103

Q19 Have you had any technical issues with Rangers TV?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 23 / 103 48 56% 353 51 44% 374

Answered: 727 Skipped: 1,427 TOTAL 727 48.56% 51.44% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 24 / 103 82.44% 291 21 81% 77 18 13% 64 37 96% 134 8 50% 30 Q20 What kind of technical issues have you had with Rangers TV? Please select all that apply. Answered: 353 Skipped: 1,801 Total Respondents: 353 82.44% 21.81% 18.13% 37.96% 8.50% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Streaming quality Purchasing Error messages Log in Other (please specify)

Streaming quality Purchasing Error messages Log in Other (please specify)

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 25 / 103 8 83% 169 20 01% 383 34 27% 656 30 04% 575 3 40% 65 3 45% 66 Q21 Overall, how satisfied are you with Rangers' communication with supporters? Answered: 1,914 Skipped: 240 TOTAL 1,914 8.83% 20.01% 34 27% 30 04% 3 40% 3.45% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

Have you ever communicated with the Supporters Liaison Officer (SLO) at Rangers?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 26 / 103 21 07% 403 78 93% 1,510 Q22

Answered: 1,913 Skipped: 241 TOTAL 1,913 21.07% 78.93% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Club 1872 Contributors' Survey 27 / 103 63.03% 254 44 17% 178 20 35% 82 5 46% 22 5 21% 21 Q23 How did you communicate with the Supporters Liaison Officer (SLO) at Rangers? Please select all that apply. Answered: 403 Skipped: 1,751 Total Respondents: 403 63.03% 44.17% 20.35% 5.46% 5.21% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Email Twitter In person Forum Other (please specify) ANSWER CHOICES RESPONSES Email Twitter In person Forum Other (please specify)

Officer

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 28 / 103 5 29% 101 7 33% 140 23 93% 457 8 74% 167 3 14% 60 51 57% 985 Q24 How satisfied are you with the Supporters Liaison

(SLO) at Rangers? Answered: 1,910 Skipped: 244 TOTAL 1,910 5.29% 7.33% 23 93% 8 74% 3 14% 51.57% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

accessible

believe

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 29 / 103 5 87% 112 12 01% 229 15.68% 299 14 47% 276 1 89% 36 50 08% 955 Q25 How

do you

the SLO is to supporters? Answered: 1,907 Skipped: 247 TOTAL 1,907 5.87% 12.01% 15 68% 14.47% 1.89% 50.08% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very inaccessible Inaccessible Neither accessible n Accessible Very accessible Don't know/N/A

Very inaccessible Inaccessible Neither accessible nor inaccessible Accessible Very accessible Don't know/N/A

ANSWER CHOICES

Not at

RESPONSES

Club 1872 Contributors' Survey 30 / 103 6 94% 132 13 35% 254 15 88% 302 8 46% 161 2 52% 48 52 84% 1,005 Q26 How well do you think the SLO represents supporters' concerns to the club? Answered: 1,902 Skipped: 252 TOTAL 1,902 6.94% 13.35% 15 88% 8 46% 2 52% 52.84% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Not at all well Not very well Neither well nor badly Well Very well Don't know/N/A

all well Not very well Neither well nor badly Well Very well Don't know/N/A

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 31 / 103 11 98% 227 31 66% 600 30 40% 576 13 72% 260 1 85% 35 10 40% 197 Q27 How satisfied are you with supporter engagement at Rangers, i.e. how well the club listens to supporters? Answered: 1,895 Skipped: 259 TOTAL 1,895 11.98% 31.66% 30 40% 13 72% 1 85% 10.40% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

Q28 How accurate do you find Rangers' communications?

Very innacurate

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 32 / 103 2 55% 48 6 31% 119 31.28% 590 45 33% 855 4 29% 81 10 23% 193

Answered: 1,886 Skipped: 268 TOTAL 1,886 2.55% 6.31% 31 28% 45.33% 4.29% 10.23% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Innacurate Neither accurate nor Accurate Very accurate Don't know/N/A

Very innacurate Innacurate Neither accurate nor innacurate Accurate Very accurate Don't know/N/A

Informative Useful

ANSWER CHOICES

Informative

Useful

focused

frequent

Accurate

RESPONSES

Club 1872 Contributors' Survey 33 / 103 22 58% 423 37 48% 702 44 31% 830 7 69% 144 10.20% 191 13 77% 258 3 79% 71 Q29 How would you describe Rangers' email communication? Please select all that apply. Answered: 1,873 Skipped: 281 Total Respondents: 1,873 22 58% 37.48% 44.31% 7.69% 10 20% 13.77% 3.79% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Too focused on marketing an Too frequent Not frequent enough

Other (please specify)

Too

on marketing and sales Too

Not frequent enough Accurate Other (please specify)

Q30 How strongly do you agree or disagree with each of the following?

Club 1872 Contributors' Survey 34 / 103

Answered: 1,845 Skipped: 309 3.20% 4.82% 3 04% 4.55% 3 96% 18.32% 26.18% 24.07% 40 33% 31.71% 31 92% 21.95% 25 15% 25.47% 12 09% 9.21% 9 76% 4.28% Rangers PLC Board cares Rangers Executive Te The club sees supporters

Club 1872 Contributors' Survey 35 / 103 17.13% 4.77% 4.82% 12.41% 2.28% 1.68% 32.74% 9 54% 12.14% 11 9% 22.76% 22.01% 31 27% 30.62% 12.09% 48.18% 36.75% 37 34% 2 87% 13.22% 13 33% 12.63% Rangers supporters h Supporters have enough Rangers PLC Board is in... Rangers Executive Te

Strongly

Disagree Neither dis Agree

Rangers PLC Board cares about the views of supporters

Rangers Executive Team cares about the views of supporters

The club sees supporters first and foremost as 'customers'

Rangers supporters have contributed more in funding to the club over the past 5 years than major investors/board members

Supporters have enough say in the club for the contribution that they make

Rangers PLC Board is in tune with the views of the supporters

Rangers Executive Team is in tune with the views of the supporters

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

AGREE STRONGLY AGREE DON'T KNOW/N/A

TOTAL WEIGHTED AVERAGE

Club 1872 Contributors' Survey 36 / 103 9.21% 170 25.15% 464 31.71% 585 26.18% 483 4.55% 84 3.20% 59 1,845 2 91 9 76% 180 25 47% 470 31 92% 589 24 07% 444 3 96% 73 4 82% 89 1,845 2 86 4 28% 79 12 09% 223 21 95% 405 40 33% 744 18 32% 338 3 04% 56 1,845 3 58 2 87% 53 12 09% 223 22 76% 420 32 74% 604 12 41% 229 17 13% 316 1,845 3.48 13 22% 244 48 18% 889 22 01% 406 9 54% 176 2 28% 42 4 77% 88 1,845 2.36 13 33% 246 36 75% 678 31 27% 577 12 14% 224 1 68% 31 4 82% 89 1,845 2 50 12 63% 233 37 34% 689 30 62% 565 11 49% 212 1 57% 29 6 34% 117 1,845 2.49 6.34% 1.57% 11.49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

dis

Strongly ag Don't know

Do you support the introduction of safe standing at Ibrox stadium?

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 37 / 103 75 77% 1,398 15.72% 290 8 51% 157 Q31

Answered: 1,845 Skipped: 309 TOTAL 1,845 75.77% 15.72% 8.51% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Don't know/N/A

Yes No Don't know/N/A

you or anyone you travel to Ibrox

with require

ANSWER CHOICES

Club 1872 Contributors' Survey 38 / 103 6 80% 125 83.67% 1,537 9 53% 175 Q32 Do

stadium

disabled facilities? Answered: 1,837 Skipped: 317 TOTAL 1,837 6 80% 83.67% 9.53% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No N/A

RESPONSES Yes No N/A

ANSWER CHOICES

satisfied

RESPONSES

Club 1872 Contributors' Survey 39 / 103 24 62% 32 27 69% 36 16 92% 22 13 85% 18 0 77% 1 16.15% 21 Q33 How satisfied are you with the disabled facilities at Ibrox stadium? Answered: 130 Skipped: 2,024 TOTAL 130 24.62% 27.69% 16 92% 13.85% 0.77% 16.15% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very

Don't know/N/A

Q34 Please provide further details:

Answered: 53 Skipped: 2,101

Club 1872 Contributors' Survey 40 / 103

Q35 How strongly do you agree or disagree with each of the following?

Club 1872 Contributors' Survey 41 / 103

Answered: 1,831 Skipped: 323 0.60% 0.66% 0 55% 15.24% 34 68% 35.83% 24.36% 53.25% 55 05% 11.69% 710% 5.68% 33 64% 3.22% 1 97% 14.47% 1 09% 0.93% Rangers is a respected Rangers is a respected Rangers is a respected

Club 1872 Contributors' Survey 42 / 103 1.09% 5.46% 1.04% 23.92% 3.28% 9.89% 32.77% 8 79% 31.35% 21 1 % 17.91% 22.34% 24 90% 22.77% 18.24% 35.99% 24.90% 33 75% 6 06% 24.14% 7 92% 15.67% Rangers' reputation i Rangers has gained Rangers does enough to... Rangers does enough to

Rangers is a respected institution in Scotland

Rangers is a respected institution in the UK

Rangers is a respected institution across Europe

Rangers' reputation in Scotland has improved in the last 3 years Rangers has gained significant political support in the last 3 years

Rangers does enough to promote a positive image of the club and its supporters Rangers does enough to defend the reputation of its supporters

Strongly

Disagree Neither

Agree Strongly

Don't

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

AGREE STRONGLY AGREE DON'T KNOW/N/A

TOTAL WEIGHTED AVERAGE

0.60% 11 1,831

12 1,831

10 1,831

20 1,831

Club 1872 Contributors' Survey 43 / 103 14.47% 265 33.64% 616 11.69% 214 24.36% 446 15.24% 279

2 92 1 09% 20 3 22% 59 7 10% 130 53 25% 975 34 68% 635

66%

4 18 0 93% 17 1 97% 36 5 68% 104 55 05% 1,008 35 83% 656

55%

4 24 6 06% 111 18 24% 334 17 91% 328 32 77% 600 23 92% 438 1 09%

3 51 24.14% 442 35.99% 659 22.34% 409 8.79% 161 3.28% 60 5.46% 100 1,831 2 27 7 92% 145 24 90% 456 24 90% 456 31 35% 574 9 89% 181 1 04% 19 1,831 3 10 15.67% 287 33.75% 618 22.77% 417 21.14% 387 5.46% 100 1.20% 22 1,831 2 67 1.20% 5.46% 21.14% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

dis

know

Q36 How strongly do you agree or disagree with each of the following?

Answered: 1,821 Skipped: 333

Club 1872 Contributors' Survey 44 / 103

Club 1872 Contributors' Survey 45 / 103 26.41% 27.07% 28.67% 0.71% 1.26% 1.10% 9.17% 12.41% 13.45% 18.95% 23 39% 25.92% 30.59% 26.36% 22.84% 14.17% 9 50% 8.02% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Strongly dis Disagree Neither dis Agree Strongly ag Don't know Rangers supporters a Rangers does enough to... Rangers does enough to...

Rangers supporters are well treated at European away games Rangers does enough to ensure supporters are well treated at European away games Rangers does enough to generally assist supporters who travel abroad to support the team

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

14.17% 258 30.59%

AGREE STRONGLY AGREE DON'T KNOW/N/A TOTAL WEIGHTED AVERAGE

18.95%

9.17%

0.71% 13 26.41% 481 1,821 2 34 9 50% 173 26 36%

23 39%

13.45% 245 1.10% 20 28.67% 522 1,821 2 67

12 41% 226 1 26% 23 27 07% 493 1,821 2 58 8.02% 146 22.84% 416 25.92%

Club 1872 Contributors' Survey 46 / 103

557

345

167

480

426

472

Have you used the club's official travel partner to follow the team abroad?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 47 / 103 10.78% 196 89 22% 1,623 Q37

Answered: 1,819 Skipped: 335 TOTAL 1,819 10.78% 89.22% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

How satisfied are you with the

official travel partner?

ANSWER CHOICES RESPONSES

Very

satisfied

Club 1872 Contributors' Survey 48 / 103 15 58% 31 25 63% 51 26.63% 53 25 13% 50 4 52% 9 2.51% 5 Q38

club's

Answered: 199 Skipped: 1,955 TOTAL 199 15.58% 25 63% 26 63% 25.13% 4.52% 2.51% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very

Don't know/N/A

Q39 Have you used Sports Options to follow the team abroad?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 49 / 103 9 63% 175 90 37% 1,642

Answered: 1,817 Skipped: 337 TOTAL 1,817 9.63% 90.37% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 50 / 103 4 00% 7 5 71% 10 16 00% 28 37.14% 65 36 57% 64 0 57% 1 Q40 How satisfied are you with Sports Options, on a scale of 1-5 with 1 being not at all satisfied and 5 being very satisfied? Answered: 175 Skipped: 1,979 TOTAL 175 4.00% 5.71% 16 00% 3714% 36 57% 0.57% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

Answered: 575 Skipped: 1,579

Club 1872 Contributors' Survey 51 / 103

Q41 Please detail any issues you have had when travelling abroad to watch Rangers.

Answered: 1,798 Skipped: 356

Club 1872 Contributors' Survey 52 / 103

Q42 How strongly do you agree or disagree with each of the following?

Club 1872 Contributors' Survey 53 / 103 24.19% 25.31% 26.59% 0.22% 0.72% 0.72% 5.95% 10.73% 12.07% 24.92% 32.31% 33.37% 31.87% 22.75% 19.86% 12.85% 8 18% 7.40% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Strongly dis… Disagree Neither dis… Agree Strongly ag Don't know Rangers supporters a Rangers does enough to... Rangers does enough to...

Rangers supporters are well treated at Rangers' away games in Scotland Rangers does enough to ensure our supporters are well treated at Rangers’ away games in Scotland Rangers does enough to generally assist supporters who travel in Scotland to support the team

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

AGREE STRONGLY AGREE DON'T KNOW/N/A

TOTAL WEIGHTED AVERAGE

Club 1872 Contributors' Survey 54 / 103 12 85% 231 31 87% 573 24 92% 448 5 95% 107 0 22% 4 24 19% 435 1,798 2 33 8 18% 147 22 75% 409 32 31% 581 10 73% 193 0 72% 13 25 31% 455 1,798 2 64 7 40% 133 19 86% 357 33 37% 600 12 07% 217 0 72% 13 26 59% 478 1,798 2 71

Answered: 451 Skipped: 1,703

Club 1872 Contributors' Survey 55 / 103

Q43 Please detail any issues you have had when travelling in Scotland to watch Rangers.

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 56 / 103 76 11% 1,185 49 65% 773 45 54% 709 52 92% 824 35.84% 558 Q44 Please select which of the following items of Castore merchandise you have purchased in the last 3 years: Answered: 1,557 Skipped: 597 Total Respondents: 1,557 76.11% 49.65% 45.54% 52.92% 35.84% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Home kit Away kit Training range Leisure range Miscellaneous items (mugs,...

Home kit Away kit Training range Leisure range Miscellaneous items (mugs, water bottles, keyring, etc )

How

with Rangers' merchandise in relation to the following?

Club 1872 Contributors' Survey 57 / 103 Q45

satisfied are you

Answered: 1,790 Skipped: 364 4 97% 89 20 78% 372 25 08% 449 35 03% 627 4 75% 85 9 39% 168 1,790 3 15 3 58% 64 12 40% 222 19 05% 341 45 87% 821 9 05% 162 10 06% 180 1,790 3 49 9.39% 10.06% 4.75% 9.05% 35.03% 45.87% 25.08% 19.05% 20.78% 12.40% 4.97% 3.58% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissati Dissatisfied Neither dis Satisfied Very satisfi… Don't know… Value for money Quality VERY DISSATISFIED DISSATISFIED NEITHER DISSATISFIED NOR SATISFIED SATISFIED VERY SATISFIED DON'T KNOW/N/A TOTAL WEIGHTED AVERAGE Value for money Quality

ANSWER CHOICES

any

with the

RESPONSES

Club 1872 Contributors' Survey 58 / 103 11 52% 206 22.04% 394 66 44% 1,188 Q46 If you have had

problems

quality of the merchandise you purchased from Castore, was it resolved to your satisfaction? Answered: 1,788 Skipped: 366 TOTAL 1,788 11 52% 22.04% 66.44% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No N/A

Yes No N/A

Q47 Please provide details.

Answered: 119 Skipped: 2,035

Club 1872 Contributors' Survey 59 / 103

Q48 How strongly do you agree or disagree with each of the following?

Answered: 1,777 Skipped: 377

Club 1872 Contributors' Survey 60 / 103

Club 1872 Contributors' Survey 61 / 103 8.84% 9.23% 31.51% 6.98% 3.49% 2.14% 44.51% 25.89% 16.09% 25.94% 28 98% 30.05% 11.20% 27.01% 13.22% 2.53% 5 40% 6.98% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Strongly dis Disagree Neither dis Agree Strongly ag Don't know Castore has generally be Castore has generally... Castore has good custome...

Castore has generally been a good merchandise partner for Rangers

Castore has generally provided good value for money to supporters

Castore has good customer service

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

2.53%

13.22%

AGREE STRONGLY AGREE DON'T KNOW/N/A

6.98%

TOTAL WEIGHTED AVERAGE

8.84% 157 1,777

164 1,777 2

30.05%

16.09%

2.14% 38 31.51% 560 1,777 2

Club 1872 Contributors' Survey 62 / 103

45 11.20% 199 25.94% 461 44.51% 791

124

3 46 5 40% 96 27 01% 480 28 98% 515 25 89% 460

49% 62

23%

95 6.98% 124

235

534

286

Rangers and Castore are selling replica

supporters with a sponsorship patch from a company (SportemonGo) which

exists.

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 63 / 103 11.96% 212 88 04% 1,561 Q49

kits to

no longer

Do you find this acceptable? Answered: 1,773 Skipped: 381 TOTAL 1,773 11.96% 88.04% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Q50 How satisfied or dissatisfied are you with each of the following

Answered:

Match

Club 1872 Contributors' Survey 64 / 103

1,771 Skipped: 383 21.74% 21.91% 21.17% 1.69% 1 81% 0.73% 21 06% 21.51% 12.70% 20.55% 21.63% 21.06% 21 85% 21.34% 27.33% 13.10% 11.80% 17.00%

day catering Quality of catering Price of catering

DISSATISFIED

Match day catering Quality of catering Price of catering Range of food/drink options

DISSATISFIED NEITHER DISSATISFIED NOR SATISFIED

SATISFIED VERY SATISFIED

DON'T KNOW/N/A TOTAL

Club 1872 Contributors' Survey 65 / 103 13 10% 232 21 85% 387 20 55% 364 21 06% 373 1 69% 30 21 74% 385 1,771 11 80% 209 21 34% 378 21 63% 383 21 51% 381 1 81% 32 21 91% 388 1,771 17 00% 301 27 33% 484 21 06% 373 12 70% 225 0 73% 13 21 17% 375 1,771 14 17% 251 24 90% 441 21 51% 381 17 05% 302 1 36% 24 21 01% 372 1,771 21.01% 1.36% 17.05% 21.51% 24.90% 14.17% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissati Dissatisfied Neither dis Satisfied Very satisfi Don't know Range of food/drink VERY

ANSWER CHOICES

Q51 Are you a MyGers member?

RESPONSES

Club 1872 Contributors' Survey 66 / 103 56 92% 1,008 43 08% 763

Answered: 1,771 Skipped: 383 TOTAL 1,771 56.92% 43.08% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES

Q52 What tier of membership do you have?

Club 1872 Contributors' Survey 67 / 103 17 46% 176 41.67% 420 29 37% 296 11 51% 116

Answered: 1,008 Skipped: 1,146 TOTAL 1,008 17.46% 41 67% 29.37% 11.51% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Gold Silver Bronze Don't know

RESPONSES Gold Silver Bronze Don't know

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 68 / 103 13 31% 134 25 82% 260 29 59% 298 25 82% 260 4 57% 46 0 89% 9 Q53 Overall, how satisfied are you with the value for money that MyGers provides? Answered: 1,007 Skipped: 1,147 TOTAL 1,007 13.31% 25.82% 29 59% 25 82% 4 57% 0.89% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

Q54 What do you believe is the main benefit of MyGers?

Answered: 770 Skipped: 1,384

Club 1872 Contributors' Survey 69 / 103

Have you received away SPFL match tickets through your MyGers membership?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 70 / 103 39.17% 394 60 83% 612 Q55

Answered: 1,006 Skipped: 1,148 TOTAL 1,006 39.17% 60.83% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Q56 How strongly do you agree or disagree with each of the following?

MyGers has

MyGers has improved the

has

Club 1872 Contributors' Survey 71 / 103

Answered: 994 Skipped: 1,160 28.07% 28.37% 8.65% 1.01% 3.12% 2.21% 10.16% 12.78% 21 43% 23.14% 22.13% 30.68% 21.43% 18.61% 24.25% 16.20% 14.99% 12.78%

improved the...

MyGers

improved

MyGers allocation

Club 1872 Contributors' Survey 72 / 103 5 13% 5.33% 16.50% 8.35% 8.85% 3.72% 33.00% 27.06% 21.03% 12.07% 18.11% 22.94% 22.74% 22.43% 21.83% 23.44% 24.04% 19.01% 18.81% 12.37% 13.48% I would still buy a MyGers It is fair that support...

o MyGers allocation o

Club 1872 Contributors' Survey 73 / 103 18.01% 12 78% 18.71% 14 19% 2 72% 4.02% 2 31% 4.63% 19.01% 29 38% 12.98% 24 95% 22.54% 2777% 26.96% 19 32% 22.33% 16 40% 11.97% 15 90% 12.88% allocat o o... MyGers allocation o MyGers allocation o... MyGers allocation o

Strongly Di Disagree Neither dis Agree Strongly Ag Don't know

Club 1872 Contributors' Survey 74 / 103 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

STRONGLY DISAGREE DISAGREE NEITHER DISAGREE NOR AGREE

MyGers has improved the allocation of SPFL away tickets

MyGers has improved the allocation of European away tickets

MyGers has improved communication with supporters

I would still buy a MyGers membership if it was not required to access tickets

It is fair that supporters have to purchase a MyGers membership to access European away tickets

MyGers allocation of tickets to supporters for European matches has been accurately explained MyGers allocation of tickets to supporters for SPFL away matches has been accurately explained MyGers allocation of tickets to supporters for Cup semi finals and final matches has been accurately explained

MyGers allocation of tickets to supporters for SPFL away matches is fair

MyGers allocation of tickets to supporters for Cup semi finals and final matches is fair

AGREE STRONGLY AGREE DON'T KNOW/N/A

TOTAL WEIGHTED AVERAGE

Club 1872 Contributors' Survey 75 / 103 16.20% 161 21.43% 213 23.14% 230 10.16% 101 1.01% 10 28.07% 279 994 2 42 14 99% 149 18 61% 185 22 13% 220 12 78% 127 3 12% 31 28 37% 282 994 2 59 12.78% 127 24.25% 241 30.68% 305 21.43% 213 2.21% 22 8.65% 86 994 2 74 19 01% 189 22 43% 223 12 07% 120 33 00% 328 8 35% 83 5 13% 51 994 2 89 18 81% 187 21 83% 217 18 11% 180 27 06% 269 8 85% 88 5 33% 53 994 2.84 12 37% 123 23 44% 233 22 94% 228 21 03% 209 3 72% 37 16 50% 164 994 2 76 13 48% 134 24 04% 239 22 74% 226 19 01% 189 2 72% 27 18 01% 179 994 2 68 11 97% 119 19 32% 192 22 54% 224 29 38% 292 4 02% 40 12 78% 127 994 2.93 15 90% 158 22 33% 222 27 77% 276 12 98% 129 2 31% 23 18 71% 186 994 2 55 12.88% 128 16.40% 163 26.96% 268 24.95% 248 4.63% 46 14.19% 141 994 2 91

Are you aware that MyGers points are not assigned for merchandise purchases, e.g. kit, training kit, leisure wear, etc?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 76 / 103 0.00% 0 0 00% 0 Q57

Answered: 0 Skipped: 2,154 TOTAL 0 ! No matching responses.

Yes No

Q58 Do you think it is fair that MyGers points are not assigned for merchandise purchases?

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 77 / 103 0.00% 0 0 00% 0

Answered: 0 Skipped: 2,154 TOTAL 0 ! No matching responses.

Yes No

Answered: 445 Skipped: 1,709

Club 1872 Contributors' Survey 78 / 103

Q59 We would be interested to hear why you have chosen not to become a MyGers member.

ANSWER CHOICES

Are you a member of a Rangers Supporters Club (RSC)?

RESPONSES

Club 1872 Contributors' Survey 79 / 103 25 51% 448 74 49% 1,308 Q60

Answered: 1,756 Skipped: 398 TOTAL 1,756 25.51% 74.49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Q61 Which RSC are you a member of?

Answered: 447 Skipped: 1,707

Club 1872 Contributors' Survey 80 / 103

ANSWER CHOICES

Q62 Are you a life/legacy contributor?

RESPONSES

Club 1872 Contributors' Survey 81 / 103 55.85% 979 44 15% 774

Answered: 1,753 Skipped: 401 TOTAL 1,753 55.85% 44.15% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES

Q63 Do you still make a monthly or annual donation?

RESPONSES

Club 1872 Contributors' Survey 82 / 103 60 51% 593 39 49% 387

Answered: 980 Skipped: 1,174 TOTAL 980 60.51% 39.49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 83 / 103 7 32% 128 13 21% 231 28 99% 507 36 65% 641 9 43% 165 4 40% 77 Q64 Overall, how satisfied are you that Club 1872 is meeting the aims and objectives of the organisation? Answered: 1,749 Skipped: 405 TOTAL 1,749 7.32% 13.21% 28 99% 36 65% 9 43% 4.40% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 84 / 103 7 10% 124 12 43% 217 22.68% 396 44 85% 783 11 51% 201 1 43% 25 Q65 Overall, how satisfied are you with Club 1872's communication with supporters? Answered: 1,746 Skipped: 408 TOTAL 1,746 7.10% 12.43% 22 68% 44 85% 11 51% 1.43% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

ANSWER CHOICES

Club 1872 Contributors' Survey 85 / 103 98 34% 1,715 16.40% 286 12 27% 214 3 84% 67 11 30% 197 4 07% 71 1 03% 18 Q66 How do you prefer to receive news about Club 1872? Please select all that apply. Answered: 1,744 Skipped: 410 Total Respondents: 1,744 98 34% 16.40% 12.27% 3.84% 11 30% 4.07% 1.03% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Email Twitter Facebook Instagram Website YouTube Other (please specify)

RESPONSES Email Twitter Facebook Instagram Website YouTube Other (please specify)

Please rate how useful/informative you find the quarterly

Not

all

very useful/infor

Very useful/infor

know/N/A

ANSWER CHOICES

Not at all useful/informative Not very useful/informative Neither useful/informative nor un useful/informative Useful/informative Very useful/informative

Don't know/N/A

RESPONSES

Club 1872 Contributors' Survey 86 / 103 2 35% 41 6 48% 113 20 60% 359 55 65% 970 9 01% 157 5 91% 103 Q67

reports? Answered: 1,743 Skipped: 411 TOTAL 1,743 2.35% 6 48% 20 60% 55.65% 9.01% 5.91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

useful/infor... Not

Neither useful/infor Useful/informat ive

Don't

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 87 / 103 1 78% 31 57 44% 1,000 35 55% 619 3 04% 53 2.18% 38 Q68 How often would you like to hear from Club 1872 with newsletter/report style updates on the organisation? Answered: 1,741 Skipped: 413 TOTAL 1,741 1.78% 57.44% 35.55% 3.04% 2.18% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% None of the above Monthly Quarterly Six monthly Annually

None of the above Monthly Quarterly Six monthly Annually

ANSWER

RESPONSES

Club 1872 Contributors' Survey 88 / 103 61 04% 608 14.56% 145 48 69% 485 11 95% 119 Q69 Do you follow Club 1872 on the following social media channels? Please select all that apply. Answered: 996 Skipped: 1,158 Total Respondents: 996 61.04% 14.56% 48.69% 11.95% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Twitter Instagram Facebook YouTube

CHOICES

Twitter Instagram Facebook YouTube

Is there any information you feel you are

organisation that

ANSWER CHOICES

RESPONSES

receiving about

Club 1872 Contributors' Survey 89 / 103 19 63% 341 80 37% 1,396 Q70

not

the

you would like to have? Answered: 1,737 Skipped: 417 TOTAL 1,737 19.63% 80.37% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Q71 Please provide details below.

Answered: 293 Skipped: 1,861

Club 1872 Contributors' Survey 90 / 103

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 91 / 103 83 96% 1,455 48 01% 832 9.52% 165 Q72 What do you believe Club 1872 should focus on? Please select all that apply. Answered: 1,733 Skipped: 421 Total Respondents: 1,733 83 96% 48.01% 9.52% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Buying shares Funding projects Other (please specify)

Buying shares Funding projects Other (please specify)

Q73 Have you tried to recruit friends and family to Club 1872

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 92 / 103 38 37% 665 61 63% 1,068

Answered: 1,733 Skipped: 421 TOTAL 1,733 38.37% 61.63% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

for not joining?

Don't care about shares

Don't know enough about it

Can't aﬀord it

Spend too much on Rangers

Don't understand t Other (please specify)

ANSWER CHOICES

Don't care about shares

Don't know enough about it Can't afford it

Spend too much on Rangers already Don't understand the benefits Other (please specify)

RESPONSES

Club 1872 Contributors' Survey 93 / 103 14 45% 211 29 93% 437 37 40% 546 39 45% 576 33 97% 496 14 52% 212 Q74

What reasons have other supporters given to

you

Please select all that apply. Answered: 1,460 Skipped: 694 Total Respondents: 1,460 14.45% 29.93% 37 40% 39 45% 33 97% 14.52% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES

RESPONSES

between

Club 1872 Contributors' Survey 94 / 103 68 42% 1,185 31 58% 547 Q75 Are you aware that your contribution can be split

shares and projects? Answered: 1,732 Skipped: 422 TOTAL 1,732 68.42% 31.58% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

communicated

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 95 / 103 22 23% 385 77 77% 1,347 Q76 Have you ever

with Club 1872's admin team? Answered: 1,732 Skipped: 422 TOTAL 1,732 22.23% 77.77% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 96 / 103 92 21% 355 10.13% 39 8 31% 32 2 60% 10 2.60% 10 0 00% 0 0 00% 0 Q77 How did you communicate with the Club 1872 admin team? Please select all that apply. Answered: 385 Skipped: 1,769 Total Respondents: 385 92 21% 10.13% 8.31% 2.60% 2 60% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Email Telephone In person Twitter Facebook Instagram Other (please specify)

Email Telephone In person Twitter Facebook Instagram Other (please specify)

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 97 / 103 12 47% 48 5 97% 23 14 81% 57 39.48% 152 27 01% 104 0 26% 1 Q78 How satisfied were you with the response from the Club 1872 admin team? Answered: 385 Skipped: 1,769 TOTAL 385 12.47% 5.97% 14 81% 39 48% 27 01% 0.26% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very dissatisfied Dissatisfied Neither satisfied no Satisfied Very satisfied Don't know/N/A

Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Don't know/N/A

Have you had to change

of your

ANSWER CHOICES

RESPONSES

Club 1872 Contributors' Survey 98 / 103 13.06% 226 86 94% 1,505 Q79

any

details on the Club 1872 website? Answered: 1,731 Skipped: 423 TOTAL 1,731 13.06% 86.94% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No

Yes No

Q80 How easy did you find this?

ANSWER CHOICES RESPONSES

Club 1872 Contributors' Survey 99 / 103 2 65% 6 9 29% 21 23.45% 53 45 58% 103 18 58% 42 0 44% 1

Answered: 226 Skipped: 1,928 TOTAL 226 2.65% 9.29% 23 45% 45.58% 18.58% 0.44% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very difficult Difficult Neither easy nor difficult Easy Very easy Don't know/N/A

Very difficult Difficult Neither easy nor difficult Easy Very easy Don't know/N/A

Answered: 19 Skipped: 2,135

Club 1872 Contributors' Survey 100 / 103

Q81 Please provide details of the difficulty that you encountered.

Q82 How strongly do you agree or disagree with each of the following?

Club 1872 Contributors' Survey 101 / 103

Answered: 1,707 Skipped: 447 0.70% 4.92% 1.41% 56.06% 10 25% 43.76% 34 86% 25.66% 40.42% 4.16% 25.83% 9.43% 0 59% 24.90% 2.69% 3.63% 8.44% 2.28% It is important fo The current custodians o... Supporters should have

It is important for supporters to have a voice in the club through a substantial shareholding

The current custodians of Rangers want supporters to have a voice in the club at shareholder level Supporters should have a representative on the RIFC Plc board

Supporters having a larger collective shareholding would improve the club's treatment of and engagement with supporters

STRONGLY DISAGREE

NEITHER DISAGREE NOR AGREE

STRONGLY AGREE DON'T KNOW/N/A

TOTAL WEIGHTED AVERAGE

Club 1872 Contributors' Survey 102 / 103 3 63% 62 0 59% 10 4 16% 71 34 86% 595 56 06% 957 0 70% 12 1,707 4.40 8 44% 144 24 90% 425 25 83% 441 25 66% 438 10 25% 175 4 92% 84 1,707 3 05 2 28% 39 2 69% 46 9 43% 161 40 42% 690 43 76% 747 1 41% 24 1,707 4 22 1 64% 28 2 58% 44 13 06% 223 44 17% 754 35 85% 612 2 69% 46 1,707 4.13 2.69% 35.85% 44.17% 13.06% 2.58% 1.64% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Strongly dis Disagree Neither dis Agree Strongly ag Don't know Supporters having a lar

DISAGREE

AGREE

ANSWER CHOICES

Club 1872 Contributors' Survey 103 / 103 99 64% 834 99 88% 836

Q83 If you are happy for us to contact you regarding the survey please leave your contact details here:

Answered: 837 Skipped: 1,317

RESPONSES Name Email

Q8 Please specify the nature of the problem.

Answered:

Skipped:

DATE

9/23/2022 7:51 PM

9/23/2022 7:51 AM

9/22/2022 7:57 PM

9/22/2022 8:54 AM

9/21/2022 9:34 PM

When

told

that I’d already purchased a ticket

couldn’t buy the

This was not the case and I had to log out and log back

Very frustrating

Too many different logins for aspects of the sites. Unable to tick what tickets are required then proceed to checkout in bulk. Forced to add to basket individually then ultimately end up with too many tickets in basket and have to start again I am a 35 year old guy who works in Innovation and Change I can only imagine what would happen if my dad or his mates tried to follow the ridiculous process for purchasing tickets, especially registering for away match tickets where you need to go through the full process then add a ‘free’ token to your basket before checkout. The ticketing system has been out of date for far too long now and is not fit for purpose Our Sandy Jardine rear season tickets were recently allocated to UEFA for our Champions League home ties including the qualifier vs PSV Rangers informed us that we would need to go onto the website at a specified time to have a bun fight for tickets in another area… when attempting to access the site at said time no tickets were available! Later we were able to do this however within minutes our

9/21/2022 7:26 PM

9/21/2022 3:00 PM

9/21/2022 1:30 PM

9/20/2022 9:03 PM

9/20/2022 8:48 PM

9/20/2022 8:45 PM

9/20/2022 8:10 PM

9/20/2022 7:02 PM

9/20/2022 6:47 PM

9/20/2022 5:31 PM

9/20/2022 5:23 PM

9/20/2022 5:09 PM

9/20/2022 4:49 PM

9/20/2022 4:30 PM

9/20/2022 4:21 PM

Club 1872 Contributors' Survey 1 / 21

540

1,614 # RESPONSES

1 slow Very slow also times out

2 slow Unable to obtain any tickets Poor choices and speed

3 Freeze Website problems just freezes at checkout

4 no family grouping I am a season ticket holder who sits beside 4 other family members ,including 3 boys under 14.When UEFA ask for our tickets in the Govan Rear I cannot take the boys as we are split up

5 Purchase error For my CL tickets I was moved from my seat due to UEFA requirements.

I went to purchase my replacement seats the site

3 match package

in 3 times before I finally got the purchase made

6 Freeze Site crashes after a period

7 Ballot issues Multiple clicking from email you website eg to purchase tickets allocated via ballot

8 Doesn't Work It’s hopeless ,

9 Price increase UEL MyGers ticket release for RB Leipzig was delayed and the price increased at checkout.

10 Doesn't Work Site not operating properly on many occasions

11 Double booking Seats double booked

12 Doesn't Work Too many layers Too many errors

13 no reply to email no reply to emails

14 Purchase error would not accept my BOS debit card Also would not let me register for an away ticket

15 Purchase error No tickets available for mygers members, ticket centre not working as it should

16 Doesn't Work Difficulty using it Crashing often

17 Purchase error Checkout issues with away registration

18 Purchase error No tickets left

19 Purchase error logged in to get tickets but hit a wrong button and the ticket disappeared from account. sorted out after a couple of further log in attempts.

20 Purchase error Lost in the myriad of websites

original seats were made available to everyone So, a random fan was able to buy our season ticket seats while we were punted to the side all due to the ticketing system and communications being a shambles Later we were told UEFA only gave the club short notice they wouldn’t take their allocation For the matches against Ajax and Liverpool at home we have been allocated a seat in the Sandy Jardine Front a completely different area

Difficult to use The whole ticketing system is far too much of a rigmarole Even registering interest for away tickets (which is free) is far more over complicated than it should be

Purchase error Takes about 10 attempts to enter credit card details

Doesn't Work The time wasted on line to end up with no tickets

Doesn't Work Trying to buy tickets for the European matches, I log in to the website and there is no sign of the tickets and it is not posted as a future fixture, it takes me multiple attempts to buy our seats for the games

Ballot issues Away allocations never seem to come to me

Doesn't Work Despite going through all the correct procedures, on occasion it will simply take me back to start of procedure.

Doesn't Work Site is constantly kicking me out

The site buffers

Could not upgrade a child ST to

Work Tried to purchase

Finding

password

fir a particular match without emailing or

9/20/2022 4:09 PM

9/20/2022 3:59 PM

9/20/2022 3:56 PM

9/20/2022 3:51 PM

9/20/2022 3:50 PM

9/20/2022 3:44 PM

9/20/2022 3:33 PM

9/20/2022 3:32 PM

9/20/2022 3:28 PM

9/20/2022 3:25 PM

9/20/2022 3:21 PM

site 9/20/2022 3:14 PM

Convoluted

webchat

9/20/2022 3:04 PM

9/20/2022 3:00 PM

9/20/2022 2:58 PM

9/20/2022 2:52 PM

9/20/2022 2:45 PM

9/20/2022 2:42 PM

9/20/2022 2:41 PM

9/20/2022 2:40 PM

9/20/2022 2:36 PM

9/20/2022 2:34 PM

9/20/2022 2:32 PM

9/19/2022 8:41 PM

9/18/2022 5:36

9/17/2022 4:35 PM

Club 1872 Contributors' Survey 2 / 21

or not recognising

28 Doesn't Work

and resets

29 Purchase error

adult

visiting TO

30 Doesn't

tickets but gave up

31 Difficult

use

available seats

32 slow Slow

33 Doesn't Work

and not responsive

34 Doesn't Work Poor communication when you try to report problems you can't speak

anyone

35 Doesn't Work Access issues

36 Difficult to use Difficulty with ease of use of the website State of the art websites are slick,

is available to resolve issues etc.

37 Doesn't Work Website is poor, constant problems with basket and payment systems

38 Doesn't Work Can’t speak to anyone Can’t get through online to purchase particular seat

39 Purchase error Delays in getting in to the website Too many items automatically being put in the basket, and reappearing in basket having been removed to facilitate a purchase of what I actually wanted!

40 Doesn't Work The whole ticketing website is a shambles there's nothing good to say about it

41 slow Slow turnaround of offer and acceptance

42 It is not easy to navigate and its not always clear as to what the problem is when you are going through the process/steps to try and purchase tickets

43 Website slow and unresponsive Password issues and having to constantly change passwords. Cannot buy or do things for my son and have to log in to his account at same time which creates problems when IPad saves passwords etc PS i am not tech genius so struggle with website

44 cant get through to ticket office

45 No contact when calling ticket office etc

46 Kept crashing

PM 47 Had forgotten my password and it was difficult to retrieve it

The whole process for registering the trying to order away match tickets is shambolic and can be very time consuming.

Having to try many times to get European tickets to stay in my basket Feel MyGers members have been treated unfairly with the Champions League 3 game package. Ticket site cannot seem to manage high demand

Getting information about expiring card details and then getting access to the website to update card details

9/13/2022 6:12 PM

9/10/2022 7:52 AM

9/9/2022 12:53 PM

Logging in issues 9/8/2022 6:02 PM

Seats showing as available become unavailable when trying to check out Games showing as sold out then seats becoming available without any notice

Generally poor and difficult to navigate

9/7/2022 9:14 PM

9/7/2022 6:01 PM

Hard to get through 9/7/2022 4:12 PM

Both season ticket holders using the same credit card, we used to have issues when they were trying to collect payment and had to go on several times, use a different card and were then charged the admin fee despite being on the CCS This appears to have been fixed now though?

9/7/2022 9:36 AM

unable to recognise me 9/6/2022 5:37 PM

Trying to get tickets for pre season friendlies for family I'm a ST Holder & My Gers Silver member rubbish trying to get tickets for family! Used to be much easier!

9/6/2022 4:20 PM

Contact 9/6/2022 12:14 PM

Trying to get away tickets for me and my son who are linked via Friends and Family is unnecessarily complex. It is a many step process where it could be greatly simplified. There are many good ticketing systems out there so it is lack of investment or not caring that Rangers and that clown Robertson haven’t commissioned improvements or even better a complete replacement

9/6/2022 7:51 AM

Continual issues with my email address and/or Rangers number Public sale too long to wait 9/5/2022 9:03 PM

It’s not user friendly 9/5/2022 8:04 PM

hard to get through 9/5/2022 7:17 PM

No ticket office and poor online experience

system crashing takes hours to purchase tickets at times

9/5/2022 6:17 PM

9/5/2022 4:31 PM

couldnt contact anyone in the ticketing office with a request 9/5/2022 3:59 PM

could not speak to anyone in person

When the tickets were announced for Season Ticket holders I immediately tried to by the package for my seat It took me about 15 minutes to find a link that eventually let me buy the tickets. I then discovered that the only way I coul£ pay for the tickets was to use the £123 credit I had built up from Seatsub This meant I had to cancel the £1 donation I had agreed to as it would not give me an option to pay for it Worst site I have ever used for an online purchase and I have made hundreds!

I HAVE 3 SEASON TICKETS AND WANTED TO PURCHASE TICKETS FOR THE HOME PSV GAME MY BASKET HAD TICKETS FOR BOTH PSV AND QUEEN OF THE SOUTH GAME I ONLY WANTED 1 TICKET FOR THE QUEEN OF THE SOUTH GAME PLUS THE 3 PSV TICKETS I TRIED TO DELETE TICKETS FOR QUEEN OF THE SOUTH GAME PRESSED TO DELETE ONE TICKET AT A TIME DONT KNOW HOW BUT ALL TICKETS WERE DELETED FROM MY BASKET IT TOOK ME OVER 2 HOURS TO TRY AND GET THEM BACK IN MY BASKET EVENTUALLY MANAGED TO GET TICKETS BACK BUT IT WAS BIT STRESSFUL AS DID NOT WANT TO MISS THE DEADLINE THE FAULT MAY HAVE BEEN DOWN TO ME I DO FIND ACCESSING THE SITE AWKWARD AT TIMES I AM 69 THAT MAY BE THE REASON !!!!!

69 Always a struggle to login and get the tickets that are meant to be already in the basket

9/5/2022 12:22 PM

9/5/2022 10:29 AM

9/5/2022 8:51 AM

9/5/2022 8:17 AM

Club 1872 Contributors' Survey 3 / 21 48

Ime and my 2 sons use the one e mail so I can sort out tickets etc, took 18 months to sort for cccs

1 Delays in accessing the website 2 Apparentlly UEFA chose my seat for our group games so I couldn't purchase my own seat

9/5/2022 7:55 AM

9/5/2022 3:47 AM

Unable to purchase tickets during the allocated time 9/4/2022 10:49 PM

Often unclear what you need to do and if there is an error, difficult to pinpoint issue 9/4/2022 10:39 PM

Constant having to refresh page and loss place and need to start again

Website is difficult to use for people in a friendship group

Couldn’t buy tickets for champions league matches

9/4/2022 10:12 PM

9/4/2022 9:16 PM

9/4/2022 9:15 PM

9/4/2022 8:54 PM

Tickets not going into basket 9/4/2022 8:47 PM

Tickets indicated available but then disappeared 9/4/2022 8:42 PM

Website was very unclear, badly laid out, took a long time and several attempts

9/4/2022 8:40 PM

Web site down or overwhelmed 9/4/2022 8:38 PM

Friends and family function not being activated 9/4/2022 8:36 PM

Well Ave added my card details about 7 times and not once has it been saved !! A think that side o things is a shambles like 9/4/2022 8:34 PM

Difficult to navigate Registering for away games, being offered the away ticket and you can't purchase ticket as it says you haven't registered for it when you clearly have with emails to prove it Frustrating as he'll

At times it;s difficult, the website is cumbersome and not easy to use

9/4/2022 8:32 PM

9/4/2022 8:30 PM

Not accepting my card details 9/4/2022 8:15 PM

Outdated system 9/4/2022 8:08 PM

Website time out, payment bot going through 9/4/2022 8:05 PM

Unable to add to basket but eventually allowed 9/4/2022 7:38 PM

Kept getting booted off the website when attempting to add tickets

The Rangers internet site is absolutely rubbish, I’m a senior citizen and thought it was just my lack of internet protocol combined with my age that was the problem however my sons who use the internet as part of their life/ jobs find it most frustrating and impossible at times to make sense of the simplest of things.

9/4/2022 7:35 PM

9/4/2022 7:32 PM

Checking out 9/4/2022 7:30 PM

Website is a pile of steaming hot garbage 9/4/2022 7:12 PM

Trying to buy 2 adult one child on a MyGers pre sale and very difficult to link all accounts to proceed 9/4/2022 7:11 PM

No 9/4/2022 7:05 PM

Not being added to basket 9/4/2022 7:05 PM

Contact with the ticket office is difficult and website is confusing at times and takes you round in circles. 9/4/2022 6:02 PM

Site freezes or won’t let past certain bits or I can’t remember password and to change it it’s a struggle. 9/4/2022 2:34 PM

Issues getting europa away tickets last season and dont feel get any benefit at times being in mygers for away tickets

9/4/2022 2:11 AM

Unreliable date information provided 9/3/2022 6:42 PM

Club 1872 Contributors' Survey 4 / 21 70

100

No confirmation email

That website is a shambles!

9/3/2022 6:31 PM

9/3/2022 6:00 PM

Couldn’t get one 9/3/2022 5:55 PM

Confusion about the process occasionally, left me thinking I had completed it when in fact I hadn't 9/3/2022 4:01 PM

Website crashes, long waits, displays tickets no longer available 9/3/2022 3:11 PM

Not easy to navigate Then had to queue to pick up missing start of game

9/3/2022 12:59 PM

Add ticket to basket but basket doesn't update so you have to go back and add your ticket again 9/3/2022 9:54 AM

I have Huntington’s disease and don’t get to many games now and this unfortunately makes it difficult to accrue enough points so I am being disadvantaged twice for my illness

9/3/2022 7:28 AM

Unclear as to when tickets go on sale, what you are entitled too and purchases have failed at the last click, 9/2/2022 9:17 PM

Just navigating through the process very laboured at times 9/2/2022 8:47 PM

Issues with payment 9/2/2022 7:17 PM

cant get thru 9/2/2022 4:14 PM

Unable to buy seats side by side 9/2/2022 3:55 PM

My gers 9/2/2022 3:54 PM

Can't get connected to their ticket purchase site 9/2/2022 3:30 PM

no response from ticketing website 9/2/2022 2:37 PM

Website isn't easy to follow 9/2/2022 1:18 PM

We have family group but on occasions mainly with cup tickets we are issued tickets separately and in different areas from each other , This causes much anxiety that is not appreciated at all

Son buys for me & says difficult

9/2/2022 12:57 PM

9/2/2022 10:50 AM

Season ticket seat sold off for Europ game before I had time to purchase 9/2/2022 10:30 AM

struggled 9/2/2022 9:55 AM

Struggle to get any 9/2/2022 9:28 AM

The website is awful The user interface is confusing and I often get error messages when trying to give the club my money! 9/2/2022 9:23 AM

Unless you are a my gers member it’s not possible to purchase tickets

9/2/2022 8:08 AM

Website difficulties 9/2/2022 8:07 AM

Unable to purchase own seat for UEFA MATCHES 9/2/2022 8:07 AM

Unable to complete purchase, confusing 9/2/2022 7:47 AM

The champions league tickets had real problems because not on continuous creditb 9/2/2022 7:12 AM

My personal issues are 1. If Km continuous credit why do European tickets etc still appear in your basket? This can be confusing when registering for away tickets when European tickets have been allocated Also the option to register for all away games should be given rather than having to register for individual games

9/2/2022 7:04 AM

Unable to check out 9/2/2022 6:55 AM

Wouldn't connect properly and missed out on

Tried to book tickets for the pre season friendly v Spurs, but as a MyGers member it would not let me purchase tickets for my kids (not MyGers members) Tried to purchase without logging

9/2/2022 6:54 AM

9/2/2022 5:28 AM

Club 1872 Contributors' Survey 5 / 21 101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

purchase

132

MyGers and this wasn't possible either Just not a clean and easy way to buy tickets

Not receiving tickets I thought I purchased

9/2/2022 5:07 AM

Select tickets and they show in basket but when go to payment they gone 9/2/2022 4:13 AM

Having to sign in 2or 3 times to attempt to buy what is already in ur basket . 9/2/2022 1:28 AM

Concession ticket prices unavailable 9/2/2022 12:40 AM

Two sign ons I have two ST with different emails It's a pain

9/1/2022 11:36 PM

Crashes 9/1/2022 10:32 PM

Could only get so far then got thrown out. This has happened numerous times. 9/1/2022 10:28 PM

Can never access my ticket as I have other names on my account shambles 9/1/2022 10:20 PM

Won’t check out Constantly takes you back to the same page without confirmation payment has gone through 9/1/2022 9:54 PM

Would not recognise my e mail or my Rangers number when trying to log on despite already being registered 9/1/2022 9:36 PM

Tickets not in my basket and having to refresh page for tickets to show 9/1/2022 9:24 PM

Offering seats which are then not available and having to start the process again. 9/1/2022 9:23 PM

Website regularly crashes 9/1/2022 9:18 PM

Kept getting chucked out at check out 9/1/2022 9:10 PM

In the basket can’t purchase Missed the boat with my gers struggling to get tickets had nearly full points with travel club 9/1/2022 9:05 PM

Office always closed 9/1/2022 9:04 PM

Problems checking out basket despite meeting purchase criteria. Problems buying multiple tickets as friends and family 9/1/2022 8:51 PM

Trying to pay for them is difficult sometimes 9/1/2022 8:51 PM

website very poor and confusing 9/1/2022 8:50 PM

As a 62 year old not being very good with technology up generally end up getting my son to help 9/1/2022 8:50 PM

Hard to navigate the process 9/1/2022 8:48 PM

site is slow and not intuitive to use not as bad as the rangerstv "potluck" site which is next to useless, 9/1/2022 8:36 PM

Sure crashed 9/1/2022 8:35 PM

I’ve tried to purchase the champions league ticket package as a season ticket holder not in the cccs and can’t purchase them as they are showing as sold out even though the purchase deadline is Sunday 4th Sept… this has been the case in the past when trying to purchase home game tickets website is not user friendly

9/1/2022 8:30 PM

Difficulty navigating the site 9/1/2022 8:28 PM

Being a Now what they call VIP corporate member at Club 72, where I've hade my two season tickets since the start of bar72, i find the away ticket/ my Gers points complicated. As i understand i am in a corporate ballet as well as being able to register for away on my gers I have also had a issue last season, i registered for my gers to only be sent a later email to say register for VIP/Hospitalty mygers Not happy at the away communication from Rangers to me

9/1/2022 8:27 PM

Contact 9/1/2022 8:19 PM

Bank card has been rejected before.

9/1/2022 8:17 PM

The website is rubbish Click on the link for tickets from e mail Select the game Login then it 9/1/2022 8:17 PM

Club 1872 Contributors' Survey 6 / 21 into

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

takes you back to the start and you have to click on e mail link again When buying multiple tickets it doesn’t let you select all and have to do each one individually which can take ages if the website is busy After you purchase your ticket you can tick a box to “remember my card details” This doesn’t work either It’s one of the worst web sales site i have ever used

163 Basically after entering the credit card details and the secondary authorisation , it then presents you with a Save these details for future AND if you don't do that , when you finalise the purchase it loops back to confirm address , enter card details again

164 My Gers membership didn't autorenew because my 2 year old daughters who was under the same email address did so I had to buy ticket in her name Contacted Rangers and didn't hear anything back

9/1/2022 8:10 PM

165 Always no tickets for people who live far away and can only get to a few games a year 9/1/2022 8:09 PM

166 More confusing than it should be 9/1/2022 8:05 PM

167 I had to remove my dad from my friendship group to add my son and daughter as mygers members via my login to allow me to register things for them etc Don’t get me started on just trying to add tickets etc or work out how to pay for my season tickets which apparently I did wrong again this year

168 continuous credit , fails to acknowledge when tickets are removed from basket in Avent of being unable to attend match And although removed from basket still charge for tickets!

169 Tickets in basket which are part of CCCS when trying to register for away tickets Need to remove them from basket prior to completing transaction

170 Unable to get tickets due to Rangers number not being recognised

171 It’s been awful, why can’t we speak anyone and if email you never get a response. Absolute joke Bring the phones and open the ticket office during the week

172 Constantly having to navigate multiple screens and repeat information/ selections

9/1/2022 8:05 PM

9/1/2022 8:04 PM

9/1/2022 8:03 PM

9/1/2022 8:02 PM

9/1/2022 8:01 PM

173 the site was so clumsy to use that I just gave up 9/1/2022 8:00 PM

174 Selecting seat showing available but not available when trying to check out

9/1/2022 7:59 PM

175 Wrong area 9/1/2022 7:58 PM

176 Website difficult to navigate 9/1/2022 7:56 PM

Found it impossible online to move from full season ticket rate to concession rate Cannot purchase your own seat plus some others for friends/relatives etc. for friendlies and other games that will not sell out

9/1/2022 7:43 PM

Could not get through barrier 9/1/2022 6:59 PM

My Seat is one of those reserved for UEFA people For match v Eindhoven I was unable to access ticket sales as system overloaded so missed the game I subsequently discovered that no UEFA people used the seats and my seat was sold to another supporter. I've been told that this happened to many other fans Surely the club must know in advance how many (if any at all) UEFA people will turn up and so allow us to get our own seats Also why is it that the SJR stand is always the one affected? Your help in sorting this out would be appreciated by all of us affected.

9/1/2022 6:56 PM

180

Unavailability

181 After going through all the motions to purchase a ticket, I get to the checkout and can go no further

9/1/2022 6:48 PM

9/1/2022 6:33 PM

Website is shockingly bad 9/1/2022 2:04 PM

Random error messages regarding maximum amount of tickets. 9/1/2022 1:36 PM

Slow loading and not easy to navigate

I often have to reset passwords and at one stage my email address was not recognised Think it's sorted now

9/1/2022 11:50 AM

9/1/2022 10:42 AM

Tickets not moving to basket Email links not working and just generally difficult to navigate 9/1/2022 10:18 AM

Club 1872 Contributors' Survey 7 / 21

177

178

179

182

183

184

185

186

Website isn't fit for purpose

Sometimes will not allow purchase of tickets for seemingly no reason. Tickets show as unavailable when they are

Multiple login pages, page crashes often and have to repeat process

Thrown out of booking process while trying to purchase for high demand games i e Europe

It’s not straight forward enough and payments are difficult to make

Couldn’t get the system to accept my valid credit card Ccs scheme erratically failed a routine payment despite account being available

Link between email, website and MyGers isn’t always simple to navigate

9/1/2022 10:10 AM

9/1/2022 10:06 AM

9/1/2022 9:54 AM

9/1/2022 9:39 AM

9/1/2022 9:15 AM

9/1/2022 9:02 AM

9/1/2022 8:17 AM

9/1/2022 7:12 AM

Painful login and payment process 9/1/2022 6:50 AM

Website not recognising my details at final payment

For registering for an away ticket you click on the link on email which takes you to the site Once you login the registration disappears You then have to go back to email and click the link again

9/1/2022 6:42 AM

9/1/2022 6:33 AM

Found the actual navigation of the website difficult to use 9/1/2022 6:20 AM

I had tickets in my basket but the checkout button was greyed out Some weird combination of removing and re adding and leaving the page and coming back solved it

9/1/2022 6:18 AM

Away tickets are painful to purchase It’s very clunky and not easy to use 9/1/2022 6:09 AM

Website isn’t the easiest to use 9/1/2022 12:04 AM

Card details are not accepted This happens often 8/31/2022 11:20 PM

Unable to check out or need to use a different payment card 8/31/2022 11:12 PM

204 Nobody at the other end of a phone to talk over 8/31/2022 11:11 PM

205 Process is not easy to understand... over complicated 8/31/2022 8:47 PM

206 Too hard/time consuming 8/31/2022 8:45 PM

207 Find it difficult to do as I’m older

8/31/2022 8:34 PM

208 Not being able to add something to the basket even when it says it’s empty 8/31/2022 8:27 PM

209 Paid for season ticket seat against Dortmund and they sold the seat to another fan as well so two people expected in one seat 8/31/2022 7:57 PM

I enquired about seat movers automaticaly been allocated tickets as we where a few years ago and the explanation from the ticket office was not sufficient as they stated we now have to buy after other season ticket holders have bought there seats given us less of a choice and difficult to get 4 seats together

Problems getting to the correct page and having to ridiculously, individually process every away game application

Being sent emails saying ACTION REQUIRED, troublesome trying to navigate the procedure, often having to keep repeating the process until it’s successful, makes you want to give up more so if not good with technology

8/31/2022 7:54 PM

8/31/2022 7:20 PM

8/31/2022 6:19 PM

Time out on web 8/31/2022 5:54 PM

Wouldn't llow me to purchase my own seat 8/31/2022 5:30 PM

Access issues and payment issues

8/31/2022 4:21 PM

Website confusing 8/31/2022 3:42 PM

Slow 8/31/2022 3:35 PM

Club 1872 Contributors' Survey 8 / 21 187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

210

211

212

213

214

215

216

217

218 I was told to book online When doing so I was asked for my Gers Number which the ticket office gave me. It wouldn't accept my Number

219 Won't let me purchase more than 1 ticket when trying to buy for family, even games that are nowhere near sold out

220 Loads of problems MY CC dropped off i also misses the PSV game as my money wasnt taken, Ive had numerous isssues with my season ticket which has taken weeks to get fixed as you cant call anyone now,

221 never sure the rules regarding ticket purchase as my wife always come with me never sure about quantity

8/31/2022 3:31 PM

8/31/2022 3:28 PM

8/31/2022 3:23 PM

8/31/2022 3:22 PM

222 Too many clicks 8/31/2022 3:05 PM

223 Stadium view is v difficult to use and select seats

224 Anytime its a big match I'm not ever able to buy tickets via Mygers and me and my wife and Daughter are members , we only manage to get tickets for the smaller games

225 Ticketing system is a mess top to bottom No ticket office No phone numbers Late issuing tickets MyGers is just a RIP OFF Fan engagement is ZER0

8/31/2022 2:02 PM

8/31/2022 12:51 PM

8/31/2022 12:36 PM

226 Issues purchasing Having to sign in a couple of times before the purchase goes through 8/31/2022 12:23 PM

227 Couldn’t get my grandchildrens season ticket continuous credit sorted and had to go into the ticket office when eventually it was open 8/31/2022 12:02 PM

228 Trying touse the sub ticket scheme

8/31/2022 11:48 AM

229 Access 8/31/2022 11:36 AM

230 It is difficult to navigate the system Sometimes it is not clear what you have to do register for a ticket before being informed whether you have been successful and then purchase the ticket As a result, I have lost out on away tickets and due to an error understanding what to do I almost lost out on a Europa League final ticket. The system shoudl be as simple and stramlined as possible and I don't think that is the case at the moment

8/31/2022 11:27 AM

231 Basket always being full of friends and family and the slow process of removing it to continue 8/31/2022 11:07 AM

232 Logging in issues and difficulty accessing 8/31/2022 11:03 AM

233 Trying to get an away ticket and it wouldn’t accept my card Tickets then sold out and I couldn’t go 8/31/2022 10:56 AM

234 website crashed 8/31/2022 10:19 AM

235 Timed out 8/31/2022 10:07 AM

236 They have so many sites it is not always clear which one you should be on at time.I attend games with my son and grandson I find it difficult to buy three tickets during the season ticket holder only(only allowed to buy my own ticket)period as we all sit together it would be better to buy all three at the same time

237 I got a ticket for Hibs away via Mygers but was unable to actually buy the ticket The website took me round and round in circles saying I could only purchase 1 ticket (I was only trying to buy 1ticket), told me to remove item from basket, still unable to buy, add item again still unable to purchase. I tried this over 2 days, logged out, logged back in etc. I tried everything but missed out on the buying the ticket None of my details have changed So it now looks like I wasn’t interested in buying the ticket, so no Mygers points and It will count as 1 of my ballot tickets Very annoying and just not good enough Who do you try and contact for help? Nobody gets back to you when you email Mygers or the ticket office It’s farcical and not good enough

238 Website not fit for purpose

239 Twice, for different games, I've selected tickets and added them to my basket, but the tickets have gone before I can complete the purchase I've not delayed either that issue has happened when I've gone through in a continual process Usually when you pick tickets on a website (cinema, concert, etc) they're unavailable for someone else for a short time to allow you to complete the purchase I also tried several times to buy Mygers membership last year and was unable to As in, I would click 'next' or 'buy' or whatever it was and get an error that

8/31/2022 9:44 AM

8/31/2022 9:24 AM

8/31/2022 9:18 AM

8/31/2022 9:05 AM

Club 1872 Contributors' Survey 9 / 21

necessary information was missing (which wasn't the case) and when I did eventually get through, the payment page would continually reset after I clicked 'submit'. I reached out to the club and got feedback but it wasn't very helpful So I gave up This season I was able to purchase the Mygers memberships I was after, it wasn't straightforward by any means, but did eventually work

240 Its just a badly built process, should be simple Never get any away tickets (apart from one last season) Not knowing you are not getting one until you hear others saying they received an email is not good

241 Logging in problems

242 I tried to get two tickets for the PSV home game It let me pick two seats, but when I clicked through to pay it said there was a restriction to one ticket per person and kicked me out When I went back in, it was sold out

8/31/2022 8:46 AM

8/31/2022 8:20 AM

8/31/2022 8:18 AM

243 Can’t get to check out 8/31/2022 8:03 AM

244 My original gers number was superceded to collate all my accounts and is now a disaster zone , get logged in then cannot get logged in to hospitality for example Now have 2 rangers numbers ??

8/31/2022 8:02 AM

245 Can not get any for wheelchair users 8/31/2022 7:54 AM

246 Too many to list, shambles of a website 8/31/2022 7:41 AM

247 Tried to get tickets for myself and my grandson but site only allows purchase of 1 ticket because of Mygers. I’ve tried to get my grandson a Mygers membership to solve this but website does not allow me to purchase Mygers for my grandson Twice I have contacted Mygers website to contact me to resolve this problem but they have still not replied

8/31/2022 7:19 AM

248 It's just clumsy Messages about things already breeding in baskets or problems linking fields and family 8/31/2022 7:13 AM

249 Log in

8/31/2022 7:04 AM

250 European matches last year, very difficult to obtain access 8/31/2022 6:55 AM

251 Hard to navigate, doesn’t always go through and not clear when it doesn’t 8/31/2022 6:49 AM

252 Tickets in your basket that you have to delete as you've already purchased through CCCS also when pressed go to checkout you have to repeat this numerous times and not alway successful

8/31/2022 6:48 AM

253 It sometimes says there is or is not only for me to find different if I proceed to buy one 8/31/2022 6:38 AM

254 Having big difficulties purchasing European tickets as site keeps crashing then hate to get the tickets up again 8/31/2022 6:35 AM

255 Tickets in basket but then won’t let me purchase them Had to use alternative card for payment and not the one registered

256 My 82 year old father has a season ticket and is on the CCCS He asked me to help him buy a ticket for the Scottish Cup semi final last year and I had to go through the ticketing process multiple times before having to use a different card to complete the purchase This wasn’t the only time that he has had that same issue. I appreciate that this may be a bank issue but the ticket office should be aware of these issues The fact that there is no longer a telephone number for the ticket office is also a problem for the older bear

257 Struggling to find tickets for area I sit . Tickets then appear in batches

258 On several occasions when you put tickets in basket it does not let you buy tickets got to send email to ticket office then wait a few days for reply to rectify issue happened again on Tuesday 30/aug/2022

259 Can’t contact real people

8/31/2022 6:03 AM

8/31/2022 5:54 AM

8/31/2022 5:45 AM

8/31/2022 5:18 AM

8/31/2022 2:49 AM

260 Glitchy website and kept timing out 8/31/2022 2:19 AM

261 Site crashing Items in basket disappearing Not user friendly in the slightest 8/31/2022 2:16 AM

262 Issues with the website 8/31/2022 1:08 AM

Club 1872 Contributors' Survey 10 / 21

263 Difficulty in navigating the site Had to seek help from a member of staff(excellent) but really hard to get through to anyone

8/31/2022 12:57 AM

264 Web site crashes almost all the time or when u go to check out there’s problems trying to 8/31/2022 12:55 AM

265 Website crashing Card details not being accepted Problem at checkout No item in bag Etc etc etc 8/31/2022 12:26 AM

266 Trying to buy 2 tickets together as need my gers numbers, gone are the days of getting 4 seasons together with your friends to go enjoy the game I understand season tickets are at a high, but where people are seaside together they should be automatically asked to move up 1 or 2 to create more spaces together, before each season begins The purchasing of two season tickets together has proved a farce also, I was offered 2 together when we were in a pandemic & not again since & still waiting.

267 Tried to get tickets for 1 of the European nights via the email sent to me Tried about 5 times till I eventually gave up

8/31/2022 12:16 AM

8/30/2022 11:57 PM

268 Missed out on tickets by getting kicked from website before my 30 mins are up and selling out before getting back online 8/30/2022 11:40 PM

269 Not always easily accessible 8/30/2022 11:31 PM

270 Problems with tickets already added to website when buying as "friends and family" 8/30/2022 11:20 PM

271 Glitches in system and not very user friendly 8/30/2022 11:17 PM

272 Unclear emails causing confusion 8/30/2022 10:58 PM

273 It is to complicated a system,takes for ever and you usually end up back at the beginning ,trying to get it done in a time scale

274 Various issues: website crashing during payment process, tickets not appearing in basket, accounts not linking and still not working between rangers site & ticketing site

8/30/2022 10:46 PM

8/30/2022 10:32 PM

Awful website 8/30/2022 10:18 PM

The site is slow and freezes from time to time and also asks for the same information to be submitted 8/30/2022 10:15 PM

Website offers a shocking UX 8/30/2022 10:11 PM

QR codes are a utter waste of time. Bring back cash and match tickets at games! 8/30/2022 10:10 PM

Doesn’t go live at nominated time, get kicked out, says that you aren’t a my Gers when you are very random and don’t feel confident

8/30/2022 10:08 PM

I normally purchase VIP tickets from Canada and the tickets dont arrive until after I have left for the UK 8/30/2022 10:08 PM

When in basket difficult to see if purchased or not 8/30/2022 10:08 PM

Website temperamental at times 8/30/2022 9:57 PM

Don get back to you 8/30/2022 9:41 PM

Credit card which I had used previously was rejected on numerous occasions 8/30/2022 9:25 PM

Can only buy 1 ticket and that’s if you’re a my gers member 8/30/2022 9:20 PM

There is none 8/30/2022 9:10 PM

Its often took me a while messing about in the basket for it to allow me to purchase tickets. 8/30/2022 9:09 PM

Don’t know how to become ST holder 8/30/2022 9:09 PM

Problem when trying to pay for tickets 8/30/2022 9:09 PM

Wont let u check out in basket 8/30/2022 9:06 PM

Difficult to manoeuvre on the website and frustrating to have to clear basket to register for away games etc 8/30/2022 9:05 PM

Club 1872 Contributors' Survey 11 / 21

275

276

277

278

279

280

281

282

283

284

285

286

287

288

289

290

291

292 I had 2 rangers numbers so when I was logging in I was using the rangers number that never had mygers linked up to it.

293 Not letting me purchase tickets Never having my card details even though they ask you each time if you want them to save them for next time Page crashing or timing out

294 Sometimes doesn’t let you proceed and says no MyGers but we do

295 Unable to complete purchase twice recently

296 Seating allocation

297 There is always a generic answer initially then not answer to original question

8/30/2022 9:01 PM

8/30/2022 8:46 PM

8/30/2022 8:45 PM

8/30/2022 8:40 PM

8/30/2022 8:38 PM

298 Not enough seats 8/30/2022 8:37 PM

299 Never available

300 Registering for away tickets is painfull

8/30/2022 8:35 PM

301 Tickets being put in basket and then letting someone else also purchase 8/30/2022 8:25 PM

302 No tickets for Scottish cup semi final and the final 4 supporters all on the cccs

303 Before i was on the cccs, i would get an email from Rangers to purchase cup or european tickets The email would contain a link to the ticket website and the ticket would be there to put in basket However, you could not checkout because i wasnt logged in You then proceed to log but the ticket disapears and you cant find it again through the sub menus. You then have to go back to the original link in the email where hopefully you are now logged in and you can then purchase it

304 Takes too long too many clicks

305 I need disable access tickets, it’s not easy to get! I have been on the waiting list for a season ticket for several years! I am on the m2m but it’s not often I get offered, if I do it always midweek! Living 5 hours from ibrox I can’t get down and back on same day, so I have asked for weekend tickets, thankfully secured Dundee united tickets in 17th Sept, but this will probably be a one off, it’s frustrating My husband is a season ticket holder which is great but annoying when I can’t get to go also.

306 Continuous crashing when authentication of card payments

8/30/2022 8:21 PM

8/30/2022 8:20 PM

8/30/2022 8:18 PM

8/30/2022 8:16 PM

Website kept trying to sell tickets to my 5yr old daughter as she has the same email as me 8/30/2022 8:16 PM

308 Sometimes says tickets in basket but not there 8/30/2022 8:16 PM

309 When I was trying to get a ticket for the psv home game the website kept crashing and showing tickets for seats but then they would disappear and re appear

8/30/2022 8:16 PM

310 Website timing out 8/30/2022 8:15 PM

Sometimes can’t get to pay 8/30/2022 8:14 PM

Availability ! 8/30/2022 8:13 PM

313 Time you log in then need go back find your basket and try pay for it should be made easy 8/30/2022 7:23 PM

314 Does not have my tickets for away games when it say they there in the email

315 Confusing Needlessly shown games & products you are not interested in Sometimes very difficult to navigate though there is a slight improvement this season

316 It wouldn’t let me check out I couldn’t speak to anyone or even live chat The support for issues is non existent

317 un able to buy 2 seats next to each other without 2 mygers should be an option to give up seat for alternative to allow chance to take kids / partners etc

318 It seems the website is more than one platform and you have to continually log in and out and cannot add more than one ticket at a time for away games

319 Continuous credit card and family and friends tickets are always within my basket and need to be removed before other tickets or MyGers experiences can be can be purchased or applied

8/30/2022 6:26 PM

8/30/2022 5:56 PM

8/30/2022 4:48 PM

8/30/2022 4:28 PM

8/30/2022 3:34 PM

8/30/2022 3:12 PM

Club 1872 Contributors' Survey 12 / 21

307

311

312

for

320 Website not very user friendly

8/30/2022 2:59 PM

Online 8/30/2022 2:44 PM

Difficult to confirm if transactions have gone through 8/30/2022 12:50 PM

Payment processing issues 8/30/2022 12:47 PM

Finding the MYGERS website dificult to navigate & understand

The website is a mess Multiple clicks to carry out simple tasks, far too complex Frustrating and annoying to do almost anything

8/30/2022 11:28 AM

8/30/2022 7:44 AM

326 No online customer support 8/30/2022 4:23 AM

327 The ticketing site would not recognise my login details at last attempt, despite receiving emails to the correct gmail address and not changing my original password since registering.

8/29/2022 11:29 PM

328 Tried to validate my season ticket for European game and got the error message all the time it took me 8 hours before I finally managed it 8/29/2022 10:20 PM

329 Getting from basket to payment section 8/29/2022 9:53 PM

330 Selection Away games, European games and all games that are not included in season ticket Website is temperamental at best and not easy to navigate Seem to be 2 separate parts of website to sign into for tickets. Also neeeeeeed a manned ticket office with call handlers.

8/29/2022 8:55 PM

331 My Gers membership required for child to take son 8/29/2022 8:49 PM

332 Doesn't accept Bank of Scotland Card Although this is the Card used for CCCS 8/29/2022 8:30 PM

333 Hard to buy season ticket

8/29/2022 8:25 PM

334 Website is a shambles 8/29/2022 8:23 PM

335 Trying to purchase tickets for away games neutral venues with my friends and family 8/29/2022 7:49 PM

336 The website logs you out randomly 8/29/2022 7:41 PM

337 Website and ticketing system is slow, clunky and outdated 8/29/2022 7:35 PM

Found the process a bit misleading 8/29/2022 7:24 PM

339 Need to wait for system to time out before can add the ticket to the basket and check out 8/29/2022 6:35 PM

340 Only had issues with cup tickets, however the site is confusing with how it displays availability etc 8/29/2022 6:09 PM

341 I have two season tickets My own and my Dad (sadly passed away) I have one email for each account One password for each To purchase tickets I log on to RFC website, then have to log on to purchase It's not user friendly

8/29/2022 5:21 PM

342 kept spinning then lost tickets due to time out 8/29/2022 5:20 PM

343 Not picking up current MyGers membership when trying to buy individual European match ticket 8/29/2022 5:17 PM

344 i dont have a my gers account and before would go to ticket office or call and buy but now niether is possible

8/29/2022 5:10 PM

345 Going round in a loop, details not stored 8/29/2022 3:37 PM

346 Even though both my son and I have signed upto CCS for some reason only my ticket is allocated and charged while I have to manually go on the website to purchase my sons ticket This has been raised with the ticket office on several occasions without resolution

347 Rangers number or my personal email not being recognised on booking system.

348 The ticketing site doesn’t accept my debit card, for some reason!

349 The website takes for to long to deal with a basic transaction

8/29/2022 3:02 PM

8/29/2022 3:01 PM

8/29/2022 2:42 PM

8/29/2022 2:37 PM

Club 1872 Contributors' Survey 13 / 21

321

322

323

324

325

338

350 When trying to buy, the basket showed empty

351 Difficulty navigating site and adding more than one ticket

352 Site saying tickets were unavailable then others get them

353 Unable to purchase tickets. PSV Eindhoven was a disaster. Every time I tried to purchase tickets for my husband and I online there were 2 tickets for Queen of South game already there I removed them and went through process again but it was exactly the same Eventually purchased the tickets Turned up at the game ,my husband's ticket was fine but my card did not work and I was locked out I had to go to the ticket office and after a bit of doing and frying I was given a paper copy. The woman behind the counter asked for proof of purchase but my e mail from Rangers had gone to junk on my phone

354 No place to go when problem occurs, no ticket office to talk to. E mail only and I'm still waiting for a reply to a query I sent at the beginning of last season

355 Lack of information on hospitality.

356 The website frequently has insufficient capacity to deal with demand It takes too long for people that are already busy we should have (but don’t) a state of the are ticketing office with real people who can quickly answer and resolve real questions in person, by telephone and by e mail

8/29/2022 2:15 PM

8/29/2022 2:12 PM

8/29/2022 2:09 PM

8/29/2022 2:04 PM

8/29/2022 1:38 PM

8/29/2022 1:34 PM

8/29/2022 1:31 PM

Long winded, having to re enter same info at each step 8/29/2022 1:26 PM

358 Clunky Not enough capacity

359 Website constantly wants you to put items into the basket and you cannot do this for more than one product at a time Registering for away tickets for example is extremely frustrating

360 The ticket office is never open and you can't get to speak to anyone it's all done on line which does not suit everyone

Have to repeat the process a few times until it works

Trying to renew ST was a nightmare last season hasn't improved this one

When trying to purchase away tickets or european away tickets for myself and my 2 sons (under 18), I have to log in 3 times to complete the steps even though we are grouped as friends and family and all 3 email addresses are to my own email

Couldn’t get through to ticket office

Having to constantly remove friends and family from my basket Having to continually put in card details is an absolute pain.

8/29/2022 12:50 PM

8/29/2022 12:36 PM

8/29/2022 12:31 PM

8/29/2022 12:25 PM

8/29/2022 12:18 PM

8/29/2022 12:11 PM

8/29/2022 12:04 PM

8/29/2022 12:01 PM

366 Problems with what is in basket 8/29/2022 11:55 AM

There are never any left as it comes to general sale because of my gers which I believe puts us poorer people at disadvantage as we will never get to see a game any more I think tht is very poor

Lack of availability

8/29/2022 11:52 AM

8/29/2022 11:29 AM

website is not intuitive or clear 8/29/2022 11:26 AM

When I Submit my credit card details, I sometimes get a message, there is nothing in your basket

371 Could nit complete my purchase and lost out on a ticket

372 Keep getting as far as check out and nothing happens, eventually after numerous attempts doing nothing different the system allows checkout It keeps putting things in my basket that I have already paid for and you need to clear the basket to proceed with any new purchase There will be something else to test my resolve by the time the survey is completed Basically it is not easy to use

373 For instance when clicking in the email to buy ticket it does not take you directly to purchase basket for that ticket I've had to negotiate round about the site to eventually find a way to purchase a ticket.

8/29/2022 11:21 AM

8/29/2022 11:20 AM

8/29/2022 11:12 AM

8/29/2022 11:07 AM

Club 1872 Contributors' Survey 14 / 21

357

361

362

363

364

365

367

368

369

370

Problems with website

The ticket website is a mess and difficult to follow the process from start to finish of the purchase, especially on mobile The page jumps around and you have to search for a checkbox to click before it lets you complete the transaction. From a user experience standpoint it's diabolical

8/29/2022 11:06 AM

8/29/2022 10:59 AM

Trouble with my account 8/29/2022 10:54 AM

coudn't add to basket

Maybe my age, but i find the site hard to find my way around

Complicated having to login and then find the ticket register area, as the link doesn't work direct from emails Shouldn't also be allowed to register for tickets until it's likely to drop to the points level Scotland ticketing setup for the supporters is way more user friendly

The website is almost unusable Errors all the time and always end up with multiple windows open, login problems and payment problems

Sent tickets to wrong address

You look up block you wish to purchase ticket in, click to process and it comes up not available Tried to book tickets for pre season friendlies Hopeless gave up Don't know how to get onto season ticket waiting list either

8/29/2022 10:49 AM

8/29/2022 10:42 AM

8/29/2022 10:11 AM

8/29/2022 10:06 AM

8/29/2022 10:04 AM

8/29/2022 9:58 AM

383 Website crashes 8/29/2022 9:43 AM

384 System seems hard to get into basket for purchase and difficult at times to complete 8/29/2022 9:41 AM

385 Website crash , no replies to emails

386 Available seats appear and disappear The most frustrating part is selecting a seat, putting it in your basket to then be told it is no longer available at the end of the process By then, many tickets have gone and sometimes you are put back in the queue telling you "15 mins etc" Very stressful and considering you have paid a £50 MyGers fee to have the opportunity to buy tickets it should be a better experiece

387 It's shite.

388 Tickets looking like available then unable to buy due to MyGers points criteria

389 site crashing

I have had problems with my credit card, the changing of The CCCS ticketing I signed up for all home games , and yet i have to keep checking my favourite seat , after nearly missing a game , and had to uy a seat in another section

Login issues, items not showing in or disappearing from basket, random error messages, site is confusing to navigate The Rangers ticketing website is one of the worst sites I’ve ever used

8/29/2022 9:33 AM

8/29/2022 9:30 AM

8/29/2022 9:13 AM

8/29/2022 9:11 AM

8/29/2022 9:10 AM

8/29/2022 9:08 AM

The process could be made easier 8/29/2022 8:53 AM

not able to speak to anybody 8/29/2022 8:52 AM

The website can’t cope with demand and constantly buffers, then crashes

I was a season ticket holder before Rangers came back to the top flight I had to give it up as work commitments meant I would not be able to attend , this then changed and I could not get a season ticket for love nor money I have tried to get tickets and this shows as being added to the basket and then the site freezes and you end up beginning again thru frustration you give up

Couple of times I have had a ticket in my basket but then unable to checkout

Website will kick me off the page with no errors or warnings

8/29/2022 8:48 AM

8/29/2022 8:42 AM

8/29/2022 8:36 AM

8/29/2022 8:34 AM

Website difficult to manage 8/29/2022 8:29 AM

1) Inability to add tickets to basket 2) Adding tickets to basket to find they have disappeared on checkout 3) CCCS matches also included in basket when adding other tickets So end up

8/29/2022 8:28 AM

Club 1872 Contributors' Survey 15 / 21 374

375

376

377

378

379

380

381

382

390

391

392

393

394

395

396

397

398

399

paying the web transaction fees for CCCS matches when this should not happen 4) Friends and Family tickets also in basket had to remove all F&F contacts as a result, to stop this happening 5) Having to log in and out of account multiple times before being able to pay 6) Regular issues with payment 7) In summary the entire online ticketing experience is awful

Website is unintuitive and takes too many clicks to find right area

Just difficult at times and mygers now makes them less available

8/29/2022 8:26 AM

Won’t let you put two in the basket when trying to purchase for my son and I,is to complicated 8/29/2022 8:23 AM

Trying to pick your seat is a nightmare, checking out process awkward

8/29/2022 8:16 AM

Unable to complete purchase and stuck in a constant loop 8/29/2022 8:10 AM

Wouldnt accept payment card 8/29/2022 8:09 AM

system to complicated 8/29/2022 8:08 AM

System keeps falling over 8/29/2022 8:04 AM

You can never speak to a human being, nobody responds to emails, too many been laid off in the TO and as such there is a poor customer service

I kept getting an error message with no solution suggested.

8/29/2022 7:57 AM

8/29/2022 7:53 AM

Tried recently to upgrade a season ticket from child to adult & phone option is no longer available. Had to visit ticket office which resulted in delay. 8/29/2022 7:53 AM

411 Difficulty of moving around the process of buying a tickets

8/29/2022 7:37 AM

Can’t ever get any 8/29/2022 7:35 AM

Getting through 8/29/2022 7:34 AM

Don’t have all day to sit in a que 8/29/2022 7:21 AM

Unbelievably hart to get in contact, been on the season ticket list for about 3 years my gers is a rip of 8/29/2022 7:17 AM

Too complicated 8/29/2022 7:01 AM

Find trying to locate seats from the seating plan is an nightmare jumping back and forward, not easy to see where seat actually is, can’t get into site, process of adding to basket can be challenging and depending on Ammon t of traffic checking out isn’t akwYs straightforward

No direct replies from TO, only robotic emails

8/29/2022 6:53 AM

8/29/2022 6:44 AM

Kicked off the page 8/29/2022 6:39 AM

Using website not straight forward and difficult. 8/29/2022 6:38 AM

You have to wait to get into the system most of the time Then when you get in, it is so confusing and most of the time it hangs. I regularly purchase music tickets and it could not be more straight forward but the club website is ridiculous

8/29/2022 6:12 AM

Finding where the ticket purchase section is difficult, log in for tickets and it takes me to RTV 8/29/2022 6:08 AM

The availability of tickets not to clear 8/29/2022 4:15 AM

Unable to deal with hospitality bookongs 8/29/2022 4:13 AM

Can never seem to navigate website Was on for hours 1 day trying to purchase tickets There is a box needing ticked that says clear basket! That allows you to purchase

Site crashes Left in position you do not know if successful or not

I receive an email to say I can purchase my seat (season ticket holder) and then I get sent all over the place to do so Some of my friends are younger folk that work in IT and they describe Rangers Ticketing IT as a shambles

Using mobile phone is not user friendly My friends and family appear when trying to purchase a ticket and I have in the past bought their tickets by accident as the were in my checkout

8/29/2022 12:34 AM

8/29/2022 12:33 AM

8/28/2022 11:51 PM

8/28/2022 11:38 PM

Club 1872 Contributors' Survey 16 / 21

400

401

402

403

404

405

406

407

408

409

410

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

basket

Not being allowed to purchase a ticket and wasting time on website

Too many things to click to get what you require and the website is not user friendly Anyone who struggles with IT will be lost It’s an absolute must a club of our stature and future ambitions have a website that’s streamlined and fit for purpose

8/28/2022 11:26 PM

8/28/2022 11:19 PM

Struggle to get tickets together if you want anymore than one at a time it’s quite difficult 8/28/2022 11:18 PM

Seville 8/28/2022 11:14 PM

The whole process is extremely confusing 8/28/2022 10:53 PM

Acceptance of card 8/28/2022 10:49 PM

Trying to select specific seats very difficult using safari on iPhone Might be better on a pc but nowhere near as handy 8/28/2022 10:40 PM

Website difficult to use, unclear information, doesn't actually allow you to make the purchase 8/28/2022 10:36 PM

Was in a friendship I got final ticket for match my mate could not get same area as myself when went to purchase his ticket

Unable to buy more than 3 tickets at one time. Website does note save card details for future payments Login every purchase even though already logged in Poor sales info in general complicated and difficult to understand

8/28/2022 10:28 PM

8/28/2022 10:22 PM

Far too complicated process The website needs to be more aligned to other shopping websites 8/28/2022 10:20 PM

In basket but unable to purchase 8/28/2022 10:15 PM

I have 4 season tickets. The admin of individually buying stuff is terrible

8/28/2022 10:14 PM

UEFA 8/28/2022 10:13 PM

Mainly when purchasing friendly games it is annoying all tickets for friends and family need to be removed first Doesn’t add ticket to basket properly at times and need to try on several occasions

Couldn’t buy them

8/28/2022 10:12 PM

8/28/2022 10:09 PM

Never any tickets 8/28/2022 10:08 PM

Having to continually register each game 8/28/2022 10:04 PM

Website process is to complicated and takes to long We have 3 season tickets in our home so this is compounded when I need to doing something on the website. Old paper system was quicker

8/28/2022 9:55 PM

Because I'm not a mygers member , the online ticketing is a total waste of time 8/28/2022 9:55 PM

Website is shocking Every time I try to buy tickets there's some sort of problem 8/28/2022 9:51 PM

Checkout screen freezing and taking

The method i how

Because I live

go through the

Very difficult in using system, always having to revert to ticket office or

8/28/2022 9:51 PM

8/28/2022 9:49 PM

8/28/2022 9:45 PM

keep having to log in back in , it

and so on , it is very time consuming when it should be

Just can't get

Find website hard

Contacting ticket

8/28/2022 9:44 PM

8/28/2022 9:42 PM

8/28/2022 9:37 PM

Club 1872 Contributors' Survey 17 / 21

429

430

431

432

433

434

435

436

437

438

439

440

441

442

443

444

445

446

447

448

449

450

me back to tickets

451

you

process is a joke

452

overseas

453

via phone

454 You

freezes

3 taps and enter

455

through

456

to navigate

457 Website crashing constantly

458

office

Every time I selected a seat it came up unavailable despite showing as available

8/28/2022 9:36 PM

Difficult to find the right ticket and pages not user friendly 8/28/2022 9:36 PM

Season tickets 8/28/2022 9:29 PM

Takes too long to load and for a club of our size and stature, we should have a proper ticket office 8/28/2022 9:24 PM

The lack of available tickets and or the selection process in obtaining tickets. As I live so far from Glasgow there seems to be no appreciation that people who live such distances find managing time / commitments and Leisure pursuits are not easy to manage Therefore being able to make arrangements in good time is beneficial The club have an attitude that it can sell its tickets regardless of supporters circumstances so helping a supply allowing advance purchase of match day tickets is not a priority

8/28/2022 9:22 PM

Having to register each individual ticket 8/28/2022 9:19 PM

The introduction of MyGer 8/28/2022 9:18 PM

The origanal email i used to set up my rangers account i no longer have access to, i have to get my partner to purchase them for me as i have reached out on numerous occasions to the help section but have yet to recieve an acknowledgement of any sort very bad customer care in my opinion!

8/28/2022 9:16 PM

Upgrade kids to adult Trying to register or purchase away ticket keeps putting in basket then not letting you buy of registry 8/28/2022 9:14 PM

You have no commencement time for the sale So you are refreshing the page (this creating a false value of how many times the site is visited) for hours Only recently has a schedule Of the dates when tickets will be made available, been released by the club.

8/28/2022 9:12 PM

Keeps crashing Seat selection could be made easier for example searching for more than one seat together 8/28/2022 9:12 PM

Purchases not going through 8/28/2022 9:09 PM

Doesn’t matter what browser you use whether mac windows android or ios it’s still buggy and slow 8/28/2022 9:08 PM

Website would not work and basket kept emptying

8/28/2022 9:08 PM

The registration process and subsequent purchase of MyGers away tickets is time consuming, confusing and fraught with issues, such as other products in basket 8/28/2022 9:04 PM

Very complex compared to purchasing anything else online

8/28/2022 9:04 PM

Kept blocking access by telling me that my email address is lonked to mutiple accounts ( which i dont understand) 8/28/2022 9:03 PM

Website not working 8/28/2022 9:01 PM

I had to go over to Ibrox 5 times to pay for my sons CCCS tickets as they were not coming out of my account each time i gave them the same card I have registered and it would come out no problem each time they said they had sorted the issue. The issue only got fixed because my son lost his season book and i asked the lady in the ticket office to see my sons account and when she showed my it I noticed my credit card details were only showing 8 digits and 8 digits had 8 x on them I asked the lady to put my full credit card number into the system it solved my problem right away

Struggled to order PSV Home tickets Kicked out of queue three times and told I needed MyGers membership (which I have and was properly logged in)

8/28/2022 9:01 PM

8/28/2022 9:00 PM

Would accept debit card 8/28/2022 9:00 PM

Insufficient information on screen Couldn't complete transaction without contacting helpline Trouble getting system to recognise I am a MyGers member 8/28/2022 8:57 PM

Completing information correctly but the issue with not processing

8/28/2022 8:57 PM

System going down or not live when saying would be 8/28/2022 8:57 PM

Club 1872 Contributors' Survey 18 / 21 459

460

461

462

463

464

465

466

467

468

469

470

471

472

473

474

475

476

477

478

479

480

481

482

As a non CCCS participant I purchase non season ticket home match tickets on an ad hoc basis. The club website frequently does not recognise a stored credit card and completion of purchase is therefore frustrating The website has also tried to place in my checkout basket a match ticket even though I have specifically checked that I am not purchasing that specific match I know a fellow season ticket holder who was moved from his seat for the PSV match to meet UEFA requirements and was unable to complete purchase of an alternative seat The ticket office could not be contacted by telephone or by email, requiring a personal attendance to seek resolution of the problem There is a wide perception that the ticket office is increasingly difficult to engage with

Found it difficult to get on line sometimes

Difficulty in navigating the site

The website often crashes as you "add to basket" and does not work correctly I have lost out on tickets for high demand matches several times due to this having spent ages selecting individual sections of the stadium only to find only single seats left Adding a feature to allow you to select the number of tickets needed across the stadium ie 2 adult, 1 adult 1 child etc would bee good, asI need two together and don't care where I sit really

Site is hard to navigate Especially on a mobile

Keeps logging u out. Doesn't recognise email or password. Just send you round in circles. Nightmare website given prestige of club

The various log ins across various different platforms (RTV, online tickets MyGers) make it difficult and far from seemless to do anything The stadium view is unhelpful when looking to purchase match tickets There should be a search function to display options of what you are looking for

8/28/2022 8:57 PM

8/28/2022 8:56 PM

8/28/2022 8:55 PM

Couldn’t purchase two tickets together for cup tie at hampden 8/28/2022 8:55 PM

Unable to checkout and specific problem not properly identified (latest attempt would not allow posting but was not informed completion only available after I opted to collect)

System feeezing

8/28/2022 8:54 PM

European Final was a joke! 8/28/2022 8:53 PM

Difficulty to find what ticket you want & to access it 8/28/2022 8:53 PM

Ticket wasn't held in the system prior to purchase for the time indicated 8/28/2022 8:52 PM

System unreliable 8/28/2022 8:51 PM

Mygers is a good system on paper but in reality is just a con Being on the waiting list for a season ticket is a waste of time. Gold members are just buying everything to keep their status and i know a few who don't even go to games now but just pass the tickets on to whoever wants them I even know guys who have bought B team season tickets just to get the points with no intention of ever using them

8/28/2022 8:51 PM

Clunky outdated ticketing website Horrible to use 8/28/2022 8:50 PM

Problematic trying to register for tickets Too many steps needed 8/28/2022 8:50 PM

Unable to log in 8/28/2022 8:50 PM

Very difficult to understand 8/28/2022 8:49 PM

Being able to get connected or a response 8/28/2022 8:48 PM

It's hard to get seats together with my sons (10yrs and 7yrs) 8/28/2022 8:48 PM

Wouldn’t let me buy two tickets at the same time saying I was buying for the same person 8/28/2022 8:48 PM

Poor Web design and checkout buggy 8/28/2022 8:48 PM

laborious unresponsive 8/28/2022 8:47 PM

Finding the seat 8/28/2022 8:47 PM

Website constantly crashes especially around the card verification process 8/28/2022 8:46 PM

Club 1872 Contributors' Survey 19 / 21 483

484

485

486

487

488

489

490

491

492

493

494

495

496

497

498

499

500

501

502

503

504

505

506

507

508

Availability

signed up online for european games and got told to go to ticket office they done our tickets to find out at turnstile we couldnt get in ticket office never completed allocation correct missed 10 mins of game and got other seats a joke

Does not work very complicated

8/28/2022 8:46 PM

8/28/2022 8:45 PM

Not user friendly 8/28/2022 8:44 PM

Very difficult to make a phone call Try getting into the website ?

Site does not accept request and returns to first page.

8/28/2022 8:44 PM

8/28/2022 8:42 PM

Ticket website is not for for purpose no phone number is shocking 8/28/2022 8:42 PM

Purchase screens only being available from a direct link in an email (e g away tickets) but then requiring that you are logged in to the website Once you log in, you are redirected to a main menu page with no link to the ticket you were trying to purchase.

8/28/2022 8:42 PM

Other members of friends and family in my basket that I have to delete to buy my own 8/28/2022 8:42 PM

Adding more than one seat 8/28/2022 8:41 PM

The web site is one of the worst I have ever encountered I buy a lot of goods online The Rangers site is by far the worst I have ever encountered Absolutely user unfriendly It’s a joke Have to change my password almost every time I go on it Absolutely sick to the teeth of it It it was anything else but Rangers I would never darken it’s door ever again

Trying to change my seat due to heath was impossible

8/28/2022 8:41 PM

Website telling me my address had changed when it hadn't Not accepting card details 8/28/2022 8:40 PM

Problems with getting payments taken 8/28/2022 8:39 PM

Constant online freezing and continually having to re enter details 8/28/2022 8:39 PM

Having to change or make new numbers to process 8/28/2022 8:39 PM

Kicked out at paying process and have to rejoin the queue Bank card also has been refused Tickets don’t appear at designated time 8/28/2022 8:39 PM

Problems regarding clearing basket etc and then paying for ticket 8/28/2022 8:39 PM

Having trouble with the purchasing part 8/28/2022 8:39 PM

When trying to buy tickets for the European game, couldn’t get it to work on the website Messaged regarding the problem, got an automated acknowledgment, but still no answer three weeks after the game

8/28/2022 8:38 PM

trying to purchase then tells you you cannot buy 8/28/2022 8:36 PM

Asks for codes that don’t exist 8/28/2022 8:36 PM

Website unavailable or slow 8/28/2022 8:36 PM

Finding them 8/28/2022 8:36 PM

The website is confusing, badly designed and often throws up errors when trying to complete simple tasks. 8/28/2022 8:36 PM

Picking up tickets is a nightmare for eg corporate i was told my tkts were ready for pick drive through and they could not find them 8/28/2022 8:36 PM

Can't get whatvi need 8/28/2022 8:35 PM

Found it really difficult to purchase hospitality tickets, especially bigger games were sure constamtly sticks 8/28/2022 8:35 PM

It is an absolute pain applying for away tickets 8/28/2022 8:34 PM

Page sticking then re starting , having to go through the process again , difficult to get an adult and child together , ended up just buying 2 adult tickets 8/28/2022 8:34 PM

Club 1872 Contributors' Survey 20 / 21 509

510

511

512

513

514

515

516

517

518

519

520

521

522

523

524

525

526

527

528

529

530

531

532

533

534

535

536

537

538

Keeps crashing before completion

Website difficult to navigate, lots of errors occur

8/28/2022 8:33 PM

8/18/2022 5:40 PM

Club 1872 Contributors' Survey 21 / 21 539

540

Q10 Please specify the nature of the problem?

Answered: 191 Skipped: 1,963

RESPONSES DATE

Slow response

Very poor navigation and flow of user experience terrible

Having to contact ticketing by email, no one available by phone

9/23/2022 7:51 AM

9/23/2022 7:14 AM

9/20/2022 6:15 PM

No tickets left 9/20/2022 4:50 PM

website difficult to navigate also tickets for my designated FRIEND was in my basket and i was not able to buy my ticket till he bought his starnge but true!

6 As with the European tickets, when I log in there is no sign of the season tickets and no link to buy them, it normally takes me numerous attempts to renew my season tickets

7 Wouldn't let me pay for my season tickets out right then there was a problem with yhe direct debit couldn't get an answer online or via email Went into the ticket office and advised them grey took my card details to pay tickets outright said they would process it on the Monday but never did. Tried email calling etc with no luck. Contacted the SLO and he gotbin contact with the ticket office who then called me to sort out the payment

9/20/2022 3:59 PM

9/20/2022 3:55 PM

9/20/2022 3:42 PM

MyGers 9/20/2022 3:13 PM

Season ticket purchase links not working in email but tickets available in basket, however on purchasing there had been an error with the payment provider, the website is generally very poor

No response whatsoever to change area and lost my season tickets as I waited for the change of tickets

I had to buy

about

times

9/20/2022 2:53 PM

9/20/2022 2:46 PM

9/20/2022 2:41 PM

easy to

there

always been issues selecting the payment type and can be very confusing

9/20/2022 2:37 PM

9/20/2022 2:32 PM

9/7/2022 9:15 PM

9/6/2022 11:34 AM

9/6/2022 7:52 AM

9/5/2022 9:04 PM

9/5/2022 4:52 PM

9/5/2022 12:41 PM

9/5/2022 12:27 PM

9/5/2022 11:41 AM

9/4/2022 8:54 PM

9/4/2022 8:16 PM

9/4/2022 7:36 PM

Club 1872 Contributors' Survey 1 / 7

12 Its not

navigate and

has

13 cant get through to ticket office

14 Previously specified

15 1 trying to get on web site 2 getting a reply from ticket office

16 Again should be easy to pick me and my son and purchase, but I generally have to do it all separately and hope they both go through

17 Continual issues with my email address and/or my password

18 Not taking payments

19 Although seated together we are in different blocks this has caused problems in the past but appears to be ok this season

20 ccc payment refused due to expiry date had trouble changing it not being computor savvy just wanted to speak to someeone

21 Website not responding to requests

22 Couldn’t buy champions league tickets

23 Take years to build enough mygers points for season ticket

24 All things internet are not always easy for senior citizens and l can also confirm not easy for supporters of a younger generation who are internet literate

Wouldn’t let me purchase

9/4/2022 7:27 PM

Tried to pay for sons ticket in a one off payment and link wouldn’t work Took about two weeks rectify 9/4/2022 7:20 PM

See above 9/4/2022 7:12 PM

Not being added to the basket

See previous answer.

Have tried repeatedly to register my interest in purchasing a season ticket but no acknowledgement ever received or information provided as to next steps in the process very disappointing.

Took 5 attempts to renew my CCCS

The portal used is not Customer friendly It is all over the place, thus I found to extremely difficult to navigate It said that my new SeasonTicket was in the basket, but when I went to buy it, it wasn't. This happens every renewal time.

9/4/2022 7:05 PM

9/4/2022 6:03 PM

9/3/2022 6:44 PM

9/3/2022 9:54 AM

9/2/2022 2:13 PM

On several occasions, after I log my CC details the process stops and goes back to the start 9/2/2022 12:03 PM

I have very poor internet speed so be better if I could talk with a human with some of my issues as I was able to do in the past

Renewing my season ticket is a confusing and anxiety filled experience Once I did it wrong because the website's instructions weren't clear For what it's worth, I believe that with good design and clear copy renewing your season ticket shouldn't need instructions.

None available

9/2/2022 10:12 AM

9/2/2022 9:24 AM

9/2/2022 7:47 AM

Buying champions league tickets this week think it was because not on continuous credit 9/2/2022 7:13 AM

Link in email didn’t work 9/2/2022 6:54 AM

Logging in is never easy 9/2/2022 4:14 AM

Paid via website, then told I needed to use specific link Refunded money for ST but nit contribution to Rangers Development Fund 9/1/2022 11:37 PM

Was a season ticket holder for many years but cancelled when Green stole our money Went on the list after he left but haven't been offered a ST Fortunately, I have always got a match ticket for our European away games, including last season in Seville, through other contacts

Crashes, difficult

9/1/2022 10:47 PM

slow 9/1/2022 10:32 PM

9/1/2022 9:33 PM

9/1/2022 9:18 PM

9/1/2022 8:51 PM

9/1/2022 8:50 PM

9/1/2022 8:43 PM

9/1/2022 8:24 PM

9/1/2022 8:10 PM

9/1/2022 8:06 PM

9/1/2022 8:05 PM

9/1/2022 8:03 PM

9/1/2022 8:01 PM

Club 1872 Contributors' Survey 2 / 7 25

to navigate,

43 Can’t get one

44 Website crashes

45 same as previous answer

46 As previously identified

47 As previously said & problem registering for cccsc

48 Log in

49 My DD was not coming off my bank

50 Website problem

51 As previous

52 Navigational difficulty

53 Paid the wrong way, then had a long way to update and add ccs

54 Bring back the phones and open ticket office during the week No one responds to emails Absolute joke of a system

55 The website is very difficult to use & not reliable

the website is very clumsy to use

Could not move from full price to concession rate

9/1/2022 8:00 PM

9/1/2022 7:43 PM

I wished to speak to someone for assisstance / help and could find no method of doing so 9/1/2022 7:01 PM

Accessing waiting list

After I purchased my season ticket, I wanted to also join the CCS at the same time Couldn’t do this. I wanted to pay my season ticket in one payment. Couldn’t do this either, had to pay in instalments

Was difficult to understand When I got to the final stage it said I had 0 00 to pay This referred to cccs but was difficult to understand.

9/1/2022 6:49 PM

9/1/2022 6:37 PM

9/1/2022 6:20 PM

Tried to buy via website instead of link in email 9/1/2022 1:36 PM

The waiting list 9/1/2022 9:54 AM

Interface isn't good I would much prefer to speak to someone in certain cases 9/1/2022 8:41 AM

Probably because I was unable to buy a season ticket

Not huge problems but it's always confusing We have 3 season tickets on friends and family and they all show up and I have to remove 2 and it's never been clear if that's removing the tickets or just not purchasing them at this time

9/1/2022 7:06 AM

9/1/2022 6:20 AM

Having to use a specific link on an email to renew instead of just renewing on the website. 8/31/2022 11:21 PM

Didn’t recognise my details at first 8/31/2022 11:13 PM

Bad instructions links not visible or card not accepted 8/31/2022 11:13 PM

Issues with credit card details after purchasing and it was on the wrong platform apparently had to repurchase on same card through another link 8/31/2022 11:04 PM

Over complicated 8/31/2022 8:47 PM

I tried to pay for all our season tickets up front and I had to pay in 4 instalments instead. 8/31/2022 7:55 PM

8/31/2022 5:04 PM

Its not made clear you can pay in one amount through a separate email as when you log in it only allows you to pay in instalments ive had the money 3 years in a row and still had to pay in instalments, Its not a good system at all

8/31/2022 3:25 PM

on list 8/31/2022 12:51 PM

Where to start the most difficult system in the world God help older people without basic computer skills 8/31/2022 12:37 PM

Originally I paid for 3 season ticket renewals and the money was paid into the wrong account It was credited and I paid into the correct account The 4 payments option was hard to access

8/31/2022 12:04 PM

Allowed me to buy season ticket out right then it got cancelled and I had to sign up for DD’s instead 8/31/2022 10:56 AM

79 Confusing process especially where Friends & Family Group are added to basket also need to register for certain Away matches, domestic & European the process there is not straightforward whole process just seems unduly complicated instead of just being able to log in then add to basket then purchase or register

8/31/2022 10:09 AM

80 Unable to purchase my grandson’s season ticket only my own My son ,grandson and I all sit together 8/31/2022 9:47 AM

81 It took several attempts to actually buy my ticket, error message after error message, even though I’m doing the correct thing and following the instructions etc, logging in and out round and round in circles then suddenly it worked and I got my season ticket.

Uncertain whether the transaction was successfully completed

Wouldn’t let us pay in four payments

8/31/2022 9:28 AM

8/31/2022 8:23 AM

8/31/2022 8:04 AM

Club 1872 Contributors' Survey 3 / 7 56

There's none available

8/31/2022 8:03 AM

Not enough wheelchair spaces, there more at other grounds 8/31/2022 7:55 AM

When registering for away games ticket I've had problems when pressing go to checkout. I find I have to process several times and then the ticket will disappear out of my basket without any acknowledgement if you have successfully registered for this ticket or not

Not always clear what is happening The options as to how to pay are not clear either Confusing when navigating

8/31/2022 6:57 AM

8/31/2022 6:50 AM

Waiting list 8/31/2022 6:32 AM

Wouldn’t allow payment on first try 8/31/2022 6:03 AM

Card not being accepted 8/31/2022 2:16 AM

Nightmare as crashes or messes about saying it’s in basket but then you can’t proceed 8/31/2022 12:56 AM

Can’t get any 2 together, see previous statememt

8/31/2022 12:16 AM

Unable to purchase for friends & family No problem with cup/European ticket purchase, but season tickets are individual transactions. 8/30/2022 11:04 PM

How to instructions are non existent and the website is not only difficult to navigate but totally unclear. 8/30/2022 10:53 PM

The payment side is difficult ,I want to pay in one annual payment ,but a l ways end up in four payments. 8/30/2022 10:48 PM

Problems 8/30/2022 10:31 PM

The repetition of information and freezing and being selective what information is saved 8/30/2022 10:17 PM

Several attempts to get the info loaded then approved ! 8/30/2022 10:11 PM

My registered credit card did not work. Nobody told me this information but I noticed no money had come off, I emailed the ticket office but they didnt reply A week after the first payment was due, i received an automated email saying there was a problem with my payment and to pay asap I did pay, the same thing happened four times and four times I had an automated email and paid what I owed Nothing from the ticket office

8/30/2022 9:02 PM

Timed out when at front of queue 8/30/2022 8:31 PM

Difficulty signing up with my email address 8/30/2022 8:29 PM

Difficulty navigating website 8/30/2022 8:19 PM

Move from Bar72 elsewhere was a disaster 8/30/2022 8:16 PM

Confusing/unclear information 8/30/2022 4:19 PM

Unavailability 8/30/2022 3:04 PM

Using online 8/30/2022 2:44 PM

No response tickets getting sent out after game has been played , not good

8/30/2022 1:27 AM

Paying for it 8/29/2022 9:54 PM

I bought it using the website then I was told this was blatantly the wrong thing to do 8/29/2022 8:26 PM

Received email. Loads of comment on the email. I purchased ST in usual manner, then told I had to use a specific link

Too difficult.

8/29/2022 5:22 PM

8/29/2022 5:18 PM

The debit card issue again 8/29/2022 2:43 PM

Trying to alter credit card details is very problematic

8/29/2022 2:40 PM

As previous, nowhere to go 8/29/2022 1:39 PM

Club 1872 Contributors' Survey 4 / 7 84

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

Clunky

I am 8o years of age I found difficulties going through the website and had to attend the ticket centre to clear things up

never get to actually speak to anyone there is know one to one contact

8/29/2022 12:50 PM

8/29/2022 12:46 PM

8/29/2022 12:33 PM

Couldn't get logged in to start with no telephone number available to fix any query a 2 day nightmare 8/29/2022 12:20 PM

As previously stated

I had arranged a seat swap in the close season which caused utter chaos at their end According to the ticket office I hadn’t paid any of 4 payments when in fact I had paid 2 I will find out shortly if they have fixed it Communication with the ticket office is non existent

Instructions and process unclear Resulted in me bring refunded and having to start again using a link to purchase

Slow When trying to pay it goes round and round so you end up putting in the same details again and again Seems like you HAVE to agree to pay the charity £1 before you can continue Also, you have to check each section individually to see the availability rather than a whole stand at one time.

Couldn't complete purchase

125 My season ticket was automatically paid by direct debit, but it's still the case that my ticket and those of others in my friendship group appear in my basket on the ticketing site regardless. This is a bizarre artefact of their substandard back end system that should have been fixed years ago

126 When they changed their bank and introduced purchasing individual purchases rather than group purchase

8/29/2022 12:12 PM

8/29/2022 12:11 PM

8/29/2022 11:52 AM

8/29/2022 11:22 AM

8/29/2022 11:20 AM

8/29/2022 11:01 AM

8/29/2022 10:57 AM

127 Kept using my wrong bank sort code 8/29/2022 9:41 AM

128 Had to pay direct debit,4 payments When I wanted to pay all at once

At the start of this season I had 2 cards registered with the ticket office I tried to cancel my debit card, and only use my credit card for the purchase of seaon / cccs tickets this did not happen and my debit card was used and put me in overdraught i had to cancel my card with the bank . to stop this.

I’ve two grandsons and my own ST’s renewing my own and one grandson east, the other grandsons just kept sending me round and round, when I managed to renew I never got the option of four payments and had to pay in one

As before, login issues, items not appearing or disappearing from basket, etc.

the link expires then you need another link sent as you cant just log on and buy them on the website. this happened to me this year and i got them refunded and then had get another email sent with a link

The process could be made easier

8/29/2022 9:26 AM

8/29/2022 9:16 AM

8/29/2022 9:14 AM

8/29/2022 9:09 AM

8/29/2022 9:08 AM

8/29/2022 8:54 AM

very difficult to navigate,frustrating to use 8/29/2022 8:52 AM

As before I don’t get a chance to purchase my season ticket as I gave it up 2 seasons ago 8/29/2022 8:42 AM

Not user friendly

I can never get tickets that I won’t for semi finals and finals for my son and i

8/29/2022 8:29 AM

8/29/2022 8:25 AM

complicated 8/29/2022 8:08 AM

Website is a joke , very temperamental 8/29/2022 7:59 AM

I am on the waiting list for a second ticket, I work overseas, whenever the sale has came about it is when I am away and I have had no notification

Kept getting error message, without a solution being suggested.

8/29/2022 7:58 AM

8/29/2022 7:54 AM

Club 1872 Contributors' Survey 5 / 7 116

117

118

119

120

121

122

123

124

129

130

131

132

133

134

135

136

137

138

139

140

141

142 Site froze and no human in ticket office

Been a my gees and never got the chance Previous to this you got your hopes up thinking you’d added to basket to then be told you couldn’t check out

Difficult to use the website

145 I was a season ticket holder for 25 years and ‘protested’ against the old board allowing dave king to take over Once that happened I had to join the waiting list Waited for a few years and was offered tickets but each time I attempted to select seats, they were gone It was not as simple as these specific seats are available to you it was a free for all Tried all different parts of the stadium, all seated individually but Each time was too late. Then they were all gone. Then mygers was introduced so I had to purchase 2 adults and a child just to get back onto the waiting As I’m not a season ticket holder I have little to no chance of tickets and therefore accumulating enough points to get a season ticket or the option of purchasing some tickets we are excluded.

146 Web site crashing

147 I live in the US and would prefer a straight American Express payment option, rather than having to go through our UK bank account feels a pretty antiquated process for an annual 1500 GBP purchase

Waiting list

8/29/2022 7:16 AM

8/29/2022 6:55 AM

8/29/2022 6:39 AM

8/29/2022 6:22 AM

8/29/2022 6:01 AM

8/29/2022 2:30 AM

8/29/2022 1:15 AM

Site crashes 8/29/2022 12:33 AM

Have to search to secure my ticket. RANGERS ticketing IT is a mess

151 Misleading advice, wrong account details, bad attitude from SLO communicating change of process to the public

152 Paying by finance, there are very little or confusing instructions and year on year I don’t find it easy to renew.

Hard to obtain

Had to use a different link (that was provided in the email but easy to miss) to pay by debit/credit card despite the website allowing you to proceed with the purchase via that method Very unclear and confusing even to those who would consider themselves very IT literate such as myself

Absolute shambles Purchased season tickets via the link on the renewal emails, I buy 3 Money was taken off for the tickets only to recieve email.advising I had clicked the wrong link. Renewals were thereafter cancelled and I had to go through the process again All the while money alreadt paid was not immediatley returned meaning finances were tight, in effect paying for 6 season tickets until money was returned Also cancelled my family group non season ticket home games which we had to do again. Tried to contact ticket office, no response returned awful service unfortunately

Hard to follow the process, particularly linking friends and family

Very difficult to incorporate changes No way of talking to anybody

None available

It seems over complicated Having to log in more than once to complete the process

Website is to complicated and the process takes to long We have 3 season tickets in our house which so the process is compounded and for some reason I can't see all tickets on the same page, have to log on and out for each season ticket

Payment problems

Same as before Won't take payment details, removes season ticket from basket Just a couple of the many continual issues.

Just the same as before , the website for purchasing is not fit for

8/28/2022 11:52 PM

8/28/2022 11:38 PM

8/28/2022 11:20 PM

8/28/2022 10:43 PM

8/28/2022 10:38 PM

8/28/2022 10:27 PM

8/28/2022 10:19 PM

8/28/2022 10:15 PM

8/28/2022 10:08 PM

8/28/2022 10:06 PM

8/28/2022 9:57 PM

8/28/2022 9:52 PM

8/28/2022 9:45 PM

Could not pay 8/28/2022 9:29 PM

Wouldn't let me access properly

8/28/2022 9:28 PM

Club 1872 Contributors' Survey 6 / 7

143

144

148

149

150

153

154

155

156

157

158

159

160

161

162

163

2022

164

165

Changing some details

Lack of engagement confirming success is frustrating general engagement is the worst I’ve experienced in any organisation

There are not any to be purchased

Just filling in adding cccs and family members

I am on the season ticket waiting list and last season I was offered two season tickets in different areas of the ground at that time my Son was FIVE he was hardly going to be sitting on his own

Kept emptying the basket

8/28/2022 9:20 PM

8/28/2022 9:19 PM

8/28/2022 9:16 PM

8/28/2022 9:15 PM

8/28/2022 9:12 PM

8/28/2022 9:07 PM

Not clear how to sign up for non season ticket matches and friends groups much worse than old system 8/28/2022 9:05 PM

Would not let me purchase

To be fair this season was automatic so was easy but my issue is with season ticket transfer a f the complete lack of transparency on it where you are in the queue and why you have to put one option of where to move to People, like myself, may be willing to move to numerous locations and there is no option and this restricts options

8/28/2022 8:58 PM

8/28/2022 8:57 PM

Impossible to get one with the Mygers system 8/28/2022 8:52 PM

Registering for away matches you have to login again after doing one match

8/28/2022 8:48 PM

Availability. 8/28/2022 8:46 PM

Trying to make contact 8/28/2022 8:45 PM

Not allowing me to select my seat as website claimed it was already in basket Had to let the session time out 4 times before it finally let me complete purchase

8/28/2022 8:44 PM

Website not fit for purpose no phone number for office 8/28/2022 8:43 PM

My season ticket purchase had an error, I did not notice that the money had been refunded to my account Nobody ever contacted me to tell me that they'd refunded my ST

Everything is over complicated. Takes for ever to order anything

Difficult to make request site not user friendly

8/28/2022 8:43 PM

8/28/2022 8:42 PM

Allocated me over 2 different accounts 8/28/2022 8:42 PM

It us not easy to use and iver the seasons I have experienced problems with it These range from the complexity of the website to having it refuse to acceot my credit card in the past

Wanted to pay using debit card but had to pay it over 4 months

Couldn’t buy tickets for my two seats for a European game.

It’s just in general the whole system is cumbersome and overly complicated

Not paying for MyGers

8/28/2022 8:41 PM

8/28/2022 8:40 PM

8/28/2022 8:39 PM

8/28/2022 8:37 PM

8/28/2022 8:36 PM

It is very cumbersome for what should be a simple tick of a box and submit 8/28/2022 8:35 PM

Away tickets distribution.

8/28/2022 8:34 PM

Club 1872 Contributors' Survey 7 / 7 166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

Q34 Please provide further details:

Answered: 53 Skipped: 2,101

# RESPONSES

1 Very limited facility Some with restricted view

2 We have seat in the Govan front row f mum is in a wheel chair which gets her to the stairs but have to help her up and down the stairs and no disabled toilets in the Govan stand She has stopped going to certain matches as yhe fans stand and she isn't able to for any length of time

3 I have mobility issues I requested a move to a single seat in Copland road frontI was moved to a seat 13 rows from the pitch and 3 seats in

4 All talk no action there would need to be more disabled facilities available to our most vulnerable supporters

5 Take my Father to hospitality as no disabled parking in normal games and very hard to get close to stadium other than car so always have issues trying to get him dropped off

6 Not enough provision for disabled people

7 wheelchair spaces too small and not enough spaces

DATE

9/20/2022 4:12 PM

9/20/2022 3:47 PM

9/20/2022 3:08 PM

9/20/2022 2:47 PM

9/20/2022 2:40 PM

9/18/2022 5:43 PM

9/5/2022 11:09 AM

8 Not all disabilities are visible 9/4/2022 8:07 PM

9 Lack of disabled car parking spaces close to the stadium foot print

10 Disabled facilities area is a total and utter disgrace Even Annan had the disabled supporters under cover Not only that parking is at the Albion car park which requires quite a push to the stadium and again my son can be soaked by the time he gets to the stadium. Then there is the state of the road around the stadium it’s full of holes and ruts that his wheels get stuck in No protection from the elements for our most vulnerable support who in my sons case is the only highlight in his life at times but getting a ticket of any sort is like gold dust but the Charity are great and give him a ticket when they can It needs sorted ASAP

It is a struggle for me to get from a car park (even if I manage to get into one)to the ground

9/4/2022 7:46 PM

9/4/2022 7:41 PM

9/4/2022 6:10 PM

I have Huntington’s disease and the facilities are very poor for major family club like rangers 9/3/2022 7:42 AM

My dad is blind. He needs to sit down to use toilet and facilities are disgraceful. Also he doesn’t get any discount on season ticketZ as in concession price

9/2/2022 7:11 AM

Stairs at to top of main stand need barriers to hold on to going down to seat 9/1/2022 10:04 PM

Have contacted the disability matters email address requesting help with access and have never received a response.

I’m looking for disabled parking at the Albion but it’s difficult to get contact

My cousin is disabled and the where they are housed within Ibrox is disgraceful especially when the weather is horrendous

I applied for the use of the central lift, which I received I have reduced sight and pins in my knee Whilst I’m happy with this , I am concerned that I’m not receiving my Mygers points as at times there is no record of my attending games No turnstile etc

If we use a disability scooter it's not clear where it goes

9/1/2022 9:58 PM

9/1/2022 9:42 PM

9/1/2022 8:37 PM

9/1/2022 6:50 PM

9/1/2022 6:25 PM

No help despite request 8/31/2022 11:56 PM

space for wheelchair too small, view blocked by police/stewards and not enough spaces 8/31/2022 1:31 PM

tried to get assistance with my Daughter being Autistic and had no help or information available to help 8/31/2022 12:58 PM

Club 1872 Contributors' Survey 1 / 3

Father has type 2 diabetes and other health issues that restricts his mobility. Parking a car is a major problem

Very poor internal access to seating for anyone with limited mobility

Not enough and no space as some need carers and are filthy

Seems understaffed, took a long time to process request and comms irregular Meeting disability needs is the law not an option

Better disabled access to top decks My wife no longer attends because the stairs are too much This is 2022

8/31/2022 10:14 AM

8/31/2022 8:48 AM

8/31/2022 8:03 AM

8/31/2022 8:00 AM

8/31/2022 7:03 AM

No disabled parking close to ground 8/31/2022 2:24 AM

Disabled supporters have been promised some better viewing areas but not materialised 8/31/2022 1:55 AM

I need to use the lift but still waiting on my form My mother in law has a lift pass and we go in the lift with her no problem.

As a older supporter with walking difficulties I find it difficult to get to my seat in the sandy jardine rear

8/31/2022 12:03 AM

8/30/2022 10:04 PM

Last AGM the club said this would be addressed as matter of priority nothing has done nothing at all 8/30/2022 9:12 PM

There ate no disabled facilities in the SJF 8/30/2022 8:52 PM

I have a season ticket in the club deck and I can’t use that seat I am still waiting for a seat move 8/30/2022 8:50 PM

Like your Marketing process 8/30/2022 8:46 PM

My father uses the lift to the club deck which hasn’t worked properly for years 8/30/2022 12:54 PM

Grab rails in at least one of the cubicles. 8/29/2022 9:32 PM

My son is a season ticket holder in the disabled section and has been for 25 years now In all that time there has been practically no improvement in facilities for the disabled fans sited in the front of the enclosure. The disabled facilities at Ibrox Stadium are scandalously bad and urgently needs to be addressed by the club

The disabled seem to be treated as an afterthought, rather than have a designated area that caters for their needs!

8/29/2022 2:50 PM

8/29/2022 11:28 AM

Disabled seating area has poor views and is too out in the open. There aren’t enough disabled toilets 8/29/2022 9:11 AM

to get a space for others who don’t have a

spaces And I

at 1 15 1 30pm

8/29/2022 7:26 AM

8/29/2022 12:27 AM

8/28/2022 11:59 PM

lifts to help with access to the club deck which would’ve been helpful to

for

that there

for

this

opportunity to enter a

means

have

8/28/2022 9:24 PM

8/28/2022 9:22 PM

8/28/2022 9:12 PM

8/28/2022 8:59 PM

8/28/2022 8:54 PM

the

with regards to issues with

8/28/2022 8:49 PM

his

Very

Club 1872 Contributors' Survey 2 / 3 23

a larger person the turnstiles are a bit tight

42 To open to the elements not appropriate

43 Parking is terrible I have a parking badge from club but hard

badge using

arrive

traffic permitting

44 On a visit I was unaware

was

know

someone I was with

45 They get soaked when it rains

46 MyGers needs abolished I don’t need to pay £40 for a tin badge and

ballot when I go to every game It appears applying for Livingston

you

no chance

a ticket

Hibs, Celtic, Aberdeen or Hearts How is

a loyalty scheme?

47 Can't see match for stewards going through meaningless drills

48 No really a good area for disabled fans

49 Being unable to speak to ticket office I was unable to get ticket for my autistic grandson in the disabled section. He struggles with loud noise.

50 I have tried to engage with

disability officer and he fails to reply

dad and

needs on

matchday.

poor service.

51 We have a fan on our bus who we r trying to move in to disabled and getting no where.

52 Nor good enough

53 The disabled Facilties at the ground are a joke , the so called upgrade in blue Skye lounge actually half’s the number of hospitality wheeelchair spaces

8/28/2022 8:44 PM

8/28/2022 8:41 PM

8/28/2022 8:38 PM

Club 1872 Contributors' Survey 3 / 3

Please detail any issues you have had when travelling abroad to watch Rangers.

Answered: 575 Skipped: 1,579

RESPONSES

I live in New Zealand The main issue that I have had when travelling abroad to watch Rangers is that Ibrox is tens of thousands of miles away and it costs a bob or two to get there!

DATE

9/25/2022 3:42 AM

N/A 9/23/2022 11:31 AM

Disorganisation 9/23/2022 7:57 AM

lack of dialogue between away club and our club re expectations

9/22/2022 12:11 PM

N/A 9/21/2022 11:21 PM

Seville enough said ! Scandalous treatment of supporters 9/21/2022 7:37 PM

Mostly stemming from CtM and cancelled flights! 9/21/2022 7:03 PM

Lack of water and cover in seville The slow access to the ground in Braga and Seville was annoying but understandable. 9/20/2022 10:13 PM

N/a 9/20/2022 8:32 PM

N/A 9/20/2022 7:26 PM

Rangers send out travel brief and we have already left No water in Seville 9/20/2022 6:58 PM

Last time i was abroad following the Rangers was in the 80's!!!

9/20/2022 5:28 PM

The shambles that was Seville stadium 9/20/2022 4:48 PM

n/a 9/20/2022 4:34 PM

Mainly treated like cattle by foreign police 9/20/2022 4:06 PM

The difference between our good behaviour abroad and the terrible treatment fans receive when abroad is massive 9/20/2022 4:06 PM

not personally but friends told me about the problems at europa final

9/20/2022 4:05 PM

Not applicable 9/20/2022 4:05 PM

N/A 9/20/2022 4:00 PM

9/20/2022 3:49 PM

9/20/2022 3:41 PM

Braga away in February

was

I vowed never again to travel to an away game That stadium is an accident waiting to happen I then couldn't miss the Europa League Final this year so travelled to Seville, and then again this was far from satisfactory, but still not as bad as Braga

away

season,

9/20/2022 3:41 PM

9/20/2022 3:37 PM

9/20/2022 3:33 PM

9/20/2022 3:26 PM

9/20/2022 3:04 PM

9/20/2022 3:01 PM

Club 1872 Contributors' Survey 1 / 20 Q41

20 Not been abroad

21 Last minute cancellations of official club partner flights

2020

an absolute nightmare and

2020

23 Horrendous experience with police and no catering

Europa league final

24 Uefa in Seville When is it they apologise

25 Cancellations of travel / trips

26 Poorly handled aftermath of the shocking treatment at UEL Final

27 I am abroad! I live in New York and am a Big Apple Bear.

28 Brondby, poor stadium access and heavy handed policing Lyon

last

appreciate

the short notice in being allowed to access tickets but tickets were made available for sale by club officials in the city centre both the night before and morning off the match with no prior communication to the fans that had travelled, we walked 2 miles to the location the club officials had been located to find they'd left 15 mins beforehand

They take to long to allocate tickets through MyGers if you are not in gold i e got offered a ticket for PSV from Rangers the day before the game abroad

None do It myself

9/20/2022 2:55 PM

9/20/2022 2:52 PM

N/A 9/20/2022 2:52 PM

Na 9/20/2022 2:48 PM

Seville enough said!!! 9/20/2022 2:46 PM

Policing and general supporter handling at Seville, a total contrast to Leipzig 9/20/2022 2:45 PM

n/a 9/20/2022 2:37 PM

Ctm are only interested in profit 9/19/2022 2:42 PM

N/A 9/19/2022 2:35 PM

I don't travel abroad to watch Rangers.

Stadium in Seville was not fit for a European final, no food, no water, poor stewarding and policing. Travel via CTM had issues on travel back, but I believe a lot of this was down to poor/limited airport staffing and facilities in Malaga Was also disappointing that after flying direct to Seville that for the return we had to travel to Malaga for flights home

Policing, lack of organisation, poor planning

9/12/2022 6:58 PM

9/12/2022 8:37 AM

9/8/2022 6:08 PM

N/A 9/7/2022 5:14 PM

Cancellation of flights by Iberia for the Europa League Final

9/7/2022 5:02 PM

N/A 9/7/2022 11:41 AM

This issue isn’t with Rangers when abroad, it’s the treatment of the fans, the UEL final in Seville was disgusting but it appeared that the Frankfurt fans had pretty much the same experience I see Liverpool got a full apology from UEFA where as we didn’t, that’s not right The club should have followed this up more as the situation in the stadium was extremely dangerous!

I make my own arrangements when travelling abroad for games

Ticketing for the europa final was a shambles, uefa mostly to blame, lost phone and wouldn’t print me a ticket until 10 mins before kick off while printing out tickets for Frankfurt fans no problem. The the water and food issue at the stadium was very near criminal how that was allowed to happen Having to go to the toilets to pour water over myself to keep cool while very dehydrated until I left the stadium and stopped at a shop

9/7/2022 9:45 AM

9/6/2022 7:22 PM

9/6/2022 5:25 PM

Tried to get to Seville with CTM fell not far short with My Gers points hopes raised then dashed 9/6/2022 4:27 PM

none 9/6/2022 9:52 AM

I live in the Shetland isles it costs a fortune to get of the island I would pay to see live games of Rangers on Rangers TV like the supporter’s abroad do.

Official club package to Leipzig saw fans get about 3 hours free time prior to kick off and the rest was travelling to an airport 90 mins away. £1000 it cost me for me and my son to spend majority on a plane or bus Organisation of flights on the way back was a shambles as well

Attacked as hospitality guest at Brondby

Planes not leaving on time, poor communication from Rangers & CTM staff and also club staff being off hand with fans as if they are doing them a favour by letting them on the trip

9/6/2022 9:28 AM

9/6/2022 7:59 AM

9/6/2022 6:49 AM

9/5/2022 9:30 PM

9/5/2022 8:10 PM

Club 1872 Contributors' Survey 2 / 20

52 None

None

N/A

9/5/2022 5:27 PM

9/5/2022 5:25 PM

n/a 9/5/2022 12:42 PM

I live abroad, now that UK is out of EU I cannot progress throught ticket allocation points to attend away european games as I have to pay further tax on any goods that would earn me points, when importing to cyprus I find that the ticketing staff shows preference to "favourite fans" I also have a problem with the members of the union bears who seem to think that they are a law unto themselves and can do what they want often embarrassing Rangers in the process{flares ,bigotry etc} Rangers seem to accept this and do nothing about them

9/5/2022 11:37 AM

none 9/5/2022 11:21 AM

n/a 9/5/2022 11:11 AM

Have never managed to receive a ballot for any away games so far so cannot comment 9/5/2022 10:50 AM

Numbers underestimate 9/5/2022 10:38 AM

Think it’s more to do with policing abroad they are quite intimidating e g Seville, Copenhagen 9/5/2022 9:24 AM

Seville was a disgrace Police heavy handed, no water in stadium and stadium in general wasn’t fit to hold a Final

When going to Seville there was a extreme lack of communication from the police when the travelling supports busses were moved and this resulted in a large group of people roaming the streets lost, trying to find their buses back to other parts of Spain and Portugal. Also, there was a horrific lack of water available at both stadiums

9/5/2022 8:39 AM

9/5/2022 8:28 AM

I haven’t travelled abroad for a long time 9/5/2022 7:57 AM

The Seville shambles, delays to flights resulting limited time being spent at location and spending most of it travelling Now the prices are ridiculous

Spanish police through me down a flight of concrete stairs in the Nou Camp, Barcelona 2007 Breaking my leg in 3 places, having had to have an operation, 4 months off work and left with permanent acute arthritis as a result.................I was just looking for my official match seat that I brought officially through the Rangers Travel Club

No issues. I attended Seville, traveling from west coast of USA. I live in the states so RTV is key and they do a good job My trip to Seville had no issues

9/5/2022 6:40 AM

9/5/2022 6:17 AM

9/4/2022 11:42 PM

Seville stadium, access, lack of anything to eat or drink inside 9/4/2022 11:28 PM

9/4/2022 10:56 PM

9/4/2022 10:53 PM

9/4/2022 10:37 PM

Gers

& always miss out on

scheme is a farce as you never get to gold currently in

Plus the

through the club has over inflated

9/4/2022 10:32 PM

9/4/2022 9:51 PM

9/4/2022 9:24 PM

9/4/2022 9:23 PM

9/4/2022 9:16 PM

9/4/2022 9:12 PM

9/4/2022 9:03 PM

9/4/2022 8:58 PM

9/4/2022 8:46 PM

9/4/2022 8:43 PM

Club 1872 Contributors' Survey 3 / 20 54

70 Getting a ticket

71 None

72 Police brutality

73 Can’t get tickets as my

points

diver

tickets.

travel options

pricing in comparison to other clubs

74 Not being able to attend

75 Just the Seville debacle but not rangers’ fault

76 Policing of fans in Seville was very poor

77 Non

78 Poor treatment from authorities

79 Unable to travel abroad due to family commitments and nothing to do with the club

80 Never had a problem

81 Too old now to follow the team abroad

82 Delays, lack.of Communication

Policing issues only. Sevile was bad with police for directions etc facilities were terrible in stadium

At the final in Seville as an example we wa fans were treated despicable!! Ave watched rangers quite a bit in Europe lately and a think the police and stewards at grounds treat us absolutely terrible

9/4/2022 8:41 PM

None 9/4/2022 8:21 PM

Flight delays, bus meeting points changed or miscommunicated

We will take the Ajax situation I qualified for a ticket for the game I emailed ranger about I asked if my nephew and also my carer could pick my ticket up as im disabled and can’t stand too long in a que and was told no I had to go in person with id

9/4/2022 8:11 PM

Not enough help and support is given to supporters with varying degrees of mobility difficulties 9/4/2022 8:03 PM

The treatment we received in Seville was nothing short of embarrassing, treated like scum on all public transport and by the local police The stadium was an embarasment

not applicable

9/4/2022 8:03 PM

9/4/2022 8:02 PM

N/A 9/4/2022 7:48 PM

N/A 9/4/2022 7:43 PM

The uefa final was a farce the way we were treated was a disgrace 9/4/2022 7:32 PM

Not applicable 9/4/2022 7:21 PM

Stewards not helpful when stairwells are full 9/4/2022 7:21 PM

Stadium entry to most away games is inhuman in terms of how the fans are treated. 9/4/2022 7:17 PM

Late travel cancellations from TCM Shocking delays to flights at airports not equipped to support the volumes of fans with little to no communication of what’s going on. Over aggressive policing Shocking treatment re water to drink in very warm climates, Sevilla & Eindhoven as examples

I am unfit to travel.

9/4/2022 7:16 PM

9/4/2022 6:12 PM

N/A 9/4/2022 2:41 PM

None 9/4/2022 2:40 PM

N/A 9/4/2022 12:45 PM

Entrance to Europa cup final 9/4/2022 10:21 AM

Treatment of fans away to braga was a disgrace in stadium,holding us in for far to long and so seville was shocking way made to wait in heat without water etc 9/4/2022 2:19 AM

Zero assistance from the club 9/3/2022 6:04 PM

N/A 9/3/2022 1:03 PM

Usual issues everyone else had at the match in Seville

9/3/2022 10:01 AM

N/A 9/3/2022 9:23 AM

Due to my illness I don’t travel 9/3/2022 7:48 AM

I was in Seville,but I don’t believe the issues there were to do with the club

9/3/2022 4:59 AM

Aquiring match tickets 9/2/2022 7:23 PM

None 9/2/2022 6:37 PM

9/2/2022 5:07 PM

9/2/2022 4:21 PM

No opportunity as I live in Australia 9/2/2022 2:59 PM

Club 1872 Contributors' Survey 4 / 20 83

100

101

102

103

104

105

106

107

108

109

110

111

112 None

113 n/a

114

N/A

Treatment of fans by local Police EG at Seville we were herded towards the stadium like animals in the blistering heat, and they held us up at various stopping points for no reason whatsoever. Elderly supporters were really struggling. They then got into their riot gear without reason Myself and many others were of the mind they wanted trouble to start They also took personal items off people that were on UEFA's approved list for no reason whatsoever My ticket for Seville cost 150 EURO's, and that Stadium, along with its lack of basic facilities was an utter disgrace for the money paid How any delegate in their right mind could have approved that for a major European Final is well beyond my comprehension. It was disgraceful.

9/2/2022 2:47 PM

9/2/2022 2:34 PM

None 9/2/2022 2:33 PM

Difficult to obtain tickets 9/2/2022 1:23 PM

No issues, always make my own way 9/2/2022 11:27 AM

not traveled for a number of years. 9/2/2022 10:18 AM

Heavy handed policing, massive quing 9/2/2022 10:05 AM

N/a 9/2/2022 9:59 AM

N/A 9/2/2022 9:33 AM

Had items discarded prior to entry to games , Battery pack and such like and herded like cattle to the stadiums 9/2/2022 8:26 AM

Fans are reasonably treated by local’s, very badly treated by policing

9/2/2022 8:17 AM

n/a 9/2/2022 8:12 AM

None 9/2/2022 7:54 AM

Got turned away with match ticket in Copenhagen 9/2/2022 7:54 AM

Ticket collection 9/2/2022 7:13 AM

Attacked by foreign Police 9/2/2022 7:01 AM

Europa League stadium issues which were well documented 9/2/2022 3:20 AM

The shambolic behaviour at europa league final in seville, the way the fans were treated not being given access to water in the heat was terrible 9/2/2022 1:33 AM

N/a 9/1/2022 11:43 PM

I live in NI so I make own way and meet up with friends 9/1/2022 10:47 PM

Tickets 9/1/2022 10:40 PM

There is no issues other than the price of the packages 9/1/2022 10:27 PM

No e 9/1/2022 10:01 PM

None 9/1/2022 10:01 PM

N/a 9/1/2022 9:44 PM

Police heavy handed particularly in Spain for no reason 9/1/2022 9:33 PM

Flights unreliable, issues getting into the ground in Seville, not being treated as human beings. 9/1/2022 9:31 PM

N/A 9/1/2022 9:26 PM

Travel independent have to source tickets from others to follow my team went to every away euro game last season 9/1/2022 9:10 PM

Price of air fares are far to high when travelling to support Rangers 9/1/2022 9:06 PM

I travel independently due to

no club representatives to help

9/1/2022 8:58 PM

9/1/2022 8:57 PM

Club 1872 Contributors' Survey 5 / 20 115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

costs

146

supporters

Europa League Final no water

9/1/2022 8:57 PM

Traveled independent 9/1/2022 8:56 PM

N/a 9/1/2022 8:55 PM

None 9/1/2022 8:54 PM

Price of the official flights are so expensive 9/1/2022 8:40 PM

Police 9/1/2022 8:37 PM

The spectator stadium in Seville was poorly staffed I had to wait 65mns to buy water which should have been freely provided in dangerous 30 degree plus temperatures

9/1/2022 8:36 PM

None 9/1/2022 8:34 PM

Been unsuccessful in travel ballet with CTM 9/1/2022 8:32 PM

Assaulted by foreign police 9/1/2022 8:30 PM

Pre conceptions 9/1/2022 8:27 PM

Police security and stewarding is poor and aggressive 9/1/2022 8:27 PM

Poor flight facilities and communication of flight delays 9/1/2022 8:27 PM

Heavy handed policing in Seville No recourse to recover expensive items, eg phone chargers 9/1/2022 8:22 PM

None 9/1/2022 8:19 PM

N/A 9/1/2022 8:17 PM

Too many but the most worrying were crushing in Vienna and lack of water in Seville 9/1/2022 8:17 PM

Seville no water Costs a forture Hard to get tickets as I don't live in Scotland so therefore can't get the mygers points

9/1/2022 8:16 PM

N/A 9/1/2022 8:15 PM

N/A 9/1/2022 8:14 PM

The treatment of fans at Seville was a disgrace.

9/1/2022 8:14 PM

Don’t travel to games 9/1/2022 8:13 PM

Very expensive 9/1/2022 8:12 PM

Kettling and lack of communication from threatening police 9/1/2022 8:12 PM

Water inaccessible, queues, ticketing and policing 9/1/2022 8:11 PM

Only issue was in viewing stadium in seville when items were taken of you, as there was only one set of supporters in ground was ludicrous decision, we are still waiting an appolgy from Uefa

9/1/2022 8:11 PM

N/A 9/1/2022 8:09 PM

Only at stadium at Sevilla, treated like animals, and the issue over water and drinks 9/1/2022 8:06 PM

the much highlighted trip to Seville 9/1/2022 8:05 PM

Never done so 9/1/2022 8:05 PM

Don’t travel abroad very often with them 9/1/2022 8:04 PM

No experience 9/1/2022 8:03 PM

None, however I've not used the current supplier 9/1/2022 7:02 PM

Being dropped off no where near fan zone with no one available to give directions to the stadium Having to travel miles for return journey 9/1/2022 6:27 PM

N/A 9/1/2022 5:16 PM

Club 1872 Contributors' Survey 6 / 20 147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

n/a

9/1/2022 3:50 PM

Don't travel abroad 9/1/2022 3:26 PM

N/a 9/1/2022 2:22 PM

no issues 9/1/2022 2:00 PM

Trouble with police, kept in after the game, herded in 9/1/2022 1:36 PM

Seville was the worst supporters I’ve ever experienced going abroad Overhanded police and security and Health and safety was non existent in that heat with zero water available for sale etc

9/1/2022 12:06 PM

The Seville stadium fiasco 9/1/2022 11:30 AM

None 9/1/2022 10:25 AM

Poor communications, overpriced, trips cancelled at last minute.

9/1/2022 10:15 AM

n/a 9/1/2022 10:14 AM

Water etc taken off of us by security at the beam back in Seville 9/1/2022 9:53 AM

N/A 9/1/2022 9:45 AM

Sevilla was disgusting, buses parked over 8km away, no water given in the stadium in 40 degree heat 9/1/2022 9:26 AM

No water in Seville. UEFA to blame for that one..... 9/1/2022 8:46 AM

I haven't travelled abroad to watch Rangers 9/1/2022 8:02 AM

local police attacks, tear gassed attached by rival ultras you name it 9/1/2022 7:41 AM

9/1/2022 7:39 AM

Ticketing is impossible unless you're gold mygers

9/1/2022 7:24 AM

n/a 9/1/2022 7:23 AM

French and Spanish police are brutal 9/1/2022 7:14 AM

None 9/1/2022 7:12 AM

N/A 9/1/2022 6:59 AM

The communications from local authorities can be poor, but that’s not Rangers fault Rangers and many other teams have issues in European countries as long as Rangers keep highlighting these issues, I’m not sure what else they can do The 2022 euro finals is an example of this Both were a shambles, but the champions league gets more profile due to the stature of the competition and/or the clubs involved

9/1/2022 6:16 AM

Travel chaos Police brutality witnessed Though I have to say that the hospitality in Seville was brilliant! 9/1/2022 4:50 AM

None 8/31/2022 11:31 PM

Lack of information when flight delayed at Seville 8/31/2022 11:19 PM

Think the problems in Seville have been well documented but don’t see the club pursuing to get change more interested in marketing another new kit 8/31/2022 11:19 PM

I make my own arrangements and haven’t had any very bad experiences, just the occasional group of the other teams support looking for aggravation

8/31/2022 11:17 PM

N/A 8/31/2022 11:15 PM

none 8/31/2022 9:39 PM

When preparing for Seville the club told fans power banks to charge mobile phones were allowed into the stadium When we were being searched to gain entry to the stadium everyone’s power bank was taken from them and thrown into a large bin

8/31/2022 8:24 PM

Club 1872 Contributors' Survey 7 / 20 182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

213 The complete lack of support for us at the Europa league final I was drinking tap water from a toilet and still haven't had an adequate explanation. Also, some of the police in the vicinity of the stadium were "heavy handed"

214 Had issues getting into overcrowded stands with tickets bought from the club with no help from the clubs stewards on numerous occasions

8/31/2022 8:03 PM

8/31/2022 7:31 PM

don't travel abroad 8/31/2022 6:33 PM

None 8/31/2022 6:01 PM

None 8/31/2022 5:57 PM

218 Heavy handed police at Braga, No drinks in stadium at Seville.

Seville stadium,water issues and getting served uncooked hotdogs

Spanish police in particular have treated us appallingly, over zealous with their batons and man handling and absolutely no communication with supporters

221 The Seville final was an utter joke 5 hours with out a drink of water not enough was made of this the same as everything else we have just to shut up and get on with it

8/31/2022 5:45 PM

8/31/2022 5:33 PM

8/31/2022 3:41 PM

8/31/2022 3:31 PM

222 Flight delays and long transfers 8/31/2022 3:23 PM

223 I have no issues I reside in Mallorca 8/31/2022 3:09 PM

No issues when in members club 8/31/2022 2:46 PM

None go independently 8/31/2022 1:54 PM

None 8/31/2022 1:05 PM

227 went to the EUFA cup final and ,were treated terrible,on way into stadium and inside when the stadium run out of basic water

228 CTM organisation skills are non existent CTM are ridiculously overpriced Sports Options better organised but still a rip off Ticketing through the ballot is a joke also Why should sports option gets tickets before silver/gold MyGers members

229 Flights being cancelled Over pricing of flights Not taking us up to the grounds and having to make our own way there No one from CTM visible after the games

8/31/2022 1:01 PM

8/31/2022 12:49 PM

8/31/2022 12:28 PM

230 N/A 8/31/2022 12:27 PM

231 The police and steward’s are generally arrogant, bullies and confrontational. At games they take everything off you including water, phone chargers, battery packs and even sun cream

8/31/2022 12:11 PM

232 none 8/31/2022 11:59 AM

N/A 8/31/2022 11:58 AM

Charging extra for match tickets, once you have paid 8/31/2022 11:53 AM

I went to the Braga game in Braga This involved an overnight stay I booked a local hotel but it was some way out from the centre of Braga After the game I walked to the city centre however there were no taxis or other means to get back to the hotel I bumped into a party of CTM and club representatives that were staying at the same hote as me I asked for help and they were hopeless. They basically left me to my own devices. I spent the next 6 hours wandering around Braga along with lots of other supporters trying to finbd a way of getting back to the hotel (where my passport and other tiems were) Luckily I was helped by two local ladies that phoned round all the local taxis and eventually this was successful The next day I made my views known to CTM and rangers reps and their response was unsatisfactory. I raised the issue on my return via email and website again without a satisfactory response I made to clear that in future if I was travelling abroad for a game that involved over night stay that I would be going independently in future In fairness, CTM were better than the ranfer reps in my view the rangers reps are only there for a jolly and they were not interested in helping me out when I needed help.

8/31/2022 11:45 AM

236 Tickets 8/31/2022 11:42 AM

237 Not enough support in getting flights to destinations Left to our own to get hotels etc Tickets 8/31/2022 11:32 AM

Club 1872 Contributors' Survey 8 / 20

215

216

217

219

220

224

225

226

233

234

235

are never enough A lot of our supporters watch from pubs etc in the vicinity rather than in the stadiums. Our European policing of our fans is not as good compared to scotland. I feel We are dealt as second class citizens abroad There always seems to be an edge when we are away But I don’t feel that’s the case when visiting fans come to Ibrox

238 Lack of information

239 Treatment and facilities in Seville were a disgrace Busing in Belgrade was a shambles Told just get on any bus? When questioned CTM staff they said there were would be plenty buses. Told them about my concerns Later gets on bus and was asked by same person to prove I had booked with CTM as bus was full Leipzig airport also a disaster and very flippant treatment from RFC officials Some officials seem to be of opinion that it’s a day trip for them

8/31/2022 11:11 AM

8/31/2022 11:04 AM

240 Na 8/31/2022 11:02 AM

No help or assistance at all in Seville

242 Have not travelled for awhile.

243 Lack of support for the fans from over zealous policing

244 I travel independently to Rangers European away games The only issue I've had was at the Europa Final and there was no water facilities

8/31/2022 11:01 AM

8/31/2022 10:55 AM

8/31/2022 10:53 AM

8/31/2022 10:45 AM

Have not travelled abroad for 2 years will do so this year so my experiences are from before 2020 8/31/2022 10:16 AM

Seville Held back from entering stadium No water in stadium 8/31/2022 10:06 AM

Don’t travel to watch the team 8/31/2022 9:54 AM

Everyone knows the shambles at Europa Final for lack of water and food!! My son and I where at the game and it was so disappointing what Seville FC, stewarding and Police treatment to Rangers Supporters

8/31/2022 9:47 AM

Sunburn and too many defeats 8/31/2022 9:39 AM

Not been 8/31/2022 9:23 AM

Very little information given to those travelling out with official travel clubs , travelling via Rangers partners is very expensive 8/31/2022 8:51 AM

Never get tickets 8/31/2022 8:50 AM

Extortionate prices to travel Heavy handed policing 8/31/2022 8:32 AM

Water in the stadium Seville. 8/31/2022 8:19 AM

PERSONALLY NONE MYSELF 8/31/2022 8:18 AM

N/a 8/31/2022 8:17 AM

Getting into stadiums is the main issue 8/31/2022 8:10 AM

Had a vape and power bank taken off me in Seville. 8/31/2022 8:08 AM

n/a 8/31/2022 8:06 AM

Getting match tickets 8/31/2022 8:06 AM

Just the appalling treatment of fans st the Europa League final in Sevilla There was a feedback report on what happened at the Champions League final in Paris with Liverpool, where’s the Europa League final equivalent?

In Seville myself and my son were manhandled by Spanish police when entering the stadium Was unprovoked and out of order

8/31/2022 8:03 AM

8/31/2022 8:00 AM

Seville Europa league final stadium was poor and difficult to navigate No available water Very limited options for supporters to travel through/ arranged by the club 8/31/2022 7:55 AM

Flights delayed people out on wrong planes and having to swap over prices are ridiculous 8/31/2022 7:42 AM

Treatment in STADIUM AT SEVILLE TREATED LIKE ANIMALS 8/31/2022 7:33 AM

Club 1872 Contributors' Survey 9 / 20

241

245

246

247

248

249

250

251

252

253

254

255

256

257

258

259

260

261

262

263

264

265

266 Getting tickets

267 Attended Europa Lge Final Accessing ground and treatment within the stadium was not what I was hoping for. Really poor. No communication on any follow up by the club. Just brushed under the carpet

Unsafe entry to stadium.

8/31/2022 7:11 AM

8/31/2022 7:10 AM

269 Unless you go on the day trip it’s unlikely you get tickets for the away end and end up buying a ticket in the home end 8/31/2022 6:57 AM

270 N/A 8/31/2022 6:30 AM

271 Heavy handed security 8/31/2022 6:24 AM

272 Heavy handed policing is the main problem. This has happened in many European cities over the years We are dehumanised is Scotland and it seems to follow us abroad

8/31/2022 6:21 AM

Attended Europa cup final and my experience in and around the stadium was appalling and as such will never go to a European match again 8/31/2022 6:14 AM

274 Not applicable.

8/31/2022 5:58 AM

None 8/31/2022 5:57 AM

276 Seville was a disgrace at stadium Police heavy handed taking away battery packs etc 8/31/2022 5:51 AM

Costs 8/31/2022 2:56 AM

Cancelled flights, 8/31/2022 2:26 AM

Communication, organisation ,control and movement of supporters buses 8/31/2022 2:22 AM

Heavy handed policing Inflated prices for travel 8/31/2022 1:16 AM

281 Not Applicable Have never been able to obtain a ticket 8/31/2022 1:08 AM

N/A 8/31/2022 12:59 AM

It’s probably not the clubs fault, it’s mostly other teams supporters causing issues tbh 8/31/2022 12:20 AM

Only a couple of times the final of Europe was terrible 8/31/2022 12:04 AM

None, unable to travel abroad to support due to personal finance 8/30/2022 11:38 PM

286 Recently prices have been ridiculously high 8/30/2022 11:26 PM

287 Ticket collection changed location on social media in Belgium when not everyone uses social media especially older supporters 8/30/2022 11:09 PM

288 Kettling by Spanish police for no reason and lack of water at Seville Europa cup final 8/30/2022 11:01 PM

289 N/A 8/30/2022 10:59 PM

290 Heavy handed policing & stewarding, treated like cattle, kettled and unprovoked attacks with batons Spanish police are the worst! 8/30/2022 10:44 PM

291 Barriers to accessing disabled assistance. Lack of amenities within and outwith stadiums. Disregard of visiting Rangers fans and their safety/travel etc E g Braga after a lengthy period of time being held back in the stadium We were unable to make our train from Braga to Porto Which resulted on myself and my son (who is is on the Autism Spectrum) being stranded for hours (middle of the night) trying to get a taxi. Along with hundreds of other fans, this was quite an ordeal However, my son was completely distressed at being enclosed after the 90mins A distressing eve and treated like ‘animals,’ is completely unacceptable Seville I’m sure my statement on that would on serve to reflect of thousands of others! Again, treated with utter contempt and hostility there too Being treated unfairly is one thing However, the impact on your safety poses another set of concerns. We had young individuals with us who had their mobile battery packs etc taken from them They & we were wandering the streets of Seville into the early hours trying to locate the group An extremely scary situation for ourselves as parents Transport was missed Alternative transport came at a cost and another experience of contempt experienced… unfortunately!

8/30/2022 10:43 PM

Club 1872 Contributors' Survey 10 / 20

268

273

275

277

278

279

280

282

283

284

285

292 N/A

293 Everything has to be individually booked by supporters and travel companies and air lines charge extortionate prices

294 Seville, if you aren’t aware of the issues Rangers fans faced outside and inside the ground, then you should either resign or find out!

295 CTM/SO Price of trip, busses not turning up, busses being late, flights being late Policing/stewarding cattled, baton happy, aggressive, unhelpful

296 Lack of water at games

297 I’ve not been for a number of years.

298 Big issues were at Seville when we were treated terribly inside the stadium, not enough people serving at kiosk, not enough supplies at kiosk, not enough water at the kiosk… also I was in the stadium early and managed to get a bottle of water that wasn’t enough for a 4 5hour being in the stadium, before the game even started they were running out of basics like water resorting to people drinking tap water, we’re actually lucky as a fan base that we never lost anybody inside that stadium and that’s no exaggeration of the situation…

8/30/2022 10:35 PM

8/30/2022 10:28 PM

8/30/2022 10:27 PM

8/30/2022 10:24 PM

8/30/2022 10:22 PM

8/30/2022 10:20 PM

8/30/2022 10:18 PM

299 No comment 8/30/2022 10:17 PM

None 8/30/2022 10:17 PM

None 8/30/2022 10:14 PM

Attitude of local police lashing out at supporters who are doing nothing wrong 8/30/2022 10:10 PM

No travelled abroad to watch yet 8/30/2022 10:06 PM

When younger I used supporters buses 8/30/2022 10:06 PM

None always travel outside out Rangers 8/30/2022 9:57 PM

N/A 8/30/2022 9:49 PM

No issues 8/30/2022 9:48 PM

N/A 8/30/2022 9:45 PM

None 8/30/2022 9:43 PM

Never been able to get a ticket 8/30/2022 9:20 PM

Heavy handed approach by police and stewards and away fans, 8/30/2022 9:15 PM

Multiple times handled terribly be the local police Non worse than the final in seville 8/30/2022 9:15 PM

None as I lived abroad at the time 8/30/2022 9:06 PM

N/A 8/30/2022 9:00 PM

Lack of facilities Heavy handed policing/stewarding 8/30/2022 8:53 PM

N/a 8/30/2022 8:49 PM

None, made our way. Don’t expect help 8/30/2022 8:48 PM

Na 8/30/2022 8:42 PM

N/A 8/30/2022 8:42 PM

None 8/30/2022 8:41 PM

Can’t get tickets 8/30/2022 8:41 PM

Trying to get a ticket The MyGers scheme makes it nearly impossible unless you spend a fortune to build points 8/30/2022 8:39 PM

Treatment of fans in Seville was deplorable I attended the final with my 15 year old son and the treatment we received in the stadium was beyond belief . 8/30/2022 8:37 PM

Club 1872 Contributors' Survey 11 / 20

300

301

302

303

304

305

306

307

308

309

310

311

312

313

314

315

316

317

318

319

320

321

322

323

N/A

8/30/2022 8:33 PM

Lack of rangers representatives outside the stadium to give guidance and translation as to what the local police and stewards are doing in terms of letting fans access the stadium 8/30/2022 8:30 PM

Generally fine Foreign police in certain countries can be hostile towards supporters 8/30/2022 8:30 PM

N/A 8/30/2022 8:30 PM

Went to Seville… treated animals by police treated worse by Seville FC and Uefa. Felt like we weren’t welcome People of Seville were good though

8/30/2022 8:26 PM

Seville nonsense but UEFA not Rangers fault 8/30/2022 8:24 PM

Nil 8/30/2022 8:22 PM

N/A 8/30/2022 8:22 PM

None 8/30/2022 8:21 PM

Being herded into away ends and the way we are treated is awful , no drinks , food etc police not great either 8/30/2022 8:21 PM

N:a 8/30/2022 8:20 PM

Policing at EL final was ridiculous Club should have pursued an investigation into this further Spain should not be awarded another final if this is the treatment the police hand out 8/30/2022 8:19 PM

Lack off flights 8/30/2022 8:18 PM

Nil 8/30/2022 8:17 PM

None 8/30/2022 7:28 PM

None 8/30/2022 6:33 PM

N/A 8/30/2022 4:26 PM

Haven’t travelled for many years 8/30/2022 4:03 PM

Only go when I can afford it & make my own arrangements 8/30/2022 3:59 PM

Ticketing fiasco and queuing to grounds, heavy handed police 8/30/2022 3:38 PM

Treatment by local police Poor communication at statiums regards allowing phone chargers in Security at Lipzeig were taking phone chargers at stadium entrance 8/30/2022 3:35 PM

87, now too old to travel abroad 8/30/2022 3:09 PM

Travel independently 8/30/2022 3:04 PM

Communication 8/30/2022 2:50 PM

now don't get tickets was guaranteed under the travel club 8/30/2022 2:27 PM

Policing 8/30/2022 2:08 PM

Fan trouble and disrespect for our own young supporters 8/30/2022 1:28 PM

Never travelled abroad 8/30/2022 1:22 PM

Difficult to get tickets Poor security of fans Being attacked by police in Brondby and no water in Seville as examples 8/30/2022 12:56 PM

My only issues have been with the behaviour of some of the supporters which tarnishes the club's image 8/30/2022 12:00 PM

None 8/30/2022 11:55 AM

Cancellations after paying upfront 8/30/2022 11:48 AM

Rangers security is not visible enough and lack of "away supporters" information at away grounds 8/30/2022 11:37 AM

Treatment by local police and at ground 8/30/2022 10:32 AM

Club 1872 Contributors' Survey 12 / 20 324

325

326

327

328

329

330

331

332

333

334

335

336

337

338

339

340

341

342

343

344

345

346

347

348

349

350

351

352

353

354

355

356

357

358 Don’t travel abroad to watch Rangers

359 N/A

8/30/2022 9:15 AM

8/30/2022 9:14 AM

360 n/a 8/30/2022 7:54 AM

361 Lack of assistance from Rangers Poor communication from the club and SLO totally absent 8/30/2022 7:48 AM

362 I felt the tickets fir the final went to the wrong people if the tickets went to the grass root fans I felt we might have had our 12th man in the final instead of no atmosphere or very little atmosphere

363 The lack of care for supporters travelling to Seville without tickets was a significant issue. While I appreciated it wasn’t ideal, I knew I had to be there with the chance of a ticket coming up in the lead up to the game and wouldn’t have risked missing out That was an inevitability for thousands that the club blatantly ignored and refused to accommodate If the club wants the ‘big club’ tag then it has to accept all responsibility that comes with that, including the size and demand of our support This lack of care for supporters was even more evident from friends that attended the match and had to deal with those severe conditions Frankfurt had a noticeable presence from their supporter liaison(s!!) and clearly had less issues to deal with on the day of the game

364 I've not had any issues

365 After a trip to Braga in 2020 I vowed never to travel to an away European game again The stadium access arrangements and the treatment by the Portuguese police were a disgrace I couldn't help myself when we reached the Europa League Final in Seville though and decided to go; and the treatment was nearly as bad again!

366 Phone charger and sun cream binned by Spanish cops in Seville

367 At Sevilla Stadium, there was no water, we were told to be there 2 hours beforehand in 35 40 degree heat and not even the stewards had water I nearly passed out and the medics were fantastic. Eventually a steward found 1 small bottle of water. Shocking Health and Safety issue and the locals could not believe it when we told them after the game and a pub gave us water free of charge when we were walking back to the hotel UEFA may have apologised but I have heard from Celtic fans that they went through the same when they were at Sevilla Stadium years ago so nothing has changed yet they still use that stadium for European finals Disgraceful way to treat any support whether adult or a child water is essential!

8/30/2022 1:02 AM

8/29/2022 11:45 PM

8/29/2022 11:35 PM

8/29/2022 11:31 PM

8/29/2022 10:13 PM

8/29/2022 9:46 PM

None 8/29/2022 9:40 PM

N/A 8/29/2022 9:13 PM

Price 8/29/2022 9:07 PM

SLO usually Missing in Action on build up too game. Local info fan zones travel etc let's travelling fans down 8/29/2022 9:01 PM

Unfortunately not been abroad with Rangers since Barca 72. 8/29/2022 8:33 PM

Shocking arrangements to get into the stadium with no Rangers official to be seen 8/29/2022 8:30 PM

8/29/2022 7:46 PM

8/29/2022 7:39 PM

Herded like animals into

at Brondby

Police using

force Lack of facilities at Seville,

at some

8/29/2022 7:24 PM

8/29/2022 6:42 PM

8/29/2022 6:14 PM

8/29/2022 6:12 PM

8/29/2022 6:09 PM

8/29/2022 5:20 PM

Club 1872 Contributors' Survey 13 / 20

368

369

370

371

372

373

374 N/A

375 N/a

376

one area

and

excessive

eg no water.

377 General poor treatment by local authorities and police at away grounds Poor facilities

grounds.

378 N/a

379 NA

380 None

381 N/A

No major issues apart from being able to access tickets

I don’t have any as I am almost 78 snd don’t go abroad

Seville is well covered, but then we had the buses laid in Eindhoven, although we were told too late about it Game needs to be upped here

The fan zone stadium in Seville was very poorly staffed Waited 1hr 5mns to buy significantly overpriced but necessary water in 30 degrees Should have been provided free in these temperatures as it was a health hazard

Would like to watch Rangers abroad Cant get a ticket

8/29/2022 4:10 PM

8/29/2022 4:07 PM

8/29/2022 3:43 PM

8/29/2022 3:35 PM

Security and policing is way over the top 8/29/2022 2:21 PM

Vc 8/29/2022 2:14 PM

Total discord between local officials, including police and travelling support

The final was terrible regarding the way we treated by the police and the water situation was a joke the club should have done more than what they did regarding that situation

8/29/2022 1:44 PM

8/29/2022 1:41 PM

Not been able to 8/29/2022 1:33 PM

treatment at the europa cup final by the police around the stadium and in the supporters agreed gathering areas the police were horrible in carrying out their job Mainly bullting

8/29/2022 1:16 PM

None 8/29/2022 1:16 PM

I wont travel abroad again 8/29/2022 12:54 PM

Busses after the games are always disorganised Last minute changes to collection points or not turning up on time Appreciate this is likely to do with the local authorities but a communication method is surely easy to adapt to so a message can be sent

8/29/2022 12:43 PM

N/A 8/29/2022 12:33 PM

None Not fit to travel nowadays 8/29/2022 12:27 PM

I travel to many european away matches and have had the misfortune to deal with the SLO who, in my opinion is no more than a blazer chaser A more unfit for purpose character than i've met

8/29/2022 12:20 PM

Seville was a disgrace at the ground 8/29/2022 12:19 PM

Aggressive policing 8/29/2022 12:11 PM

No issues travelling abroad Just the issues well documented in Seville 8/29/2022 12:00 PM

N/a 8/29/2022 11:59 AM

Police brutality Delayed entrance to stadia In all a general mess everywhere we go Treated shamefully 8/29/2022 11:53 AM

None 8/29/2022 11:52 AM

None,,,,this question n/a to me 8/29/2022 11:34 AM

Very little organization, fans are treated like second class citizens by foreign clubs & RFC care not a jot!

8/29/2022 11:31 AM

CTM trips are sometimes poorly organised e g Leipzig 8/29/2022 11:31 AM

Getting your ticket Not allowing third party to collect it from Ibrox or at the away venue 8/29/2022 11:29 AM

When travelling with CTM there have rarely been reps visible around the stadium perimeter before or after matches, whereas CTM reps are always visible Rangers reps have been visible outside the stadium before certain matches but often they are not I have been caught up in crushing while trying to get into matches at Rapid Vienna, Feyenoord, Brondby, Red Star because of how fans are stewarded and policed. Leipzig and Midtjylland were notable exceptions

Lack of respect to our fans in many occasions

8/29/2022 11:14 AM

8/29/2022 10:54 AM

Club 1872 Contributors' Survey 14 / 20 382

383

384

385

386

387

388

389

390

391

392

393

394

395

396

397

398

399

400

401

402

403

404

405

406

407

408

409

410

I was at Seville and thought we as fans were treated very poorly

8/29/2022 10:53 AM

N/A 8/29/2022 10:49 AM

Lack of presence when in Denmark last year especially when leaving ground to find busses I believe this has since been addressed

8/29/2022 10:40 AM

N/A 8/29/2022 10:38 AM

Poor experience in Seville Poor stadium, poor access management and hostile policing 8/29/2022 10:23 AM

Lack of support from the club. Lack of information and club staff to help supporters. 8/29/2022 10:11 AM

Heavy Handed Policing, Treated Like Cattle 8/29/2022 10:11 AM

N/a 8/29/2022 10:05 AM

I don't travel to games abroad 8/29/2022 9:55 AM

no issues 8/29/2022 9:54 AM

Nil fly with son , Book ourselves 8/29/2022 9:52 AM

Foreign police see fans as targets for poor behaviour 8/29/2022 9:46 AM

None 8/29/2022 9:41 AM

Police and stewards uncalled for harassment 8/29/2022 9:25 AM

lack of tickets sometimes 8/29/2022 9:19 AM

Hangovers 8/29/2022 9:17 AM

Lack of facilities at Europa final No water in stadium Felt dreadfully short of energy trying to support the team on the biggest night after a days on the booze 8/29/2022 9:16 AM

N/A 8/29/2022 9:16 AM

As with many issues, the club’s communication with supporters it too focused on social media. Important messages about away games are put on Twitter but not emailed to those who purchased tickets or even season ticket holders if a more specific email drop isn’t possible This happens with many other issues The club doesn’t seem to care about communicating with people who don’t use social media Example https://www facebook com/210468495638580/posts/pfbid02meNnAov6TKL42NQDoi1WLaQBJ5 9B4VChgZaLSVw6ysBhe8C6FpthJ1uKDnYZsa1cl/?d=n

8/29/2022 9:16 AM

Policing of supporters, poor facilities 8/29/2022 9:12 AM

None 8/29/2022 9:06 AM

I do not like the sectarian singing 8/29/2022 9:00 AM

Like many Bears, I regularly travel independently to Europe to watch Rangers. It is rare that I don’t get in It would be useful for the club to recognise and support those (like myself) who are there with non official tickets if there are any problems

Lack of transport and last minute cancelations not good enough

lack of communication,treated as a number not a fan

8/29/2022 9:00 AM

8/29/2022 8:58 AM

Sports options are too expensive and don’t look out for the supporter financially viable to travel and organise by yourself 8/29/2022 8:57 AM

I use independent travel as it is far cheaper than the official trips

Treated like cattle, having to face baton wielding riot police, grounds which should never be used for major football games eg in Seville, and extortionate prices to travel with the official travel partner (and being provided with just 1 free bottle of water on the return leg, no complimentary meal or drinks).

very poor and sectarian behaviour by the fans, often disobeying clear instructions about fireworks and sectarian songs which will get the club into trouble

8/29/2022 8:43 AM

8/29/2022 8:37 AM

8/29/2022 8:35 AM

Club 1872 Contributors' Survey 15 / 20 411

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

429

430

431

432

433

434

435

436

437

438

439

Delay at ground in Seville with stewards removing personal property from fans and very heavy handed policing. No drinks in ground.

8/29/2022 8:31 AM

Never can get tickets 8/29/2022 8:31 AM

None all good 8/29/2022 8:30 AM

poor stewarding by host club and lack of communication by rangers 8/29/2022 8:21 AM

Seville, no water and conditions in stadium were appalling and the stadium was not fit for a euro finsl as i took my kids and it was frightening Reported to club, acknowledged my email but no further response Noone from Rangers was visible at the stadium

Unable to get tickets or any packages

8/29/2022 8:17 AM

8/29/2022 8:14 AM

Seville was a disaster Fans are generally treated very badly at away matches 8/29/2022 8:14 AM

N/A 8/29/2022 8:13 AM

Delays boarding flight at Malaga airport after Europa League final Surely discussions about potential complications, should extra time and penalties happen, took place with relevant authorities on our behalf

never travelled to European games

8/29/2022 8:03 AM

8/29/2022 7:59 AM

Policing and facilities at Seville were shocking We thought that we were going to get pepper sprayed, herded like cattle and there was no drinks available In that heat that was criminal 8/29/2022 7:57 AM

Can’t think of any 8/29/2022 7:44 AM

Villarreal fiasco 8/29/2022 7:41 AM

N/a 8/29/2022 7:34 AM

Do not travel abroad 8/29/2022 7:34 AM

Delayed flights, lack of information 8/29/2022 7:29 AM

N/a 8/29/2022 7:28 AM

Aggressive policing 8/29/2022 7:17 AM

Seville stadium was a disgrace 8/29/2022 7:15 AM

Cost, travel, ticket allocation 8/29/2022 7:10 AM

Just the treatment received at the Europa League final in Seville which was well documented by Rangers fans

8/29/2022 7:05 AM

Make own arrangements 8/29/2022 6:49 AM

At Brondby in Denmark last season I was baton charged by riot police This was a deliberate act of frenzied aggression They police should be supporting public safety This was a brutal attack. Rangers FC did not seem to to take any action to bring them to task.

8/29/2022 6:49 AM

n/a 8/29/2022 6:48 AM

Tickets are only generally available to gold members Have to buy resale or home end They don’t consider the fan base is UK Wide We live in England but all travel is from Glasgow

I have looked into travelling with the official partner IF they actually arrange travel (they don’t always which is bizarre) it is expensive and generally a same day event They also don’t exactly try to do anything special. It’s a very basic package.

8/29/2022 6:47 AM

8/29/2022 6:30 AM

N/A 8/29/2022 6:13 AM

Pricing is very expensive from CLM 8/29/2022 6:09 AM

N/A 8/29/2022 4:25 AM

The lack of water in Seville including the fact that you had to walk for 20 mins once out of the stadium to find an outlet that was open to sell water. I nearly passed out.

8/29/2022 4:20 AM

I was in Seville which I think has already been well documented Specifically the treatment by 8/29/2022 4:19 AM

Club 1872 Contributors' Survey 16 / 20 440

441

442

443

444

445

446

447

448

449

450

451

452

453

454

455

456

457

458

459

460

461

462

463

464

465

466

467

468

469

470

the local police in trying to gain access to the stadium, both in the street leading to the stadium as well as the searches and confiscation of items.

The price for a day trip is ridiculous

8/29/2022 3:22 AM

None 8/29/2022 2:13 AM

None 8/29/2022 2:04 AM

Independent travel from Canada to Seville 8/29/2022 12:29 AM

Just the usual disorganisation, local officials / police treat supporters like animals, shown disdain because you support a football team 8/29/2022 12:05 AM

Have never done so 8/28/2022 11:59 PM

We lost a few times 8/28/2022 11:44 PM

Poor amenities in stadiums, aggressive policing at stadiums poor direct at stadiums 8/28/2022 11:43 PM

None 8/28/2022 11:43 PM

Europa cup final disgraceful treatment sent emails to Rangers in detail about our treatment aldo to the Australian and Spanish embassies, the mayor of Seville and the Eurolean fans engagement groups supposedly investigating and in contact with UEFA nothing has been done A total waste of time

8/28/2022 11:37 PM

Policing 8/28/2022 11:34 PM

Not getting a ticket for uefa final due to mygers points being taken from me because season ticket was in my brothers name but off of my bank account

8/28/2022 11:32 PM

N/A 8/28/2022 11:30 PM

N/A 8/28/2022 11:29 PM

Arranged by myself 8/28/2022 11:20 PM

n/a 8/28/2022 11:11 PM

No longer travel abroad for health reasons 8/28/2022 10:58 PM

Heavy handed police treatment is common on European trips , as are problems getting in at the turnstiles often poorly organised and crushing The Europa League Final was particularly bad, with the heat and lack of water leading to poor conditions and over zealous police searches causing supporters to have portable chargers and sun cream etc confiscated. Noone seems to care or do anything to fight this cause of the Rangers support

8/28/2022 10:46 PM

N/a 8/28/2022 10:44 PM

There requires to be more earlier communication about trips and greater Club influence on the ground leasing with local authorities particular the police with regards to their and our expectations

8/28/2022 10:30 PM

Overpriced and not great service 8/28/2022 10:23 PM

None 8/28/2022 10:19 PM

Getting tickets Support from the club when there Club travel overly expensive 8/28/2022 10:13 PM

Attacked in corporate hospitality by Brondby Ultras

8/28/2022 10:12 PM

Overseas police 8/28/2022 10:05 PM

Details of ticket collections 8/28/2022 10:02 PM

N/A 8/28/2022 10:00 PM

I go independently abroad to see Rangers, have been since the 90s, The police treat you like garbage especially going into grounds as they do with all away fans , they are baton happy Unfortunately I feel there is nothing the club can do About this They can speak to the authorities after the fact but it’s after the fact I don’t see what more the Board can do

8/28/2022 9:58 PM

Club 1872 Contributors' Survey 17 / 20

471

472

473

474

475

476

477

478

479

480

481

482

483

484

485

486

487

488

489

490

491

492

493

494

495

496

497

498

We have always been badly treated in Spain!

8/28/2022 9:55 PM

Euro final , we'll documented drinks issue/ items being binned etc 8/28/2022 9:54 PM

Disrespectful treatment by the host countries police, Lack of visible presence by the club on matchdays 8/28/2022 9:50 PM

Rip of flights 8/28/2022 9:49 PM

None, so far. Apart from recent cancellations to the last two games. 8/28/2022 9:48 PM

I haven’t been abroad for years 8/28/2022 9:46 PM

None 8/28/2022 9:45 PM

Seville disgraceful Water bottles taken off supporters and no water available to drink Supporters fainting and nearly fainting Surprisingly nobody died

8/28/2022 9:38 PM

Excessive force used by police is always an issue….except in Germany….they treat fans like adults 8/28/2022 9:37 PM

X 8/28/2022 9:36 PM

Seville at the match No water 8/28/2022 9:34 PM

Being kept back at stadiums Not enough food or water on sale for the amount of fans who travel 8/28/2022 9:33 PM

N/A 8/28/2022 9:32 PM

Never travelled 8/28/2022 9:29 PM

32 years as a season ticket holder in the same seat since the opening of the Club Deck with continuous credit, and the introduction of MyGers resulted in the inability to get tickets! 8/28/2022 9:28 PM

CTM 8/28/2022 9:27 PM

N/A 8/28/2022 9:24 PM

Treated like school kids 8/28/2022 9:23 PM

Heavy handed police in Seville 8/28/2022 9:21 PM

Treatment of fans by police and officials is terrible, mostly outside grounds we are headed into small areas which leads to trouble 8/28/2022 9:21 PM

N/a 8/28/2022 9:16 PM

Ticket collections in person are time consuming and costly 8/28/2022 9:15 PM

Always travel independent Gold MyGers member and disadvantaged over lower category members who travel officially 8/28/2022 9:14 PM

Seville was a joke No fault of Rangers, UEFA an embarrassment 8/28/2022 9:13 PM

Europa league final..enough said 8/28/2022 9:13 PM

Have not been since the beginning of Covid but before that always found the local police do not treat fans fairly. 8/28/2022 9:12 PM

Lack of interaction with the accompanying RFC staff 8/28/2022 9:12 PM

n/a 8/28/2022 9:10 PM

Police abroad treated us with no respect and treat us like animals 8/28/2022 9:10 PM

My only experience in the past 10 years was the Europa final which I attended independently along with my partner who is also a long standing season ticket holder and Club 1872 member The poor organisation around and inside the stadium has been well documented The concerns expressed on behalf of supporters by Rangers appear to have been broadly ignored That UEFA found itself in a position of fining the club for fans standing in passageways at Ibrox whilst mis managing a major final is nothing short of contemptuous.

8/28/2022 9:09 PM

A general lack of Rangers representation before, during and after games Poor access to 8/28/2022 9:08 PM

Club 1872 Contributors' Survey 18 / 20 499

500

501

502

503

504

505

506

507

508

509

510

511

512

513

514

515

516

517

518

519

520

521

522

523

524

525

526

527

528

529

stadiums and heavy handed policing

Police violence

8/28/2022 9:07 PM

Don't travel abroad 8/28/2022 9:04 PM

The treatment both inside and outside the stadium in Seville was absolutely unacceptable and dangerous to health 8/28/2022 9:03 PM

none 8/28/2022 9:03 PM

Pelted with coins in Stuttgart inside stadium 8/28/2022 9:03 PM

N/a 8/28/2022 9:02 PM

I have travelled a number of times on an independent ticket due to living in London Communication is usually last minute and arrangements are often unclear

8/28/2022 9:01 PM

Aggressive unnecessary policing 8/28/2022 9:01 PM

Constantly treated like shit 8/28/2022 8:59 PM

Lack of official trips with club partner and it is too expensive It is cheaper to book your own travel arrangements 8/28/2022 8:59 PM

Don’t travel 8/28/2022 8:58 PM

Money making scheme both official and sports options It's all about money and not about supporters 8/28/2022 8:58 PM

Seville need I say more Seems to have been forgotten about how badly we were treated 8/28/2022 8:58 PM

N a 8/28/2022 8:55 PM

General attitude of Police and attacked in the stadium at Brondby ( in corporate seats) 8/28/2022 8:55 PM

Searched at gate Phone charger battery pack confiscated 8/28/2022 8:55 PM

N/A 8/28/2022 8:55 PM

Tickets is the massive problem why the need to pick them up at the ground/city post them out before the game 8/28/2022 8:54 PM

Not applicable

8/28/2022 8:53 PM

Attacked by riot police in Braga (2020) 8/28/2022 8:53 PM

Poor catering during Euro final, now water in stadium, disgraceful 8/28/2022 8:53 PM

The treatment at various grounds Seville being the worst Issues at every ground with being hemmed in On a positive note I felt treatment in Leipzig was good, prior to that feyenoord was really poor Taking ages to get in and held in tight spaces afterwards

8/28/2022 8:53 PM

Police brutality 8/28/2022 8:52 PM

Seville was an utter shambles inside the stadium. Treated disgraceful. Surprised no one died. Nothing has been done about it As usual 8/28/2022 8:52 PM

On some occasions not great support from club when being treated like cattle

8/28/2022 8:50 PM

The problems which happened in the stadium in Seville did to the heat and how were treated 8/28/2022 8:49 PM

The widely reported issues with the Cup final in Seville 8/28/2022 8:48 PM

8/28/2022 8:48 PM

notice for travel arrangements and dearth of official club transport/flights to overseas games If say we get

tickets yet club only

Only through

own

for a few

8/28/2022 8:48 PM

8/28/2022 8:47 PM

Club 1872 Contributors' Survey 19 / 20

530

531

532

533

534

535

536

537

538

539

540

541

542

543

544

545

546

547

548

549

550

551

552

553

554

555

556

557 None

558 Short

2500

accommodates

hundred

559 N/A

560

bookings

561 N/A

No real issues, I always make my own arrangements

8/28/2022 8:47 PM

Rangers travel partner ctm info doesnt come out quick enough and prices are crazy 8/28/2022 8:47 PM

Prices inflated 8/28/2022 8:46 PM

Heavy handed police 8/28/2022 8:46 PM

Delay at airport and no information and people who are supposed to be helping just give up 8/28/2022 8:46 PM

N/A 8/28/2022 8:45 PM

None 8/28/2022 8:45 PM

The issues in Seville. Still unsure of feedback from uefa about the shocking treatment off fans. 8/28/2022 8:45 PM

HAVE NT TRAVELLED ABROAD TO SEE RANGERS YET 8/28/2022 8:43 PM

Collecting tickets due to travel delays 8/28/2022 8:42 PM

Poor organisation, supporters badly treated and little assistance from SLO or club reps 8/28/2022 8:40 PM

None 8/28/2022 8:40 PM

The Europa league final was the worst experience Iv ever had at a football match but I’m not sure the club can do much about the behaviour of Spanish police 8/28/2022 8:38 PM

Treatment by local police Spanish in particular Disgusting and violent 8/28/2022 8:37 PM

Club 1872 Contributors' Survey 20 / 20 562

563

564

565

566

567

568

569

570

571

572

573

574

575

Please detail any issues you have had when travelling abroad to watch Rangers.

Answered: 575 Skipped: 1,579

RESPONSES

I live in New Zealand The main issue that I have had when travelling abroad to watch Rangers is that Ibrox is tens of thousands of miles away and it costs a bob or two to get there!

DATE

9/25/2022 3:42 AM

N/A 9/23/2022 11:31 AM

Disorganisation 9/23/2022 7:57 AM

lack of dialogue between away club and our club re expectations

9/22/2022 12:11 PM

N/A 9/21/2022 11:21 PM

Seville enough said ! Scandalous treatment of supporters 9/21/2022 7:37 PM

Mostly stemming from CtM and cancelled flights! 9/21/2022 7:03 PM

Lack of water and cover in seville The slow access to the ground in Braga and Seville was annoying but understandable. 9/20/2022 10:13 PM

N/a 9/20/2022 8:32 PM

N/A 9/20/2022 7:26 PM

Rangers send out travel brief and we have already left No water in Seville 9/20/2022 6:58 PM

Last time i was abroad following the Rangers was in the 80's!!!

9/20/2022 5:28 PM

The shambles that was Seville stadium 9/20/2022 4:48 PM

n/a 9/20/2022 4:34 PM

Mainly treated like cattle by foreign police 9/20/2022 4:06 PM

The difference between our good behaviour abroad and the terrible treatment fans receive when abroad is massive 9/20/2022 4:06 PM

not personally but friends told me about the problems at europa final

9/20/2022 4:05 PM

Not applicable 9/20/2022 4:05 PM

N/A 9/20/2022 4:00 PM

9/20/2022 3:49 PM

9/20/2022 3:41 PM

Braga away in February

was

vowed never again to travel to an away game That stadium is an accident waiting to happen I then couldn't miss the Europa League Final this year so travelled to Seville, and then again this was far from satisfactory, but still not as bad as Braga

away

season,

9/20/2022 3:41 PM

9/20/2022 3:37 PM

9/20/2022 3:33 PM

9/20/2022 3:26 PM

9/20/2022 3:04 PM

9/20/2022 3:01 PM

Club 1872 Contributors' Survey 1 / 20 Q41

20 Not been abroad

21 Last minute cancellations of official club partner flights

2020

an absolute nightmare and I

2020

23 Horrendous experience with police and no catering

Europa league final

24 Uefa in Seville When is it they apologise

25 Cancellations of travel / trips

26 Poorly handled aftermath of the shocking treatment at UEL Final

27 I am abroad! I live in New York and am a Big Apple Bear.

28 Brondby, poor stadium access and heavy handed policing Lyon

last

appreciate

They take to long to allocate tickets through MyGers if you are not in gold i e got offered a ticket for PSV from Rangers the day before the game abroad

None do It myself

9/20/2022 2:55 PM

9/20/2022 2:52 PM

N/A 9/20/2022 2:52 PM

Na 9/20/2022 2:48 PM

Seville enough said!!! 9/20/2022 2:46 PM

Policing and general supporter handling at Seville, a total contrast to Leipzig 9/20/2022 2:45 PM

n/a 9/20/2022 2:37 PM

Ctm are only interested in profit 9/19/2022 2:42 PM

N/A 9/19/2022 2:35 PM

I don't travel abroad to watch Rangers.

Policing, lack of organisation, poor planning

9/12/2022 6:58 PM

9/12/2022 8:37 AM

9/8/2022 6:08 PM

N/A 9/7/2022 5:14 PM

Cancellation of flights by Iberia for the Europa League Final

9/7/2022 5:02 PM

N/A 9/7/2022 11:41 AM

I make my own arrangements when travelling abroad for games

9/7/2022 9:45 AM

9/6/2022 7:22 PM

9/6/2022 5:25 PM

Tried to get to Seville with CTM fell not far short with My Gers points hopes raised then dashed 9/6/2022 4:27 PM

none 9/6/2022 9:52 AM

I live in the Shetland isles it costs a fortune to get of the island I would pay to see live games of Rangers on Rangers TV like the supporter’s abroad do.

Attacked as hospitality guest at Brondby

Planes not leaving on time, poor communication from Rangers & CTM staff and also club staff being off hand with fans as if they are doing them a favour by letting them on the trip

9/6/2022 9:28 AM

9/6/2022 7:59 AM

9/6/2022 6:49 AM

9/5/2022 9:30 PM

9/5/2022 8:10 PM

Club 1872 Contributors' Survey 2 / 20

52 None

None

N/A

9/5/2022 5:27 PM

9/5/2022 5:25 PM

n/a 9/5/2022 12:42 PM

9/5/2022 11:37 AM

none 9/5/2022 11:21 AM

n/a 9/5/2022 11:11 AM

Have never managed to receive a ballot for any away games so far so cannot comment 9/5/2022 10:50 AM

Numbers underestimate 9/5/2022 10:38 AM

Think it’s more to do with policing abroad they are quite intimidating e g Seville, Copenhagen 9/5/2022 9:24 AM

Seville was a disgrace Police heavy handed, no water in stadium and stadium in general wasn’t fit to hold a Final

9/5/2022 8:39 AM

9/5/2022 8:28 AM

I haven’t travelled abroad for a long time 9/5/2022 7:57 AM

The Seville shambles, delays to flights resulting limited time being spent at location and spending most of it travelling Now the prices are ridiculous

No issues. I attended Seville, traveling from west coast of USA. I live in the states so RTV is key and they do a good job My trip to Seville had no issues

9/5/2022 6:40 AM

9/5/2022 6:17 AM

9/4/2022 11:42 PM

Seville stadium, access, lack of anything to eat or drink inside 9/4/2022 11:28 PM

9/4/2022 10:56 PM

9/4/2022 10:53 PM

9/4/2022 10:37 PM

Gers

& always miss out on

scheme is a farce as you never get to gold currently in

Plus the

through the club has over inflated

9/4/2022 10:32 PM

9/4/2022 9:51 PM

9/4/2022 9:24 PM

9/4/2022 9:23 PM

9/4/2022 9:16 PM

9/4/2022 9:12 PM

9/4/2022 9:03 PM

9/4/2022 8:58 PM

9/4/2022 8:46 PM

9/4/2022 8:43 PM

Club 1872 Contributors' Survey 3 / 20 54

70 Getting a ticket

71 None

72 Police brutality

73 Can’t get tickets as my

points

diver

tickets.

travel options

pricing in comparison to other clubs

74 Not being able to attend

75 Just the Seville debacle but not rangers’ fault

76 Policing of fans in Seville was very poor

77 Non

78 Poor treatment from authorities

79 Unable to travel abroad due to family commitments and nothing to do with the club

80 Never had a problem

81 Too old now to follow the team abroad

82 Delays, lack.of Communication

Policing issues only. Sevile was bad with police for directions etc facilities were terrible in stadium

At the final in Seville as an example we wa fans were treated despicable!! Ave watched rangers quite a bit in Europe lately and a think the police and stewards at grounds treat us absolutely terrible

9/4/2022 8:41 PM

None 9/4/2022 8:21 PM

Flight delays, bus meeting points changed or miscommunicated

9/4/2022 8:11 PM

Not enough help and support is given to supporters with varying degrees of mobility difficulties 9/4/2022 8:03 PM

The treatment we received in Seville was nothing short of embarrassing, treated like scum on all public transport and by the local police The stadium was an embarasment

not applicable

9/4/2022 8:03 PM

9/4/2022 8:02 PM

N/A 9/4/2022 7:48 PM

N/A 9/4/2022 7:43 PM

The uefa final was a farce the way we were treated was a disgrace 9/4/2022 7:32 PM

Not applicable 9/4/2022 7:21 PM

Stewards not helpful when stairwells are full 9/4/2022 7:21 PM

Stadium entry to most away games is inhuman in terms of how the fans are treated. 9/4/2022 7:17 PM

I am unfit to travel.

9/4/2022 7:16 PM

9/4/2022 6:12 PM

N/A 9/4/2022 2:41 PM

None 9/4/2022 2:40 PM

N/A 9/4/2022 12:45 PM

Entrance to Europa cup final 9/4/2022 10:21 AM

Treatment of fans away to braga was a disgrace in stadium,holding us in for far to long and so seville was shocking way made to wait in heat without water etc 9/4/2022 2:19 AM

Zero assistance from the club 9/3/2022 6:04 PM

N/A 9/3/2022 1:03 PM

Usual issues everyone else had at the match in Seville

9/3/2022 10:01 AM

N/A 9/3/2022 9:23 AM

Due to my illness I don’t travel 9/3/2022 7:48 AM

I was in Seville,but I don’t believe the issues there were to do with the club

9/3/2022 4:59 AM

Aquiring match tickets 9/2/2022 7:23 PM

None 9/2/2022 6:37 PM

9/2/2022 5:07 PM

9/2/2022 4:21 PM

No opportunity as I live in Australia 9/2/2022 2:59 PM

Club 1872 Contributors' Survey 4 / 20 83

100

101

102

103

104

105

106

107

108

109

110

111

112 None

113 n/a

114

N/A

9/2/2022 2:47 PM

9/2/2022 2:34 PM

None 9/2/2022 2:33 PM

Difficult to obtain tickets 9/2/2022 1:23 PM

No issues, always make my own way 9/2/2022 11:27 AM

not traveled for a number of years. 9/2/2022 10:18 AM

Heavy handed policing, massive quing 9/2/2022 10:05 AM

N/a 9/2/2022 9:59 AM

N/A 9/2/2022 9:33 AM

Had items discarded prior to entry to games , Battery pack and such like and herded like cattle to the stadiums 9/2/2022 8:26 AM

Fans are reasonably treated by local’s, very badly treated by policing

9/2/2022 8:17 AM

n/a 9/2/2022 8:12 AM

None 9/2/2022 7:54 AM

Got turned away with match ticket in Copenhagen 9/2/2022 7:54 AM

Ticket collection 9/2/2022 7:13 AM

Attacked by foreign Police 9/2/2022 7:01 AM

Europa League stadium issues which were well documented 9/2/2022 3:20 AM

The shambolic behaviour at europa league final in seville, the way the fans were treated not being given access to water in the heat was terrible 9/2/2022 1:33 AM

N/a 9/1/2022 11:43 PM

I live in NI so I make own way and meet up with friends 9/1/2022 10:47 PM

Tickets 9/1/2022 10:40 PM

There is no issues other than the price of the packages 9/1/2022 10:27 PM

No e 9/1/2022 10:01 PM

None 9/1/2022 10:01 PM

N/a 9/1/2022 9:44 PM

Police heavy handed particularly in Spain for no reason 9/1/2022 9:33 PM

Flights unreliable, issues getting into the ground in Seville, not being treated as human beings. 9/1/2022 9:31 PM

N/A 9/1/2022 9:26 PM

Travel independent have to source tickets from others to follow my team went to every away euro game last season 9/1/2022 9:10 PM

Price of air fares are far to high when travelling to support Rangers 9/1/2022 9:06 PM

I travel independently due to

no club representatives to help

9/1/2022 8:58 PM

9/1/2022 8:57 PM

Club 1872 Contributors' Survey 5 / 20 115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

costs

146

supporters

Europa League Final no water

9/1/2022 8:57 PM

Traveled independent 9/1/2022 8:56 PM

N/a 9/1/2022 8:55 PM

None 9/1/2022 8:54 PM

Price of the official flights are so expensive 9/1/2022 8:40 PM

Police 9/1/2022 8:37 PM

The spectator stadium in Seville was poorly staffed I had to wait 65mns to buy water which should have been freely provided in dangerous 30 degree plus temperatures

9/1/2022 8:36 PM

None 9/1/2022 8:34 PM

Been unsuccessful in travel ballet with CTM 9/1/2022 8:32 PM

Assaulted by foreign police 9/1/2022 8:30 PM

Pre conceptions 9/1/2022 8:27 PM

Police security and stewarding is poor and aggressive 9/1/2022 8:27 PM

Poor flight facilities and communication of flight delays 9/1/2022 8:27 PM

Heavy handed policing in Seville No recourse to recover expensive items, eg phone chargers 9/1/2022 8:22 PM

None 9/1/2022 8:19 PM

N/A 9/1/2022 8:17 PM

Too many but the most worrying were crushing in Vienna and lack of water in Seville 9/1/2022 8:17 PM

Seville no water Costs a forture Hard to get tickets as I don't live in Scotland so therefore can't get the mygers points

9/1/2022 8:16 PM

N/A 9/1/2022 8:15 PM

N/A 9/1/2022 8:14 PM

The treatment of fans at Seville was a disgrace.

9/1/2022 8:14 PM

Don’t travel to games 9/1/2022 8:13 PM

Very expensive 9/1/2022 8:12 PM

Kettling and lack of communication from threatening police 9/1/2022 8:12 PM

Water inaccessible, queues, ticketing and policing 9/1/2022 8:11 PM

Only issue was in viewing stadium in seville when items were taken of you, as there was only one set of supporters in ground was ludicrous decision, we are still waiting an appolgy from Uefa

9/1/2022 8:11 PM

N/A 9/1/2022 8:09 PM

Only at stadium at Sevilla, treated like animals, and the issue over water and drinks 9/1/2022 8:06 PM

the much highlighted trip to Seville 9/1/2022 8:05 PM

Never done so 9/1/2022 8:05 PM

Don’t travel abroad very often with them 9/1/2022 8:04 PM

No experience 9/1/2022 8:03 PM

None, however I've not used the current supplier 9/1/2022 7:02 PM

Being dropped off no where near fan zone with no one available to give directions to the stadium Having to travel miles for return journey 9/1/2022 6:27 PM

N/A 9/1/2022 5:16 PM

Club 1872 Contributors' Survey 6 / 20 147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

n/a

9/1/2022 3:50 PM

Don't travel abroad 9/1/2022 3:26 PM

N/a 9/1/2022 2:22 PM

no issues 9/1/2022 2:00 PM

Trouble with police, kept in after the game, herded in 9/1/2022 1:36 PM

Seville was the worst supporters I’ve ever experienced going abroad Overhanded police and security and Health and safety was non existent in that heat with zero water available for sale etc

9/1/2022 12:06 PM

The Seville stadium fiasco 9/1/2022 11:30 AM

None 9/1/2022 10:25 AM

Poor communications, overpriced, trips cancelled at last minute.

9/1/2022 10:15 AM

n/a 9/1/2022 10:14 AM

Water etc taken off of us by security at the beam back in Seville 9/1/2022 9:53 AM

N/A 9/1/2022 9:45 AM

Sevilla was disgusting, buses parked over 8km away, no water given in the stadium in 40 degree heat 9/1/2022 9:26 AM

No water in Seville. UEFA to blame for that one..... 9/1/2022 8:46 AM

I haven't travelled abroad to watch Rangers 9/1/2022 8:02 AM

local police attacks, tear gassed attached by rival ultras you name it 9/1/2022 7:41 AM

9/1/2022 7:39 AM

Ticketing is impossible unless you're gold mygers

9/1/2022 7:24 AM

n/a 9/1/2022 7:23 AM

French and Spanish police are brutal 9/1/2022 7:14 AM

None 9/1/2022 7:12 AM

N/A 9/1/2022 6:59 AM

9/1/2022 6:16 AM

Travel chaos Police brutality witnessed Though I have to say that the hospitality in Seville was brilliant! 9/1/2022 4:50 AM

None 8/31/2022 11:31 PM

Lack of information when flight delayed at Seville 8/31/2022 11:19 PM

Think the problems in Seville have been well documented but don’t see the club pursuing to get change more interested in marketing another new kit 8/31/2022 11:19 PM

I make my own arrangements and haven’t had any very bad experiences, just the occasional group of the other teams support looking for aggravation

8/31/2022 11:17 PM

N/A 8/31/2022 11:15 PM

none 8/31/2022 9:39 PM

8/31/2022 8:24 PM

Club 1872 Contributors' Survey 7 / 20 182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

214 Had issues getting into overcrowded stands with tickets bought from the club with no help from the clubs stewards on numerous occasions

8/31/2022 8:03 PM

8/31/2022 7:31 PM

don't travel abroad 8/31/2022 6:33 PM

None 8/31/2022 6:01 PM

None 8/31/2022 5:57 PM

218 Heavy handed police at Braga, No drinks in stadium at Seville.

Seville stadium,water issues and getting served uncooked hotdogs

Spanish police in particular have treated us appallingly, over zealous with their batons and man handling and absolutely no communication with supporters

221 The Seville final was an utter joke 5 hours with out a drink of water not enough was made of this the same as everything else we have just to shut up and get on with it

8/31/2022 5:45 PM

8/31/2022 5:33 PM

8/31/2022 3:41 PM

8/31/2022 3:31 PM

222 Flight delays and long transfers 8/31/2022 3:23 PM

223 I have no issues I reside in Mallorca 8/31/2022 3:09 PM

No issues when in members club 8/31/2022 2:46 PM

None go independently 8/31/2022 1:54 PM

None 8/31/2022 1:05 PM

227 went to the EUFA cup final and ,were treated terrible,on way into stadium and inside when the stadium run out of basic water

229 Flights being cancelled Over pricing of flights Not taking us up to the grounds and having to make our own way there No one from CTM visible after the games

8/31/2022 1:01 PM

8/31/2022 12:49 PM

8/31/2022 12:28 PM

230 N/A 8/31/2022 12:27 PM

231 The police and steward’s are generally arrogant, bullies and confrontational. At games they take everything off you including water, phone chargers, battery packs and even sun cream

8/31/2022 12:11 PM

232 none 8/31/2022 11:59 AM

N/A 8/31/2022 11:58 AM

Charging extra for match tickets, once you have paid 8/31/2022 11:53 AM

8/31/2022 11:45 AM

236 Tickets 8/31/2022 11:42 AM

237 Not enough support in getting flights to destinations Left to our own to get hotels etc Tickets 8/31/2022 11:32 AM

Club 1872 Contributors' Survey 8 / 20

215

216

217

219

220

224

225

226

233

234

235

238 Lack of information

8/31/2022 11:11 AM

8/31/2022 11:04 AM

240 Na 8/31/2022 11:02 AM

No help or assistance at all in Seville

242 Have not travelled for awhile.

243 Lack of support for the fans from over zealous policing

244 I travel independently to Rangers European away games The only issue I've had was at the Europa Final and there was no water facilities

8/31/2022 11:01 AM

8/31/2022 10:55 AM

8/31/2022 10:53 AM

8/31/2022 10:45 AM

Have not travelled abroad for 2 years will do so this year so my experiences are from before 2020 8/31/2022 10:16 AM

Seville Held back from entering stadium No water in stadium 8/31/2022 10:06 AM

Don’t travel to watch the team 8/31/2022 9:54 AM

8/31/2022 9:47 AM

Sunburn and too many defeats 8/31/2022 9:39 AM

Not been 8/31/2022 9:23 AM

Very little information given to those travelling out with official travel clubs , travelling via Rangers partners is very expensive 8/31/2022 8:51 AM

Never get tickets 8/31/2022 8:50 AM

Extortionate prices to travel Heavy handed policing 8/31/2022 8:32 AM

Water in the stadium Seville. 8/31/2022 8:19 AM

PERSONALLY NONE MYSELF 8/31/2022 8:18 AM

N/a 8/31/2022 8:17 AM

Getting into stadiums is the main issue 8/31/2022 8:10 AM

Had a vape and power bank taken off me in Seville. 8/31/2022 8:08 AM

n/a 8/31/2022 8:06 AM

Getting match tickets 8/31/2022 8:06 AM

In Seville myself and my son were manhandled by Spanish police when entering the stadium Was unprovoked and out of order

8/31/2022 8:03 AM

8/31/2022 8:00 AM

Seville Europa league final stadium was poor and difficult to navigate No available water Very limited options for supporters to travel through/ arranged by the club 8/31/2022 7:55 AM

Flights delayed people out on wrong planes and having to swap over prices are ridiculous 8/31/2022 7:42 AM

Treatment in STADIUM AT SEVILLE TREATED LIKE ANIMALS 8/31/2022 7:33 AM

Club 1872 Contributors' Survey 9 / 20

241

245

246

247

248

249

250

251

252

253

254

255

256

257

258

259

260

261

262

263

264

265

266 Getting tickets

Unsafe entry to stadium.

8/31/2022 7:11 AM

8/31/2022 7:10 AM

269 Unless you go on the day trip it’s unlikely you get tickets for the away end and end up buying a ticket in the home end 8/31/2022 6:57 AM

270 N/A 8/31/2022 6:30 AM

271 Heavy handed security 8/31/2022 6:24 AM

272 Heavy handed policing is the main problem. This has happened in many European cities over the years We are dehumanised is Scotland and it seems to follow us abroad

8/31/2022 6:21 AM

Attended Europa cup final and my experience in and around the stadium was appalling and as such will never go to a European match again 8/31/2022 6:14 AM

274 Not applicable.

8/31/2022 5:58 AM

None 8/31/2022 5:57 AM

276 Seville was a disgrace at stadium Police heavy handed taking away battery packs etc 8/31/2022 5:51 AM

Costs 8/31/2022 2:56 AM

Cancelled flights, 8/31/2022 2:26 AM

Communication, organisation ,control and movement of supporters buses 8/31/2022 2:22 AM

Heavy handed policing Inflated prices for travel 8/31/2022 1:16 AM

281 Not Applicable Have never been able to obtain a ticket 8/31/2022 1:08 AM

N/A 8/31/2022 12:59 AM

It’s probably not the clubs fault, it’s mostly other teams supporters causing issues tbh 8/31/2022 12:20 AM

Only a couple of times the final of Europe was terrible 8/31/2022 12:04 AM

None, unable to travel abroad to support due to personal finance 8/30/2022 11:38 PM

286 Recently prices have been ridiculously high 8/30/2022 11:26 PM

287 Ticket collection changed location on social media in Belgium when not everyone uses social media especially older supporters 8/30/2022 11:09 PM

288 Kettling by Spanish police for no reason and lack of water at Seville Europa cup final 8/30/2022 11:01 PM

289 N/A 8/30/2022 10:59 PM

290 Heavy handed policing & stewarding, treated like cattle, kettled and unprovoked attacks with batons Spanish police are the worst! 8/30/2022 10:44 PM

8/30/2022 10:43 PM

Club 1872 Contributors' Survey 10 / 20

268

273

275

277

278

279

280

282

283

284

285

292 N/A

293 Everything has to be individually booked by supporters and travel companies and air lines charge extortionate prices

294 Seville, if you aren’t aware of the issues Rangers fans faced outside and inside the ground, then you should either resign or find out!

295 CTM/SO Price of trip, busses not turning up, busses being late, flights being late Policing/stewarding cattled, baton happy, aggressive, unhelpful

296 Lack of water at games

297 I’ve not been for a number of years.

8/30/2022 10:35 PM

8/30/2022 10:28 PM

8/30/2022 10:27 PM

8/30/2022 10:24 PM

8/30/2022 10:22 PM

8/30/2022 10:20 PM

8/30/2022 10:18 PM

299 No comment 8/30/2022 10:17 PM

None 8/30/2022 10:17 PM

None 8/30/2022 10:14 PM

Attitude of local police lashing out at supporters who are doing nothing wrong 8/30/2022 10:10 PM

No travelled abroad to watch yet 8/30/2022 10:06 PM

When younger I used supporters buses 8/30/2022 10:06 PM

None always travel outside out Rangers 8/30/2022 9:57 PM

N/A 8/30/2022 9:49 PM

No issues 8/30/2022 9:48 PM

N/A 8/30/2022 9:45 PM

None 8/30/2022 9:43 PM

Never been able to get a ticket 8/30/2022 9:20 PM

Heavy handed approach by police and stewards and away fans, 8/30/2022 9:15 PM

Multiple times handled terribly be the local police Non worse than the final in seville 8/30/2022 9:15 PM

None as I lived abroad at the time 8/30/2022 9:06 PM

N/A 8/30/2022 9:00 PM

Lack of facilities Heavy handed policing/stewarding 8/30/2022 8:53 PM

N/a 8/30/2022 8:49 PM

None, made our way. Don’t expect help 8/30/2022 8:48 PM

Na 8/30/2022 8:42 PM

N/A 8/30/2022 8:42 PM

None 8/30/2022 8:41 PM

Can’t get tickets 8/30/2022 8:41 PM

Trying to get a ticket The MyGers scheme makes it nearly impossible unless you spend a fortune to build points 8/30/2022 8:39 PM

Treatment of fans in Seville was deplorable I attended the final with my 15 year old son and the treatment we received in the stadium was beyond belief . 8/30/2022 8:37 PM

Club 1872 Contributors' Survey 11 / 20

300

301

302

303

304

305

306

307

308

309

310

311

312

313

314

315

316

317

318

319

320

321

322

323

N/A

8/30/2022 8:33 PM

Lack of rangers representatives outside the stadium to give guidance and translation as to what the local police and stewards are doing in terms of letting fans access the stadium 8/30/2022 8:30 PM

Generally fine Foreign police in certain countries can be hostile towards supporters 8/30/2022 8:30 PM

N/A 8/30/2022 8:30 PM

Went to Seville… treated animals by police treated worse by Seville FC and Uefa. Felt like we weren’t welcome People of Seville were good though

8/30/2022 8:26 PM

Seville nonsense but UEFA not Rangers fault 8/30/2022 8:24 PM

Nil 8/30/2022 8:22 PM

N/A 8/30/2022 8:22 PM

None 8/30/2022 8:21 PM

Being herded into away ends and the way we are treated is awful , no drinks , food etc police not great either 8/30/2022 8:21 PM

N:a 8/30/2022 8:20 PM

Lack off flights 8/30/2022 8:18 PM

Nil 8/30/2022 8:17 PM

None 8/30/2022 7:28 PM

None 8/30/2022 6:33 PM

N/A 8/30/2022 4:26 PM

Haven’t travelled for many years 8/30/2022 4:03 PM

Only go when I can afford it & make my own arrangements 8/30/2022 3:59 PM

Ticketing fiasco and queuing to grounds, heavy handed police 8/30/2022 3:38 PM

Treatment by local police Poor communication at statiums regards allowing phone chargers in Security at Lipzeig were taking phone chargers at stadium entrance 8/30/2022 3:35 PM

87, now too old to travel abroad 8/30/2022 3:09 PM

Travel independently 8/30/2022 3:04 PM

Communication 8/30/2022 2:50 PM

now don't get tickets was guaranteed under the travel club 8/30/2022 2:27 PM

Policing 8/30/2022 2:08 PM

Fan trouble and disrespect for our own young supporters 8/30/2022 1:28 PM

Never travelled abroad 8/30/2022 1:22 PM

Difficult to get tickets Poor security of fans Being attacked by police in Brondby and no water in Seville as examples 8/30/2022 12:56 PM

My only issues have been with the behaviour of some of the supporters which tarnishes the club's image 8/30/2022 12:00 PM

None 8/30/2022 11:55 AM

Cancellations after paying upfront 8/30/2022 11:48 AM

Rangers security is not visible enough and lack of "away supporters" information at away grounds 8/30/2022 11:37 AM

Treatment by local police and at ground 8/30/2022 10:32 AM

Club 1872 Contributors' Survey 12 / 20 324

325

326

327

328

329

330

331

332

333

334

335

336

337

338

339

340

341

342

343

344

345

346

347

348

349

350

351

352

353

354

355

356

357

358 Don’t travel abroad to watch Rangers

359 N/A

8/30/2022 9:15 AM

8/30/2022 9:14 AM

360 n/a 8/30/2022 7:54 AM

361 Lack of assistance from Rangers Poor communication from the club and SLO totally absent 8/30/2022 7:48 AM

364 I've not had any issues

366 Phone charger and sun cream binned by Spanish cops in Seville

8/30/2022 1:02 AM

8/29/2022 11:45 PM

8/29/2022 11:35 PM

8/29/2022 11:31 PM

8/29/2022 10:13 PM

8/29/2022 9:46 PM

None 8/29/2022 9:40 PM

N/A 8/29/2022 9:13 PM

Price 8/29/2022 9:07 PM

SLO usually Missing in Action on build up too game. Local info fan zones travel etc let's travelling fans down 8/29/2022 9:01 PM

Unfortunately not been abroad with Rangers since Barca 72. 8/29/2022 8:33 PM

Shocking arrangements to get into the stadium with no Rangers official to be seen 8/29/2022 8:30 PM

8/29/2022 7:46 PM

8/29/2022 7:39 PM

Herded like animals into

at Brondby

Police using

force Lack of facilities at Seville,

at some

8/29/2022 7:24 PM

8/29/2022 6:42 PM

8/29/2022 6:14 PM

8/29/2022 6:12 PM

8/29/2022 6:09 PM

8/29/2022 5:20 PM

Club 1872 Contributors' Survey 13 / 20

368

369

370

371

372

373

374 N/A

375 N/a

376

one area

and

excessive

eg no water.

377 General poor treatment by local authorities and police at away grounds Poor facilities

grounds.

378 N/a

379 NA

380 None

381 N/A

No major issues apart from being able to access tickets

I don’t have any as I am almost 78 snd don’t go abroad

Seville is well covered, but then we had the buses laid in Eindhoven, although we were told too late about it Game needs to be upped here

Would like to watch Rangers abroad Cant get a ticket

8/29/2022 4:10 PM

8/29/2022 4:07 PM

8/29/2022 3:43 PM

8/29/2022 3:35 PM

Security and policing is way over the top 8/29/2022 2:21 PM

Vc 8/29/2022 2:14 PM

Total discord between local officials, including police and travelling support

The final was terrible regarding the way we treated by the police and the water situation was a joke the club should have done more than what they did regarding that situation

8/29/2022 1:44 PM

8/29/2022 1:41 PM

Not been able to 8/29/2022 1:33 PM

treatment at the europa cup final by the police around the stadium and in the supporters agreed gathering areas the police were horrible in carrying out their job Mainly bullting

8/29/2022 1:16 PM

None 8/29/2022 1:16 PM

I wont travel abroad again 8/29/2022 12:54 PM

8/29/2022 12:43 PM

N/A 8/29/2022 12:33 PM

None Not fit to travel nowadays 8/29/2022 12:27 PM

I travel to many european away matches and have had the misfortune to deal with the SLO who, in my opinion is no more than a blazer chaser A more unfit for purpose character than i've met

8/29/2022 12:20 PM

Seville was a disgrace at the ground 8/29/2022 12:19 PM

Aggressive policing 8/29/2022 12:11 PM

No issues travelling abroad Just the issues well documented in Seville 8/29/2022 12:00 PM

N/a 8/29/2022 11:59 AM

Police brutality Delayed entrance to stadia In all a general mess everywhere we go Treated shamefully 8/29/2022 11:53 AM

None 8/29/2022 11:52 AM

None,,,,this question n/a to me 8/29/2022 11:34 AM

Very little organization, fans are treated like second class citizens by foreign clubs & RFC care not a jot!

8/29/2022 11:31 AM

CTM trips are sometimes poorly organised e g Leipzig 8/29/2022 11:31 AM

Getting your ticket Not allowing third party to collect it from Ibrox or at the away venue 8/29/2022 11:29 AM

Lack of respect to our fans in many occasions

8/29/2022 11:14 AM

8/29/2022 10:54 AM

Club 1872 Contributors' Survey 14 / 20 382

383

384

385

386

387

388

389

390

391

392

393

394

395

396

397

398

399

400

401

402

403

404

405

406

407

408

409

410

I was at Seville and thought we as fans were treated very poorly

8/29/2022 10:53 AM

N/A 8/29/2022 10:49 AM

Lack of presence when in Denmark last year especially when leaving ground to find busses I believe this has since been addressed

8/29/2022 10:40 AM

N/A 8/29/2022 10:38 AM

Poor experience in Seville Poor stadium, poor access management and hostile policing 8/29/2022 10:23 AM

Lack of support from the club. Lack of information and club staff to help supporters. 8/29/2022 10:11 AM

Heavy Handed Policing, Treated Like Cattle 8/29/2022 10:11 AM

N/a 8/29/2022 10:05 AM

I don't travel to games abroad 8/29/2022 9:55 AM

no issues 8/29/2022 9:54 AM

Nil fly with son , Book ourselves 8/29/2022 9:52 AM

Foreign police see fans as targets for poor behaviour 8/29/2022 9:46 AM

None 8/29/2022 9:41 AM

Police and stewards uncalled for harassment 8/29/2022 9:25 AM

lack of tickets sometimes 8/29/2022 9:19 AM

Hangovers 8/29/2022 9:17 AM

Lack of facilities at Europa final No water in stadium Felt dreadfully short of energy trying to support the team on the biggest night after a days on the booze 8/29/2022 9:16 AM

N/A 8/29/2022 9:16 AM

8/29/2022 9:16 AM

Policing of supporters, poor facilities 8/29/2022 9:12 AM

None 8/29/2022 9:06 AM

I do not like the sectarian singing 8/29/2022 9:00 AM

Lack of transport and last minute cancelations not good enough

lack of communication,treated as a number not a fan

8/29/2022 9:00 AM

8/29/2022 8:58 AM

Sports options are too expensive and don’t look out for the supporter financially viable to travel and organise by yourself 8/29/2022 8:57 AM

I use independent travel as it is far cheaper than the official trips

very poor and sectarian behaviour by the fans, often disobeying clear instructions about fireworks and sectarian songs which will get the club into trouble

8/29/2022 8:43 AM

8/29/2022 8:37 AM

8/29/2022 8:35 AM

Club 1872 Contributors' Survey 15 / 20 411

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

429

430

431

432

433

434

435

436

437

438

439

Delay at ground in Seville with stewards removing personal property from fans and very heavy handed policing. No drinks in ground.

8/29/2022 8:31 AM

Never can get tickets 8/29/2022 8:31 AM

None all good 8/29/2022 8:30 AM

poor stewarding by host club and lack of communication by rangers 8/29/2022 8:21 AM

Unable to get tickets or any packages

8/29/2022 8:17 AM

8/29/2022 8:14 AM

Seville was a disaster Fans are generally treated very badly at away matches 8/29/2022 8:14 AM

N/A 8/29/2022 8:13 AM

never travelled to European games

8/29/2022 8:03 AM

8/29/2022 7:59 AM

Can’t think of any 8/29/2022 7:44 AM

Villarreal fiasco 8/29/2022 7:41 AM

N/a 8/29/2022 7:34 AM

Do not travel abroad 8/29/2022 7:34 AM

Delayed flights, lack of information 8/29/2022 7:29 AM

N/a 8/29/2022 7:28 AM

Aggressive policing 8/29/2022 7:17 AM

Seville stadium was a disgrace 8/29/2022 7:15 AM

Cost, travel, ticket allocation 8/29/2022 7:10 AM

Just the treatment received at the Europa League final in Seville which was well documented by Rangers fans

8/29/2022 7:05 AM

Make own arrangements 8/29/2022 6:49 AM

8/29/2022 6:49 AM

n/a 8/29/2022 6:48 AM

Tickets are only generally available to gold members Have to buy resale or home end They don’t consider the fan base is UK Wide We live in England but all travel is from Glasgow

8/29/2022 6:47 AM

8/29/2022 6:30 AM

N/A 8/29/2022 6:13 AM

Pricing is very expensive from CLM 8/29/2022 6:09 AM

N/A 8/29/2022 4:25 AM

The lack of water in Seville including the fact that you had to walk for 20 mins once out of the stadium to find an outlet that was open to sell water. I nearly passed out.

8/29/2022 4:20 AM

I was in Seville which I think has already been well documented Specifically the treatment by 8/29/2022 4:19 AM

Club 1872 Contributors' Survey 16 / 20 440

441

442

443

444

445

446

447

448

449

450

451

452

453

454

455

456

457

458

459

460

461

462

463

464

465

466

467

468

469

470

the local police in trying to gain access to the stadium, both in the street leading to the stadium as well as the searches and confiscation of items.

The price for a day trip is ridiculous

8/29/2022 3:22 AM

None 8/29/2022 2:13 AM

None 8/29/2022 2:04 AM

Independent travel from Canada to Seville 8/29/2022 12:29 AM

Just the usual disorganisation, local officials / police treat supporters like animals, shown disdain because you support a football team 8/29/2022 12:05 AM

Have never done so 8/28/2022 11:59 PM

We lost a few times 8/28/2022 11:44 PM

Poor amenities in stadiums, aggressive policing at stadiums poor direct at stadiums 8/28/2022 11:43 PM

None 8/28/2022 11:43 PM

8/28/2022 11:37 PM

Policing 8/28/2022 11:34 PM

Not getting a ticket for uefa final due to mygers points being taken from me because season ticket was in my brothers name but off of my bank account

8/28/2022 11:32 PM

N/A 8/28/2022 11:30 PM

N/A 8/28/2022 11:29 PM

Arranged by myself 8/28/2022 11:20 PM

n/a 8/28/2022 11:11 PM

No longer travel abroad for health reasons 8/28/2022 10:58 PM

8/28/2022 10:46 PM

N/a 8/28/2022 10:44 PM

There requires to be more earlier communication about trips and greater Club influence on the ground leasing with local authorities particular the police with regards to their and our expectations

8/28/2022 10:30 PM

Overpriced and not great service 8/28/2022 10:23 PM

None 8/28/2022 10:19 PM

Getting tickets Support from the club when there Club travel overly expensive 8/28/2022 10:13 PM

Attacked in corporate hospitality by Brondby Ultras

8/28/2022 10:12 PM

Overseas police 8/28/2022 10:05 PM

Details of ticket collections 8/28/2022 10:02 PM

N/A 8/28/2022 10:00 PM

8/28/2022 9:58 PM

Club 1872 Contributors' Survey 17 / 20

471

472

473

474

475

476

477

478

479

480

481

482

483

484

485

486

487

488

489

490

491

492

493

494

495

496

497

498

We have always been badly treated in Spain!

8/28/2022 9:55 PM

Euro final , we'll documented drinks issue/ items being binned etc 8/28/2022 9:54 PM

Disrespectful treatment by the host countries police, Lack of visible presence by the club on matchdays 8/28/2022 9:50 PM

Rip of flights 8/28/2022 9:49 PM

None, so far. Apart from recent cancellations to the last two games. 8/28/2022 9:48 PM

I haven’t been abroad for years 8/28/2022 9:46 PM

None 8/28/2022 9:45 PM

Seville disgraceful Water bottles taken off supporters and no water available to drink Supporters fainting and nearly fainting Surprisingly nobody died

8/28/2022 9:38 PM

Excessive force used by police is always an issue….except in Germany….they treat fans like adults 8/28/2022 9:37 PM

X 8/28/2022 9:36 PM

Seville at the match No water 8/28/2022 9:34 PM

Being kept back at stadiums Not enough food or water on sale for the amount of fans who travel 8/28/2022 9:33 PM

N/A 8/28/2022 9:32 PM

Never travelled 8/28/2022 9:29 PM

CTM 8/28/2022 9:27 PM

N/A 8/28/2022 9:24 PM

Treated like school kids 8/28/2022 9:23 PM

Heavy handed police in Seville 8/28/2022 9:21 PM

Treatment of fans by police and officials is terrible, mostly outside grounds we are headed into small areas which leads to trouble 8/28/2022 9:21 PM

N/a 8/28/2022 9:16 PM

Ticket collections in person are time consuming and costly 8/28/2022 9:15 PM

Always travel independent Gold MyGers member and disadvantaged over lower category members who travel officially 8/28/2022 9:14 PM

Seville was a joke No fault of Rangers, UEFA an embarrassment 8/28/2022 9:13 PM

Europa league final..enough said 8/28/2022 9:13 PM

Have not been since the beginning of Covid but before that always found the local police do not treat fans fairly. 8/28/2022 9:12 PM

Lack of interaction with the accompanying RFC staff 8/28/2022 9:12 PM

n/a 8/28/2022 9:10 PM

Police abroad treated us with no respect and treat us like animals 8/28/2022 9:10 PM

8/28/2022 9:09 PM

A general lack of Rangers representation before, during and after games Poor access to 8/28/2022 9:08 PM

Club 1872 Contributors' Survey 18 / 20 499

500

501

502

503

504

505

506

507

508

509

510

511

512

513

514

515

516

517

518

519

520

521

522

523

524

525

526

527

528

529

stadiums and heavy handed policing

Police violence

8/28/2022 9:07 PM

Don't travel abroad 8/28/2022 9:04 PM

The treatment both inside and outside the stadium in Seville was absolutely unacceptable and dangerous to health 8/28/2022 9:03 PM

none 8/28/2022 9:03 PM

Pelted with coins in Stuttgart inside stadium 8/28/2022 9:03 PM

N/a 8/28/2022 9:02 PM

I have travelled a number of times on an independent ticket due to living in London Communication is usually last minute and arrangements are often unclear

8/28/2022 9:01 PM

Aggressive unnecessary policing 8/28/2022 9:01 PM

Constantly treated like shit 8/28/2022 8:59 PM

Lack of official trips with club partner and it is too expensive It is cheaper to book your own travel arrangements 8/28/2022 8:59 PM

Don’t travel 8/28/2022 8:58 PM

Money making scheme both official and sports options It's all about money and not about supporters 8/28/2022 8:58 PM

Seville need I say more Seems to have been forgotten about how badly we were treated 8/28/2022 8:58 PM

N a 8/28/2022 8:55 PM

General attitude of Police and attacked in the stadium at Brondby ( in corporate seats) 8/28/2022 8:55 PM

Searched at gate Phone charger battery pack confiscated 8/28/2022 8:55 PM

N/A 8/28/2022 8:55 PM

Tickets is the massive problem why the need to pick them up at the ground/city post them out before the game 8/28/2022 8:54 PM

Not applicable

8/28/2022 8:53 PM

Attacked by riot police in Braga (2020) 8/28/2022 8:53 PM

Poor catering during Euro final, now water in stadium, disgraceful 8/28/2022 8:53 PM

8/28/2022 8:53 PM

Police brutality 8/28/2022 8:52 PM

Seville was an utter shambles inside the stadium. Treated disgraceful. Surprised no one died. Nothing has been done about it As usual 8/28/2022 8:52 PM

On some occasions not great support from club when being treated like cattle

8/28/2022 8:50 PM

The problems which happened in the stadium in Seville did to the heat and how were treated 8/28/2022 8:49 PM

The widely reported issues with the Cup final in Seville 8/28/2022 8:48 PM

8/28/2022 8:48 PM

notice for travel arrangements and dearth of official club transport/flights to overseas games If say we get

tickets yet club only

Only through

own

for a few

8/28/2022 8:48 PM

8/28/2022 8:47 PM

Club 1872 Contributors' Survey 19 / 20

530

531

532

533

534

535

536

537

538

539

540

541

542

543

544

545

546

547

548

549

550

551

552

553

554

555

556

557 None

558 Short

2500

accommodates

hundred

559 N/A

560

bookings

561 N/A

No real issues, I always make my own arrangements

8/28/2022 8:47 PM

Rangers travel partner ctm info doesnt come out quick enough and prices are crazy 8/28/2022 8:47 PM

Prices inflated 8/28/2022 8:46 PM

Heavy handed police 8/28/2022 8:46 PM

Delay at airport and no information and people who are supposed to be helping just give up 8/28/2022 8:46 PM

N/A 8/28/2022 8:45 PM

None 8/28/2022 8:45 PM

The issues in Seville. Still unsure of feedback from uefa about the shocking treatment off fans. 8/28/2022 8:45 PM

HAVE NT TRAVELLED ABROAD TO SEE RANGERS YET 8/28/2022 8:43 PM

Collecting tickets due to travel delays 8/28/2022 8:42 PM

Poor organisation, supporters badly treated and little assistance from SLO or club reps 8/28/2022 8:40 PM

None 8/28/2022 8:40 PM

The Europa league final was the worst experience Iv ever had at a football match but I’m not sure the club can do much about the behaviour of Spanish police 8/28/2022 8:38 PM

Treatment by local police Spanish in particular Disgusting and violent 8/28/2022 8:37 PM

Club 1872 Contributors' Survey 20 / 20 562

563

564

565

566

567

568

569

570

571

572

573

574

575

Please detail any issues you have had when travelling in Scotland to watch Rangers.

Answered: 451 Skipped: 1,703

RESPONSES

I live in New Zealand That is the main problem in travelling to see Rangers

DATE

9/25/2022 3:43 AM

N/A 9/23/2022 11:32 AM

have you ever been in the away end at Dens park?

9/22/2022 8:13 AM

N/A 9/21/2022 11:22 PM

Just generally treated like cattle Often crushed such as rugby park and generally treated like second class citizens 9/21/2022 7:04 PM

Fans treated very poorly by away clubs on pricing and heavy handed approach from police/stewarding Also the approach to games at Celtic Park with fans required to be in stadium up to 2 5 hours in adavnce and held up to 1 5 hours afterwards Seems petty but if this is the approach Rangers should reciprocate instead of inconveniencing home fans at Ibrox by closing part of the stadium footprint There's elderly supporters at games versus Celtic being forced to walk around the entire stadium for access to stadium/buses due to closing the access route

9/21/2022 7:16 AM

N/a 9/20/2022 8:33 PM

N/A Do not attend away games anymore 9/20/2022 7:27 PM

Don't travel to away games due to the way other clubs have treated Rangers 9/20/2022 6:23 PM

Blue pound all that matters over charged for poor facilities

9/20/2022 5:52 PM

Bad Policing and

Basically treated as the dregs of humanity Especially Edinburgh and Dundee

9/20/2022 5:30 PM

9/20/2022 4:34 PM

9/20/2022 4:12 PM

9/20/2022 4:08 PM

9/20/2022 4:06 PM

9/20/2022 4:01 PM

9/20/2022 3:42 PM

9/20/2022 3:41 PM

9/20/2022 3:41

9/20/2022 3:03 PM

9/20/2022

9/20/2022 2:56 PM

9/20/2022 2:53 PM

9/20/2022 2:52 PM

9/20/2022 2:49 PM

9/20/2022 2:47 PM

Club 1872 Contributors' Survey 1 / 15 Q43

stewarding

12 n/a

13 None

14 I'm fed up with the treatment we get when going to away and the hate shown towards us by the boards of other teams so I've stopped going to away matches.

15 Not applicable

16 N/A

17 Stadium access and policing and stewarding are the biggest issues

18 Treated like 3rd class citizens

19 Threats and violence

PM 20 Generally treated poorly by away clubs The way we are treated at Parkhead in particular is a disgrace, meanwhile away fans attending Ibrox don't have the same issues

21 N/A

3:02 PM 22 None

23 No liaison nothing

24 N/A

25 Na

26 Poor treatment by police & stewards at other grounds they seem to want to try and upset us

than

From TV the way the Rangers fans were treated at Parkhead during last seasons 1 1 league game was disgraceful, No response from Rangers regarding this !!

9/20/2022 2:37 PM

9/19/2022 2:38 PM

are treated like cattle, being corralled into pens to go through numerous security and ticket checks 9/13/2022 6:21 PM

travel to away games in Scotland too much hatred for

Generally poor facilities at various grounds for the cost of tickets Stewarding is generally unhelpful regarding supporters using the correct seats which can lead to altercations, in saying this a lot of that issue is caused by the Union Bears who seem to think they can sit and use any area they want

9/12/2022 6:59 PM

9/12/2022 8:40 AM

/ A 9/7/2022 5:17 PM

I tend to watch away games in the company of opposing fans rather than suffer the restrictions placed on the general Rangers support

9/7/2022 11:41 AM

9/6/2022 7:23 PM

Police Scotland intimidation 9/6/2022 5:43 PM

Not had any issues This is mainly down to the fact it’s become impossible to get tickets for away games and the process is flawed on how they are allocated 9/6/2022 5:27 PM

Sometimes unwelcome by other fans and the opposing club 9/6/2022 4:28 PM

9/6/2022 10:40 AM

9/6/2022 9:52 AM

Having to be in Parkhead 2 hours before kick off? Police stopping buses solely to try and lift people? Herded in and out of stadiums like cattle (Easter Rd in particular), and abused, spat on or cars\buses hit with stones by away fans? Police are more interested in arresting Rangers fans than offering any form of protection at away grounds

9/6/2022 8:02 AM

in dangerous areas 9/6/2022 6:50 AM

9/5/2022 9:30 PM

police

9/5/2022 5:27 PM

9/5/2022 12:44 PM

9/5/2022 11:46 AM

9/5/2022 11:22 AM

9/5/2022 11:11 AM

9/5/2022 10:51 AM

9/5/2022 10:39 AM

9/5/2022 9:28 AM

9/5/2022 7:58

9/5/2022 6:42 AM

9/4/2022 11:43 PM

9/4/2022 10:58 PM

9/4/2022 10:53 PM

Club 1872 Contributors' Survey 2 / 15 rather

treat us respectfully 27 n/a

29 We

30 Don't

32 N

33 N/A

38 None

39 none

41 Herded

42 None

43 I don't think we are treated well at any away games

stewards or the

44 None

45 n/a

46 N/a

47 none

48 n/a

49 None to date:

50 Gates undermanned delayed entry into grounds

51 Think it’s a general thing away fans are not really welcomed e g poor seating area ticket prices

52 I haven’t done it for years but I don’t like the way I have treated our great club

AM 53 Ticket prices Overzealous crowd control getting in to stadiums, tynecastle and Easter road

particular

54 Not applicable

55 Getting a ticket

56 None

Couldn't get to attend

Failure to obtain tickets when half a stadium is empty Football is the only business that doesn't look after the customer willing to purchase its goods

9/4/2022 9:53 PM

9/4/2022 9:25 PM

None 9/4/2022 9:16 PM

Herded into Celtic park 2

before

9/4/2022 9:13 PM

None 9/4/2022 9:04 PM

Never been

Herded into one stand with

the

9/4/2022 8:59 PM

9/4/2022 8:47 PM

Supporters Clubs being targeted by Police 9/4/2022 8:44 PM

Again policing mostly Very over

Treated terribly in these grounds

9/4/2022 8:42 PM

Nothing 9/4/2022 8:22 PM

Parkhead

time

9/4/2022 8:15 PM

9/4/2022 8:09 PM

9/4/2022 8:02 PM

N/A 9/4/2022 7:48 PM

None 9/4/2022 7:43 PM

Don’t get many tickets for

games since my gers came in used to get around 7 a season now luckily if I get 1 9/4/2022 7:23 PM

none 9/4/2022 7:18 PM

Over the top police presence, searches etc 9/4/2022 7:17 PM

The fans are sometimes herded like cattle at away grounds 9/4/2022 6:13 PM

Not enough tickets given when playing Ross county which is the nearest away game to Inverness 9/4/2022 2:42 PM

Abuse 9/4/2022 2:41 PM

Nothing serious enough to complain about 9/4/2022 12:46 PM

Been hoarded into celtic park 2 hours befor ko 9/4/2022 2:20 AM

Zero assistance or information from Rangers 9/3/2022 6:04 PM

N/A 9/3/2022 1:04 PM

Heavy police presence at Easter Road this season for what appeared to be no reason 9/3/2022 10:02 AM

N/A 9/3/2022 9:23 AM

I have been stopped by police going to ibrox and often been told to leave pub’s around as they think I am drunk but it’s my illness that causes it this year my wife and family have stopped me going to any games which I miss because I loved going to ibrox and supporting my team

9/3/2022 7:56 AM

None 9/2/2022 6:38 PM

None 9/2/2022 5:08 PM

n/a 9/2/2022 4:22 PM

Abuse 9/2/2022 3:27 PM

N/A 9/2/2022 2:47 PM

Poor stadiums and facilities. Severe dislike of Rangers fans from Police who on many occasions I have seen baiting supporters, in the hope of starting trouble The Political system 9/2/2022 2:38 PM

Club 1872 Contributors' Survey 3 / 15 57

hrs

to any away games

all

young hooligans

zealous

as well

every

is an absolute shambles

69 Left to your own devices

70 n/a

away

in Scotland is not helped when you have Humza Youssef voicing his opinion on everything Rangers (doctored video of the players singing when we won 55, then condemning the celebrations in George Square, which were much tamer than those witnessed when Celtic won the league in Season 21/22, but we hear nothing about that), The Board of Rangers need to address this, as it all adds to the hostility the Rangers support have to endure whilst travelling and attending away matches

N/A 9/2/2022 2:33 PM

Turnstile operators not appearing resulting in long queues and missing kick off 9/2/2022 1:37 PM

No one likes us 9/2/2022 1:24 PM

Ticket pricing 9/2/2022 11:29 AM

do not go to away games in scotland 9/2/2022 10:19 AM

N/a 9/2/2022 10:00 AM

N/A 9/2/2022 9:34 AM

Not treated as Public Citizens, but seen as football hooligans and treated as such 9/2/2022 8:30 AM

Treated like second class citizens 9/2/2022 8:18 AM

n/a 9/2/2022 8:13 AM

Tickets prices rangers fans pay more than the home fans ,some Stadiums are poor 9/2/2022 7:58 AM

Lack of tickets meaning no supporters bus 9/2/2022 7:02 AM

N/a Love the Rangrs Keep my money for RFC No one else 9/1/2022 11:44 PM

Police heavy handed, not enough facilities 9/1/2022 10:48 PM

Treated like animals at most away grounds and views are awful

9/1/2022 10:28 PM

Not applicable 9/1/2022 10:08 PM

Unfair searches of EVERY supporter Using metal detectors and causing delays entering the stadium The travelling support has done nothing to warrant this kind of extra security

9/1/2022 10:02 PM

None 9/1/2022 10:02 PM

None 9/1/2022 10:01 PM

the same people who get all the

tickets

of the time 9/1/2022 9:35 PM

N/A 9/1/2022 9:31 PM

N/A 9/1/2022 9:27 PM

Prices some of the clubs charge just because it’s Rangers 9/1/2022 9:07 PM

My issue is the very poor allocation of away tickets (generally I get 3 away league games each season only) 9/1/2022 9:00 PM

9/1/2022 8:58 PM

9/1/2022 8:54 PM

9/1/2022 8:34 PM

Other than

which are

welcome

the

called

areas are

9/1/2022 8:33 PM

9/1/2022 8:31 PM

9/1/2022 8:28 PM

9/1/2022 8:19 PM

indifferent to

9/1/2022 8:18 PM

Club 1872 Contributors' Survey 4 / 15

100

101

102

103

104

105

106

107

108

109

110

111 It’s

away

all

112

113

114

115

116 Very rarely go to away games other than semi & finals

117 None

118 None

119

emails

full

helpful details no personnel on match days

120 None

121 There’s no

mat for supporters at away games

seating

outdated

122 Bigotry

123 None

124 Treated

other supporters

N/A

9/1/2022 8:17 PM

9/1/2022 8:16 PM

None 9/1/2022 8:15 PM

N/A 9/1/2022 8:14 PM

N/A 9/1/2022 8:10 PM

Being an older gent who travelled all over Scotland in my youth I find it hard that teams would rather have empty seats than allow more Rangers fans in their stadiums.I am also biased in that fans from North Scotland should have a bigger allocation of tickets for Perth,Dingwall and Aberdeen etc Rangers have a huge following in the Northern parts of Scotland

Strict Police searches not carried out on home fans.

9/1/2022 8:09 PM

9/1/2022 8:06 PM

Don’t attend away games 9/1/2022 8:04 PM

Unnecessary checks, stewards not making supporters to sit where their ticket is for and allowing supporters to block stairways and exits Police putting barriers up and making you walk miles to get back to your vehicle

9/1/2022 6:31 PM

N/A 9/1/2022 5:17 PM

None 9/1/2022 3:27 PM

N/a 9/1/2022 2:23 PM

NONE AT PRESENT 9/1/2022 2:01 PM

Not enough turnstiles, overpriced tickets Buses herded in and out 9/1/2022 1:37 PM

Very rarely able to obtain tickets so unable to comment 9/1/2022 1:32 PM

Getting tickets! 9/1/2022 11:30 AM

N/A 9/1/2022 10:25 AM

n/a 9/1/2022 10:15 AM

Cant get a ticket for love nor money 9/1/2022 9:47 AM

N/A 9/1/2022 9:46 AM

Overbearing Police 9/1/2022 9:12 AM

Police Scotland targeting fans 9/1/2022 8:24 AM

haven't done so for a long time 9/1/2022 8:03 AM

general bad treatment 9/1/2022 7:41 AM

9/1/2022 7:39 AM

n/a 9/1/2022 7:24 AM

Local police treat the supporters as if we are idiots 9/1/2022 7:15 AM

None 9/1/2022 7:12 AM

N/A 9/1/2022 6:59 AM

I don’t think Rangers fans get treated any differently to fans who visit Ibrox I’d much prefer more tickets, subsidised buses and less police but there are elements within any fan bases who need that extra policing As for tickets and buses never going to happen

9/1/2022 6:18 AM

None 8/31/2022 11:32 PM

Again I make my own arrangements but have only good experiences involving anyone official from other clubs particularly Hamilton Motherwell and St Mirren 8/31/2022 11:19 PM

Abused all over the place, worst being Aberdeen and Hibs Generally are treated with disdain in some places, without any reason Police not interested in things being thrown from Windows

8/31/2022 10:27 PM

Club 1872 Contributors' Survey 5 / 15 125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

for example in Edinburgh, and a disgraceful response from a high ranking officer in Aberdeen is response to a reasonable complaint about the treatment of my father.

none 8/31/2022 9:40 PM

Issues getting into the grounds, regularly missing the first 20 minutes of games due to clubs not having enough staff or police to process entry 8/31/2022 7:32 PM

none 8/31/2022 6:33 PM

Transport 8/31/2022 6:02 PM

None 8/31/2022 5:57 PM

Generally, the teams we play away are just not ready for the numbers that arrive 8/31/2022 5:46 PM

Trying to get into away ground sometime on turnstile etc 8/31/2022 5:44 PM

There is never enough turnstiles and we are not treated well. We are giving these teams a lot of money but they do not treat us well we are hearded like cattle 8/31/2022 5:15 PM

Just general poor crowd control, treated like animals, herded into away grounds with no thought for our safety 8/31/2022 4:27 PM

Not enough turnstiles at certain grounds to accommodate our fans leading to lengthy queues. 8/31/2022 3:43 PM

N/A 8/31/2022 2:47 PM

Stewards at certain game’s 8/31/2022 1:56 PM

None 8/31/2022 1:05 PM

Heavy policing. 8/31/2022 12:29 PM

N/A 8/31/2022 12:28 PM

Arrogant stewards 8/31/2022 12:12 PM

none have not traveled away 8/31/2022 12:00 PM

N/A 8/31/2022 11:59 AM

Supporters are not treated well with the police and stewards 8/31/2022 11:55 AM

The main problem is parking I always travel by car We need to build better parking facilities With a better system of leaving after the matches As it’s a very traumatic trying to get away from ibrox I know Ibrox is surrounded by industrial site , housing etc But we need to buy the land and build proper van zones before and after the matches , with more avenues of dispersing everyone from the grounds This would also help keep fans in ibrox until the final whistle , the amount of people who leave early is not great And it’s purely to do with getting away before the mad gridlock rush that happens It would definitely enhance the experience of watching Rangers. But this issue isn’t new, this has been going on for Years. We need to fix this in my opinion

8/31/2022 11:44 AM

Tickets 8/31/2022 11:42 AM

The club want to kill RSC’s 8/31/2022 11:11 AM

Getting in most grounds is a nightmare with exception of Hearts which is generally well organised 8/31/2022 11:05 AM

Na 8/31/2022 11:03 AM

Parking is a problem sometimes and when leaving after a game 8/31/2022 11:02 AM

Poor value when when visiting the Big Jock New camp Paying top dollar for a restricted view 8/31/2022 10:56 AM

N/A 8/31/2022 10:46 AM

Don’t go to away games

Missed the start of the game because of issues getting into the stadium. Treated with contempt by security and Police As Rangers fans we are hated by other clubs, mainstream

8/31/2022 9:55 AM

8/31/2022 9:43 AM

Club 1872 Contributors' Survey 6 / 15

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

media etc The club do not do enough to defend and protect the support

Rain

8/31/2022 9:39 AM

None 8/31/2022 9:28 AM

Late allocation/ delivery of tickets.

Rarely get tickets, price hikes by other clubs should not be allowed

Just niggly things like being told you have to sit down, blocked from getting out etc Plus, do the police in Dundee really have to use riot dogs in the queue to get into Tannadice?

KEEPING SAFE BY STICKING WITH MAIN BODY OF OUR SUPPORTERS

Getting into stadiums

8/31/2022 8:52 AM

8/31/2022 8:51 AM

8/31/2022 8:29 AM

8/31/2022 8:21 AM

8/31/2022 8:11 AM

n/a 8/31/2022 8:10 AM

I easier getting disabled access at away grounds than Ibrox 8/31/2022 8:08 AM

Underground capacity and frequency an issue

General lack of travel and parking advice

8/31/2022 7:34 AM

8/31/2022 7:24 AM

Too many 8/31/2022 7:13 AM

N/a 8/31/2022 7:12 AM

We are treated bady 8/31/2022 6:44 AM

No issues 8/31/2022 6:30 AM

Police treat us like hooligans Stewards treat us like dirt 8/31/2022 6:22 AM

Haven’t gone to away matches in a long time in Scotland Don’t think supporters should attend away matches after the poor treatment by the whole of Scottish football

It’s been quite some time since I was at any away games but the thing that sticks in my mind is the ridiculous routing that buses have been given when leaving Pittodrie The vast majority are going South so why route them west past the hospital?

8/31/2022 6:16 AM

8/31/2022 6:01 AM

Not applicable 8/31/2022 5:59 AM

None 8/31/2022 5:58 AM

Tickets 8/31/2022 5:44 AM

Rangers make no money 8/31/2022 2:56 AM

Poor attitude from police officers 8/31/2022 2:27 AM

Policing Lack of tickets Bottles thrown at rangers supporters, disgraceful chanting at rangers supporters 8/31/2022 1:18 AM

Only applied in the lower leagues and only concerns were timing of games and the balloting process The number of tickets being sold by supporters clubs outside the grounds was also an issue

8/31/2022 1:12 AM

N/A 8/31/2022 12:59 AM

None 8/31/2022 12:05 AM

Lack of tickets from some clubs even although they cannot fill their ground

Long queues, lack of assistance, attitude of police, quality of stadia

8/30/2022 11:40 PM

8/30/2022 11:27 PM

Overpriced ticketing and poor seat viewing 8/30/2022 11:11 PM

N /A 8/30/2022 10:59 PM

The police attitude toward our fans is way off the expected behaviour of any serving public member Again the contempt and hostility endured by our away supporters is unacceptable I now refuse to attend away matches as a result For my own safety and the safety of my son,

8/30/2022 10:51 PM

Club 1872 Contributors' Survey 7 / 15

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

who has an invisible disability, lacks capacity etc Unfortunately, I’m not filled with encouraging displays of awareness and understanding (of hidden disabilities whilst they shout commands and display heightened aggressive behaviours) from the security staff/police at any Scottish away stadiums

Over zealous policing & stewards, lack of turnstile staff & extreme searching at away end creating bottlenecks and severe delays getting into ground / missing kick off

8/30/2022 10:46 PM

N/A 8/30/2022 10:35 PM

Rangers supporters are treated harshly and suspiciously by police and ground security and have been in the 50+ years I have been going

Police treat fans with suspicion and outright hostility Recent visit to Parkhead saw Rangers fans pelted with missiles, including glass bottles, which saw no reaction from authorities other than to blame both sets of supporters

Policing of Rangers fans in Scotland is appalling. Most teams will say the same. Treated like criminals in and around another ground

away fans hate us.

8/30/2022 10:30 PM

8/30/2022 10:29 PM

8/30/2022 10:27 PM

8/30/2022 10:23 PM

I’ve not been to an away game since 2012 and have no intention of giving another penny to another club 8/30/2022 10:22 PM

No comment 8/30/2022 10:18 PM

None 8/30/2022 10:18 PM

None 8/30/2022 10:14 PM

Treated like second class citizens by police and stewards 8/30/2022 10:12 PM

I don’t attend away matches 8/30/2022 10:07 PM

None 8/30/2022 9:58 PM

N/A 8/30/2022 9:50 PM

NONE 8/30/2022 9:49 PM

N/A 8/30/2022 9:46 PM

Not competent to response 8/30/2022 9:44 PM

I do not go to away games and have not since we returned to the SPFL. 8/30/2022 9:25 PM

Two turnstiles at livingston Queing for an hour and missing the first half hour 8/30/2022 9:17 PM

Facilities available are usually very sub standard 8/30/2022 9:16 PM

NA 8/30/2022 9:08 PM

Poor stewarding. 8/30/2022 8:54 PM

N/A 8/30/2022 8:52 PM

N/a 8/30/2022 8:50 PM

Na 8/30/2022 8:42 PM

N/A 8/30/2022 8:42 PM

Tickets 8/30/2022 8:41 PM

N/A 8/30/2022 8:33 PM

Not had any issues 8/30/2022 8:31 PM

None 8/30/2022 8:30 PM

N/A 8/30/2022 8:30 PM

No 8/30/2022 8:28 PM

Club 1872 Contributors' Survey 8 / 15

219

220

221

222

223

224

225

226

227

228

229

230

231

232

233

234

235

236

237

238

239

240

241

242

243

244

245

246

247

248

249

250

Bil

8/30/2022 8:23 PM

None 8/30/2022 8:22 PM

Biggest issue in the past few years has been Easter Road The section of their home support that has seen missiles and fans invade the pitch isn't properly policed Yet there are a line of stewards in front of the Rangers end next to that section the full 90 minutes This does not feel proportionate to say the least

8/30/2022 8:22 PM

N/A 8/30/2022 8:22 PM

None 8/30/2022 8:19 PM

Nil 8/30/2022 8:17 PM

None 8/30/2022 6:34 PM

N/A 8/30/2022 4:27 PM

No ossues 8/30/2022 4:00 PM

Aggressive stewarding 8/30/2022 3:36 PM

N/a 8/30/2022 3:10 PM

Poor facilities 8/30/2022 3:05 PM

Poor Stewarding at grounds Poor access 8/30/2022 3:04 PM

Long ques outside stadiums when trying to enter 8/30/2022 2:51 PM

Policing and gaining entry to stadiums 8/30/2022 2:09 PM

None 8/30/2022 1:28 PM

Lack of tickets Poor stewarding and general lack of respect of away fans 8/30/2022 12:57 PM

As per my previous comment on away European matches, my concerns are with the behaviour of some fans, not with what the club does, or doesn't do 8/30/2022 12:03 PM 269 None 8/30/2022 11:55 AM

Treated like trash and herded around unnecessarily by heavy handed stewarding and policing 8/30/2022 11:49 AM

The distain and total abject revulsion & anger shown towards the Rangers fans from away clubs and their supporters is abhorent The local pubs, takeaways just love taking our BLUE Pound though !!!!!!!

8/30/2022 11:41 AM

272 None 8/30/2022 10:32 AM

273 No longer go to away games because Fans want to stand during the game 8/30/2022 9:17 AM

N/A 8/30/2022 9:15 AM

n/a 8/30/2022 7:55 AM

276 SLO totally pointless Doesn’t help fans at all Club clearly don’t care, 8/30/2022 7:49 AM

277 The only noticeable issue as a fan that arranges their own travel to away games on occasion is that there’s no visible presence of Rangers staff in or outside of grounds Thankfully, while ‘crushing’ events due to issues at turnstiles are pretty rare, friends involved in those situations have expressed the lack of presence or help from any Rangers staff in those situations something which ignored over time may eventually result in something far more serious People I know regularly point to the club’s lack of care for RSCs and the regular away support in general

278 No issues

279 Stadium access arrangements are usually the biggest issue we are often herded like cattle and the older I get the more uncomfortable I am with it

280 I have had an issue twice and that was at Livingston. 1. they did not have all the turnstiles open and, although we got there in plenty of time, we stood so long in the queue to get into the

8/29/2022 11:54 PM

8/29/2022 11:35 PM

8/29/2022 11:33 PM

8/29/2022 9:51 PM

Club 1872 Contributors' Survey 9 / 15 251

252

253

254

255

256

257

258

259

260

261

262

263

264

265

266

267

268

270

271

274

275

ground we missed kick off and the first goal 2 There were a load of boys and men dressed in black that stood in one corner of the ground not far from where I stood and they were there to create trouble and had no interest in the match I don't know who they were, but they apparently were part of our support The police dealt with them and a few were arrested I did not stay to clap my players after the game because of them

None 8/29/2022 9:41 PM

N/A. 8/29/2022 9:13 PM

No major issues that we haven't caused ourself (eg late entry to games)

8/29/2022 9:08 PM

Poor facilities eg toilets food outlets etc 8/29/2022 8:41 PM

Hehe 8/29/2022 8:30 PM

get ripped off with prices for tickets 8/29/2022 7:58 PM

N/A 8/29/2022 7:47 PM

n/a 8/29/2022 7:32 PM

N/A 8/29/2022 7:11 PM

Problems gaining access to some grounds due to poor organisation 8/29/2022 6:43 PM

None 8/29/2022 6:10 PM

cost, policing, contempt of the blue pound 8/29/2022 5:26 PM

8/29/2022 5:21 PM

N/A 8/29/2022 4:32 PM

Do not go to away games in Scotland 8/29/2022 4:12 PM

I don’t go to away matches as I will not give them my money as I hate them all after putting us down 8/29/2022 4:09 PM

I only go to ibrox 8/29/2022 3:47 PM

Security and police are too heavy handed 8/29/2022 2:22 PM

Cg 8/29/2022 2:14 PM

Never done it so I can't comment 8/29/2022 2:14 PM

Treated as second hand citizens I am a pensioner and expect to be treated with some degree of cavity 8/29/2022 1:46 PM

Treated like cattle everywhere we go 8/29/2022 1:42 PM

stewarding at away games soetime need looking at and the allocation and price of tickets 8/29/2022 1:19 PM

None 8/29/2022 1:17 PM

None 8/29/2022 12:55 PM

Police Police kettling fans into small entrances Away grounds are poorly maintained, or have phantom seats that don’t exist, yet a ticket is sold (Fir Park)

8/29/2022 12:44 PM

Behavior of some fans leaves a lot to be desired and the Club's silence on certain issues does not help 8/29/2022 12:35 PM

308 From trying to get tickets, to attending games is proving harder and harder It makes me want to stop trying but only for the sake of my 2 sons i do keep trying

8/29/2022 12:21 PM

Usual hostile attitude 8/29/2022 12:19 PM

The facilities at away grounds are appalling. We are treaded like animals at some grounds. 8/29/2022 12:17 PM

Don’t go to away games 8/29/2022 12:12 PM

Issues with entry at some venues / most recently Easter Road Not enough turnstile options for 8/29/2022 12:03 PM

Club 1872 Contributors' Survey 10 / 15

281

282

283

284

285

286

287

288

289

290

291

292

293

294

295

296

297

298

299

300

301

302

303

304

305

306

307

309

310

311

312

the amount of fans

313 None

314 Motorway road works seem to coincide with our midweek home games The police do not assist with traffic management The underground operating hours are too restricted for mid week and Sunday games RSC busses getting needlessly stopped for checks

8/29/2022 11:53 AM

8/29/2022 11:36 AM

n/a 8/29/2022 11:35 AM

316 Charged excessive prices, including catering & most of the facilities are sub standard! Treated like animals basically! 8/29/2022 11:33 AM

317 Several other SPFL stadiums in Scotland are in a dilapidated state with narrow stairways, crumbling steps and cramped toilets 8/29/2022 11:16 AM

318 Not enough tickets available at Celtic games 8/29/2022 10:56 AM

Delayed entry into grounds 8/29/2022 10:53 AM

N/A 8/29/2022 10:51 AM

321 It is well known that we have a "bad element" in our away support and it is recognised that drugs are being sold within our away support This has been seen in toilets at half time

8/29/2022 10:49 AM

322 Treated like cattle, heavy handed policing 8/29/2022 10:44 AM

none 8/29/2022 10:44 AM

N/A 8/29/2022 10:39 AM

I do not attend away games 8/29/2022 10:24 AM

Lengthy Q's at turnstiles, not enough turnstiles open Having to arrive at Parkhead 2hrs before KO 8/29/2022 10:13 AM

Lack of information and assistance from Rangers 8/29/2022 10:11 AM

Unable to obtain tickets 8/29/2022 10:06 AM

None 8/29/2022 9:55 AM

no issues 8/29/2022 9:55 AM

Herded like cattle at some venues 8/29/2022 9:55 AM

No one likes us we don’t care 8/29/2022 9:53 AM

none 8/29/2022 9:42 AM

None 8/29/2022 9:24 AM

lack of tickets given to us 8/29/2022 9:20 AM

Expensive 8/29/2022 9:20 AM

People tend to just stand/sit anywhere rather than allocated seats Fine for me just now but not for elderly supporters or those bringing young children 8/29/2022 9:18 AM

N/A 8/29/2022 9:17 AM

Poor stewarding, unsafe procedures for getting fans into stadiums (eg Kilmarnock, fans crushed) 8/29/2022 9:17 AM

Policing of supporters, poor facilities 8/29/2022 9:13 AM

None 8/29/2022 9:06 AM

Can’t get tickets 8/29/2022 9:05 AM

I never travel to away games in Scotland 8/29/2022 9:00 AM

None 8/29/2022 8:59 AM

Not enough away tickets, price ranges for some of the grounds are too expensive 8/29/2022 8:58 AM

Club 1872 Contributors' Survey 11 / 15

315

319

320

323

324

325

326

327

328

329

330

331

332

333

334

335

336

337

338

339

340

341

342

343

344

345

My view is that we have to fend for ourselves and not rely on Rangers to look after our interests

8/29/2022 8:38 AM

Away grounds are often poor with outdated facilities 8/29/2022 8:35 AM

If your sat next to the ub you can’t see the game for flags or your getting choked with flares 8/29/2022 8:34 AM

prices clubs charge and the areas of the ground we occupy 8/29/2022 8:23 AM

Trouble getting in to stadiums, hearding 8/29/2022 8:20 AM

Police are un necessarily aggressive towards fans Safety is dubious Stewarding is poor 8/29/2022 8:16 AM

Prices are too expensive The stadiums and facilities are very poor 8/29/2022 8:15 AM

N/A 8/29/2022 8:14 AM

Treated like cattle at away grounds and overprinting of tickets 8/29/2022 8:06 AM

never been to away game 8/29/2022 8:00 AM

Aberdeen 8/29/2022 7:41 AM

Do not travel to other grounds 8/29/2022 7:35 AM

Herded like sheep , targeted by police 8/29/2022 7:29 AM

None 8/29/2022 7:17 AM

Getting an away ticket through MyGers is a farce 8/29/2022 7:06 AM

He police treat you like potential criminals Not like members of the general public 8/29/2022 6:54 AM

n/a 8/29/2022 6:49 AM

Ticket allocation is poor 8/29/2022 6:48 AM

N/A 8/29/2022 6:14 AM

Supporters aren’t looked after well enough from home fans 8/29/2022 6:10 AM

Dislike from other supporters 8/29/2022 4:26 AM

None 8/29/2022 2:13 AM

None 8/29/2022 2:04 AM

Again treated like cattle herded in and out of the towns and cities as quick as they can as if we’re all thugs 8/29/2022 12:07 AM

None 8/29/2022 12:00 AM

Poor hospitality, poor amenities poor attitude of service people 8/28/2022 11:45 PM

NA 8/28/2022 11:38 PM

Policing 8/28/2022 11:35 PM

None 8/28/2022 11:30 PM

N/A 8/28/2022 11:29 PM

Fans being treated like cattle at away grounds by police and stewards They forget we PAY to attend matches 8/28/2022 11:27 PM

Na 8/28/2022 11:21 PM

n/a 8/28/2022 11:12 PM

Over zealous policing. 8/28/2022 11:02 PM

It would help if I could get a ticket for away games I can’t seem to accumulate enough mygers points to get a ticket. 8/28/2022 11:01 PM

The support often pay way over the odds for Scottish away games yet facilities are poor, 8/28/2022 10:49 PM

Club 1872 Contributors' Survey 12 / 15 346

347

348

349

350

351

352

353

354

355

356

357

358

359

360

361

362

363

364

365

366

367

368

369

370

371

372

373

374

375

376

377

378

379

380

381

stewarding and policing often aggressive and lacking in common sense KOs are often swapped to inconvenient times especially for those fans who might prefer to travel via public transport

Over zealous policing Being treated like a criminal or thug Heavy handed stewards 8/28/2022 10:35 PM

Overpriced ,heavily over policed seen as trouble by other clubs and communities due to clubs lack of defending fans against bias politicians and media 8/28/2022 10:34 PM

Have stopped attending away games due to the nonsense

I’ve been spat on, abused and regarded as scum by opposition clubs I’m never going to another away game in Scotland again

8/28/2022 10:33 PM

8/28/2022 10:27 PM

None 8/28/2022 10:20 PM

Treated like second class citizens at some grounds 8/28/2022 10:14 PM

Overpricing Treated like criminals 8/28/2022 10:08 PM

Crap facilities disgraceful restricted views 8/28/2022 10:05 PM

Poor Stewarding , poor heavy handed policing , bad viewing areas especially parkhead 8/28/2022 10:01 PM

None really , find a bear friendly pub and we’ll be ok 8/28/2022 9:59 PM

Harrassed and herded by Police Coach windows bricked, etc I would like the Club to say to other teams, "Either give us x thousand tickets which we will sell for you, or none at all." To have paltry ticket allocations when there are literally thousands of empty seats at away grounds is diabolical If the Club refused away tickets, I would support that stance

8/28/2022 9:58 PM

Disrespectful attitude of police towards our support, communicated verbal towards us 8/28/2022 9:52 PM

Not enough ticket allocations, treated like shite from Police and away stewards, Some really crappy away stadiums. 8/28/2022 9:49 PM

None 8/28/2022 9:46 PM

Ticket prices always more costly when Rangers are in town Police treat fans with disrespect 8/28/2022 9:40 PM

Always a lack of turnstiles…..police show no respect. 8/28/2022 9:38 PM

X 8/28/2022 9:37 PM

Access to away matches is far too heavily weighted to supporters clubs The ability to get tickets for long term season ticket holders is really poor A points system that recognises season ticket holders, continuous credit etc is imperative with a move away for money making schemes that Rangers are creating is needed now

8/28/2022 9:31 PM

Turnstiles not all been open no stewards or organisation 8/28/2022 9:28 PM

N/A 8/28/2022 9:25 PM

NO RANGERS FAN SHOULD LINE THE POCKETS OF THOSE WHO SOUGHT TO DESTROY US 8/28/2022 9:25 PM

None 8/28/2022 9:24 PM

Buses stop and search Bearded like cattle No toilet facilities at bus parking 8/28/2022 9:24 PM

M/A 8/28/2022 9:23 PM

Police treat us all as criminals 8/28/2022 9:22 PM

Treated like a 2nd class citizen by police and stewards because I am a football fan/Rangers fan 8/28/2022 9:16 PM

Poor access to many stadiums and not enough access gates Prices at stadiums raised for Rangers fans 8/28/2022 9:15 PM

Price hikes 8/28/2022 9:15 PM

Club 1872 Contributors' Survey 13 / 15

382

383

384

385

386

387

388

389

390

391

392

393

394

395

396

397

398

399

400

401

402

403

404

405

406

407

408

409

410

None 8/28/2022 9:13 PM

Constant and continuing problems with securing tickets in the normal manner 8/28/2022 9:13 PM

I refuse to give my money to other teams after our treatment in 2012 8/28/2022 9:11 PM

None 8/28/2022 9:11 PM

The different way our support us policed at away games from other clubs 8/28/2022 9:09 PM

Generally treated like a piece of crap on their shoe 8/28/2022 9:08 PM

Don't travel to away games 8/28/2022 9:05 PM

Seville as stated earlier 8/28/2022 9:04 PM

Supporters buses stopped by Police 8/28/2022 9:04 PM

none 8/28/2022 9:03 PM

It's not just rangers fans, football fans venerable aren't treated very well 8/28/2022 9:02 PM

Heavy policing 8/28/2022 9:01 PM

Never go to away games now won’t give any other club in Scotland my money after 2012! 8/28/2022 8:59 PM

Long cuse at turnstiles 8/28/2022 8:59 PM

Clubs and police treat us poorly 8/28/2022 8:59 PM

Expensive away tickets 8/28/2022 8:58 PM

Most stadiums access are shocking 8/28/2022 8:56 PM

Away stewards and police are hostile towards Rangers fans 8/28/2022 8:55 PM

Treated like cattle 8/28/2022 8:55 PM

N/A 8/28/2022 8:55 PM

Takes ages to get and out, terrible treatment by police and stewards 8/28/2022 8:54 PM

Not enough away tickets 8/28/2022 8:53 PM

Poor organisation by home clubs in arranging a common parking area for supporters buses and facilities inside some grounds are woefully short of what should be expected in a 21st century stadium, Tannadice especially

8/28/2022 8:51 PM

Easter Road turnstile crowding 8/28/2022 8:50 PM

Treated as second class citizen s 8/28/2022 8:50 PM

Just the general issues related to public transport Nothing specific related to Rangers 8/28/2022 8:50 PM

N/A 8/28/2022 8:49 PM

Manage by myself not through the club 8/28/2022 8:48 PM

We’re treated as though we live in a police state, ie kettling, herding. 8/28/2022 8:48 PM

I don't attend very many away games 8/28/2022 8:48 PM

Treated like animals buy some clubs 8/28/2022 8:48 PM

Gaining entry on time 8/28/2022 8:47 PM

Rangers fans are generally treated like something on the bottom of your shoe 8/28/2022 8:47 PM

HAVE NT TRAVELLED IN SCOTLAND TO WATCH RANGERS YET

8/28/2022 8:44 PM

Often away teams unable to deal with the large amount of people gaining access to the stadium often meaning missing parts of the game 8/28/2022 8:43 PM

Very poor from all clubs and police 8/28/2022 8:43 PM

Supporters club flag allowed o to some stadiums and not others. 8/28/2022 8:43 PM

Club 1872 Contributors' Survey 14 / 15 411

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

429

430

431

432

433

434

435

436

437

438

439

440

441

442

443

444

445

446

447

448 Do not travel to away games in the league

449 Bad organisation and little assistance from SLO or club reps

450 It’s about getting the blue pound , safety is a major concern , next Saturday we travel to Celtic park , the disabled facilities there are disgraceful , we have agm greed plans in place but last visit the rangers Slo ignored the plan agreed between both clubs and endangered the wheelchair users in that platform

451 Over zealous stewards.

8/28/2022 8:42 PM

8/28/2022 8:41 PM

8/28/2022 8:38 PM

Club 1872 Contributors' Survey 15 / 15

RESPONSES

Q47 Please provide details.

Answered: 119 Skipped: 2,035

DATE

Lettering fell off after a single wash Lost out on a few quid and had to return the jersey 9/20/2022 9:44 PM

Bad stitching on away shirt complained and received automated response Followed this up with a further email and copied in various rangers addresses me received no response

The garments are fine but the logos and Castore branding is pathetic you're lucky if it hasn't become detached after a few washes This just makes Castore look cheap and tacky!!

Poor quality and sizing problems

Castore have been a nightmare from Day 1, in terms of quality of product, pricing, stock availability, delivery and customer service

The amount we have spent as fans only for less money to appear on the books

Sizes vary in size from chest size transfers peel after a wash

9/20/2022 4:27 PM

9/20/2022 4:10 PM

9/20/2022 4:08 PM

9/20/2022 3:44 PM

9/20/2022 3:42 PM

9/20/2022 2:55 PM

Items come off ie badge 9/19/2022 8:49 PM

Pre ordering merchandise (legends top, 55 clothing etc.) to them told its out of stock, how is that possible for a pre order? In the case of my legends top, it now turns out I was sent the new season home top before it was released A shambles of a company at times Sizes are all over the place too, correct size top for me last season is now too big this season

size back waited weeks for a

9/7/2022 9:50 AM

Castor

a massive 2 nd tier or a

9/6/2022 12:20 PM

9/5/2022 9:31 PM

9/5/2022 8:11 PM

9/5/2022 12:45 PM

9/5/2022 11:47 AM

9/5/2022 10:07 AM

9/4/2022 11:43 PM

9/4/2022 10:19 PM

9/4/2022 9:05 PM

9/4/2022 8:46 PM

9/4/2022 7:19 PM

9/4/2022 6:14 PM

9/2/2022 5:11 PM

continue to have the 3rd biggest

at £10,000

came off kit, waited ages for them to even acknowledge my email, and even longer still for a replacement to be sent out. I also have issue with the Castore statement that they wouldn't manufacture our kit in areas known as "sweat shops" All I've seen is their RFC merchandise stating "Made in Turkey" on the garments That's why they will never see another

9/2/2022 2:42 PM

9/2/2022 1:25 PM

9/2/2022 10:20 AM

Club 1872 Contributors' Survey 1 / 5

10 The return policy is terrible as is communication and delivery

11 None

12 I’d didn’t bother taking items back

13 n/a

14 N/a

15 polo

16 Not applicable.

17 Tops had faulty print , stitching sent for replacement got wrong

refund

18 None

19 Poor quality of kit and branding coming off after a few washes

not interested

20 ok

21 training top

22 Make the stadium bigger by taking off the 3 roofs & building either

third tier 30,000 debentures

a pop should suffiice or

ground in Scotland with the largest support

23 Lettering

penny from me

24 It has been good

25 has improved

Very expensive

The strips are of poor quality with lettering peeling

9/2/2022 10:01 AM

9/2/2022 9:29 AM

Golf shirt 9/2/2022 1:07 AM

Poor quality fabric 9/1/2022 11:19 PM

When we first released the new Castore tops the away tops quality wasn’t great 9/1/2022 10:29 PM

None 9/1/2022 10:03 PM

Continuous quality issues with various items

Sponsor name on front of shirt poor Peels off to easily etc

Took forever but money was instant

9/1/2022 8:57 PM

9/1/2022 8:48 PM

9/1/2022 8:30 PM

Fell apart, poor quality 9/1/2022 8:18 PM

Response time for complaints onerous 9/1/2022 8:16 PM

I lost a receipt from an online purchase, which I thought they would be able to find with my details of online order a tracksuit top has a rip in it shown by pics as a manufacturer error, it took months for me to get details of A free return label(which should be easy I would have though) then I never got a refund as no proof of purchase. Pre ordered top came weeks after release

To be limited to strips,tops etc is not enough.The merchandise should include golf accessories,jwellery,etc

9/1/2022 8:16 PM

9/1/2022 8:11 PM

2020/21 home top was very poor quality Has improved since 9/1/2022 8:09 PM

Poor quality and overpriced

wrong items sent and had to be returned only for them to be sent wrongly a second time and had to be sent back again despite offering a resolve to the seller

Several orders have never arrived Customer service is virtually none existent and not readily accessible to speak to an actual person to resolve issues

off

Other

who

offered

seem to

absolute top dollar

they

the

9/1/2022 8:07 PM

9/1/2022 7:12 PM

9/1/2022 12:08 PM

9/1/2022 9:49 AM

9/1/2022 8:21 AM

letters to complete the name

day and still

9/1/2022 6:19 AM

8/31/2022 11:27 PM

8/31/2022 11:22 PM

8/31/2022 8:02 PM

8/31/2022 7:59

8/31/2022 7:34

8/31/2022

8/31/2022 6:03 PM

8/31/2022 5:58 PM

8/31/2022 4:29 PM

8/31/2022 3:41 PM

8/31/2022 3:17 PM

Club 1872 Contributors' Survey 2 / 5 26

43 Badges peeling

kits less than a month old, no resolution

Paying

and receiving very poor quality

clubs

use castore

pay less also

44 Still waiting to get the name on the back of my son’s top A letter split and

replaced

shirt but never had a letter We returned during a match

Just left it now

45 People seem to moan about the quality and service of castore I must be lucky as any purchases I’ve had, have been fine

46 Most of my orders never got delivered I do not buy direct from the club/Castore anymore

47 Very high quality material Very pleased with the value in relation to the quality as compared to other brands

48 Trying to return items to the store at Ibrox and told I have to return them by post to Castore.

49 150 year purchases over £75 free scarf never received scarf

PM 50 Wrong sizes sent and wanted me to pay for re delivery

PM 51 no problems

6:34 PM 52 Tops

53 None

54 Far too expensive in general, especially for Castore branded clothing Although I am fairly happy with the quality, it is not high end quality, but the pricing is

55 They were not intrested

56 Logo missing

shorts golf tops

i have spent 100s of Pounds on merchandise and the logos that are ironed on come off relatively quickly ,but Castore fail to tell you if its embroidered or not and wold only buy if its embroidered

good quality

I was given a Rangers/Castore training top as a gift After the first wash it had areas on the strip that were badly bobbled almost as though I'd dragged a rasp against it

8/31/2022 1:57 PM

8/31/2022 1:04 PM

8/31/2022 12:50 PM

8/31/2022 12:29 PM

8/31/2022 11:02 AM

8/31/2022 9:19 AM

The time it takes to resolve the matters raised 8/31/2022 8:36 AM

It's overpriced for what it is You see other clubs with the same partner for a lot cheaper so we've decided to price where we have

8/31/2022 7:19 AM

None 8/31/2022 6:45 AM

Badges failing 8/31/2022 2:58 AM

Incorrect sizes sent to house 8/31/2022 2:28 AM

not great quality

Labels peeling off adults strips, kids strips wrongly sized & labels coming off, constant barrage of emails, lack of choice or selection

8/30/2022 10:56 PM

8/30/2022 10:48 PM

No point in trying to deal with postal store , deal with local store 8/30/2022 10:33 PM

Labels etc came off shirts 8/30/2022 10:23 PM

No issues of quality of the product, actually think it’s been pretty decent My big issue is when things are released there’s never enough stock to go around, loads of stuff sells out within a couple of hours and some stuff never returns to the online shop…. Plus Ave resorted to trying not to buy the stuff only as it takes ages to come and sometimes stuffs just not showed up The first season range from castore I spent close to £700 £800 and that would’ve continued into the other seasons if the stock levels and availability of stuff had been better but I’ve lost a bit of interest in it because of this

8/30/2022 10:22 PM

Support used as cash cow Every opportunity to get money out of us is taken Overpriced 8/30/2022 9:29 PM

Writing coming off shirts and generally over priced 8/30/2022 9:18 PM

Strip 8/30/2022 9:09 PM

top

on time either , had to wait

for

8/30/2022 8:54 PM

8/30/2022 8:45 PM

sent to Kilmarnock, once the issue was resolved it arrived in a black bin bag wrapped in cello tape Would never buy castore online again 8/30/2022 8:43 PM

took 7 weeks to arrive,

8/30/2022 8:41 PM

8/30/2022 8:26 PM

8/30/2022 8:23 PM

8/30/2022 4:54 PM

8/30/2022 3:06 PM

8/30/2022 12:28 PM

Club 1872 Contributors' Survey 3 / 5 57 Training

59 Overpriced

60 N/a

61 Not

76 First home

they brought out was faulty, didn’t arrive

months

a refund and pay return postage myself

77 Lettering peeling off after wash

78 Bought items,

was

79 Sizes don't stay the same from top to top

80 Complains

81 Never got a response

82 Nil

83 The sponsor and letters peeled off I didn’t get it resolved

84 Poor comms from Castore Poor distribution Expensive postage fees with no detail or tracking Castore not knowing where items were

85 Poor quality Europa final tops no response received

86 Fake strips

Polo shirt bought online from Store Iron on badge on chest was smudged Castore never responded to my complaint.

Detail on shirts peeling, material on shirts bobbling or fading, not surviving the first wash on low temperatures etc. I’ve refused to buy this season’s merchandise as a result, while the Sportemon Go sponsor issue is another reason not to

Numerous issues with deliveries, quality of product, etc. and Castore Customer Services are woeful Considering the delivery charges the delivery timescales are very slow Products are vastly over priced for the quality provided

8/30/2022 5:58 AM

8/29/2022 11:56 PM

8/29/2022 11:37 PM

8/29/2022 8:30 PM

I am very happy with all the different items I have purchased from them 8/29/2022 4:10 PM

The writing comes off the strips even when washed carefully 8/29/2022 2:49 PM

Original tops had well documented quality issues This has improved as time has past 8/29/2022 2:24 PM

Ab 8/29/2022 2:15 PM

The items I bought were gifts and not had any feedback

8/29/2022 11:38 AM

N/A 8/29/2022 10:39 AM

Lettering coming off product 8/29/2022 10:14 AM

N/a 8/29/2022 10:07 AM

Complained about sponsors coming off after one wash at the recommended temp never to this day have I had a reply back 8/29/2022 9:33 AM

Castore offered me a 20% discount or refund but I had to chase them for that response I wanted the item replaced.

I ordered a pair of European home shorts (blue) I received a pair of home shorts I returned them and never received the item or a refund.

8/29/2022 9:17 AM

8/29/2022 9:02 AM

I bought a jersey for my Grandson 8/29/2022 9:02 AM

Poor selection of non Castore items on sale at the store with the main focus on their clothing and associated items 8/29/2022 7:45 AM

N/a 8/29/2022 7:36 AM

Castore are a very bad company, tops not to size, delivery time and refunds take months to get back Best to change and get adidas

8/29/2022 6:12 AM

Problem with availability, delivery, refund because availablity could not be met 8/29/2022 12:50 AM

Pealing off of logos on official shirts and training tops and shirts etc

My wife purchased several items during a promotional offer as Christmas gifts but the recipients found the sizing was wrong Castore would not allow replacements insisting that the items had to be returned (at her own expense) and then they would process a refund. She had to re order the items in the correct sizes (paying more as the promotion had finished) while waiting for refunds to be processed She had to wait over 4 months for refunds to be given I have also placed orders which have never arrived i had to chase several times to eventually get a refund. I do not think they should take payment until the order is dispatched.

No problems

8/28/2022 11:40 PM

8/28/2022 10:54 PM

8/28/2022 10:15 PM

Top not delivered 8/28/2022 10:09 PM

Lettering peeling off of tops even if washing instructions are followed

Castore provide zero customer service regarding late delivery As I live in Aberdeenshire it is not practical to attend the store regularly, so mail order is my only option. I have waited around 4 weeks for a delivery after strips could be bought Iver the counter following pre order It has now stopped me buying these

8/28/2022 9:24 PM

8/28/2022 9:06 PM

Whether shirts or other merchandise (water bottled for example) the badges often come off 8/28/2022 9:04 PM

Club 1872 Contributors' Survey 4 / 5 87

100

101

102

103

104

105

106

107

108

109

110

111

112

113

very quickly I did once return an item to castore and received a refund to be fair but they do not make it easy and have seen several supporters choose just not to bother die to the hassle.

114 Too many to list Quicker we move to Adidas or Nike the better!

115 Shirts are poor and fall to bits

116 Logo on trai ning tops comes off pretty easily

117 Poor quality shirts that I had to fight over to get replaced

118 On 2 occasions the kids and adult kits lost lettering after a few washes and the general quality of the kit was poor The price of these kits and all Rangers products are definitely not in line with the quality

119 150th kit bought three times as the collection (in a box), it came three times without the box No resolution.

8/28/2022 9:02 PM

8/28/2022 9:00 PM

8/28/2022 8:57 PM

8/28/2022 8:56 PM

8/28/2022 8:52 PM

8/28/2022 8:46 PM

Club 1872 Contributors' Survey 5 / 5

Q54 What do you believe is the main benefit of MyGers?

Answered:

Skipped: 1,384

It’s a rip off the working class supporters are being made fools of by our club

DATE

9/23/2022 6:52 PM

Rangers 9/23/2022 7:59 AM

ticket access 9/22/2022 12:13 PM

Additional income for the club 9/22/2022 8:15 AM

depends on tier level for benefit for fans for club benefit is extra money

9/21/2022 9:37 PM

Money infested in club 9/21/2022 7:41 PM

1800+ points and so far only had Livingston in ballot when I know people in silver and bronze allocated the likes of Aberdeen These cat a type games should now be available out with gold

9/21/2022 7:06 PM

It’s purely a money making scheme for the club 9/21/2022 1:37 PM

Tickets 9/21/2022 12:14 PM

The free gifts 9/21/2022 9:41 AM

Semi and Final tickets 9/21/2022 7:17 AM

Away tickets because I am in hospitality (Bar 72) doesn't apply to me so only use it for home tickets 9/20/2022 10:16 PM

A welcome gift 9/20/2022 9:42 PM

Earlier access to tickets 9/20/2022 9:13 PM

None at the moment we have 2 memberships for 2 season tickets and we rarely get away tickets even though ones on gold

Early ticket sales window

9/20/2022 8:57 PM

9/20/2022 8:51 PM

None 9/20/2022 8:14 PM

benefit

that

tickets

9/20/2022 7:05 PM

Tickets for semi & finals 9/20/2022 6:25 PM

Away tickets but few and far between better if also linked to superstore purchases 9/20/2022 5:54 PM

have

better chance of getting

Gers member

Away tickets

There doesn't appear to be

Access to tickets but

that

impression is that if

9/20/2022 4:55 PM

9/20/2022 4:50 PM

9/20/2022 4:28 PM

9/20/2022 4:14 PM

Ticket 9/20/2022 4:14 PM

like part of the

much

from

tickets

None in Silver

9/20/2022 4:12 PM

9/20/2022 4:08 PM

9/20/2022 4:07 PM

9/20/2022 3:57 PM

9/20/2022 3:53 PM

Club 1872 Contributors' Survey 1 / 23

770

# RESPONSES

and ones in silver

18 there

apart

you need to join to get away

21 I

semi final/ final tickets My

I was not a My

I would have no chance!

a benefit.

I feel

I'm still not rewarded for what I spend

26 I feel

club but not

else

a more tangible perspective

27 Still to find out

28 gaining points

29 Away

tier

None

news and matches

9/6/2022 10:42 AM

9/6/2022 9:54 AM

None, forced into buying

and anything rangers related to

and maintain points to have any chance of away or cup tickets

9/6/2022 8:04 AM

Tiring of ticket access 9/6/2022 6:52 AM

More money for transfers 9/5/2022 11:38 PM

To obtain away match tickets 9/5/2022 9:33 PM

To get away tickets 9/5/2022 9:16 PM

There is no benefit it’s just

on fans that want away tickets

9/5/2022 8:13 PM

Rangers get more money 9/5/2022 7:57 PM

Priority for tickets 9/5/2022 6:38 PM

Away match tickets 9/5/2022 5:29 PM

I just want to help club financially 9/5/2022 4:48 PM

none at the moment 9/5/2022 4:39 PM

ticketing 9/5/2022 4:06 PM

Supporting the club 9/5/2022 1:04 PM

getting priorrity for semi and final tickets' 9/5/2022 12:50 PM

Semi final and final tickets when used with continuous credit scheme 9/5/2022 12:49 PM

Purchasing match tickets 9/5/2022 11:49 AM

so far after 3 years nothing I have managed to get 1 away euro ticket 9/5/2022 11:40 AM

An overall good feeling of Belonging to Glasgow Rangers F C 9/5/2022 10:54 AM

Allocation of tickets.

9/5/2022 9:30 AM

access to match tickets 9/5/2022 9:14 AM

It’s to get priority for tickets 9/5/2022 8:32 AM

First team 9/5/2022 8:08 AM

You need to be a season ticket holder to get any benefit 9/5/2022 6:58 AM

Making money for the club 9/5/2022 6:44 AM

Money into club 9/5/2022 12:28 AM

A chance to contribute something to Rangers, and get something back in return, for those of us who find it difficult to attend games 9/5/2022 12:08 AM

I am an overseas fan based in Nevada. My Gers gives me the opportunity to buy tickets when i can get to Glasgow I like the scheme

9/4/2022 11:45 PM

Access to tickets, nothing else 9/4/2022 11:31 PM

Access to preferential access to match tickets for important fixtures 9/4/2022 11:02 PM

Don’t use

There’s no realistic chance of ever becoming a season ticket holder at the club and my gers gives people the false idea they may be one day, with this scheme

Ability to get tickets

9/4/2022 11:01 PM

9/4/2022 11:00 PM

9/4/2022 10:55 PM

Tickets for big games 9/4/2022 10:47 PM

9/4/2022 10:41 PM

Club 1872 Contributors' Survey 3 / 23 64

try

a tax

99 Nothing

Nothing apart from the club taking money out fans pockets

Extra money for the club

9/4/2022 10:39 PM

9/4/2022 10:31 PM

ticket allocation 9/4/2022 10:14 PM

The benefit to keep health and safety in check, maintaining control of the ultras being involved in taking the club future in the financial market It allows a fair ticket system

Away tickets

Gives match opportunities without being season ticket holder

Main benefit seems to be the box you are sent at the start of a season

9/4/2022 10:01 PM

9/4/2022 9:27 PM

9/4/2022 9:15 PM

9/4/2022 9:07 PM

9/4/2022 9:00 PM

Ability to get away tickets 9/4/2022 9:00 PM

cash 9/4/2022 8:59 PM

Money 9/4/2022 8:51 PM

I did it to support the club, but the club is showing no interest in investing in the squad or facilities Probably won't renew next year

9/4/2022 8:48 PM

Early access to match tickets 9/4/2022 8:46 PM

Only benefit was Europa Final ticket 9/4/2022 8:46 PM

Rewarding loyalty 9/4/2022 8:45 PM

Well a joined me and my son into mygers apart from the gift he gets I absolutely see no benefit in it for him!!

The money goes to the purchase of players

Probability of securing tickets for semi finals/finals at Hampden.

9/4/2022 8:45 PM

9/4/2022 8:40 PM

9/4/2022 8:38 PM

Generates revenue for club but Points for purchases are too low take forever to accumulate to gold tier 9/4/2022 8:26 PM

Money income to the club 9/4/2022 8:24 PM

Tickets 9/4/2022 8:23 PM

Away tickets 9/4/2022 8:15 PM

It's a tax on away tickets, nothing more. A small gift each season doesn't change that. 9/4/2022 8:14 PM

No benefit but is the only avenue to get 2 or 3 away tickets This is just another way of mugging the Fans 9/4/2022 8:13 PM

Not a lot 9/4/2022 8:11 PM

None, we can only buy one ticket at a time, I generally go to games with my son who isn't a member so cannot buy an extra ticket My gers is just a con 9/4/2022 8:10 PM

Access to away tickets 9/4/2022 7:49 PM

Help Rangers in any way I can 9/4/2022 7:46 PM

More money for club 9/4/2022 7:44 PM

Supporting the club 9/4/2022 7:39 PM

Being able to purchase tickets 9/4/2022 7:26 PM

To get more money out of supporters and majority get nothing in return apart from a welcome pack , I was meant to be fair for tickets but the same members get everything

9/4/2022 7:25 PM

Tickets 9/4/2022 7:20 PM

Club income 9/4/2022 7:20 PM

Club 1872 Contributors' Survey 4 / 23 100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

Access to match tickets before public sale

European away games is the only benefit

9/4/2022 7:19 PM

Semi final and final tickets 9/4/2022 7:12 PM

Priority for big matches with limited tickets, other than that it is just for the club to make money 9/4/2022 7:10 PM

Your associated with the club. 9/4/2022 2:45 PM

Join mainly to have access to away tickets So far just one has come my way

9/4/2022 1:07 PM

Chance of semi/final tickets 9/4/2022 2:23 AM

Ability to apply for away tickets 9/3/2022 9:38 PM

None 9/3/2022 6:38 PM

It should be ticketing but the whole thing is a scam 9/3/2022 6:06 PM

Access to tickets before general sale 9/3/2022 4:10 PM

Drive revenue for the club 9/3/2022 3:16 PM

I don't know anymore A top down model means I will never get an away ticket for a European match. Same people get tickets all of the time.

9/3/2022 10:05 AM

I don’t use it now 9/3/2022 8:02 AM

Honestly,it was something I required in able to purchase my season ticket,otherwise it’s a just a money making exercise,I’m never going to be a top tier member as I live down south,but I have no problem with it if it helps the club financially

Basically you pay to be allowed to purchase a ticket

It would be access for tickets

Nothing It's a one sided money making vehicle for the club that offers zero value for money to the Supporters, who dig very deep in other areas of the Club, season in, season out It should be reviewed, more so given the Cost of Living presently

9/3/2022 5:04 AM

9/2/2022 9:24 PM

9/2/2022 8:54 PM

9/2/2022 2:47 PM

Obtaining important match tickets 9/2/2022 1:27 PM

Communication 9/2/2022 1:14 PM

Some good merchandise 9/2/2022 11:00 AM

Money making 9/2/2022 10:25 AM

Being guarenteed away tickets 9/2/2022 10:07 AM

Thought I was helping the club survive 9/2/2022 10:03 AM

Access to tickets sooner than general sale 9/2/2022 9:30 AM

9/2/2022 8:35 AM

9/2/2022 8:06 AM

the season tickets prices we’re supposed to be frozen, then they added my Gers 9/2/2022 8:03 AM

another money maker

yet to work

money for the

to tickets for semis

links to

just a

9/2/2022 7:14 AM

9/2/2022 7:04 AM

9/2/2022 5:36 AM

9/2/2022 4:22 AM

9/2/2022 2:57 AM

9/2/2022 1:37 AM

9/2/2022 12:48 AM

Club 1872 Contributors' Survey 5 / 23 134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159 ?

160 Exclusive competitions

161 Well

162 Just

for club

163 Have

that out

164 Provides

club

165 Access

and finals

166 Closer

the club

167 No benefits

money maker for the club

168 Who knows?

Ticket allocation

9/1/2022 11:46 PM

None 9/1/2022 11:21 PM

Only benefit is that if you want tickets you need to be a member

9/1/2022 10:40 PM

Pass you tell me shambles of a scheme 9/1/2022 10:31 PM

Easier to get tickets

The only way you can get tickets for cup semi finals and finals.

9/1/2022 10:24 PM

9/1/2022 10:05 PM

Access to tickets 9/1/2022 9:54 PM

Very little for me, will probably discontinue 9/1/2022 9:49 PM

Don’t actually know 9/1/2022 9:47 PM

Greed for extra revenue, I’ve been a season ticket holder for over 40 yrs and a mygers member of 2 yrs would get semi/final tickets before me, shocking, there is no loyalty from Rangers for loyal supporters, just take take

Can get tickets for other games

9/1/2022 9:42 PM

9/1/2022 9:38 PM

Getting final tickets 9/1/2022 9:33 PM

Nothing really 9/1/2022 9:27 PM

Getting tickets 9/1/2022 9:25 PM

Got a ticket for Seville because of my loyalty points Loyalty is important but it could be better done 9/1/2022 9:19 PM

Tickets 9/1/2022 9:17 PM

None paying money for nothing 9/1/2022 9:12 PM

Poor return in match tickets 9/1/2022 9:03 PM

There's no main benefit other than improving your points total so you stand a better chance of getting tickets for important games 9/1/2022 9:02 PM

allows non season ticket holders to contribute to the team 9/1/2022 9:02 PM

points for away tickets 9/1/2022 8:59 PM

Limited access to away tickets and semi finals/finals 9/1/2022 8:58 PM

Ticket allocation 9/1/2022 8:57 PM

1% chance of getting a home ticket 9/1/2022 8:49 PM

Tickets for away matches although very scarce 9/1/2022 8:44 PM

None but if you want tickets for away games you need to be a member 9/1/2022 8:41 PM

Priority access to non Season ticket games ie cup semis and finals 9/1/2022 8:39 PM

Money generator for rangers fc not in away supporters interest in any form 9/1/2022 8:37 PM

Chance of away tickets 9/1/2022 8:36 PM

Better access to match tickets 9/1/2022 8:36 PM

Money to the club 9/1/2022 8:35 PM

None 9/1/2022 8:34 PM

To make money, I bought my gers for first year got nothing for it 2nd year I didn't due to that I lost all my points and benefits and cannot attend European away games now due to not being able to get tickets points should be gained by season ticket holders whether you have a my gers membership or not it will spoil the younger generation being able to get tickets in the future

9/1/2022 8:32 PM

Club 1872 Contributors' Survey 6 / 23 169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

A donation to the club

Tickets However there is no chance of silver members ever reaching gold

The points system for tickets

Ticket priority

9/1/2022 8:28 PM

9/1/2022 8:26 PM

9/1/2022 8:25 PM

The Board 9/1/2022 8:22 PM

Points for tickets 9/1/2022 8:21 PM

Allowing non season ticket holders to purchase match tickets, and to fund the club

Only to be in range of away tickets, no other reason and the club is being funded

9/1/2022 8:21 PM

9/1/2022 8:20 PM

Bring in money 9/1/2022 8:19 PM

Not to the support anyway Kids my gets gifts are embarrassing No recognition of purchases in store

Ability to get away match tickets for both domestic and abroad

9/1/2022 8:19 PM

9/1/2022 8:18 PM

Priority on sem/final tickets 9/1/2022 8:18 PM

Some of the things like the open day and going a wee bit back but the zoom calls with players during covid was good, also my daughter getting to do a rangers training thing

9/1/2022 8:18 PM

Club gaining funds 9/1/2022 8:15 PM

Chance to get a ticket for home games 9/1/2022 8:14 PM

Tickets 9/1/2022 8:13 PM

I cannot really highlight a mjor benefit 9/1/2022 8:13 PM

Money to the club but it is frustrating that as an occasional match ticket buyer, I have to spend £50 a year just for the privilege of then having to buy a match ticket at full price anyway. I don’t see much other benefit to my membership at this point other than a discount on the home kit that I buy

To make the club money

9/1/2022 8:13 PM

9/1/2022 8:12 PM

Getting tickets 9/1/2022 8:12 PM

Priority access to tickets 9/1/2022 8:11 PM

Away tickets ?

For me it is semi final and final tickets

None Favours the rich and punishes the poor True fans suffer

9/1/2022 8:09 PM

9/1/2022 8:08 PM

First chance to buy tickets 9/1/2022 8:07 PM

Makes me feel closer to the club and helps represent supporters issues etc with Rangers 9/1/2022 8:04 PM

Should allow a fairer allocation of match tickets

9/1/2022 7:54 PM

getting tickets outside of season tickets 9/1/2022 7:14 PM

Main benefit is generating income for Club & Castore Many fans feel compelled to spend money in order to qualify for match tickets, especially away European games

Opportunity for final/semi final/away tickets

9/1/2022 7:06 PM

9/1/2022 7:00 PM

The points system 9/1/2022 6:55 PM

Ability to apply for Tickets

9/1/2022 6:55 PM

Opportunity to purchase away tickets 9/1/2022 6:34 PM

No idea That's the problem Just seems a way to take more money I'm 69 Don't travel away so I'm not sure what I get

9/1/2022 6:29 PM

Club 1872 Contributors' Survey 7 / 23 202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219

220

221

222

223

224

225

226

227

228

229

230

231

232

233

234

235

None

Access to cup and euro games

9/1/2022 5:29 PM

9/1/2022 5:03 PM

Purchase of tickets 9/1/2022 4:04 PM

Sole purpose of having a MyGers subscription is for ticket eligibility

Encourages involvement with other supporters

9/1/2022 3:47 PM

9/1/2022 3:30 PM

ticketing 9/1/2022 2:57 PM

Nothing 9/1/2022 2:12 PM

UP TO DATE NEWS AND ALSO GOOD OFFERS AND ALSO THE PERCENTAGE OF MONEY DEDUCTED ON PURCHASE OF MERCHANDISE

9/1/2022 2:03 PM

Tickets 9/1/2022 1:49 PM

Away tickets, cup semi finals and finals 9/1/2022 1:39 PM

None 9/1/2022 1:34 PM

Season ticket waiting list 9/1/2022 12:09 PM

Early access to tickets 9/1/2022 12:06 PM

General info Providing a focal point for loyalist people 9/1/2022 12:01 PM

Priority for tickets 9/1/2022 11:33 AM

To get access to tickets for matches such as demis and finals. 9/1/2022 10:33 AM

Access to tickets, offers and promos 9/1/2022 10:18 AM

Being gold, access to kit 9/1/2022 10:17 AM

not the fans 9/1/2022 10:13 AM

Ability to access tickets as a non season ticket holder 9/1/2022 9:59 AM

Access to away tickets, cup tickets 9/1/2022 9:50 AM

Provides extra funds to the club No real benefit to me as a supporter 9/1/2022 9:47 AM

Nothing 9/1/2022 9:28 AM

Access to tickets before general sale 9/1/2022 9:25 AM

Tickets 9/1/2022 9:13 AM

main benefit is to Rangers additional funds to help the club 9/1/2022 8:50 AM

Tickets 9/1/2022 8:25 AM

Away tickets. 9/1/2022 8:23 AM

Good Question 9/1/2022 7:35 AM

i think it is more a way of generating extra cash from supporters having to be a member to be in with a chance to purchase match tickets and being on waiting list for season ticket

9/1/2022 7:29 AM

It monetises the wider support, something most fans wanted in 2012 Happy to pay 9/1/2022 7:20 AM

Not sure 9/1/2022 7:15 AM

I don’t have a season ticket but it gives me a way to contribute from afar

I don’t believe there is 1 I believed it was brought in to make sure supporters who went to the most games received the tickets for matches they wanted to attend Now you get mygers points for everything. Rangers tv, match day programs, woman’s games, B team games. The list is endless It enables people with plenty of money to waste, to jump the tiers and get tickets for the “big games” without necessarily going to other games

To get away tickets

9/1/2022 6:49 AM

9/1/2022 6:44 AM

9/1/2022 6:31 AM

Club 1872 Contributors' Survey 8 / 23 236

237

238

239

240

241

242

243

244

245

246

247

248

249

250

251

252

253

254

255

256

257

258

259

260

261

262

263

264

265

266

267

268

269

270

I don't know, and thats why I'm dissatisfied

You need it for tickets. However, if it was designed to support the more loyal members with away tickets as originally shared it should work for me The fact that Joe Bloggs from bronze can get an aberdeen away ticket before myself on strong gold points isnt right or what mygers was designed for

Putting money into the club

I hope to raise money for the team

Access to tickets

Brought more money to the club and benefits for supporters

Only benefit for me is away tickets

9/1/2022 6:27 AM

9/1/2022 6:21 AM

9/1/2022 1:15 AM

9/1/2022 12:41 AM

9/1/2022 12:00 AM

8/31/2022 11:36 PM

8/31/2022 11:29 PM

Association with the Club 8/31/2022 11:27 PM

Revenue generator 8/31/2022 11:26 PM

Being kept in the loop A part of the club 8/31/2022 11:23 PM

Create another revenue stream for the club to offset rising expenses/costs against a very poor Scottish TV contract payout

8/31/2022 11:23 PM

Priority access for tickets 8/31/2022 11:21 PM

ACCESS TO AWAY MATCH TICKETS 8/31/2022 9:24 PM

Helps support the club 8/31/2022 9:04 PM

Ticket purchase 8/31/2022 8:53 PM

Tickets 8/31/2022 8:38 PM

Income that goes towards the team. 8/31/2022 8:27 PM

Make money for Rangers 8/31/2022 8:26 PM

Nothing 8/31/2022 8:05 PM

It's not perfect but fans who travel to most games get priority

8/31/2022 8:03 PM

Extorting money from fans. 8/31/2022 7:35 PM

ST waiting list 8/31/2022 6:54 PM

Tickets for semi finals & finals if you have more money to spend on materialistic things you get more points 8/31/2022 6:36 PM

cup tickets 8/31/2022 6:36 PM

None 8/31/2022 6:04 PM

Tickets for finals and semis 8/31/2022 6:02 PM

Away tickets 8/31/2022 5:48 PM

Away tickets 8/31/2022 5:45 PM

Don’t think there is much benefit 8/31/2022 5:17 PM

Away tickets 8/31/2022 4:30 PM

MAKES MONEY FOR RANGERS FC 8/31/2022 3:49 PM

Helping fans to obtain tickets for big games if they are willing to support the team everywhere they go 8/31/2022 3:48 PM

There isnt one it should be for tickets yet for seville ,ost of the tickets were given away unless you were gold you had no chance 8/31/2022 3:33 PM

Abel to purchase tickets before general sale, I look on my Gers solely as a contribution apart 8/31/2022 3:30 PM

Club 1872 Contributors' Survey 9 / 23 271

272

273

274

275

276

277

278

279

280

281

282

283

284

285

286

287

288

289

290

291

292

293

294

295

296

297

298

299

300

301

302

303

304

from previous

Better chance of semi final and final tickets

8/31/2022 3:26 PM

Financial contribution to club I live abroad It was cool to get birthday card It impressed my kids:) 8/31/2022 2:55 PM

More access to tickets to non season ticket holders who cant make every game 8/31/2022 2:11 PM

the chance to buy tickets and complete hit or a miss 8/31/2022 1:06 PM

Only financial to the club it has absolutely 0 benefit to the fan Forcing fans to purchase unnecessary items to receive tickets for the club they have supported their whole life The whole MyGers situation is a disgrace.

Only benefit is getting away and European tickets

8/31/2022 12:52 PM

8/31/2022 12:30 PM

None 8/31/2022 12:25 PM

Getting away tickets 8/31/2022 12:13 PM

Easier to get tickets 8/31/2022 11:57 AM

Access to ticket and services 8/31/2022 11:48 AM

Ticketing 8/31/2022 11:47 AM

Cash cow 8/31/2022 11:44 AM

Money to the club. No benefit to the supporters. Just a money making scheme. Fleecing us for as much as they can 8/31/2022 11:13 AM

Gets me European games 8/31/2022 11:07 AM

Getting priority for tickets 8/31/2022 11:06 AM

Access to games 8/31/2022 11:03 AM

Fans who contribute to club being rewarded 8/31/2022 10:59 AM

Tickets for European away games. 8/31/2022 10:47 AM

Away tickets domestic and Europe 8/31/2022 10:25 AM

Tickets 8/31/2022 10:21 AM

Away ticket allocation 8/31/2022 10:18 AM

Access to tickets when I need them 8/31/2022 10:18 AM

No real benefit 8/31/2022 10:18 AM

Tickets for semi finals and finals 8/31/2022 10:12 AM

Getting tickets for Cup finals and away games 8/31/2022 10:08 AM

I have no idea what the benefits are supposed to be, they say priority tickets but I’m a season ticket holder for years, that should give me priority. I buy Mygers because you have too in order to get semi final/final tickets, although last season I got offered neither in the draw

8/31/2022 9:49 AM

Access to tickets 8/31/2022 9:44 AM

None 8/31/2022 9:25 AM

I'm not a season ticket holder, so Mygers lets me get access to some tickets for home games that I'd likely miss out on

8/31/2022 9:22 AM

Members pack 8/31/2022 9:11 AM

Ticket priority 8/31/2022 9:10 AM

Getting tickets but so far not helped me! Eldest son joined to help get season ticket but so far unsuccessful 8/31/2022 8:53 AM

It goes straight to the team 8/31/2022 8:40 AM

Club 1872 Contributors' Survey 10 / 23

305

306

307

308

309

310

311

312

313

314

315

316

317

318

319

320

321

322

323

324

325

326

327

328

329

330

331

332

333

334

335

336

337

Money to the club

8/31/2022 8:38 AM

Money for club 8/31/2022 8:23 AM

I cant get a season ticket so it helps me access match day tickets

8/31/2022 8:23 AM

The ability to purchase European tickets through partner Have not done do yet but in the ballot 8/31/2022 8:22 AM

interaction with the club fans; engagement events 8/31/2022 8:13 AM

Great for euro away tix 8/31/2022 8:13 AM

Points 8/31/2022 8:13 AM

Priority access, not that it helped me get a Europa League final ticket

Struggling to find a benefit other than paying extra to access tickets

8/31/2022 8:07 AM

8/31/2022 8:03 AM

It should be priority to tickets 8/31/2022 7:58 AM

Access to tickets 8/31/2022 7:52 AM

My gers is good when you are in the top tier for European away games for domestic games in Scotland it’s not worth it be lucky to get 1 top tier game ( Aberdeen, Celtic, hearts, hibs) a season and that is in the highest tier of the scheme

8/31/2022 7:44 AM

No great benefit as i can only purchase 1 ticket and I need another for my grandson, its not ideal 8/31/2022 7:27 AM

Away ticket registration 8/31/2022 7:26 AM

You need it for tickets outside season tickets. It's purely money generating, people need to use it so much so I see people swipe at turnstiles and then not enter but want to collect the points

353 Raising additional revenue for the club

8/31/2022 7:21 AM

8/31/2022 7:20 AM

Away tickets 8/31/2022 7:18 AM

Nothing, CCCS and ballots were fairer 8/31/2022 7:17 AM

None, no more than a money making exercise 8/31/2022 7:14 AM

Information 8/31/2022 7:01 AM

Points 8/31/2022 6:59 AM

Away European Tickets 8/31/2022 6:50 AM

Getting tickets 8/31/2022 6:49 AM

Generating cash 8/31/2022 6:33 AM

Raise money 8/31/2022 6:26 AM

Putting money into the club 8/31/2022 6:25 AM

Tickets 8/31/2022 5:53 AM

Don’t believe there is any benefit it is just another way of making more money been going to ibrox since 1964 and didn’t need any scheme that separated fans that could afford to buy tickets home or away

8/31/2022 5:33 AM

Money making gimmicks from club 8/31/2022 2:59 AM

Semi final and final tickets 8/31/2022 2:30 AM

First option for ticket sales 8/31/2022 2:24 AM

Access to tickets 8/31/2022 1:25 AM

Access to tickets 8/31/2022 1:20 AM

I now have the chance to purchase match tickets higher up the queue 8/31/2022 1:16 AM

Club 1872 Contributors' Survey 11 / 23 338

339

340

341

342

343

344

345

346

347

348

349

350

351

352

354

355

356

357

358

359

360

361

362

363

364

365

366

367

368

369

370

371

Ticketing

None! Just another way to get money off supporters

The only reason I have it is to get priority for a match ticket, and to remain on the season ticket list, both which should be completely free, rangers have taken it to a different level with this though!!

8/31/2022 1:02 AM

8/31/2022 12:35 AM

8/31/2022 12:34 AM

None 8/31/2022 12:07 AM

Early ticket sales before general release

8/30/2022 11:54 PM

Away and European tickets 8/30/2022 11:44 PM

Away match tickets 8/30/2022 11:28 PM

Tickets for semi final and finals 8/30/2022 11:26 PM

Tickets 8/30/2022 11:23 PM

Supporters who travel regularly to European away matches have a better chance of tickets if they’re in the gold tier 8/30/2022 11:14 PM

Gain access to season tickets but purchasing merchandise via different email accounts has caused issues with mygers tier therefore missing out on season tickets

Only benefits the club. I can't ever get away tickets.

8/30/2022 11:05 PM

8/30/2022 11:03 PM

Money for the club 8/30/2022 11:02 PM

I believe the benefit of the Mygers is the reward tier for purchases Sadly, I believe that this also reflects and widens the gap for lower income supporters, who are potentially just managing to upkeep ticket prices alone without having to purchase further items etc to gain points It’s great having a points rewarding system, but potentially will separate groups Eg Within the nine of our family, we have 3 on gold, 4 on silver and 2 on bronze For Seville our family/friends allocation was non existent Five of us got tickets We were privy to tickets over the space of the week Not one of us were sat beside each other not even in the same stand! My own son (under 16) is silver tier. He got a ticket the 3rd eve of allocation. Not in the same stand as myself As a parent/carer of an ASD son I understood the pitfalls of the tier system He couldn’t attend on his own without a carer! So, he didn’t get to Seville after travelling all over and being seated beside me at every other stadium

Ticket sale potential

helping the club

8/30/2022 11:02 PM

8/30/2022 11:01 PM

8/30/2022 10:58 PM

The club making money to be on the “waiting list” 8/30/2022 10:49 PM

Money going into the club 8/30/2022 10:47 PM

Very little other than being able to be on the ST waiting list 8/30/2022 10:45 PM

Cash for the Board 8/30/2022 10:37 PM

Truthfully don’t think there is one or it is unachievable without purchasing everything going 8/30/2022 10:36 PM

Tickets 8/30/2022 10:31 PM

To milk as much money from fans as possible 8/30/2022 10:29 PM

Dnt really no Apart from taken more money off us for the club Really dnt no what it does 8/30/2022 10:25 PM

None at

To be honest the only

reason

is that

can give £40 to rangers

8/30/2022 10:25 PM

8/30/2022 10:24 PM

8/30/2022 10:20 PM

Tickets 8/30/2022 10:19 PM

Tickets foe Hampden and away games 8/30/2022 10:16 PM

Availability of semi finals and finals tickets 8/30/2022 10:14 PM

Club 1872 Contributors' Survey 12 / 23 372

373

374

375

376

377

378

379

380

381

382

383

384

385

386

387

388

389

390

391

392

393

394

395

396

my level

397

Benefit

398

big

399

400

401

Not sure

Fan engagement, opportunity to purchase tickets and attend events

8/30/2022 10:14 PM

8/30/2022 10:13 PM

Extra offers 8/30/2022 10:08 PM

Tickets 8/30/2022 10:04 PM

It's meant to help equally but I'm not sure 8/30/2022 10:02 PM

It’s a money maker for the club and nothing more 8/30/2022 9:57 PM

Money maker 8/30/2022 9:23 PM

None just another way of the club taking more money from supporters 8/30/2022 9:20 PM

To give loyal fans a chance to get cup final tickets 8/30/2022 9:19 PM

Buying match tickets 8/30/2022 9:12 PM

Ticket access 8/30/2022 9:11 PM

Ticket acess 8/30/2022 9:10 PM

The possibility of obtaining match tickets before they go on sale to the general public 8/30/2022 9:02 PM

Discount in shop and buying tickets 8/30/2022 8:58 PM

More money to club 8/30/2022 8:56 PM

Is there one? 8/30/2022 8:56 PM

People who live in the West of Scotland They get invited to functions at Ibrox when those who live long distances away have no chance of attending Plus they are always in the afternoons

8/30/2022 8:53 PM

European football priority, garbage btw 8/30/2022 8:50 PM

Better chance of tickets 8/30/2022 8:48 PM

Future of club 8/30/2022 8:45 PM

Giving money directly to the club for token recognition 8/30/2022 8:45 PM

No benefit, still trying work out how it works especially when you merchandise etc how do get the points ?? Example but 3 tops last season, merchandise, games didn’t get any points ??

Discount in shops at times and have more option of getting ballot tickets

8/30/2022 8:45 PM

8/30/2022 8:44 PM

Getting tickets ahead of the general sale 8/30/2022 8:44 PM

Ticket access 8/30/2022 8:43 PM

Opportunities for tickets for away games / cup semifinals and finals

8/30/2022 8:43 PM

To force 'customers' into spending money to qualify for getting season tickets, euro away game tickets etc 8/30/2022 8:42 PM

Tickets, 8/30/2022 8:42 PM

Putting funds into Rangers 8/30/2022 8:40 PM

Its a scheme to extract maximum money from supporters However most big clubs have something like this now. Appreciate the gift set you recieve with it every year though.

Getting Away tickets

8/30/2022 8:36 PM

8/30/2022 8:35 PM

N/A 8/30/2022 8:35 PM

for providing more money to go towards the team and getting tickets before general sale 8/30/2022 8:33 PM

Finding out accurate info about the going’s on

and around the club and the fans

8/30/2022 8:31 PM

Money to Rangers 8/30/2022 8:29 PM

Club 1872 Contributors' Survey 13 / 23 402

403

404

405

406

407

408

409

410

411

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

429

430

431

432

easier

433

434 Personally

435

436

Allows access to webinars with the first team

8/30/2022 8:28 PM

Priority tickets for semi finals and finals only reason joined 8/30/2022 8:26 PM

There is a definite attempt to create a system that rewards fans for loyalty Whether this actually happens though is open to debate 8/30/2022 8:25 PM

Good price ,and information 8/30/2022 8:24 PM

Not sure 8/30/2022 8:24 PM

Additional income to the club Ability for supporters who travel a lot to games to be offered tickets 8/30/2022 8:24 PM

To buy extra tickets 8/30/2022 8:24 PM

Getting cup final tickets although I've been priority for this for years anyway 8/30/2022 8:22 PM

Acess to tickets before general public sale 8/30/2022 8:22 PM

Makemore money 8/30/2022 7:30 PM

Bring part of a club membership scheme is a great thing, however it could do more Discounts etc 8/30/2022 6:36 PM

Not very much 8/30/2022 6:12 PM

Hopefully providing some funding for the club 8/30/2022 4:06 PM

Don’t know 8/30/2022 3:55 PM

Access to Rangers experiences The potential to increase chances of getting tickets for cup games, semi finals, finals and European matches. 8/30/2022 3:42 PM

To gain access to tickets for the main games 8/30/2022 3:40 PM

Improved access to tickets 8/30/2022 3:14 PM

Getting tickets for finals and semi finals 8/30/2022 3:12 PM

For overseas supporters like me there is no benefit. Can only ever be bronze living 7,000 miles away so get nothing out of it Even when travelling to Europe can never get any official tickets or benefits because only bronze so have to use scalpers

8/30/2022 3:08 PM

Income for the club from already loyal supporters Also, it’s a tired system based on affordability 8/30/2022 3:07 PM

nothing 8/30/2022 2:29 PM

None, it is just a money generator for Rangers and not in the interests of supporters 8/30/2022 2:11 PM

Tickets for semi/finals 8/30/2022 1:24 PM

To help access away tickets 8/30/2022 12:59 PM

Revenue generator for the club. 8/30/2022 12:57 PM

Access to tickets 8/30/2022 12:54 PM

Provides additional income to the club and strengthens the bond between supporters and club 8/30/2022 12:08 PM

Supporters and Rangers FC equally 8/30/2022 11:58 AM

European ticketing 8/30/2022 11:50 AM

To aid in the navigation and ease of

8/30/2022 11:43 AM

Supporting my club 8/30/2022 11:18 AM

Access to Travel Tickets 8/30/2022 10:35 AM

??? 8/30/2022 9:17 AM

I don't think there is one? 8/30/2022 8:22 AM

Club 1872 Contributors' Survey 14 / 23 437

438

439

440

441

442

443

444

445

446

447

448

449

450

451

452

453

454

455

456

457

458

459

460

461

462

463

464

465

466

their website

467

468

469

470

I feel it brings me closer to the Club

8/30/2022 7:57 AM

It should be ticketing but it just seems like a scam to get more money from fans for nothing 8/30/2022 7:51 AM

Ticket availability 8/30/2022 7:20 AM

As a fan living in England I get zero value apart from a few momentos once a year on renewal. I joined to give additional financial support to the club but I get zero back Due to distances involved I find it hard to attend games

8/30/2022 6:01 AM

Ticketing prioritisation 8/29/2022 11:38 PM

Points based ticket scheme 8/29/2022 11:37 PM

Make money for Rangers 8/29/2022 10:59 PM

Priority for European away tickets 8/29/2022 10:29 PM

Extra money for club 8/29/2022 10:24 PM

Access to tickets 8/29/2022 10:02 PM

Giving money to the club I don't really get much from MyGers but I am happy to continue to pay to give money to the club 8/29/2022 9:55 PM

No opinion 8/29/2022 9:45 PM

Helps fans feel they are part of the Rangers family 8/29/2022 9:30 PM

Match ticket access. 8/29/2022 9:17 PM

That an individual's financial input / loyalty is rewarded by appropriately measured priority when it matters (eg Seville tickets as the perfect example) 8/29/2022 9:12 PM

Is there one 8/29/2022 9:03 PM

Access to tickets if needed 8/29/2022 8:54 PM

Access to match day tickets before general sale 8/29/2022 8:53 PM

Getting Semi Final and final cup games tickets. 8/29/2022 8:51 PM

To be honest i just pay the annual subscription and my young nephew benefits 8/29/2022 8:48 PM

Match tickets go to those most rewarding 8/29/2022 8:33 PM

Identifies those supporters who contribute more and allows them to be rewarded 8/29/2022 7:58 PM

Providing more funds to the club 8/29/2022 7:50 PM

Information 8/29/2022 7:32 PM

Tickets for the individual 8/29/2022 7:31 PM

The club just getting money easily with them telling you that you may get a chance to be able to purchase a ticket for a game 8/29/2022 7:28 PM

Nothing really you just feel you have to be in it and I believe the board see it as another way to get money from fans 8/29/2022 7:24 PM

N/A 8/29/2022 7:13 PM

additional source of info and away game opportunities 8/29/2022 7:10 PM

away match tickets 8/29/2022 7:05 PM

Away tickets 8/29/2022 7:03 PM

Ticket access 8/29/2022 6:50 PM

Euro top down and cup final/semi final tickets 8/29/2022 6:45 PM

Ability for extra purchases in transfer market or cover wages 8/29/2022 6:16 PM

To fund the club 8/29/2022 6:15 PM

Club 1872 Contributors' Survey 15 / 23 471

472

473

474

475

476

477

478

479

480

481

482

483

484

485

486

487

488

489

490

491

492

493

494

495

496

497

498

499

500

501

502

503

504

505

Information

8/29/2022 6:13 PM

None 8/29/2022 5:56 PM

I don’t go to away games, I joined mygers to give money to my club

8/29/2022 5:43 PM

Provides a mechanism for those that follow Rangers get priority for tickets I do almost everything but follow to away matches, so MyGers for me didn't work out for EL final 8/29/2022 5:32 PM

Access to tickets 8/29/2022 5:21 PM

For me, as a supporter overseas, it gives me an opportunity to put some money into the club as I don't have a season ticket, and get some opportunity for tickets if I have the opportunity to be there

8/29/2022 5:18 PM

Direct correspondence with the club 8/29/2022 4:15 PM

To Genarate more funds to the club as funds helps get better players

8/29/2022 4:13 PM

Not sure 8/29/2022 4:02 PM

Early access for tickets and some good discounts from partners eg Molton Brown 8/29/2022 3:46 PM

It gets you points 8/29/2022 3:42 PM

Its purely a scheme to get additional payment from fans it doesn't reward loyalty. Having had a season ticket for over 10 years and attending all home games incl cup and European it is impossible to gain loyalty points and move up the tiered system without purchasing merchandise and other activities that have little to do with match attendance such as Edminston House development.

8/29/2022 3:10 PM

More funding fir the club 8/29/2022 3:10 PM

No benefit It’s another way of taxing fans that want to access away tickets

8/29/2022 2:57 PM

It’s a ticketing scheme I’m paying a fee to almost guarantee tickets Modern life 8/29/2022 2:48 PM

Being able to purchase tickets 8/29/2022 2:39 PM

Keeps me on the season ticket waiting list 8/29/2022 2:25 PM

I just do it as another way to support the club I probably don't take advantage of the benefits 8/29/2022 2:18 PM

Ticket access 8/29/2022 2:03 PM

Money 8/29/2022 1:48 PM

Nothing 8/29/2022 1:44 PM

Most members will only join MyGers in the hope of obtaining tickets Those with most money can move up the tiers quickly It doesn’t reflect the loyalty of fans it reflects the financial outlay

8/29/2022 1:40 PM

Just a season ticket price hike A total scam used for blackmailing The same as buying insurance, must buy but don't get anything from it 8/29/2022 1:38 PM

Away Tickets 8/29/2022 1:32 PM

To get tickets for finals and semifinals 8/29/2022 1:15 PM

No idea 8/29/2022 12:57 PM

It puts more money into the club And that’s ok, if that’s what they say it is, but they don’t 8/29/2022 12:45 PM

The possibility of getting semi/final tickets is the only benefit as long as you are in CCCS, soreally no benefit at all Purely based on who can spend the most money

8/29/2022 12:24 PM

Away tickets 8/29/2022 12:20 PM

It is the only way to get considered for away tickets and cup semi and finals It is just a moneymaking scheme Poor, considering that I have been a season ticket holder for more than 30 years No loyalty

8/29/2022 12:20 PM

Club 1872 Contributors' Survey 16 / 23 506

507

508

509

510

511

512

513

514

515

516

517

518

519

520

521

522

523

524

525

526

527

528

529

530

531

532

533

534

535

The only benefit I can take from it is a better chance of getting semi final and final tickets Basically it’s £50 to have a chance of getting the tickets that used to be go to fans that had been to all the previous cup rounds I also think it’s a disgrace that people have to pay £50 every year just to get on a waiting list for a season ticket

Access to semi final and final tickets across various competitions Also believe it gives more revenue to the club to help support the team

Getting away tickets

8/29/2022 12:13 PM

8/29/2022 12:06 PM

8/29/2022 12:02 PM

Ticket distrabution 8/29/2022 11:55 AM

Getting away tickets 8/29/2022 11:40 AM

discounts,,,,,value for money 8/29/2022 11:38 AM

Only benefit is access to Euro away tickets. 8/29/2022 11:35 AM

Priority for tickets for games, special events, museum opening etc 8/29/2022 11:34 AM

Makes money for the club, little benefit for supporters

8/29/2022 11:33 AM

Tickets for finals and semi finals 8/29/2022 11:24 AM

Nothing unless you are in the top half of gold 8/29/2022 11:21 AM

MyGers has no benefit at all for the vast majority of fans that are not lucky enough to be in the upper echelons of the gold tier. Everyone else pays £40 and gets a handful of tickets a year as a result across Euro away, league aways and Cup semis and finals Nothing that we didn't previously get through the CCCS scheme at no additional cost

8/29/2022 11:20 AM

Tickets for finals away games 8/29/2022 11:11 AM

very little 8/29/2022 10:57 AM

Allows me to purchase a ticket 8/29/2022 10:54 AM

Match day tickets 8/29/2022 10:53 AM

Points toward getting European tickets 8/29/2022 10:45 AM

Contributing to the Club 8/29/2022 10:41 AM

Appears to be a marketing tool for the Club? 8/29/2022 10:26 AM

Supporting the club and earlier access than general sale for European and cup game tickets 8/29/2022 10:17 AM

Tickets 8/29/2022 10:16 AM

For me there is none but occasional tickets 8/29/2022 10:13 AM

It helps to get tickets for cup finals and semi finals 8/29/2022 10:10 AM

Chance to obtain tickets and offers 8/29/2022 10:09 AM

The opportunity to purchase Away tickets.

8/29/2022 9:58 AM

closer contact when required 8/29/2022 9:57 AM

The more you spend with club the more it improves chances of ticketing

8/29/2022 9:51 AM

Ticket access 8/29/2022 9:49 AM

Tickets for away games 8/29/2022 9:46 AM

Provides a path to purchasing match tickets But it's a bit like pre paying for a seat on a plane... if everyone pre pays then the benefit is

8/29/2022 9:38 AM

Can't think of

Proving Rangers with additional

Think it now has

members. The club can and should run a loyalty

8/29/2022 9:34 AM

8/29/2022 9:29 AM

Tickets 8/29/2022 9:26 AM

Club 1872 Contributors' Survey 17 / 23 536

537

538

539

540

541

542

543

544

545

546

547

548

549

550

551

552

553

554

555

556

557

558

559

560

561

562

563

564

565

lost.

46,000

scheme without any membership fee

566

one

567

funds

568

Money for the club

8/29/2022 9:25 AM

Priority tickets but usually pointless as for the games you would want this, you need to be gold tier 8/29/2022 9:20 AM

Monetary benefit to the club 8/29/2022 9:17 AM

Access to tickets 8/29/2022 9:17 AM

this is just a money making scheme from the club. if they want more money just add it on to the price of the season tickets 8/29/2022 9:14 AM

Away Euro tickets 8/29/2022 9:10 AM

In a big fanbase, it allows the club to identify those fans who support and spend most It’s a good idea and operates well at English clubs 8/29/2022 9:05 AM

To make money for the Club 8/29/2022 9:04 AM

I have yet to find any benefit 8/29/2022 9:01 AM

Gathering points for special match ticketing opportunities 8/29/2022 9:00 AM

just another money spinner 8/29/2022 9:00 AM

access to tickets 8/29/2022 8:51 AM

access to match tickets, merchandise and Rangers news items 8/29/2022 8:50 AM

Not a lot. It’s a donation but it at least attempt s to directly reward those who put the most money into the club

8/29/2022 8:46 AM

I only joined for euopean away tickets. 8/29/2022 8:45 AM

To provide Rangers with additional revenue The only real benefit to me is the ability to apply for away games but, in reality, it is reality a ransom fee for that privilege.

It allows a ranking of supporters which is a fairer way of distributing tickets where demand materially exceeds supply, eg cup finals & away games.

8/29/2022 8:42 AM

Being part of and supporting club 8/29/2022 8:42 AM

Access to match tickets 8/29/2022 8:38 AM

Money making 8/29/2022 8:36 AM

getting tickets 8/29/2022 8:27 AM

No idea ? Just another revenue raising scheme which put me from top to bottom of season ticket waiting list

8/29/2022 8:22 AM

Being able to apply for away match tickets 8/29/2022 8:20 AM

Financial benefit to Rangers 8/29/2022 8:19 AM

It's extra income for the club 8/29/2022 8:17 AM

Tickets for matches 8/29/2022 8:17 AM

Support club financially 8/29/2022 8:13 AM

Money for the club 8/29/2022 8:07 AM

For me, getting season tickets and other tickets. For Rangers, another revenue stream. 8/29/2022 8:06 AM

No benefit Too few away tickets e g Europe and High MyGers threshold

8/29/2022 8:01 AM

Match tickets 8/29/2022 7:59 AM

Euro tickets and away tickets 8/29/2022 7:58 AM

To get as much money as possible out of supporters 8/29/2022 7:50 AM

I’d like to be able to get tickets 8/29/2022 7:46 AM

Club 1872 Contributors' Survey 18 / 23 569

570

571

572

573

574

575

576

577

578

579

580

581

582

583

584

585

586

587

588

589

590

591

592

593

594

595

596

597

598

599

600

601

602

Access to away tickets

8/29/2022 7:46 AM

None 8/29/2022 7:38 AM

Away tickets & European Away Tickets 8/29/2022 7:31 AM

Building points is impossible, getting away tickets impossible and absolute joke on the waiting list for season tickets 8/29/2022 7:26 AM

Odd away ticket 8/29/2022 7:20 AM

20% off online purchases a few times of the year 8/29/2022 7:08 AM

AwY tickets at ho e and in Europe

It’s a levy on away tickets You need it, it’s not a benefit They keep moving the points structure which is frustrating.

8/29/2022 6:57 AM

8/29/2022 6:54 AM

Secure away tickets & Finals 8/29/2022 6:52 AM

More cash into the club 8/29/2022 6:47 AM

Income That’s it It excludes the vast majority of supporters What a ridiculous concept to create a tier of supporters Unless I buy everything the ever produced myself and my child even will not get a season ticket Ever Most important tickets are offered to season ticket holders (which we would like to be) to go up the ‘tiers’. Spend more get more. The time and energy it would take to work out what it takes for points, I don’t have the time or energy and I shouldn’t need it Its ridiculous

Special offers, away tickets and I like the MY GERS pack

8/29/2022 6:41 AM

8/29/2022 6:17 AM

Ticketing 8/29/2022 6:13 AM

Tickets 8/29/2022 6:13 AM

Helps the Club to better control individual fan behaviour 8/29/2022 5:31 AM

Ability to By European tickets Stops touts buying tickets

8/29/2022 5:16 AM

Funds for club 8/29/2022 4:32 AM

I'm

don't

supporting the club as an

they have

fan

8/29/2022 4:22 AM

8/29/2022 3:13 AM

Giving money to the Club. 8/29/2022 2:13 AM

Belonging 8/29/2022 2:06 AM

Pyramid scheme for away tickets 8/29/2022 12:43 AM

Tickets 8/29/2022 12:39 AM

Being part of the club 8/29/2022 12:36 AM

There

8/29/2022 12:32 AM

Club information 8/29/2022 12:23 AM

Cup final tickets 8/29/2022 12:10 AM

chance of getting away tickets. 8/29/2022 12:10 AM

8/29/2022 12:04 AM

A money making scheme

8/28/2022 11:55 PM

None 8/28/2022 11:47 PM

Revenue 8/28/2022 11:47 PM

travel club

8/28/2022 11:46 PM

Club 1872 Contributors' Survey 19 / 23 603

604

605

606

607

608

609

610

611

612

613

614

615

616

617

618

619

620

621

unsure

believe

got it right as yet

622

overseas

623

624

625

626

627

628

is no benefit to me being abroad

629

630

631 It seems the only benefit of MyGers is to be in with a

632 Not sure but probably tickets

633

for the club Nothing more

634

635

636 Old

so forced to join

None to an expat supporter

8/28/2022 11:41 PM

Rangers football club 8/28/2022 11:39 PM

Away and European tickets 8/28/2022 11:35 PM

Making money for club nothing else 8/28/2022 11:34 PM

Tickets 8/28/2022 11:21 PM

It means I make a financial contribution to the club although I am unable to travel to games 8/28/2022 11:14 PM

Pushing you up the pecking order for obtaining tickets for important games 8/28/2022 11:05 PM

None 8/28/2022 11:04 PM

The main benefit seems to be it increases your ticket chances for matches where tickets are in high demand (though it hasn't actually made a lot of difference to me from before it was in place) I would personally prefer that there was more provided for the younger fans (the kids membership packs were quite poor and there are too few offers/competitions for the youngsters)

8/28/2022 10:57 PM

Tickets for semis/ finals 8/28/2022 10:40 PM

To try to get tickets 8/28/2022 10:38 PM

"Away" ticket allocations 8/28/2022 10:36 PM

Have no idea really it seems of little benefit to supporters unless in Gold tier 8/28/2022 10:35 PM

Sponging even more money from supporters 8/28/2022 10:29 PM

Ticket allocation 8/28/2022 10:27 PM

Helps club finances 8/28/2022 10:22 PM

It is a way of the club raising more money So far difficult to say any real benefits for fans 8/28/2022 10:20 PM

Getting tickets 8/28/2022 10:16 PM

Away tickets 8/28/2022 10:14 PM

Additional revenue stream to the club 8/28/2022 10:10 PM

Ticketing 8/28/2022 10:09 PM

None that I am aware of other than putting money in to support the club 8/28/2022 10:09 PM

For non ST holder to be connected to Rangers and get ticket access and financially support the club 8/28/2022 10:07 PM

Team 8/28/2022 10:05 PM

Giving additional cash to the club! 8/28/2022 10:04 PM

To look after those who travel to most games and buy the most tickets I had taken on a season ticket from a family member a few years ago and didn't want to change it into my own name as I was gonna miss out on away games I had built up a fair amount of points in that time, high end of silver tier. I've only just changed my name over now and I lost everything, no one was willing to help me to keep them Feel really let down on this having spent an absolute fortune these last few years Emails were in my name, tickets came to my address and money out of my bank but I still lost everything

Gives the club extra income and gives those supporters who travel Everywhere a better chance of getting tickets for away matches and semis/cup finals

8/28/2022 10:03 PM

8/28/2022 10:02 PM

No benefit unless you’re a gold member 8/28/2022 10:01 PM

Additional opportunity for tickets pack each year is interesting Plus occasional open days 8/28/2022 9:59 PM

Provides some kind of solution for ticketing challenges

8/28/2022 9:59 PM

Tickets 8/28/2022 9:59 PM

Club 1872 Contributors' Survey 20 / 23 637

638

639

640

641

642

643

644

645

646

647

648

649

650

651

652

653

654

655

656

657

658

659

660

661

662

663

664

665

666

667

Only benefit is to gold members

8/28/2022 9:58 PM

To support Rangers FC 8/28/2022 9:57 PM

Easier access to tickets for European away games, semi finals and finals, away domestic fixtures 8/28/2022 9:56 PM

The club, commercial purposes only 8/28/2022 9:54 PM

Access to club benefits 8/28/2022 9:53 PM

Semi final and final priority allocations, money into Rangers for team improvements, registrations for away games

8/28/2022 9:53 PM

chance to buy away tickets 8/28/2022 9:44 PM

No actual benefit…it is just a money making excercise 8/28/2022 9:40 PM

Tickets for semi/finals 8/28/2022 9:37 PM

Tickets 8/28/2022 9:37 PM

Help invest in the club on and off the pitch 8/28/2022 9:37 PM

None, MyGers is a con It’s sole purpose is to force fans to pay more money to get to watch the team they love It’s outrageous they were allowed to create this

8/28/2022 9:35 PM

It is a purchase scheme to allow you to join a queue of others who have also purchased a place in the queue to buy match day tickets 8/28/2022 9:34 PM

Extra money for the club 8/28/2022 9:32 PM

Opportunity to contribute directly to the club and maintain a connection when attendance at matches isn't possible 8/28/2022 9:31 PM

Getting tickets for away games 8/28/2022 9:31 PM

No benefit Closed shop Whoever spends the most gets the most points 8/28/2022 9:29 PM

None that I see 8/28/2022 9:28 PM

Income stream for the club 8/28/2022 9:27 PM

It’s a tax on tickets Mr bisgrove bonus 8/28/2022 9:27 PM

I'm only in it to get away tkt in Europe, travelling club should never have been dissolved, I would rather of paid extra on season tkt if club needed money that badly and still paid my travel club

Cup and away tickets

8/28/2022 9:27 PM

8/28/2022 9:26 PM

Don’t know 8/28/2022 9:26 PM

None 8/28/2022 9:25 PM

rewards spend with club 8/28/2022 9:24 PM

another way of taking even more money from fans It was introduced when Rangers were announcing that season ticket prices we being frozen but then at the same time introduced this new cost At the same time fans are pressured into buying this because they don't want left out when there are things to be gained i e Euro final tickets!!!

8/28/2022 9:23 PM

Tickets 8/28/2022 9:22 PM

Away tickets and cup semi finals and finals 8/28/2022 9:22 PM

Access to cup final and semi final tickets 8/28/2022 9:20 PM

Nothing, it’s just a fan tax 8/28/2022 9:18 PM

Raising money and creating a database of verified fans 8/28/2022 9:18 PM

Better chance to get tickets

8/28/2022 9:18 PM

Club 1872 Contributors' Survey 21 / 23 668

669

670

671

672

673

674

675

676

677

678

679

680

681

682

683

684

685

686

687

688

689

690

691

692

693

694

695

696

697

698

699

No benefit to supporters Money making scheme for the club 8/28/2022 9:18 PM

Access to tickets earlier 8/28/2022 9:17 PM

No major benefits i just want to support the club finicicaly 8/28/2022 9:17 PM

Gets you tickets for some domestic away games and European away games. 8/28/2022 9:17 PM

Revenue Generation 8/28/2022 9:17 PM

Without it, I would be disadvantaged in securing tickets I’m not convinced this is a “benefit” 8/28/2022 9:16 PM

The club gets money 8/28/2022 9:15 PM

Fairness 8/28/2022 9:15 PM

As a season ticket holder I may use MyGers to attend away European games 8/28/2022 9:13 PM

None 8/28/2022 9:13 PM

There is a benefit? It is a not a loyalty scheme but a Who can spend the most scheme! 8/28/2022 9:12 PM

Rangers fleecing money out of the fans for there own greed 8/28/2022 9:11 PM

Gets you points 8/28/2022 9:11 PM

There isn’t one 8/28/2022 9:10 PM

Greed bring more money into the club 8/28/2022 9:10 PM

Tickets 8/28/2022 9:09 PM

Additional involvement with the club and our supporters 8/28/2022 9:08 PM

A slightly better chance of a home match ticket 8/28/2022 9:07 PM

Contributes towards ability to secure semi final and final tickets 8/28/2022 9:07 PM

It's a revenue stream for the club As a ST holder, RTV subscriber and other service purchaser for the last 3 seasons it's not acceptable to be in bronze. It was launched on a 3 year rolling time scale and, as with a lot of the rules, are changed regularly to accommodate certain well connected fans There is little day to day benefit of MyGers

Ability to get access to match tickets

8/28/2022 9:06 PM

8/28/2022 9:05 PM

Nothing for me. It only benefits those at the very top of the gold tier 8/28/2022 9:05 PM

Giving money to the club 8/28/2022 9:04 PM

None, it is a con! 8/28/2022 9:04 PM

Second tier priority for tickets after season ticket holders 8/28/2022 9:03 PM

No benefit for me, but I need to have it for semi and final tickets. The packs sent are crap and cheap! 8/28/2022 9:03 PM

Better access for ticket 8/28/2022 9:03 PM

Money towards buying players 8/28/2022 9:03 PM

Priority for tickets 8/28/2022 9:02 PM

Allocation of tickets 8/28/2022 9:01 PM

None Money making scheme of which I benefit zero 8/28/2022 9:01 PM

To get tickets for finals 8/28/2022 9:01 PM

Getting access to matchday tickets 8/28/2022 9:00 PM

Access to ticket priority. 8/28/2022 8:59 PM

Away tickets 8/28/2022 8:58 PM

Souvenirs for my grandkids which puts money directly into the club

8/28/2022 8:57 PM

Club 1872 Contributors' Survey 22 / 23 700

701

702

703

704

705

706

707

708

709

710

711

712

713

714

715

716

717

718

719

720

721

722

723

724

725

726

727

728

729

730

731

732

733

734

735

No benefit

8/28/2022 8:56 PM

Top down allocation of tickets for European away matches and cup finals 8/28/2022 8:56 PM

Rangers 8/28/2022 8:56 PM

Obtaining tickets for away games in Scotland and abroad 8/28/2022 8:56 PM

The only benefit of MyGers is to get the chance of semi finals and finals The yearly welcome pack is poor value and the whole scheme has become a way for the club to extort more money from fans looking to make sure they have enough points for big away games and finals

8/28/2022 8:55 PM

People from Glasgow 8/28/2022 8:55 PM

Having access to semi final and final tickets due to band that I am in 8/28/2022 8:55 PM

Tickets for semi final and final 8/28/2022 8:55 PM

Ensures tickets go to the supporters who regularly attend all games and not the good weather supporters 8/28/2022 8:53 PM

I don't see any real benefit but I contribute to it to give money to the club.

8/28/2022 8:53 PM

Finance for the team 8/28/2022 8:52 PM

There is no benefit it's just a way for the club to get more money out of us 8/28/2022 8:52 PM

more chance of cup final tickets 8/28/2022 8:52 PM

Ticketing 8/28/2022 8:52 PM

Away tickets 8/28/2022 8:51 PM

Seems to only benefit the Gold members 8/28/2022 8:50 PM

Only got it as I was missing out on tickets 8/28/2022 8:49 PM

Secondary access to tickets Helps the club 8/28/2022 8:49 PM

Just a case of fleecing the fans for more money 8/28/2022 8:49 PM

Away tickets 8/28/2022 8:48 PM

Extra revenue for the club with some benefits for me 8/28/2022 8:48 PM

Making sure I get tickets for cup semi/or finals 8/28/2022 8:48 PM

1 Raise funds for the club 2 To try and reward supporters for their loyalty 8/28/2022 8:46 PM

The tier system that allows fans to that go to the games the benefit's of the top games But also allows you to climb the tiers 8/28/2022 8:46 PM

Chance to get home tickets 8/28/2022 8:45 PM

Ticket priotity 8/28/2022 8:45 PM

It’s the only way to get into a ballot for away tickets & semi final/final tickets 8/28/2022 8:45 PM

making money for the club thats all it is a money making exercise 8/28/2022 8:44 PM

Point collecting for matches 8/28/2022 8:43 PM

Puts money into the club 8/28/2022 8:43 PM

Access to tickets 8/28/2022 8:42 PM

None whatsoever 8/28/2022 8:41 PM

Iv been lucky with tickets for semi finals and finals 8/28/2022 8:40 PM

none 8/28/2022 8:40 PM

Money making 8/28/2022 8:39 PM

Club 1872 Contributors' Survey 23 / 23 736

737

738

739

740

741

742

743

744

745

746

747

748

749

750

751

752

753

754

755

756

757

758

759

760

761

762

763

764

765

766

767

768

769

770

We would be interested to hear why you have chosen not to become a MyGers member.

Answered:

Skipped: 1,709

RESPONSES

Have my season ticket

DATE

9/23/2022 7:58 PM

9/23/2022 11:34 AM

N0 9/22/2022 4:01 PM

m not getting any younger

outgoings

pay enough

for

has been that

and

in England

s not always easy to get to games I am a member of Corby Loyal R S C and go up on

annual trip usually VIP

at younger fans.

don’tthink

Not value for

9/22/2022 10:50 AM

9/22/2022 10:21 AM

boys 9/22/2022 9:01 AM

9/22/2022 12:27 AM

9/21/2022 11:25 PM

appear

9/21/2022 9:42 PM

9/21/2022 3:45 PM

9/21/2022 8:01 AM

Only heard negative stories about it 9/21/2022 1:19 AM

Live in Northern Ireland and can't afford it right now Don't really see the point 9/20/2022 9:45 PM

Not good value 9/20/2022 9:13 PM

Not required,just a money making gimmick,that alot of long time supporters don,t want or like. 9/20/2022 8:51 PM

I don’t go to away games I have cccs for home games 9/20/2022 8:46 PM

I live in Australia can’t see the benefits 9/20/2022 8:36 PM

I live abroad I don’t see the value for me It also seems a way to fleece supporters for limited benefit 9/20/2022 7:45 PM

Think I pay enough money buying my season ticket and paying £10 per month into buy rangers and have done since the fund started

too expensive with no chance of getting European away tickets

Won't get any real value for money

I first saw rangers at the age of five I am now seventy nine and have lived in England since I was twenty Many of answers on the survey are noted N/A since I (a) not season holder (b) waiting list for S. T. is unrealistic at my age (c) because S.T. account for all the capacity every occasion there is tickets avail for non season T/H they are promptly sold out No matter what short comings the "institution have" I am "once a ranger always a Ranger" I can't change that !!! even if I wanted to !

I live in Spain

purely another money making scheme

Laziness on my part

9/20/2022 7:30 PM

9/20/2022 7:12 PM

9/20/2022 5:32 PM

9/20/2022 5:18 PM

9/20/2022 5:06 PM

Ticket holders should be what matters 9/20/2022 4:35 PM

9/20/2022 4:33 PM

As someone who lives away and can't travel to many games, I am unclear how being a My Gers member would benefit me

9/20/2022 4:22 PM

Club 1872 Contributors' Survey 1 / 15 Q59

445

don’t go to away games so don’t see point of it

2 Previously a member but did not rejoin as there is no value in this for me

4 I

living

our

5 Additional

cant afford it

6 I

already

season tickets for me and my 2

7 My perception

it is aimed

I’m 49.

8 Money is getting tight

9 I

I need it and from what I’ve read it does not

value for money

money

11 I live in Australia so not worth it

Season

Costs too much and benefits doubtful

Just another way the clubs supporters are becoming a cash cow for the club

9/20/2022 4:15 PM

9/20/2022 4:10 PM

I am unable to attend enough matches to join 9/20/2022 4:09 PM

I put enough money into the club and have done so for many years!

9/20/2022 4:02 PM

I live in Malaysia and only attend games every 2 years 9/20/2022 3:44 PM

Not looked into it at all 9/20/2022 3:42 PM

I disagree with the existence of the scheme which seems to exist mainly as a loyalty tax 9/20/2022 3:40 PM

Doesn't seem to be a great benefit, when it comes to tickets.

9/20/2022 3:35 PM

Not financially stable at minute 9/20/2022 2:52 PM

Na 9/20/2022 2:50 PM

I am not sure it’s of any real value 9/20/2022 11:46 AM

I live In Western Australia and find Rangers TV Satisfying

I don't see anything in it for supporters aside from a silly "I'm before you" nonsense I asked about applying for a Season Ticket for 2023 24 and I was told at the Ticket Office I'd need to be in MyGers to apply. No way am I'm gonna be held to ransom like that.

I live in Australia

I did not think it would be required to pay additional money to be able to follow the team but now I realise that I no longer get semi final or final tickets, I believe that ship has sailed for me and my son.

No point as a season ticket holder I receive the tickets I require

9/19/2022 2:41 PM

9/12/2022 7:04 PM

9/11/2022 1:22 AM

9/9/2022 1:03 PM

9/7/2022 6:08 PM

Pointless due to being based a long way from Ibrox 9/7/2022 5:04 PM

Travel from NI get my tickets etc through friends not needed 9/7/2022 4:19 PM

N/A 9/7/2022 11:47 AM

The site will not let me join!! Does not recognise my account details

9/6/2022 5:44 PM

Not felt I have needed to be a member up to now 9/6/2022 11:29 AM

As a season ticket holder I don't think a MYGers membership should be required, I think it is an extra levy on Season Ticket Holders and am annoyed that despite being in CCS for over 15 years that My Gers get preference for semi final and finals If everyone bought it we would be back the old method of ballot for tickets but would be paying a surcharge for it My Gers would offer me nothing as I wouldn't use the discounts offered with it and I think it is wrong that people get preference for seats because they buy merchandise

I feel it’s nothing more than a money making scheme from the board

Another money making rip off from the club I go to every home game of the cups on ccs and are then totally ignored for finals and semi finals. Disgusting

can't afford to or get the chance to see any of the games live so there's no point in becoming a MyGers member, but can still support them from home free of charge.

believe it is financially driven and

with

was a

against less well off supporters

9/6/2022 9:56 AM

9/5/2022 9:11 PM

9/5/2022 6:27 PM

9/5/2022 4:51 PM

9/5/2022 12:51 PM

9/5/2022 12:19 PM

9/5/2022 11:26 AM

9/5/2022 11:14 AM

9/5/2022 11:13 AM

9/5/2022 10:42 AM

a shareholder and season ticket holder I feel that I already contribute enough financially 9/5/2022 10:03 AM

Club 1872 Contributors' Survey 2 / 15 27

51 I

52 I

discriminates

53 Uneccesary excuse for more money

54 another way

raising money to create elite supporters

55 issue

trying to log in and buy but no help from IT

56 I

member, at first but could not see any real benefits

57 Don’t know much about it

58 As

Just another money making exercise by the club and, imo, it's having a detrimental effect re ticket availability for loyal fans of many years standing, for cup semis and finals

Because I was a Rangers Travel Club member from the very start in 2002 Travelled all over Europe for years amassing points as a non season ticket holder (not minding at all paying annual higher RTC rates) then after our 2012 demise & when we finally returned into Europe the club in their wisdom decided to make travelling abroad with Rangers for Season Ticket Holders ONLY wiping out years of amassing points I have never been able to buy a ticket officially for a European away game since but still regularly travel, as I will be in Amsterdam tomorrow

9/5/2022 9:32 AM

9/5/2022 6:25 AM

No benefit, just another donation to the club I donate to the club through other means 9/4/2022 11:51 PM

Too expensive. No real value 9/4/2022 9:43 PM

Not worth the money for what you get 9/4/2022 9:27 PM

Not sure why I have not joined 9/4/2022 9:19 PM

Only get to the odd game per season 9/4/2022 9:02 PM

Irrelevant just another £50 out of supporters pockets 9/4/2022 8:50 PM

Don’t spend enough 9/4/2022 8:24 PM

Nothing personal 9/4/2022 8:23 PM

Hospitality member 9/4/2022 8:17 PM

cant afford 9/4/2022 8:04 PM

We live 500 miles away so don’t attend too many matches 9/4/2022 8:02 PM

Cost along with season ticket 9/4/2022 7:57 PM

I understand it is considered a waste of money. On the other hand I have never really understood what it is ? 9/4/2022 7:55 PM

Too difficult to join via the internet for a senior citizen, why can’t l just make a phone call and do everything over the phone like most proper transactions, l always feel discriminated against because of my age and find it so difficult for society to let my generation communicate by telephone while those who wish to let the internet run their lives just “Get on with it “

I do not attend games any longer since my son moved to Glasgow and it is a round trip of over 4 hours which I won’t do on my own

As a supporter who has had a season ticket for close to 30 years as well as attending all home matches in cup/european etc I feel mygers is just another way to make more money on top of ticket sales As a result of not being a member of mygers i can no longer gain access to cup semi and finals despite attending all previous home cup games. Therefor myself and my dad have both withdrawn from the CCS this season after being on it since its introduction and no longer attend cup games for the first time in 30 years

77 Can't fathom what it is nor if any benefits are value for money

Don’t have the opportunity to attend games often enough

My seat is within the Bar72 area and not eligible for My Gers membership

Not a season ticket holder, and due to work and family commitments can’t make make games at the weekend

9/4/2022 7:53 PM

9/4/2022 7:45 PM

9/4/2022 7:42 PM

9/4/2022 7:37 PM

9/4/2022 7:32 PM

9/4/2022 7:19 PM

9/4/2022 7:15 PM

yes 9/4/2022 7:14 PM

Season ticket holder for 35 years plus, I do not believe I should be held to ransom to be a MyGers member

i was a mygers member along with my son for a few years. i didnt recieve any home or away tickets through mygers scheme and is an incentive that will only benefit the richer people in our support willing to buy their way to more mygers points

Geography

9/4/2022 7:13 PM

9/4/2022 6:38 PM

9/4/2022 2:42 PM

Club 1872 Contributors' Survey 3 / 15 59

Could not get the website to work!

I dont see the benefits for someone like myself who lives in the USA, I dont live in a large Metropolitan area so am not surround by fellow supporters The club kind of ignores the likes of us Although to be fair I am sure we dont constitute a large number

Again it is all about how much money to get out of you

I don't live in Scotland and I don't consider the benefits of the scheme to represent value for money for someone in my circumstances

I live in Canada , so no use to me.

9/3/2022 4:54 PM

9/3/2022 2:52 PM

9/3/2022 1:06 PM

9/3/2022 9:25 AM

9/3/2022 1:59 AM

No real benefit 9/2/2022 7:26 PM

To old now 9/2/2022 6:41 PM

Not looked into it 9/2/2022 6:29 PM

Never heard of it 9/2/2022 5:25 PM

Too hard to join 9/2/2022 5:12 PM

n/a 9/2/2022 4:23 PM

Live in Australia no benefit being member 9/2/2022 3:02 PM

N/A 9/2/2022 2:50 PM

I don’t see any point in joining 9/2/2022 2:36 PM

Don't think I should be paying more than my season ticket 9/2/2022 1:41 PM

I am happy to buy my season ticket and home CL or EL tickets and some kit. I will NEVER buy away tickets in Scotland or any home tickets which benefit any other club or organisation in Scottish football

9/2/2022 12:16 PM

Can't afford it 9/2/2022 11:09 AM

It’s hard not to see it as a money making scheme / tax on tickets. You’re paying extra just to be on a waiting list for a season ticket

9/2/2022 10:53 AM

do not go to games as much 9/2/2022 10:22 AM

Due to distance and work 9/2/2022 9:36 AM

No good reason and I will look into it 9/2/2022 9:09 AM

I live abroad and not sure of value of being a member 9/2/2022 9:05 AM

Contribute enough to club. Not sure what benefit being a mygers member brings 9/2/2022 8:32 AM

I feel it is another way of the club fleecing the support when many can ill afford it 9/2/2022 8:22 AM

already have a season ticket and dont see the benefit 9/2/2022 8:15 AM

It all seems so complicated Also with young kids to entertain at weekends I don't get the chance to get to games regularly so don't think being a member would benefit me just now

I can get tickets from private sellers on social media

9/2/2022 8:05 AM

9/2/2022 7:28 AM

No 9/2/2022 7:22 AM

Live overseas 9/2/2022 3:22 AM

Don’t really know how it works and heard a lot of bad comments about 9/2/2022 12:09 AM

Struggling for time to get involved 9/1/2022 11:26 PM

Until I get a season ticket again I will Contribute more

9/1/2022 10:50 PM

Money, lack of on my part 9/1/2022 10:43 PM

Couldn’t get on web page to by membership on my I pad

9/1/2022 10:24 PM

Club 1872 Contributors' Survey 4 / 15 85

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

Doesn't offer me any benefits I would use

Pensioner

9/1/2022 10:08 PM

9/1/2022 10:04 PM

To old 9/1/2022 10:04 PM

I will just haven't yet 9/1/2022 9:57 PM

Do not agree that a fee should be changed

Where do you draw the line when it comes to spending? Money isn’t an issue for me tbh but I’m just not comfortable constantly parting with money

I don’t like it in principle It allows MyGers members more privileges than supporters that have followed the team for many years spending lots of money doing so I don’t think since I have been a season ticket holder for over 30 years I should have to be a member of MyGers for those privileges.

9/1/2022 9:53 PM

9/1/2022 9:47 PM

9/1/2022 9:45 PM

No particular reason 9/1/2022 9:44 PM

Just not looked in to it 9/1/2022 9:39 PM

Never looked in to it, this has made me consider looking into it 9/1/2022 9:30 PM

MyGers is simply a way to squeeze extra money from fans who pay enough money already. 9/1/2022 9:25 PM

The £50 is over priced with no real value for it and also i was kicked off the website twice this season trying to join 9/1/2022 9:19 PM

Rip off 9/1/2022 9:12 PM

Just never really got round to it 9/1/2022 9:10 PM

Commercial exploitation 9/1/2022 9:00 PM

It didn’t suit me 9/1/2022 8:58 PM

I rarely travel to games at my age and see little benefit in joining 9/1/2022 8:57 PM

I am 75 years old I feel it's more aimed at younger fans

9/1/2022 8:56 PM

Cost and little benefit as I can’t go to games as much as I would like 9/1/2022 8:45 PM

I don't really know what it is and why I should join?

9/1/2022 8:43 PM

Because it offers nothing to the fan many miles away 9/1/2022 8:42 PM

Would like to but don’t no how I’m not very good at this email stuff

9/1/2022 8:42 PM

Cost 9/1/2022 8:37 PM

Funds 9/1/2022 8:32 PM

I don’t see the point in my case as it won’t benefit me in anyway 9/1/2022 8:31 PM

I am an1872 contributed 9/1/2022 8:30 PM

Don’t think this would help me get tickets for home games

Another money making enterprise at the expense of the supporters who can Ill afford it at this present time!

9/1/2022 8:20 PM

9/1/2022 8:18 PM

I’m 73 years old and have to prioritise what I decide to spend my pension on 9/1/2022 8:15 PM

Cost 9/1/2022 8:13 PM

No value or benefit to myself 9/1/2022 8:13 PM

undecided 9/1/2022 8:07 PM

It’s an unwelcome income stream for the club 9/1/2022 8:07 PM

Not value for money 9/1/2022 8:07 PM

Don't go to games and don't buy merchandise 9/1/2022 5:19 PM

Club 1872 Contributors' Survey 5 / 15 119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

I have read so many bad reviews of problems with the site

Maybe I am. Will check.

I fork out enough for match tickets for myself and two daughters without a fee every year to pay. Get my tickets through local supporters club so wouldn’t gain many points for MyGers scheme anyway

I am on a budget. I contribute to club1872. I may consider stopping my club1872 to begin myGers

Not interested.

9/1/2022 3:52 PM

9/1/2022 2:44 PM

9/1/2022 12:29 PM

9/1/2022 10:52 AM

9/1/2022 10:29 AM

I think that it is just another way to extract money from fans and I refuse to engage with it 9/1/2022 10:18 AM

Nothing interests me in the offering

9/1/2022 9:56 AM

Not a good scheme , more money grabbing 9/1/2022 9:14 AM

I don't feel it would be of any benefit to me due to personal circumstances

9/1/2022 8:51 AM

wasn't aware of it 9/1/2022 8:05 AM

Cost, a lot of people thought it was a one off payment, not yearly

I live in the South of England and rarely get a chance to get up for games

9/1/2022 7:44 AM

9/1/2022 7:38 AM

Don’t go to enough games / don’t have a season Comments I read from supporters don’t tend towards the positive so I see no point in signing up. 9/1/2022 7:21 AM

Didn’t see the point 9/1/2022 7:17 AM

Didn’t want to join 9/1/2022 7:02 AM

Work wise difficult to attend matches regularly 9/1/2022 6:32 AM

Can't afford to join. 9/1/2022 6:25 AM

I don’t see the value in the benefits for the extra cash 9/1/2022 4:53 AM

Don’t have a season ticket now just the odd game now and again 9/1/2022 2:52 AM

Overseas fan Don't see any benefit 9/1/2022 2:51 AM

Poor value for money 9/1/2022 1:24 AM

Think it’s a rip off 9/1/2022 1:22 AM

I believe it could be better and free to season ticket holders 8/31/2022 11:37 PM

Not a season ticket holder anymore 8/31/2022 11:25 PM

To expensive and already spend enough should not be held to ransom in order to qualify for tickets 8/31/2022 11:22 PM

Haven’t got around to it yet but will.

8/31/2022 11:18 PM

not good value for money; didn't renew 8/31/2022 10:31 PM

not interested 8/31/2022 9:42 PM

Not value for money 8/31/2022 8:50 PM

Don’t know enough about it although my son is a member 8/31/2022 8:49 PM

money 8/31/2022 8:00 PM

I'm an oap who lives in Belfast now wouldn't be able to afford it as it wouldn't benefit

POINT

8/31/2022 7:32 PM

8/31/2022 7:14 PM

8/31/2022 5:59 PM

8/31/2022 5:45 PM

Club 1872 Contributors' Survey 6 / 15 154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186 No

187 No

188 NO

CAN NEVER GET TICKETS TO A GAME

I believe it is another opportunity to fleece money from supporters

8/31/2022 5:36 PM

Haven’t thought about although my son and daughter are members 8/31/2022 5:23 PM

Can't afford other expenses 8/31/2022 3:43 PM

Yes 8/31/2022 3:39 PM

I’m a legacy member 70yrs old no longer travel to games Will go to occasional home game 8/31/2022 3:30 PM

I do not live in Scotland I see all my games on RTV and the European games on Movistar 8/31/2022 3:13 PM

Another cost and interferes with historical arrangements in hospitality 8/31/2022 2:49 PM

Usually get my info from follow follow and other Rangers media 8/31/2022 1:59 PM

website wont let me log in 8/31/2022 1:35 PM

Didn’t see the need for it 8/31/2022 1:08 PM

When I was a season tkt holder, we got semi final and final tkts, now only Mygers members get them, therefore, season tkt has been devalued

Just don’t think I’d get any value out of it, I already have my regular payment to Club 1872 which I like to think is a better use of the money

8/31/2022 12:37 PM

8/31/2022 11:19 AM

201 Na 8/31/2022 11:04 AM

Not my thing 8/31/2022 10:35 AM

It’s a hassle 8/31/2022 10:35 AM

I live in north highlands so cant get to many games 8/31/2022 10:27 AM

I thought long about becoming a member but came to the conclusion that It’s a con, pointless 8/31/2022 10:23 AM

May join in the future 8/31/2022 10:19 AM

I was a member last season but as pensioner I did not feel I was getting anything for my money that I did not already get being a season ticket holder

8/31/2022 10:00 AM

I was a member last year and decided to spend money on match days and RFC clothing 8/31/2022 9:49 AM

cost 8/31/2022 9:39 AM

cost 8/31/2022 9:27 AM

I have a Club 72 season ticket and get my tickets through them so I don’t think I should have to pay more , but despite being classed as VIP my Gers get preference on ticket allocation

8/31/2022 8:56 AM

Son and son in law are members 8/31/2022 8:51 AM

I only go to about 3 or 4 games a season now so £50 odd is a waste

8/31/2022 8:32 AM

Yes 8/31/2022 8:10 AM

I've been told that it's not value for money and is unfair with ticket allocation

Don’t know enough about it , what it provides and what it does for supporters

8/31/2022 7:05 AM

8/31/2022 7:01 AM

Would not be any benefit to us 8/31/2022 6:47 AM

Not based on loyalty to the club Have been a season ticket holder for 35+ years Mygers rewards people new to the club

Due to a change in circumstances I gave up my season ticket in 2016. Were I still a season ticket holder, I would have joined MyGers as I enjoyed going to the away matches and MyGers seems to be an essential part of getting tickets for these

I live in Canada

8/31/2022 6:21 AM

8/31/2022 6:04 AM

8/31/2022 6:03 AM

No idea what it is. 8/31/2022 6:01 AM

Feel I contribute enough financially No audit trail of my gers funds been spent on purchasing first team players

8/31/2022 2:27 AM

Club 1872 Contributors' Survey 7 / 15 189

190

191

192

193

194

195

196

197

198

199

200

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219

220

221

222

I intent to join my Gers an get on waiting list for season ticket After years off work commitments

8/31/2022 2:19 AM

Waste of time 8/31/2022 1:27 AM

Don’t really know to be honest and I have looked into joining a few times for myself and my grandson 8/31/2022 12:08 AM

Reason being it's just a money making scheme 8/31/2022 12:03 AM

I was a member for two seasons and feel it was a waste of time and noney

Again, personal finances

Due to work commitments I do attend many matches so I see no benefit

8/30/2022 11:52 PM

8/30/2022 11:42 PM

8/30/2022 11:40 PM

Not thought about it 8/30/2022 11:38 PM

It is not value for money and does not reward in the manner it should do 8/30/2022 11:35 PM

Financial 8/30/2022 11:13 PM

Feels greedy Paying for it on top of season ticket doesn't feel right

8/30/2022 11:09 PM

Just another platform I have no interest in The cost of membership should just be rolled into the season ticket if extra funds had to be generated 8/30/2022 11:05 PM

Not yet 8/30/2022 10:50 PM

It’s not a fair system it should be more linked to the season ticket games / one account 8/30/2022 10:37 PM

Don’t need it. 8/30/2022 10:36 PM

It’s borderline extortion Rewarding fans by how much they spend Does the word loyal exist still at Ibrox?

8/30/2022 10:26 PM

Because why should I have to fork out money to follow the team to get tickets when lower league clubs you don't have this issue!! 8/30/2022 10:20 PM

I am too old and don’t go to away games 8/30/2022 10:09 PM

Yet another subscription should be free for Season ticket holders 8/30/2022 10:00 PM

Price 8/30/2022 9:53 PM

Got Rangers TV and a member of Club 1872 8/30/2022 9:51 PM

Was a member last year Not good value for me now 8/30/2022 9:48 PM

Not value for money, costs are prohibitive for family involvement 8/30/2022 9:33 PM

My son already a member 8/30/2022 9:31 PM

I do not go to away games 8/30/2022 9:26 PM

Live in Germany, am a founder member and sign up every year for rtv, 8/30/2022 9:21 PM

I don’t think it’s value for money 8/30/2022 9:17 PM

Not attending match days anymore. No benefit to me. 8/30/2022 9:11 PM

I’ve not had the spare money 8/30/2022 9:07 PM

No benefits for me 8/30/2022 9:02 PM

No value in it 8/30/2022 9:00 PM

Financial reasons. Vacant foresee any benefits I would use 8/30/2022 8:55 PM

I sit with my 3 grandchildren in the most expensive seats in the stadium My investment in Rangers FC started with my own children in 1980’s as well as 4 Bond seats that’s a lot of goodwill Now I have the next Miller generation at Ibrox ��

8/30/2022 8:55 PM

N/a 8/30/2022 8:51 PM

Club 1872 Contributors' Survey 8 / 15 223

224

225

226

227

228

229

230

231

232

233

234

235

236

237

238

239

240

241

242

243

244

245

246

247

248

249

250

251

252

253

254

255

256

Don’t think I would use it

8/30/2022 8:51 PM

Pay enough for my season ticket 8/30/2022 8:49 PM

I was a member in the first year, but chose not to renew There is zero benefit to fans who live abroad 8/30/2022 8:48 PM

Not decided 8/30/2022 8:47 PM

Because it’s doing away off the rangers supporters association clubs who got there to from Ibrox and had the connection with the club 8/30/2022 8:46 PM

Don't attend enough to feel it is a benefit 8/30/2022 8:45 PM

No reason 8/30/2022 8:43 PM

Travel from London, so no real advantage to my being a member as I see it 8/30/2022 8:42 PM

N/A 8/30/2022 8:41 PM

Not really looked into it to see what is all about 8/30/2022 8:35 PM

Only their to provide additional money to the club I have been a season ticket holder for over 40 years I don’t think My Gers helps me

8/30/2022 8:35 PM

No reason 8/30/2022 8:32 PM

Don’t think I would use the benefits provided with My Gers 8/30/2022 8:32 PM

To difficult to understand, to hard to earn points and heard nothing but complaints, wanted a season ticket and can’t get one, didn’t have that problem in the lower divisions

271 Have 4 season tickets and pay for 4 European sets of tickets Dont think fans should have to pay more to get cup tickets etc Have supported rangers for years throughout the lower divisions etc Club shows loyalty only to those who pay more

8/30/2022 8:31 PM

I don't feel that it offers anything to me 8/30/2022 8:27 PM

I'm two old 8/30/2022 8:27 PM

Never been informed about it. I live in the USA 8/30/2022 8:26 PM

Not paying the money 8/30/2022 8:26 PM

I don’t feel I would personally benefit When I spoke to ticket office about it they said I didn’t need to as I was on the m2m and list for season ticket

I dont go to enough matches for it to be a factor for me

8/30/2022 8:25 PM

I have a season ticket don’t need my gers 8/30/2022 8:23 PM

Pay to win 8/30/2022 8:17 PM

dont really know anything about it 8/30/2022 7:12 PM

do not agree with points system 8/30/2022 6:51 PM

282 It’s the same as any other club points based system. Those who can afford to do so can throw money at it to achieve top tier

I felt it was another way to fleece fans but also I didn’t feel I would benefit from being a member

8/30/2022 6:08 PM

8/30/2022 4:55 PM

Nothing they provide interests me. 8/30/2022 4:29 PM

It’s not wright that you have to pay to get priority for cup tickets when they used to ballot all tickets to all supporters it’s like if you don’t join your not included in anything bribery springs too mind

286 I'm an armchair supporter.I make a small monthly contribution to Club 1872 and have for years I watch all televised games ,follow them avidly in the media That's the sum total of my involvement as a supporter

8/30/2022 12:33 PM

8/30/2022 9:22 AM

The benefits on offer I no longer require 8/30/2022 9:20 AM

Club 1872 Contributors' Survey 9 / 15 257

258

259

260

261

262

263

264

265

266

267

268

269

270

272

273

274

275

276

277

278

279

280

281

283

284

285

287

288 Does not bring me any extra value

8/30/2022 8:58 AM

289 Not worth it 8/30/2022 3:06 AM

290 Unfair classing Rangers fans if you have money then it’s ok what happened to “we’re all one motto?” Seams my gers are prioritised on all fronts

291 Feel it's only a money making scheme for the club

292 I don’t see the value for money as someone that isn’t currently a season ticket holder Even if I was, I’d be buying out of necessity for the opportunity of tickets rather than a want for any added benefit beyond that It needs to offer more value to supporters already paying a premium to follow their team home and away, otherwise it is simply a tax on the travelling support

8/30/2022 1:40 AM

8/30/2022 1:06 AM

8/29/2022 11:59 PM

293 Cost 8/29/2022 10:15 PM

294 Don’t know how 8/29/2022 9:21 PM

295 Not good value for money if you are only able to attend matches occasionally I live in Northern Ireland and can't afford to attend matches regularly It was much better when you could up a seat directly than having to go through Mygers

8/29/2022 8:57 PM

296 just another thing to spend money on 8/29/2022 8:02 PM

297 Charging Rangers supporters for access to a waiting list is shameful I don’t go to away games so I’ve no need to join My main grip is that it’s just a cash cow, milking the support of you like

8/29/2022 7:51 PM

298 I paid for a season ticket I paid to support Edminston House That was enough money for me 8/29/2022 7:35 PM

299 Cost 8/29/2022 6:49 PM

300 No great valve, I don’t want to travel to away games 8/29/2022 5:47 PM

seems a con to reward the fans with most money 8/29/2022 5:28 PM

302 Rip off 8/29/2022 5:27 PM

303 Cost 8/29/2022 5:22 PM

too expensive 8/29/2022 5:19 PM

305 Just another unacceptable levy on supporters 8/29/2022 5:03 PM

306 club 1872 member 8/29/2022 4:39 PM

Don't attend matches 8/29/2022 4:34 PM

Not worth the money as it is near impossible to get to the gold tier 8/29/2022 4:17 PM

Not got around to it I have been unwell I had two life changing episodes so did not see it as a priority. Is that OK? 8/29/2022 3:51 PM

310 i am now retired and only go to a selected number of games now and i do not think there would be any benefit to me. 8/29/2022 1:24 PM

311 Simply never got around to it 8/29/2022 1:19 PM

Just another way of the club fleecing the already loyal fans 8/29/2022 12:52 PM

I was for the first year, didn't renew, didn't offer any added value 8/29/2022 12:49 PM

I buy my season tickets and that's enough 8/29/2022 12:47 PM

I am a season ticket holder and shareholder and object to being bullied into joining MyGers so that I can get a better chance of a ticket for semi finals and finals.

8/29/2022 12:40 PM

We live 200mile away I only attend home games There's nothing that would benefit me for joining 8/29/2022 12:31 PM

Because I just cant afford it which now means il never get to watch rangers again 8/29/2022 12:03 PM

Club 1872 Contributors' Survey 10 / 15

301

304

307

308

309

312

313

314

315

316

317

318 I think it is totally a marketing money making thing by Rangers e g, Now you need MyGers points to have any chance of purchasing cup semi or final tickets, so as a season ticket holder and not paying for MyGers I don't have a chance of a ticket This is only one example It's economic blackmail by Rangers trying to squeeze more money out of loyal Rangers supporters

8/29/2022 11:47 AM

319 I don’t believe that Rangers fans should have to pay extra cash to try & get away tickets 8/29/2022 11:36 AM

320 I don’t think it’s fair to supporters

8/29/2022 11:36 AM

Don’t go to away games so not worth it 8/29/2022 11:16 AM

Don’t think I need it 8/29/2022 11:09 AM

It’s not really my thing 8/29/2022 10:56 AM

Thinking of purchasing. 8/29/2022 10:54 AM

joined club 1872 instead 8/29/2022 10:53 AM

326 Money making scheme no use to a non season ticket holder who lives that far away I can't get down to more than 2 or 3 home games per season Bad enough people forking out for tickets, travel, merchandise, overpriced catering etc without additional cost

8/29/2022 10:47 AM

didnt want to 8/29/2022 10:47 AM

328 Feel like it's just another money making scheme from Rangers on top of all then other ways the fans financially support the club I feel like there isn't enough benefit being a member

8/29/2022 10:33 AM

329 No reason 8/29/2022 10:25 AM

330 I've Corporate Hospitality 8/29/2022 10:16 AM

331 No I also think it is unfair to all supporters as it restricts open ticket sales

8/29/2022 10:05 AM

332 Financial reasons 8/29/2022 9:44 AM

333 Don’t believe in the concept 8/29/2022 9:42 AM

334 Not worth it 8/29/2022 9:36 AM

335 Work weekends so not always able to get to games Have family members with a season tickets so sometimes get tickets when they are unable to go.

336 Live outside the UK and not good value for money It also divides the supporters into groups which isn't good and the fans contribute enough money to the club without them wanting more

8/29/2022 9:30 AM

8/29/2022 9:26 AM

337 no 8/29/2022 9:24 AM

338 It’s a scam The club should just be honest that it’s a levy on away tickets and that the more people sign up to it, the less chance you have of getting tickets Also that the more you spend, the more likely you’ll be to get tickets. Instead, they’ve dressed it up as a loyalty scheme It has nothing to do with loyalty, it’s about how much you can afford A ballot system gave everyone a chance With the increase costs of living, Mygers is pricing poorer supporters out of away games The club also uses Mygers to sell the false idea that they are engaging with fans While they ignore a shareholding fans group, they pretend that focus groups of 10 or 12 people to discuss match day catering or polls to choose the name of the Rangers store is engagement It’s not in any way meaningful and it’s worth noting that fan media reps are almost always in attendance at focus groups and Mygers events (as evidenced by their posts on social media) This suggests the process for selecting attendees is not random, as the club claims

8/29/2022 9:23 AM

No point 8/29/2022 9:21 AM

N/A 8/29/2022 9:19 AM

N/a 8/29/2022 9:08 AM

No idea what MyGers is 8/29/2022 9:03 AM

More money and unfair system 8/29/2022 9:00 AM

Club 1872 Contributors' Survey 11 / 15

321

322

323

324

325

327

339

340

341

342

343

Would rather have my season ticket back

Too expensive for casual supporter living in England and attending few matches

Just dont feel its value for money

I pay enough fop my season ticket, and do not see why supporters should have to pay into a loyalty scheme to obtain preferential treatment for tickets for other games

Just another tax on fans

8/29/2022 8:48 AM

8/29/2022 8:40 AM

8/29/2022 8:32 AM

8/29/2022 8:26 AM

8/29/2022 8:24 AM

Its good buisness to make money, but I already pay for season tickets kits its just 2 money 8/29/2022 8:23 AM

don't think I need it 8/29/2022 8:22 AM

Followed rangers for 45 years home and away , now a shift worker so can't attend all games therefore being penalised with the points system

Not interested in away fixtures and if as previously on cccs you were eligible for cup semis etc not prepared to pay again / more to be eligible

8/29/2022 8:10 AM

8/29/2022 8:01 AM

Waste of money 8/29/2022 7:55 AM

I think it is poor that fans have to pay to be placed on a list and secure points to buy services and products from the club. Seems to me purely a money making exercise

8/29/2022 7:48 AM

Too old now 8/29/2022 7:43 AM

I think MyGers is a farce, another way of getting more money from supporters 8/29/2022 7:42 AM

Not good value 8/29/2022 7:33 AM

N/a 8/29/2022 7:30 AM

I previously have been a MyGers member and felt it didn’t help me one bit to get tickets or season tickets

8/29/2022 7:13 AM

n/a 8/29/2022 6:50 AM

Between season tkt, shares, and I have a fair distance/cost to travel to Ibrox, plus been a supporter from 1960 I don't see why the club puts a revenue driven scheme ahead of genuine fans

As being disabled and I just can't afford the cost

The last time I joined a fan club was for The Beano when I was about 10 With an annual outlay of about 1500 GBP for two season tickets (which I am fine with) I don't feel the incremental benefit of a fan club is worth it to me

8/29/2022 6:50 AM

8/29/2022 4:29 AM

8/29/2022 2:40 AM

I live abroad 8/29/2022 2:15 AM

Not great value for money 8/29/2022 1:45 AM

Can't go to games 2 sons season ticket holders. Happy to pay 1872 listen to sons which reflects my answers

Too expensive for my circumstances

8/29/2022 12:34 AM

8/29/2022 12:32 AM

I am spending very little time on football at the moment 8/29/2022 12:10 AM

I simply cannot afford it as I have 4 season tickets to buy 8/29/2022 12:04 AM

It's just another money making scam to extract more money from supporters

Tax on the fans. Basically a massive scam giving fans no material say what happens with the club Used as vehicle to marginalise Club 1872 and take advantage of fans looking for away tickets in a time of ‘cost of living crisis’

Pay enough into club, why should I have to pay extra to get tickets for finals, semi finals. I go to every home game including friendliest cup games and European games But someone who doesn’t but pays the club more for points gets priority, not for me, I’m a pensioner who has been going to games since I was 6 years old with the exception of the years I was serving with the army.

8/29/2022 12:04 AM

8/28/2022 11:48 PM

8/28/2022 11:43 PM

Club 1872 Contributors' Survey 12 / 15 344

345

346

347

348

349

350

351

352

353

354

355

356

357

358

359

360

361

362

363

364

365

366

367

368

369

370

371

372

373 Too expensive in todays financial climate

374 My son is a member

375 I was since the start, but unable to afford it this season

376 Don’t agree with it, promoting loyalty points to the highest bidder Until recently (3 4 years ago) I followed the club everywhere and when MyGers was introduced no historical loyalty was taken into account For personal reasons I no longer attend away games so MyGers is of no benefit to me Personally I see it as a money making scam

377 Retired ex Season Ticket Holder Rarely go to live matches No need for My Gers

378 It’s pointless unless you are spending a fortune

379 Membership is a ploy to get money and is very divisive to supporters who don,t purchase it. It should not be a reason to enable priority for away tickets as ‘normal ‘ genuine supporters should still be eligible for access to these tickets

380 I would prefer to give my money to club 1872 with the view that money is spent on Rangers projects/stand improvement/historical projects Watching the end of the David Murray era and the mess that he left us in was painful to say the least Supporters will always need a independent voice to challenge and support the directors of Rangers football club. We shall never allow unscrupulous owners/directors to bring this club to its knees again

8/28/2022 11:35 PM

8/28/2022 11:32 PM

8/28/2022 11:29 PM

8/28/2022 10:57 PM

8/28/2022 10:47 PM

8/28/2022 10:42 PM

8/28/2022 10:24 PM

Don't think it's worth it As I don't go to away games, not much of a benefit to me personally 8/28/2022 10:16 PM

Don’t need it 8/28/2022 10:16 PM

Don’t know anything about it 8/28/2022 10:15 PM

Already give the club enough money 8/28/2022 10:14 PM

Never got round to it 8/28/2022 10:09 PM

Not value for money 8/28/2022 10:06 PM

Spend enough money on season tickets and match tickets

Because there is simply no benefit in becoming one , those that have invested to get gold are now trapped buying everything available to keep their points , even to the point of buying away European tickets but not going to games

It is a tax on supporters I now live in a country which was founded upon and now embraces "No taxation without representation "

This is the first I’ve heard about it I might just become a member ��

8/28/2022 10:05 PM

8/28/2022 10:03 PM

8/28/2022 10:01 PM

8/28/2022 9:58 PM

Not value for money 8/28/2022 9:57 PM

Other than being able to get match tickets easier there is no other benefit to becoming a MyGers member.

I am 75yrs old and I have done my share of supporting the Club home and away MyGers as I understand it is a money making process and not for me

I’m overseeas

8/28/2022 9:52 PM

8/28/2022 9:48 PM

Do not go to away games etc 8/28/2022 9:47 PM

Not value for money 8/28/2022 9:46 PM

Rangers just taking fans for a ride I totally hate the whole concept of My Gers 1872 contributors where there when Rangers needed them and are now cast aside in favour of NEW GERS SUPPORTERS who didn't care when Rangers needed THEM

8/28/2022 9:46 PM

Was a mygers member and season ticket holder but did not renew as moving abroad later this year 8/28/2022 9:41 PM

Lost all my previous shares :( So joined Club1872 Disabled now and can’t access everything on offer

I think it is just another way to extract money from loyal fans

8/28/2022 9:39 PM

8/28/2022 9:37 PM

Club 1872 Contributors' Survey 13 / 15

381

382

383

384

385

386

387

388

389

390

391

392

393

394

395

396

397

398

399

400

Don’t see it as value for my personal circumstances. I am a pensioner.

402 It is too dear I cancelled my 2 sons membership

The scheme is a poorly thought out loyalty scheme It might have improved understanding of allocation of tickets for matches held outwith Ibrox Stadium whether in Scotland or abroad It is now my decision not to attend such matches having done so regularly for many years The scheme has not improved understanding of allocation of tickets for cup semi finals and finals over the previous scheme based on CCCS contribution My Gers is perceived as being a cash grab premium on a season ticket purchase The club would in my view have been better served in simply putting the premium on the actual season ticket purchase I believe the stories of fans not attending home matches and passing around season ticket cards amongst friends and supporter club colleagues to accrue MyGers points to be able to attend away European matches are not unaccurate

8/28/2022 9:36 PM

8/28/2022 9:28 PM

8/28/2022 9:21 PM

Not a deliberate choice 8/28/2022 9:15 PM

Don't need the points

I am classed as hospitality so MyGers is not an option for me

Think it's just another way for club to make more money from supporters

8/28/2022 9:13 PM

8/28/2022 9:12 PM

8/28/2022 9:10 PM

As a season ticket holder ! don't see the point 8/28/2022 9:09 PM

It is too expensive for someone who attends 4 or 5 matches a year 8/28/2022 9:07 PM

Spend season abroad most years 8/28/2022 9:06 PM

In my opinion it is a marketing ploy to extort more money from supporters

8/28/2022 9:04 PM

No value to it 8/28/2022 9:03 PM

Just cost I have a limited income 8/28/2022 9:03 PM

I work abroad, so not home enough to use this membership I also Tried getting my 2 sons membership, but ran into difficulties 8/28/2022 9:02 PM

Exploitation of the support 8/28/2022 9:01 PM

Dont feel i would be able to benefit from it enough

8/28/2022 9:01 PM

It’s a money making scheme 8/28/2022 9:00 PM

Doesn’t seem like good value for money 8/28/2022 8:59 PM

Not interested 8/28/2022 8:58 PM

I was a Mygers member Find it unacceptable I have to pay extra for chance to get a ticket 8/28/2022 8:57 PM

Does not interest me. Not value for money 8/28/2022 8:56 PM

Yes 8/28/2022 8:56 PM

Not worth it unless you want a season ticket 8/28/2022 8:55 PM

I feel that my Gers is just a money making gimmick whereby long term season ticket holders are being coerced into joining in order to receive tickets for semi and final tickets

8/28/2022 8:54 PM

I honestly believe I contribute enough to the club already 8/28/2022 8:53 PM

Just feel it is only there to fleece more money from fans with little in return 8/28/2022 8:51 PM

Why should I pay extra to get away tickets was better before when you could put it on your renewal form I think they are just ripping fans off

No benefit to me as I can generally get tickets through my supporters club

8/28/2022 8:50 PM

8/28/2022 8:49 PM

I have friends who have it and have advised me it’s not worth the money 8/28/2022 8:48 PM

Ive never really looked into it and don’t know the benefits 8/28/2022 8:48 PM

I AM ALREADY A SHAREHOLDER AND HAVE BOUGHT A LOT OF MERCHANDISE OVER 8/28/2022 8:48 PM

Club 1872 Contributors' Survey 14 / 15 401

403

404

405

406

407

408

409

410

411

412

413

414

415

416

417

418

419

420

421

422

423

424

425

426

427

428

429

430

431

THE LAST YEAR I THINK AS A PENSIONER THAT IS ENOUGH

Absolutely disgraceful that despite spending £1400 for my two season tickets, I am expects spend even more for the privilege of getting tickets to see Ranger’s away in Europe! Unacceptable and just using fans as a cash cow.

8/28/2022 8:48 PM

Not a season ticket holder, don't see the value in joining 8/28/2022 8:48 PM

I live in Northern Ireland and get one Saturday off in 6 So I've little availability for games unfortunately 8/28/2022 8:47 PM

Feel as if it’s just another money making scheme

8/28/2022 8:47 PM

Its a money making g scheme and only benefits u if I want to go to away games complete and utter shambles imo 8/28/2022 8:46 PM

It’s a gimmick

8/28/2022 8:46 PM

Not value for money 8/28/2022 8:44 PM

No need ST holder but no interest in away game attendance

8/28/2022 8:43 PM

Shouldn’t have to pay extra to get tickets 8/28/2022 8:42 PM

Because as a season Long hospitality customer it’s pointless 8/28/2022 8:42 PM

Going with what I see online it's not worth the money 8/28/2022 8:41 PM

Purely financial 8/28/2022 8:41 PM

I was made a corporate VIP as part of bar 72 and they said not to bother with it as we don't need it I paid a VIP version for year one then didnt renew 8/28/2022 8:39 PM

It’s just a levy on away tickets

8/18/2022 5:45 PM

Club 1872 Contributors' Survey 15 / 15

432

433

434

435

436

437

438

439

440

441

442

443

444

445

Q61 Which RSC are you a member of?

Skipped:

DATE

Burghead Loyal 9/23/2022 6:52 PM

Partick 9/23/2022 8:01 AM

Isle of man loyal 9/22/2022 9:02 PM

Corby Loyal RSC 9/22/2022 10:51 AM

Brightons Loyal (unofficial) 9/22/2022 9:02 AM

George Soutar Loyal 9/21/2022 7:07 PM

1872 9/21/2022 5:52 PM

Halfway Loyal 9/21/2022 1:38 PM

Adelaide 9/21/2022 8:01 AM

Fallin RSC 9/21/2022 7:18 AM

Calderwood 9/20/2022 8:15 PM

Meadowbank 9/20/2022 7:13 PM

WESTWOOD EAST KILBRIDE 9/20/2022 7:07 PM

Member of R S TRUST Number

9/20/2022 5:20 PM

Linlithgow 9/20/2022 4:52 PM

Rosehall 9/20/2022 4:45 PM

Ayr true blues 9/20/2022 4:45 PM

Prince Henry RSC 9/20/2022 4:29 PM

Sandbank loyal

9/20/2022 4:27 PM

Whitburn True Blues 9/20/2022 4:18 PM

1st BALLYMENA rsc 9/20/2022 4:16 PM

Bellshill Chosen Few 9/20/2022 3:54 PM

R C Hamilton Glasgow University Rangers

Club 9/20/2022 3:47 PM

Glaswegian Loyal 9/20/2022 3:45 PM

Kuala Lumpur Rangers Supporters Club 9/20/2022 3:44 PM

Mount Vernon 9/20/2022 3:43 PM

Fergie Loyal RSC 9/20/2022 3:15 PM

Crown bar Bellshill 9/20/2022 3:12 PM

Big Apple Bears New York 9/20/2022 3:05 PM

Camelon RSC 9/20/2022 3:05 PM

Harrogate True Blues 9/20/2022 2:49 PM

Burghead Loyal 9/20/2022 2:48 PM

Armadale 9/20/2022 2:44 PM

Club 1872 Contributors' Survey 1 / 12

Answered: 447

1,707 # RESPONSES

5062

rsc

Supporters

midcalder 9/20/2022 2:40 PM

Local 9/19/2022 8:53 PM

Irvine chosen few 9/19/2022 2:46 PM

David Miller Memorial RSC 9/13/2022 6:24 PM

Inverness True Blues 9/7/2022 6:09 PM

Prefer not to say 9/7/2022 4:19 PM

Stenhousemuir True Blues RSC 9/7/2022 9:56 AM

Mid Calder 9/6/2022 7:55 PM

Bathgate Union Jack 9/6/2022 5:32 PM

Kenmure RSC (K003) 9/6/2022 11:48 AM

None 9/6/2022 10:44 AM

? 9/5/2022 9:11 PM

Airdrie Victoria 9/5/2022 6:27 PM

Abronhill true blues, Cumbernauld 9/5/2022 5:31 PM

Fife Red White and Blue 9/5/2022 12:52 PM

Cross Keys , Stevenston 9/5/2022 12:51 PM

kilsyth branch 9/5/2022 11:27 AM

New Livingston RSC 9/5/2022 10:42 AM

Skelmorlie & Wemyss Bay 9/5/2022 8:11 AM

Bannview Rsc 9/5/2022 6:59 AM

Beith Saracen RSC 9/5/2022 6:45 AM

Helensburgh loyal 9/5/2022 4:42 AM

Bridge street loyal 9/5/2022 1:40 AM

Gourock 9/4/2022 11:51 PM

honest toun loyal 9/4/2022 11:02 PM

NFTB 9/4/2022 10:46 PM

Cathcart 9/4/2022 10:40 PM

Cumbernauld carbrain 9/4/2022 9:18 PM

My business not yours! 9/4/2022 9:09 PM

Gable Ender RSC 9/4/2022 8:56 PM

Amoruso True Blues 9/4/2022 8:52 PM

Drumchapel Loyal 9/4/2022 8:47 PM

Lockerbie loyal 9/4/2022 8:47 PM

Peterhead True Blues 9/4/2022 8:26 PM

Camelon Rangers Supporters Club 9/4/2022 8:19 PM

Calderwood Rangers East Kilbride 9/4/2022 8:16 PM

Newton Stewart 9/4/2022 7:46 PM

Kirkhill True Blues 9/4/2022 7:38 PM

Club 1872 Contributors' Survey 2 / 12 34

Bishopton RSC 9/4/2022 7:29 PM

Montrose Gable Enders 9/4/2022 7:22 PM

Club 1872 9/4/2022 7:22 PM

Linlithgow 9/4/2022 7:20 PM

Granite City 9/4/2022 7:19 PM

Linwood 9/4/2022 7:16 PM

Blairgowrie 9/4/2022 7:13 PM

dungiven loyal rsc (northern ireland) 9/4/2022 6:38 PM

Kirkintilloch Rangers supporters club 9/4/2022 6:19 PM

dUBAI lOYAL 9/4/2022 1:52 PM

Bonnybridge RSC 9/4/2022 1:10 PM

Bonnybridge loyal 9/4/2022 10:26 AM

Sandbank 9/4/2022 2:25 AM

Keith and District 9/3/2022 6:39 PM

Hong Kong 9/3/2022 4:54 PM

Club 1872 I am a share holder 9/3/2022 8:08 AM

Cambridge True Blues 9/3/2022 1:59 AM

Wirral 9/2/2022 9:25 PM

Northampton Loyal 9/2/2022 7:27 PM

Bill Russell rsc 9/2/2022 6:05 PM

CLUB 1872 9/2/2022 3:30 PM

Rockingham Rangers Supporters Club 9/2/2022 3:03 PM

Naples Loyal 9/2/2022 2:50 PM

Dunoon 9/2/2022 2:17 PM

Linwood #1 9/2/2022 1:42 PM

Dubai Loyal 9/2/2022 11:32 AM

Strathaven Loyal 9/2/2022 10:07 AM

london branch 9/2/2022 8:51 AM

Club1872 9/2/2022 8:37 AM

Barrow loyal 9/2/2022 8:33 AM

TLRSC 9/2/2022 8:15 AM

Jim Glen Memorial RSC 9/2/2022 7:16 AM

Norcal True Blues 9/2/2022 2:59 AM

Bishopton 9/1/2022 11:48 PM

Airdrie 203 9/1/2022 10:56 PM

East Belfast 9/1/2022 10:51 PM

Bo’ness true blues 9/1/2022 10:33 PM

10M 9/1/2022 10:06 PM

Club 1872 Contributors' Survey 3 / 12 72

100

101

102

103

104

105

106

107

108

109

Kilsth

9/1/2022 9:45 PM

Hong Kong 9/1/2022 9:44 PM

Britannia Loyal, Greenock 9/1/2022 9:42 PM

Fergie loyal 9/1/2022 9:29 PM

Campbeltown loyal 9/1/2022 9:26 PM

Clarkston Loyal 9/1/2022 9:20 PM

Mosspark Rangers Supporters Club 9/1/2022 9:20 PM

Glenrothes 9/1/2022 9:11 PM

Arrochar 9/1/2022 9:05 PM

Polmont 9/1/2022 9:05 PM

N 9/1/2022 9:00 PM

Clydesdale 9/1/2022 8:50 PM

Lanark Loyal 9/1/2022 8:46 PM

Sackville st 9/1/2022 8:44 PM

Shetland 9/1/2022 8:43 PM

Drumchapel Loyal 9/1/2022 8:43 PM

George Souter loyal 9/1/2022 8:41 PM

Kirkintilloch 9/1/2022 8:38 PM

EKVTB 9/1/2022 8:37 PM

Stevenston District rsc 9/1/2022 8:37 PM

Burghead Loyal in Elgin 9/1/2022 8:36 PM

Fife loyal 9/1/2022 8:36 PM

Skermolie and wemyss bay rsc 9/1/2022 8:30 PM

Dumfries and Galloway true blues 9/1/2022 8:27 PM

Peterhead True Blues 9/1/2022 8:27 PM

Cardiff true blues, Forfar true blues, Cardiff Brian Laudrup rsc 9/1/2022 8:21 PM

IVTB 9/1/2022 8:20 PM

Pride of Renfrew 9/1/2022 8:19 PM

West Kilbride 9/1/2022 8:19 PM

Fallin rsc 9/1/2022 8:17 PM

Dunfermline Loyal 9/1/2022 8:16 PM

Tyne and Wear 9/1/2022 8:15 PM

Denny and district Rsc 9/1/2022 8:15 PM

The Burghead Loyal 9/1/2022 8:14 PM

Red Hand and Thistle, Carrickfergus, Northern Ireland 9/1/2022 8:14 PM

Inverness true blues 9/1/2022 8:12 PM

St Andrews Chosen Few 9/1/2022 8:11 PM

George Soutar Loyal 9/1/2022 8:09 PM

Club 1872 Contributors' Survey 4 / 12 110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

Armadale Ibrox 9/1/2022 8:08 PM

Plymouth 9/1/2022 8:07 PM

Carronshore RSC 9/1/2022 6:58 PM

Rangers Supporters Club Lifetime Member 9/1/2022 6:57 PM

Holytown Loyal RSC 9/1/2022 5:05 PM

Tarbert loyal 9/1/2022 4:06 PM

Dundee Loyal RSC 9/1/2022 2:13 PM

Kingdom True Blues 9/1/2022 1:35 PM

Dubai Loyal 9/1/2022 12:59 PM

Club 1872 9/1/2022 12:45 PM

Tweed Valley Loyal 9/1/2022 12:29 PM

Kirkintilloch 9/1/2022 10:30 AM

private 9/1/2022 10:14 AM

Hull 9/1/2022 10:00 AM

Northlancashireloyal 9/1/2022 9:31 AM

Stevenston RSC 9/1/2022 9:17 AM

John Greig Loyal 9/1/2022 9:14 AM

Johnstone 9/1/2022 8:53 AM

Burnbank RSC 9/1/2022 8:27 AM

Wee County True Blues Alloa 9/1/2022 8:25 AM

Beith Saracen RSC 9/1/2022 7:38 AM

Mid Calder 9/1/2022 6:33 AM

Bo’ness True Blues 9/1/2022 6:23 AM

Not saying it’s irrelevant 9/1/2022 5:41 AM

Tom Forsyth 9/1/2022 2:52 AM

QSTB 9/1/2022 12:16 AM

Burntisland Loyal 9/1/2022 12:01 AM

TARBOLTON RSC 8/31/2022 11:33 PM

Bathgate Union Jack RSC 8/31/2022 11:30 PM

n/a 8/31/2022 9:25 PM

Tweed Valley Loyal 8/31/2022 8:55 PM

Kirkintilloch Rangers Supporters Club 8/31/2022 8:01 PM

Fort william 8/31/2022 6:06 PM

Camelon 8/31/2022 6:03 PM

Clarkston 8/31/2022 5:49 PM

Tweed valley loyal 8/31/2022 5:38 PM

Armadale RSC A017 8/31/2022 5:19 PM

Birmingham 8/31/2022 5:15 PM

Club 1872 Contributors' Survey 5 / 12 148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

Darroch park gourock 8/31/2022 5:11 PM

Fife Loyal 8/31/2022 4:31 PM

8/31/2022 4:30 PM

Linwood No.1 RSC 8/31/2022 3:52 PM

MONIFIETH LOYAL (MO67) 8/31/2022 3:51 PM

Blackpool true blues 8/31/2022 1:04 PM

Partick Loyal 8/31/2022 12:31 PM

none 8/31/2022 12:03 PM

Kingdom True Blues 8/31/2022 11:14 AM

Annick Dreghorn in Irvine Scotland 8/31/2022 11:11 AM

Jim Baxter Memorial 8/31/2022 11:09 AM

thurso 8/31/2022 10:27 AM

Sandbank loyal 8/31/2022 10:27 AM

John Stevenson Jnr 8/31/2022 10:23 AM

Melbourne City Loyal RSC 8/31/2022 10:19 AM

Kirkintilloch 8/31/2022 10:09 AM

Lewis and Harris RSC 8/31/2022 10:05 AM

Doublet Loyal 8/31/2022 9:51 AM

I run Glenrothes Loyal rsc 8/31/2022 9:47 AM

Nith valley loyal 8/31/2022 9:39 AM

Richhill Rangers 8/31/2022 9:31 AM 207 Merseyside O&B 8/31/2022 8:40 AM

Stenhousemuir True Blues 8/31/2022 8:15 AM

Kinning park loyal 8/31/2022 8:14 AM

Bridgeton loyal 8/31/2022 7:45 AM

WHITEGATES LOYAL 8/31/2022 7:38 AM

Gable Enders Montrose 8/31/2022 7:26 AM

Kilwinning Loyal 8/31/2022 7:16 AM

Armadale 8/31/2022 7:01 AM

Armadale Ibrox RSC 8/31/2022 6:53 AM

Club 1872 8/31/2022 6:46 AM

Granite city loyal 8/31/2022 6:28 AM

fort william 8/31/2022 5:55 AM

tweeddale 8/31/2022 5:50 AM

Whitegate loyal motherwell 8/31/2022 5:49 AM

BLSC 8/31/2022 5:35 AM

Isle of Man 8/31/2022 4:34 AM

Dundee loyal 8/31/2022 1:28 AM

Club 1872 Contributors' Survey 6 / 12 186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

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205

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219

220

221

222

223

Dunoon 8/31/2022 1:21 AM

Railway bears 8/31/2022 1:05 AM

St Andrews chosen few 8/31/2022 1:05 AM

Paisley Loyal 8/31/2022 1:05 AM

Clarkston 8/31/2022 12:36 AM

8/31/2022 12:36 AM

Westside loyal 8/31/2022 12:03 AM

Dundee Loyal 8/30/2022 11:52 PM

Granite City 8/30/2022 11:45 PM

Calderwood Rangers 8/30/2022 11:38 PM

Uddingston 8/30/2022 11:29 PM

Bathgate Union Jack RSC 8/30/2022 11:29 PM

Fuerteventura Loyal 8/30/2022 11:25 PM

Grangemouth RSC 8/30/2022 11:17 PM

Club 1872 8/30/2022 11:05 PM

Ottawa Rangers Supporters Club, Canada 8/30/2022 11:03 PM

Calderwood Rangers SC 8/30/2022 10:55 PM

Newmachar red white & blue 8/30/2022 10:53 PM

Larne Rangers supporters club 1963 8/30/2022 10:38 PM

Philadelphia Loyal RSC 8/30/2022 10:37 PM

Granite City 8/30/2022 10:32 PM

Kilwinning Loyal 8/30/2022 10:31 PM

Denny and District 8/30/2022 10:26 PM

Archie Gray memorial 8/30/2022 10:24 PM

Sheffield & District 8/30/2022 10:21 PM

Eddlewood Loyal 8/30/2022 10:18 PM

Strathaven 8/30/2022 10:14 PM

Surrey True Blues 8/30/2022 10:10 PM

Mount vernon 8/30/2022 10:05 PM

Larkhall and District 8/30/2022 9:59 PM

Inverness true blues 8/30/2022 9:53 PM

Burghead loyal 8/30/2022 9:51 PM

Bobby Russel rangers supporter club 8/30/2022 9:45 PM

A number over the years 8/30/2022 9:33 PM

Manchester 8/30/2022 9:31 PM

Calderwood RSC 8/30/2022 9:26 PM

Tail of the bank 8/30/2022 9:24 PM

Walter smith loyal 8/30/2022 9:21 PM

Club 1872 Contributors' Survey 7 / 12 224

225

226

227

228

229

230

231

232

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261

Forfar True Blues 8/30/2022 9:16 PM

John Greig Loyal, Dumbarton 8/30/2022 9:13 PM

Berlin Loyal RSC , Shankill Road, Belfast 8/30/2022 9:01 PM

Greenock Rangers Supporters Club 8/30/2022 8:59 PM

Linlithgow Loyal RSC 8/30/2022 8:57 PM

Granite City 8/30/2022 8:55 PM

Blairgowrie 8/30/2022 8:55 PM

Clarkston 8/30/2022 8:47 PM

Texas True Blue RSC 8/30/2022 8:46 PM

Dunoon 8/30/2022 8:46 PM

Perth western australia 8/30/2022 8:45 PM

Dalbeattie D002 8/30/2022 8:44 PM

Kirkintilloch RFC 8/30/2022 8:44 PM

Mull and Iona 8/30/2022 8:43 PM

Surrey true blues 8/30/2022 8:42 PM

Denny RSC 8/30/2022 8:38 PM

Campbeltown loyal rsc 8/30/2022 8:36 PM

London Branch 8/30/2022 8:31 PM 280 Club 1872 8/30/2022 8:31 PM

Granite city supporters club 8/30/2022 8:29 PM

Perth True Blues 8/30/2022 8:27 PM 283 OCRSC 8/30/2022 8:26 PM

Clarkston Loyal 8/30/2022 8:26 PM

Ibrox noise 8/30/2022 8:25 PM

Scarborough 8/30/2022 8:23 PM

Ballingry loyal 8/30/2022 7:32 PM

Bristol bar 8/30/2022 5:10 PM

Kilsyth loyal 8/30/2022 4:55 PM

West End True Blues 8/30/2022 3:41 PM

Linwood no 1 8/30/2022 3:15 PM

Singapore Loyal 8/30/2022 3:09 PM

Darroch Park RSC Gourock 8/30/2022 3:08 PM

Calderwood Loyal 8/30/2022 2:13 PM

Kincardine Loyal 8/30/2022 1:26 PM

Largs 8/30/2022 12:34 PM

Glenrothes Loyal 8/30/2022 11:51 AM

Isle of Bute 8/30/2022 9:19 AM

Barrow loyal 8/30/2022 8:58 AM

Club 1872 Contributors' Survey 8 / 12 262

263

264

265

266

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268

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270

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284

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299

RC Hamilton Glasgow University RSC 8/29/2022 11:40 PM

Calderwood Rangers 8/29/2022 11:38 PM

Larkhall and District RSC 8/29/2022 10:33 PM

Lockerbie loyal 8/29/2022 10:04 PM

Not disclosing 8/29/2022 9:14 PM

Fort William 8/29/2022 9:04 PM

N/a 8/29/2022 8:56 PM

Campsie Loyal 8/29/2022 8:34 PM

peterhead true blues 8/29/2022 8:03 PM

Blairgowrie RSC 8/29/2022 7:52 PM

Dunblane 8/29/2022 7:42 PM

n/a 8/29/2022 7:35 PM

10m 8/29/2022 7:33 PM

Blackpool True Blues 8/29/2022 7:31 PM

Dumfries true blues 8/29/2022 7:04 PM

Linlithgow 8/29/2022 6:51 PM

Larkhall 8/29/2022 6:47 PM

Randalstown RSC 8/29/2022 6:16 PM

Bishopton RSC 8/29/2022 5:33 PM

john niven loyal 8/29/2022 5:29 PM

Toronto Central RSC 8/29/2022 5:19 PM

Kirkintilloch 8/29/2022 4:39 PM

Campbeltown 8/29/2022 3:58 PM

cathcart 8/29/2022 3:11 PM

Arthur Numan Loyal 8/29/2022 2:49 PM

Lewis & Harris 8/29/2022 1:49 PM

Monifieth Loyal RSC 8/29/2022 1:41 PM

Grapes Bar Loyal 8/29/2022 1:34 PM

Burghead loyal 8/29/2022 12:32 PM

Livingston 8/29/2022 12:29 PM

Burghead Loyal 8/29/2022 12:23 PM

Burghead loyal 8/29/2022 12:23 PM

John Greig Loyal 8/29/2022 12:15 PM

Kirkintilloch 8/29/2022 12:15 PM

Corbie loyal 8/29/2022 11:58 AM

Ayr True Blues 8/29/2022 11:57 AM

Bo’ness True Blues 8/29/2022 11:43 AM

Jersey, Bramalea Toronto & Naples Florida 8/29/2022 11:37 AM

Club 1872 Contributors' Survey 9 / 12 300

301

302

303

304

305

306

307

308

309

310

311

312

313

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315

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337

Partick Loyal 8/29/2022 11:21 AM

John greig loyal dumbarton 8/29/2022 11:13 AM

Dublin Loyal 8/29/2022 10:17 AM

Newmacher red white and blue 8/29/2022 10:15 AM

Stevenston 8/29/2022 10:03 AM

Cumbernauld 8/29/2022 9:42 AM

Newmains 8/29/2022 9:30 AM

Renfrew Loyal 8/29/2022 9:29 AM

UK Loyal 8/29/2022 9:26 AM

Mid Calder Jay Jardine Loyal 8/29/2022 9:21 AM

Roy Watson Loyal, Sandy Row, Belfast 8/29/2022 9:18 AM

London Loyal 8/29/2022 9:11 AM

Chichester 1972 Loyal RSC 8/29/2022 9:07 AM

Queen Street True Blues 8/29/2022 9:06 AM

Skelmorlie and Wemyss Bay 8/29/2022 9:01 AM

Berkshire Royal Supporters Club 8/29/2022 8:52 AM

Kinning Park 8/29/2022 8:43 AM

EDINBURGH HIGHLAND 8/29/2022 8:43 AM

Prestonpans 8/29/2022 8:34 AM

Dubai Loyal RSC 8/29/2022 8:32 AM

Dumfries true blues 8/29/2022 8:25 AM

Lothian True Blues 8/29/2022 8:23 AM

Jason kerr loyal 8/29/2022 8:11 AM

club 1872 8/29/2022 8:04 AM

Bishopton RSC 8/29/2022 8:01 AM

Shotts 8/29/2022 8:00 AM

Keith and district 8/29/2022 7:59 AM

Stevenston Cross Keys 8/29/2022 7:56 AM

Fife loyal 8/29/2022 7:48 AM

Monifieth Loyal 8/29/2022 7:44 AM

Ballymena Legends Loyal 8/29/2022 7:43 AM

Lisburn rfc supporters club 8/29/2022 7:37 AM

Burghead Loyal 8/29/2022 7:10 AM

Dunblane RSC 8/29/2022 7:09 AM

Dunoon 8/29/2022 6:50 AM

Monifeth 8/29/2022 6:15 AM

Hong Kong RSC 8/29/2022 4:23 AM

Bournemouth and Poole 8/29/2022 2:08 AM

Club 1872 Contributors' Survey 10 / 12 338

339

340

341

342

343

344

345

346

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349

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351

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371

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375

Las Vegas Loyal RSC

8/29/2022 2:03 AM

Linlithgow Loyal RSC 8/29/2022 1:05 AM

Sydney 8/29/2022 12:45 AM

Calgary RSC 8/29/2022 12:33 AM

Club 1872 8/29/2022 12:25 AM

Rather not say 8/29/2022 12:13 AM

WETB 8/29/2022 12:11 AM

Stevenston 8/28/2022 11:49 PM

None of your business I'm now getting pissed off with this questionnaire as I have been on it for ages and the questions are probing Also, if you have a vendetta against a particular person, try not to make it so obvious. 99% couldn't give a hoot about Greg Marshall.

8/28/2022 11:49 PM

Melbourne Glasgow Rangers Supporters club 8/28/2022 11:43 PM

Newton true blues 8/28/2022 11:37 PM

Clarkston rsc 8/28/2022 11:35 PM

Townhead 8/28/2022 11:06 PM

Stevenston Cross Keys 8/28/2022 10:38 PM

Abronhill True Blues, Cumbernauld 8/28/2022 10:17 PM

Gourock rangers 8/28/2022 10:14 PM

Toryglen True Blues 8/28/2022 10:11 PM

L108 8/28/2022 10:10 PM

London Branch 8/28/2022 10:09 PM

Sheffield and Districts Loyal RSC 8/28/2022 10:07 PM

Kirkcaldy corporate loyal 8/28/2022 10:05 PM

Lewis and Harris 8/28/2022 10:00 PM

Edinburgh John niven loyal 8/28/2022 9:54 PM

Fife loyal 8/28/2022 9:51 PM

Sydney loyal 8/28/2022 9:48 PM

Lockerbie 8/28/2022 9:44 PM

Kingspark loyal 8/28/2022 9:42 PM

Linwood No 1 8/28/2022 9:41 PM

St Andrews Chosen Few 8/28/2022 9:38 PM

Shankill Loyal 8/28/2022 9:36 PM

David miller memorial bus 8/28/2022 9:33 PM

Fergieloyal rsc 8/28/2022 9:29 PM

Hawick RSC 8/28/2022 9:29 PM

Nitsdale 8/28/2022 9:27 PM

Maiden City Londonderry 8/28/2022 9:27 PM

Glaswegian 8/28/2022 9:19 PM

New Livingston RSC 8/28/2022 9:19 PM

Club 1872 Contributors' Survey 11 / 12 376

377

378

379

380

381

382

383

384

385

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387

388

389

390

391

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Uddingston Number 1 RFC 8/28/2022 9:17 PM

Cross Tavern Whitburn 8/28/2022 9:16 PM

Toryglen true blues 8/28/2022 9:15 PM

Camelon RSC 8/28/2022 9:14 PM

Dunfermline Loyal 8/28/2022 9:13 PM

Brown St Rangers supporters Club 8/28/2022 9:13 PM

Eddlewood Loyal 8/28/2022 9:12 PM

RC Hamilton GURSC 8/28/2022 9:12 PM

Bishopton RSC 8/28/2022 9:07 PM

Linlithgow Loyal 8/28/2022 9:04 PM

Blackpool True Blues 8/28/2022 9:03 PM

Castle Street Loyal 8/28/2022 9:03 PM

Denny and District 8/28/2022 9:02 PM

Armadale Ibrox 8/28/2022 9:01 PM

Bluehill Loyal RSC B119 8/28/2022 9:00 PM

Gartcosh 8/28/2022 9:00 PM

Burghead Loyal RSC 8/28/2022 8:57 PM

Drumchapel loyal 8/28/2022 8:57 PM

Auld Da Loyal 8/28/2022 8:56 PM

Camelon RSC 8/28/2022 8:54 PM

Inverness True Blues 8/28/2022 8:53 PM

N/ 8/28/2022 8:51 PM

1st newry 8/28/2022 8:49 PM

Baku Bears 8/28/2022 8:49 PM

Sydenham Loyal RSC 8/28/2022 8:48 PM

Kirkintilloch RSC 8/28/2022 8:48 PM

Melbourne Glasgow Rangers 8/28/2022 8:47 PM

Underwater loyal RSC 8/28/2022 8:47 PM

Partick loyal 8/28/2022 8:46 PM

Polmont 8/28/2022 8:46 PM

Drumchapel loyal 8/28/2022 8:46 PM

Carson Star Ayr 8/28/2022 8:45 PM

Gable Enders 8/28/2022 8:45 PM

Larne 8/28/2022 8:43 PM

New Livingston RSC 8/28/2022 8:40 PM

Club 1872 Contributors' Survey 12 / 12 413

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447

Q81 Please provide details of the difficulty that you encountered.

Answered: 19 Skipped: 2,135

RESPONSES DATE

You can’t change anything or cancel anything easily

It wasn't obvious how ot make the changes

9/21/2022 7:10 PM

9/20/2022 4:18 PM

It was due to the change in website that I had issues with passwords and email addresses 9/9/2022 1:05 PM

Tried to change email address and had to contact admin

I joined up to make a regular contribution to Club 1872 I made the payments via my debit card However, my bank card expired and the contributions stopped I tried many times without success to contact Club 1872 to give my new bank details but, despite several attempts no one ever got back to me Poor show

I couldn’t find the section on changing my email address

Have tried changing my email address, but still get some communications from Club 1872 going to my old email address

9/4/2022 9:05 PM

9/4/2022 8:03 PM

9/2/2022 9:12 AM

9/1/2022 10:03 AM

Ongoing access issues 9/1/2022 7:24 AM

Updating bank details 9/1/2022 2:55 AM

To change payment card was awkward rather than easy 8/30/2022 11:46 PM

Tried to cancel my contributions C1872 are still taking something every month I’ve stopped worrying about it now. 8/30/2022 8:36 PM

Changing direct debt details

Changing

difficult 8/30/2022 8:29 PM

8/30/2022 6:05 AM

8/29/2022 7:36 PM

8/29/2022 8:25 AM

8/28/2022 9:24 PM

updated 8/28/2022 9:22 PM

8/28/2022 8:46 PM

8/28/2022 8:41 PM

Club 1872 Contributors' Survey 1 / 1

the amount I contribute monthly

14 Couldn't ID account

15 Password system is ridiculously difficult.

16 Could only make limited changes

17 I got married and changed my name and moved address and neither have

18 Website hard to navigate

19 Not very intuitive user interface